SOW (17 May 24).pdf

Attachment 1- FA527024QB007

Statement of Work

1st Battalion 1st Special Forces Group (Airborne)

Access Control System Upgrades

Part I

General Information

1. General: This is a non-personal services contract to provide the 1st Battalion 1st Special Forces Group (Airborne) (1 SFG) Access Control System Upgrades. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the new installation and upgrade of the current Access Control System software, Database Conversion, Site Control Units, and infrastructure, as defined in this Statement of Work (SOW), except for those items specified as government furnished property and services. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and consistently with the established standards in this SOW and contract.

1.1.1 Condition of Equipment: Contractor cannot use used or refurbished equipment for any of the installations listed above. All parts and equipment must be new.

1.1.2 Warranty: The Contractor shall provide warranty services for workmanship deficiencies and equipment provided or installed for the term of twelve (12) months; warranty period shall begin from the date of acceptance of the equipment. The contractor shall provide written procedures and required information for utilizing and sustainment of warranty services prior to equipment acceptance. This information shall include but is not limited to: written confirmation of the warranty period, contact information for warranty utilization, procedures for technical support, troubleshooting assistance, and replacement of faulty equipment. Customer and contractor will troubleshoot failures via telecom. If the system is not able to be corrected via phone the contractor is responsible for all costs associated with repair, warranty claims, and transportation costs.

1.2 Background: Due to outdated software, system neglect, and lack of previous Physical Security Officer (PSO)//Antiterrorism Force Protection (ATFP) program manager involvement. The current Group ATFP officer has identified multiple areas of concern that must be immediately remedied to identify and mitigate any attempts of unauthorized access (attempted or actual).

1.3. Objectives: The basic service objective includes the following:

1.3.1. Replace Existing sixteen (16) DAQ Entrostar ACS panels (P/N: DAQ ENS-PANL-2111) on the twenty-eight (28) doors that have malfunctioned. – The existing ACS panels have stopped functioning as initially designed. Models can still be the same. The ones installed are old and poorly maintained. Each panel can control up to 2 doors but due to location may only control 1 door.

BLDG 103 1F 3 Panels X 6 Doors BLDG 140 1F 6 Panels X 10 Doors BLDG 140 2F 2 Panels X 3 Doors BLDG 141 2 Panels X 3 Doors BLDG 143 1 Panel X 2 Doors BLDG 146 2 Panels X 4 Doors

1.3.2. Replace Existing fifteen (15) DAQ Entrostar ACS panels (P/N: DAQ ENS-PANL-2111) on twenty-nine (29) doors that are offline and not programed into the ACS. Models can still be the same. The ones installed are old and poorly maintained. Each panel can control up to two (2) doors but due to location may only control one (1) door.

BLDG 140 1F: eleven (11) Panels X twenty (21) Doors (These doors are located on BLDG 140s rear and were never programmed due to limited system capabilities.)

BLDG 140 2F: four (4) Panels X eight (8) Doors

1.3.3. Install an ACS server (P/N: DAQ ACS-10113) to support the entire systems functionality. The current S-2 workstation was never designed to function as an access control server, and due to the footprints expansion. The current system design does not support the BN’s access control needs.

1.3.4. Install three (3) DAQ HID card readers (P/N: RPKCL40-P; PIVCLASS) on B103 exterior exit doors.

1.3.5. Replace existing S-2 workstation to facilitate operation and management of the system.

Desktop computer, 2 x PC monitor, UPS, Badge Printer.

1.3.6. Replicate existing data infrastructure into new server and workstation.

1.3.8. The current system is proprietary technology of DAQ Electronics, LLC. The new equipment and system must seamlessly integrate with the current equipment/system that are not being upgraded or replaced to ensure that all facilities can be monitored and controlled by the S-2. Existing equipment that is not being modified that must seamlessly integrate includes Starwatch ICIDS-5 SCIF Workstation, Starwatch SMS SCIF Software License, Entrostar Panel 14X12X4.5 with enclosure, Card, PIV for NON- CAC users Smart Cards, RDAC Arms Room Controller, and SEC/Access Keypads.

1.3.9. The existing Access Control System is integrated with Intrusion detection equipment (IDE). The upgraded ACS must seamlessly integrate with the IDE. Per DODM 5200-01 v3, Chg 3 DoD Information Security Program Protection of Classified Information (28 July 2020), Appendix to Enclosure 3, Physical Security Standards, 2, f,(1) IDS Installation and Maintenance Personnel. Alarm installation and maintenance shall be accomplished by U.S. citizens who have been subjected to a trustworthiness determination according to Reference (l). Contractor personnel must meet this requirement as they will be integrating existing system and equipment with the upgraded system.

1.3.10. Contractors’ proposals shall provide a certificate for their offered products, stating that the offered products are full compatible with the current DAQ products/systems. The certificate shall contain the manufacturer name and contact information.

1.4. Scope: (This work is based upon the required repairs, new installation, and feed integration at building, 103, 140, 143, 146 and 180 within the 1st Battalion 1st SFG(A) organization footprint. At completion of the work 1st Battalion 1st SFG(A) will be able to use and monitor the Access Control System (ACS) from the S-2 workstation located in BLDG 103.

1.5. Period of Performance: For installation, integration, personnel training, period of performance shall not exceed 30 days from service start date.

1.6. General Information

1.6.1. Quality Control: Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1 Contractor Inspection Requirements).

1.6.1.1. Quality Control Program: The Government is committed to a highly interactive relationship between quality control by the Contractor and quality assurance by the government recipient of services.

This relationship shall be achieved through an effective Prevention Based Quality Control Program dedicated to ensuring the best possible products and services to end users. The Contractor shall provide their final written Quality Control Plan (QCP) no later than (NLT) within 10 days after contract award and within five (5) days of any proposed changed to the mission partner POC and contracting officer.

1.6.1.1.1. The Contractor’s quality program shall demonstrate its prevention-based outlook by meeting the objectives stated in the SOW throughout all areas of performance. The QCP shall be developed to specify the Contractor’s responsibility for management and quality control actions to meet the terms of the contract. The QCP as a minimum shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction;

corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints.

1.6.1.2. Contractor Discrepancy Report (CDR): When the Contractor's performance is unsatisfactory, a CDR will be issued. The Contractor shall reply in writing within five (5) workdays from the date of receipt of the CDR, giving the reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence.

1.6.2. Property Management System: Not applicable.

1.6.3. Recognized Federal Holidays: The Contractor shall not be required to perform services on recognized federal holidays. The recognized federal holidays include, and any other federal recognized holiday as deemed by the President:

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

Washington’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

Juneteenth Day

1.6.3.1. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The contractor shall work on the days the Government is scheduled to work.

1.6.3.2. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor will have the following options:

1.6.3.2.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.6.3.2.2. Reschedule the work on any day that is mutually satisfactory.

1.6.4. Hours of Operation: The Contractor shall be responsible for providing services, between the hours of 7:30 AM – 4:30 PM. Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings or similar government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40-hour work week;

flexible work schedule may be considered.

1.6.4.1 Government Delay: In the event that a government-caused delay requires the Contractor to incur schedule delays or additional costs, the Contractor must document and submit these changes to the Contracting Officer for their review and consideration prior to any change in schedule.

1.6.5. Place of Performance: Contractor shall have routine access to Government-controlled facilities.

The work to be performed under this contract shall be accomplished at the 1st Battalion 1st Special Forces Group (Airborne) compound located off Torii Station.

1.6.5.1. Site Coordination: The Contractor shall coordinate with the Contracting Officer, 1st SFG office, and identified site POCs at a minimum of seven (5) business days (JST) prior to arrival on site.

1.6.5.2. Telework: Not Applicable.

1.6.6. Security Requirements: Contractor personnel shall comply with all applicable security and safety regulations, guidance, and procedures, including local, referenced in this PWS and in effect at the work sites. All personnel must meet requirements IAW DODD 8570.

1.6.6.2. Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7. Key Control: Not Applicable.

1.6.7.1. Not Applicable.

1.6.7.2. Not Applicable.

1.6.7.3. Not Applicable

1.6.8. Special Qualifications. Not Applicable

1.6.8.1. General:

1.6.8.1.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in SOW paragraph 1.6.7, Security Requirements, during the execution of this contract.

1.6.8.1.2. The Contractor is cautioned that off duty active military personnel hired under this contract may be subject to permanent change of station (PCS), change in duty hours or deployment. Military Reservists and National Guard members may be subject to recall to active duty. Their absence at any time shall not constitute an excuse for nonperformance under this contract.

1.6.8.1.3. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements. They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (telephone or Email) with co-workers, customers, and the general public.

1.6.8.1.4. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of Army Regulation 25-2, Information Assurance have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.6.8.1.5. Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current Information Assurance Technician (IAT) Level I professional certification during the execution of this contract.

1.6.8.1.6. Access and General Protection/Security Policy and Procedures: All Contractor personnel performing work under this contract shall comply with applicable installation, facility and area commander installation/facility access, local security policies and security procedures provided by the Security Manager Government representative. Contractor personnel shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor personnel shall comply with all personal identity verification requirements as directed by Department of Defense (DoD), HQ Department of Army (DA) or local policies. In addition to the changes otherwise authorized by this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor and subcontractor security matters or processes.

1.6.8.1.7. Antiterrorism Program

1.6.8.1.7.1. Antiterrorism (AT) Level I Training: Contractor personnel performing work under this contract that require access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after commencing performance under this contract.

The Contractor shall submit employee certificates of completion within 30 calendar days after completion of the training. AT Level I awareness training is available at the following website:

https://atlevel1.dtic.mil/at

1.6.8.1.8.) iWATCH Training: The Contractor shall brief all personnel performing work under this contract on the local iWATCH program [training standards provided by the requiring activity Antiterrorism Office (ATO)]. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the 1 SFG. This training shall be completed within 30 calendar days of contract award with the results reported to 1 SFG NLT forty-five (45) calendar days after contract award. New employees shall complete the training within 10 calendar days of commencing performance of work under this contract.

1.6.8.1.9. Contractor personnel shall have a favorable National Agency Check (NAC) with inquiry in accordance with Security definition for personnel who occupy “ADP (Automated Data Processing) Sensitive” positions, as per AR 380-67, paragraph 3-601.

1.6.8.1.10. Contractor Employees Requiring Access to Government Information Systems: Contractor shall have access to Government-controlled information systems during performance of work under this contract. All contractor employees and associated subcontractors who require access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) at commencement of support services and must successfully complete the DoD Information Assurance Awareness prior to access to the information systems. Training shall be required annually after the initial training. Completion certificates shall be submitted to 1 SFG within fifteen (15) calendar days from date of commencing performance under this contract.

https://atlevel1.dtic.mil/at

1.6.8.1.11. OPSEC Training: Per AR 530-1, Operations Security, the Contractor shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter.

1.6.8.1.12. Information assurance (IA)/information technology (IT) training: The Contractor employees working in IA/IT functions shall comply with DoD and Army training requirements in DoD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

1.6.8.2. Other Qualifications: Not Applicable

1.6.8.3. Safety Requirements: The health and safety of the total force (Service Member, Civilian, and Contractors) is essential to mission success. In the event of a declared DoD public health emergency or pandemic, all contractor personnel performing or traveling under performance of this contract are required to follow the latest issued DoD, state, and local guidance regarding Force Health Protection and Public Health. The Contracting Officer must approve any reasonable change in contract performance that results from following the latest health protection guidance. Published health protection guidance may include but is not limited to, workplace access restrictions, social distancing, personal protective equipment, Contractor Restriction of Movement (ROM), Reporting requirements, and Screening/Testing/Quarantining requirements.

1.6.9. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The post award conference will also be utilized to ensure contractor understands all HSPD-12 requirements. The KO and/or 1 SFG may meet periodically with the Contractor to review the Contractor's performance.

1.6.10. Key Personnel: Key personnel shall not be added to or removed from the contract without express acknowledgement of 1 SFG. Any changes to the working status of these key personnel shall be transmitted (in writing) to the KO/1 SFG within ten (10) workdays of the proposed change. If, for any reason, any of the key personnel becomes, or is expected to become, unavailable for work under this contract for a continuous period exceeding 30 workdays the contractor shall promptly replace personnel with personnel who possess qualifications equal to or better than that of the original employee. The Contractor shall ensure all key personnel terminated or released from employment under this contract are replaced within ten (10) workdays of the termination.

1.6.11. The follow are considered key personnel by the Government: The Contractor shall provide a Executive Operations Manager (EOM) who shall be responsible for the performance of the work under this contract. The name of this person, and an Assistant Operations Manager, who shall act for the Contractor when the PM is absent, shall be designated in writing to the KO at the post award conference or within 48 hours of award. The PM or APM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The PM or APM shall be available between the hours of 7:30 AM to 4:30 PM, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

1.6.12. Contractor Personnel: (This subsection applies to ALL Contractor personnel).

1.6.12.1. Identification of Contractor Personnel: All Contractor personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties, are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials.

1.6.12.2. Contractor Personnel Appearance and Performance: It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. The Contractor shall ensure their personnel do not perform work under the influence of alcohol, illegal prescribed drugs or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual attire to present a professional appearance at all times.

1.6.14. Data Rights: The government has unlimited rights to all documents/material produced under this contract to the extent permitted by the data rights clauses.

1.6.15. Organizational Conflict of Interest: The provisions of FAR Subpart 9.5, Organizational and Consultant Conflicts of Interest, concerning organizational conflicts of interest govern this contract.

The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. The Offeror listed in block 30b of this solicitation.

1. Any individual or other legal entity that: a. Directly or indirectly (e.g., through an affiliate), submits offers for or is awarded, or reasonably may be expected to submit offers for or be awarded, a Government contract, including a contract for carriage under Government or commercial bills of lading, or a subcontract under a Government contract; or b. Conducts business, or reasonably may be expected to conduct business, with the Government as an agent or representative of another contractor. (FAR 9.403)

2. Includes the terms prime contractor and subcontractor. (FAR 22.801)

3. Includes a subcontractor at any tier whose subcontract is subject to the provisions of the Services Contract Act. (FAR 22.1001)

4. For subcontracting requirements, the total contractor organization, or a separate entity of it, such as an affiliate, division, or plant, that performs its own purchasing. (FAR 44.101)

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and to make related determinations and findings on behalf of the Government. Note:

The only individual who can legally bind the Government.

2.1.4. CONTRACTOR PERSONNEL. Contractor and subcontractor employees performing working under this contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement (PWS).

2.1.6. DELIVERABLE. Anything that can be physically delivered, but may include non-physical things, such as meeting minutes or reports.

2.1.7. FACILITY CLEARANCE. A facility clearance (FCL) is an administrative determination that, from a national security standpoint, a facility is eligible for access to classified information at the same or lower classification category as the clearance being granted. The FCL may be granted at the Confidential, Secret, or Top Secret level. The FCL includes the execution of a Department of Defense Security Agreement (DD Form 441). Under the terms of the agreement, the Government agrees to issue the FCL and inform the Contractor as to the security classification of information to which the Contractor will have access. The Contractor, in turn, agrees to abide by the security requirements set forth in the National Industrial Security Program Operating Manual, commonly referred to as the NISPOM.

2.1.8. GOVERNMENT-FURNISHED PROPERTY (GFP) OR GOVERNMENT PROPERTY (GP).

Property in the possession of or directly acquired by the Government and subsequently made available to the Contractor.

2.1.9. KEY PERSONNEL. Contractor employees who are critical for achieving PWS objectives. Key personnel shall meet position qualification and experience requirements indicated in the PWS. When key personnel qualifications are used as an evaluation factor in “Best Value” procurement, the Contracting Officer is the only one authorized to concur with key personnel replacement after award of the contract.

When proposed key personnel resumes are used as an evaluation factor in best value procurement, a letter of commitment may be required from the individual whose resume is provided.

2.1.10. LOCAL TRAVEL: Any travel that is required to perform services IAW the SOW that is within a 50-mile radius of the designated place of performance.

2.1.11. PHYSICAL SECURITY. Actions that prevent the loss or damage of government property.

2.1.13. PROPERTY ADMINISTRATOR (PA). The authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to government property in the possession of a Contractor.

2.1.14. PROPERTY MANAGEMENT SYSTEM. System established by the Contractor that is used to manage GFP/GFE in its possession to control, use, preserve, protect, repair, and maintain.

2.1.15. QUALITY ASSURANCE. A planned and systematic pattern of all actions necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved. For the purposes of this document, quality assurance refers to actions by the Government.

2.1.17. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.19. SUBCONTRACT. Any contract as defined in Subpart 2.1 entered into by a subcontractor to furnish supplies, or services for performance of a prime contract or a subcontract. It includes but is not limited to purchase orders, and changed and modifications to purchase orders.

2.1.20. SUBCONTRACTOR. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.21. WORKDAY. The length of time during a day in which the Contractor provides services, in accordance with the contract. Also referred to as Business Day.

2.1.22. WORK WEEK. Monday through Friday, unless otherwise specified.

2.2. ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation

CCE Contracting Center of Excellence

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COTS Commercial-Off-the-Shelf

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Form 254

DD1466 Building Pass

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DOD Department of Defense

FAR Federal Acquisition Regulation

HIPAA Health Insurance Portability and Accountability Act of 1996

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PIPO Phase-In/Phase- Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QC Quality Control

QCP Quality Control Plan

TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: Not Applicable

3.2. Facilities: Not Applicable

3.3. Utilities: Not Applicable

3.4. Equipment: The Government will provide fiberoptic infrastructure

3.5. Materials: Not Applicable

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Part 3 of this SOW.

4.2. Secret Facility Clearance: Not Applicable

4.3. Materials: The Contractor shall provide necessary materials to meet the requirements under this

SOW.

4.4. Equipment: The Contractor shall provide all necessary equipment to meet the requirements under this

PWS.