SP470326R0001 ODS HFC RFP PWS.docx

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DLA Ozone Depleting Substances (ODS) And Hydrofluorocarbons (HFC) Support Services
Solicitation number
SP4703-26-R-0001
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This Performance Work Statement (PWS) details contractor support services for the Department of Defense (DoD) Ozone Depleting Substances (ODS) and Hydrofluorocarbons (HFC) Reserve Program Office located at Defense Logistics Agency (DLA) Aviation in Richmond, Virginia. The primary objectives include providing comprehensive logistics, warehousing, leak monitoring, administrative support, IT services, and electronic monitoring system (EMS) maintenance for ODS and HFC product management across multiple locations, including Richmond, VA, San Joaquin, CA, and Melbourne, Australia.

The contract is structured for one base year (May 1, 2026 - April 30, 2027) with four potential option years, involving critical tasks such as warehousing approximately 30,000 cylinders, performing monthly leak monitoring, managing inventory tracking, supporting international policy analysis, maintaining reporting systems, and conducting EMS maintenance at various sites. Key personnel requirements include a Logistics and Warehousing Operations Manager, Senior Logistics Analyst, and System Network Engineer, with specific technical and operational expertise in ODS/HFC management, environmental regulations, and logistics systems. The solicitation (SP4703-26-R-0001) seeks a contractor to support the DoD's mission-critical ODS/HFC Reserve program, ensuring continuous supply of refrigerants, halons, and solvents for military equipment readiness.

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OZONE DEPLETING SUBSTANCES (ODS) and HYDROFLUOROCARBONS (HFC) SUPPORT PERFORMANCE WORK STATEMENT (PWS)

2.1 BACKGROUND

The Department of Defense (DoD) Ozone Depleting Substances (ODS) and Hydrofluorocarbons (HFC) Reserve Program Office is responsible for the management of the DoD ODS/HFC Reserve and ensures current and future stock levels of critical ODS and HFC are maintained for military applications for the lifecycle of the equipment. The ODS/HFC Reserve was established for DoD mission-critical weapons system support and is intended to provide a continuous supply of refrigerants, halons, and solvents to maintain weapon system readiness. The ODS/HFC Reserve is built from internal recycling and acquisitions of ODS and HFC. Services and DoD agencies recover material from decommissioned or replaced systems and turn in the recovered and excess products for reclamation, storage, and future issues.

2.2 SCOPE

The contractor will provide logistics, warehousing, and leak monitoring in government-owned facilities located at the DLA Aviation installation in Richmond, Virginia, plus analytical and information technology (IT) related functions for the ODS/HFC program office. The contractor will also provide ODS and HFC electronic monitoring system (EMS) monitoring and maintenance services at sites that may include DLA in San Joaquin CA and the Australian National Halon Bank in Australia.

To perform its mission, the ODS/HFC Reserve program management office requires contractor support in the following critical areas:

1. Performance of warehouse activities including shipping and receiving of ODS and HFC products. This support includes identification and classification of ODS and HFC products, storage of ODS and HFC products in accordance with DLA guidelines and requirements, selection and inspection of outbound cylinders for requisitions, and re-warehouse ODS and HFC products for current requirements and/or future re-warehousing projects as required. Coordination with Distribution Transportation for inbound and outbound shipments. Perform leak monitoring of incoming and existing ODS and HFC material in storage at the Defense Distribution Depot, Richmond, VA, (DDRV), and arrange for the transfer of product from any leaking cylinders in accordance with ODS and HFC procedures. Complete and forward any required paperwork to ensure ODS and HFC product inventory is maintained in DSS. Cleaning and other miscellaneous warehousing duties as required.

2. Administrative and analytical support of the day-to-day activities of the ODS/HFC Reserve to include customer turn-in support and transportation coordination through the DLA Distribution Command (DDC) delivery management section, ODS and HFC product inventory accounting, daily management of inventory adjustment data, and preparation of all ODS and HFC monthly accounting reports for distribution to the military services. This support also includes monitoring domestic and international policies, agreements, and/or studies pertaining to the utilization of ODS and HFC; conduct or support the conduct of studies to determine current and l long-term military service and government agency ODS and HFC requirements; research, evaluate, and recommend technically feasible, financially supportable, and effective processes for ODS, HFC, and other greenhouse gases (GHG) banking and/or destruction.

3. IT support to the ODS/HFC Reserve including maintaining the ODS/HFC Reserve website, and execution of ad-hoc inventory and issue/receipt transaction queries from DLA and ODS- specific databases (e.g., DORRA_DW and OZONE.DSCR_PROD).

4. Maintenance and required upgrades of the ODS/HFC Reserve electronic monitoring systems (EMS) located at sites that include San Joaquin, CA and Melbourne, Australia, in accordance with the ODS/HFC Reserve EMS systems operations manual dated July 2019.

5. Maintenance of the ODS reporting system database and user interface programs. Update the ODS reporting system database to include HFC’s. The reporting system will be maintained by the contractor’s senior logistics analysts.

2.3 SPECIFIC TASKS

All deliverables produced under this contract, including drafts and working copies, are the property of the government.

2.3.1 Logistics, Warehousing, and Leak Monitoring Functions and Tasks The contractor must follow the procedures in the ODS/HFC Customer Return Material Check-in Procedures document and the ODS/HFC customer turn-in process flow document for customer returns of ODS and HFC cylinders and fire extinguishers. ODS and HFC cylinders may contain Spec Gas (virgin) product, recovered product (gas recovered from a weapons system or other systems or cylinders that has not been reclaimed), or reclaimed gas (gas that has been cleaned by means of filtration, distillation, separation, or other mechanical processes). Cylinders containing ODS and HFC can be identified by the national stock number (NSN) and the orange (CFC refrigerants) or red (Halons) color of the cylinders, and may be received filled, partially filled, or empty but containing some residue. Cylinders containing recovered ODS and HFC can be identified by the orange or red color with a yellow top.

· Ready for Issue Cylinders (RFI): The contractor will process the receipt and assign the appropriate RFI NSN and condition code for cylinders that contain Spec Gas (virgin) product in accordance with all current ODS/HFC Reserve policies and procedures.

· Turn In Cylinders: The contractor will process the receipt for cylinders containing turn-in ODS and HFC using the appropriate NSN for empty cylinders (FSC 8120) or full cylinders (FSC 6830) in accordance with all current ODS/HFC Reserve policies and procedures.

The contractor may receive fire suppression system cylinders and must check these cylinders immediately after offload to ensure the electrical charges or initiators are de- activated. If a cylinder is identified as not being deactivated, the contractor must move the cylinder to a location away from personnel work areas and other cylinders in storage and immediately notify the COR.

The contractor must follow the procedures as specified in ODS/HFC Reclamation/Refurbishment Tracking and Accounting Procedures document for outbound shipments of ODS and HFC cylinders and fire extinguishers to reclamation/refurbishment contractors and must also follow these procedures for new contract receipts from reclamation/refurbishment contractors. The contractor must advise the COR of scheduled inbound new contract receipts to allow for inspection of new contract receipts. The contractor must process all new contract receipts of bulk ODS and HFC cylinders within three business days of receipt, process all new contract receipts of Halon 1301 system cylinders within five business days of receipt, and must provide the DDRV with the necessary paperwork for input into DSS within these timeframes.

The contractor will also be required to perform warehousing functions such as operating a forklift, installing leak monitoring aids on the cylinders to include rubber bands, wrapping and/or banding of palletized loads of cylinders, and de-palletizing cylinders for repair or weighing.

Other tasks may include:

· Recording material receipt information for use in data entry into the depot storage and distribution system.

· Loading trucks: Support includes pulling, weighing, staging, and loading of selected products to meet contract or MRO requirements.

· Unloading trucks: Support includes leak monitoring, installation of encapsulation devices, and verification of contract requirements.

· Sorting incoming ODS and HFC products by type, size, and NSN and palletizing sorted material.

· Weekly inspecting temperature-controlled ISO containers.

· Weekly inspecting of all totes and tanks containing Trichloroethane (1,1,1) and Trichlorotrifluorethane (1,1,3) for positive nitrogen pressure charge as required.

· Conducting 100% physical inventories of all stored ODS and HFC products at least one time per year.

Because refrigerant and halon cylinders/containers are subject to leaks, a systematic approach to leak monitoring is environmentally and economically prudent and is a requirement for the ODS/HFC program. The planned leak detection program includes regularly scheduled monitoring of material in storage and all new incoming, returned, and reclaimed ODS and HFC material. The contractor must maintain the physical leak monitoring program for the monitoring for all ODS and HFC materials stored at DDRV. The contractor must follow the detailed procedures as specified in the ODS/HFC Reserve Leak Monitoring and Detecting Procedures document. The contractor will be required to take initial corrective actions when leakage is detected. At present, there are approximately 30,000 cylinders at DDRV that require leak monitoring.

Leak monitoring of each cylinder must be accomplished not less than monthly at DDRV. For safety reasons, a minimum of two people are required to be on-site when operating government-furnished equipment (GFE) fork-lifts at DDRV. The leak monitoring tasks, miscellaneous warehousing tasks, and administrative tasks are as follows:

· Provide leak monitoring/detection of cylinders at DDRV.

· Provide follow-on work (fixes, transfers, encapsulation, re-warehousing, etc.) at DDRV.

Contractor personnel must be proficient in the use of hand-held TIF Model XP-1 leak detection equipment. If leaking cylinders are found, the contractor must determine both the source of the leak and the leak rate and must increase the monitoring schedule or immediately arrange for the transfer of the product in accordance with the corrective action criteria in the ODS/HFC Reserve Leak Monitoring and Detecting Procedures document. When the leak rate reaches the criteria for transfer, then corrective action must be taken within 12 hours upon detection of a leak.

DDRV Distribution has recovery capability readily available in-house. The contractor must notify the ODS/HFC Technical Advisor immediately of any leaks detected that require transfer of product. The contractor must also notify the COR if there is a warranty involved with the specific cylinder. The following actions must be performed in conjunction with the leak monitoring program:

· Perform leak checks on all incoming transport vehicles/trailers.

· Perform visual inspection including condition of valves and readings on pressure gauges if so equipped.

· Perform manual leak checks utilizing TIF Model XP-1 Leak Detection Equipment.

· Perform 100% monthly leak monitoring of ODS and HFC product cylinders at DDRV.

· Install and maintain various types of leak monitoring and detection enablers including physical barriers and encapsulation devices.

The contractor will pull cylinders and perform pre-shipping quality assurance checks in support of customer sales orders (requisitions) in accordance with the ODS/HFC procedures. Cylinders need to be weighed, and leak checked before they are packed and shipped by DDRV. Serial number and weight information needs to be recorded for System Cylinder in the ODS/HFC Web App, and bulk cylinder information will be recorded in the monthly paperwork.

TASKS:

· Properly execute receipt and in-checking of ODS and HFC turn-ins per current version of applicable procedures documents.

· Support and manage shipping of ODS and HFC product reclamation or destruction/conversion process per current version of applicable procedures documents.

· Execute re-warehousing and special projects as required per current version of applicable procedures documents.

· On a monthly basis, perform 100% leak monitoring of ODS and HFC product cylinders located in Richmond, VA (DDRV).

Maintain warehouses and execute re-warehousing to allow for 100% leak monitoring of Ready For Issue and turned-in ODS and HFC product cylinders at DDRV, meeting all current ODSR policies and procedures.

DELIVERABLES:

2.3.1.1 Pull, inspect, and prepare cylinders for requisitions, then notify DDRV personnel when ready for pickup.

2.3.1.2 Verify, check receipt, and in-process ODS and HFC turn-ins within RCN timelines.

2.3.1.3 Provide leak monitoring/detection report for all ODS and HFC product cylinders at DDRV.

2.3.1.4 Maintain cylinder storage in all warehouses to be compliant with all current ODSR and/or DDRV policies and procedures.

2.3.1.5 Execute re-warehousing and special projects as required.

2.3.1.6 Coordinate with the COR for shipment of product to be reclaimed by outside vendors, completing documentation and loading the shipment.

2.3.1.7 Coordinate with the COR for delivery/receipt of new procurement product cylinders or empty government furnished cylinders being received from outside vendors, including inspecting the load for completeness, weight of cylinders and/or pallets, and check for completeness of related paperwork/supply documentation.

2.3.1.8 Coordinate with Inventory Managers for cylinders that need to go to and from the DDRV Cylinder shop, supplying information for MRO, pulling cylinders, coordinating cylinder transportation, and stowing cylinders as necessary.

2.3.1.9 Coordinate any possible product destruction with the Program Office.

2.3.1.10 Maintain DDRV safety and security standards, organization, and cleanliness of the assigned warehouses, forklifts, and any other government furnished equipment. Coordinate with Program Office for maintenance and repair needs.

2.3.1.11 Maintain paper and/or computer files for deliveries, shipments, inductions, MRO’s, re-warehousing, cylinder serial number/weight data as required.

2.3.2 Administrative and Analytical Tasks

The contractor will support the ODS/HFC Reserve Program Office with the development and conduct of studies and analyses of logistical data involving consumption and demand of ODS and HFC products/chemicals managed by the Reserve. Disposition of service declared excess ODS or HFC products/chemicals may result in destruction, conversion, or sale through DLA Disposition Services. As part of this effort, the contractor will assist the government in monitoring the actions and decisions of the Montreal Protocol Task Force for Destruction Technologies (TFDT) and develop recommendations for disposition of service declared excess ODS or HFC material in the ODS/HFC Reserve. The contractor will assist the government in monitoring the actions and decisions of the American Innovation and Manufacturing (AIM) Act and pending HFC restrictions/phase down and develop recommendations and procedures for management of HFC products by the ODS/HFC Program Office. Close coordination with the military services and the U.S. Environmental Protection Agency (EPA) will be necessary. The contractor may be required to review governing regulations, policies, and procedures and recommend changes when appropriate. This service may include:

· Analysis of current and future DoD requirements of HFC with upcoming requirements/regulations for restrictions/phase down under the AIM Act.

· Analysis of current and future DoD requirements for disposition of ODS and HFC that cannot be consumed or economically reclaimed by DoD.

· Research, analysis, and rating of existing ODS and HFC destruction technologies to assess technical efficiency and economic viability.

· Analysis of disposition of compressed gas cylinders as they relate to storage, transportation, disposal, and destruction of ODS and HFC.

· Develop reports, fact sheets, and point papers.

· Participating in conferences and meetings.

The ODS/HFC Reserve program office relies on numerous written processes, procedures, and policies to ensure compliance with stated tasks, goals, and objectives. Documents require periodic reviews, updates, and approvals, which will be executed/coordinated by the contractor. The contractor will develop and maintain product inventory data and prepare and analyze monthly product accounting and transaction reports. This service may include:

· Preparation of monthly reports. Included are the ODS and HFC inventory accounting reports, ODS and HFC requisitioners issues reports, ODS and HFC customer return reports, and the ODS and HFC due-in report.

· Perform actual verification of receipt for turned in material at DDRV as a result of inquiries from the various military services.

· Coordination of any necessary changes in ownership codes for turned in material with the ODS/HFC item manager.

SPECIFIC TASKS:

· Conduct or support the conduct of studies and analyses to determine on-going military services/government agency ODS and HFC requirements.

· Monitor domestic and international studies, policies, and agreements pertaining to ODS and HFC.

· Monitor domestic and international determinations/development of technically feasible, financially supportable, and effective processes for ODS and HFC banking or destruction/conversion.

· Support the preparation of inter/intra-agency service agreements and operating agreements between the ODS/HFC Reserve and foreign governments and their contractors operating remote collection and storage sites for ODS and or HFC products.

· Prepare, update, and maintain ODS and HFC-related policies, processes, and procedures documents and flow charts. All documents should be in Microsoft Office (Word, Visio) format unless otherwise requested or approved by the contracting officer’s representative (COR).

· Coordinate with Information Operations Richmond (J6R) to develop, maintain, and/or modify existing system scripts, queries, and formatted reports using iSQL PLUS, SQL based tools (e.g., HADOOP) for Oracle and the ODS APEX web application, including HFC’s.

· Develop ODS/HFC web application system requirements for operational improvements in the current ODS/HFC reporting system and obtain DLA HQ approval for these system improvements. Continuously analyze operations for items and processes that need automation, and where deemed cost beneficial, execute requests for approval of projects for system development.

· Generate/extract specified transaction and inventory reports. Analyze reports using the current ODS/HFC Reports Analysis Procedures document as a guide.

· Create and maintain product inventory balance and awaiting reclamation balance spreadsheets for each service/agency. Data for spreadsheets is obtained from reports generated and analyzed in inventory reports.

· Execute manual issue/receipt transactions using the ODS/HFC APEX web application as required to adjust service/agency inventories to support product issues. Utilize the QBL adjustment capability within the ODS/HFC APEX web application if/when adjustments are required.

· Generate/extract final versions of specified transaction and inventory reports.

· Prepare and submit monthly contractor status reports summarizing that month's activities. The following information must be included in each report:

· Performance status: Identify specific tasks performed and accomplished during the reporting period. Identify any open tasks with an estimate of the expected completion dates. Provide the current status of all action items. List and describe all meetings attended and non-local travel. The contractor must provide monthly progress reviews as requested by the COR.

· Travel costs: Include the costs for each trip and the total travel costs for the reporting period.

· All reports must be submitted to the COR by the dates in Table 1.

DELIVERABLES:

2.3.1 2.3.2

2.3.2.1 Advise/notify ODS/HFC office of service requirements or policy changes or modifications.

2.3.2.2 Advise/notify ODS/HFC office of new domestic and international studies, policies, and agreements pertaining to ODS and/or HFCs. Advise effective processes for ODS/HFC banking or destruction/conversion.

2.3.2.3 Provide complete documentation and staffing of documentation of new agreement or change/modification of existing inter/intra-agency service agreements and operating agreements between the ODSR and foreign governments and their contractors.

2.3.2.4 Prepare, update, maintain, and provide documentation on ODS/HFC-related policies, processes, and procedures documents and flow charts. Policies and procedures should be reviewed annually and updated as needed.

2.3.2.5 Provide revised script, query, or reports format to COR for review and approval.

2.3.2.6 Provide preliminary transaction and inventory reports.

2.3.2.7 Execute manual issue/receipt transactions as required to adjust service/agency inventories.

2.3.2.8 Provide final versions of transaction and inventory reports.

2.3.2.9 Prepare and submit monthly contractor status report.

2.3.2.10 Provide the following Program Office reports in Microsoft Excel format:

A. ODS and HFC inventory glideslope B. ODS and HFC physical inventory consolidated count report C. ODS and HFC inventory site distribution report

2.3.2.11 Provide the following Service reports in Microsoft Excel format:

A. ODS and HFC Service Inventory Balance (SIB) report by service B. ODS and HFC Ready For Issue (RFI) summary report by service C. ODS and HFC Customer Return transaction report by service D. ODS and HFC New Receipt Detail report by service E. ODS and HFC requisitioners issues report by service F. ODS and HFC requisitioners fire extinguisher issue report by service G. ODS and HFC BSM requisitioners issues report - rejects by service H. ODS and HFC repackaging depot receipts report by service

2.3.3 IT Related Functions and Tasks

The contractor must ensure that all ODS/HFC Reserve program information, policies, processes, and procedures remain current and available to ODS/HFC Reserve personnel, DoD, and non-DoD customers through maintenance of the existing DLA ODS and HFC Reserve website. This task involves updating the content at the ODS/HFC Reserve website by providing revisions to the ODS/HFC Reserve office who will forward to the DLA Aviation- V webmaster. The contractor will serve as the content manager and will ensure web content is professional, accurate, and complete. No formal training is required for this task. The contractor must also maintain the ability to support the ODS/HFC Reserve program office with accurate ODS and HFC product inventory and transaction information upon demand through the execution of ad-hoc queries of various DLA logistics information management systems (LIMS). The contractor must ensure that sufficient contractor personnel have access to the programs/applications identified in this performance work statement (PWS) to ensure uninterruptable means to execute such system queries.

SPECIFIC TASKS:

· Develop and maintain the content for the VO Division (ODS/HFC Reserve) website.

· Execute system queries as required related to ODS and HFC product inventory status and issue and receipt transaction history using Oracle APEX or SQL based tools (e.g., HADOOP) for Oracle applications.

DELIVERABLES:

2.3.3.1 Update content for the VO Division (ODS/HFC Reserve) website.

2.3.3.2 Provide system queries related to ODS and HFC product inventory status and issue and receipt transaction history as required.

2.3.4 ODSR Electronic Monitoring Systems (EMS) Maintenance Tasks The contractor must perform maintenance, required upgrade functions, and support for the following ODS/HFC Reserve sites that includes San Joaquin, CA and Melbourne, Australia. These functions include the environmental monitoring systems and components, the gas monitoring systems and components, and the security systems and components. The term “systems and components” is inclusive of hardware, firmware, software, subscriptions, and repair/replacement parts as identified in section 2.9 of the PWS.

TASKS:

· Develop and maintain a maintenance schedule for all the ODS/HFC Reserve sites to include periodic software and hardware maintenance of the systems.

· Acquire and install necessary hardware and software components to maintain the systems at each ODSR site.

· Provide the necessary monthly security information system (SIS) subscription services to accomplish these functions.

· Maintain the remote monitoring capability in Richmond, VA, for all ODS/HFC storage sites.

· Configure and maintain the electronic monitoring system (EMS) test system for maintenance upgrades and enhancements.

DELIVERABLES:

2.3.4.1 Provide monthly ODS and HFC EMS maintenance status report.

2.3.4.2 Provide monthly report on maintenance expenses to support the EMS at San Joaquin (Tracy) and Melbourne, Australia.

2.4 QUALITY ASSURANCE

In fulfillment of this effort, the contractor must provide the deliverables identified in Table 1. All deliverables must be submitted to the COR. Unless otherwise specified, the government will have a maximum of 10 business days from the day the deliverables are received to review the document, provide comments back to the contractor, or approve/reject the deliverables. The contractor will have a maximum of 10 business days from the day comments are received to incorporate all changes and submit the revised deliverable to the government. All days identified below are intended to be business days unless otherwise specified.

Final inspection and acceptance of all work performed, reports, and other deliverables will be performed at the place of performance by the COR. The format for the individual deliverables will be negotiated between the government and the contractor. Products that reflect the contractor’s analysis and opinion (e.g., studies or analysis) may be in contractor format. All documents will be provided electronically unless otherwise requested by the COR. Electronic documents will be provided in the appropriate Microsoft Office format (e.g., Word or PowerPoint). If appropriate, the government may ask that they be provided in compressed or PDF format.

2.4.1 Performance Measurement

For specific tasks identified in section 2.3, the agreed to completion date will be based on the estimates provided by the COR. Progress will be tracked based on the milestone event of the contractor receiving the tasking from COR. Performance evaluation will be based on the complexity and completion of the tasking. The number of completed actions will be balanced against the quality of this output as well as compliance with regulatory and process requirements and agency policies and procedures. Receipt and completion of taskings will be tracked through e-mail between the COR and the contractor site lead or contractor Program Manager.

The tasks the contractor must perform are defined in section 2.3. Additional information regarding the deliverables produced from the identified tasks is listed in Table 1. The standard set for all tasks is 100% satisfactory completion, and 100% COR inspection is the surveillance method that will be utilized. This information is detailed in the quality assurance surveillance plan (QASP). The incentive for all tasks will be pursuant to a performance measurement that ties performance goals and acceptable quality levels to an overall monthly performance rating of exceptional, very good, satisfactory, marginal, or unsatisfactory. Performance measurement is further defined in section 2.4.4.

2.4.2 Inspection and Acceptance Criteria

Final inspection and acceptance of all work performed, reports, and other deliverables will be performed at the place of performance/delivery by the COR.

2.4.3 Surveillance Schedule

Specific surveillance schedules for tasks can be found in the QASP. The surveillance monitoring has two components:

KO: The primary function of the KO regarding the surveillance activity is to authorize changes to the PWS. The KO is responsible for ensuring the completion of all work in accordance with the PWS, and the QASP provides a means to monitor this. The KO will rely on the COR to provide information and recommendations regarding contractor performance.

COR: The COR’s responsibility is to monitor, inspect, report, and make recommendations to the KO regarding the quality of contractor work performed or not performed.

2.4.4 Performance Standards

Performance measurement progress will be tracked based on the milestone event of the contractor receiving the tasking from the COR. Performance evaluation will be based on the complexity and completion of the tasking. The number of completed actions will be balanced against the quality of this output. It is expected that the contractor-produced documentation and procedures will comply with all regulatory and process requirements and agency policies and procedures. Receipt and completion of taskings will be tracked through email between the COR and the contractor site lead.

Contractor performance will be evaluated and rated monthly by the COR using the performance standards below. Performance standards and ratings are designed to determine if performance exceeds, meets, or does not meet a given metric and acceptable quality level.

Note: The application of these performance ratings or failure of the government to apply these performance ratings does not waive any of the government’s rights to damages under this contract.

Rating
Description
Exceptional
Performance meets contractual requirements and exceeds many to the government's benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective. Note: To justify an exceptional rating, identify multiple significant events and state how these events were of benefit to the government. A singular benefit, however, could be of such magnitude that it alone constitutes an exceptional rating. Also, there should have

been NO significant weaknesses identified.

Very Good
Performance meets contractual requirements and exceeds some to the government's benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective. Note: To justify a very good rating, identify a significant event and state how it was a benefit to the government. There

should have been no significant weaknesses identified.

Satisfactory
Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory. Note: To justify a satisfactory rating, there should have been only minor problems, or major problems that the contractor recovered from without impact to the contract or order. There should have been NO significant weaknesses identified. A fundamental principle of assigning ratings is that contractors will not be evaluated with a lower than satisfactory rating solely for not performing beyond the

requirements of the contract or order.

Marginal
Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only marginally effective or were not fully implemented. Note: To justify marginal performance, identify a significant event in each category that the contractor had trouble overcoming, and state how it impacted the government. A marginal rating should be supported by referencing the management tool that notified the contractor of the contractual deficiency

(e.g., management, quality, safety, or environmental deficiency report or letter).

Unsatisfactory
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub- element contains a serious problem(s) for which the contractor's corrective actions appear or were ineffective. Note: To justify an unsatisfactory rating, identify multiple significant events in each category that the contractor had trouble overcoming, and state how these events impacted the government. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating. An unsatisfactory rating should be supported by referencing the management tools used to notify the contractor of the contractual deficiencies

(e.g., management, quality, safety, or environmental deficiency reports, or letters).

The ratings, as described in the table above, will be based on the performance of the contractor on the timeliness and quality of the services provided using the rating scale for each criterion as shown below.

TABLE 1: DELIVERABLES

Table 1 identifies Deliverables associated with Section 2.3– Specific Tasks.

Deliverable Reference
Task
Deliverable
Quantity; No. of Report
Deliverable Due Date
2.3.1.1
Logistics, Warehousing, and Leak Monitoring
Pull, inspect, and prepare cylinders for requisitions, then notify DDRV personnel when ready for pickup.
Approximately 4500 cylinders or other types per year.
Within 2 business days from receipt.
2.3.1.2
Logistics, Warehousing, and Leak Monitoring
Verify, check receipt, and in-process ODS and HFC turn-ins within RCN timelines.
Approximately 5,000 cylinders or other types per year.
Within 3 business days of delivery/receipt of turn-in.
2.3.1.3
Logistics, Warehousing, and Leak Monitoring
Provide leak monitoring/detection report for all ODS and HFC product cylinders at DDRV.
Approximately 1 per month
By the end of each month.
2.3.1.4
Logistics, Warehousing, and Leak Monitoring
Maintain cylinder storage in all warehouses to be compliant with all current ODSR and/or DDRV policies and procedures.
All ODS products currently stored in open sheds at DDRV
As directed by the COR; contingent upon available warehouse space.
2.3.1.5
Logistics, Warehousing, and Leak Monitoring
Execute re-warehousing and special projects as required.
Approximately 5,000 cylinders or other type containers per

year.

As directed by the COR

2.3.1.6
Logistics, Warehousing, and Leak Monitoring
Coordinate with the COR for shipment of product to be reclaimed by outside vendors, completing documentation and loading the shipment.
Approximately 20 to 30 truck shipments per year.
Outbound: Within time constraints identified by the Government.
2.3.1.7
Logistics, Warehousing, and Leak Monitoring
Coordinate with the COR for delivery/receipt of new procurement product cylinders or empty government furnished cylinders being received from outside vendors, including inspecting the load for completeness, weight of cylinders and/or pallets, and check for completeness of related paperwork/supply documentation.
Approximately 20 to 30 truck shipments per year.
Inbound: Within 3 working days for bulk ODS cylinders and within 5 days for halon 1301 system cylinders.
2.3.1.8
Logistics, Warehousing, and Leak Monitoring
Coordinate with Inventory Managers for cylinders that need to go to and from the DDRV Cylinder shop, supplying information for MRO, pulling cylinders, coordinating cylinder transportation, and stowing cylinders as necessary.

As directed by the COR

2.3.1.9
Logistics, Warehousing, and Leak Monitoring
Coordinate any possible product destruction with the Program Office.
As necessary
As directed by the COR
2.3.1.10
Logistics, Warehousing, and Leak Monitoring
Maintain DDRV safety and security standards, organization, and cleanliness of the assigned warehouses, forklifts, and any other government furnished equipment. Coordinate with Program Office for maintenance and repair needs.
As necessary
As directed by the COR
2.3.1.11
Logistics, Warehousing, and Leak Monitoring
Maintain paper and/or computer files for deliveries, shipments, inductions, MRO’s, re-warehousing, cylinder serial number/weight data as required.
Monthly
As directed by the COR
2.3.2.1
Administrative and Analytical
Advise/notify ODS/HFC office of service requirements or policy changes/modification.
Approximately 2 per year.
Within 10 business days of requirements or policy changes.
2.3.2.2
Administrative and Analytical
Advise/notify ODS /HFC office of new domestic and international studies, policies, and agreements pertaining to ODS and HFC. Advise effective processes for ODS and HFC banking or destruction/conversion.
Approximately 2 per year.
Within 10 business days of new studies or policy changes
2.3.2.3
Administrative and Analytical
Provide complete documentation and staffing of documentation of new agreement or change/modification of existing inter/intra-agency service agreements and operating agreements between the ODS/HFC Reserve and foreign governments and

their contractors.

Approximately 1 per year.
Within 90 days of new agreement or change/modification
2.3.2.4
Administrative and Analytical
Prepare, update, and maintain ODS and HFC-related policies, processes, and procedures documents and flow charts. Policies and procedures should be reviewed annually and

updated as needed.

Approximately 10 per year.
Within 30 days of the start of each review
2.3.2.5
Administrative and Analytical
Provide revised script, query, or reports format to COR for review and approval.
Approximately 25 per year.
Within 5 business days of notification/tasking of requirement
2.3.2.6
Administrative and Analytical
Provide preliminary transaction and inventory

reports.

Approximately 12 per year.
Due by the 10th of each month
2.3.2.7
Administrative and Analytical
Execute manual issue/receipt transactions as required to adjust service/agency inventories
Approximately 150 per year.
By the end of each month.
2.3.2.8
Administrative and Analytical
Provide final versions of transaction and inventory reports
Approximately 12 per service/agency

per year.

By the end of each month.

2.3.2.9
Administrative

and Analytical Prepare and submit monthly contractor status report Approximately 12 per year.

Due by the 15th of each month.

2.3.2.10.A
Administrative and Analytical
Provide ODS and HFC inventory glideslope
Approximately 1 per year.
Due by March 10th of the report year
2.3.2.10.B
Administrative and Analytical
Provide ODS and HFC physical inventory consolidated count report
Approximately 1 per year.
Within 60 business days of completion of annual physical

inventory

2.3.2.10.C
Administrative and Analytical
Provide ODS and HFC requisitioners issues report by service
Approximately 1 per month
Due by the 25th of each month
2.3.2.11.A
Administrative and Analytical
Provide ODS and HFC Service Inventory Balance report by service
Approximately 1 per month
By the end of each month
2.3.2.11.B
Administrative and Analytical
Provide ODS and HFC ready for issue summary by service report by service
Approximately 1 per month
Due by the 25th of each month
2.3.2.11.C
Administrative and Analytical
Provide ODS and HFC customer return transaction report by service
Approximately 1 per month
Due by the 25th of each month
2.3.2.11.D
Administrative and Analytical
Provide ODS and HFC new receipt detail report by service
Approximately 1 per month
By the end of each month
2.3.2.11.E
Administrative and Analytical
Provide ODS and HFC BSM requisitioners issues report by service
Approximately 1 per month
Due by the 25th of each month
2.3.2.11.F
Administrative and Analytical
Provide ODS and HFC requisitioners fire extinguisher issue report by service
Approximately 1 per month
Due by the 25th of each month
2.3.2.11.G
Administrative and Analytical
Provide ODS and HFC BSM requisitioners issues report -

rejects by service

Approximately 1 per month
Due by the 25th of each month
2.3.2.11.H
Administrative and Analytical
Provide ODS and HFC repackaging depot receipts report by

service

Approximately 1 per month
Due by the 25th of each month
2.3.3.1
Information Technology

Related

Update VO Division (ODS/HFC Reserve) website
Approximately 4 per year.
Within 2 business days of submitted changes.
2.3.3.2
Information Technology Related
Provide system queries related to ODS and HFC product inventory status and issue and receipt transaction

history as required

Approximately 36 per year.
As directed by the COR
2.3.4.1
ODS/HFC Reserve Electronic Monitoring System (EMS)

maintenance

Provide monthly ODS/HFC Reserve EMS maintenance status report
Approximately 1 per month
Due by the 15th of each month
2.3.4.2
ODS/HFC Reserve Electronic Monitoring System (EMS) maintenance
Provide monthly report on maintenance expenses to support the ODS/HFC Reserve EMS at San Joaquin (Tracy), CA and Melbourne, Australia
Approximately 1 per month
By the end of each month.
2.4.5
Contractor Quality Control Plan (QCP)
Contractor QCP
1 per contract
Within 10 business days after contract award
2.13
Final Results Briefing
Final results briefing
1 per contract
Within 10 business days prior to contract expiration

2.4.5 Performance Requirements

The COR will monitor contractor performance and complete a quality assurance worksheet monthly (within the QASP attachment). The QASP will identify the performance requirement resulting from the tasks defined in section 2.3.

2.4.6 Contractor Quality Control Plan

The contractor must submit a quality control plan (QCP) within 10 business days after contract award. This plan must describe the contractor’s methodology for completion of the deliverables and compliance with the performance requirements summary above. The COR will notify the contractor of approval or required modifications to the QCP within 10 business days after receipt. The contractor must make appropriate modifications and provide a revised QCP within five business days after receiving the COR’s comments.

2.5 PERSONNEL AND RELATED REQUIREMENTS

2.5.1 Contractor Site Lead

The contractor must designate a site lead who will have authority to act as the principal point of contact with the KO and have authority to act on the contractor’s behalf in all contract performance matters. Replacement of individuals assigned to this role must be approved in writing by the KO. The contractor site lead may hold dual roles under this contract.

2.5.2 Personnel

The contractor is responsible for determining the resources required to accomplish the functions, tasks, and deliverables to meet performance requirements. The government anticipates that this requirement can be successfully performed with personnel representative of the labor category types described below. All proposed personnel must meet the minimum education, experience, and skill set requirements for the appropriate labor category as listed below. Key personnel must be able to demonstrate knowledge and professional experience in DoD and DLA.

Designated Key Personnel:

· Contractor site lead

· Logistics and warehousing operations manager

· Senior logistics analyst

· System network engineer

In accordance with CFR 29 Part 1910.178 (Occupational Safety and Health Standards for Industrial Powered Trucks), all proposed personnel required to operate GFE forklifts (both routinely and occasionally) must complete OSHA-approved forklift operator training prior to the start of work on this contract. The contractor must certify that each operator has been trained and evaluated as required by CFR 29 Part 1910.178(l). The certification must include the name of the operator, the date of the training, the date of the evaluation, and the identity of the person(s) performing the training or evaluation.

The levels of effort listed for the labor categories are estimates only. It is ultimately the contractor’s responsibility to determine the approximate labor mix to ensure successful performance.

2.5.3 Key Personnel and Qualification

This section lists key personnel that are representative of the labor category types below. The experience and education levels are minimums. The labor categories are for certain skilled, experienced, professional and/or technical personnel and are essential for successful accomplishment of the work to be performed under the resultant contract.

The contractor will not substitute key personnel assigned to perform work under this contract without written approval from the KO. Requests for approval of substitutions must be in writing and must provide a detailed explanation of the circumstances necessitating the proposed substitution(s). Requests must contain a complete resume for the proposed substitute and any other information as requested by the KO.

The KO will evaluate such requests and notify the contractor in writing whether the proposed substitution is acceptable.

Procedure for replacement personnel: After award, the contractor will send resumes of replacement personnel to the COR for review. If the COR approves the resume, the COR will advise the KO for replacement action. If the resume is not approved, the COR will notify the contractor and provide the reason(s) for disapproval.

Qualifications for key personnel are as follows:

A. Logistics and Warehousing Operations Manager The government anticipates the level of effort for this position to be approximately 1,920 hours per year. This position requires, at minimum, a High School Diploma and at least four years of intensive and progressive experience in DLA supply and distribution operations and/or materials management/logistics management involving compressed gases and solvents with specific knowledge in:

· National and international policies and regulations pertaining to Class I and II ozone depleting substances

· Executive Order 13834

· Instructions for implementing Executive Order 13834

· DLAI 4715.06, Sep 12, 2024

· ODS and/or HFC fire extinguisher inspection requirements

Required skills:

· Ability to read, understand, and ensure compliance with complex written Statements Of Work (SOWs) and Performance Work Statements (PWS)

· Managing a leak detection program for ODS, HFC, and other compressed gas materials

· Storing, warehousing, handling, and distributing compressed gas cylinders to include specific special handling requirements for US Navy/Coast Guard fire suppression system cylinders

· Operating a forklift capable of lifting loads up to 6,000 pounds

· Operating and maintaining refrigerant and halon leak detecting equipment

Working knowledge of:

· Standard industry practices for reclamation of refrigerants and halons

· International standards for destruction of ODS and HFC

· EPA Clean Air Act, AIM Act and other EPA ODS and HFC regulations

· National and international regulations related to compressed gases, compressed gas cylinders, reclamation, conversion, and destruction for ODS and HFCs

· DoD logistics management systems, preferably including DSS/WMS and EBS

· Regulations governing storage, handling, and transportation of hazardous materials and compressed gases

· Procedures and practices for the usage and maintenance of leak detection equipment

· ODS/HFC Reserve policies and procedures for the issuance and turn-in of ODS and HFC materials

· Quality assurance principles, practices, and provisions for DoD inspection and acceptance of supplies

· Compressed Gas Association (CGA) guidelines and procedures

· Department of Transportation (DOT) regulations for the shipment of compressed gas cylinders

· Actions required for the transfer of compressed gas cylinders and other container contents to new cylinders or containers

· DLA warehousing techniques and practices

Practical Application Skills:

· Ability to analyze information, define problems, and develop solutions or process improvements

· Ability to use Microsoft Excel, Word, Project, PowerPoint, and Outlook proficiently

· Ability to communicate effectively verbally and in writing for government and international audiences

· Ability to plan, organize, and multitask

B. Senior Logistics Analyst The government anticipates the level of effort for this position to be between 1,500 to 2000 hours per year. This position requires, at minimum, a bachelor’s degree and at least five years (or a high school diploma with eight years) of intensive and progressive experience in DLA supply and distribution operations involving compressed gases and solvents, preferably gained in the DoD ODS and/or HFC management program with specific knowledge in:

· National and international policies and regulations pertaining to Class I and II ozone depleting substances along with hydrofluorocarbons

· Executive Order 13834

· Instructions for implementing Executive Order 13834

· Procurement restrictions for ODS and HFC chemicals

· European Commission (EC) letter on ODS and/or HFC critical use exemptions for US DoD.

· ODS and/or HFC fire extinguisher inspection requirements

Required skills:

· Ability to maintain knowledge of current Montreal Protocol and AIM Act developments

· Maintain an understanding of the approved ODS and HFC disposal methods and destruction technologies

Working knowledge of:

· Standard industry practices for reclamation of refrigerants and Halons

· International standards for destruction of ODS and HFC

· EPA Clean Air Act, AIM Act and other EPA ODS and HFC regulations

· National and international regulations related to compressed gases, compressed gas cylinders, reclamation, conversion, and destruction of ODS and/or HFC

· DoD logistics management systems, preferably including DSS/WMS and EBS

· Regulations governing storage, handling, and transportation of hazardous materials and compressed gases

· Procedures and practices for the usage and maintenance of leak detection equipment

· ODS/HFC Reserve policies and procedures for the issuance and turn-in ODS and HFC materials

Practical application skills:

· Ability to analyze information, define problems, and develop solutions or process improvements

· Ability to use Microsoft Excel, Word, Project, PowerPoint, and Outlook proficiently

· Ability to communicate effectively verbally and in writing for government and international audiences

· Ability to plan, organize, and multitask

C. System Network Engineer The government anticipates the level of effort for this position to be approximately 1040 hours per year. This position requires, at minimum, a bachelor’s degree in computer science, network, or engineering in:

· Design and installation of computer systems

· Experience with logistics and computer networking functions to include switches, routers, and network storage devices

Working ability of:

· Computer and hardware systems in a logistics environment

· Honeywell Ademco panels, Watmaster Comlink, and Surguard receivers

Working Knowledge of:

· Procedures and practices for the usage and maintenance of leak detection equipment including Sentech monitoring systems

· Axis cameras and Axis management software

· Prism II software

Practical application skills:

· Ability to analyze information, define problems, and develop solutions…

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