Questions Answers 5-29-2025.pdf

5/29/2025

ASL Interpreter Service for DLA Aviation and Forward Locations

SP4703-25-R-0008

Questions / Answers

Q1) Our typical rate for virtual interpreting services is only 70% of our typical rate for onsite services. If we're able to bid a separate rate for VRI services and onsite services, this would save the government a significant cost when virtual services are requested. Can we submit a different rate for VRI and onsite services?

A1) Proposed rates provided should cover both in-person and remote interpreting interchangeably.

Q2) How much of the contract is expected to be for VRI services compared to onsite services?

A2) The number of hours for VRI vs Onsite Support for ASL Services will vary on a month-to-month basis depending on the number of employees who require services and their needs (meetings, classes, etc.). Proposed rates provided should cover both in-person and remote interpreting interchangeably.

Q3) What's the expected or average estimated duration of onsite request? We charge a higher hourly rate for short (2-3 hour) onsite requests in order to cover interpreters' travel incentives, and we charge a lower hourly rate for longer (6-8 hour) onsite requests, so this information would help us provide an accurate quote.

A3) The number of hours and frequency for ASL Services vary on a month-to-month basis depending on the number of employees who require services and their needs (meetings, classes, etc.). The Government requests hourly rates based upon the hours provided in the Rough Order of Magnitude (ROM).

Q4) Historically, what is the demand in hours on an annual basis?

A4) The number of hours and frequency for ASL Services vary on a month-to-month basis depending on the number of employees who require services and their needs (meetings, classes, etc.). The Government requests hourly rates based upon the hours provided in the Rough Order of Magnitude (ROM).

Q5) How many assignments are requested with 48 hours or less notice?

A5) Requests for most assignments fall within the standard request timelines provided within PWS

Section 5.2. Occasionally, Emergency Requests are submitted. Per PWS Section 5.2, emergency requests will be handled based upon the availability of interpreting services; therefore, the contractor has the right to refuse an assignment when less than 5 business days notice has been given to them.

Q6) How many Deaf/Hard of Hearing individuals utilize the services?

A6) The number of individuals utilizing services varies from month to month. The Government requests hourly rates based upon the hours provided in the Rough Order of Magnitude (ROM).

Q7) Who is the incumbent for this contract?

A7) The incumbent is Parliament LLC contract SP4703-22-D-0002.

Q8) What price is currently being paid for the services under the existing contract?

A8) The current contract price for all locations is $72.49/hour for both Standard Rates and Emergency

Rates.

5/29/2025

ASL Interpreter Service for DLA Aviation and Forward Locations

SP4703-25-R-0008

Questions / Answers

Q9) Do you currently utilize staff providers, or do you direct-hire interpreters?

A9) The Government utilized a mix of Government Employee interpreters along with contractor support.

Q10) Will this solicitation result in a multiple or single award?

A10) The Contractor may provide pricing for only one location or multiple locations. Pricing for each location will be evaluated separately. Separate awards are anticipated for separate locations and/or groups of separate locations.

Q11) What is the approximate volume of onsite services versus remote (VRI) services?

A11) The number of hours for VRI vs Onsite Support for ASL Services will vary on a month-to-month basis depending on the number of employees who require services and their needs (meetings, classes, etc.). Proposed rates provided should cover both in-person and remote interpreting interchangeably.

Q12) Is the 30-minute early arrival time billable?

A12) No, early arrival is not billable. Per PWS Section 5.8, A requirement/task will be invoiced for a minimum of 2 hours (industry standard). Additional time for travel and arrival time to clear security will not be reimbursed.

Q13) Submission Format – Will all proposals, including the ROM pricing sheet, be submitted via email, or is there an upload portal (e.g., PIEE, WAWF, or a SAM.gov module)?

A13) Proposals should be submitted to the Contracting Officer, Allison Douglewicz, via email at allison.douglewicz@dla.mil.

Q14) Attachment Confirmation – Could you kindly confirm that the final Rough Order of Magnitude

(ROM) pricing template referenced in the solicitation is available for download through the SAM.gov posting?

A14) The Rough Order of Magnitude (ROM), FY25 ROM, is posted on SAM.gov and is also an attachment within the solicitation document.

Q15) Proposal Deadline – Will the proposal due date be specified once the solicitation is officially released on SAM.gov, or should we proceed with a tentative submission schedule based on the estimated start date of September 1, 2025?

A15) Proposals are due on June 18, 2025; at 2:00 PM EST.