SP4701-26-R-0004 Amendment 0001.pdf

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE

PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment your desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NO. 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

7. ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICITATION

NO.

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

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IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

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IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

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16C. DATE SIGNED

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14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

PAGE OF PAGES

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

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NSN 7540-01-152-8070

Previous edition unusable

SP4709

The purpose of this amendment is to:

1) Provide answers to vendors' questions via the Questions & Answers Chart attached.

2) Provide revised RFP Sections 1-3 with tracked changes.

SP4709

DLA Contracting Services Office Philadelphia - DCSO-P 700 Robbins Ave.

Philadelphia, PA 19111

SEE BLOCK 6

SP4701-26-R-0004

1 126

11/06/2025

10/20/2025

Request for Proposal (RFP) SP4701-26-R-0004 is amended as follows:

This amendment contains revisions (adds/changes/deletions) to the solicitation requirements.

The following responses to questions received are hereby incorporated into the RFQ:

Questions & Answers Chart for RFP SP4701-26-R-0004

No. Page

Number

RFP Section Question Answer

1 11 On-Time Performance How often are awards reassessed based on lane specific OTP & average overall OTP?

This is a continual, ongoing process.

2 11 On-Time Performance If a carrier is declared unsatisfactory in a specific lane, will the other awarded carriers have an opportunity to recompete? Or will the next ranked carrier for that lane be automatically awarded?

We award a primary carrier and a secondary carrier for each lane. If there is a need passed the secondary carrier, per RFP

Section 3.9 Multiple Awards paragraph B., the Government reserves the right to request proposals from the other IDIQ holders.

3 14 3.1 Offeror Submisison

Instructions

Is the Contracting Office open to extending the due date for this solicitation? Given the

Thanksgiving Holiday, we would like to request an extension through Monday, December 1.

The solicitation is currently scheduled to be open 30 days and the holiday currently does not conflict with the solicitation period.

Therefore, the close date will remain unchanged.

4 16 3.9 Basis for Award Understanding DCSO-P intends to award multiple, multiple award firm fixed price IDIQ

MFT contrats, will offerors still need to provide rates and narratives for all theaters/lanes?

Or can offerors provide rates for specific theaters/lanes?

Carriers are not required to bid on all lanes.

5 General Given the Government shutdown and lapses in appropriations, are there assurances your office can provide offerors of payment for services rendered?

DLA Troop Support gets its funding from sources other than appropriated funds, so we are not affected in the same way as appropriated agencies. The current shutdown is nearly the longest in history, and MFT invoices continue to be reviewed and paid in

TPPS.

6 19 Subfactor 1: Lane Rates

(FFR Rates)

Bid Eligibility and Scope: Is it mandatory to bid on all available lanes, or can we selectively bid on specific lanes?

Carriers are not required to bid on all lanes.

7 4 Section Description of

Service Requirements

Shipment Award Process: Can you provide details on the shipment award process? Is it structured similar to the Global

Heavyweight Services contract?

Specifically, will shipments be posted on an electronic billboard for contract awardees to compete for?

Unlike GHS, MFT awards are not on a per shipment basis, and shipments will not be posted on an electronic billboard. We award a primary and a secondary carrier per lane and type of cargo for a base year, with 4 option years. Concerning daily operations, the primary receives an email pre alert from the medical vendor advising them that the shipment is ready. Carrier consistency and reliability are required.”

8 4 Section Description of

Service Requirements, subsection Cargo Pickup

Requirements

Cargo Pickup Requirements: In reference to the Statement of

Work (SOW), under Section

“Description of Service

Requirements,” subsection

“Cargo Pick-up Requirments” on page 4 it states that the Prime

Vendors will notify the pickup carrier by 1400 local time, outlining the daily volume to enable same-day pickup.

Awarded carriers shall pick up the same day if notified by the cut-off time. If the notification cut-off time is missed, carriers have 24 hours to pick up shipments.

How will the pickup carrier be notified? If necessary, what is the process for a pickup carrier to decline awarded shipments?

The primary carrier receives an email pre alert from the medical vendor advising them that the shipment is ready. There is no process for a carrier to decline shipments for their awarded lanes. The expectation is that all shipments will be picked up. Carrier consistency and reliability are required

9 4 Section Description of

Service Requirements, subsection Pharmaceutical

Prime Vendors

Temperature-Controlled

Shipments: Is there any expectation that shipments may include substances requiring temperature-controlled transportation? In the SOW, under Section “Description of

Service Requirements,” subsection “Pharmaceutical

Prime Vendors” on page 4 it states pharmaceutical examples including cancer medications and vaccines.

No

10 4 Section Description of

Service Requirements, subsection Pharmaceutical

Prime Vendors

Controlled Substances

Classification: Will any of the substances that will be transported under this contract be classified as controlled substances? In the SOW, under

Section “Description of Service

Requirements,” subsection

“Pharmaceutical Prime

Vendors” on page 4 it states pharmaceutical examples including cancer and pain medications.

No

11 4 Section Description of

Service Requirements, subsection Pharmaceutical

Prime Vendors

Security Requirements: Will any shipments require enhanced security measures, such as controlled substances? If so, can you please reference relevant regulatory guidance or provide expectation of requirements for such transportation needs?

This contract does not include Controlled

Substances.

12 9 Haz class list HAZMAT Shipment History:

Can you share historical data on hazardous materials shipped, categorized by UN number?

Even data from one period of time during the current contract is helpful.

MacPack

ID 8000 class 9- 40% -Percentage of shipments

UN 1987 class 3- 16%

UN 3480 class 9 - 7%

UN 3481 class 9- 5%

UN 3090 class 9- 5%

UN 3091 class 9- 5%

UN 3316 class 9- 2%

UN 3082 class 9- 3%

UN 3077 class 9- 3%

UN 1760 class 8- 1%

UN 1805 class 8- 1%

UN 1230 class 3- 3%

UN 1219 class 3- 2%

UN 1942 class 5.1-1%

UN 1950 class 2.1- 1%

UN 1824 class 8 - 2%

UN 1477 class 1- 1%

UN 2924 class 3- 2%

Airpack

UN 1210 Class 3 – 34.26%

UN 1219 Class 3 – 33.12%

UN 1993 Class 3 - 8.22%

UN 3175 Class 4.1 – 7.33%

UN 1987 Class 3 – 4.93%

ID 8000 Class 9 – 4.05%

UN 3091 Class 9 – 2.53%

UN 1170 Class 3 – 2.15%

UN 1866 Class 3 – 1.39%

UN 3316 Class 9 – 0.76%

UN 3481 Class 9 – 0.38%

UN 1789 Class 8 – 0.38%

UN 3072 Class 9 - 0.25%

UN 3082 Class 9 - 0.13%

UN 1814 Class 8 – 0.13%

13 3 Section Description of

Service Requirements

HAZMAT Classes: In Reference to the SOW, under Section

“Description of Service

Requirements” on page 3 it states cargo may include hazardous material (HAZMAT)

Classes 1 through 9 as defined in the International Air

Transportation Association

(IATA) Dangerous Goods

Regulation.

Are we able to provide services selectively based on hazard classes and/or UN number?

Carrier consistency and reliability are required. If you are awarded a hazardous lane, you are expected to move all hazardous shipments on that lane. Attempting to selectively offer services will be seen as a failure to perform. Please see the non-exhaustive UN and Haz Class list above for a better understanding of what routinely moves

14 9 & 10 Section Description of

Service Requirements, subsections Billing and

Invoicing/Billing/Payment

Duty Reimbursement Timeline:

What is the typical timeline for reimbursement of duties incurred by the contractor in association with shipments?

US Government shipments do not incur duties. No duties will be reimbursed to the carrier

15 8 Section Description of

Service Requirements, subsection Customs

Customs and Storage Charges:

In reference to the SOW, under

Section “Description of Service

Requirements,” subsection

“Customs” on page 8 it states:

“The contractor shall be responsible for all destination airport facility storage charges in the event of any customs clearing delays that are attributable to the contractor.”

Can you clarify how this clause applies in situations where customs delays are caused by missing or incomplete documentation that was not provided to the contractor prior to shipment? Specifically, if the government fails to supply the necessary paperwork and the shipment is held at customs, will the contractor still be responsible for the resulting storage fees? Are there any established protocols or exceptions to address this scenario?

These are reviewed on a case-by-case basis, but carriers should have appropriate expertise and processes in place to identify any documentation gaps preemptively, avoiding storage fees in country.

16 What are the typical UN numbers or historical UN numbers associated with this contract?

Repeat question - see UN and Haz Class list above

17 What is considered to be ambient temperature (15-25

Degrees

Celsius)?

The definition of ambient cargo refers to goods that do not require specific, strict temperature control during transport and storage.

18 For destinations with no example locations, would it be safe to assume a radius of 50

Kilometers from the nearest major airport?

No

19 Can you further clarify who is responsible for the DLA contract certification deliverable sheet? If

Disregard. That deliverable sheet does not apply.

the contractor is responsible, can you identify the instructions in the solicitation packet.

20 For the 25 countries that do not have historical shipment data in the

Pricing Structure Template, are you able provide a projected shipment amount?

We have no historical shipment data.

21 4 PWS Please advise main pick-up locations for vendors: ABC

Pharmacy Primary; DMS

Secondary

AMERISOURCE BERGEN DRUG CORP.

EAST

BETHLEHEM PA 18017

AMERISOURCEBERGEN DRUG CORP

WEST

SACRAMENTO CA 95834

DMS Pharmaceutical Group, Inc.

Park Ridge, IL 60068

22 PWS Is it possible to advise historical volumes specifically from location Park Ridge, IL ?

We have no historical shipment data.

23 PWS Will there be other vendors not mentioned in the tender

While we do not anticipate other vendors being added, if that is required we will coordinate closely with the appropriate awarded carriers.”

24 Expeditious Routing

Matrix

Did you mean in include Camp

Carroll as a destination within

Korea?

Camp Carroll is a US Army installation located in the town of Waegwan, South

Korea, which is approximately 20 KM from the city of Daegu.

25 4 Cargo Pick-up

Requirements.Same Day

(Booked prior to 1400) or

Next Day

Does this requirement also apply to those countries requiring Clearance processing prior to departure (EX; Iraq, Kuwait, Africa)? Will the shipper hold freight moving to

Kuwait? For example, until permits are ready?

If not, and pickup is required same or next day for locations with Clearance delays due to permits, is there a provision allowing storage to be billed? If so, is it for goods being held after pickup until destination permits issued?

The shipper will not be holding cargo.

Storage charges would be ebilled. However we have never had an instance where storage was charged.

26 4 Cargo Pickup

Requirements

Contractor shall provide Staged

Trailers at high volume sites.

Please expand on "Staged

It is drop and pick up.

Trailers" is this a Drop & Pick, Live Load?

27 5 IDE/GTN Interface We are already EDI connected with 210 / 214 for GFM/ATR and connected with Syncada and

U.S. Bank. Do we have to establish separate EDI connectivity for DLA Troop

Support Medical ?

There is no separate EDI for DLA.

28 6 RDD/Transit Time

Requirements

States "The RDD is for delivery to Any location in the

Destination Country" -

Specifically this contract is for

Door to Door (DAP) and Is

RDD Met once goods arrive in

Country/Airport of arrival?

Also, on those countries that require preapproval and or tax exemption to be processed prior to departure, is the RDD waived and or does it take effect once the approval is granted?

RDD is not met once goods arrive in country/airport of arrival since this is a door-to-door contract. RDD's are not waived.

29 7 Non Specific Locations on the Matrix

EX: country listing Australia but no cities and several others have non specified locations. Are you able to provide a list of the cities and/or states in these countries?

Australia includes Darwin and Perth. All other countries remain non specified.

30 8 Cargo Delivery

Requirements."States

Contractor must attempt delivery 3x - Each delivery attempt shall be made on the next consignee business day following the contractor’s initial delivery attempt

…..DLA is responsibile for additional charges after first delivery attempt, which is considered "delivered"."

In order to avoid additional charges

-Will contacting consignee and verbal refusal suffice?

-If unable to reach CNEE or correct POC, does this count as delivery attempt?

-If the requirement is physical attempt at delivery, this can increase charges 3x for delivery attempts, and additionally incur storage charges.

Our medical customers do not refuse cargo.

They may request a later delivery based on higher that expected volumes. If unable to reach CNEE or correct POC in preparation for first delivery, carrier should notify the

MFT office immediately

(dlatroopsupportmedicaltransportation@dla.

mil) so an updated POC can be provided.

Concurrently, physical delivery attempts should continue as required by the contract.

31 8 Customs -Contract

Acknowledges "In some countries, pre-clearance protocols are required to avoid excessive storage charges; other countries require storage charges while awaiting customs clearance."

Storage Charges that will apply in these circumstances: Shall these charges be invoiced/ebilled separately per instance, or should be included in the original submission for rates?

EX: Kuwait - AK302 process must be complete prior to shipment departure. May require

Storage at Origin.

These charges would be ebilled separately

32 9 Goods Acceptable Only

Under Prescribed

Conditions

Please Elaborate on "prescribed conditions".

As in Hazardous shipments which are moved in accordance with IATA; as in

Oversized cargo which must upper deck etc.

33 19 Subfactor 1; Authorized

Negotiator Letter

Please clarify if it is required to be the actual CRAF Carrier or can it be the CRAF Carrier -

Agent - Freight Forwarder?

"The following individual is an employee of _________ (CRAF company name) and will serve as the Program Manager for the

Medical Freight Transportation

Contract."

It is the individual who has the authority to sign the proposal and obligate the CRAF conpany to the terms of the Medical Freight

Transportation Contract (MFT) solicitation and any resultant contract and modifications.

34 19 Subfactor 3; Business

Proposal Subfactor 3:

Statement acknowledging the requirements to maintain CRAF status for the duration of the contract. Provide a copy or supporting documentation of the offeror’s CRAF program commitment contract ?

Please clarify which supporting documentation is required in addition to the Propsal

Submission.

As proof of the carrier's CRAF status, the offeror is required to submit either a copy of the

CRAF program commitment contract or any supporting documentation that illustrates that the offeror has a CRAF program commitment contract.

35 22 Awards Will awards be by Theater on individual regions within a theater?

By country and type of cargo.

36 With regards to (Attachment 5

Pricing Structure Template) are

TSP required to price every location or can we price those locations we only have service responsiveness?

You should price the lanes that you want to be considered for.

Combined Synopsis/Solicitation

(1) Date: October 20, 2025

(2) Contracting Office Address:

DLA Contracting Services Office Philadelphia

700 Robbins Avenue, Building # 26/2, North Side

Philadelphia, PA 19111

(3) Proposed Solicitation Number: SP4701-25-R-0007

(4) Questions Due Date: October 30, 2025 at 12:00PM EST

(5) Closing Response Date: November 20, 2025 at 12:00PM EST

(6) Contact Point: Irv Farmer (Irvin.Farmer2@dla.mil; 445-737-1044)

(7) Submission: Please email proposals on or before closing response date/time to Irvin.Farmer2@dla.mil

(8) Set Aside: NA

(9) NAICS Code: 481112

(10) Performance Work Statement:

mailto:Irvin.Farmer2@dla.mil

Section 1: Performance Work Statement

WHO ARE THE AWARDEES?

Only Commercial Airlift Review Board-approved, Federal Aviation Administration-certified air carriers participating in the Civil Reserve Air Fleet (CRAF) program, as authorized by Title 10, Chapter 961, the Civil

Reserve Air Fleet and/or the Defense Production Act, 50 United States Code (USC) § 4511, and not in a suspended non-use status are eligible for IDIQ contract award. If an awardee status changes, notification must be provided to the shipping office within one business day.

SCOPE

Contractors shall provide air transportation services in support of DLA Troop Support-Medical Supply Chain requirements in accordance with this Performance Work Statement (PWS). The services required include door-to-door delivery services for worldwide, heavyweight shipments of Ambient (general medical cargo) and HAZMAT medical freight to customers located Outside of the Continental United States (OCONUS), including customers in

Hawaii and Alaska, as well as several U.S. territories. All shipments will be for medical freight weighing over 300 lbs.

DESCRIPTION OF SERVICE REQUIREMENTS

The DLA Troop Support Medical Supply Chain requires international commercial air transportation services for medical materiel. The services required will include time-definite, door-to-door pick-up and delivery, transportation, In transit Visibility (ITV), Government-Approved Third-Party Payment System participation, expedited customs processing, and clearance of less than full planeloads. The service includes movement of

Ambient (general medical cargo) and HAZMAT shipments to OCONUS customers.

Basic Service: The contractor shall provide international commercial air transportation and door-to-door services for less than full planeloads of medical material. Service is required Monday through Friday, except holidays, including those holidays specific to international countries, as applicable. Carriers shall pick up the same day, except as otherwise stated in subsequent paragraphs. Required delivery times are noted in the table under the Section titled

RDD/Transit Time Requirements.

• The contractor shall provide safe transportation, protection, accountability, and timely delivery of U.S.

Government cargo in accordance with applicable Federal Aviation Regulations and the provisions of this contract.

• The contractor shall be responsible for aircraft load planning, weight and balance, aircraft loading/off loading, secure fastening, and any required special handling. Cargo may include hazardous material (HAZMAT) Classes 1 through 9 as defined in the International Air Transportation Association (IATA) Dangerous Goods Regulation.

• At locations where the US Government has operational responsibilities and representatives to load/unload the aircraft, the US Government or its contracted agency will be responsible for loading/unloading the aircraft.

• At pickup, the shipper’s agent may load the carrier’s vehicle and at delivery, the consignee/customer may unload the carrier’s vehicle. At a minimum, the shipper’s agent or consignee must be available for pickup and delivery of the cargo.

• The contractor shall assign account numbers to all Prime Vendor shipping locations, if one does not already exist.

• Prepayment or collect charges from the consignee is not allowed.

DLA Troop Support, Medical Supply Chain (shipper)

• “Shipper” refers to the DLA Troop Support Medical Transportation office.

• “Shipping locations” refers to the various Prime Vendor (PV) distribution centers. The PVs are agents acting on the government’s behalf, preparing the shipments. They represent multiple “shipping locations.” Commonly used origins are listed later in this document.

• “Customers” refers to any number of military depots, medical treatment facilities, clinics, or hospitals around the world. There is a Major Class VIII Medical Depot located in Germany; as well as critical Class VIII depots serving European Command, Africa Command, Central Command, and Indo-Pacific Command. Commonly used destinations are listed later in this document.

• Pharmaceutical Prime Vendors: ABC Pharmacy Primary; DMS Secondary (shipper’s agents)

These prime vendors are currently the only distributors of brand pharmaceutical supplies who pick, pack, and offer these shipments to the government-supplied carrier(s). These prime vendors are subject to change with new contract awards. The examples provided below are incomplete lists. Supplies and cargo will not be limited to what is described below.

o Examples of pharmaceuticals: drugs for heart disease, cholesterol, acid reflux, asthma, mental health, diabetes, anemia, arthritis, cancer, pain, supplements, aspirins, ointments, prescription drugs, antidepressants, antacids, diuretics, vaccines, laxatives, etc.

o Examples of Pharmaceutical HAZMAT Cargo: Medical Lab Reagents.

• Medical/Surgical Prime Vendors: Cardinal Healthcare; Owens & Minor Secondary (shipper’s agents)

These prime vendors are currently the only distributors of brand-specific medical surgical supplies who pick, pack, and offer these shipments to the government-supplied carrier(s). The prime vendors are subject to change with new contract awards. The examples provided below are incomplete lists. Supplies and cargo will not be limited to what’s described below.

o Examples of Medical/Surgical supplies: tourniquet cuffs, quad-shaping drills, wound-contact dressing, ointments, face shields, cervical supports, diluting solution, ECG electrodes, forceps, kit (sexual assault), disposable face mask, circuit ventilator, kit (resuscitation), laryngoscope, refrigerated blood cooling, laboratory bottles, kit (poliovirus VAC), reagent blood, heat pack (instant), potassium iodide tablets, mouthpiece, dental (pro-root cement), needles, tongue depressors, water-jell tactical burn blanket, valve expiration, clamp fixation, stabilizing ankle support, kit (OB emergency), saliva ejector, CO2 airway adapters

(single patient use), sked-EVAC patient litter strap, cable blood pressure critical care, stiff-necked extrication, collar, crutches, gloves (black nitrile), etc.

o Examples of Medical/Surgical HAZMAT Cargo: Wound control, antiseptic, and infection control material.

Cargo Pick-up Requirements.

• The contractor shall be responsible for the door-to-door pick-up and delivery of pharmaceutical and medical/surgical supplies from DLA-designated medical prime vendor locations. Prime Vendors will notify the pickup carrier by 1400 local time, outlining the daily volume, to enable same day pickup. Awarded Carriers shall pickup same day if notified by the cut-off time. If notification cut-off time is missed, carriers have within 24 hours to pick up shipments.

o Pick-up Locations include but are not limited to:

– Bethlehem, PA

– Baltimore, MD

– Ontario, CA

– Sacramento, CA

– Richmond, VA

– Park Ridge, IL

• The contractor shall provide staged trailers at high volume sites bolded above.

• The required pick-up day is considered Day 0 for transit time delivery. requirements.

• During a contingency/surge, the contractor may be required to support two to three times the normal

Government traffic flow and at the same level of service prior to the contingency/surge. For volume information, please reference Attachment number 3, Expeditious Routing Matrix, Historical Volumes tab.

• The contractor shall provide DLA Troop Support Medical a dedicated 24-hour point of contact to include name, telephone number, fax number, and e-mail address.

• The contractor shall provide an automated system to print airway bills or provide each Prime Vendor shipping location with pre-printed airway bills for each customer.

• In accordance with the contractor’s commercial procedures, the contractor shall provide to the government, at no additional cost, a shipping system for qualified users under this contract to prepare labels and preprinted airway bills when requested by the shipper. The shipping system shall be capable of printing shipping labels with a TCN bar-coded format and in clear text.

Supply Chain Security/Handling

• The contractor shall follow their commercial security and customs procedures to safeguard cargo against theft, loss, tampering, or damage.

• The contractor shall not place any medical supplies in direct sunlight.

In transit Visibility/Tracking

• The contractor shall provide, via their website, near real-time ITV for all shipments from the date and time of pickup to the date and time of delivery.

• Near real-time ITV means that updates shall be provided within 4 hours of any event, and the contractor shall update ITV shipment status information each day at least the same number of times as required for commercial customers, and upon request by the Government.

• The contractor shall continue to provide ITV information when shipments are transported by their subcontractors or partners. In addition, electronic feedback upon receipt shall be visible to the shipper and customers.

• ITV information shall include as a minimum: Government-furnished Transportation Control Number (TCN) if provided, shipper’s reference number, contractor’s unique identifying Commercial Bill of Lading (CBL) number, dates and times for shipment origin departure, trans-shipment points, destination arrival, proof of delivery with consignee’s name (if applicable), and delay codes (if applicable). When shipments are delivered without obtaining a signature, the ITV system shall record the exact location where the shipment was left.

• The contractor shall provide consignee pre-alert notification at least 24 hours in advance of delivery. If delays in transit occur, a revised pre-alert notice will be sent at least 24 hours in advance of delivery to the consignee (or as soon as delay is known if less than 24 hours). The pre-alert is intended to assure access to dock space and availability of government personnel and material handling equipment. The pre-alert should provide, at a minimum, the following information: TCN, number of pallets, weight of pallets and pieces to be delivered, date and time to be delivered, and identification of any pallet(s) containing perishable items, medical priority shipments, or other cargo requiring special handling.

• The contractor shall notify the consignee of misrouted shipments.

• The contractor shall notify the shipper and consignee within 24 hours if government shipments are detained in customs.

IDE/GTN (Integrated Development Environment/Global Transportation Network) Global Convergence

(IGC) (formerly Global Transportation Network (GTN)) Interface.

• The contractor shall provide interface with the DoD’s IGC as required. The contractor shall provide this information without restriction.

• Development and execution of Electronic Data Interchange (EDI) transaction sets within the scope of the contract shall be agreed upon by the IGC Program Office, detailed and documented in the standard Military Surface

Deployment and Distribution Command (SDDC) Trading Partner Agreement (TPA) prior to contract performance. All questions regarding TPA must be addressed to usarmy.scott.sddc.mbx.g6-edi-support@army.mil.

• The contractor shall be capable of providing an accurate data feed to IGC prior to starting performance.

• The contractor shall transmit a 214A shipment status EDI to DLA and IGC including:.

Pick-Up

Departure

Arrival

Customs Clearance

Delivery

Contingency/Redirection/Surges.

• In the event of a contingency/state of war (declared or not), where the shipments are undeliverable to a location/country, the contractor shall contact the shipping office for possible redirection of shipments. The shipping office will coordinate with the appropriate government offices, agencies, and contractors to ensure proper receipt and ultimate delivery of redirected shipment to the consignees. If any such redirection causes an increase or decrease in the cost of performance, the contractor shall notify the Contracting Officer in writing as soon as practicable. During a contingency/surge, the contractor may be required to support two to three times or more of the normal Government traffic flow and at the same level of service prior to the contingency/surge. For volume information, please reference Attachment number 3, Expeditious Routing Matrix, Historical Volumes tab.

Reduction/Cancellation of Service.

• The government reserves the right to reduce and/or cancel service over specific lanes due to withdrawal of forces or other mission necessity.

• The government reserves the right to cancel service over non-performance issues at any time.

RDD/Transit Time Requirements

• Transit time requirements are established by origin/destination pairing and type of cargo.

• Transit time requirements are established to meet the expectations of our medical customers as indicated in the tables below.

• The RDD is for delivery to any location in the destination country.

• The commonly used destinations are for example purposes only.

Dest.

Theater From Commonly Used Origins Commonly Used Destinations

Dest.

Country CLIN TYPE

Transit (Days) ACCESSORIAL USAGE

DEUA Ambient 3 520, 665, 670, 675, LDS, DEUH HAZ 6 HMA, HAZ, HMI, 520, 665, 670, 675, LDS, ITAA Ambient 5 520, 665, 670, 675, LDS, ITAH HAZ 6 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

ESPA Ambient 5 520, 665, 670, 675, LDS, ESPH HAZ 7 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

GBRA Ambient 4 520, 665, 670, 675, LDS, GBRH HAZ 6 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

TURA Ambient 8 520, 665, 670, 675, LDS, TURH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

SWEA Ambient 7 520, 665, 670, 675, LDS, SWEH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

BELA Ambient 7 520, 665, 670, 675, LDS, BELH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

NETA Ambient 7 520, 665, 670, 675, LDS, NETH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

ROMA Ambient 9 520, 665, 670, 675, LDS, ROMH HAZ 11 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

LATA Ambient 9 520, 665, 670, 675, LDS, LATH HAZ 11 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

POLA Ambient 9 520, 665, 670, 675, LDS, POLH HAZ 11 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

NORA Ambient 7 520, 665, 670, 675, LDS, NORH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

LITA Ambient 9 520, 665, 670, 675, LDS, LITH HAZ 11 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

ESTA Ambient 9 520, 665, 670, 675, LDS, ESTH HAZ 11 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

G UMA Ambient 5 520, 665, 670, 675, LDS, GUMH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

JAPA Ambient 4 520, 665, 670, 675, LDS, JAPH HAZ 5 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

KORA Ambient 5 520, 665, 670, 675, LDS, KORH HAZ 7 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

OKAA Ambient 5 520, 665, 670, 675, LDS, OKAH HAZ 7 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

G UMA Ambient 9 520, 665, 670, 675, LDS, GUMH HAZ 12 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

PNGA Ambient 12 520, 665, 670, 675, LDS, PNGH HAZ 14 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

PALA Ambient 12 520, 665, 670, 675, LDS, PALH HAZ 14 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

SNGA Ambient 12 520, 665, 670, 675, LDS, SNGH HAZ 14 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

UAEA Ambient 8 520, 665, 670, 675, LDS, UAEH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

QATA Ambient 5 520, 665, 670, 675, LDS, QATH HAZ 5 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

IRQA Ambient 8 520, 665, 670, 675, LDS, IRQH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

OMNA Ambient 8 520, 665, 670, 675, LDS, OMNH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

KUWA Ambient 8 520, 665, 670, 675, LDS, KUWH HAZ 10 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

JORA Ambient 8 520, 665, 670, 675, LDS, JORH HAZ 10 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

SAUA Ambient 8 520, 665, 670, 675, LDS, SAUH HAZ 10 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

BAHA Ambient 8 520, 665, 670, 675, LDS, BAHH HAZ 10 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

AKA Ambient 3 520, 665, 670, 675, LDS, AKH HAZ 5 HMA, HAZ, NMI, 520, 665, 670, 675, LDS, HIA Ambient 3 520, 665, 670, 675, LDS, HIH HAZ 5 HMA, HAZ, NMI, 520, 665, 670, 675, LDS, PRA Ambient 3 520, 665, 670, 675, LDS, PRH HAZ 5 HMA, HAZ, NMI, 520, 665, 670, 675, LDS, DJIA Ambient 10 520, 665, 670, 675, LDS, DJIH HAZ 12 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

NO

RT

HC

OM

Germany

Italy

Spain

Great Britain

Turkey

Sweden

Kaiserslautern, Dulmen, Ramstein, Landstul, Spangdanlem

Aviano, Sigonella, Naples

Rota

Lakenheath

Incirlik AB

Bethlehem, PA; Park Ridge, IL; Baltimore, MD

Bethlehem, PA; Park Ridge, IL; Baltimore, MD

Bethlehem, PA; Park Ridge, IL; Baltimore, MD

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

CONUS

(Not including AK &

HI)

CONUS

(Not including AK &

HI)

CONUS

(Not including AK &

HI)

CONUS

(Not including AK &

HI)

CONUS

(Not including AK &

HI)

CONUS

(Not including AK &

HI)

Ontario, CA; City of Industry, CA; Sacramento, CA;Park

Ridge, IL

Yokosuka, Yokota AB, Misawa

AB

Japan

CONUS

(Not including AK &

HI)

CONUS

(Not including AK &

HI)

Ontario, CA; City of Industry, CA; Sacramento, CA;Park

Ridge, IL Santa Rita, Yigo, Agana Guam

Not Specified

CONUS

(Not including AK &

HI)

CONUS

(Not including AK &

HI)

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Warsaw, Poznan

Oslo

Poland

Norway

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not Specified Latvia

CONUS

(Not including AK &

HI)

Ontario, CA; City of Industry, CA; Sacramento, CA;Park

Ridge, IL Port Moresby

Papa New Guinea

CONUS

(Not including AK &

HI)

Ontario, CA; City of Industry, CA; Sacramento, CA;Park

Ridge, IL Sembawang, Changi Singapore

CONUS

(Not including AK &

HI)

Ontario, CA; City of Industry, CA; Sacramento, CA;Park

Ridge, IL

Camp Carroll, Kunsan AB, Osan

Korea

CONUS

(Not including AK &

HI)

Ontario, CA; City of Industry, CA; Sacramento, CA;Park

Ridge, IL

Camp Foster, Kadena AB, Camp Kinser

Okinawa

CONUS

(Not including AK &

HI)

Ontario, CA; City of Industry, CA; Sacramento, CA;Park

Ridge, IL Not Specified Australia

CONUS

(Not including AK &

HI)

Ontario, CA; City of Industry, CA; Sacramento, CA;Park

Ridge, IL Not Specified Palau

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not Specified UAE

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not Specified Oman

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Kuwait City Kuwait

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not Specified Qatar

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not Specified Iraq

Fairbanks, Anchorage Alaska

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Amman Jordan

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Riyadh

Saudi Arabia

EU

CO

M

IN

DO

PA

CO

M

CE

NT

CO

M

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not Specified Belgium

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not Specified

Netherland s

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Bucharest Romania

Not Specified Estonia

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not Specified Lithuania

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not specified Djibouti

CONUS

(Not including AK &

HI)

Ontario, CA Honolulu Hawaii

CONUS

(Not including AK &

HI)

Ontario, CA Not specified Puerto Rico

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Muharraq Bahrain

CONUS

(Not including AK &

HI)

Ontario, CA

AF

RI

CO

M

Cargo Delivery Requirements

• The contractor shall notify the customer within 24 hours in the event a shipping delay occurs in excess of the required transit times specified above and provide daily updates until delivery is completed.

• Shipments for medical supplies that are contained on one Bill of Lading (House Airway bill) but split over several

Master Airway bills (e.g., 1 of 10), must be delivered as one unit at the same time, once all House Airway bill pieces of the shipment are in the destination country.

Delivery Attempt or Refusal.

• Attempted Delivery. The contractor shall attempt to deliver a shipment three times before contacting the shipper for disposition instructions. Each delivery attempt shall be made on the next consignee business day following the contractor’s initial delivery attempt.

• The contractor shall leave a conspicuous notice of attempted delivery at the point of delivery for each delivery attempt. For purposes of contract performance, delivery shall be considered accomplished on the date of the first delivery attempt. The cost of any further disposition, or additional deliveries requested by the shipper, is the responsibility of the shipper (DLA).

• Refusal by Consignee. If a consignee refuses to accept a delivery, the contractor shall annotate refusal on the order with date, time, and name of person who refused and contact the shipper for disposition instructions. For purposes of contract performance, delivery shall be considered accomplished on the date of the first delivery attempt.

Changes in address for delivery is the responsibility of the shipper and billed accordingly.

• When authorized by the shipper on the Commercial Bill of Lading (CBL), Electronic Commercial Forms and

Procedures (CF&P), Government Bill of Lading (GBL), or other government documents as approved by the

Contracting Officer, the shipment shall be considered delivered when the shipment is left without signature at the front door/loading dock (i.e., point of delivery approved by shipper) of the consignee’s address.

Customs. The contractor shall provide duty-free customs clearance for all shipments. In the event that a shipment is not duty free, the contractor shall process in the same manner provided for its commercial customers and shall submit a linked eBill in addition to their Government-Approved Third-Party Payment System invoice.

• Customs clearance procedures and updates can be reviewed in the Defense Transportation Regulation (DTR) Part

V, Department of Defense Customs/Border Clearance Policies and Procedures, which is available on the public web page at https://www.ustranscom.mil/dtr/dtrp5.cfm.

• Any additional customs fees or reductions arising during the contract performance period will be substantiated with the Department of State (Embassy) and/or the foreign government involved. Upon receipt of documentation the Contracting Officer will review and make a determination on a case-by-case basis whether a rate adjustment is warranted.

• The contractor shall serve as an agent and appoint sub-agents, as may be necessary, to act directly or through such re-delegation, appointment, or designation to other customs brokers, persons, or business concerns as it deems necessary for performance of customs clearance and shall provide all customs forms necessary for customs clearance.

• The contractor shall notify the shipper and consignee within 24 hours if government shipments are detained in customs.

• The contractor shall be responsible for all destination airport facility storage charges in the event of any customs clearing delays that are attributable to the contractor. In some countries, pre-clearance protocols are required to avoid excessive storage charges; other countries require storage charges while awaiting customs clearance.

• The contractor shall participate in the development and testing of DoD automated customs clearance systems by providing user feedback to the Government and by inputting manifest and other shipping data to the system(s) as necessary. Upon implementation of these systems in various destination countries, the contractor shall begin using electronic customs procedures to clear cargo as indicated in DTR Part V or interim instructions issued by

USTRANSCOM.

Cargo Acceptability and Special Cargo.

The contractor shall transport general medical merchandise, goods, wares, and products of all kinds, unless otherwise excluded by contractor's regulations provided:

• The shipper or shipper’s agent timely provides all documentation and information required for the shipment.

• Shipments are packed in a manner suitable for carriage by aircraft.

• Shipments are accompanied by the requisite shipping documents, and they are not likely to endanger aircraft, persons or property, or cause annoyance to passengers or crew.

Goods Acceptable Only Under Prescribed Conditions. The following goods are acceptable for carriage:

• Hazardous Cargo Shipments. All hazardous materials will be in air authorized packaging and meet the type and/or quantity restrictions for cargo only aircraft and packaged, prepared, marked/labeled, and certified in accordance with the International Air Transport Association (IATA) Dangerous Goods

Regulations. The contractor shall ensure that Hazardous items are properly packed prior to air movement.

If packages are not properly marked the carrier shall return the shipment to the shipper for corrections.

• Oversized Cargo. Air cargo exceeding the usable dimensions of a commercial unit load device (e.g., 125”

L x 88” W x 96” H pallet). The dimensions may vary based on the type of cargo and usually requires the use of multiple pallet positions.

• Unusual Shipments. With Contracting Officer approval, contractor may refuse cargo of extreme length, unusual shape or excessive weight for transportation unless handling arrangements have been previously made.

HAZMAT Shipments (Cargo Aircraft ONLY)

• Some types/quantities of medical materiel require Cargo

Aircraft Only

• Examples of “Cargo Aircraft Only” HAZMAT include, but are not limited to, the following United Nation (UN) numbers: UN2924, UN1230, and UN1037.

Damage or Loss.

• If loss or damage to cargo occurs during a shipment involving an international air transportation segment, Chapter III of the Convention for the Unification of Certain Rules for International Carriage by Air (referred to as the Montreal

Convention of 1999) relating to liability for the damage to, or loss of, cargo applies. The prime contractor's liability shall be limited to the lesser of the actual value of the cargo or the amount determined IAW the Montreal Convention of 1999, except when the shipper declares a higher value for carriage liability on the shipment documentation and pays a commensurate surcharge IAW Attachment 2 in which case the prime contractor's maximum liability shall be equal to the higher declared value.

• The contractor shall provide notification to the shipper of any incident (e.g., hard landing or crash) within

24 hours and shall provide a copy of the manifest to shippers within 48 hours if available.

• Claims shall be filed by the shipper within 30 days of receipt of the manifest (or ship date if no manifest is provided) unless the contractor’s commercial practice allows for a longer period for shippers to file claims, in which case the contractor’s commercial claim filing deadline will apply

Billing.

• International Shipments: The contractor shall charge the greater amount of the total actual weight of all pieces combined, or the total dimensional weight of all pieces combined, per shipment. Dimensional weight shall be calculated Length x Width x Height divided by 139, rounded to the next whole number.

• Domestic Shipments (CONUS to Alaska, Hawaii, and Puerto Rico): The contractor shall charge the greater amount of the total actual weight of all pieces combined, or the total dimensional weight of all pieces combined, per shipment. Dimensional weight shall be calculated Length x Width x Height divided by 166, rounded to the next whole number.

• If the shipper does not indicate the shipping weight, the contractor shall weigh the item and annotate the weight. If the shipment weight listed on the order is different from the actual weight (e.g., as a result of reweigh or dimensional weight, or no weight was initially identified), the contractor shall indicate on the billing documents submitted to the paying activity those shipments that have been adjusted.

• All weights and measures in the contract shall be in pounds and inches.

• Any proposed contractor accessorial charges not identified on the Schedule of Services/Supplies shall be submitted and approved by the shipper’s office prior to accepting cargo for shipment. In the event of a dispute between the shipper’s office and the contractor regarding an accessorial charge, the Contracting

Officer will review the situation and render a Contracting Officer's decision. Further, unless otherwise stated, it is presumed all accessorial service not specifically identified and priced separately on the

Schedule of Services/Supplies are included in the basic service contract price.

Invoicing/Billing/Payment - Government-Approved Third-Party Payment System (TPPS).

• The Deputy Secretary of Defense directed the implementation of TPPS system to pay for transportation services. DoD contracts and voluntary tenders require the use of TPPS, and all DoD cargo movements must be offered only to commercial carriers who utilize TPPS as their billing and payment system.

• The Government-Approved TPPS is an automated on-line payment processing and transaction tracking system that supports logistical transactions. The Government-Approved TPPS receives a transaction processing fee for every paid transaction. It consists of five primary functions: (1) electronic data transmission, (2) payment approval process, (3) electronic payment and billing, (4) communication for dispute resolution, and (5) customized data analysis.

• The contractor shall have a signed Government-Approved TPPS Trading Partner Agreement in place before moving freight. Providing a signed copy of the Trading Partner Agreement or formal notification in writing/email to the Contracting Officer shall constitute verification.

• The contractor shall coordinate with U.S. Bank, shipper, and service representative to facilitate to the maximum extent possible Government Approved TPPS implementation. The contractor shall work with each service representative and military installation to develop TPPS Trading Partner Agreements. This process shall commence once contacted by the installation and/or the service representative to begin testing for accurate Government Approved TPPS billing EDI interfaces.

• Transportation Service Providers (TSPs) are required to submit the shipments’ contract number via EDI.

In the event TSPs need assistance configuring their EDI file to include the contract number, the TSP can call the U.S. Bank customer service help desk or e-mail the customer service e-mail box and a representative will open a Service Request to assign a U.S. Bank EDI analyst for assistance. TSPs who do not transmit EDI, shall provide the contract number when entering invoices in the U.S. Bank Freight

Payment web-based user interface.

• Invoices must be sent NLT 5 business days after confirmation of shipment delivery.

Administrative

• The contractor shall provide weekly reporting in the format prescribed in Attachment 4, Weekly

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