Sol. 15JPSS26R00000038.pdf
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- Attached to
- ICITAP/OPDAT Worldwide Support Services
- Solicitation number
- 15JPSS26R00000038
About this file
This is a Solicitation for an Indefinite Delivery/Indefinite Quantity (ID/IQ) contract to provide comprehensive program support services for the Department of Justice's International Criminal Investigative Training Assistance Program (ICITAP) and Office of Overseas Prosecutorial Development, Assistance and Training (OPDAT). The contract covers a three-month transition period beginning April 30, 2027, followed by a two-year base period from August 1, 2027 to July 31, 2029, with five one-year option periods extending through July 31, 2034. The Government will order a minimum of $100,000 with a maximum aggregate contract value of $500,000,000 across the entire term including all options.
The Contractor must provide all personnel, supplies, equipment, transportation, supervision, and services necessary to support ICITAP and OPDAT operations globally, with the majority of work performed in foreign countries. Services are divided into two primary categories: Program Management Office (PMO) support based in the Washington, D.C. metropolitan area, and Field and Administrative Support ordered via task orders on either a Time and Material (T&M) or Firm Fixed Price (FFP) basis. Pricing is specified in attachment tables with daily rates, monthly rates, and Other Direct Cost (ODC) multipliers covering categories including foreign local labor, third country nationals, travel, materials, shipping, facilities, subcontracts, and insurance (Defense Base Act, Emergency Medical Evacuation, and Personal Medical Insurance). PMO support requirements include developing and maintaining searchable personnel and task order status databases, recruiting and hiring staff, arranging travel and logistics, procuring restricted items, managing quality control, and submitting comprehensive monthly progress reports, weekly financial reports, personnel reports, and delivered status reports. Field support encompasses project coordination, training course and conference delivery, and technical assistance activities worldwide, with the Contractor responsible for site preparation, logistics, procurement, material administration, shipping, interpretation services, and all necessary support for training events, study tours, and seminars.
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| File | Type | Posted |
|---|---|---|
| Amendment 2 - 15JPSS26R00000038.pdf | ||
| Sol. 15JPSS26R00000038.docx | DOCX document | |
| Questions Answers.xlsx | XLSX spreadsheet | |
| Attachment 1 - Pricing Tables - Amendment 1.xlsx | XLSX spreadsheet | |
| Attachment 2 - Labor CLIN Descriptions Qualifications - Amendment 1.pdf | ||
| Amendment 1.pdf | ||
| SF 33 for 15JPSS26R00000038.pdf | ||
| Attachment 3 - Past Performance Questionnaire.docx | DOCX document | |
| Questions - Answers.xlsx | XLSX spreadsheet | |
| Attachment 2 - Labor CLIN DescriptionsQualifications.pdf | ||
| Attachment 5 - DD Form 254 Contract Security Classification Specification.pdf | ||
| Attachment 1 - Pricing Tables.xlsx | XLSX spreadsheet | |
| Vendor_Questions Form.xlsx | XLSX spreadsheet | |
| Attachment 3 - Past Performance Questionnaire.pdf | ||
| Attachment 4 - ICITAP and OPDAT Presence Countries.pdf | ||
| Attachment 6 - DOJ Acquisition Policy Notices.pdf |
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Solicitation No. 15JPSS26R00000038 ICITAP/OPDAT Program Support
Solicitation No. 15JPSS26R00000038
ICITAP/OPDAT PROGRAM SUPPORT
SECTION B - SUPPLIES/SERVICES/PRICES
B.1 GENERAL
(a) The Contractor shall provide all personnel, supplies, transportation, supervision, and other items and non-personal services necessary to support the Department of Justice’s Criminal Division and its International Criminal Investigative Training Assistance Program (ICITAP) and Office of Overseas Prosecutorial Development, Assistance and Training (OPDAT) on an indefinite delivery/indefinite quantity (ID/IQ) basis as defined in this contract.
(b) The contract includes a three-month transition period, a two-year base period, and five one-year option periods as described below:
Contract Term Transition Period *
04/30/27 thru
07/31/27
Base Period 08/01/27 thru 07/31/29 Option Period I
08/01/29
07/31/30
Option Period II
08/01/30
07/31/31 Option Period III
08/01/31
07/31/32
Option Period IV
08/01/32
07/31/33 Option Period V
08/01/33
07/31/34
* The continuing provision of support services is essential to the program, and it is critical that the phase-in of Contractor personnel and the assumption of ongoing tasks is accomplished in a well-planned, orderly and efficient manner. The specific phase-in assistance to be provided will be determined by the Government and provided to the Contractor via task order(s) (TO).
B.2 MINIMUM AND MAXIMUM AMOUNTS
(a) The Government will order a minimum amount of $100,000 under this contract. The Government will have the entire term of the contract (to include all options) to fulfill the contract minimum. The specific Contract Line-Item Numbers (CLINs) and quantities will be identified in the TOs issued under the contract. During the life of this contract, the Government may order items in any quantity up to the maximum amount specified in paragraph (b) below.
(b) There are no maximum quantities or amounts for each individual CLIN, task order, or contract period. The maximum aggregate amount of all TOs issued under this contract shall not exceed $500,000,000 for the entire term of the contract, including all options which may be exercised.
B.3 PRICING
(a) All contract unit prices and shall be as specified in the pricing tables contained in Attachment
1. The CLIN structure includes individual pricing tables segregated by contract period and the type of service. Each CLIN includes a one-digit prefix and a five-digit core number. The first digit of each CLIN represents the contract period, i.e., for the Base Period, the first digit for all CLINs is "0", for Option Period 1, the first digit for all CLINs is "1", etc. The remaining four digits are reserved as the “unique identifier” within that particular Unit Price Table classification.
(b) The goods and services that will be ordered under this contract are divided into two groups - Program Management Office, and Field and Administrative Support.
1) Program Management Office (PMO) (see Section C.3.1 of the Statement of Work
(SOW)). All PMO related costs shall be recovered through the Contractor’s fully loaded direct labor and other direct costs rates included in Attachment 1. All PMO travel costs shall be covered under PMO support costs.
2) Field and Administrative Support (see Section C.3.2 of the SOW). Field and Administrative Support will be ordered by the Government, typically through Time and Material (T&M) TOs, although in certain circumstances a Firm Fixed Price (FFP) TO may be negotiated between the Government and Contractor.
(c) Attachment 1 includes pricing tables that cover all prices/costs associated with Program Management Office, Field and Administrative Support. The tables contain the following types of unit prices:
1) Daily Rates. Services ordered on a T&M basis at the daily rates (fixed unit prices) specified in Attachment 1 for a given TO. All daily rates are fully loaded rates that include all costs (including indirect costs) and profit necessary to provide the level of service specified in the contract and/or TO. Daily rates are based on an eight-hour workday.
2) Monthly Rates. Services ordered on a T&M basis at the monthly rates (fixed unit prices) specified in Attachment 1 for a given TO. All monthly rates are fully loaded rates that include all costs (including indirect costs) and profit necessary to provide the level of service specified in the contract and/or TO. Monthly rates are based on twenty-two days of work per month.
3) Other Direct Cost (ODC) Multiplier. The fixed multiplier applicable to each ODC
CLIN shall be applied to the actual allowable cost incurred by the Contractor for each authorized ODC. The multiplier is intended solely to recover the Contractor's administrative handling expenses associated with procuring, administering, and managing the ODC. Table 5 identifies the categories of allowable ODCs that may be authorized under individual TOs.
The billable amount for each authorized ODC shall be limited to the actual allowable cost incurred by the Contractor plus the amount resulting from application of the applicable fixed multiplier. For example, if the actual allowable cost of an item is $100.00 and the applicable multiplier is 1.02, the maximum billable amount shall be $102.00.
The Contractor shall maintain adequate documentation to support the actual allowable cost incurred for each reimbursable ODC and shall provide such documentation with its invoice or upon request by the Government.
The ODC multiplier shall be applied only once to the original allowable cost of an ODC.
When an ODC is obtained through a subcontractor, the Contractor shall ensure that no additional administrative handling multiplier is applied by either the subcontractor or the Contractor. Under no circumstances shall more than one administrative handling multiplier be applied to the same ODC.
(d) The appropriate fixed unit rates shall apply for the duration of the task, except when the period of performance of a task crosses a contract year and the Government has exercised its option to extend the overall contract. In these cases, the then-current year contract rates/multipliers shall apply for the balance of the TO performance, effective at the beginning of the then-current contract year.
B.3.1 Pricing Tables
(a) Tables 1 through 5 include pricing for all labor, management, administration, planning, scheduling, procurement, coordination, logistics, and other services necessary to perform the requirements of Section C. This includes, but is not limited to, contractor project management; support for training courses, conferences, programs, study tours, and technical seminars; administrative and logistical support; and all other services required under the contract and applicable task orders.
All labor rates included in Tables 1 through 4 shall be fully burdened (fully loaded) rates that include all direct costs, indirect costs, and profit necessary to perform the services required under the contract and the applicable task order, including any Program Management Office (PMO) support required for that task order. Labor category descriptions and minimum qualifications are provided in Attachment 2.
(b) The following ODCs are included in Table 5:
1) Foreign Local Labor (FLL): FLL refers to residents of countries in which ICITAP/OPDAT have ongoing projects who have been hired to provide specific local support, such as subject matter experts, drivers, security guards, administrative assistants, interpreters and translators, and other professional labor types, etc. Labor categories included in Tables 1 through 4 do not fall into this grouping (Drivers that provide their own vehicle shall be applied to this CLIN.)
2) Third Country Nationals (TCN): TCN refers to residents of countries other than the United States who have been hired to provide specific professional support in countries outside of their country which ICITAP/OPDAT have ongoing projects. Labor categories included in Tables 1 through 4 do not fall into this grouping.
3) Travel - Refer to Section B.3.2 below.
4) Material: Material includes, but is not limited to, such items as course supplies and equipment; information technology hardware and software; office furniture; vehicles, and reference materials. More specifically, materials have historically included the following: various types of crime scene investigation kits; crowd and riot control gear;
law enforcement uniforms and accoutrements; intelligence equipment; forensic laboratory equipment; advance imaging technology; explosive and other trace detector equipment; various types of chemicals; weapon simulation machines; personal computer systems; audio visual equipment; translation devices; interpretation equipment; desks and chairs; bound training material (to include the printing and production of); and reference materials such as law enforcement or other related subject matter books.
Material purchases may be for a variety of purposes in support of ICITAP and OPDAT activities, with the bulk either purchased in or for use in the host country. Material may be procured for initial use in program activities and then donated to the host country; or they may be procured for direct donation to the host country as directed via TO or Technical Guidance Letter (TGL).
5) Shipping: Shipping refers to the cost of moving Material to its required location, to include customs broker fees and other in-country moving costs.
6) Facilities: Facilities refers to anything that has to do with the long-term procurement and support of space to include, but not be limited to, short-term venue space, leases and utilities; janitorial services; HVAC duct cleaning or repair and cosmetic improvements such as painting and patching. “Facilities” also refers to minor refurbishments such as air conditioning or heater unit installation; window, roof and siding replacement; or plumbing and electrical repairs, etc. Larger projects such as structural work within a facility, ground-up construction, and any work which requires architectural design plans will be categorized as construction and will be negotiated and separately priced.
7) Subcontracts: Subcontracts refer to ODCs for field support or programming. The type of support to be provided via this CLIN includes, but is not limited to, subject matter experts possessing unique skills and areas of expertise who are priced out of Tables 1 through 4 (e.g. subject matter experts needed to provide legal analysis and research on various matters in a designated country or region) and “turnkey” specialized training courses where, for a fixed price, the Contractor provides not only the training itself but also, the material (i.e., special equipment, weapons, etc., for which the training is being provided), travel, shipping, etc., that is required for said training course.
8) Defense Base Act (DBA) Insurance: DBA is federally mandated for all contractor employees and independent contractor personnel or subcontractors working outside the United States and its territories. This coverage is a separately billable line item for U.S.
civilians, FLL, and TCNs as directed by TO. When applicable, DBA will be included in the TO pricing table and calculated at a policy rate per $100 of the covered worker’s fee.
9) Emergency Medical Evacuation (EME) Insurance: EME is required by ICITAP and OPDAT for all U.S. citizens traveling abroad in support of this contract. This coverage is a separately billable line item for U.S. civilians and TCNs as directed by the TO.
When applicable, EME will be included in the TO pricing table and calculated at a policy rate per 12-month period. The Contractor shall maintain a list of individuals with current policies in order to advise ICITAP and OPDAT staff and ensure duplicate coverage is not purchased.
10) Personal Medical Insurance (PMI): PMI may be required from time to time. This coverage is for minor medical emergencies for participants and interns traveling under the TO in the U.S. This coverage is a separately billable line item as directed by TO.
When applicable, PMI will be included in the TO pricing table and calculated at a policy rate per trip period.
11) Danger Pay and/or Post Hardship Differential Pay: These allowances may apply to
Contractor personnel performing work in geographic areas identified by the Department of State Standardized Regulations (DSSR). They shall apply only to the individual employee's actual base labor rate, not the fully burdened rate. Application of these allowances will be directed by individual TOs and itemized in the appropriate CLIN.
B.3.2 Travel
As a general rule, local travel within the United States is not reimbursable under this contract. Examples of non-reimbursable local travel include travel to and from an individual's normal duty location and travel by supervisory personnel to Government or contractor facilities to oversee contract performance. Personnel temporarily assigned to work at a Government or contractor facility shall consider that location their normal duty location for the duration of the assignment.
Reimbursement for actual (approved) travel costs incurred during the performance of support services shall be in accordance with Part 31 of the Federal Acquisition Regulations (FAR) and the Federal Travel Regulations (FTR).
All travel requirements under this contract shall be met using the most economical form of transportation available and arrangements confirmed within 48-hours of receiving an authorized TGL to take advantage of discount rates. Once the ICITAP or OPDAT POC approves the travel arrangements, bookings will be made within 24-hours. The Contractor shall make all individual air travel arrangements and airfare ticket purchases for travelers and shall not allow individuals to make or pay for their own air travel. The Contractor shall purchase “fully refundable” economy class tickets unless directed otherwise by the TGL. If the trip is canceled or travel dates are changed due to the Government’s actions, the Government will - absent special circumstances - pay airline cancellation charges or airline charges for changes in the travel dates. If economy class transportation is not available, the Contractor must submit a request to the Government’s Contracting Officer’s Representative (COR) and Contracting Officer for approval to utilize premium class travel. Approval by one of these officials must be received by the Contractor via TGL or email before purchasing a premium class ticket.
Premium Class Travel. Premium class travel is authorized only on a case-by-case basis and requires prior written approval from the Contracting Officer. If the Contractor purchases premium class tickets without prior approval, they assume full risk of non-reimbursement.
Requests for premium class travel may be considered under one of the following two conditions:
a) Medical Necessity: The traveler has a disability or medical condition verified by a competent medical authority. The request must include a written medical certification specifying the condition's duration.
b) Mission Criticality: The traveler is required to report for duty immediately upon arrival or the following morning, and coach travel (with or without a rest period) cannot fulfill the mission’s requirements. The request must document the specific mission criteria and the cost difference between coach and premium fares.
To seek approval, the Contractor must email a formal request to the COR and Contracting Officer including:
• Traveler’s name, TO and TGL number.
• The Program point of contact.
• A detailed justification addressing the specific criteria above and any medical certifications, if applicable.
From time to time the Contractor may be directed to book airfare and/or hotel reservations for federal employee travel (to include U.S. State Department Foreign Service Nationals/Locally Employed Staff (LES)) as necessary, but at no time shall the Contractor pay for a federal employee’s (including LES’s) hotel or airline ticket costs.
The Department encourages advance airfare purchases to take advantage of discounts. If the trip is canceled or travel dates are changed due to the Government’s actions, the Government will - absent special circumstances - pay airline cancellation charges or airline charges for changes in the travel dates.
In accordance with FTR, 41 CFR §§ 301-7.12(b), the Department of Justice may, for an assignment of more than thirty (30) days for contract personnel, reduce per diem to a level not to exceed 75% of the maximum per diem allowable for temporary duty travel. After 90 days, per diem will be no more than 75% of the allowable maximum but could be significantly less. Extenuating circumstances may exist where hotel accommodations are the only viable option for lodging, in which case the 75% rate may not apply.
The Contractor shall ensure no subcontractors begin work or start travel without a signed contract between the prime contractor and the subcontractor.
B.4 CONTRACT TYPE
This is an Indefinite Delivery/Indefinite Quantity contract. Individual orders may be issued as FFP, FFP with Economic Price Adjustment, T&M or a combination of these.
SECTION C - STATEMENT OF WORK
C.1 INTRODUCTION
(a) The Department of Justice (DOJ) has a requirement for a worldwide support services contract to support the Criminal Division’s International Criminal Investigative Training Assistance Program (ICITAP) and Office of Overseas Prosecutorial Development, Assistance and Training (OPDAT). The Contractor will furnish administrative, logistical, professional, and technical labor, supplies, equipment, facilities, and materials necessary to perform the required functions consistent with applicable policies, regulations, procedures, business practices, and protocols that define the respective operational environments of ICITAP and OPDAT.
(b) As component organizations of the Criminal Division of DOJ, ICITAP and OPDAT are engaged in the work of building strong international criminal justice partners to advance U.S. national security priorities abroad. ICITAP and OPDAT maintain headquarters offices in Washington, D.C. but perform the majority of their work in foreign countries. In so doing, ICITAP and OPDAT utilize a combination of federal employees and contractor support. In order to effectively perform the work of ICITAP and OPDAT, they require a wide range of personnel (e.g., U.S. advisors and foreign local labor), logistical, procurement, and other support services.
C.1.1 Background
(a) ICITAP was established by Congress in 1986 to provide training to police forces in Latin America and the Caribbean on how to conduct criminal investigations. Since that time, globalization has generated enormous and unforeseen opportunities for the growth of crime, and ICITAP’s mission has evolved with this change. Today, ICITAP is a full-service solution to support law enforcement operations abroad to stop crime and criminals before they reach the U.S. borders.
(b) OPDAT was created in the Criminal Division of the Department of Justice in 1991 in response to the growing threat of transnational crime. Through OPDAT’s programs, partnerships are developed with foreign justice systems that, in turn, strengthen enforcement capacity to achieve national security and justice sector outcomes. Today, OPDAT is a full-service solution to developing effective justice sector partners abroad to combat threats before they reach the U.S. border.
(c) ICITAP and OPDAT are the two offices in the DOJ’s Criminal Division dedicated solely to overseas rule of law development. ICITAP focuses on law enforcement, forensics, corrections, counterterrorism, and border security development. OPDAT focuses on developing and strengthening fair, just, and accountable justice sector institutions, particularly prosecutorial and judicial bodies.
(d) ICITAP’s and OPDAT’s programs are authorized and funded through interagency agreements (IAAs) with the U.S. Department of State (DOS) and, through military interdepartmental purchase requests (MIPRs) with the Department of War (DOW).
ICITAP and OPDAT both work in close partnership with their funders.
C.1.2 Mission – ICITAP
(a) ICITAP’s mission is to strengthen national security by advancing U.S. law enforcement operations abroad. Situated in the Department of Justice's Criminal Division and funded primarily by the State Department and Department of Defense, ICITAP provides law enforcement operational capacity building that supports both national security and foreign policy objectives.
(b) ICITAP’s goals, objectives, and strategies are directly aligned with DOJ’s priorities and are informed and guided by U.S. foreign policy, national security strategies, and Executive Orders.
(c) ICITAP is situated organizationally within DOJ’s Criminal Division. Since the early
1990s, ICITAP has become the U.S. government’s recognized leader in advancing foreign law enforcement partners ability to combat transnational criminal activity that directly impact U.S. national security. ICITAP’s engagement with foreign law enforcement is, now more than ever, an essential tool within DOJ’s strategic arsenal—a capability that strengthens national security and advances U.S. law enforcement operations abroad. ICITAP leads DOJ’s efforts to ensure our foreign law enforcement partners are equipped with the most up-to-date skillsets and technology to combat corruption, transnational organized crime (TOC), and terrorist networks focusing on the strategic goals listed below.
(1) Strategic goal 1. Provide key foreign countries and regions with the means to investigate and interdict terrorism and transnational crime before these security threats reach U.S. borders.
(2) Strategic goal 2. Create capacity for operational interoperability by providing
U.S. law enforcement with effective foreign partners with whom they can address terrorism and complex crimes that impact the United States.
(3) Strategic goal 3. Protect the homeland by advancing global peace, security, and good governance through the development of fair and effective foreign criminal justice systems that serve and protect the universal human rights of all people, adhere to the rule of law, and are recognized and respected partners in the international community.
(d) Since its creation in 1986, ICITAP has operated in 120 countries and has become an internationally recognized leader in the end-to-end design, execution, and performance management of global law enforcement capability initiatives. ICITAP’s experience and expertise uniquely position the organization to successfully manage the size and complexities of the U.S. government’s three primary law enforcement capacity building mission sets:
(1) Professionalizing the institutional capabilities of existing law enforcement institutions in emerging democracies;
(2) Advancing key allies’ capacities to combat terrorism and transnational criminal organizations; and
(3) Establishing, reconstituting, or supporting law enforcement institutions in the context of post-conflict reconstruction, international peacekeeping operations, or war zones ICITAP’s history of unparalleled experience and expertise, especially in the most challenging and dangerous environments, continue to be recognized within the interagency as well as by independent congressionally mandated agencies.
C.1.3 Mission – OPDAT
(a) The mission of OPDAT is to build strong international partners who can work with the United States to fight crime before it reaches our shores. OPDAT has Resident Legal Advisors (RLAs), Intermittent Legal Advisors (ILAs), and International Computer Hacking and Intellectual Property Attorney Advisors (ICHIPs) posted in countries around the world, providing expert assistance to foreign counterparts to help develop justice systems that can effectively combat transnational crime, foreign terrorist organizations, corruption, and terrorism consistent with international standards and in furtherance of U.S. national security.
(b) OPDAT’s programs support the U.S. Government’s National Security Strategy, as well as DOJ’s law enforcement and justice policy goals. This involves assisting foreign counterparts in developing and implementing capabilities to address and combat:
(1) Terrorism
(2) Foreign Terrorist Fighters
(3) Foreign Terrorist Organizations
(4) Terrorism Financing
(5) Money Laundering and Economic Crimes
(6) Transnational Organized Crime
(7) Corruption
(8) Cybercrime
(9) Intellectual Property Crimes
(10) Trafficking in Persons
(11) Trafficking in Narcotics
(12) Other Transnational Criminal Activities
(c) OPDAT accomplishes these goals by long-term, multi-year engagement through
Resident Legal Advisors (RLAs), Intermittent Legal Advisors (ILAs), and International Computer Hacking and Intellectual Property Attorney Advisors (ICHIPs), who provide expert advice to foreign governments on legal frameworks;
conduct capacity building and case-based mentoring for prosecutors, investigators, and judges; as well as assisting counterparts with institutional development and reform. Because it draws on the full expertise of DOJ when engaging with foreign justice sector and law enforcement officials, OPDAT is able to respond quickly and effectively to a wide range of new and emerging threats, while maintaining its ongoing work with host countries. OPDAT’s programs are funded and authorized by IAAs and MIPRs between OPDAT and United States Government (USG) partners such as the Department of State (DOS) and the Department of Defense (DOD).
(d) OPDAT leads DOJ’s efforts to build the capacity of foreign justice sectors to combat corruption, transnational organized crime (TOC), foreign terrorist organizations (FTOs), and terrorist networks focusing on the strategic goals listed below:
(1) Strategic Goal 1: Engaging with foreign justice sector officials to help shape their policies and actions in the security sector;
(2) Strategic Goal 2: Helping foreign justice sector officials build and sustain the capacity and effectiveness of legitimate institutions to provide security, safety, and justice for their people;
(3) Strategic Goal 3: Enabling foreign justice sector officials to contribute to efforts that address common security challenges.
(e) The Government anticipates that a significant amount of contractor support to OPDAT will go toward U.S.-based study tours and foreign local labor. The study tours will consist of foreign delegations that may vary in size from a few participants to several dozen. They will be accompanied by OPDAT field and/or HQ personnel, as well as support staff - such as interpreters. These delegations will be invited to come to the U.S. and/or its territories to meet with justice sector agencies over a period of time and in one or more locations, as determined by program need and specified in the Statement of Work and other documentation. Multiple study tours may be conducted simultaneously by the various OPDAT regional teams. Study tours will often require very short advance notification to the contractor with a list of high-level foreign government officials - sometimes from multiple locations - requiring travel, hotel, emergency medical insurance and other logistical support services to-and-from their host country. Due to this level of assistance, the contractor may be requested to provide services after-hours and on weekends to ensure a smooth process.
C.2 SCOPE OF CONTRACT
(a) This contract is available for use by the Department of Justice, Criminal Division to provide/facilitate technical assistance, training, equipment donation, and construction (e.g., architecture and engineering design). Performance under this contract may be provided anywhere in the United States, its territories, and foreign countries;
however, it is anticipated that the majority of work will be performed in foreign countries.
(b) The Contractor will be required to coordinate activities and communicate with a wide variety of organizations. This coordination will be maintained to achieve the dual objectives of specific support requirements and broader program goals. These organizations may include DOJ components; other Federal agencies; state and local organizations; DOJ management, divisions, employees, consultants, contractors, and grantees performing services for ICITAP, OPDAT, and International Government Organizations.
C.3 PROGRAM MANAGEMENT SUPPORT
C.3.1. General
(a) The Contractor’s program management office shall be located within the Washington, D.C. metropolitan area and include the necessary resources (management, administrative, technical, logistical, financial, etc.) needed to support the ICITAP and OPDAT programs. The Contractor shall provide co-located contractor representatives at DOJ headquarters for both ICITAP and OPDAT to carry out administrative and logistical support functions. The Contractor shall have an emergency contact available after normal business hours, on weekends, and on holidays to respond to critical, unexpected, and/or urgent needs.
(b) The Contractor’s ICITAP/OPDAT Program Manager and Deputy Program Manager (hereafter Program Manager) shall be responsible for the overall management of their respective programs by ensuring all administrative, technical, logistical and financial requirements are performed timely and in a satisfactory or higher manner. Program Managers shall be the single point of contact through which all Government-to- Contractor communications and technical guidance shall flow. Program Managers shall receive and execute, on behalf of the Contractor, all Government-issued orders for work and technical guidance which the Contracting Officer or Contracting Officer’s Representative (COR) may issue within the terms and conditions of the contract. Program Managers shall serve as primary backup for each other as needed unless other arrangements have been communicated in advance to the Government.
The Contractor shall be responsible for all administrative support, including but not limited to the technical personnel required to fulfill the tasks assigned.
(c) The Contractor shall make available to the respective offices a staffing plan that demonstrates robust support to meet ICITAP and OPDAT programmatic needs, as outlined under this SOW. This staffing plan shall outline how the Contractor will plan for staffing adjustments based on level of effort under this IDIQ. As requested, the Contractor shall allow the co-location of identified contractor representatives at DOJ headquarters for both ICITAP and OPDAT to more efficiently carry out program support functions.
(d) All administrative support of Contractor personnel required to fulfill the tasks assigned under this contract shall be the responsibility of the Contractor.
(e) The Contractor shall be licensed or registered in the countries identified by the Government, as required by law, in all countries where ICITAP and OPDAT operate.
The Contractor shall provide the COR written confirmation that all employees working outside the United States comply with local labor laws at the beginning of each contract period where applicable.
(f) The Contractor shall provide all management, administration, staffing, planning, scheduling, procuring, shipping/delivering, warehousing, leases, financial management, etc., for all items and services required by the contract and/or task orders. Program management support to be provided by the Contractor shall include, but not be limited to, the following items:
(1) The development, maintenance, and management of a program management database that is fully accessible by the Government and includes but is not limited to the following:
a. A searchable database of trainers, technical advisors, and other subject matter experts (SMEs) available to the Contractor for use by the Government. This database shall at a minimum include subject matter of expertise, years of experience, previous employers, international experience, availability, and foreign language skills.
b. A real-time view of task order status updates to include but not be limited to hiring status, procurement updates per stage of procurement (i.e., solicitation, purchase order, delivered, etc.), invoice and task order close out status, and other actions associated with task order execution.
c. A real-time view of all reporting outlined in this statement of work.
(2) Supervision of its contract personnel, and consistent and timely management of the support services to be provided under this contract.
(3) All activities associated with recruiting and hiring staff (U.S. contractors, Third-Country Nationals, Foreign Local Labor), such as screening applicants (to include security clearance requirements), interviewing, reference checking, etc.
(4) The Contractor shall develop and maintain a database of former trainers and technical advisors with corresponding areas of expertise as directed by the Government. This database shall be made available and easily accessible to the Government within ten (10) calendar days of award of the contract and shall be updated monthly.
(5) Maintaining “in-house” skills, teaming, and/or subcontract arrangements to ensure that staff with the requisite experience, skills and knowledge are available on short notice.
(6) Procuring and supervising sufficient numbers of skilled interpreters and translators in the area of forensics, law enforcement, and litigation at a minimum identified by the government.
(7) Planning, scheduling and procuring airfare, lodging accommodations, M&IE, personal medical insurance, and ground transportation for all approved travel by Contractor personnel.
(8) Ensuring that invoiced travel costs are itemized in accordance with the Government travel regulations in effect at the time of travel.
(9) Facilitating the acquisition of all necessary travel and residency documents including, but not limited to, the following:
a. Passports
b. Visas from local embassies
c. Residency permits from local authorities
(10) Planning for and making all necessary arrangements to ensure that Contractor personnel performing field work have all necessary supplies by the time they arrive at the site. This includes the purchase, possible warehousing, and delivery of a wide variety of items including, but not limited to: office supplies and equipment, printed training materials for providers and students, vehicles, etc.
(11) The Contractor shall procure restricted items requiring licenses for purchase/shipment, such as body armor, armored vehicles, x-ray scanning equipment, and other related equipment. Contractor shall be responsible for knowing and communicating in advance to the Government all relevant rules and regulations related to tasks to include procurement, delivery, and acceptance.
(12) Procuring and maintaining appropriate vehicles, and reliable and skilled drivers or making other suitable arrangements for local travel as required for work-related project activities. Ensuring that all travel needs and schedules are reviewed with and approved by the COR before the start of work-related project activities. Any travel above economy/coach or outside of contract fare restrictions requires prior authorization from the Government.
(13) Providing guidance on all contractor-support functions (e.g. procurement processes, travel guidelines, DBA and EME insurances, etc.) and resources (e.g. corporate credit cards, cash advances, local contacts, etc.) available to travelers. Such guidance shall be provided prior to deployment and as needed, following all travelers’ arrival to destination.
(14) Providing an effective resource for deployed personnel to be able to obtain funds through check cashing or use of credit cards or other industry standard/best practice.
(15) Providing appropriate pre-deployment briefings covering all relevant issues including, but not limited to, travel, cultural, security and other conditions that will facilitate travel and residency abroad. Providing post-arrival briefings and orientation.
(16) Assembling billing data and billing back-up materials, including all time and materials needed for preparing any responses to Government billing rejection letters.
(17) Generating invoices categorizing expenses by the underlying supporting document (i.e., Technical Guidance Letter) and clearly marking each billing data (i.e. receipts, etc.) the applicable Technical Guidance Letter(s).
(18) Distribution and tracking invoices, including generating reports and responding to inquiries regarding invoice status, tracking which deliverables and/or units have been invoiced and which have not, etc. The Contractor shall ensure prompt payments to subcontractors and submission of invoices to the Government. Please note that failure to pay subcontracts in a timely fashion and failure to submit complete invoices promptly will risk the mission and future funding program requirements and will be reflected in the annual contractor CPARs report.
Tracking and reporting on Government furnished materials. The Contractor is responsible for adequate care and safekeeping of all Government furnished materials, including inventorying, tracking and reporting, etc. The Contractor shall reimburse the Government for any Government furnished materials lost or stolen while in the Contractor's safekeeping. Within 90 days of contract award, the contractor must provide a sample format for tracking and reporting Government furnished materials to be approved by the Principal Deputy Director of Management & Global Programs for ICITAP, and the OPDAT Contract Representative for OPDAT.
(19) All activities associated with managing technical advisors/subcontractors/team members, such as identifying and qualifying them, negotiating subcontracts, reviewing invoices, ensuring compliance with the security and other requirements of the contract, etc.
(20) Implementing and maintaining quality control systems to ensure that all contract and task order requirements are met throughout the term of the contract.
(g) In addition to the aforementioned program management support requirements, the
Contractor shall prepare task order proposals for specific tasks when requested by the Government.
The Contractor's written response shall consist of the following:
a. A description of the Contractor's approach to performing the work;
b. Performance standards and incentives;
c. A staffing plan, to include labor mix, and which individuals will serve as key personnel for the order;
d. A detailed work schedule identifying all significant milestones and deliverables;
e. A list of equipment, products, and/or miscellaneous material to be delivered;
f. A price proposal for the performance of the task. The services portion of the price shall be prepared using the appropriate CLIN unit prices from the pricing table to include each category of labor required to perform the work, and the corresponding estimated number of hours for each category.
For ODCs, itemize all ODCs and calculate the price using the multiplier included in the pricing table; and
g. A clear delineation for each order of what support will be provided by the program management office and what support will be charged to field support activities.
C.3.1.1 Personnel
Recruiting and Training of Contractor Staff
(a) The Contractor shall provide trained, experienced staff for performing the work ordered under this contract, and for continuously monitoring and managing the work.
The Contractor shall make its best efforts to retain staff members who have gained experience on this contract, and to minimize staff turnover. The Contractor may use the database identified in section C.3.1. to recommend and accept requests from the Government for specific technical advisors, trainers, and subject matter experts. In cases where the Government requirement needs the specialized skills from Foreign Local Labor or Third Country Nationals, the Government will provide a detailed job description and may make a recommendation of a name to fill the position. The Contractor shall ensure that a fair and reasonable rate is established based on the skill set, job description, and market research for each position that requires the use of an
ODC CLIN.
(b) To support the ICITAP and OPDAT missions, contractor staff, particularly the
Program Managers, must have the following:
(1) Technical expertise in conducting domestic and international training programs, particularly USG programmatic work with foreign governments/entities, NGOs, etc.
(2) Expertise with high-level foreign delegation travel, both across foreign countries and to the United States, including the timely resolution of acute and complex travel-related matters.
(3) Knowledge of concepts regarding local labor laws, practices and customs.
(4) In depth understanding of the ICITAP and OPDAT programs, as outlined in
Sections C.1.2 and C.1.3.
(5) A strong financial management background.
(c) The Contractor shall train its own staff to ensure that all personnel are able to perform their duties under each task/delivery order satisfactorily. Except where specifically approved by the COR, training of Contractor staff is not separately billable.
Specialized training requested by the COR beyond that which would normally be required to perform under the contract is billable but shall in all cases be approved by the COR or Contracting Officer in advance.
(d) In addition to job-specific or professional training, the Contractor shall ensure its employees on this contract are trained on "contract-specific" issues, such as DOJ ethics, standards of conduct, individual conflicts of interest, confidentiality requirements, DOJ security requirements, understanding of the function of reporting, and the importance of quality control. In addition, Contractor managers shall be educated in the terms and conditions of the contract.
Employee Qualifications and Conduct
(a) The Government reserves the right to require the Contractor to reassign from this contract any Contractor employee(s) who is deemed incompetent, careless, unsuitable or otherwise objectionable, or whose continued use under the contract is deemed contrary to the best interests of the Government.
(b) The Contractor shall remove any employee from performance of contract work within five (5) working days of receiving notice from the Contracting Officer that the employee's performance is unsatisfactory. The Contractor shall immediately remove any Contractor employee found to represent a threat to the safety of Government records, Government employees, or other Contractor employees. If this occurs, the Contractor shall reimburse the Government for the cost of any Government-provided or funded training given to the Contractor employee who ceases to perform Contract duties within six (6) months after receiving that training. In instances where the removal of an employee is for substandard performance or behavior negatively impacting delivery of services, the Contractor will be given an opportunity to address the situation prior to removing the employee.
C.3.1.2 Security Clearances
Each employee of the Contractor working under this contract is subject to the security clearance requirements as set forth in Section H. Prior to assigning an employee to the contract, the Contractor must submit for that employee the required completed forms as specified in Section H.
C.3.1.3 Quality Control
The Contractor must submit a comprehensive Quality Control Plan (QCP) prior to contract award for Government review and approval.
The Contractor shall perform quality control pursuant to the approved QCP. The Contractor’s QCP shall provide a detailed description of the quality control measures employed to meet all the requirements of this contract. The Contractor shall maintain and update its QCP as necessary;
however, any changes to the plan must be approved by the Contracting Officer before being implemented.
C.3.1.4 Performance Evaluation Meetings
The Contractor’s designated Key Personnel shall participate in performance evaluation meetings on a quarterly basis, at a minimum. These meetings will be conducted as specified by the COR.
Meetings will be held during hours that are mutually agreeable between the Government and the Contractor. At a minimum, attendance at these meetings shall include the Contractor's Program Managers and the ICITAP and OPDAT program representatives; attendance may also include the COR and/or Contracting Officer as required. A mutual effort will be made to resolve any problems which arise during the performance of the contract. The Contractor shall provide written minutes of these meetings to the COR, and ICITAP and OPDAT program representatives within five (5) business days.
C.3.1.5 Reports
(a) The Contractor shall deliver separate reports to the Government per the requirements presented in this section for ICITAP and OPDAT. These reports are required to effectively manage this contract and may be modified by the Government for additional information.
(b) The Contractor shall deliver all required reports via email to the identified points of contact below, including the identified ICITAP and OPDAT representatives. During initial consultation with the Government during contract transition, the Government will provide the Contractor with valid email addresses for submitting these reports.
The required reports and their formats are indicated below.
C.3.1.5.1 Progress Report
(a) The Contractor shall submit this report in narrative form to the Government by the 10th of each month following the applicable reporting month, unless specified otherwise by the COR. The Contractor shall be prepared, at any time, to meet with the Government and discuss data in this report. The Contractor’s report shall include at a minimum the following per task order per reporting period:
(1) Goals;
(2) Objectives;
(3) Performance period and significant delivery dates/milestones;
(4) Comparison of ordered delivery dates to actual delivery dates with reasons for schedule slippage, if applicable;
(5) Discussion of accomplishments;
(6) Discussion of problems or unusual issues encountered during reporting period.
Describe the problem, current status of the issue, action(s) taken, resolution -if any - or possible solution;
(7) Comparison of actual delivery dates to delivery dates specified in each individual order. Reasons for slippage for those orders where specified delivery dates are not met;
(8) Discussion of problems encountered during reporting period. Describe the problem, action taken, status of problem, e.g. resolution, pending action by whom, possible solution;
(9) Financial report of each activity within the task order as described by a Technical Guidance Letter showing the amount invoiced to date and estimated total amount to be invoiced.
C.3.1.5.2 Financial Report
(a) The Contractor shall submit the financial report on a weekly basis. This report will be searchable, able to be filtered, as well as provide data analysis based on the five data sets for all task orders issued to the Contractor. It will encompass data for all open activities associated with a task order officially communicated (i.e., SOW, TGL, etc.)
to Contractor to the date of the report.
(b) The first data set of the report will include, at a minimum:
(1) The cumulative dollar amount funded.
(2) The cumulative dollar amount ordered, but not yet expended or invoiced, against the respective task orders as advised by programmatic guidance provided in the SOW, TGL, etc.
(3) The cumulative dollar amount expended to date for goods/services (i.e., paid by the Contractor but not yet billed to the Government).
(4) The cumulative cost of goods/services invoiced to date (i.e., invoiced to the Government and paid by the Government)
(5) The cumulative remaining balance showing funding available per what has not been ordered, expended, and/or invoices against the dollar amount funded.
(c) The second data set of the report will include, at a minimum:
(1) The disaggregated dollar amount funded, per contract period and per CLIN.
(2) The disaggregated dollar amount ordered, but not yet expended or invoiced, against the respective task orders as advised by programmatic guidance provided in the SOW, TGL, etc., per contract period and per CLIN.
(3) The disaggregated dollar amount expended to date for goods/services, per contract period and per CLIN (i.e., paid by the Contractor but not yet billed to the Government).
(4) The disaggregated cost of goods/services invoiced to date, per contract period and per CLIN (i.e., invoiced to the Government and paid by the Government).
(5) The disaggregated remaining balance showing funding available per what has not been ordered, expended, and/or invoices against the dollar amount funded.
(d) The third data set of the report will include, at a minimum, a further disaggregated view of the amount that has been ordered, but not yet expended or invoiced, against the respective task orders as advised by programmatic guidance provided in the SOW, TGL, etc.
(e) The fourth data set of the report will include, at a minimum, a further disaggregated view of the amount expended by the Contractor to date for goods/services (i.e., paid by the Contractor but not yet billed to the Government) that includes relevant information for the Government to identify associated TGL(s).
(f) The fifth data set of the report will include, at a minimum, a further disaggregated view of amount invoiced to date (i.e., invoiced to the Government and paid by the Government) that includes relevant information for the Government to clearly identify associated TGL(s)
(g) The Contractor shall be well versed in the financial report and be prepared to respond to financial inquiries regard specifics in the report in a timely fashion (i.e., no later than five (5) business days).
(h) If at any time the Contractor would like to modify the requirements listed above, it shall discuss with both the ICITAP and OPDAT representatives. No modification actions may be taken until both the ICITAP and OPDAT representatives are in agreement.
(i) The Contractor shall provide dedicated staff to process and handle all financial management tasks.
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