SP4701-26-R-0004 MFT 2.0.pdf

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE 1 OF 71

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

2. CONTRACT NO. 3. AWARD/EFFECTIVE 4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE DATE

SP4 701-26-R-0004

a. NAME b. TELEPHONE NUMBER (No collect 8. OFFER DUE DATE/

7. FOR SOLICITATION ► calls) LOCAL TIME INFORMATION CALL: Irvin Farmer Ill

(445) 737-1044

9. ISSUED BY CODE SP4701 10. THIS ACQUISITON IS

!ZluNRESTRICTED OR OsET ASIDE: % FOR:

DLA Contracting Services Office Philadelphia - DCSO-P

DMALL BUSINESS □ EMERGING SMALL

700 Robbins Ave. BUSINESS

Philadelphia, PA 19111 NAICS: 481112

□ HUBZONE SMALL

BUSINESS

SIZE STANDARD: 1,500 □ SERVICE-DISABLED VETERAN- □ 8(A)

OWNED SMALL BUSINESS

11. DELIVERY FOR FOB DESTINA- 12. DISCOUNT TERMS 13b. RATING TION UNLESS BLOCK IS D 13a. THIS CONTRACT IS A

MARKED NET30-DAYS RATED ORDER UNDER 14. METHOD OF SOLICITATION

□ SEE SCHEDULE

DPAS (15 CFR 700)

□ RFQ D1FB IZIRFP

1 5. DELIVER TO CODE 16. ADMINISTERED BY CODE I

SEE BLOCK9

17a. '-uNTRAl,;TUR/ CODE I I FACILITY 18a. PAYMENT WILL BE MADE BY CODE I OFFEROR

CODE

TELEPHONE NO.

□ 17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

OFFER BELOW IS CHECKED

7 SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA WARE

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA □ARE ARE NOT ATTACHED

!ill 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _1 __ LJ 29. AWARD OF CONTRACT: REF. OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print)

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30c. DATE SIGNED 31 b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

STANDARD FORM 1449 (REV. 3/2005)

Prescribed by GSA - FAR (48 CFR) 53.212

11/20/2025 at 12:00PM EST

10/20/2025

Combined Synopsis/Solicitation

(1) Date: October 20, 2025

(2) Contracting Office Address:

DLA Contracting Services Office Philadelphia

700 Robbins Avenue, Building # 26/2, North Side

Philadelphia, PA 19111

(3) Proposed Solicitation Number: SP4701-26-R-0004

(4) Questions Due Date: October 30, 2025 at 12:00PM EST

(5) Closing Response Date: November 20, 2025 at 12:00PM EST

(6) Contact Point: Irv Farmer (Irvin.Farmer2@dla.mil; 445-737-1044)

(7) Submission: Please email proposals on or before closing response date/time to Irvin.Farmer2@dla.mil

(8) Set Aside: NA

(9) NAICS Code: 481112

(10) Performance Work Statement:

mailto:Irvin.Farmer2@dla.mil

Section 1: Performance Work Statement

WHO ARE THE AWARDEES?

Only Commercial Airlift Review Board-approved, Federal Aviation Administration-certified air carriers participating in the Civil Reserve Air Fleet (CRAF) program, as authorized by Title 10, Chapter 961, the Civil

Reserve Air Fleet and/or the Defense Production Act, 50 United States Code (USC) § 4511, and not in a suspended non-use status are eligible for IDIQ contract award. If an awardee status changes, notification must be provided to the shipping office within one business day.

SCOPE

Contractors shall provide air transportation services in support of DLA Troop Support-Medical Supply Chain requirements in accordance with this Performance Work Statement (PWS). The services required include door-to-door delivery services for worldwide, heavyweight shipments of Ambient (general medical cargo) and HAZMAT medical freight to customers located Outside of the Continental United States (OCONUS), including customers in

Hawaii and Alaska, as well as several U.S. territories. All shipments will be for medical freight weighing over 300 lbs.

DESCRIPTION OF SERVICE REQUIREMENTS

The DLA Troop Support Medical Supply Chain requires international commercial air transportation services for medical materiel. The services required will include time-definite, door-to-door pick-up and delivery, transportation, In transit Visibility (ITV), Government-Approved Third-Party Payment System participation, expedited customs processing, and clearance of less than full planeloads. The service includes movement of

Ambient (general medical cargo) and HAZMAT shipments to OCONUS customers.

Basic Service: The contractor shall provide international commercial air transportation and door-to-door services for less than full planeloads of medical material. Service is required Monday through Friday, except holidays, including those holidays specific to international countries, as applicable. Carriers shall pick up the same day, except as otherwise stated in subsequent paragraphs. Required delivery times are noted in the table under the Section titled

RDD/Transit Time Requirements.

• The contractor shall provide safe transportation, protection, accountability, and timely delivery of U.S.

Government cargo in accordance with applicable Federal Aviation Regulations and the provisions of this contract.

• The contractor shall be responsible for aircraft load planning, weight and balance, aircraft loading/off loading, secure fastening, and any required special handling. Cargo may include hazardous material (HAZMAT) Classes 1 through 9 as defined in the International Air Transportation Association (IATA) Dangerous Goods Regulation.

• At locations where the US Government has operational responsibilities and representatives to load/unload the aircraft, the US Government or its contracted agency will be responsible for loading/unloading the aircraft.

• At pickup, the shipper’s agent may load the carrier’s vehicle and at delivery, the consignee/customer may unload the carrier’s vehicle. At a minimum, the shipper’s agent or consignee must be available for pickup and delivery of the cargo.

• The contractor shall assign account numbers to all Prime Vendor shipping locations, if one does not already exist.

• Prepayment or collect charges from the consignee is not allowed.

DLA Troop Support, Medical Supply Chain (shipper)

• “Shipper” refers to the DLA Troop Support Medical Transportation office.

• “Shipping locations” refers to the various Prime Vendor (PV) distribution centers. The PVs are agents acting on the government’s behalf, preparing the shipments. They represent multiple “shipping locations.” Commonly used origins are listed later in this document.

• “Customers” refers to any number of military depots, medical treatment facilities, clinics, or hospitals around the world. There is a Major Class VIII Medical Depot located in Germany; as well as critical Class VIII depots serving European Command, Africa Command, Central Command, and Indo-Pacific Command. Commonly used destinations are listed later in this document.

• Pharmaceutical Prime Vendors: ABC Pharmacy Primary; DMS Secondary (shipper’s agents)

These prime vendors are currently the only distributors of brand pharmaceutical supplies who pick, pack, and offer these shipments to the government-supplied carrier(s). These prime vendors are subject to change with new contract awards. The examples provided below are incomplete lists. Supplies and cargo will not be limited to what is described below.

o Examples of pharmaceuticals: drugs for heart disease, cholesterol, acid reflux, asthma, mental health, diabetes, anemia, arthritis, cancer, pain, supplements, aspirins, ointments, prescription drugs, antidepressants, antacids, diuretics, vaccines, laxatives, etc.

o Examples of Pharmaceutical HAZMAT Cargo: Medical Lab Reagents.

• Medical/Surgical Prime Vendors: Cardinal Healthcare; Owens & Minor Secondary (shipper’s agents)

These prime vendors are currently the only distributors of brand-specific medical surgical supplies who pick, pack, and offer these shipments to the government-supplied carrier(s). The prime vendors are subject to change with new contract awards. The examples provided below are incomplete lists. Supplies and cargo will not be limited to what’s described below.

o Examples of Medical/Surgical supplies: tourniquet cuffs, quad-shaping drills, wound-contact dressing, ointments, face shields, cervical supports, diluting solution, ECG electrodes, forceps, kit (sexual assault), disposable face mask, circuit ventilator, kit (resuscitation), laryngoscope, refrigerated blood cooling, laboratory bottles, kit (poliovirus VAC), reagent blood, heat pack (instant), potassium iodide tablets, mouthpiece, dental (pro-root cement), needles, tongue depressors, water-jell tactical burn blanket, valve expiration, clamp fixation, stabilizing ankle support, kit (OB emergency), saliva ejector, CO2 airway adapters

(single patient use), sked-EVAC patient litter strap, cable blood pressure critical care, stiff-necked extrication, collar, crutches, gloves (black nitrile), etc.

o Examples of Medical/Surgical HAZMAT Cargo: Wound control, antiseptic, and infection control material.

Cargo Pick-up Requirements.

• The contractor shall be responsible for the door-to-door pick-up and delivery of pharmaceutical and medical/surgical supplies from DLA-designated medical prime vendor locations. Prime Vendors will notify the pickup carrier by 1400 local time, outlining the daily volume, to enable same day pickup. Awarded Carriers shall pickup same day if notified by the cut-off time. If notification cut-off time is missed, carriers have within 24 hours to pick up shipments.

o Pick-up Locations include but are not limited to:

– Bethlehem, PA

– Baltimore, MD

– Ontario, CA

– Sacramento, CA

– Richmond, VA

– Park Ridge, IL

• The contractor shall provide staged trailers at high volume sites bolded above.

• The required pick-up day is considered Day 0 for transit time delivery. requirements.

• During a contingency/surge, the contractor may be required to support two to three times the normal

Government traffic flow and at the same level of service prior to the contingency/surge. For volume information, please reference Attachment number 3, Expeditious Routing Matrix, Historical Volumes tab.

• The contractor shall provide DLA Troop Support Medical a dedicated 24-hour point of contact to include name, telephone number, fax number, and e-mail address.

• The contractor shall provide an automated system to print airway bills or provide each Prime Vendor shipping location with pre-printed airway bills for each customer.

• In accordance with the contractor’s commercial procedures, the contractor shall provide to the government, at no additional cost, a shipping system for qualified users under this contract to prepare labels and preprinted airway bills when requested by the shipper. The shipping system shall be capable of printing shipping labels with a TCN bar-coded format and in clear text.

Supply Chain Security/Handling

• The contractor shall follow their commercial security and customs procedures to safeguard cargo against theft, loss, tampering, or damage.

• The contractor shall not place any medical supplies in direct sunlight.

In transit Visibility/Tracking

• The contractor shall provide, via their website, near real-time ITV for all shipments from the date and time of pickup to the date and time of delivery.

• Near real-time ITV means that updates shall be provided within 4 hours of any event, and the contractor shall update ITV shipment status information each day at least the same number of times as required for commercial customers, and upon request by the Government.

• The contractor shall continue to provide ITV information when shipments are transported by their subcontractors or partners. In addition, electronic feedback upon receipt shall be visible to the shipper and customers.

• ITV information shall include as a minimum: Government-furnished Transportation Control Number (TCN) if provided, shipper’s reference number, contractor’s unique identifying Commercial Bill of Lading (CBL) number, dates and times for shipment origin departure, trans-shipment points, destination arrival, proof of delivery with consignee’s name (if applicable), and delay codes (if applicable). When shipments are delivered without obtaining a signature, the ITV system shall record the exact location where the shipment was left.

• The contractor shall provide consignee pre-alert notification at least 24 hours in advance of delivery. If delays in transit occur, a revised pre-alert notice will be sent at least 24 hours in advance of delivery to the consignee (or as soon as delay is known if less than 24 hours). The pre-alert is intended to assure access to dock space and availability of government personnel and material handling equipment. The pre-alert should provide, at a minimum, the following information: TCN, number of pallets, weight of pallets and pieces to be delivered, date and time to be delivered, and identification of any pallet(s) containing perishable items, medical priority shipments, or other cargo requiring special handling.

• The contractor shall notify the consignee of misrouted shipments.

• The contractor shall notify the shipper and consignee within 24 hours if government shipments are detained in customs.

IDE/GTN (Integrated Development Environment/Global Transportation Network) Global Convergence

(IGC) (formerly Global Transportation Network (GTN)) Interface.

• The contractor shall provide interface with the DoD’s IGC as required. The contractor shall provide this information without restriction.

• Development and execution of Electronic Data Interchange (EDI) transaction sets within the scope of the contract shall be agreed upon by the IGC Program Office, detailed and documented in the standard Military Surface

Deployment and Distribution Command (SDDC) Trading Partner Agreement (TPA) prior to contract performance. All questions regarding TPA must be addressed to usarmy.scott.sddc.mbx.g6-edi-support@army.mil.

• The contractor shall be capable of providing an accurate data feed to IGC prior to starting performance.

• The contractor shall transmit a 214A shipment status EDI to DLA and IGC including:.

Pick-Up

Departure

Arrival

Customs Clearance

Delivery

Contingency/Redirection/Surges.

• In the event of a contingency/state of war (declared or not), where the shipments are undeliverable to a location/country, the contractor shall contact the shipping office for possible redirection of shipments. The shipping office will coordinate with the appropriate government offices, agencies, and contractors to ensure proper receipt and ultimate delivery of redirected shipment to the consignees. If any such redirection causes an increase or decrease in the cost of performance, the contractor shall notify the Contracting Officer in writing as soon as practicable. During a contingency/surge, the contractor may be required to support two to three times or more of the normal Government traffic flow and at the same level of service prior to the contingency/surge. For volume information, please reference Attachment number 3, Expeditious Routing Matrix, Historical Volumes tab.

Reduction/Cancellation of Service.

• The government reserves the right to reduce and/or cancel service over specific lanes due to withdrawal of forces or other mission necessity.

• The government reserves the right to cancel service over non-performance issues at any time.

RDD/Transit Time Requirements

• Transit time requirements are established by origin/destination pairing and type of cargo.

• Transit time requirements are established to meet the expectations of our medical customers as indicated in the tables below.

• The RDD is for delivery to any location in the destination country.

• The commonly used destinations are for example purposes only.

Dest.

Theater From Commonly Used Origins Commonly Used Destinations

Dest.

Country CLIN TYPE

Transit (Days) ACCESSORIAL USAGE

DEUA Ambient 3 520, 665, 670, 675, LDS, DEUH HAZ 6 HMA, HAZ, HMI, 520, 665, 670, 675, LDS, ITAA Ambient 5 520, 665, 670, 675, LDS, ITAH HAZ 6 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

ESPA Ambient 5 520, 665, 670, 675, LDS, ESPH HAZ 7 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

GBRA Ambient 4 520, 665, 670, 675, LDS, GBRH HAZ 6 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

TURA Ambient 8 520, 665, 670, 675, LDS, TURH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

SWEA Ambient 7 520, 665, 670, 675, LDS, SWEH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

BELA Ambient 7 520, 665, 670, 675, LDS, BELH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

NETA Ambient 7 520, 665, 670, 675, LDS, NETH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

ROMA Ambient 9 520, 665, 670, 675, LDS, ROMH HAZ 11 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

LATA Ambient 9 520, 665, 670, 675, LDS, LATH HAZ 11 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

POLA Ambient 9 520, 665, 670, 675, LDS, POLH HAZ 11 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

NORA Ambient 7 520, 665, 670, 675, LDS, NORH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

LITA Ambient 9 520, 665, 670, 675, LDS, LITH HAZ 11 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

ESTA Ambient 9 520, 665, 670, 675, LDS, ESTH HAZ 11 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

G UMA Ambient 5 520, 665, 670, 675, LDS, GUMH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

JAPA Ambient 4 520, 665, 670, 675, LDS, JAPH HAZ 5 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

KORA Ambient 5 520, 665, 670, 675, LDS, KORH HAZ 7 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

OKAA Ambient 5 520, 665, 670, 675, LDS, OKAH HAZ 7 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

G UMA Ambient 9 520, 665, 670, 675, LDS, GUMH HAZ 12 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

PNGA Ambient 12 520, 665, 670, 675, LDS, PNGH HAZ 14 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

PALA Ambient 12 520, 665, 670, 675, LDS, PALH HAZ 14 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

SNGA Ambient 12 520, 665, 670, 675, LDS, SNGH HAZ 14 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

UAEA Ambient 8 520, 665, 670, 675, LDS, UAEH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

QATA Ambient 5 520, 665, 670, 675, LDS, QATH HAZ 5 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

IRQA Ambient 8 520, 665, 670, 675, LDS, IRQH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

OMNA Ambient 8 520, 665, 670, 675, LDS, OMNH HAZ 9 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

KUWA Ambient 8 520, 665, 670, 675, LDS, KUWH HAZ 10 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

JORA Ambient 8 520, 665, 670, 675, LDS, JORH HAZ 10 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

SAUA Ambient 8 520, 665, 670, 675, LDS, SAUH HAZ 10 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

BAHA Ambient 8 520, 665, 670, 675, LDS, BAHH HAZ 10 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

AKA Ambient 3 520, 665, 670, 675, LDS, AKH HAZ 5 HMA, HAZ, NMI, 520, 665, 670, 675, LDS, HIA Ambient 3 520, 665, 670, 675, LDS, HIH HAZ 5 HMA, HAZ, NMI, 520, 665, 670, 675, LDS, PRA Ambient 3 520, 665, 670, 675, LDS, PRH HAZ 5 HMA, HAZ, NMI, 520, 665, 670, 675, LDS, DJIA Ambient 10 520, 665, 670, 675, LDS, DJIH HAZ 12 HMA, HAZ, HMI, 520, 665, 670, 675, LDS

NO

RT

HC

OM

Germany

Italy

Spain

Great Britain

Turkey

Sweden

Kaiserslautern, Dulmen, Ramstein, Landstul, Spangdanlem

Aviano, Sigonella, Naples

Rota

Lakenheath

Incirlik AB

Bethlehem, PA; Park Ridge, IL; Baltimore, MD

Bethlehem, PA; Park Ridge, IL; Baltimore, MD

Bethlehem, PA; Park Ridge, IL; Baltimore, MD

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

CONUS

(Not including AK &

HI)

CONUS

(Not including AK &

HI)

CONUS

(Not including AK &

HI)

CONUS

(Not including AK &

HI)

CONUS

(Not including AK &

HI)

CONUS

(Not including AK &

HI)

Ontario, CA; City of Industry, CA; Sacramento, CA;Park

Ridge, IL

Yokosuka, Yokota AB, Misawa

AB

Japan

CONUS

(Not including AK &

HI)

CONUS

(Not including AK &

HI)

Ontario, CA; City of Industry, CA; Sacramento, CA;Park

Ridge, IL Santa Rita, Yigo, Agana Guam

Not Specified

CONUS

(Not including AK &

HI)

CONUS

(Not including AK &

HI)

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Warsaw, Poznan

Oslo

Poland

Norway

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not Specified Latvia

CONUS

(Not including AK &

HI)

Ontario, CA; City of Industry, CA; Sacramento, CA;Park

Ridge, IL Port Moresby

Papa New Guinea

CONUS

(Not including AK &

HI)

Ontario, CA; City of Industry, CA; Sacramento, CA;Park

Ridge, IL Sembawang, Changi Singapore

CONUS

(Not including AK &

HI)

Ontario, CA; City of Industry, CA; Sacramento, CA;Park

Ridge, IL

Camp Carroll, Kunsan AB, Osan

Korea

CONUS

(Not including AK &

HI)

Ontario, CA; City of Industry, CA; Sacramento, CA;Park

Ridge, IL

Camp Foster, Kadena AB, Camp Kinser

Okinawa

CONUS

(Not including AK &

HI)

Ontario, CA; City of Industry, CA; Sacramento, CA;Park

Ridge, IL Not Specified Australia

CONUS

(Not including AK &

HI)

Ontario, CA; City of Industry, CA; Sacramento, CA;Park

Ridge, IL Not Specified Palau

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not Specified UAE

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not Specified Oman

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Kuwait City Kuwait

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not Specified Qatar

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not Specified Iraq

Fairbanks, Anchorage Alaska

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Amman Jordan

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Riyadh

Saudi Arabia

EU

CO

M

IN

DO

PA

CO

M

CE

NT

CO

M

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not Specified Belgium

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not Specified

Netherland s

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Bucharest Romania

Not Specified Estonia

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not Specified Lithuania

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Not specified Djibouti

CONUS

(Not including AK &

HI)

Ontario, CA Honolulu Hawaii

CONUS

(Not including AK &

HI)

Ontario, CA Not specified Puerto Rico

CONUS

(Not including AK &

HI)

Bethlehem, PA; Park Ridge, IL; Baltimore, MD; hanover, MD

Muharraq Bahrain

CONUS

(Not including AK &

HI)

Ontario, CA

AF

RI

CO

M

Cargo Delivery Requirements

• The contractor shall notify the customer within 24 hours in the event a shipping delay occurs in excess of the required transit times specified above and provide daily updates until delivery is completed.

• Shipments for medical supplies that are contained on one Bill of Lading (House Airway bill) but split over several

Master Airway bills (e.g., 1 of 10), must be delivered as one unit at the same time, once all House Airway bill pieces of the shipment are in the destination country.

Delivery Attempt or Refusal.

• Attempted Delivery. The contractor shall attempt to deliver a shipment three times before contacting the shipper for disposition instructions. Each delivery attempt shall be made on the next consignee business day following the contractor’s initial delivery attempt.

• The contractor shall leave a conspicuous notice of attempted delivery at the point of delivery for each delivery attempt. For purposes of contract performance, delivery shall be considered accomplished on the date of the first delivery attempt. The cost of any further disposition, or additional deliveries requested by the shipper, is the responsibility of the shipper (DLA).

• Refusal by Consignee. If a consignee refuses to accept a delivery, the contractor shall annotate refusal on the order with date, time, and name of person who refused and contact the shipper for disposition instructions. For purposes of contract performance, delivery shall be considered accomplished on the date of the first delivery attempt.

Changes in address for delivery is the responsibility of the shipper and billed accordingly.

• When authorized by the shipper on the Commercial Bill of Lading (CBL), Electronic Commercial Forms and

Procedures (CF&P), Government Bill of Lading (GBL), or other government documents as approved by the

Contracting Officer, the shipment shall be considered delivered when the shipment is left without signature at the front door/loading dock (i.e., point of delivery approved by shipper) of the consignee’s address.

Customs. The contractor shall provide duty-free customs clearance for all shipments. In the event that a shipment is not duty free, the contractor shall process in the same manner provided for its commercial customers and shall submit a linked eBill in addition to their Government-Approved Third-Party Payment System invoice.

• Customs clearance procedures and updates can be reviewed in the Defense Transportation Regulation (DTR) Part

V, Department of Defense Customs/Border Clearance Policies and Procedures, which is available on the public web page at https://www.ustranscom.mil/dtr/dtrp5.cfm.

• Any additional customs fees or reductions arising during the contract performance period will be substantiated with the Department of State (Embassy) and/or the foreign government involved. Upon receipt of documentation the Contracting Officer will review and make a determination on a case-by-case basis whether a rate adjustment is warranted.

• The contractor shall serve as an agent and appoint sub-agents, as may be necessary, to act directly or through such re-delegation, appointment, or designation to other customs brokers, persons, or business concerns as it deems necessary for performance of customs clearance and shall provide all customs forms necessary for customs clearance.

• The contractor shall notify the shipper and consignee within 24 hours if government shipments are detained in customs.

• The contractor shall be responsible for all destination airport facility storage charges in the event of any customs clearing delays that are attributable to the contractor. In some countries, pre-clearance protocols are required to avoid excessive storage charges; other countries require storage charges while awaiting customs clearance.

• The contractor shall participate in the development and testing of DoD automated customs clearance systems by providing user feedback to the Government and by inputting manifest and other shipping data to the system(s) as necessary. Upon implementation of these systems in various destination countries, the contractor shall begin using electronic customs procedures to clear cargo as indicated in DTR Part V or interim instructions issued by

USTRANSCOM.

Cargo Acceptability and Special Cargo.

The contractor shall transport general medical merchandise, goods, wares, and products of all kinds, unless otherwise excluded by contractor's regulations provided:

• The shipper or shipper’s agent timely provides all documentation and information required for the shipment.

• Shipments are packed in a manner suitable for carriage by aircraft.

• Shipments are accompanied by the requisite shipping documents, and they are not likely to endanger aircraft, persons or property, or cause annoyance to passengers or crew.

Goods Acceptable Only Under Prescribed Conditions. The following goods are acceptable for carriage:

• Hazardous Cargo Shipments. All hazardous materials will be in air authorized packaging and meet the type and/or quantity restrictions for cargo only aircraft and packaged, prepared, marked/labeled, and certified in accordance with the International Air Transport Association (IATA) Dangerous Goods

Regulations. The contractor shall ensure that Hazardous items are properly packed prior to air movement.

If packages are not properly marked the carrier shall return the shipment to the shipper for corrections.

• Oversized Cargo. Air cargo exceeding the usable dimensions of a commercial unit load device (e.g., 125”

L x 88” W x 96” H pallet). The dimensions may vary based on the type of cargo and usually requires the use of multiple pallet positions.

• Unusual Shipments. With Contracting Officer approval, contractor may refuse cargo of extreme length, unusual shape or excessive weight for transportation unless handling arrangements have been previously made.

HAZMAT Shipments (Cargo Aircraft ONLY)

• Some types/quantities of medical materiel require Cargo

Aircraft Only

• Examples of “Cargo Aircraft Only” HAZMAT include, but are not limited to, the following United Nation (UN) numbers: UN2924, UN1230, and UN1037.

Damage or Loss.

• If loss or damage to cargo occurs during a shipment involving an international air transportation segment, Chapter III of the Convention for the Unification of Certain Rules for International Carriage by Air (referred to as the Montreal

Convention of 1999) relating to liability for the damage to, or loss of, cargo applies. The prime contractor's liability shall be limited to the lesser of the actual value of the cargo or the amount determined IAW the Montreal Convention of 1999, except when the shipper declares a higher value for carriage liability on the shipment documentation and pays a commensurate surcharge IAW Attachment 2 in which case the prime contractor's maximum liability shall be equal to the higher declared value.

• The contractor shall provide notification to the shipper of any incident (e.g., hard landing or crash) within

24 hours and shall provide a copy of the manifest to shippers within 48 hours if available.

• Claims shall be filed by the shipper within 30 days of receipt of the manifest (or ship date if no manifest is provided) unless the contractor’s commercial practice allows for a longer period for shippers to file claims, in which case the contractor’s commercial claim filing deadline will apply

Billing.

• International Shipments: The contractor shall charge the greater amount of the total actual weight of all pieces combined, or the total dimensional weight of all pieces combined, per shipment. Dimensional weight shall be calculated Length x Width x Height divided by 139, rounded to the next whole number.

• Domestic Shipments (CONUS to Alaska, Hawaii, and Puerto Rico): The contractor shall charge the greater amount of the total actual weight of all pieces combined, or the total dimensional weight of all pieces combined, per shipment. Dimensional weight shall be calculated Length x Width x Height divided by 166, rounded to the next whole number.

• If the shipper does not indicate the shipping weight, the contractor shall weigh the item and annotate the weight. If the shipment weight listed on the order is different from the actual weight (e.g., as a result of reweigh or dimensional weight, or no weight was initially identified), the contractor shall indicate on the billing documents submitted to the paying activity those shipments that have been adjusted.

• All weights and measures in the contract shall be in pounds and inches.

• Any proposed contractor accessorial charges not identified on the Schedule of Services/Supplies shall be submitted and approved by the shipper’s office prior to accepting cargo for shipment. In the event of a dispute between the shipper’s office and the contractor regarding an accessorial charge, the Contracting

Officer will review the situation and render a Contracting Officer's decision. Further, unless otherwise stated, it is presumed all accessorial service not specifically identified and priced separately on the

Schedule of Services/Supplies are included in the basic service contract price.

Invoicing/Billing/Payment - Government-Approved Third-Party Payment System (TPPS).

• The Deputy Secretary of Defense directed the implementation of TPPS system to pay for transportation services. DoD contracts and voluntary tenders require the use of TPPS, and all DoD cargo movements must be offered only to commercial carriers who utilize TPPS as their billing and payment system.

• The Government-Approved TPPS is an automated on-line payment processing and transaction tracking system that supports logistical transactions. The Government-Approved TPPS receives a transaction processing fee for every paid transaction. It consists of five primary functions: (1) electronic data transmission, (2) payment approval process, (3) electronic payment and billing, (4) communication for dispute resolution, and (5) customized data analysis.

• The contractor shall have a signed Government-Approved TPPS Trading Partner Agreement in place before moving freight. Providing a signed copy of the Trading Partner Agreement or formal notification in writing/email to the Contracting Officer shall constitute verification.

• The contractor shall coordinate with U.S. Bank, shipper, and service representative to facilitate to the maximum extent possible Government Approved TPPS implementation. The contractor shall work with each service representative and military installation to develop TPPS Trading Partner Agreements. This process shall commence once contacted by the installation and/or the service representative to begin testing for accurate Government Approved TPPS billing EDI interfaces.

• Transportation Service Providers (TSPs) are required to submit the shipments’ contract number via EDI.

In the event TSPs need assistance configuring their EDI file to include the contract number, the TSP can call the U.S. Bank customer service help desk or e-mail the customer service e-mail box and a representative will open a Service Request to assign a U.S. Bank EDI analyst for assistance. TSPs who do not transmit EDI, shall provide the contract number when entering invoices in the U.S. Bank Freight

Payment web-based user interface.

• Invoices must be sent NLT 5 business days after confirmation of shipment delivery.

Administrative

• The contractor shall provide weekly reporting in the format prescribed in Attachment 4, Weekly

Shipment detail report, to enable DLA Troop Support to proactively follow up on shipments which are potentially delayed.

• The carrier will maintain a cumulative report for each contract year and provide as required.

• The contractor shall develop a relationship with the Medical PVs and customers and will be expected to attend meetings with both parties. The purpose of the meetings will be to discuss delivery timeframes, contract performance, and address contractor/customer concerns.

Carrier Selection Criteria

• DLA Troop Support Medical requires unencumbered carrier evaluations to include the consideration of carrier routings with the goal of maximum efficiency and reliability and minimal delays.

• DLA Troop Support evaluation criteria should include but not be limited to the following:

o Routing – carriers should submit their planned routings. Minimized routing reduces trucking and number of touches o Past Performance o Price

Period of Performance

The Period of Performance (POP) shall be for a period of twelve (12) months with an anticipated start date of 1

February 2026 through 31 January 2027. There will be four 12-month option periods.

Point of Contact

Contracting Officer Representative (COR):

Quality Assurance Surveillance Plan (QASP)

The contractor shall submit Attachment 4 - Weekly Shipment Detail Report in a timely and accurate manner to the

Contracting Officer Representative (COR) on a weekly basis. This report will be used to surveil the On-Time

Percent (OTP) and Quality (lack of loss or damage) of the carriers’ shipment performance.

Overall Performance Ratings

Satisfactory – Performance meets or exceeds contractual requirements. The contractual performance reflects some minor problem(s) for which corrective actions taken by the contractor appear or were satisfactory. The COR recommends and the Contracting

Officer will make a determination to pay the contractor 100% of the invoice amount.

Unsatisfactory – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Payment will be withheld pending resolution of cure notice(s). Termination for default or cause may result.

On-Time Percent (OTP)

Using the Weekly Shipment Detail Report, Contractor Performance in regard to timeliness will be considered on two bases: a lane specific OTP and an average overall OTP.

In order to keep a lane-specific or overall Satisfactory rating, carriers must maintain an OTP of 95% or greater. Any

4-week trajectory below 95% OTP may put the carrier in jeopardy, as described below.

LANE SPECIFIC OTP

• Carriers shall maintain a minimum 95% OTP rating on each awarded lane, with a target of delivering 100% of the shipments on time.

• If a carrier’s single lane average OTP falls between 75%-94%, the Contracting Officer will issue an

Underperformance Letter and request a corrective action report detailing how the carrier will regain a 100%

OTP.

• If a carrier's single lane average OTP (an average over the 4 most recent weekly reports) falls below 75%, the carrier may be declared unsatisfactory on that lane, along with all cures noted in the unsatisfactory category.

AVERAGE OVERALL OTP

• Carriers shall maintain a minimum 95% average overall OTP across all awarded lanes, with a target of delivering 100% of the shipments on time.

• If a carrier’s average OTP falls between 80%-94%, the Contracting Officer will issue an Underperformance

Letter and request a corrective action report detailing how the carrier will regain a 100% OTP.

• If a carrier's average OTP across all of their awarded lanes (an average over the 4 most recent weekly reports) falls below 80%, the carrier may be declared unsatisfactory for inclusion on the contract, along with all cures noted in the unsatisfactory category.

Timeliness

Satisfactory Meets or exceeds contractual requirements in terms of timeliness of delivery. The timeliness of contractual performance reflects some minor problem(s) for which corrective actions taken by the contractor appear or were satisfactory.

Unsatisfactory Does not meet most contractual requirements in terms of timeliness of delivery and recovery is not likely in a timely manner. The timeliness of contractual performance contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Quality (lack of loss or damage)

Quality

Satisfactory Meets or exceeds contractual requirements in terms of quality of work performed. The quality of contractual performance reflects some minor problem(s) for which corrective actions taken by the contractor appear or were satisfactory.

Unsatisfactory Does not meet most contractual requirements in terms of quality and recovery is not likely in a timely manner. The quality of contractual performance contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Disincentives are applied for ratings of “Unsatisfactory” as follows:

Satisfactory = 100% payment

Unsatisfactory = Payment will be withheld pending resolution of cure notice(s). Termination for default or cause may result.

Section 2: Instructions to Contractors and Evaluation of Offers

3.1 OFFER SUBMISSION INSTRUCTIONS

Contractors shall submit their proposal documents electronically by email to the following email addresses:

Irvin.Farmer2@dla.mil

Email responses shall have the subject line "RFQ: SP4701-26-R-0004 [Company Name]"

Proposals shall be submitted on or before November 20, 2025 at 12:00PM Eastern Time. All email submissions shall be less than 10 MB. If needed, you may submit multiple emails if the total file size exceeds 10 MB. Offerors are encouraged to confirm Government receipt of their proposal documents.

Late proposals will be handled in accordance with the requirement of FAR 15.208

3.2 SUBMISSION OF QUESTIONS

Should contractors have any questions with respect to this RFP, they should submit them, via email, to the contracting officer AND contract specialist Irvin Farmer III at Irvin.Farmer2@dla.mil. Any technical questions, requests for clarification or requests for data in connection with this RFP must be submitted in writing on or before

October 30, 2025_at 12:00PM Eastern Time to allow DLA adequate time to provide answers to the questions submitted and to prevent any delays in the closing date of the RFP. Contractors are strongly urged to follow-up the submission of any questions with a phone call to the Contracting Officer to ensure that questions have been received.

3.3 CONTRACT TYPE

The Government anticipates awarding multiple, multiple-award firm-fixed-price IDIQ MFT contracts to CARB-approved, FAA-certified air carriers participating in the CRAF program.

3.4 AWARD WITHOUT DISCUSSION

The Government intends to make an award based on initial offers; however, the Government reserves the right to conduct discussions, if necessary. The contractor is encouraged to submit its “best proposal” in response to this solicitation.

3.5 NO AWARD

The Government reserves the right not to issue an award as a result of this RFP if such award is determined contrary to the best interest of the Government.

3.6 PROPOSAL PREPARATION COSTS

mailto:Irvin%20Farmer%20III%20at%20Irvin.Farmer2@dla.mil

The Government shall not be responsible or liable for any costs incurred by any parties in the preparation and submission of any proposals submitted in response to this RFP.

3.7 SECTION 508 COMPLIANCE REQUIREMENTS

In accordance with L29 Section 508 Requirements OCT 2021, offerors shall comply with the Section 508 accessibility requirements. By submission of a proposal, the offeror affirms that its Electronic Information

Technology (EIT) supplies and services are accessible as outlined in the law, the standard, and FAR Subpart 39.2.

Offerors shall complete Attachment Z - Voluntary Product Accessible Template (VPAT) Version 2.3 document in the solicitation. If applicable, offerors shall indicate where their Section 508 EIT compliance information is available for review (e.g., offeror’s website or other location the contracting officer can access). The contracting officer may require a demonstration of Section 508 compliance prior to award.

3.8 ON RAMP

Consistent with FAR 16.504(c)(1)(ii)(A), the Contracting Officer has determined that it is in the Government’s best interest that at all times during the terms of the basic contracts, there remain an adequate number of MFT IDIQ contract holders capable of satisfying all DLA Troop Support-Medical air transportation requirements.

All U.S. flag air carriers have the opportunity to join the CRAF program at any time. Recognizing this, DLA reserves the right to periodically review the total number of MFT IDIQ contract holders participating in the MFT

Ordering Process and determine whether it would be in the Government’s best interest to initiate an open season to solicit proposals from new or additional CRAF carriers for the purpose of awarding IDIQ contracts to successful offerors and including additional CRAF carriers in the existing MFT multiple-award IDIQ contracts.

Open Season Procedures

If DLA determines that it would be in the Government’s best interest to open a new solicitation to solicit proposals from new or additional CRAF carriers, the Contracting Officer may do so at any time provided that:

(a) The solicitation is issued under then-applicable federal procurement law;

(b) The solicitation identifies the total approximate number of new awards that the Contracting Officer intends to make. The Contracting Officer may decide to award more or fewer MFT IDIQ Contracts than the number anticipated in the solicitation depending upon the overall quality of the offers received;

(c) Any Contractor that meets the eligibility requirements set forth in the new solicitation submits a proposal in response to the solicitation;

(d) The award decision under any solicitation is based upon substantially the same evaluation factors/sub-factors as the original solicitation;

(e) The terms and conditions of any resulting awards from a new solicitation are materially identical to the existing version of the Basic Contract;

(f) The term for any such new awards from a solicitation is co-terminus with the existing term for all other

MFT IDIQ contract holders, including option periods (if applicable);

(g) The award of any new MFT IDIQ Contract(s) does not increase the overall ceiling of the existing MFT

IDIQ Contracts.

3.9 EVALUATION OF OFFERS

BASIS FOR AWARD

This requirement will be solicited on SAM.gov as unrestricted and is open to all eligible contractors. To be eligible for award, offerors must be CARB-approved, FAA-certified air carriers participating in the CRAF program who are not in a suspended non-use status.

DCSO-P intends to award multiple, multiple-award firm-fixed-price IDIQ MFT contracts. Each multiple-award

IDIQ contract will serve a distinct theater (EUCOM, PACOM, CENTCOM, NORTHCOM, or AFRICOM) and/or distinct origin destination lane(s) in one or multiple theaters and may include multiple, individual transportation lanes and accessorials. This will provide Government shippers competition, flexibility of choice, and service coverage. Awards will be made utilizing a best value trade-off approach with evaluation of price and non-price factors. The Non-Price Factors that will be evaluated are Business Proposal, Technical Proposal, and Past

Performance. Business Proposals will be evaluated on an Acceptable/Unacceptable basis and all Business Proposal subfactors are of equal importance. If an offeror receives an unacceptable rating for Business Proposal, the offeror will be removed from consideration for award and the offer not be evaluated any further. Technical Proposal is significantly more important than Past Performance. All Technical Proposal subfactors are of equal importance. Past

Performance is considered more important than Price. All evaluation factors other than price, when combined, are significantly more important than Price. Price Proposals will be evaluated for fair and reasonableness but will not be rated. Contracts will be awarded to responsible offerors whose proposals do not take exception to the solicitation requirements, whose proposed prices have been determined fair and reasonable, and whose proposals represent the best value to the Government.

The Government will utilize FAR Part 15 and the provisions contained within this RFP to evaluate offers and determine the best value at the IDIQ level. With submission of its proposal, the offeror accedes to the terms and conditions included in this solicitation and agrees to comply with the requirements of law and regulation to perform all requirements included in the PWS. Failure to meet a solicitation requirement may result in a proposal being determined unacceptable and therefore will result in the offeror being eliminated from further consideration.

Instructions to Offerors:

The offer must include all data and information required by and in accordance with these submission instructions.

The offer shall be prepared and submitted in form and content in accordance with the instructions. Offerors are on notice that a failure to submit all the required documentation in exactly the manner (timeliness and format) specified in the Solicitation may constitute a basis for the Government to reject an offer as non-compliant and therefore, unawardable, at the sole discretion of the Contracting Officer. Additionally, offerors must respond to all specified requirements of the solicitation with no additions or deletions. Non-conformance with the Solicitation requirements may render the offer non-responsive and the Offeror may be ineligible for award, at the sole discretion of the contracting officer.

The Offeror must submit the following documentation:

Attachment 1 – Authorized Negotiator Letter

Attachment 2 – Point of Contact Listing

Attachment 3 – Expeditious Routing Matrix

Attachment 4 – Weekly Shipment Detail Report

Attachment 5 – Pricing Structure Template

Attachment 6 – Escalation Rate Template

Attachment 7 – Past Performance Template

Signed and completed SF 1449 (with all fill-able clauses completed) and SF 30 (if issued)

Business Proposal:

Statement of CRAF Status Acknowledgement

Documentation of CRAF Program Commitment

Offeror’s street address, CAGE code, Unique Entity Identifier (UEI), and Standard Carrier Alpha Code (SCAC)

Offeror’s current and valid Department of Transportation Hazardous Material Certificate

Technical Approach: Technical Approach offers shall be in Times New Roman size 12 font.

Volume I: Business Proposal

• Subfactor 1: Completion of Attachment number 1, Authorized Negotiator Letter. Letter signed by the offeror

(a CRAF representative) identifying the individuals authorized to negotiate with the Government and obligate their company contractually. The letter shall also include the name, phone, and email of the Program

Manager for this program that is an employee of the prime contractor. This person will serve as the primary point of contact for the government for all matters related to the IDIQ contract.

• Subfactor 2: Completion of Attachment number 2, Point of Contact (POC) Listing. The offeror will provide a POC listing of all individuals who will work under this IDIQ contract administratively and their responsibilities. The listing shall include the name, phone, email, and position of each individual.

• Subfactor 3: Statement acknowledging the requirements to maintain CRAF status for the duration of the contract. Provide a copy or supporting documentation of the offeror’s CRAF program commitment contract.

• Subfactor 4: Provide offeror’s street address, CAGE code, Unique Entity Identifier (UEI), and Standard

Carrier Alpha Code (SCAC).