Attachment 5 - Custodial Quality Assurance Monitoring .docx

DOCX document 18 KB Posted

Attached to
Kuwait Excess Property Management including MHE Maintenance and Custodial Services
Solicitation number
SP451021R0001
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ATTACHMENT 5

QUALITY ASSURANCE MONITORING FORM

SURVEY PERIOD: ___________________

SURVEILLANCE METHOD (Check): _____ Reports _____ 100% Inspection _____ Periodic Inspection _____

Customer Input/Feedback

LEVEL OF SURVEILLANCE SELECTED (Check):

_____ Monthly _____ Quarterly _____ as needed

ANALYSIS OF RESULTS: OBSERVED SERVICE PROVIDER PERFORMANCE MEASUREMENT

RATE = ______% SERVICE PROVIDER’S PERFORMANCE (Check): ____ Meets Standards

____ Does Not Meet Standards

NARRATIVE OF PERFORMANCE DURING SURVEY PERIOD:

PREPARED BY: ___________________________________ DATE: _____________________

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