Amendment 02 .pdf

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Electronic Security Systems (ESS) for the Defense Supply Center Columbus
Solicitation number
SP4702-25-R-0002
Issued by

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This is Standard Form 30 (Amendment 002) modifying solicitation SP4702-25-R-0002 for Electronic Security Systems (ESS) at the Defense Supply Center Columbus.

The amendment extends the solicitation question period to Friday January 24th, 2025 at 12:00 noon EST and extends the solicitation due date to Wednesday January 29th, 2025 at 12:00 noon EST. The amendment also indicates it will post a Site Visit Attendance List and updated Section L for review. The amendment is issued by DCSO Columbus Division-1 and contractors are not required to sign and return this document to the issuing office.

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Other files

File Type Posted
Section L updated.pdf PDF
Questions and Answers- ESS Follow On.pdf PDF
B Section BID FORM Amendment 01.pdf PDF
SP4702-24-Q-0009 Amendment 001.pdf PDF
V3 Columbus 2024 Hardware List All Segments_.xlsx XLSX spreadsheet
MASTER LIST OF EQUIPMENT (NEW).xlsx XLSX spreadsheet
SAM Wage Determination.pdf PDF
FCS-ESS Maintenance QASP.pdf PDF
SP4702-25-R-0002 ESS.pdf PDF

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Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: Contractor is not is required to sign this document and return copies to the issuing office.

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NUMBER 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQUISITION NUMBER 5. PROJECT NUMBER (If applicable)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended. is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER

NUMBER IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

PAGE OF PAGES

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (Number, street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

Previous edition unusable

INSTRUCTIONS (Back Page):

Instructions for items other than those that are self-explanatory, are as follows:

Item 1 (Contract ID Code). Insert the contract type identification code that appears in the title block of the contract being modified.

Item 3 (Effective date).

(1)

(2)

(3)

(4)

(5)

For a solicitation amendment, change order, or administrative change, the effective date shall be the issue date of the amendment, change order, or administrative change.

For a supplemental agreement, the effective date shall be the date agreed to by the contracting parties.

For a modification issued as an initial or confirming notice of termination for the convenience of the Government, the effective date and the modification number of the confirming notice shall be the same as the effective date and modification number of the initial notice.

For a modification converting a termination for default to a termination for the convenience of the Government, the effective date shall be the same as the effective date of the termination for default.

For a modification confirming the contracting officer's determination of the amount due in settlement of a contract termination, the effective date shall be the same as the effective date of the initial decision.

(a)

(b)

(c)

(d)

(e)

(f)

Item 6 (Issued By). Insert the name and address of the issuing office. If applicable, insert the appropriate issuing office code in the code block.

Item 8 (Name and Address of Contractor). For modifications to a contract or order, enter the contractor's name, address, and code as shown in the original contract or order, unless changed by this or a previous modification.

Items 9, (Amendment of Solicitation Number - Dated), and 10, (Modification of Contract/Order Number - Dated). Check the appropriate box and in the corresponding blanks insert the number and date of the original solicitation, contract, or order.

Item 12 (Accounting and Appropriation Data).

When appropriate, indicate the impact of the modification on each affected accounting classification by inserting one of the following entries:

(2) Accounting classification Net decrease $

Include subject matter or short title of solicitation/contract where feasible.

Item 16B. The contracting officer's signature is not required on solicitation amendments. The contracting officer's signature is normally affixed last on supplemental agreements.

(i)

NOTE: If there are changes to multiple accounting classifications that cannot be placed in block 12, insert an asterisk and the words "See continuation sheet".

Item 13. Check the appropriate box to indicate the type of modification. Insert in the corresponding blank the authority under which the modification is issued. Check whether or not contractor must sign this document. (See FAR 43.103.)

Item 14 (Description of Amendment/Modification).

Organize amendments or modifications under the appropriate Uniform Contract Format (UCF) section headings from the applicable solicitation or contract. The UCF table of contents, however, shall not be set forth in this document.

Indicate the impact of the modification on the overall total contract price by inserting one of the following entries:

(i) Total contract price increased by $

(ii) Total contract price decreased by $

(iii) Total contract price unchanged.

State reason for modification.

When removing, reinstating, or adding funds, identify the contract items and accounting classifications.

(g)

(h)

When the SF 30 is used to reflect a determination by the contracting officer of the amount due in settlement of a contract terminated for the convenience of the Government, the entry in Item 14 of the modification may be limited to --

(i) A reference to the letter determination; and

(ii) A statement of the net amount determined to be due in settlement of the contract.

(1)

(2)

(3)

(4)

(5)

(6)

STANDARD FORM 30 (REV. 11/2016) BACK

(1) Accounting classification Net increase $

ELECTRONIC SECURITY SYSTEM (ESS)

SECTION L SP4702-25-R-0002

INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

1.0 GENERAL INFORMATION

The Offeror is required to submit sufficient information concerning the following areas to enable Government personnel to fully ascertain the capabilities of the Offeror to perform the requirements. The quote must be sufficient in detail and scope to permit evaluation and provide the evaluators a clear understanding of the Offeror’s capability to meet or exceed the defined elements as required by the solicitation. All quotes must clearly and convincingly demonstrate that the Offeror has a thorough understanding of the requirements and associated risks, the Offeror is able, willing, and competent to devote the resources necessary to meet the requirements and has valid and practical solutions for all requirements and potential risk areas.

The Offeror must respond to all requirements of the solicitation and not alter or rearrange the solicitation. The Offeror has the burden of proof to demonstrate compliance with all the evaluation factors and or subfactors identified in this solicitation. The Offeror is advised that the Government may incorporate into the final contract any portions of the Offeror’s quote deemed beneficial to the Government. With the exception of Evaluation Factor: Price, no cost or pricing information should appear in any section of the quote. Alternate quotes are not acceptable.

In presenting material in the quote, the Offeror is advised that quality of information is more important than quantity. Clarity, brevity, and logical organization should be emphasized during quote preparation. The Offeror is responsible for presenting enough information to allow the Government to evaluate the proposed work effort, support, and approach, and the price quote without opening discussions. Statements that the prospective Offeror understands, or can and/or will comply with, the specifications, and paraphrasing the requirements or parts thereof without supporting information are considered inadequate by the Government and may result in a rating of unacceptable.

The Offeror must include any data that illustrates the adequacy of the various assumptions, approaches, and solutions to problems. Failure to address a specific factor or subfactor clearly may be considered a deficiency. Unnecessarily elaborate brochures or other presentation materials beyond that sufficient to present a complete and effective quote is neither necessary nor desired.

The Offeror is expected to comply with all requirements of the solicitation. The Government advises the Offeror that taking exception or deviating from any term or condition of the solicitation may make an offer unacceptable, and the quote un-awardable, unless the solicitation expressly authorizes such an exception or deviation with regard to that specific term or condition. The Government may consider any exception or deviation to any term or condition of the solicitation that is not expressly authorized by the solicitation to be a deficiency.

QUESTIONS:

Offerors may submit questions requesting clarification of solicitation requirements by emailing the Contracting Specialist Becky Hard at becky.Hard@dla.mil.

Open Question Period End Date: 01/24/2025 at 12:00pm EST.

It is requested that all contract/administrative and all technical related questions be received by the date specified in Section A of the solicitation.

NO PHONE CALLS WILL BE ACCEPTED.

Responses to the questions will be provided to all of the Offerors at least 3 days prior to solicitation close date.

List of questions required to be on MS Excel spreadsheet in format below including document name, page number, paragraph or section number, context, and question or comment.

SAMPLE:

Document Name Page # Paragraph, Section # or Context Question/Comment RFQ (1449) 7 Paragraph 6 or last paragraph: Contract

Maximum Dollar Value Typo

2.0 QUOTE SUBMISSION

The submission date for all volumes shall be no later than the date and time specified in the solicitation. Please refer to paragraph 2.6.5 for the quote content and structure requirements.

2.1 Electronic Submissions Only

The Offeror shall use electronic means (Email) of sending the quote. No mailed copies required.

The electronic documents should be clearly marked with the solicitation number and appropriate volume number.

If any documents submitted are considered Controlled Unclassified Information (CUI), they must be provided in a secure manner in compliance with DFARS 252.204-7012.

2.2 Late Submissions

Quotes submitted after the closing date and time specified for receipt of offers are “late” and will not be considered for award. The Government will process late submissions of quotes in accordance with FAR 52.212-1. If the electronic quote is received late; it is not eligible for consideration in accordance with FAR 52.212-1, the Government will reject that quote without evaluation.

2.3 Quote Submission Address

Solicitation No: SP4702-25-R-0002

Opening / Closing Date and Time: See Page 1 of Solicitation.

NOTE: Quotes will be accepted any time before the closing date.

The Offeror shall submit one (1) electronic copy of the quote to Becky Hard at becky.Hard@dla.mil no later than the solicitation close date. Please CC Mitchell Hatfield when submitting quotes at Mitchell.Hatfield@dla.mil

2.4 Classified Data

All quotes must be UNCLASSIFIED.

2.5 Document Requirement

The quote shall be delivered to the email addresses provided prior to the closing date/time stated in this solicitation. There shall be no reference to pricing in the non-Price portion of the quote or in the cover letter or executive summary.

The Offeror shall mark each page of its quote with the legend “Source Selection Information – See FAR 2.101 and 3.104.” This includes the cover page and EVERY page that may contain source selection information. Note that the Offeror has an independent requirement to mark anything deemed to be bid or quote information, protected proprietary information, or other information that is to be protected from disclosure to ensure that the information is protected.

2.6 Quote Content

2.6.1 Cover Page

Each quote shall contain the following items in addition to the non-price and price quote data required by the solicitation.

Cover Page: The cover should indicate the following:

Company Name Quote Title Solicitation Number

Offeror Name and Address Principal Point of Contact Name and Phone Number CAGE / Unique Entity ID (UEI)

Table of Contents: The table of contents shall provide sufficient detail as to allow the important elements to be easily located.

2.6.2 Cover Letter and Executive Summary

mailto:Mitchell.Hatfield@dla.mil

The cover letter should be on company letterhead and must contain a statement committing the Offeror to the quote and stating its validity for a period of at least 90 days. This letter should also include the name, title, phone number, and e-mail address for the persons authorized to negotiate with the Government in connection with the solicitation. The letter must be signed by a responsible officer or partner/principal of the Offeror who is authorized to bind the firm contractually. The letter must also contain a statement that the quote meets the specifications of each section of the solicitation. An Executive Summary of the Offeror’s entire quote is required.

This summary will not be evaluated but will be used to gain an understanding of the overall quote contents. It should identify and highlight significant features of the quote and include the salient points contained in the various sections of the solicitation. The Executive Summary shall not include any price-related information.

The following format should be followed in developing the summary:

1. General Information (see Note 1)

2. An overview of Technical Capability

3. Solicitation Qualifications/Deviations (see Note 2)

Note 1: The General Information section of the Executive Summary should include the following information:

a) Company name and address

b) Unique Entity Identification (UEI)

c) CAGE code

d) The name, phone number, and e-mail address for the authorized company negotiator relative to the quote

Note 2: Solicitation exceptions and deviations are quotes that differ from the requirements contained in the Request for Quote, requirement PWS, and resultant contract terms and conditions. Exceptions, deviations, qualifications (also known as ground rules and assumptions), or requests to tailor a term may cause quotes to be considered non-responsive and unacceptable.

Offerors must address such exceptions, deviations, qualifications (also known as ground rules and assumptions), or requests to tailor a term in the Cover Letter and provide a detailed description of any form of exception, deviation, qualification, or request to tailor and indicate the firm’s difficulty with the applicable requirement in addition to the firm’s proposed approach.

Exceptions, deviations, qualifications (also known as ground rules and assumptions), or requests to tailor a term that appear in the quote, but are not identified in the Cover Letter, will be ignored and will not be included in any resultant award. Exceptions, deviations, qualifications (also known as ground rules and assumptions), or requests to tailor a term will be addressed during discussions, but note the Government reserves the right to award without discussion and bids with exception will render quotes un-awardable.

2.6.3 Additional Information and Solicitation Amendments (if Applicable)

If you need information to complete your quote and it was not contained in the Solicitation, attachments, or other data provided by the Government, you must request this information during the open question period of this solicitation. If any amendments are issued to the solicitation, quotes shall include an acknowledgment of the amendments.

2.6.4 Quote Evaluation Factors

Evaluation factors and subfactors are listed as follows:

Factor 1: Technical Acceptability

Subfactor 1A: Service Plan Subfactor 1B: Quality Control Plan Subfactor 1C: Sustainment Plan Subfactor 1D: Program Managers

Factor 2: Technical Qualifications of Proposed Staffing

Subfactor 2A: Electronics Technician III Subfactor 2B: Network Systems Administrator

Factor 3: Past Performance

Factor 4: Price

2.6.5 Quote Structure

Quotes submitted shall contain separate documents for each factor/subfactor, as outlined in the quotes table of contents. Each individual factor/subfactor document shall be complete in its response to the requested information. Information provided in one factor/subfactor response will not be considered in a differing factor/subfactor response.

List factors/subfactors are as follows:

Document Deliverable(s) Copies Format Introduction Signed Cover Letter and Executive Summary 1 PDF

Introduction Solicitation Amendments (if applicable) 1 PDF

Factor 1:

Technical Acceptability

Subfactor 1A: Service Plan

• The plan shall clearly establish the scope of work to include Preventative Maintenance (PM), Corrective Maintenance (CM), Emergency Maintenance (EM), software upgrades for associated equipment/hardware for the Lenel OnGuard, Lenel Milestone, and Morse Watchman Key System at DSCC.

Subfactor 1B: Quality Control Plan

• The plan shall describe the Contractor’s methodology of compliance with the

1 for each subfactor

PDF

Deliverables and Performance Requirements Summary outlined in the PWS.

Subfactor 1C: Sustainment Plan

• The plan shall include the periodic maintenance, repair, replacement, and overhaul of existing systems, hardware, and software including planned version upgrades of the application and Operating System (OS).

Subfactor 1D: Program Managers

• The contractor shall provide sufficient documentation of the certifications, licenses, and specific experience for all Program Managers (Safety Manager, Project Manager, Quality Control Manager, etc.). All Program Managers are required to have a minimum of three years of experience executing the designated program requirements. Safety Manager(s) shall have an OSHA 30-hour course certification. Key personnel designated for these assignments must be designated by the principle in writing.

Designees may perform multiple responsibilities.

Factor 2:

Technical Qualifications of Proposed Staffing

Subfactor 2A: Electronics Technician III:

• Employee citizenship

• Security clearance

• Education level

• OT Systems specific experience level

• OT Systems training

• Industry Certifications/License

Subfactor 2B: Network Systems Administrator:

• Employee citizenship

• Security clearance

• Education level

• OT Systems specific experience level

• OT Systems training

• Microsoft Windows client and server operating systems experience

• Industry Certifications/License

• DoD 8570.01-M IAT-II Information Assurance

Technical (IAT) and Computing Environment certifications.

1 for each worker

PDF

Factor 3: Past Performance

• The past performance evaluation is an assessment of the offeror’s probability of meeting the minimum past performance

1 PDF

solicitation requirements. This assessment is based on the offeror’s record of relevant and recent past performance information that pertain to the products and/or services outlined in the solicitation requirements

Factor 4:

Price

• Price will be evaluated for reasonableness and completeness

1 PDF

Notes:

(1) The Offeror is responsible for providing adequate documentation to enable a thorough evaluation of the quote.

(2) Written quotes must be formatted using a Times New Roman 12 pt. normal font (no reduction permitted), single-spaced, with 1-inch margins all around, and formatted for standard 8.5 x 11-inch paper. All pages should be numbered with section and page numbers. When foldout pages are used, they must not exceed 11 x 17 inches and will be counted as 1 page. Drawings may be provided separately and may be any size but should be folded to approximately 8.5 x 11-inch standard size and will count as 1 page. Graphs shall be presented in no smaller than a 10-pt. font and should contain a grid, which allows values to be read directly from the graph to the same accuracy that a 10 x 10 to the ½ inch grid provides. Graphic resolution, including such data as tables or charts, should be consistent with the purpose of the data presented.

3.0 EVALUATION FACTOR AND SUBFACTOR SUBMISSION REQUIREMENTS

The evaluation factors and subfactors are further described in the provided PWS, included with the solicitation. An Offeror’s quote shall include all information necessary for evaluation as described in Evaluation Factors for award. In addition, specific submission requirements items are described below.

3.1 Factor 1: Technical Proposal

The Government will review and evaluate the Offeror’s quote and technical Proposal by using requirements defined in the solicitation to determine how it successfully fulfills the requirements of the PWS and how well it:

• Fulfills the requirement for Preventative Maintenance (PM), Corrective Maintenance (CM), Emergency Maintenance (EM), and software upgrades for associated equipment/hardware for the Lenel OnGuard, Lenel Milestone, and Morse Watchman Key Systems at DSCC.

• Provides quality control oversight to ensure all project requirements and periodic deliverables are complete and provided in a timely manner.

• Has sustainment planned and executed as an overall project performance requirement.

Each Subfactor will be used to evaluate the degree to which the Offeror’s proposed approach meets all requirements and challenges and demonstrates a clear understanding of the ESS and EKC systems requirements, as described in the solicitation.

3.1.1 Subfactor 1A: Service Plan

The Offeror shall provide a service plan to demonstrate the Offeror’s plans for maintenance support to include, but not limited to, daily operations testing, cybersecurity support and artifacts, upgrades, patches, migrations, enhancements, inspection, and corrective and preventive maintenance to successfully fulfill the requirements of the PWS. The Offeror’s approach shall address all aspects of maintenance and software/cybersecurity compliance found within the PWS. The plan shall include maintenance programs, quality controls, physical security, risk assessments, and personnel management to ensure successful execution of the project.

The Offeror shall provide a plan to address the following requirement:

• The plan shall clearly establish the scope of work to include Preventative Maintenance

(PM), Corrective Maintenance (CM), Emergency Maintenance (EM), software upgrades for associated equipment/hardware for the Lenel OnGuard, Lenel Milestone, and Morse Watchman Key System at DSCC.

• The plan shall include all personnel to conduct services, the licenses and certifications for each individual, the methods and tools to be used to conduct service for each building, and a schedule.

• The plan shall manage the total work effort associated with the PWS herein to assure timely completion of all PWS items including, but not limited to, planning, developing, and implementing project plans, scheduling, report preparation, communication and coordinating with stakeholders, escalation procedures, establishing and maintaining records, monitoring, and quality control.

• The plan shall account for all required cyber updates and patches being done through Preventative Maintenance, including Information Assurance Vulnerability Alert (IAVMs), Cyber Task Order (CTO), Assured Compliance Assessment Solution (ACAS) scan remediations, or any other cyber requirements to include updating or creating any supporting cybersecurity documentation required for assessment and accreditation.

3.1.2 Subfactor 1B: Quality Control Plan

The Government will review and evaluate the Offeror’s plan to determine how well it:

• The plan shall describe the Contractor’s methodology of compliance with the

Deliverables and Performance Requirements Summary outlined in the PWS.

• The plan shall provide fully qualified personnel with the necessary management expertise, training, and certifications to assure the performance of the work in accordance with sound and efficient management practices.

3.1.3 Subfactor 1C: Sustainment Plan

• Develops and implements a plan for all systems, subsystems, and equipment IAW with original equipment manufacturer and/or Federal/DoD/DLA policies and procedures.

• Includes the periodic maintenance, repair, replacement, and overhaul of existing systems, hardware, and software including planned version upgrades of the application and Operating System (OS).

3.1.4 Subfactor 1D: Program Managers

• The contractor shall provide sufficient documentation of the certifications, licenses, and specific experience for all Program Managers (Safety Manager, Project Manager, Quality Control Manager, etc.). All Program Managers are required to have a minimum of three years of experience executing the designated program requirements. Safety Manager(s) shall have an OSHA 30-hour course certification. Key personnel designated for these assignments must be designated by the principle in writing. Designees may perform multiple responsibilities.

3.2 Factor 2: Technical Qualifications of Proposed Staffing

The Government will review and evaluate the Offeror’s quote and technical Proposal by using requirements defined in the solicitation to determine how it successfully fulfills the requirements of the PWS and how well it:

• Fulfills the requirement for a certified work force to complete work in accordance with the time and quality standards specified.

• Establishes 3 full time staff members. Staff shall include 2 Electronics Technician III, and 1 system administrator.

Each Subfactor will be used to evaluate the degree to which the Offeror’s quote meets all requirements as outlined for proposed staffing in the PWS.

3.2.1 Subfactor 2A: Electronics Technician III

The Government will review and evaluate the Offeror’s staff for:

• Employee citizenship status: Each Contractor employee shall be a citizen of the United States of America, or an alien who has been lawfully admitted for permanent residence, or who presents evidence from the Immigration and Naturalization Service that employment will not affect his immigration status.

• Security clearance status: Most work to be performed under this requirement is unclassified, however, a security clearance may be required.

• Education level: Employee shall have a High School diploma or GED. Formal electronics training from: Technical School, or Class A or B military school in electronics or communications, or four (4) year electronics apprentice program. Formal electronics training, to include: Installation Tasks, Soldering, Cable Dressing, Cable Tray, Conduit, and Making/Repairing Connectors.

• OT Systems specific experience level: Employee shall display a minimum of Eight (8) years of practical experience, to include: Electronics Repair, Maintenance, Installation and Checkout. Two (2) years of experience, to include: supervision, and shop practices.

Three (3) years of practical experience, to include: electronics repair and installation, and six (6) years of experience with information Technology installation projects. Experience may be concurrent.

• OT Systems training: Employees shall be qualified and trained to work on the Lenel “On Guard” ESS system, CCTV’s and Morse Watchman Keypro systems. Contractor personnel performing work on the Lenel “On Guard” ESS shall be certified by Lenel as a Lenel Certified Professional (LCP) in Access Control and Video. Certified as Milestone Certified Integration Technician (MCIT). Must be proficient in reading and communicating effectively in English.

• Industry Certifications/License: Employees shall provide all documented certifications and licenses to support experience and qualifications in servicing the systems outlined in the PWS.

3.2.2 Subfactor 2B: Network Systems Administrator

The Government will review and evaluate the Offeror’s staff for:

• Employee citizenship status: Each Contractor employee shall be a citizen of the United

States of America, or an alien who has been lawfully admitted for permanent residence, or who presents evidence from the Immigration and Naturalization Service that employment will not affect his immigration status.

• Security clearance status: Employee shall have a current Secret Clearance.

• Education level: Employee shall have a High School diploma or GED. Formal electronics training from: Technical School, or Class A or B military school in electronics or communications, or four (4) year electronics apprentice program. Formal electronics training, to include: Installation Tasks, Soldering, Cable Dressing, Cable Tray, Conduit, and Making/Repairing Connectors.

• OT Systems specific experience level: Employee shall display the ability to ensure the stable operation of the computer software systems and network connections. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all software. Analyzes and resolves software program and connectivity issues.

Installs, configures, and maintains hardware and software. Assists in system design, development, and implementation.

• OT Systems training: Employee is preferred to have a minimum five (5) years of experience with electronic security systems, specifically hands-on experience in installing, configuring, maintaining, and resolving issues with Intrusion Detection Systems, Access Control Systems and Closed Caption TV, specifically with Lenel OnGuard. Preferred Lenel OnGuard Certified Expert (LCE) certification.

• Microsoft Windows client and server operating systems experience: Employee shall have a minimum of seven (7) years of overall professional experience in the systems administration field with five years of overall experience in Microsoft Windows client and server operating systems.

• Industry Certifications/License: Employees shall provide all documented certifications and licenses to support experience and qualifications in servicing the systems outlined in the PWS.

• System Administrators shall have DoD 8570.01-M IAT-II Information Assurance Technical (IAT) and Computing Environment certifications.

3.3 Factor 3: Past Performance

The past performance evaluation is an assessment of the offeror’s probability of meeting the minimum past performance solicitation requirements. This assessment is based on the offeror’s record of relevant and recent past performance information that pertain to the products and/or services outlined in the solicitation requirements. Past performance shall be used as an evaluation factor within the Best Value/Tradeoff process, unless waived by the PCO in accordance with FAR 15.304(c)(3)(iii). It shall be evaluated in accordance with FAR 15.305 and DFARS 215.305.

However, the comparative assessment in FAR 15.305(a)(2)(i) does apply:

Past performance will be rated on an “acceptable” or “unacceptable” basis using the “Past Performance Acceptable/Unacceptable Rating Method” in the table at (c) below. In rating the past performance, the following will be considered:

(a) Recency & Relevancy: Past performance will be initially evaluated to determine whether the offeror’s present/past performance is recent, and relevant or not relevant to the effort to be acquired.

(b) Quality of Historical Contracts: Second, the past performance evaluation will determine how well the offeror performed on the prior contracts.

(c) Past Performance Acceptable/Unacceptable Rating Method:

Past Performance Acceptable/Unacceptable Rating Method Adjectival Rating Description Acceptable Based on the offeror’s performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offeror’s performance record is unknown. (See note below)

Unacceptable Based on the offeror’s performance record, the Government does not have a reasonable expectation that the offeror will be able to successfully perform the required effort.

NOTE: In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance (see FAR 15.305 (a)(2)(iv)). Therefore, the offeror shall be determined to have unknown (or “neutral”) past performance. In the context of acceptability/unacceptability, a neutral rating shall be considered “acceptable.”

To be rated Acceptable, the Contractor shall submit at least three (3) but no more than five (5) previously awarded and completed contracts of similar size and scope that are deemed to meet recency, relevancy and quality requirements. For this acquisition, recency refers to contracts awarded and completed within the last three (3) years. Relevancy refers to contracts of similar size to this acquisition for maintenance of Lenel OnGuard, Lenel Milestone, and Morse Watchman Key Systems. Quality refers to contracts that were satisfactorily completed within the designated period of performance. All submissions shall include the following information:

• The date of contract award, and the contract award amount in dollars.

• The date of contract completion, and the final contract amount, in dollars.

• A brief description of the contract scope of work.

• Identification of the agency/entity/company for which work was performed and at least one point-of-contact (POC) at the organization that awarded the submitted contract, to include POC’s name, e-mail address and telephone number.

3.4 Factor 4: Price

Quotes not technically acceptable will be removed from consideration, and award will be made to the acceptable contractor. A price analysis will be conducted to determine the total evaluated price to support the selection of the awarded Contractor. When contracting on a firm-fixed-price basis, comparison of the proposed prices will usually satisfy the requirement to perform a price analysis since competition normally establishes price reasonableness, and a cost analysis need not be performed.

All pricing shall be commensurate with established labor hour rates as contained within Department of Labor Wage rate determination attached to the solicitation.

The Offeror is responsible for ensuring the pricing is complete, contains all the prices/costs necessary to accomplish/meet the requirements of the contract, and reflect the Offeror’s proposed Firm-Fixed Price. In order for an offer to be considered complete, a complete B Section BID FORM must be submitted. If an incomplete bid form is submitted, the offer will not be considered for award.

Date: 1/22/2025 Time: 10:00 AM

E-MAIL

Becky .Hard@dla.mil

Ivan.badillo@dla.mil

Alan.Albretcht@dla.mil mcutler@cets-tech.com treyjohnson2@everonsolutions.com dwatters@everonsolutions.com

ESS Pre-Proposal Visit

513-535-6322

513-214-8157

PHONE

614-692-7804

614-692-4028

614-692-8939

619-405-9088

COMPANY

DLA Contracting Services Office

DLA Contracting Services Office

DLA Installation Management

C4I - Cutler Engineering & Technology Services

Everon Solutions

Everon Solutions

PRINTED NAME

Becky Hard

Ivan Badillo

Alan Albrecht

Mervain Cutler

Trey Johnson

David Watters

SP4702-25-R-0002

mailto:robert.rickel@dla.mil mailto:Ivan.badillo@dla.mil mailto:Alan.Albretcht@dla.mil mailto:mcutler@cets-tech.com mailto:dwatters@everonsolutions.com

Sheet1

BID FORM

Maintenance of ESS Systems for DSCC Columbus

BASE YEAR:

CLIN 0001 –

(1) Full Time Software Engineer/ Network Administrator = $ ______________________

Labor Rate: $ Per Hour Per Associate = $______________________

CLIN 0002 -- (120) Hours Overtime Software Engineer = $ ______________________

OT Labor Rate: $ Per Hour Per Associate = $ ______________________

CLIN 0003 – (2) Full Time Field Technicians: = $ ______________________

CLIN 0004 – (120) Hours Overtime Field Technicians = $ ______________________

CLIN 0005 – Repair/ Maintenance Parts and Material = NTE $ 185,000.00

CLIN 0006 – Program Manager = $ _______________________

CLIN 0007 – Management Analyst = $ ________________________

CLIN 0008 – Drafter = $________________________

TOTAL BASE YEAR: = $ _____________________

Option Year 1: PoP: 28 Feb 2026 – 27 Feb 2027

CLIN 1001 –

CLIN 1002 -- (120) Hours Overtime Software Engineer = $ ______________________

CLIN 1003 – (2) Full Time Field Technicians: = $ ______________________

CLIN 1004 – (120) Hours Overtime Field Technicians = $ ______________________

CLIN 1005 – Repair/ Maintenance Parts and Material = NTE $ 185,000.00

CLIN 1006 – Program Manager = $ _______________________

CLIN 1007 – Management Analyst = $ ________________________

CLIN 1008 – Drafter = $________________________

TOTAL OPTION YEAR 01: = $ _____________________

Option Year 2: PoP: 28 Feb 2027 – 27 Feb 202

CLIN 2001 –

CLIN 2002 -- (120) Hours Overtime Software Engineer = $ ______________________

CLIN 2003 – (2) Full Time Field Technicians: = $ ______________________

CLIN 2004 – (120) Hours Overtime Field Technicians = $ ______________________

CLIN 2005 – Repair/ Maintenance Parts and Material = NTE $ 185,000.00

CLIN 2006 – Program Manager = $ _______________________

CLIN 2007 – Management Analyst = $ ________________________

CLIN 2008 – Drafter = $________________________

TOTAL OPTION YEAR 02: = $ _____________________

Option Year 3: PoP: 28 Feb 2028 – 27 Feb 2029

CLIN 3001 –

CLIN 3002 -- (120) Hours Overtime Software Engineer = $ ______________________

CLIN 3003 – (2) Full Time Field Technicians: = $ ______________________

CLIN 3004 – (120) Hours Overtime Field Technicians = $ ______________________

CLIN 3005 – Repair/ Maintenance Parts and Material = NTE $ 185,000.00

CLIN 3006 – Program Manager = $ _______________________

CLIN 3007 – Management Analyst = $ ________________________

CLIN 3008 – Drafter = $________________________

TOTAL OPTION YEAR 03: = $ _____________________

Option Year 4: PoP: 28 Feb 2029 – 27 Feb 2030

CLIN 4001 –

CLIN 4002 -- (120) Hours Overtime Software Engineer = $ ______________________

CLIN 4003 – (2) Full Time Field Technicians: = $ ______________________

CLIN 4004 – (120) Hours Overtime Field Technicians = $ ______________________

CLIN 4005 – Repair/ Maintenance Parts and Material = NTE $ 185,000.00

CLIN 4006 – Program Manager = $ _______________________

CLIN 4007 – Management Analyst = $ ________________________

CLIN 4008 – Drafter = $________________________

TOTAL OPTION YEAR 04: = $ _____________________

QUALITY ASSURANCE PLAN

Maintenance of ESS Systems for DSCC Columbus

09 August 2024

1. Pre-Performance Phase:

1.1 The Contracting Officer Representative (COR) will review and approve the contractor’s quality control plan.

1.2 COR will coordinate review and approval of safety plan through the Environmental Safety and Occupational Health Office.

1.3 COR will instruct contractor in procedures for obtaining contractor ID badges and building keys.

1.4 Establish points of contact and chain of command.

1.5. Schedule a face-to-face meeting with the contractor, COR and contracting to review the PWS and DSCC policies.

1.6 Verify contractor qualifications for employees to conduct inspection and repair services.

2. Performance Phase:

2.1 The COR will periodically inspect the contractor’s work to ensure all work is being performed according to the PWS requirements. Major items to be inspected or assessed include:

2.1.1 Scheduling requirements.

2.1.2 Field verification of equipment preventative maintenance/repairs and restoration of work area.

2.1.3 Timely submission and completeness of required reports.

2.1.4 Timely scheduling and correction of documented deficiencies.

2.2 The contractor will be notified in writing of all deficiencies to allow the COR and contractor to keep a written record of the contractor’s performance.

2.3 The COR will document and inform contracting if the contractor’s performance is not meeting the PWS requirements. Failure to have a qualified person in the role shall impact invoices. If contractor has a lapse in coverage invoicing salaries will be prorated until the position is vetted and begins work.

2.4 Review and accept the contractor’s WAWF invoice.

3. Post Phase:

3.1 Ensure all contractor badges and building keys are returned.

3.2 Ensure all GFE is returned.

Timely is defined as an agreed upon time frame between the COR and Contractor, based upon scope, scheduling and workload not to exceed 15 working days.

Sheet1

ITEM # QTY DESCRIPTION Model BLDG 1 5 6 9 10 11 14 17 20 20A 21 21A 22 23 24 27 30 31 43 44 JAMES 46 47 52 58 YEARLING 302 306 308 507

1 375 DOOR CONTACT, BMS, BIASED SENTROL 2507AH 7 4 69 2 19 95 5 32 3 25 2 3 15 7 4 1 3 16 24 5 17 16 1

2 30 DOOR CONTACT, BMS, TRIPLE BIASED SENTROL 2707A 5 23 1 1

3 74 DOOR CONTACT, BMS, BIASED, ROLL-UP SENTROL 2207AH 3 1 5 26 4 3 15 10 7

4 0 WINDOW CONTACT, BMS SENTROL 1035

5 38 AUDIBLE ALARM ADEMCO WAVE2F 1 6 1 17 13

6 262 pivCLASS RPKCL40-P READER KEYPAD READER HID 923PPRTEK0053W-L002 5 13 37 2 13 88 3 2 2 4 2 14 1 3 6 1 4 2 2 15 5 5 15 17 1

7 114 ELECTRIC DOOR STRIKE, 24VDC HES 5000 1 2 18 1 3 56 1 2 2 2 2 1 2 1 1 8 3 4 3 1

8 69 MAGNETIC LOCK, SINGLE DOOR LOCKNETICS 390 3 4 20 4 6 1 6 2 2 1 6 8 6

9 38 MAGNETIC LOCK, DOUBLE DOOR LOCKNETICS 392 2 7 22 1 1 1 1 3

10 205 REQUEST-TO-EXIT PASSIVE INFRARED SENSOR DETECTION SYSTEMS DS-160 4 6 42 2 6 72 4 3 2 8 1 3 2 4 1 2 13 5 14 10 1

11 30 REQUEST-TO-EXIT PUSHBUTTON SECURITRON PB2E 1 1 2 8 8 1 1 1 6 1

12 105 EMERGENCY INTERRUPT PUSHBUTTON STI SS2-018 4 6 25 4 26 1 1 6 1 2 2 1 1 1 6 9 9

13 0 DUAL TECH PIR/MW MOTION SENSOR, 360 DEG SENTROL 2T360

14 0 DUAL TECH PIR/MW SENSOR, LONG-RANGE SENTROL 2T100

15 37 DURESS SWITCH W/ TERMINALS ADEMCO 268 HOLD-UP SWITCH 1 13 1 4 1 2 15

16 10 DURESS SWITCH TRANSMITTER, WIRELESS INOVONICS FA210 W/ADEMCO 268 10

17 4 DURESS SWITCH RECEIVER, WIRELESS INOVONICS FA416DR 4

18 121 POWER SUPPLY ENCLOSURE TAMPER SWITCH GRI TSC-20 5 4 18 2 8 25 2 1 2 4 1 2 13 2 2 4 2 2 2 2 2 5 2 4 4 1

19 16 RELAY MODULE, 12/24VDC ALTRONIX RBSN 6 1 6 3

20 133 POWER SUPPLY 12/24VDC, 6AMP ALTRONIX AL600ULX 5 10 18 2 9 30 2 1 2 4 1 2 13 2 2 4 2 2 2 2 2 5 2 4 4 1

21 95 ENCLOSURE TAMPER SWITCH GRI TS 20 3 9 13 1 5 22 2 1 1 3 1 2 8 1 1 4 3 1 1 1 2 3 1 2 3 1

22 39 INTELLIGENT SYSTEM CONTROLLER LENEL LNL-3300 1 1 1 2 1 2 1 1 5 1 2 1 1 1 1 1 1 1 1 1 2 1 1 1 1 2 1 1 1 1

23 73 ALARM INPUT PANEL LENEL LNL-1100 1 1 1 3 3 8 6 12 3 3 1 3 2 1 1 7 1 2 2 1 1 2 5 1 2

24 2 ALARM OUTPUT PANEL LENEL LNL-1200 1 1

25 168 DUAL READER INTERFACE LENEL LNL-1320 3 10 28 1 10 52 2 1 1 3 2 10 1 2 5 1 2 1 2 6 4 3 8 9 1

26 5 STAR MULTIPLEXER LENEL LNL-8000 1 1 3

27 5 ACOUSTIC GLASSBREAK SENSOR SENTROL 5812NT 3 2

28 0 POWER SUPPLY 12VDC 3AMP ALTRONIX SMP3PM

29 NOT USED

30 4 IMAGE CAPTURE KIT LENEL CAM-24Z704USB-N-KIT 4

31 NOT USED

32 NOT USED

33 267 BATTERY, 12VDC, 7AH POWER SONIC PS-1270 1 1 1 10 20 36 4 16 58 4 2 2 6 1 1 4 26 4 4 8 4 4 4 4 8 10 4 8 8 4

34 0 USB CONVERSION KIT LENEL CAM-F5U208

35 2 REQUEST-TO-EXIT PIR EXTERIOR OPTEX OP-08CBL 2

36 1 ID CARD PRINTER HID HDP6600 PRINTER/FLIPPER/LAM 1

37 0 DOOR CONTACT, BMS, EXPLOSION PROOF SENTROL 2804T

38 0 SEISMIC SENSOR GE DV1201A

39 14 TRI-TECH PIR/MW SENSOR, 360 DEG BOSCH DS9370 11 3

40 0 SIREN ELK 150RT

41 0 HID OMNIKEY WEDGE READER BADGE ID IMPORT HID OMNIKEY 5427CK

42 1 LED AREA NOTIFICATION 1

43 1 LENEL SERVER LENEL PRO SERVER 1

44 0 PIR SENSOR, LONG RANGE, WIDE ANGLE GE AP633

45 1 LENEL SERVER LENEL32ES 1

46 5 ELECTRIFIED CRASH BAR FALCON 24-R C 26D RHR 718 3FT 5

47 0 KEYPAD IEI-212I 0

48 0 PIR SENSOR, 360 DEG GE AP669

49 1 REX PUSHBUTTON TRANSMITTER, WIRELESS INOVONICS FA210 1

50 1 REX PUSHBUTTON RECEIVER, WIRELESS INOVONICS FA416DR 1

51 0 TAMPER SWITCH SENTROL 1035

52 1 TRI-TECH PIR/MW SENSOR, 360 DEG DETECTION SYSTEMS DS9360 1

53 0 DUAL TECH-PIR/MW SENSOR, WIDE ANGLE INTELLISENSE DT900 0

54 2 DUAL TECH PIR/MW SENSOR, LONG-RANGE INTELLISENSE DT 906 / GE RCR-90 2 0

55 0 ELECTRIFIED CRASH BAR VON DUPRIN CX9927EO-3-26D-R60

56 2 DOOR POWER SUPPLY VON DUPRIN PS-914-2RS-BB-KL 2

57 2 MAGNETIC LOCK, SINGLE DOOR SCHLAGE M420 2

58 1 SIREN WITH STROBE, INDOOR ATW SECURITY PR-DOBERMAN PLUS 1

59 0 MAGNETIC LOCK, DOUBLE DOOR SCHLAGE M422

60 3 INTERCOM/VIDEO MONITOR STATION W/P/S AIPHONE MK-2MCD W/PS-182OUL 1 1 1

61 4 INTERCOM/VIDEO DOOR STATION, VANDAL RES AIPHONE MK-DGV DOOR STATION 1 1 2

62 2 CHEXIT RIM DEVICE, PANIC BAR VON DUPRIN CX-99EO, 26D, 3FT 2

63 1 CHEXIT RIM DEVICE W/MORTISE LOCK VON DUPRIN CX-9975EO, 26D, 3FT 1

64 1 LAMP ASSEMBLY, GREEN, 12VDC RADIO SHACK 272-337A 1

65 2 MAGNETIC LOCK, SINGLE DOOR W/BMS LOCKNETICS 390+XDSMXMBSXL1XATS 1 1

66 NOT USED

67 0 ELECTRIFIED CRASH BAR STANLEY APEX 2000 SERIES

68 0 DOOR POWER SUPPLY STANLEY ELR150

69 0 POWER SUPPLY CONTROL MODULE STANLEY CM150-08

70 8 AIPHONE MASTER STATION AIPHONE KB-3MRD 6 1 1

71 6 AIPHONE SUB-STATION AIPHONE KB-3HRD 5 1

72 8 AIPHONE CALL BOX AIPHONE KB-DAR 6 1 1

73 0 ELECTRIFIED CRASH BAR ADAMS RITE 8600 SERIES 8611SE36

74 0 DOOR POWER SUPPLY ADAMS RITE PS-LR

75 0 AIPHONE MASTER STATION AIPHONE LEF-3L

76 0 AIPHONE CALL BOX AIPHONE LE-D

77 0 ELECTRIFIED CRASH BAR CORBIN RUSSIN ED5200-W94

78 0 DOOR POWER SUPPLY/CONTROLLER ASSA ABLOY 781N

79 1 LCD DISPLAY, 2.25", HANDHELD, WIRELESS OPTEX IVISION LCD DISPLAY UNIT 1

80 1 DOOR CAMERA, WIRELESS OPTEX IVISION CAMERA DOOR UNIT 1

81 0 AIPHONE MASTER STATION AIPHONE LEF-5

82 0 AIPHONE DOOR RELEASE RELAY AIPHONE RY-PA

83 1 ELECTRIFIED CRASH BAR VON DUPRIN EL99L-06 3 26D LHR 1

84 0 MAGNETIC LOCK, SINGLE DOOOR, DELAY EGRESS DYNALOCK 3101B-TJ101

85 35 HANDICAP PUSHBUTTON/OPENER 1 11 21 1 1

86 14 MOTOR CONTROL SWITCH 1 3 1 2 2 2 1 2

87 14 AUDIBLE ALARM 1 13

88 0 DOORSTRIKE HES 9600

90 5 ALTRONIX TROVE 1M1 ENCLOSURE W/TAMPER TROVE 1M1 1 1 1 1 1

91 5 ALTRONIX AL 400 ULXB2 12/24 VDC 4AMP AL 400 ULXB2 1 1 1 1 1

92 5 ALTRONIX RSB1 115V SERVICE SWITCH ALTRONIX RSB1 1 1 1 1 1

96 2 REQUEST-TO-EXIT CRASHBAR RCI R210A51360 2

98 5 DOOR KING REMOTE RECEIVER 8054-082 MICRO PLUS 2 1 1 1

99 1 LNL-CK KEYPAD COMMAND KEYPAD 1

100 17 LENEL/MILESTONE WORKSTATION DELL PRECISION 3460 3 1 1 7 5

Page # Paragraph, Section # or context 10 BID FORM, Page 8-9

10 BID FORM, Page 8-9

127 Section L, 3.1.1

36 PWS Section 2.5

40 PWS Section 2.8

27 PWS Section 2.2.6

25 PWS Section 2.2.3

General General

10 CLIN 0001 - 0005

10 CLIN 0005

17 Section 1.5 31 Section 2.3

34 Section 3, Subpart D, Item 3

124 / 125 Subfactor 1A Service Plan

125 Subfactor 1C: Sustainment Plan

125 Subfactor 1A &C

125 Subfactor 1D: Program Managers

Question/Comment Can the Government confirm that all materials, equipment, and software licenses, and rental vehicles required for the maintenance effort is to be covered under CLIN 0005 - Repair Parts & Material?

Are any non-labor expenses expected to be covered under CLINs 0001-0004?

Can the Government provide the existing Equipment List that is to be covered under the maintenance requirement so that a Service Plan can be provided, as required by Subfactor 1A?

Can the Government provide a projected start date for the full maintenance services? Is this the date of award, or will there be a turnover period from the existing contract?

This section identifies a Government provide workspace onsite. Will a secured space be provided to store spare parts and equipment like tools/ladders etc.?

Will the government provide design documentation and requirements associated with the OT facilities, supported systems, and existing solutions?

Will the Key Personnel System Administrator have access to complete ACAS scanning or will ACAS scanning be completed by the DLA Cybersecurity Technology team?

Will the Government provide the "Dongle ID" or System ID for the Lenel OnGuard Access Contorl System?

There are two lines per CLIN. Are we providing the total annual price/cost on the first line and the hourly rate (total annual price/cost divided by the number of hours) on the second line?

Is the contractor providing all material needed from Lenel, Milestone, and Morse Watchman or is this equipment being provided through a separate BPA contract?

What is KeyStone Software Section states: "...Staffing submitting at time of proposal shall be the same individuals to fulfill the roles upon contract award…" Assuming there is an incumbant workforce, is the intent of the government to replace these people? If not, this statement favors the incumbant and should be removed.

The RFP identifies 3 full time personnel on site, 1 system administrator and 2 technicians. Does the government expect these 3 personnel to perform/provide all deliverables? Are they doing it now? If not, where do we provide pricing for the management and administrative staff required for this effort?

Section states: "...all contract employees shall be certified in operating systems on any system on which system administration duties are performed…" Can the government clarify what specific systems they require certifications for beyond Lenel and Milestone?

No system details were provided with the RFP (number of devices, integrations, subsystems, etc…). What are we basing the plan on? Is the expectation for the contrator to provide a generic plan that encompasses the specifics of this RFP?

No system details were provided with the RFP (number of devices, integrations, subsystems, etc…). What are we basing the plan on? Is the expectation for the contrator to provide a generic plan that encompasses the specifics of this RFP?

What is the differance between the Service Plan and the Sustainment Plan?

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