Staffing_Matrix_Worksheet.xlsx

The provided file is a Staffing Matrix Worksheet associated with the Seminole County Utilities Division's Customer Information and Billing System (CIS) Replacement Phase 2 project. The document presents a detailed staffing plan template for both vendor and utility project teams across a 21-month implementation timeline, covering critical project phases including initiation, planning, discovery, configuration, testing, training, cutover, and post-go-live support. The matrix includes roles such as Project Managers, Executive Sponsors, Application Consultants, Technical Leads, SME Leads, Testers, and Training personnel, with each role allocated flexible full-time equivalent (FTE) percentages throughout the project lifecycle.

The staffing worksheet serves as an example template for vendors to demonstrate their proposed resource allocation and commitment levels across different project stages. While the specific percentages are placeholder "FTE%" markers, the document suggests a comprehensive approach to project staffing that encompasses project management, consulting, technical, and training teams. The matrix allows for flexible staffing needs across multiple domains including customer service, collections, billing, meters, testing, and technical integration, reflecting the complex nature of the utility billing software replacement project. The template indicates the county's expectation of a detailed, structured approach to human resource planning that aligns with the project's technical and operational requirements.