Solicitation.pdf

Document Number: 36C78626Q50098 Page 1 of 64

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 & 30 1. REQUISITION NUMBER

F369139-26-2000050

PAGE 1 OF

5. SOLICITATION NUMBER

36C78626Q50098

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER 6. SOLICITATION ISSUE

DATE

05/08/2026

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME Ralph Crum

b. TELEPHONE NUMBER (No collect calls) 8. OFFER DUE DATE / LOCAL

TIME

05/29/2026

15:00 PT

CODE 36C786

NATIONAL CEMETERY ADMIN (786)

NATIONAL CEMETERY ADMIN

DEPT OF VETERANS AFFAIRS-CENTRAL CO

5105 RUSSELL RD

QUANTICO, VA 22134

9. ISSUED BY UNRESTRICTED OR X SET ASIDE: 100.00 % FOR

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

X SERVICE-DISALBED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY DISADVANTAGED WOMEN-

OWNED SMALL BUSINESS (EDWOSB)

8(A)

NORTH AMERICAN INDUSTRY

CLASSIFICATION STANDARD

(NAICS): 561612

SIZE STANDARD: $29 Million

10. THE ACQUISITION IS

SEE

SCHEDULE

X

11. DELIVERY FOR FREE ON BOARD

(FOB) DESTINATION UNLESS BLOCK IS

MARKED

0 Days: 0.00 %

0 Days: 0.00 % 0 Days: 0.00 % 0 Days: 0.00 %

12. DISCOUNT TERMS

13a. THIS CONTRACT IS

RATED ORDER UNDER THE

DEFENSE PRIORITIES AND

ALLOCATIONS SYSTEM –

DPAS (15 CFR 700)

13b. RATING

X REQUEST

FOR

QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

14. METHOD OF SOLICITATION

CODE15. DELIVER TO CODE 36C78616. ADMINISTERED BY

NATIONAL CEMETERY ADMIN (786)

NATIONAL CEMETERY ADMIN

DEPT OF VETERANS AFFAIRS-CENTRAL CO

5105 RUSSELL RD

QUANTICO, VA 22134

FACILITY

CODE

CODE

TELEPHONE NUMBER

17a. CONTRACTOR/

OFFEROR

NCA-VACOCODE18a. PAYMENT WILL BE MADE BY

TUNGSTEN

http://www.tungsten-network.com/customer-campaigns/ veterans-affairs/

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS

CHECKED

19. ITEM NUMBER 20. SCHEDULE OF SUPPLIES/SERVICES

(Use Reverse and/or Attach Additional Sheets as Necessary)

21. QUANTITY 22. UNIT 23. UNIT PRICE 24. AMOUNT

Unarmed security guard services at the Los Angeles Natonal Cemetery.

Please see performance work statement and instructions to offerors. Vendor site visit is schedule for 5/13/26.

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

X 27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

X ARE ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

X 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT

TO THE TERMS AND CONDITIONS SPECIFIED.

29. AWARD OF CONTRACT: REFERENCE _____________________________

OFFER DATED _________________ . YOUR OFFER ON SOLICITATION (BLOCK

5) INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (TYPE OR PRINT) Ralph Crum

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

Document Number: 36C78626Q50098 Page 2 of 64

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

PARTIAL FINAL

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

COMPLETE PARTIAL FINAL

36. PAYMENT 37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 11/2021) BACK

Document Number: 36C78626Q50098 Page 3 of 64

Table of Contents

Section Description Page Number

1 Continuation Sheet 1 DIGNITY CLAUSE.docx

1 PERFORMANCE WORK STATEMENT

2 Contract Clauses

52.252-2 Clauses Incorporated by Reference (Feb 1998) Deliveries or Performance 52.203-17 Contractor Employee Whistleblower Rights (Nov 2023) 52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) 52.204-13 System for Award Management Maintenance (Oct 2018) 52.209-6 Protecting the Government's Interest When Subcontracting with Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded (Jan 2025) 52.209-10 Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015) 52.212-4 Contract Terms and Conditions-Commercial Products and Commercial Services (Nov 2023) 52.219-6 Notice of Total Small Business Set-Aside (Nov 2020) 52.219-8 Utilization of Small Business Concerns (Jan 2025) 52.222-3 Convict Labor (June 2003) 52.222-35 Equal Opportunity for Veterans (Jun 2020) 52.222-36 Equal Opportunity for Workers with Disabilities (Jun 2020) 52.222-37 Employment Reports on Veterans (Jun 2020) 52.222-40 Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) 52.222-41 Service Contract Labor Standards (Aug 2018) 52.222-43 Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment (Multiple Year and Option Contracts) (Aug 2018) 52.222-50 Combating Trafficking in Persons (Oct 2025) 52.222-54 Employment Eligibility Verification (Jan 2025) 52.222-62 Paid Sick Leave Under Executive Order 13706 (Jan 2022) 52.223-2 Reporting of Biobased Products Under Service and Construction Contracts (May 2024) 52.223-23 Sustainable Products and Services (May 2024) 52.225-1 Buy American-Supplies (Oct 2022) 52.226-8 Encouraging Contractor Policies To Ban Text Messaging While Driving (May 2024) 52.232-33 Payment by Electronic Funds Transfer-System for Award Management (Oct 2018) 52.232-40 Providing Accelerated Payments to Small Business Subcontractors (Mar 2023) 52.233-3 Protest after Award (Aug 1996) 52.233-4 Applicable Law for Breach of Contract Claim (Oct 2004) 52.240-91 (DEV) Security Prohibitions and Exclusions (NOV 2025) (DEVIATION NOV 2025) 52.244-6 Subcontracts for Commercial Products and Commercial Services (Oct 2025)

852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

852.237-75 KEY PERSONNEL (OCT 2019)

852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

52.203-6 Restrictions on Subcontractor Sales to the Government (Jun 2020) 52.209-9 Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) 52.217-8 Option to Extend Services (Nov 1999) 52.217-9 Option to Extend the Term of the Contract (Mar 2000) 52.222-90 Addressing DEI Discrimination by Federal Contractors 52.223-5 Pollution Prevention and Right-to-Know Information (May 2024) 52.229-3 Federal, State and Local Taxes (Feb 2013)

852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (DEC 2022)

852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR VERIFIED SERVICE-DISABLED

VETERAN-OWNED SMALL BUSINESSES (NOV 2022)

852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING-CERTIFICATE OF

COMPLIANCE FOR SERVICES AND CONSTRUCTION (NOV 2022)

Document Number: 36C78626Q50098 Page 4 of 64

852.222-71 (DEV) COMPLIANCE WITH EXECUTIVE ORDER 13899 (APR 2025) (DEVIATION

APR 2025)

3 Documents, Exhibits, or Attachments 3 P07 SCA WD 2015-5613 rev 31 12032025.pdf 4 Solicitation Provisions

52.252-1 Solicitation Provisions Incorporated by Reference (Feb 1998) 52.203-11 Certification And Disclosure Regarding Payments to Influence Certain Federal Transactions (Sept 2024) 52.203-18 Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements or Statements--Representation (Jan 2017) 52.204-7 System for Award Management (Nov 2024)

852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION (OCT 2018)

52.209-7 Information Regarding Responsibility Matters (Oct 2018) 52.212-1 Instructions to Offerors-Commercial Products and Commercial Services (Sep 2023) 52.216-1 Type of Contract (Apr 1984) 52.217-3 Evaluation Exclusive of Options (Apr 1984) 52.225-2 Buy American Certificate (Oct 2022) 52.233-2 Service of Protest (Sept 2006) 52.252-5 Authorized Deviations in Provisions (Nov 2020)

852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

4 Instructions to Offerors_Evaluations F Deliveries or Performance

Document Number: 36C78626Q50098 Page 5 of 64

Section 1 - Continuation Sheet

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees) Quantity Price Break

0001 See Description Below

PSC: S206

GUARD SERVICES

12.000000 MO

Description: Security Guard/Patrol/Security Vehicle

Period of Performance: 08/01/2026 - 07/31/2027

Reference Line: F369139-26-2000050 - 0001

Pricing Options: Base

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees) Quantity Price Break

10001 See Description Below

PSC: S206

GUARD SERVICES

12.000000 MO

Description: Security Guard/Patrol/Security Vehicle

Period of Performance: 08/01/2027 - 07/31/2028

Reference Line: F369139-26-2000050 - 10001

Pricing Options: Option 0001

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees) Quantity Price Break

20001 See Description Below

PSC: S206

GUARD SERVICES

12.000000 MO

Description: Security Guard/Patrol/Security Vehicle

Period of Performance: 08/01/2028 - 07/31/2029

Reference Line: F369139-26-2000050 - 20001

Pricing Options: Option 0001

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees) Quantity Price Break

30001 See Description Below

PSC: S206

GUARD SERVICES

12.000000 MO

Description: Security Guard/Patrol/Security Vehicle

Period of Performance: 08/01/2029 - 07/31/2030

Reference Line: F369139-26-2000050 - 30001

Pricing Options: Option 0001

Document Number: 36C78626Q50098 Page 6 of 64

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees) Quantity Price Break

40001 See Description Below

PSC: S206

GUARD SERVICES

12.000000 MO

Description: Security Guard/Patrol/Security Vehicle

Period of Performance: 08/01/2030 - 07/31/2031

Reference Line: F369139-26-2000050 - 40001

Pricing Options: Option 0001

Document Number: 36C78626Q50098 Page 7 of 64

DIGNITY CLAUSE

Respect for Headstones and Markers in National Cemeteries, Handling of Markers and Headstones

1. Every action by contractor personnel at a national cemetery must be performed with the special care, reverence, dignity, and respect that acknowledges the cemetery as the final resting place that commemorates the service and sacrifice that service members, Veterans and their families made for our Nation. Critically important is the awareness required of the Contractor employees of the remains buried in the grounds where the work is performed. The utmost care must be given to these remains and the headstones and flat grave markers that mark those gravesites and memorialize the service of individuals.

a. Contractors cannot walk, stand, lean, sit or jump on headstones or markers. Nor can they drive over them.

b. No tools, equipment or other items will be placed or leaned on headstones or markers.

c. Use care not to scratch or damage markers in any manner.

d. Contractor shall be responsible for replacing damaged headstones and markers and for restoring turf damaged during performance of this work.

e. Additionally, should any activity result in the exposure and/or damage to any remains, container for remains (e.g., casket or urn), or outer burial container, the contractor must contact the COR, Director/Assistant Director, or Contracting Officer (CO) for guidance.

2. Any doubts as to proper procedures shall be brought to the attention of the COR, Director/Assistant Director, or CO for guidance or resolution. While the COR and/or Cemetery

Director may give guidance regarding the dignity clause, compliance, and performance, only the

CO can authorize changes to the contract terms and conditions.

3. The contractor is required to discuss the guidance with employees and/or subcontractors and have each employee sign a statement of compliance and deliver the signed statement to the

COR before work may begin.

(END)

Document Number: 36C78626Q50098 Page 8 of 64

PERFORMANCE WORK STATEMENT (PWS)

UNARMED SECURITY GUARD SERVICES

Los Angeles National Cemetery

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personnel services contract to provide Unarmed Security Guard

Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. DESCRIPTION OF SERVICES: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Unarmed Security Guard Services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2. BACKGROUND: The Department of Veterans Affairs (VA) National Cemetery

Administration (NCA) is responsible for the operation and maintenance of national cemeteries across the United States. The primary mission of the NCA is to honor Veterans and their eligible family members with final resting places in national shrines and with lasting tributes that commemorate their services and sacrifice to our Nation.

To support this mission, unarmed security services are required to ensure the safety and security of cemetery property, staff visitors, and assets during designated periods. Security services play a crucial role in maintaining the dignity, respect and solemnity appropriate to a national cemetery environment. These services include site patrols, incident reporting, access control, and deterrence of unauthorized activity.

This contract provides for unarmed security guard services at Los Angeles National

Cemetery, located in Los Angeles California to maintain a safe and secure environment in alignment with federal, state, and local regulations and the NCA’s commitment to operational excellence.

1.3. OBJECTIVES:

1.3.1. Provide a secure and respectful environment that upholds the dignity of the national cemetery, ensuring the safety of visitors, employees, and government property at all times.

Document Number: 36C78626Q50098 Page 9 of 64

1.3.2. Prevent unauthorized access, vandalism, theft, or disturbances on cemetery grounds through professional, proactive, and visible security presence.

1.3.3. Support the uninterrupted conduct of interment services and ceremonial events by maintaining situational awareness, managing access, and ensuring a peaceful setting.

1.3.4. Respond appropriately and efficiently to security incidents, emergencies, and suspicious activity, in coordination with cemetery personnel and local law enforcement as needed.

1.3.5. Ensure continuous monitoring and safeguarding of critical infrastructure and assets, including administrative buildings, maintenance facilities, committal shelters, flagpole area, and memorial areas.

1.3.6. Promote public confidence and trust by providing courteous, professional assistance to visitors while maintaining a discreet and solemn demeanor appropriate to a national shrine.

1.3.7. Comply with all applicable federal, state, and local laws, as well as Department of

Veterans Affairs (VA) and NCA-specific regulations and post orders.

1.3.8. Deliver all security services in a manner consistent with the mission and values of the National Cemetery administration: “No Veteran Ever Dies”.

1.4. SCOPE: Unarmed Security Guard Services. The purpose of this contract is to provide

Unarmed Security Guard Services at Los Angeles National Cemetery in support of the

National Cemetery Administration (NCA), U.S. Department of Veterans Affairs. The contractor shall furnish all labor, supervision, equipment, uniforms, supplies, and transportation necessary to perform professional Unarmed Security Guard Services to protect government property, cemetery grounds, employees, and the visiting public.

1.4.1. Security services shall be performed in a manner that reflects the dignity, solemnity, and reverence of the national cemetery, honoring the service and sacrifice of interred veterans and their families. All security activities shall be conducted with the utmost respect and discretion in accordance with federal regulations, local laws, and

VA/NCA policies.

1.4.2. The contractor shall ensure continuous surveillance and patrol of designated areas, control access points, prevent unauthorized activity, respond to security incidents, and support special events such as military funeral honors and ceremonial events. All duties shall be performed by qualified, trained, and licensed personnel in accordance with the requirements set forth in this PWS.

1.4.3. The scope includes routine patrols, monitoring of facilities, incident response, emergency support, visitor assistance, and the maintenance of security logs and incident reports as directed by the Contracting Officer’s Representative (COR). The contractor will take time stamped photos of the Spanish War Monument, Indoor columbarium, new columbarium and admin building during their shift. The contractor

Document Number: 36C78626Q50098 Page 10 of 64 will lock the main gate to the historical side of the Cemetery and new side at dusk.

Unlock the historical side and new side at dawn. The contractor will lock the indoor columbarium at dusk and unlock at dawn. Services shall be provided during regular weekday operating hours 1600 to 0800, 24- hours on weekends and during scheduled and unscheduled federal holidays and weekends.

1.5. PERIOD OF PERFORMANCE: The period of performance shall be for one (1) Base

Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year

Option Year I

Option Year II

Option Year III

Option Year IV

1.6. QUALITY CONTROL AND ASSURANCE

1.6.1. QUALITY CONTROL: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this

PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system. Contractor shall submit quality control plan 10 days post award date to contracting officer and contracting officer representative.

1.6.2. QUALITY ASSURANCE: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance

Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3. RECOGNIZED HOLIDAYS:

January New Year’s Day

January Martin Luther King Jr.’s Birthday

February Washington’s Birthday

May Memorial Day

Document Number: 36C78626Q50098 Page 11 of 64

June Juneteenth

July Independence Day

September Labor Day

October Columbus Day

November Veterans Day

November Thanksgiving Day

December Christmas

When a holiday falls on Sunday, the following Monday will be observed as a Federal

Holiday. When a holiday falls on a Saturday, the preceding Friday will be observed as a

Federal Holiday by U.S. Government Agencies. Also included would be any day specifically declared by the President of the United States of America as a Federal

Holiday.

1.7. HOURS OF OPERATION: The contractor is responsible for conducting business, between the hours of 1600 to 0800 [16] total hours per weekday and [24] total hours per weekend days and holidays. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.8. PLACE OF PERFORMANCE: The work to be performed under this contract will be performed at 950 S. Sepulveda Blvd, Los Angeles CA 90049.

1.9. TYPE OF CONTRACT: The government will award a definitive quantity firm-fixed price contract.

1.10. INTERFERENCE WITH GOVERNMENT OPERATIONS: Performance of work by the Contractor personnel under the terms of this contract shall not interfere with regularly scheduled Government operational activities.

1.11. SECURITY REQUIREMENTS: The Contractor shall perform security services in accordance with applicable Federal, State, and local laws, and in alignment with relevant portions of VA Directive 0730, Security and Law Enforcement, specifically those sections addressing physical security, access control, incident reporting, and emergency preparedness. This reference does not authorize contract security personnel to carry firearms, exercise law enforcement authority, or perform police functions. Armed security response and law enforcement remain the responsibility of VA Police and/or local law enforcement agencies. The Contractor shall maintain a current list of all

Document Number: 36C78626Q50098 Page 12 of 64 individuals working onsite. The Contractor shall maintain a list of all vehicles onsite, whether company-owned or employee-owned private vehicles.

1.12. PHYSICAL SECURITY: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. (Insert the following sentence, if performing in a government facility.) At the close of each work period, government facilities, equipment, and materials shall be secured.

1.13. CEMETERY ACCESS: The Contractor shall be responsible for ensuring that all personnel authorized to perform work under this contract obtain cemetery access.

Within ten (10) workdays after contract award, the Contractor shall submit to the

Contracting Officer and COR the names of ALL personnel working under this contract. Changes of the Contractor personnel list shall be submitted within 24 hours of the change taking place. All Contractor employees shall have on them, at all times, positive, photographic identification.

1.14. KEY CONTROL AND REPORTING: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting

Officer.

1.14.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the

Government and the total cost deducted from the monthly payment due the

Contractor.

1.14.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

Document Number: 36C78626Q50098 Page 13 of 64

1.14.3. Lock Combinations (If applicable): The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality

Control.

1.14.4. SPECIAL QUALIFICATIONS: The Contractor shall provide a signed statement verifying that all personnel assigned to Los Angeles National Cemetery possess all required training/certification from the California Bureau of Security and

Investigative Services (BSIS) and Chapter 11.5 of the California Business and

Professions Code. Failure to provide verified documentation prior to assignment may result in the removal of personnel from the worksite at no additional cost to the

Government and may be grounds for non-acceptance of work or other contractual remedies as deemed necessary by the Contracting Officer. Signed statements for personnel special qualifications statements shall be provided to the Contracting

Officer 5 business days prior to duty assignment of employees to Los Angeles

National Cemetery.

1.14.5. California State guard registration card issued by the Bureau of Security and

Investigative Services. Name on security guard license must match state issued driver’s license. Background Checks/Suitability Screening – Must pass a criminal background check

1.14.6. Background Checks/Suitability Screening – Must pass a criminal background check.

1.14.7. U.S. Citizenship or Legal Authorization to Work- All personnel must be U.S.

citizens or legally authorized to work under federal contracting rules Valid Driver’s

License.

1.14.8. Minimum Age Requirement- Guards must be at least 21 years old.

1.14.9. Valid Driver’s License.

1.14.10. Post Orders and Incident Reporting Knowledge – Familiarity with maintaining daily activity logs, incident reports, and following post orders.

1.14.11. Patrol Guards must hold an active Private Patrol Officer License.

1.16. POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS: The

Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition

Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative

(COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting

Document Number: 36C78626Q50098 Page 14 of 64 officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.16.1 CONTRACTING OFFICER REPRESENTATIVE (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract:

issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the

Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The contractor will be provided the CORs email address and phone number.

1.16.2 KEY PERSONNEL: The follow personnel are considered key personnel by the government: Program Manager and Onsite Supervisor. The Program Manager shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract. Prior to assuming the responsibility of a post, the Contractor’s

Program Manager shall ensure that the Guards are briefed and trained in the requirements of their post. The Onsite Supervisor shall be responsible for the daily operation and oversight of all activities.

1.16.3 PROGRAM MANAGER: The program manager or alternate shall be available between 8:00 a.m. to 4:30p.m., Monday thru Friday except Federal holidays.

Qualifications for all key personnel are listed below:

1.16.4 ON-SITE SUPERVISOR: The On-Site Supervisor shall have a minimum of four

(4) years of supervision of physical security and patrol guard services supervising a minimum of five (5) guards at one time. The On-Site Supervisor shall have a current security guard license during the performance of the contract. The

Contractor shall maintain a copy of the license of each Guard that performs services on this contract to demonstrate compliance with required qualification of the Guards under this contract and shall be presented upon request.

Document Number: 36C78626Q50098 Page 15 of 64

1.16.5 IDENTIFICATION OF CONTRACTOR EMPLOYEES: All contract

personnel attending meetings and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel will not be required to obtain and wear badges in the performance of this service.

PART 2

DEFINITIONS & ACRONYMS

2 DEFINITIONS AND ACRONYMS:

2.1 DEFINITIONS:

2.1.1 CONTRACTOR: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER: A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract.

Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE: A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE: Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

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2.1.6. KEY PERSONNEL: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY: Actions that prevent the loss or damage of

Government property.

2.1.8. QUALITY ASSURANCE: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE: Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR: One that enters into a contract with a prime contractor.

The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY: The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK: Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

CFR Code of Federal Regulations

COR Contracting Officer Representative

FAR Federal Acquisition Regulation

CO Contracting Officer

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

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QCP Quality Control Program

TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Facilities The Government will not provide facilities to the contractor.

3.2 Utilities The Government will not provide utilities. If utilities are furnished, the following is required: The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.3 Equipment The Government will provide one set of keys.

3.4 Materials The Government will provide the Cemeteries Emergency Preparedness

Plan.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Uniform and Personal Appearance: The Contractor shall furnish all guards with the appropriate standardized uniforms that:

4.2.1 Clearly identify the individual as a security officer

4.2.2 Are clean, professional and appropriate for weather conditions

4.2.3 The contractor shall have a cell phone

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4.3. Materials The Contractor shall furnish marked vehicles suitable for patrolling cemetery grounds if the post requires mobile patrol. Vehicles must be state registered, insured, clean, well-maintained, and compliant with local, state and federal regulations.

PART 5

SPECIFIC TASKS

5. CLIN 0001: Security Guard/Patrol/Security Vehicle

5.1. The contractor shall provide one guard to perform the following tasks

5.2. Perimeter and Grounds Patrol: The contractor shall conduct routine and random patrols of the cemetery perimeter, interior roadways, columbaria, maintenance areas, and facilities during assigned duty hours. Patrols shall deter trespassing, vandalism, theft, and any unauthorized or suspicious activity. Patrol frequency shall be recorded in a daily activity log and time stamped photos of the north end fence, south end fence, west end fence and front gate will be sent to the COR.

5.3. Incident Response: The contractor shall respond immediately to any security-related incidents, including but not limited to disturbances, protests, medical emergencies, property damage or suspicious behavior. The guard shall notify appropriate authorities (Veterans Affairs Police 310-268-4524, local police emergency or non-emergency line, fire department or emergency medical) and the COR as required, and document all actions taken in an incident report. Incident report shall be emailed to the

COR no later than 2 hours post incident.

5.4. Ceremony Support: The contractor shall provide security presence during ceremonies (Memorial Day, Veterans Day and Wreath Across America) ensuring a peaceful and undisturbed environment. The guard shall assist with traffic control or pedestrian management as needed during large funeral services and ceremonies.

5.5. Property Surveillance: The contractor shall monitor administrative buildings, maintenance facilities, flagpoles, monuments, columbarium walls, public restrooms and equipment storage areas to ensure government property is not tampered with, stolen, or damaged. Any suspicious activity shall be reported immediately. Time stamped photos of the Spanish War Monument, Indoor columbarium, new columbarium and admin building during their shift.

5.6. Professional Appearance and Conduct: All guards shall present a professional image consistent with the solemn mission of the Los Angeles National Cemetery.

Uniforms shall be clean, complete, and worn properly. Guards shall remain courteous, respectful, and non-disruptive while interacting with the public, veterans’ families and cemetery staff. The guard shall take a photo of themselves at the beginning of their shift.

5.7. Compliance with Post Orders: The contractor shall ensure all assigned unarmed security personnel comply with current Post Orders provided by the Los Angeles

Document Number: 36C78626Q50098 Page 19 of 64

National Cemetery Director or the Contracting Officer’s Representative (COR). These post orders outline site-specific duties, patrol schedules, emergency response protocols, access control procedures, and conduct expectations.

The contractor shall:

Ensure guards are trained and familiar with all applicable post orders before beginning any post assignment.

Maintain a record of training acknowledgments signed by each guard.

Implement updates to post orders within 24 hours of notification by the COR.

Ensure post orders are always accessible.

Failure to comply with post orders may result in corrective action or contract termination under the terms of this agreement.

5.8. Locking and Unlocking the Cemetery: The contractor will lock the historical main gate and the new side gate at dusk. They will also lock the indoor columbarium at dusk. The contractor will open the historical main gate, the new side gate, and indoor columbarium at dawn.

5.9 Protests: The contractor shall monitor protest events everywhere within the

Cemetery and along Wilshire Blvd. The contractor shall communicate to the COR of any protests. The contractor shall inform the VA police if protesters damage property or deface property.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS) (If applicable): (In this section list any publications, manuals, and/or regulations that the contractor must abide by. See example provided below.)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures

6.2 VA Directive 0730 - Security and Law Enforcement

Physical Security Requirements- (appendix B in VA Handbook 0730, which implements VA Directive 0730) covers building access control, barriers, alarm systems, and securing high-value assets-an appropriate baseline for security protocols.

Incident Reporting Policies- Directive 0730 emphasizes mandatory reporting of criminal acts and security incidents within VA facilities.

Policy Intent- The directive states its purpose is to protect lives and property within VA’s jurisdiction.

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6.3 NCA Directive 0320 – Emergency Preparedness Program: Establishes requirements for preparedness and response to emergencies (natural disasters, manmade events, security threats)

6.4 NCA Directive 3000 – Operational Standards and Measures for VA National

Cemeteries: Provides baseline performance standards for all National Cemeteries to ensure consistency and dignity.

6.5 NCA Directive 3012 – Uniforms and PPE for National Cemetery Employee:

Defines standards for uniforms and personal protective equipment for NCA Staff.

6.6 Cemetery Emergency Preparedness Plan – This is a local document that states the appropriate responses to emergency.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

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(Under this section list all attachments and technical exhibits that will be useful for the contractor to submit an appropriate proposal.)

7. Attachments:

7.1. Attachment 1/Technical Exhibit 1 – Quality Assurance Surveillance Plan

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

7.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data

7.4 Attachment 4/Technical Exhibit 4 – Cemetery Site Map

7.5 Attachment 5/ Technical Exhibit 5 – Post Order Template

7.6 Attachment 6/Technical Exhibit 6 – Incident Report

7.7 Attachment 7/Technical Exhibit 7 – Daily Activity Log

7.8 Attachment 8/Technical Exhibit 8 – Cemetery Rules

Attachment 1/ Technical Exhibit 1 Quality Assurance Surveillance Plan (QASP)

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Attachment 2/Technical Exhibit 2 Deliverables Schedule

Deliverable Frequency # of

Copies

Medium/Format Submit

To

Performance Objective

Standard Performance

Threshold

Method of

Surveillance

Impact on CPARS

The contractor shall conduct routine and random patrols.

PWS 5.2

Perimeter and

Grounds Patrol

Zero deviation from standard

Time stamped photos will be sent to the COR

Negative impact on

CPARS if

Performance

Objective falls below

Performance

Threshold The contractor shall respond immediately to any security related incidents

PWS 5.3

Incident

Response

Zero deviation from standard

Random Sampling by

COR

Negative impact on

CPARS if Performance

Objective falls below

Performance Threshold

The contractor shall provide a security presence during holiday services

PWS 5.4

Ceremony

Support

Zero deviation from standard

COR will be present at events to ensure the contractor is performing services

Negative impact on CPARS if Performance

Objective falls below Performance Threshold

The contractor shall monitor buildings

PWS 5.5

Property

Surveillance

Zero deviation from standard

Time stamped photos will be sent to the COR

Negative impact on CPARS if Performance Objective falls below Performance Threshold

All guards shall present a professional image

PWS 5.6

Personnel appearance and conduct

Zero deviation from standard

Time stamped photos will be sent to the COR

Negative impact on CPARS if Performance Objective falls below Performance Threshold

The contractor shall ensure all personnel comply with current Post Orders

PWS 5.7

Compliance with Post

Orders

Zero deviation from standard

Random Sampling by

COR

Negative impact on CPARS if Performance Objective falls below Performance Threshold

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PWS 1.6.1

Quality Control

Plan

10 days post award 2 Email CO/COR

PWS 1.16

Special

Qualifications

Statement

5 business days prior to assignment to cemetery

2 Email CO/COR

PWS 1.14

Contractor personnel list

10 days post award 2 Email CO/COR

PWS 5.2

Daily Activity Log

Daily entries 1 Email COR

PWS 5.3

Incident Report

2 hours Post Incident 1 Email COR

Attachment 3/Technical Exhibit 3 Estimated Workload Data

1. General Information

Category Description

Total Cemetery Acreage 114 Acres

Burial Sections 469 Sections

Daily Visitor Average 25

Special Events Per Year 5

Operating Hours 0800 to 1630

Security Coverage Required Monday thru Friday 16 hours a day and

24 hours weekends and 24 hours on holidays.

2. Post Assignment

Post Location Frequency Duration Tasks

Main Gate Daily 8 hours a day Monitor visitor access, lock unlock gate

Patrol Route

(foot/vehicle)

3x per shift 45 min each Rove for incidents, check buildings and perimeter

Admin Building Hourly Variable Lock at night

Special Events As Scheduled 4-8 hours Crowd control, traffic direction

3. Incident and Activity Estimates (Annual)

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Activity Estimated Frequency

Visitor Assistance 1000

Lost & Found Reports 20

Property Damage Reports 5

Trespass Incidents 30

Medical/First Aid Assets 15

Emergency Response Coordination 20

4. Equipment and Supplies (Contractor Furnished)

Item Quantity Frequency

Uniformed Guards 1 Daily

Patrol Vehicle 1 Daily

Flashlights, reflective vest 1 As Needed

Daily Activity Logs 1 Daily

5. Seasonal Considerations

Season Consideration

Spring/Summer High visitor volume, increased patrols during events

Fall/Winter Shorter daylight hours, potential for weather-related hazards, PPE

Attachment 4/Technical Exhibit 4 Cemetery Site Map

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Attachment 5/Technical Exhibit 5 Post Order Template

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Post Orders- Los Angeles National Cemetery Unarmed Security Services

Cemetery Name:

Location:

Shift Times:

Reporting Location:

Prepared By:

Approved By:

1. Purpose: To provide clear, consistent instructions for unarmed security personnel assigned to guard duty at Los Angeles National Cemetery, ensuring the protection of government property, personnel, and the public, while upholding the solemn dignity of the cemetery grounds.

2. General Responsibilities:

• Maintain a visible, professional presence on-site during assigned shifts

• Protect cemetery property and facilities from vandalism, theft, trespassing, and other unauthorized activities

• Monitor entrances, exits, and perimeter during open and closed hours

• Greet and assist cemetery visitors respectfully and tactfully

• Enforce cemetery rules and regulations without confrontation

• Promptly report all incidents, suspicious activity, or hazards to the

Contracting Officer Representative (COR) and local authorities if necessary

• Complete all required logs and reports during and at the end of each shift

3. Daily Duties:

• Sign in with the COR or designated representative at the beginning of each shift

• Conduct initial perimeter and facilities check

• Log all notable observations, visitor interactions, and incidents

• Monitor security cameras or other systems if applicable

• Lock/unlock gates and facilities at designated times

• Conduct roving foot and/or vehicle patrols at regular intervals

• Assist with crowd control during ceremonies or special events as requested

• Notify appropriate personnel of maintenance or safety hazards

4. Communication Protocols:

• Report emergencies immediately via 911, then notify the COR

• Use clear, professional radio communication at all times

• Maintain a daily activity log and submit shift reports to the COR

5. Emergency Procedures:

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• Be familiar with site-specific emergency preparedness plan (e.g. fire, medical, severe weather)

• Provide basic assistance during emergencies until first responders arrive

(traffic control direct ambulance)

• Secure the area as necessary and direct emergency personnel upon arrival

• Report all incidents involving injury, damage, or criminal activity within two

(2) hours of event.

6. Uniform and Appearance

• Wear a clean, approved uniform at all times while on duty

• Display company identification badge and any required government credentials

• Maintain a professional and respectful appearance at all times

• Contractor will take a photo of their selves at the beginning of the duty day and send it to the COR

7. Prohibited Conduct

• No sleeping or inattentiveness while on duty

• No use of personal electronic devices unless authorized

• No consumption of food, beverages, or tobacco products in public view

• No weapons or unauthorized equipment

8. Special Instructions

(Insert any site-specific instructions, such as monitoring certain areas more frequently, scheduled ceremonies, or access restrictions) Spanish War monument, check the main building

Acknowledgment

Security Officer Name:

Signature Date

Supervisor Name

Signature Date

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Attachment 6/Technical Exhibit 6 Incident Report Template

Incident Report#__________

XXX National Cemetery Security Services

Date of Report:

Time of Report:

Name of Reporting Officer:

Post/Location:

1. Date and Time of Incident:__________________________

2. Location of Incident:_______________________________

3. Type of Incident (Check all that apply):

Disturbance of Visitors

Property Damage/Vandalism

Unauthorized Entry

Medical Emergency

Suspicious Activity

Theft

Other:______________________________________

4. Description of the Incident:

(Provide a clear and detailed narrative, including sequence of events, individuals involved, and any actions taken.)

5. Names of Individuals involved (if known):______________________________

6. Witnesses (if any):__________________________________________________

7. Actions Taken by Security Personnel:__________________________________

8. Notifications Made (Check all that apply)

Contracting Officer’s Representative (COR)

Cemetery Director

Local Law Enforcement

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Emergency Medical Services

Other:

9. Follow-up Actions Required:

10. Signature of Reporting Officer:________________________________

Date:______________________

11. Reviewed by (Supervisor/Manager):____________________________

Date:______________________

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Attachment 7/Technical Exhibit 7 Daily Log Template

National Cemetery Security Services

Daily Security Log

Date: ______________

Shift Start Time:_________________

Shift End Time:__________________

Reporting Officer:________________

Supervisor:______________________

1. Shift Activities:

(Summarize routine security patrols, post…