Attachment_F_-_SOW_DES-SP_Fire_Systems_Maint.docx

Defense Logistics Agency

DEFENSE DISTRIBUTION CENTER, SUSQUEHANNA

INSTALLATION MANAGEMENT DIVISION

3rd Street & “S” Avenue, Building 750 New Cumberland, Pa 17070-5002

STATEMENT OF WORK/SPECIFICATIONS

INSPECTION, MAINTENANCE, AND REPAIR SERVICES

FOR FIRE PROTECTION SYSTEMS

AT

DEFENSE DISTRIBUTION CENTER, SUSQUEHANNA

NEW CUMBERLAND, PA

TABLE OF CONTENTS

Section Number

Title Page Number

List of Exhibits

Inspection, Maintenance, and Repair Services for Fire Protection Systems Page 14 of 36

1.0 SCOPE OF WORK

The purpose for this contract is to maintain Fire Protection Systems located throughout the Defense Distribution Center, Susquehanna site in a state of readiness such that if called on in the event of a fire, there is a high level of confidence that these systems will perform their intended function. Fire Protection Systems as used throughout this document refers to either mechanical or electrical systems utilized for the suppression of fires and the notification of fires to building occupants and firefighting personnel.

The basis of all work defined herein is taken from the National Fire Protection Association’s (NFPA), Chapter 25 entitled Inspection, Testing, and Maintenance of Water Based Fire Protection Systems; NFPA 72, National Fire Alarm and Signal Code; and UFC-3-601-02 entitled Operation and Maintenance: Inspection, Testing, and Maintenance of Fire Protection Systems. The Scope of Work shall include two types of service as follows:

1.1 Preventive Maintenance (PM) of fire protection systems includes the periodic inspection and testing to assure operability and reliability of active components in the event these components are called into service. PM is scheduled maintenance and occurs during normal business hours.

1.2 Remedial Maintenance (RM) is unscheduled work that needs to be performed to bring the system back to full performance. This work may be required at any time of day and would typically be in response to a failed or failing component within a fire suppression or fire alarm system.

The Building / Fire Suppression Systems Inventory List (Exhibit 1) is provided to identify each building located on this installation containing sprinklers or other fire suppression systems that will be serviced by this contract. The Building / Fire Alarm Systems Inventory List (Exhibit 2) is provided to identify all buildings that contain fire alarm systems that will be serviced by this contract.

Fire Suppression Systems Maintenance Task Tables (Exhibit 3) are provided to define the preventive maintenance requirements (inspection and testing) and frequency of testing for each fire suppression system identified in Exhibit 1. Fire Alarm Systems Maintenance Task Tables (Exhibit 4) are provided to define the preventive maintenance requirements (inspection and testing) and frequency of testing for each fire alarm system identified in Exhibit 2. The System Inventory Lists and the Maintenance Task Tables described above are subject to change by the Government when component or system addition(s), modifications, and/or deletion(s) are required due to the removal or addition of sprinkler and/or alarm systems resulting from demolition, refurbishment, repurposing of existing buildings, or construction of new buildings.

This is a non-personal services contract to provide Fire Protection Systems Maintenance at the Defense Distribution Center, Susquehanna. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Government and the Contractor understand that the services to be provided under this contract by the Contractor are non-personal services and that no employer-employee relationship exists between the Government and the Contractor. The Government may provide technical direction which will assist the Contractor in accomplishing the Statement of Work (SOW); however, the Government will not control the methods used by the Contractor to perform the service requirements set forth in the SOW.

2.0 TECHNICAL DEFINITIONS

As used throughout this contract, the following terms shall have the meaning as set forth below.

2.1 Where "as shown'', ''as indicated", "as detailed'', or words of similar import are used, it shall be understood that reference is made to this SOW and the drawings accompanying this SOW unless stated otherwise.

2.2 Where "as directed", "as required", "as permitted", "approval", "acceptance", or words of similar import are used, it shall be understood that direction, requirement, permission, approval, or acceptance of the Contracting Officer or Contracting Officer Representative is intended unless stated otherwise.

2.3 Contract Line Item Number (CLIN): CLINs serve two purposes: (1) they break the contract down by the commodities being procured (labor hours of services, funding for travel, quantity of product A, quantity of product B, etc.) and (2) they provide for traceable accounting classification citations. The CLIN structure is typically provided within the contract documents.

2.4 “Contracting Officer” (KO) is a person with the authority to enter into, administer, and terminate contracts and make related determinations and findings. Only the KO has the authority to change the contract once it is awarded to the contractor. If the contractor agrees to do work outside what it feels is the scope of the contract, and if this order was made by a Government representative other than the KO, the contractor performs this work at its own risk and may not be compensated for doing this additional work.

2.5 “Contracting Officer Representative” (COR) is an authorized person(s) representing the KO acting within the limits of their authority as delegated by the KO. The COR provides technical direction, clarification, and guidance with respect to the contract specifications and SOW.

2.6 The term “Contractor” as used herein refers to both the prime Contractor and any subcontractors. The prime Contractor is responsible for and shall ensure that his/her subcontractors comply with the provisions of this contract.

2.7 Direct Material Costs: The actual vendor invoice charges for materials used for performance of work under this contract. Direct material costs shall include transportation charges when such charges are included on the invoice by the vendor, as well as any discounts allowed for prompt payment and discounts or rebates for core value or salvage value that accrue to the Contractor. When questions arise concerning the cost of materials, material costs shall be based on the lowest of quotes provided by the Contractor from at least three (3) different commercial vendors for these direct material costs. The contractor understands that it is responsible for supporting its purchasing decisions with backup cost data that was relied upon in determining the best purchase on behalf of the Government. The Government retains the right to obtain additional quotes in questionable situations. The lowest price shall be used.

2.8 Facility: An establishment, structure, building, or assembly of units of equipment designated for a specific function.

2.9 Fire Protection Systems: Fire Protection Systems as used throughout this document refers to either mechanical or electrical systems utilized for the suppression of fires and the notification to building occupants and firefighting personnel of an impending fire.

2.10 Fire Suppression System: Form a subset of Fire Protection Systems and includes all mechanical systems utilized to suppress or extinguish a fire. This includes, but is not limited to, wet-pipe sprinkler systems, dry-pipe sprinklers systems, preaction systems, deluge systems, dry chemical systems, and wet chemical systems.

2.11 Fire Alarm Systems: Form another subset of Fire Protection Systems and includes all electrical systems utilized in the notification to building occupants and firefighting personnel of impending fires. This includes, but is not limited to, fire alarm panels; fire alarm components such as smoke detectors, duct detectors, pull stations, audible and visual alarms; and wireless communication systems.

2.12 Frequency of Service: The period of time between a required service action such as inspection or testing.

2.12.1 Annual (A)

Services performed once during each 12 month period of the contract at intervals of 345 to 365 calendar days.

2.12.2 Semiannual (SA)

Services performed twice during each 12 month period of the contract at intervals of 160 to 200 calendar days.

2.12.3 Quarterly (Q)

Services performed four times during each 12 month period of the contract at intervals of 80 to 100 calendar days.

2.12.4 Monthly (M)

Services performed 12 times during each 12 month period of the contract at intervals of 28 to 31 calendar days.

2.12.5 Semimonthly (SM)

Services performed 24 times during each 12 month period of the contract at intervals of 14 to 16 calendar days.

2.12.6 Weekly (W)

Services performed 52 times during each 12 month period of the contract at intervals of six to eight calendar days.

2.12.7 Daily (D5)

Services performed once each day, Monday through Friday, including holidays when such holiday falls on a weekday unless otherwise noted.

2.12.8 Daily (D7)

Services performed once each day, seven days per week, including weekends and holidays.

2.13 Impairment: When work on a sprinkler system is required such that the system must be disabled, either by isolating the system using a Post Indicator Valve or isolating the system by a control valve, the system shall be considered impaired. Impairment of a system, if properly implemented, will not trip the fire alarm system. In this case, warehouse personnel may not be aware of a fire should one occur within the area under impairment. Conformance with the impairment procedure is critical to assure life safety of all personnel within the building during inspection, maintenance, or remediation activities.

2.14 Installation: The Installation as referenced in the specification means the Defense Distribution Center, Susquehanna located in New Cumberland, PA.

2.15 Maintenance/Repair: The preservation or restoration of a piece of equipment, a system or a facility to such condition that it may be effectively utilized for its designated purposes. Maintenance/repair may be adjustment, overhaul, reprocessing or replacement of constituent parts or materials that are missing or have deteriorated by action of the elements or usage or replacement of the entire unit or system if deemed beyond economical repair.

2.16 Pre-expended bin materials and supplies: The minor materials and supplies that are incidental to a job. Examples of pre-expended bin materials and supplies include, but are not limited to, solder, lead, flux, electrical connectors, electrical tape, fuses, nails, screws, bolts, nuts, washers, spacers, masking tape, sand paper, solvent, cleaners, lubricants, grease, oil, rags, mops, glue, epoxy, spackling compound, joint tape, plumbers tape and compound, clips, welding rods, and touch up paint.

2.17 Quality Assurance (QA): A method used by the Government to provide some measure of control over the quality of purchased goods and services received.

2.18 Quality Control (QC): A method used by the Contractor to control the quality of goods and services produced.

2.19 Regular Working Hours: The Government's regular (normal) working hours are Mondays through Fridays from 0700 to 1530, excluding federal holidays and any other days specifically designated by the KO. The Government observes the following federal holidays:

If a holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on a Sunday, it will be observed on the following Monday. The Contractor shall not be required to perform services on these days unless an urgent or emergency service call is received from the KO or COR. Also, in the event an Executive Order issued by the President of the United States declares Agencies of the Federal Government closed on a Contractor-scheduled service date, the COR shall advise the Contractor on whether services should be performed for that day or services should be rescheduled.

2.20 Response Time: Response time is defined as the time allowed the Contractor after initial notification of a work requirement to physically be on the premises at the work site with appropriate tools, equipment, and materials, ready to perform the work required. Response time (period of time) is a function of the type of service call that the Contractor receives from the Government. Response times are designated in the appropriate sections in this SOW. See paragraph 9.1, Response Time for required response times based on the classification of the service call.

2.21 Service Call: A service call is a call initiated by the Government in response to the failure of a fire protection system or a component within the fire protection system. See Section 8.4, Service Call Classification for a description of the types of service calls that the Contractor may expect to receive.

3.0 GENERAL REQUIREMENTS

The Contractor shall furnish all labor, supervision, tools, materials, equipment, transportation, and management necessary to provide inspection, testing, and maintenance of fire suppression and fire alarm systems on the Defense Distribution Center, Susquehanna site.

Fire suppression systems vary in type and size depending on the intended service and the location of the system. There are typically multiple systems located within a single building. This contract will initially service fire suppression systems in 44 buildings on the Installation.

Fire alarm systems are comprised of various devices and electronic components depending on the contents of the building and equipment / systems being monitored. Typically, each building is served by multiple HVAC systems and multiple fire suppression systems all of which require various fire alarm initiating and notification devices. These devices may be tied back to a single alarm panel in the building or multiple fire alarm panels within the building. This contract will initially service fire alarm systems in 51 buildings on the Installation.

With the ongoing effort of building consolidation and expansion, the Government reserves the right to ADD to or DELETE from the contract fire suppression and/or fire alarm systems anytime during the period of the contract as the need arises.

3.1 Exhibit 1 identifies the buildings, the type of fire suppression systems, the number of systems, and the unique system identifier for each of these systems within each building. The systems and equipment to be serviced under this contract include the following:

3.1.1 Dry-Pipe Sprinkler Systems

3.1.2 Wet-Pipe Sprinkler Systems

3.1.3 Pre-Action Sprinkler Systems

3.1.4 Deluge Systems

3.1.5 Fire Pumps

3.1.6 Hose Systems and Standpipes

3.1.7 Dry and Wet Chemical Extinguishing Systems

3.1.8 Fire Hydrants

3.2 Exhibit 2 identifies the buildings, fire alarm systems, components within those systems, the number of fire alarm systems, and the unique system identifier for each system within each building. The fire alarm components and systems to be serviced under the contract include the following:

3.2.1 Radio Transmitter Units

3.2.2 Fire Alarm Control Panels

3.2.3 Extender Signal Panels

3.2.4 Manual Pull Stations

3.2.5 Heat Detectors

3.2.6 Smoke Detectors

3.2.7 Duct Detectors

3.2.8 Horns

3.2.9 Strobes

3.2.10 Combination Horn/Strobes

3.2.11 Bells

3.2.12 Water Flow Switches/Pressure Switches

3.2.13 Tamper Switches

3.3 All work shall be performed by personnel specifically qualified and trained to work on fire protection systems and equipment. See paragraph 12.0, Personnel Qualifications below for specific requirements for these individuals. All work shall be completed in accordance with the requirements specified herein.

3.4 All workmanship shall meet the standards specified herein and shall be accomplished in conformance with approved and accepted standards of the industry; equipment manufacturers; all applicable Federal, State, and Local standards; and all applicable building and safety codes, including the National Fire Protection Association, National Electrical Code, International Plumbing Code, International Building Code, etc.

3.5 When the Contractor completes work on a system or piece of equipment, that system or piece of equipment shall be free of missing components or defects which would prevent the system from functioning as originally intended and/or designed. Corrective or repair/replacement work shall be carried to completion including operational checks.

3.6 During and at completion of work, debris shall not be permitted to spread unnecessarily into adjacent areas nor accumulate in the work area itself. All such debris, excess material, and parts shall be cleaned up and removed at the completion of the job and/or at the end of each work day if work is in progress.

3.7 During the term of the contract, the Government may add, replace, renovate, or improve fire suppression systems and equipment at the Government's expense and by means not associated with this contract. The Contractor shall maintain and/or repair all replaced, improved, updated, modernized or renovated systems and equipment at no additional cost to the Government unless such changes result in an increase or decrease in contract requirements. Changes, replacements, or deletions which result in an increase or decrease in contract requirements will result in adjustments to the contract price and shall be coordinated through the KO.

3.7.1 The Government is aware of several potential increases in the scope of this contract. These are NOT included in this Scope of Work at this time. This is for information purposes only; however, it is foreseeable that the buildings listed below may reasonably fall within the scope of the awarded contract at some time in the future. Once completed, any additional work to the awarded contract will be negotiated as a modification to the existing contract. These projects are currently under construction and are not yet completed:

3.7.1.1. A new administration building utilizing primarily wet pipe sprinkler systems. There will be a food preparation area that will utilize several wet chemical systems and a data center that will utilize one Preaction Sprinkler System. The building will be approximately 265,000 square feet.

3.7.1.2. A new warehouse utilizing six wet pipe sprinkler systems. The warehouse will be approximately 204,000 square feet.

3.7.1.3. A renovation project in the Waste Water Treatment Plant area. There will be three new small wet pipe sprinkler systems resulting from this project.

3.7.1.4. A new building that will house a number of computer systems and contain a Preaction sprinkler system and wet pipe sprinkler system. The building will be approximately 10,000 square feet.

3.8 Equipment, components, and parts, other than that installed under this contract, shall not be removed or replaced or deficiencies corrected while still under warranty of the manufacturer or the installer without prior approval of the KO. The Contractor shall report all defects in material or workmanship, defective parts, or improper installation and adjustments found to the COR so that necessary corrective action may be taken. The Contractor shall be knowledgeable of the equipment, parts, and components that are covered by warranty and the duration of such warranties. Available warranty information will be furnished to the Contractor by the COR.

3.9 There may be construction occurring within or around various buildings that are included as part of this contract throughout the term of this contract. Other Contractors and / or Government personnel shall be engaged in similar and supporting work which will require close cooperation and coordination. In the event that conflicts do occur with other Contractors that cannot be satisfactorily resolved, the matter shall be referred to the KO for resolution.

4.0 FIRE SUPPRESSION SYSTEMS, FIRE PUMPS, AND WATER DISTRIBUTION SYSTEMS

The following descriptions define the extent of the SOW for Fire Suppression Systems covered by this contract:

4.1 Automatic sprinkler and standpipe systems and components shall be maintained back to the main water distribution system, including backflow preventers, post indicator valves (PIV), and check valves.

4.2 Fire pumps shall be maintained up to and including the starting equipment and controls.

4.3 Fire hydrants shall be maintained back to and including the valves and laterals to the main water distribution system.

4.4 All isolation valves including PIVs within the water distribution system that provide the means of isolation of sections of the water delivery system.

4.5 The Contractor may at his/her option and at no additional cost to the Government, increase the level and/or frequency of PM in an effort to minimize repair requirements.

4.6 When the Contractor completes work on a system or piece of equipment, that system or piece of equipment shall be free of missing components or defects which would prevent it from functioning as originally intended and designed. Corrective repair or replacement work shall be carried to completion including operational checks and cleanup of the job site. Except where otherwise noted or directed by the COR, replacements shall match existing in dimensions, finish, color, and design.

4.7 Safety Hazards: The Contractor shall immediately notify the COR and the Building Manager of any recognized safety hazard that might adversely affect building occupants.

4.8 Tests and Inspections by the Government: At its discretion, the Government reserves the right to conduct any fire suppression system test or perform any inspection it deems necessary to make sure the fire suppression systems are being properly maintained.

4.9 The Contractor shall inspect, test, and maintain all fire suppression systems and equipment as defined in Exhibit 3.

5.0 FIRE ALARM SYSTEMS AND COMPONENTS

The following descriptions define the extent of the SOW for Fire Alarm Systems covered by this contract:

5.1 Electrical connections required to operate alarm systems shall be maintained back to the source of electricity up to but not including circuit breakers and disconnects.

5.2 Wires (other than telephone lines) connecting remote station alarm systems shall be maintained throughout the fire alarm system.

5.3 Damage to Fire Alarm System. Any damage to the fire alarm or associated equipment (e.g. fans, elevators, generators, pumps) caused by normal testing shall be repaired by the Contractor at no additional cost to the Government. At its discretion, the Government may have representatives present to witness any or all such fire alarm tests. All costs associated with this damage shall be borne by the Contractor.

5.4 When the Contractor completes work on a system or piece of equipment, that system or piece of equipment shall be free of missing components or defects which would prevent it from functioning as originally intended and designed. Corrective repair or replacement work shall be carried to completion including operational checks and cleanup of the job site. Except where otherwise noted or directed by the COR, replacements shall match existing in dimensions, finish, color, and design.

5.5 The Contractor may at his/her option and at no additional cost to the Government, increase the level and/or frequency of PM in an effort to minimize repair requirements.

5.6 Safety Hazards: The Contractor shall immediately notify the COR and the Building Manager of any recognized safety hazard that might adversely affect building occupants.

5.7 Tests and Inspections by the Government: At its discretion, the Government reserves the right to conduct any fire alarm test or perform any inspection it deems necessary to make sure the fire alarm systems are being properly maintained.

5.8 The Contractor shall inspect, test, and maintain all fire alarm systems and components as defined in Exhibit 4.

6.0 TECHNICAL GUIDELINES

This contract must adhere to the following technical guidelines in all work performed under this contract:

NFPA 13 – Standard for the Installation of Sprinkler Systems NFPA 20 – Standard for the Installation of Stationary Pumps for Fire Protection NFPA 25 – Inspection, Testing, and Maintenance of Water Based Fire Protection Systems NFPA 70 – National Electrical Code NFPA 72 – National Fire Alarm and Signaling Code NFPA 101 – Life Safety Code UFC-3-601-02 – Operation and Maintenance: Inspection, Testing, and Maintenance of Fire Protection Systems

7.0 PREVENTIVE MAINTENANCE (PM) (Scheduled)

This maintenance service contract shall require the systematic inspection and testing to verify proper system operation; detect incipient failures either before they occur or before they develop into major defects; minimize malfunction, breakdown, and deterioration of systems and equipment; and identify any repairs required to bring fire protection equipment up to the manufacturer's operating standards to maintain a high degree of reliability.

7.1 The Contractor shall provide periodic PM services for fire suppression systems listed in Exhibit 1 and fire alarm systems listed in Exhibit 2. Detailed maintenance requirements are provided in the Maintenance Task Tables provided in Exhibit 3 for fire suppression systems and Exhibit 4 for fire alarm systems in accordance with UFC 3-601-02 and the current editions of NFPA 25 and NFPA 72.

7.2 When inspection and/or testing determine that a part, component, or other piece of equipment requires replacement or repair, this work shall be completed under Remedial Maintenance. See paragraph 8.0 Remedial Maintenance.

7.3 When PM services require that either a fire suppression system or a fire alarm system be impaired, the Impairment Procedure outlined in Exhibit 5 shall be followed. See UFGS Section 21 95 00.00 10, FIRE SPRINKLER SYSTEM REPAIRS provided as part of Exhibit 7 for additional information regarding system impairment. All testing, inspection, and PM services of fire protection systems shall be completed during normal daylight business hours between Monday and Friday except as indicated in paragraphs sections 5.4 and 5.7 above.

7.4 Inspection and testing services for fire suppression systems required in high public exposure areas such as administration buildings, child care, or security facilities shall be conducted outside of normal working hours. The following matrix is provided to define those buildings and fire suppression system types that will require off-hour inspection and testing. The Contractor shall coordinate with the COR to obtain after-hours access to these buildings and systems.

High Occupancy Buildings – Requiring After Hours Inspection and Testing

7.5 Transportation associated with on-site PM shall be included in the contract unit price for PM Service.

7.6 The Contractor shall schedule PM. The requirements set forth in the aforementioned NFPA standards and UFC-3-601-02 differ from one another in a number of areas. A compendium of the two standards has been prepared that fully complies with the requirements of the referenced UFC standard but adds some of additional requirements as set forth in applicable NFPA standard. The PM requirements for all fire protection systems are provided in Exhibits 3 and 4. The Contractor shall submit a detailed PM schedule to the KO for approval at least 10 working days prior to the start date of the services to be provided under this contract. The PM schedule shall conform to and include the following requirements:

7.6.1 The Contractor’s testing and inspection schedule shall be arranged such that the work load is evenly distributed over the term of the contract (1 year). Due to limited Government resources, the Contractor will not be permitted to complete all testing and inspection in a condensed period of time. To limit the interference and disruptions that fire suppression system inspection and testing cause to Operations personnel, no more than 2 buildings may be tested and inspected at any one time.

7.6.2 The schedule shall cover the entire term of the contract and shall include, for each fire protection system listed in Exhibits 3 and 4, the location (facility/building number); work to be performed (e.g., monthly PM); and the week of the month that PMs will be performed.

7.6.3 The schedule shall be in a format such that the completion of each PM inspection shall be indicated on the schedule showing date of service and the individual performing the service. This information shall be entered electronically on the schedule or form for documentation.

7.6.4 Once the Contractor's PM schedule is approved, the Contractor shall perform PM inspections without further authorization by the KO.

7.6.5 The Contractor shall strictly adhere to the scheduled PM dates to facilitate Government verification of work. If the Contractor finds it necessary to reschedule a PM, a written request shall be made to the KO or COR detailing the reasons for the proposed change at least five (5) working days prior to the originally scheduled PM date. No scheduled PM dates shall be changed without the prior approval of the COR.

7.6.6 The Government reserves the right to review the Contractor’s PM schedules at any time to confirm that PM is being conducted as scheduled.

7.7 All repairs required as a result of PM inspections and testing shall be accomplished under Remedial Maintenance (RM) with the approval of the COR.

7.7.1 The Contractor shall submit a list of equipment deficiencies noted during the PM inspections and testing, at least monthly, which are beyond the SOW for preventive maintenance as described in this document. These reports shall provide a detailed description of identified deficiencies.

7.7.2 The COR may issue a Service Call Work Authorization for correction of the deficiencies noted. The work may also be performed by means other than this contract or the work may be deferred.

7.7.3 If at the time of the inspection or test the Contractor feels it would be more economical to make such repairs while conducting the inspection, such as while a valve is open for cleaning and inspection, the Contractor may notify the COR by phone of the defect and request a Service Call Work Authorization to make the repair at that time. If the COR authorizes the work, the Contractor may proceed at that time.

7.8 The Contractor shall complete and maintain a Preventive Maintenance Inspection Record form for each item of equipment and system listed in Exhibit 1. The Contractor shall maintain the completed forms in a history file throughout the term of the contract as defined in paragraph 22.0 Documentation and Records below.

8.0 REMEDIAL MAINTENANCE (RM) (Unscheduled)

This type of maintenance service includes all work necessary to diagnose equipment malfunctions and restore the equipment to normal operating condition. The Contractor shall submit a Service Call Work Authorization form for ANY work that is done as Remedial Maintenance.

8.1 Wet-pipe and dry-pipe sprinkler systems constitute 85% of all fire suppression systems on the Installation. For remedial repairs being completed under this contract, all materials, parts, and components together with their installation shall conform to the requirements of UFGS Section 21 13 13.00 10, Wet-Pipe Sprinkler Systems, Fire Protection and UFGS Section 21 13 17.00 10, Dry-Pipe Sprinkler Systems, Fire Protection provided as part of Exhibit 7.

8.2 Any remedial maintenance required for Fire Alarm systems to be completed under this contract shall conform to the requirements set forth in UFGS Section 26 20 00, Interior Distribution System and UFGS Section 28 31 64.00 10, Fire Detection and Alarm Systems, Addressable provided as part of Exhibit 7.

8.3 The need for RM service by definition is service that is not identified on the maintenance and testing schedule and is therefore unscheduled. The notification of an RM service requirement shall, in most cases, be initiated through a service call from the KO or the COR. The Contractor shall receive the call for RM services in one of two ways as follows:

8.3.1 During Regular Working Hours: The COR will advise the Contractor by phone of any service call requests received during regular working hours as well as the Service Call Classification based on the definitions provided in paragraph 8.4 below. The Contractor shall provide a description of the problem or requested work, date and time received, location, classification, and other appropriate information on a Service Call Work Authorization form (Exhibit 6). A copy of this form shall be forwarded to the KO or COR for written approval. For Routine Service Calls as defined in paragraph 8.4.3 below, the Contractor shall obtain written approval prior to initiating work on the Routine Service Call including the purchase of any required materials or components.

There may be instances where the Contractor identifies an RM requirement as a result of his inspection or testing activities. In these cases, the Contractor shall complete the Service Call Work Authorization form and submit the completed form to the COR for approval prior to initiating any work on this Service Call Work Authorization form.

8.3.2 After Regular Working Hours: The Contractor shall receive service call requests directly from the KO or COR after regular working hours, on weekends, and holidays. Calls received after normal working hours shall be classified by the COR as Urgent or Emergency in accordance with the definitions provided in paragraph 8.4 Service Call Classification below.

8.3.2.1. For urgent or emergency service calls, the Contractor shall be authorized under the direction of the KO or COR, to make immediate required repairs to a Fire Suppression or Fire Alarm system. The Contractor’s authorization is limited to the amount initially discussed between the Contractor and the KO or COR. If, in the opinion of the Contractor, initial costs set forth appear to be inadequate during remedial repairs, contact the COR and provide a revised estimate of the projected costs for the repair. The Contractor shall not exceed the verbal cost limit set by the KO or the COR without authorization.

8.3.2.2. Urgent and Emergency repairs and their associated labor costs shall continue until completion of the repair. The duration of this service call classification continues regardless of the time of day.

8.3.2.3. Upon completion of the urgent or emergency remedial repairs, the Contractor shall fill out and complete the Service Call Work Authorization form. This form shall be submitted to the COR for approval. Maintain an approved copy of this form in the Contractor’s record under the system that the repair was made to.

8.4 Service Call Classification

Remedial Service call classifications shall fall into one of three categories. The call classification shall be determined through the following definitions:

8.4.1 Emergency Service Calls: Service calls will be classified as emergency at the discretion of the KO or the COR. Generally, emergency calls will consist of correcting failures which constitute an immediate danger to personnel, threaten to damage property, or threaten to disrupt activity operations and/or training missions. Examples include, but are not limited to, outages in fire protection systems which support training equipment or provide other vital services, discharging sprinkler system, broken or serious leakage of piping, faulty instrumentation or devices, damaged fire control panels (lightning strikes), etc. These service calls can occur at any time of the day or night.

8.4.2 Urgent Service Calls: Service calls will be classified as urgent at the discretion of the KO or COR. Generally, urgent calls will consist of providing services or correcting failures which do not immediately threaten personnel, property, or activity missions but which would soon inconvenience and/or affect the health or wellbeing of personnel, lead to property damage, or lead to disruptions in operational and/or training missions. Examples include, but are not limited to, nuisance alarms, outages in fire protection systems which support vital facilities and which occur after regular working hours. Calls will also be classified as urgent when the service or failure has upper level or command/management attention. These service calls can occur at any time of the day or night.

8.4.3 Routine Service Calls: Service calls will be classified as routine when the work does not qualify as an emergency or urgent call. Examples include routine repairs to sprinkler systems, fire pumps, water lines, etc. These service calls will occur only during normal working hours.

8.5 Completed Calls: Within one working day after completion of each service call, the Contractor shall add the following information to the Service Call Work Authorization form and return to the COR:

8.5.1 Description of work actually completed.

8.5.2 Brief description of material and parts used, including quantities.

8.5.3 Date and time work began.

8.5.4 Date and time work was completed.

8.5.5 Hours of labor (by trade) expended.

8.5.6 CLIN to charge work against.

8.5.7 Signature or initials of the Contractor's craftsman performing the work (or supervisor), indicating that the work has been completed.

8.6 The Contractor shall maintain sufficient off-the-shelf materials and equipment on hand to support service call work requirements. Lack of availability of materials or equipment shall not relieve the Contractor of the requirement to complete the service call work within the time limits specified in paragraph 9.1, Response Time below.

8.7 If the Contractor determines that repairs need to be performed off-site, the Contractor shall notify the KO or COR in writing providing the make, model, serial number and estimated date for return of the equipment. The Contractor shall be reimbursed for actual transportation costs to and from the remote work location. The Contractor will begin repairs only after approval by the KO or COR.

8.7.1 The Contractor shall comply with all applicable laws, regulations and requirements regarding over-the-road permits. The Contractor shall be responsible for obtaining all necessary permits required to transport Government owned equipment to and/or from the repair facility.

8.7.2 In the event of damage/wreckage to Government owned equipment during transportation, the Contractor shall be liable for the total cost of repairs and/or replacement of damaged or destroyed equipment.

8.8 If repairs are more extensive or cost more than originally estimated or are determined to exceed seventy (70) percent of the value of a new and identical piece of equipment, the Contractor shall obtain the approval of the KO or COR before continuing work.

9.0 PERFORMANCE SCHEDULE

The Contractor shall have adequate procedures for receiving and responding to service calls 24 hours per day, seven days a week, including weekends and holidays. The Contractor shall provide primary and secondary local or toll free telephone numbers for receipt of all service calls. All telephone calls shall be answered by an individual fully familiar with the Contractor's work control procedures and the terms and conditions of this contract. Service calls shall be considered received by the Contractor at the time and date the telephone call is placed by the COR or KO. This includes leaving a voice message on an answering machine. In the event that that the Government was unable to make live contact with the Contractor, the Contractor shall make live voice contact with the COR or the KO within one hour. The COR shall define the type of service call being made. The Contractor’s response to service calls shall depend on the type of service required as follows:

9.1 Response Time

9.1.1 For Emergency Calls

The Contractor shall respond immediately and must be on the job site and working within 2 hours after receipt of an emergency service call. Travel time for emergency calls will be paid. The Contractor shall work continuously without interruption and shall arrest the emergency condition before departing the job site (e.g., shut off water and replace broken sprinkler heads, replace broken flow switch, etc.). The Contractor shall inform the COR if estimated costs for the repairs currently in progress will exceed the original authorized amount. The Contractor shall keep track of these expenses and inform the COR of final costs before departing the work site.

If additional labor and material (follow up work) are required after completion of the original emergency call, for example the replacement of a valve that has failed but was initially isolated as part of the emergency repair, this work shall be set forth as a separate Service Call Work Authorization and shall be reclassified at the discretion of the KO or COR.

9.1.2 For Urgent Calls

The Contractor shall be on the job site and working within 24 hours for urgent calls received. Travel time for urgent calls will not be paid. The Contractor shall inform the COR if estimated costs for the repairs currently in progress will exceed the original authorized amount. As the estimated amount changes, the Contractor shall continue to inform the COR of increases in the original cost estimate. The Contractor shall keep track of these expenses and inform the COR of final costs before departing the work site. Once begun, the work shall be executed to completion within 48 hours of the original call.

If additional labor and material (follow up work) are required after completion of the original urgent call, for example the replacement of a damaged piece of sprinkler piping with a plug as part of the urgent repair, this work shall be set forth as a separate Service Call Work Authorization and shall be reclassified at the discretion of the KO or COR.

9.1.3 For Routine Calls

All routine service calls shall be completed within four (4) working days of receipt. Routine calls shall normally be accomplished during regular working hours – Monday through Friday. Travel time for routine calls will not be paid.

10.0 FIRE PROTECTION

Contractor shall comply with all applicable NFPA and UFC standards and the procedures below:

10.1 Require employees to familiarize themselves with nearest alarm box, telephone and fire extinguisher in the area in which PM or RM work is being conducted.

10.2 Assure employees do not smoke in unauthorized areas.

10.3 Report all fires to Dispatch and the Fire Department, even if already extinguished.

10.4 To report a fire, activate nearest fire pull box or call Dispatch which will immediately alert the Fire Department to the concern. Dispatch phone number is 717-770-6222.

10.5 Fire extinguishers or hoses shall not be removed for any purpose other than for emergency use.

10.6 Open fires are not permitted on the Defense Distribution Center, Susquehanna site.

10.7 Post Indicator Valves (PIV) in water distribution systems will not be operated by any Contractor or employee without approval from the Fire Department.

10.8 No person shall knowingly maintain a fire hazard.

10.9 Hot Work permits shall be issued, on a daily basis only by the Fire Department to qualified welders only.

10.9.1 Provide a minimum of 24 hours advance notice to ensure availability of inspector.

10.9.2 At least 15 minutes prior to any welding or burning operation, Contractor personnel shall request an inspection of the work site from the Fire Department and shall have an approved fire extinguisher provided by the Contractor and an employee who will be assigned for fire watch duty at work site.

10.9.3 An inspection of completion of welding, cutting, brazing, tar melting, or blow torch operation will be done by the fire watch individual at end of each shift or at the conclusion of the work, whichever comes first, inside and outside of building or work site. Welding site shall be considered to be at least a 35 foot radius. There shall be no combustible materials within the weld site area.

10.9.4 A fire extinguisher must be within ten (10) feet of fire watch at all times.

10.10 Materials required for work will be stored in a manner such as not to impede access to building or structure, at least twenty (20) feet from all buildings, fifteen (15) feet from fire hydrants, and clear of marked fire lanes. Flammable liquids containers shall not exceed sixty (60) gallons at any time.

10.11 Open flames or smoking will not be permitted in flammable or combustible liquid storage areas at any time. Smoking shall only be permitted in designated areas throughout the site.

10.12 Only safety gas cans, with spring cover which functions as 5 psi relief valve, flame arrester capable of withstanding heat without failing and listed in Underwriters' Laboratories or Factory Mutual (5 gallon maximum capacity) will be utilized.

11.0 REPLACEMENT PARTS/PRODUCTS

The Contractor shall provide all equipment, materials, and services to perform the requirements of this contract.

11.1 The Contractor shall use only new parts or parts which have been refurbished to “like new” condition which enable the part to function or operate at a level equal to or better than the specification of the original equipment. The invoice shall indicate if a “like new” part has been installed or used in the repair of the equipment.

11.2 The part or piece of equipment shall comply with applicable Government, commercial, or industrial standards such as National Board of Underwriters or Underwriters' Laboratories, Inc., National Board of Fire Underwriters, National Fire Protection Association, National Electrical Manufacturer's Association, American Society of Mechanical Engineers, etc.; and used in accordance with original design and manufacturer intent.

11.3 If the original manufacturer has updated the quality of parts for current production, parts supplied under this contract shall meet or exceed the updated quality of these parts. The Contractor shall retain the parts replaced for at least 30 working days after completion of the job and make these parts readily available for inspection by the COR upon request.

11.4 When disputes arise concerning material, equipment, and components required for a service call; any material, equipment, and components already installed without prior Government approval shall, at no cost to the Government, be removed, replaced, and/or reworked by the Contractor so that compliance with the Government's requirements are satisfied.

11.5 Manufacturer's descriptive data and certifications for all materials and equipment shall be submitted to the Government for approval prior to installation. Conform to the submittal procedures and requirements provided in UFGS Section 01 33 00, SUBMITTAL PROCEDURES provided as part of Exhibit 7 for detailed submission requirements. Submittals for approval shall be delivered to the KO a minimum of 20 working days prior to use. Manufacturer's descriptive data and certificates shall include the name of the manufacturer, model number or other identifying information, and a catalog cut. Include information describing the performance, capacity, rating, and application/installation instructions of these materials and equipment which clearly illustrate that the proposed item meets all applicable standards and the required function for this part.

11.6 One potential exception to the requirement of submission of material and equipment for approval by the Government would be for Emergency Service Calls. In the event that a situation of this nature occurs, the Contractor shall utilize materials and equipment that has been previously approved by the Government for similar systems on the base to the extent possible.