Staffing_Matrix_Worksheet.xlsx

The Staffing_Matrix_Worksheet.xlsx is a detailed staffing plan document for the Seminole County Utilities Division's Customer Information and Billing System (CIS) replacement project in Florida. The document provides a comprehensive 21-month project timeline with proposed staffing allocations for both vendor and utility team resources across multiple implementation phases, including initiation and planning, discovery, configuration, functional and integration testing, user acceptance testing, end-user training, cutover preparation, go-live, and post go-live support and stabilization.

The staffing matrix outlines two primary staffing categories: Vendor Staffing and Utility Staffing, each with distinct team compositions. The vendor team includes project management, consultant, and training teams with roles such as Project Manager, Executive Sponsor, Application Consultants, Technical Lead, Conversion Lead, and Trainers. The utility team includes project leadership, core team, and technical team members like Subject Matter Experts (SMEs) for Customer Service, Collections, Billing, Meters, Testing Leads, Testers, and Integration Leads. While specific resource names are placeholders, the document serves as a template for detailing full-time equivalent (FTE) percentages for each team member throughout the project lifecycle, demonstrating a structured approach to resource allocation and project management.