Solicitation 19GE5025R0039 IT Naples Janitorial.pdf

SENSITIVE BUT UNCLASSIFIED

SOLICITATION

DOCUMENT

IDIQ Janitorial Services US Consulate General Naples, Italy

Solicitation No. 19GE5025R0039

US Consulate General Frankfurt Regional Procurement Support Office [RPSO]

Giessenerstrasse 30 60435 Frankfurt am Main, Germany

19GE5025R0039

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 & 30

1. REQUISITION NUMBER

5. SOLICITATION NUMBER

19GE5025R0039

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER 6. SOLICITATION ISSUE

DATE

04/03/2025

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

Anthony K. Walker

b. TELEPHONE NUMBER (No collect calls)

c. EMAIL walkerak@state.gov

8. OFFER DUE DATE / LOCAL

TIME

04/30/2025 23:59

CODE FRANK

AMERICAN CONSULATE GENERAL FRANKFURT

GIESSENER STRASSE 30

ATTN: RPSO

60435, FRANKFURT, GERMANY

9. ISSUED BY X UNRESTRICTED OR SET ASIDE: % FOR

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

10. THE ACQUISITION IS

SEE

SCHEDULE

11. DELIVERY FOR FOB DESTINATION

UNLESS BLOCK IS MARKED

12. DISCOUNT TERMS

13a. THIS CONTRACT IS

RATED ORDER UNDER DPAS

(15 CFR 700)

13b. RATING

RFQ IFB X RFP

14. METHOD OF SOLICITATION

NAPLECODE15. DELIVER TO

AMERICAN CONSULATE GENERAL NAPLES

PIAZZA DELLA, REPUBLICA 80122

ATTN: GSO

NAPLES, ITALY

CODE OPEAQM16. ADMINISTERED BY

RPSO Frankfurt OPE/AQM/IP/RPSO Frankfurt Office of Acquisition (AQM) Frankfurt

FACILITY

CODE

CODE

Contact UEI:

Telephone No.

17a. CONTRACTOR/

OFFEROR

OPEAQMCODE18a. PAYMENT WILL BE MADE BY

AMERICAN CONSULATE GENERAL NAPLES

PIAZZA DELLA, REPUBLICA 80122

ATTN: FMO

NAPLES, ITALY

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER SEE ADDENDUM

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS

CHECKED

19. ITEM NO. 20. SCHEDULE OF SUPPLIES/SERVICES

(Use Reverse and/or Attach Additional Sheets as Necessary)

21. QUANTITY 22. UNIT 23. UNIT PRICE 24. AMOUNT

See Line Items Section

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

X 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA X ARE ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

X 28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN 1 COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH

OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE

TERMS AND CONDITIONS SPECIFIED.

29. AWARD OF CONTRACT: REF. _____________________________ OFFER

DATED _________________ . YOUR OFFER ON SOLICITATION (BLOCK 5)

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN,

IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF THE CONTRACTING OFFICER (TYPE OR PRINT) Nicolas Wilhelm

31c. DATE SIGNED 04/04/2025

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 02/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

CGFS // CGFS

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _________________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

PARTIAL FINAL

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

COMPLETE PARTIAL FINAL

36. PAYMENT 37. CHECK NUMBER

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print)

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 02/2012) BACK

Line Item Summary

Solicitation Number:

19GE5025R0039

Contract Number: Title: IT Consulate Naples Janitorial Services

Date of Solicitation:

04/03/2025

Line Item No.

Description Quantity Unit Unit Price Total Cost

001 BASE YEAR:

CLINs 0001-0004 Type of Contract Pricing: FFP

Doc Ref No:

Delivery Date (Start to End) Date FOB:

05/17/2025 to 05/16/2026

1.00 YR $0.00 $0.00

BASE PERIOD

1001 FIRST OPTION YEAR:

CLINs 1001-1004 Type of Contract Pricing: FFP

Doc Ref No:

Delivery Date (Start to End) Date FOB:

05/17/2026 to 05/16/2027

1.00 YR $0.00 $0.00

2001 SECOND OPTION YEAR:

CLINs 2001-2004 Type of Contract Pricing: FFP

Doc Ref No:

Delivery Date (Start to End) Date FOB:

05/17/2027 to 05/16/2028

1.00 YR $0.00 $0.00

3001 THIRD OPTION YEAR:

CLINs 3001-3004 Type of Contract Pricing: FFP

Doc Ref No:

Delivery Date (Start to End) Date FOB:

05/17/2028 to 05/16/2029

1.00 YR $0.00 $0.00

4001 FOURTH OPTION YEAR:

CLINs 4001-4004 Type of Contract Pricing: FFP

Doc Ref No:

Delivery Date (Start to End) Date FOB:

05/17/2029 to 05/16/2030

1.00 YR $0.00 $0.00

52.252-1 - Solicitation Provisions Incorporated by Reference (Feb 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es):

[Insert one or more Internet addresses] (End of provision) Clause Title Fill-ins

52.203-12 Limitation On Payments to Influence Certain Federal Transactions (Jun 2020)

52.204-13 System for Award Management Maintenance (Oct 2018)

52.204-18 Commercial and Government Entity Code Maintenance (Aug 2020)

52.228-5 Insurance-Work on a Government Installation (Jan 1997)

52.214-34 Submission of Offers in the English Language (Apr 1991)

1. - SERVICES AND PRICES

1. SCOPE OF CONTRACT

The Contractor shall perform janitorial work, including furnishing all labor, material, equipment and services, for the U.S. Consulate General in Naples, Italy. The price listed below shall include all labor, materials, overhead, profit and insurance in accordance with the specifications, terms and conditions set forth in this contract.

The performance period of this contract is for a base year, with four (4) one-year options to renew.

JAMES ZADROGA 9/11 VICTIMS HEALTH AND COMPENSATION ACT OF 2010 NOTICE: UNLESS A WAIVER OR EXCEPTION APPLIES, PAYMENTS SUBSEQUENT TO THIS PROCUREMENT ARE SUBJECT TO AN EXCISE TAX OF 2%

PERSUANT TO 26 U.S.C. 5000C.

The U.S. Government (hereafter referred to as the Government or USG) will pay the Contractor a firm, fixed price for services satisfactorily performed under this contract.

2. PRICING

This is a firm fixed-price indefinite quantity/indefinite delivery contract.

a. The Contractor shall provide the services for the base period of the contract at the rates shown below and any option years exercised by the Government.

b. The quantities of supplies and services specified in the Schedule are estimates only and are not guaranteed by this contract.

c. The Contractor shall furnish to the Government, when and if ordered, the supplies or services as specified in this contract. The Government may issue orders requiring delivery to multiple destinations or performance at multiple locations. Except as specified in the Delivery-Order Limitations clause or in the paragraph below, there is no limit on the number of orders that may be issued/ordered.

d. VALUE ADDED TAX.

Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the U.S.

Consulate has a tax exemption certificate from the host government.

3. PRICE SCHEDULE

Please complete the table below inserting the total estimated costs:

BASE YEAR TOTAL ESTIMATED (Clin 0001-0004) FIRST OPTION YEAR TOTAL ESTIMATED (Clin 1001-1004) SECOND OPTION YEAR TOTAL ESTIMATED (Clin 2001-2004) THIRD OPTION YEAR TOTAL ESTIMATED (Clin 3001-3004) FOURTH OPTION YEAR TOTAL ESTIMATED (Clin 4001-4004)

GRAND TOTAL ESTIMATED (BASE + OPTION YEARS)

CURRENCY: The prices are stated in (please insert the currency of the offer).

The offeror shall clearly identify and state the currency for all costs in their price proposal. After award, the Contractor shall invoice in and payment will be made according to the currency identified in the offeror’s proposal, unless otherwise specified by the Contracting Officer.

Base Year

CLIN

Item Description Unit of Measure Unit Price Estimated Quantity Total Estimated Price

0001 Standard Services as described in paragraph 1.3 of Statement of Work

Month 12

0002 Temporary Additional Services per sqm as described in paragraph 1.4 of

SOW

Sqm 1000

0003 Temporary Additional Services per hour as described in paragraph 1.4 of

SOW

Hour 1000

0004 DBA if applicable Lot 1

Total Estimated Base Year

First Option Year

1001 Standard Services as described in paragraph 1.3 of Statement of Work

Month 12

1002 Temporary Additional Services per sqm as described in paragraph 1.4 of

SOW

Sqm 1000

1003 Temporary Additional Services per hour as described in paragraph 1.4 of

SOW

Hour 1000

1004 DBA if applicable Lot 1

Total Estimated First Option Year

Second Option Year

2001 Standard Services as described in paragraph 1.3 of Statement of Work

Month 12

2002 Temporary Additional Services per sqm as described

Sqm 1000 in paragraph 1.4 of

SOW

2003 Temporary Additional Services per hour as described in paragraph 1.4 of

SOW

Hour 1000

2004 DBA if applicable Lot 1

Total Estimated Second Option Year

Third Option Year

3001 Standard Services as described in paragraph 1.3 of Statement of Work

Month 12

3002 Temporary Additional Services per sqm as described in paragraph 1.4 of

SOW

Sqm 1000

3003 Temporary Additional Services per hour as described in paragraph 1.4 of

SOW

Hour 1000

3004 DBA if applicable Lot 1

Total Estimated Third Option Year

Fourth Option Year

4001 Standard Services as described in paragraph 1.3 of Statement of Work

Month 12

4002 Temporary Additional Services per sqm as described in paragraph 1.4 of

SOW

Sqm 1000

4003 Temporary Additional Services per hour as described in paragraph 1.4 of

SOW

Hour 1000

4004 DBA if applicable Lot 1

Total Estimated Fourth Option Year

1.6 - CONTRACT MINIMUM AND CEILING

During the entire period of the contract, the Government shall order, as a minimum, services in an amount of at least $25,000.00. The Government makes no guarantee as to the number of orders or actual amount of services that will be requested above this guaranteed minimum.

The maximum dollar value all task orders is (to be determined at time of award) .

2. - STATEMENT OF WORK

The purpose of this fixed price contract is to obtain janitorial services for real property owned or managed by the U.S. Government at the American Consulate General in Naples, Italy. The Contractor shall perform janitorial services in all designated spaces including, but not limited to halls, offices, restrooms, work areas, entrance ways, lobbies, storage areas, elevators and stairways. The contract will be for a one year period from the date of the contract award, with 4 (four) one-year options.

The Contractor shall furnish all managerial, administrative, and direct labor personnel that are necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other business purposes.

1.1 General Instructions

The Contractor shall prepare general instructions for the work force. The Contractor shall provide drafts to the Contracting Officer's Representative (COR) for review within thirty days after contract award. The Contracting Officer’s Representative must approve these general instructions before issuance.

1.2 Duties and Responsibilities

1.2.1 Certain areas listed in paragraph #3 require an escort and can only be entered during scheduled times. The General Instructions shall emphasize security requirements so that accidental security violations do not occur.

1.2.2. Contractor shall schedule routine cleaning requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations. They are to be performed on a daily basis.

1.2.3. Contractor shall schedule periodic cleaning requirements so that it causes minimal disruption to the normal operation of the facility. The COR shall determine the schedules presented which meet the needs of the individual facility.

1.2.4. Temporary Additional Services are services that are defined as Standard Services but are required at times other than the normal workday. These services shall support special events at the Post as well as cleaning of apartments prior to arrival of new tenant and/or cleaning after having performed maintenance work. These services will include professional sanitization services in connection with COVID-19. When requested, the Contractor shall provide these services in those areas that are either within the Consulate compound, LGF posts or STL residences. The Contractor shall provide these services in addition to the scheduled services specified in this contract. The COR shall order these services on a as needed basis. This work shall be performed by Contractor trained employees and shall not be subcontracted. The COR may require the Contractor to provide temporary additional services with 24 hour advance notice.

- The Contractor shall include in its next regular invoice details of the temporary additional services and, if applicable, materials, provided and requested under temporary additional services. The Contractor shall also include a copy of the COR’s written confirmation for the temporary additional services.

1.3 Types of Services

Standard Services shall include the following work:

NOTE: Because of the delicate nature of equipment at the Consulate, machines such as shredders, photocopy machines, computer terminals, etc. are to be dusted only, and only when such machines are turned off. Cleaning products shall not be used on equipment under any circumstances.

1.3.1 Daily and Twice a Day Cleaning Requirements shall consist of:

1.3.1.1 Sweeping all floor areas including damp mopping of areas such as tile, linoleum, marble floors, and staircases. Twice a day sweeping of main gate area. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy or snowy. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

1.3.1.2 Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, computers and CRT screens, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

1.3.1.3 Deep Cleaning/Shampooing and vacuuming of rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil and debris. Any chairs, trash receptacles, and easily moveable items shall be moved to vacuum underneath, and then replaced in the original position.

1.3.1.4 Twice a day: Thorough cleaning of toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants (including CAC bathroom). All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall refill paper towels, toilet paper, and soap in all bathrooms. The Contractor shall check those areas used by personnel visiting the chancery several times daily to ensure that the facilities are always clean and neat. The Consulate gym shall be cleaned twice a day, in the morning and late afternoon.

1.3.1.5 Emptying all wastepaper baskets, ashtrays, recycling bins and washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located.

1.3.1.6 Cleaning of glasses, cups, and coffee services in conference facilities and in the Principal Officer’s office area. The Contractor shall clean the items in hot soapy water and rinse, dry and polish so that a presentable appearance is maintained.

1.3.1.7 Removing any grease marks or fingerprints from walls, doors, door frames, radiators, windows and window frames, glass desk protectors, reception booths and partitions.

1.3.1.8 Removing trash to designated area as directed by the COR, and keeping trash area in a reasonably clean condition.

1.3.1.9 Sweeping debris from walkways and driveways and hose cleaning them during appropriate climatic and water use conditions.

1.3.1.10 Twice a day: Cleaning of four external guard and military booths, including removal of trash and debris.

1.3.2 Weekly Cleaning Requirements shall consist of:

1.3.2.1 Polishing all brass surfaces including door and window handles, plaques.

1.3.2.2 Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting.

1.3.2.3 Spot cleaning baseboards and walls.

1.3.2.4 Spot waxing and polishing floors as needed.

1.3.2.5 Shampooing (small area spot clean; as needed) carpets.

1.3.2.6 Dusting window sills and blinds.

1.3.2.7 Cleaning shutters as required.

1.3.2.8 Sweeping and washing terraces and balconies to remove all accumulated dirt and debris.

1.3.2.9 Cleaning of parking area and external perimeter area.

1.3.2.10 Complete cleaning of elevators.

1.3.2.11 Cleaning of mail screening container and pick-up/disposal of dailies/papers from 4th floor.

1.3.2.12 Cleaning of external planter barriers, including removal of trash and debris.

1.3.3 Monthly Cleaning Requirements shall consist of:

1.3.3.1 Cleaning major appliances inside and out including vacuuming dust from around motor areas.

1.3.3.2 Wiping window blinds with a damp cloth to ensure that all smudges are removed.

1.3.3.3 Washing the inside and outside windows glass (including the CAC windows). When completed the windows shall be free of smudges, lint, or streaks from the surfaces

1.3.3.4 Moving all furniture and vacuuming or polishing the floor under the furniture as appropriate.

1.3.4 Quarterly Cleaning Requirements shall consist of:

1.3.4.1 Dusting and wiping light fixtures and chandeliers. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks.

1.3.4.2 Cleaning and sanitizing the trash holding area.

1.3.4.3 Shampooing the entire surface of carpets in the high traffic areas.

1.3.5 Semi-Annual Cleaning Requirements shall consist of:

1.3.5.1 Stripping wax coats, spot checking sealer coats, and completely reapplying wax coats.

1.3.5.2 Shampooing carpets in all areas.

1.3.5.3 Removing and washing window blinds.

1.3.6 Annual Cleaning Requirements shall consist of:

1.3.6.1 Stripping wax coats and seal coats to the bare floor surface; cleaning the bare surface, and reapplying a seal coat.

1.3.6.2 Cleaning gutters and down spouts of all collected debris in lot and garage area

1.3.6.3 Cleaning all chandeliers and light fixtures using appropriate methods to restore the original luster to the fixtures. This will include ensuring that all crystal reflectors are individually washed.

1.4 Temporary Additional Services

Temporary additional services are those janitorial services performed after-hours or are those cleaning services carried out sporadically, such as cleaning of STL residences prior to the arrival or after the departure of the U.S. Officers. Cleaning of any area that is not within the scope of the contract is to be considered a supplementary service. When the additional hours are for STL residences prior to the departure or prior to the arrival of the U.S. Officers, the estimate is based on square meters. When it’s relative to supplementary hours for cleaning services that are not within the contract, we use the supplementary hours. All these additional services will be scheduled and approved by the COR.

2.0 MANAGEMENT AND SUPERVISION

2.1 The Contractor shall designate a representative who shall be responsible for on-site supervision of the Contractor's workforce at all times. This supervisor shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel.

The supervisor shall have sufficient English language skill to be able to communicate with members of the U.S. Government staff.

The supervisor shall have supervision as his or her sole function.

The supervisor must provide at least two inspections per month with a written report, meeting with the COR to discuss the work and any problems that may arise

2.2 The Contractor shall maintain schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. For those items other than routine daily services, the Contractor shall provide the COR with a detailed plan as to the personnel to be used and the time frame to perform the service.

2.3 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract.

2.4 The Contractor shall control overtime through efficient use of the work force. Individual work schedules shall not exceed 40 hours per week to preclude overtime being part of the standard services provided under the contract. Overtime may be necessary under Temporary Additional Services.

3.0 LOCATIONS FOR JANITORIAL SERVICES

All standard services are to be delivered on regular Consulate working days.

NOTE: Escort is required in the following areas/offices: Vault, Consular, Consul General Office, FBU

LOCATION ESTIMATED AREA (SQM)

Basement 530 sq.meters which consists of:

snack bar, corridor, kitchen, work-shop, supply room, CLO office, electric cabin, air-handling unit, two bathrooms, storage room, boiler room and two stairways leading from the basement floor to the sixth floor.

Ground Floor 1,904 sq.meters which consists of:

parking lot, guard facilities, main lobby, post 1, multi-purpose room, mail room, mail facility, gym room, three bathrooms, side entrance, driveway, loading area, stairway, garage, generator room, storage room, chiller room and office in the small building attached to the Consulate.

First Floor 367 sq.meters which consists of:

four bathrooms, corridor, FBU Offices , FBU waiting room, small storage and stairway leading from the ground floor to the second floor.

Second Floor 554 sq.meters which consists of:

four bathrooms, main lobby, corridor, Passport and ACS Offices, Visa Offices, miscellaneous offices, waiting room and bathrooms.

Third Floor 585 sq. meters Which consists of:

main lobby, corridor, CG’s Offices, Management Offices, RSO Offices, IPO Offices and two bathrooms.

Fourth Floor 585 sq. meters Which consists of:

main lobby, corridor, Public AffairsOffices, Medical Office, CLO Office Political Offices, conference rooms and two bathrooms.

Fifth and Sixth Floors 585 sq. meters

Note: The contractor shall provide cleaning services for the windows only (internally and externally).

10 STL Apartments:

Total Square Meters 1,544 sq. Meters

Note: Only if and when requested for cleaning prior to arrival of new tenant and cleaning after having performed maintenance work.

Daily/weekly/monthly cleaning is the responsibility of the tenant.

4. PERSONNEL

4.1 General. The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

The Contractor shall provide a qualified work force meeting the contract requirements of no less than six char force members. Out of these six workers, one shall have the specific duty of being at the disposition of the COR for any janitorial duty assigned and contractor must guarantee full coverage even during leave and holiday periods (Christmas, month of August, and the like), thus providing back-up personnel during this period.

4.2 Standard of Conduct.

- Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat and complete uniforms when on duty. All employees shall wear uniforms approved by the Contracting Officer's Representative (COR).

4.2.3 Neglect of duties shall not be tolerated. The Contractor shall enforce no sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

4.2.4 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be tolerated. Also included is participation in disruptive activities, which interfere with normal and efficient Government operations.

4.2.5 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

4.2.6. Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

- falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

- unauthorized use of Government property, theft, vandalism, or immoral conduct;

- unethical or improper use of official authority or credentials;

- security violations; or,

- organizing or participating in gambling in any form

4.2.7 Key Control. The Contractor shall receive, secure, issue and account for any keys issued for access to buildings, offices, equipment, gates, etc., for the purposes of this contract. The Contractor shall not duplicate keys without the COR's approval. Where it is determined that the Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from this contract. If the Contractor has lost any such keys, the Contractor shall immediately notify the COR.

In either event, the Contractor shall reimburse the Government for the cost of rekeying that portion of the system.

4.3. Notice to the Government of Labor Disputes

The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

4.4. Personnel Security

4.4.1 After award of the contract, the Contractor shall provide data (such as name, place and date of birth, address, personal document, etc. – a form to be filled in will be provided) on each employee who will be working under the contract. The Contractor shall include a list of workers and supervisors assigned to this project. The Government will run background checks on these individuals. It is anticipated that security checks will take approximately thirty days to perform.

- The Government shall issue identity cards to Contractor personnel, after they are approved. Contractor personnel shall display identity card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the US Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual.

5.0. MATERIALS AND EQUIPMENT

The Contractor shall provide all necessary janitorial supplies and equipment, including mops, brooms, dust rags, detergents, cleaners, floor waxer, etc. to perform the work identified in this contract.

5.1. The contractor shall provide a company vehicle needed for the cleaning staff to go to the various STL residences and Marine residence controlled access compound for cleaning services. The Consulate will provide a permanent parking space in the Consulate parking area for this vehicle.

6.0. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

The government does NOT foresee to furnish any property/equipment for the performance of services under this contract. However, should the Government decide in the future to provide any property/equipment, the following will apply.

6.1 The Contractor has the option to reject any or all Government furnished property or items. However, if rejected, the Contractor shall provide all necessary property, equipment or items, adequate in quantity and suitable for the intended purpose, to perform all work and provide all services at no additional cost to the Government. All Government furnished property or items are provided in an "as is" condition and shall be used only in connection with performance under this contract. The Contractor is responsible for the proper care, maintenance and use of Government property in its possession or control from time of receipt until properly relieved of responsibility in accordance with the terms of the contract. The Contractor shall pay all costs for repair or replacement of Government furnished property that is damaged or destroyed due to Contractor negligence.

6.2 The Contractor shall maintain written records of work performed, and report the need for major repair, replacement and other capital rehabilitation work for Government property in its control.

- The Contractor shall physically inventory all Government property in its possession. Physical inventories consist of sighting, tagging or marking, describing, recording, reporting and reconciling the property with written records. The Contractor shall conduct these physical inventories periodically, as directed by the COR, and at termination or completion of the contract.

7. INSURANCE

7.1 Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the insuarnce amounts as indicated in this solicitation.

7.2 General Liability (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury)

1. Bodily Injury stated in Euros: Per Occurrence Euro 1,000,000.00 Cumulative Euro 2,000,000.00

1. Property Damage stated in Euros: Per Occurrence Euro 500,000.00 Cumulative Euro 1,000,000.00

7.3 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

- For those Contractor employees assigned to this contract who are either United States citizens or direct hire in the United States or its possessions, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3.

- The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

1. any property of the Contractor,

2. its officers,

3. agents,

4. servants,

5. employees, or

6. any other person arising from an incident to the Contractor's performance of this contract. The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

7.6 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

7.7 Government as Additional Insured. The general liability policy required of the Contractor shall name "the United States of America, acting by and through the Department of State", as an additional insured with respect to operations performed under this contract.

7.8 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award. The Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

8.0. LAWS AND REGULATIONS

8.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the Contractor shall promptly advise the Contracting Officer of the conflict and of the Contractor's proposed course of action for resolution by the Contracting Officer.

8.2 The Contractor shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

9.0. TRANSITION PLAN

Within 10 (ten) days after contract award, the Contracting Officer may request that the Contractor develop a plan for preparing the Contractor to assume all responsibilities for janitorial services. The plan shall establish the projected period for completion of all clearances of Contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract.

10. DELIVERABLES

The following items shall be delivered under this contract:

No. Description Quantity Delivery Date Deliver to:

1 Insurance after award 1 10 days COR

2 Management Plan 1 30 calendar days after award.

COR

3 List of Personnel 1 10 calendar days after award.

COR

4 Transition Plan 1 10 calendar days after award.

COR

5 Janitorial Plan 1 30 calendar days after award.

COR

11. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Performance Threshold Services: Performs all janitorial services set forth in the scope of work.

All required services are performed and no more than two (2) customer complaints are received per month.

11.1 SURVEILLANCE

The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

11.2 STANDARD. The performance standard is that the Government receives no more than one (1) customer complaint per month.

The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.

11.3 PROCEDURES.

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

12. INSPECTION BY GOVERNMENT:

The services and the supplies furnished will be inspected from time to time by the COR, or his/her authorized representatives, to determine that all work is being performed in a satisfactory manner, and that all supplies are of acceptable quality and standards. The Contractor shall be responsible for any countermeasures or corrective action, within the scope of this contract, which may be required by the Contracting Officer as a result of such inspection.

Notwithstanding inspection and acceptance by the Government, or any provision concerning the conclusiveness thereof, the Contractor guarantees that all services performed under this agreement will, at the time of acceptance, be free from defects in workmanship and conform to the requirements of this contract. The Contracting Officer shall give written notice of any defect or non-conformance to the Contractor within thirty (30) days from the date of acceptance by the Government.

This notice shall state either that the Contractor shall correct or re-perform any defective or nonconforming services, or that the Government does not require correction or re-performance.

If the Contractor is required to correct or re-perform, it shall be at no cost to the Government, and any services corrected or re-performed by the Contractor shall be subject to this clause to the same extent as work initially performed. If the Contractor fails or refuses to correct or re-perform, the Contracting Officer may, by agreement or otherwise, correct or replace with similar services and charge to the Contractor the cost to the Government or make an equitable adjustment in the agreement price.

12.1.SURVEILLANCE/MONITORING

The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

13. SECURITY

General - The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual. The Government will run background checks on all proposed Contractor employees. After seven (7) days from the award the Contractor shall provide the names, biographic data and police clearance on all Contractor personnel (workers and supervisors) who shall work on this contract.

It is anticipated that security checks will take approximately thirty (30) days to perform. For each individual, the list shall include:

Completed application forms:

Valid ID/ Passport Residence Permit and Working Permit (for foreigners) Penal record

Failure to provide any of the above information may be considered grounds for rejection and/or resubmittal of the application.

Workers without security screening and/or badges will not be allowed to perform services without prior authorization by the COR.

The Contracted Company is responsible for ensuring they have enough cleared and badged workers for a job; any delays due to not providing the proper personnel may be subject to deductions.

Identity Cards - The Government shall issue identity cards to Contractor personnel, after they are approved. Contractor personnel shall display identify card(s) on the uniform at all times while providing services under this contract. This badge may be revoked at any time due to the falsification of data or misconduct on site These identity cards are the property of the Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government.

14. Contractor’s Key Installation Personnel The Contractor shall assign the following English speaking key personnel to this agreement who will be responsible for the workforce during all times services are being provided and shall act as liaison with the Government:

Title Name Phone No.

(to be provided by Offeror)

15. LAWFUL OPERATION, PERMITS, AND INDEMNIFICATION

(a) Bonds. The Government imposes no bonding requirement on this contract. The Contractor shall provide any official bonds required, pay any fees or costs involved or related to the authorization for the equipping of any employees engaged in providing services specified under this contract if such bonds or payments are legally required by the local government or local practice.

(b) Employee Salary Benefits. The Contractor shall be responsible for payment of all employee wages and benefits required by host country law or agreements with its employees. The Government, its agencies, agents, and employees shall not be part of any legal action or obligation regarding these benefits which may subsequently arise. Where local law requires bonuses, specific minimum wage levels, and premium pay for holidays, payments for social security, pensions, sick or health benefits, severance payments, child care or any other benefit, the Contractor is responsible for payments of these costs and must include them in the fixed prices in this contract.

(c) Personal Injury, Property Loss or Damage (Liability). The Contractor assumes absolute responsibility and liability for any and all personal injuries or death and property damage or losses suffered due to negligence of the Contractor's personnel in the performance of this contract. The Contractor's assumption of absolute liability is independent of any insurance policies.

(d) Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the insurance.

The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

(e) Permits. Without additional cost to the Government, the Contractor shall obtain all permits, licenses, and appointments required for the prosecution of work under this contract. The Contractor shall obtain these permits, licenses, and appointments in compliance with applicable host country laws. The Contractor shall provide evidence of possession or status of application for such permits, licenses, and appointments to the Contracting Officer with its proposal. Application, justification, fees, and certifications for any licenses required by the host government are entirely the responsibility of the Contractor.

(f) Workers' Compensation and Employer's Liability Workers' Compensation and Occupational Disease As required by host country law Employer's Liability As required by host country law

16. ORDERING OFFICIAL

The designated ordering individual under FAR 52.216-18 is the Contracting Officer.

17. CERTIFICATE OF INSURANCE

The Contractor shall furnish to the Contracting Officer a current certificate of insurance as evidence of the insurance required. In addition, the Contractor shall furnish evidence of a commitment by the insurance carrier to notify the Contracting Officer in writing of any material change, expiration or cancellation of any of the insurance policies required not less than thirty (30) days before it is effective. When coverage is provided by self-insurer, the Contractor shall not change or decrease the coverage without the Contracting Officer's approval.

18. DEFENSE BASE INSURANCE (DBA)

DBA insurance is required for all United States citizens or residents and individuals hired in the United States, regardless of citizenship for any construction and services for U. S. overseas contracts over $10,000.00. DBA insurance is also required for all Host Country Nationals (HCNs) and Third Country Nationals (TCNs) working overseas unless waved by the Department of Labor (DOL). Only the countries listed currently on the DOL’s Active DBA Waivers are not required to have DBA insurance for Host Country Nationals (HCNs) and Third Country Nationals (TCNs). See website for country waivers: https://www.dol.gov/owcp/dlhwc/ dbawaivers/dbawaivers.htm). The waiver is only valid if alternative worker’s compensation benefits are provided to the waived employees pursuant to applicable local law. If there are no local worker’s compensation laws, the waiver has no effect and HCN and TCN (if applicable by local law) working under a U. S. contract shall be included and covered under the DBA.

The DBA insurance may be obtained from any authorized DBA insurance broker, see FAR52.228-3 WORKER’S COMPENSATION INSURANCE (DEFENSE BASE ACT) (APR1984). New DBA insurances policies can be purchased directly from any DOL approvedinsurance carrier. A list of DOL approved carriers may be found at http://www.dol.gov/owcp/dlhwc/lscarrier.htm.

The Contractor will be reimbursed for DBA only to the extent the contractor provides documentary proof that DBA has been paid and only to the extent quoted in the Pricing Schedule.

DBA insurance cost will be evaluated as part of the total evaluated fixed price and included in the fixed price of the contract. Where DBA is applicable, the Contractor will be required to provide evidence of insurance (certification of coverage and a paid invoice) within 15 calendar days from the date of award.

Due to the fact that Italy is on the DOL’s active waiver list, DBA insurance is required only for US citizens and residents performing under this contract, and which are performed outside the US.

52.246-2 - Inspection of Supplies-Fixed-Price (Aug 1996)

(a) Definition. "Supplies," as used in this clause, includes but is not limited to raw materials, components, intermediate assemblies, end products, and lots of supplies.

(b) The Contractor shall provide and maintain an inspection system acceptable to the Government covering supplies under this contract and shall tender to the Government for acceptance only supplies that have been inspected in accordance with the inspection system and have been found by the Contractor to be in conformity with contract requirements. As part of the system, the Contractor shall prepare records evidencing all inspections made under the system and the outcome. These records shall be kept complete and made available to the Government during contract performance and for as long afterwards as the contract requires. The Government may perform reviews and evaluations as reasonably necessary to ascertain compliance with this paragraph. These reviews and evaluations shall be conducted in a manner that will not unduly delay the contract work. The right of review, whether exercised or not, does not relieve the Contractor of the obligations under the contract.

(c) The Government has the right to inspect and test all supplies called for by the contract, to the extent practicable, at all places and times, including the period of manufacture, and in any event before acceptance. The Government shall perform inspections and tests in a manner that will not unduly delay the work. The Government assumes no contractual obligation to perform any inspection and test for the benefit of the Contractor unless specifically set forth elsewhere in this contract.

(d) If the Government performs inspection or test on the premises of the Contractor or a subcontractor, the Contractor shall furnish, and shall require subcontractors to furnish, at no increase in contract price, all reasonable facilities and assistance for the safe and convenient performance of these duties. Except as otherwise provided in the contract, the Government shall bear the expense of Government inspections or tests made at other than the Contractor's or subcontractor's premises; provided, that in case of rejection, the Government shall not be liable for any reduction in the value of inspection or test samples.

(e)(1) When supplies are not ready at the time specified by the Contractor for inspection or test, the Contracting Officer may charge to the Contractor the additional cost of inspection or test.

(2) The Contracting Officer may also charge the Contractor for any additional cost of inspection or test when prior rejection makes reinspection or retest necessary.

(f) The Government has the right either to reject or to require correction of nonconforming supplies. Supplies are nonconforming when they are defective in material or workmanship or are otherwise not in conformity with contract requirements. The Government may reject nonconforming supplies with or without disposition instructions.

(g) The Contractor shall remove supplies rejected or required to be corrected.