Sol_140G0223R0001.pdf

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

GDB

DENVER CO 80225-0046

204 DENVER FEDERAL CENTER

PO BOX 25046

USGS OAG DENVER ACQUISITION BRANCH

CODE 16. ADMINISTERED BYCODE

X

X

541511

SIZE STANDARD:

% FOR:SET ASIDE:UNRESTRICTED ORGDB

RFPIFB

10. THIS ACQUISITION ISCODE

RFQ

14. METHOD OF SOLICITATION

13b. RATING

NAICS:

SMALL BUSINESS

01/31/2023 1000 ES

01/13/2023

303-236-9318Irma Suryaty (No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

140G0223R0001

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 100 0040574433OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

15. DELIVER TO

DENVER CO 80225-0046

204 DENVER FEDERAL CENTER

PO BOX 25046

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$30.00

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

11.

SEE SCHEDULEX

12. DISCOUNT TERMS

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

8(A)

USGS OAG DENVER ACQUISITION BRANCH

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

United States Geological Survey (USGS) Water Mission Area (WMA)

1. This solicitation is issued as a Request for Proposals. This solicitation will utilize the policies contained in the Federal Acquisition Regulation (FAR) Part 12, Acquisition of Commercial Products and Commercial Services, and in conjunction with the policies and procedures for evaluation and award prescribed in FAR Part 15, Contracting by Negotiation, when applicable

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

XX

DATED

Karen La Bouff-Kind

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

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ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

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27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

OFFER

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

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REF.

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

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ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 2/2012) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

for this acquisition.

2. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC)

2022-04.

3. The solicitation is a full and open competition. The North American Industry

Classification System (NAICS) code is 541511

Custom Computer Programming Service. Offers providing less than 120 calendar days for

Government acceptance after the date offers are due will not be considered and rejected.

4. Offerors are required to be registered in

System for Award Management (SAM) when submitting an offer or quotation. Register at https://www.sam.gov/index.html prior to submitting your offer. See FAR provision

52.204-7(b)(1).

Period of Performance: 06/05/2023 to 06/04/2033

00010 United States Geological Survey (USGS) Water

Mission Area (WMA)

This line item represents a ten (10) base period

IDIQ Contract.

Continued ...

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

100 2 of

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

3 100

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

140G0223R0001

Service, non-personal to provide all plant, equipment, supervision, labor and materials

(unless otherwise provided herein) necessary for on-site/off-site personnel to conduct services in accordance with the attached Statement of Work, all Terms and Conditions, and Attachments.

No funds are obligated by this contract. All funds shall be obligated by individual task orders citing applicable fiscal year and accounting data when issued.

IT Approval Num: 70253286

Product/Service Code: 7H20

Product/Service Description: IT AND TELECOM -

PLATFORM PRODUCTS: DATABASE, MAINFRAME,

MIDDLEWARE (HW, PERPETUAL LICENSE SOFTWARE)

Period of Performance: 06/06/2022 to 06/05/2033

00020 United States Geological Survey (USGS) Water

Mission Area (WMA)

This line item represents an Option for Up to Six

(6) Months Extension in accordance with FAR

52.217-8.

Service, non-personal to provide all plant, equipment, supervision, labor and materials

(unless otherwise provided herein) necessary for on-site/off-site personnel to conduct services in accordance with the attached Statement of Work, all Terms and Conditions, and Attachments.

No funds are obligated by this contract. All funds shall be obligated by individual task orders citing applicable fiscal year and accounting data when issued.

Product/Service Code: 7H20

Product/Service Description: IT AND TELECOM -

PLATFORM PRODUCTS: DATABASE, MAINFRAME,

MIDDLEWARE (HW, PERPETUAL LICENSE SOFTWARE)

Period of Performance: 06/05/2033 to 01/04/2034

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

Request for Proposal (RFP) 140G0223R0001 LIMS Solution

TABLE OF CONTENTS

LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

GLOSSARY

PERFORMANCE WORK STATEMENT

CONTRACTOR PERFORMANCE ASSESSMENT REPORTING SYSTEM (DEC 2015)

DOI ELECTRONIC INVOICING ELECTRONIC INVOICING AND PAYMENT REQUIREMENTS - INVOICE PROCESSING

PLATFORM (IPP) (APRIL 2013)

INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) ACCESSIBILITY REQUIREMENTS STATEMENT PER

REVISED SECTION 508 OF THE REHABILITATION ACT

FEDERAL INFORMATION SECURITY MANAGEMENT (FISMA)

INTERNET PROTOCOL INTERNET PROTOCOL VERSION 6 (JUNE 2012)

SECURITY REQUIREMENTS: FACILITY ACCESS and INFORMATION TECHNOLOGY (AUG 2016)

TASK ORDER MANAGER

TERM OF THE CONTRACT

TRANSITION PERIODS

PHASE OUT

DIAR 1452.201-70 AUTHORITIES AND DELEGATIONS (SEP 2011)

DIAR 1452.204-70 RELEASE OF CLAIMS - DEPARTMENT OF THE INTERIOR (JUL 1996)

GS0199 PREVENTION OF MALICIOUS CODE (JUN 2018)

GS0301 GENERAL REQUIREMENTS (JUL 2001)

GS0339 GREEN ACQUISITION (JUL 2018)

GS0906 PLACE OF PERFORMANCE - MULTIPLE LOCATIONS, TASK ORDERS (JUL 2001)

GS0919 LEGAL HOLIDAY (JUN 2021)

GS0924 UNSCHEDULED CLOSURES -LABOR HOURS (MAR 2003)

GS0932 MONTHLY PROGRESS REPORT - LABOR HOUR (JUL 2001)

GS1101 CONTRACT ADMINISTRATION OFFICE (JUL 2001)

GS1310 ORGANIZATIONAL CONFLICTS OF INTEREST – GENERAL (JUL 2001)

GS1131 UNILATERAL DEOBLIGATION OF UNEXPENDED FUNDS (MAY 2013)

GS1311 RESTRICTION ON FUTURE CONTRACTING WITH USGS (JUL 2001)

GS1326 INDEMNITY (JUL 2001)

GS1330 KEY PERSONNEL (JUL 2001)

GS1332 CONTRACTOR’S REPRESENTATIVE (JUL 2001)

GS1338 NOTICE TO THE GOVERNMENT OF DELAYS (JUL 2001)

GS1346 COMPLIANCE WITH OCCUPATIONAL SAFETY AND HEALTH ACT -- GOVERNMENT-OWNED (APR 2003)38

GS1348 ACCIDENT REPORTING (APR 2003)

GS1359 TRAVEL AND TRANSPORTATION (JULY 2001)

GS1364 NONPERSONAL SERVICES AND SUPERVISION OF CONTRACTOR’S EMPLOYEES (SEP 2017)

GS1396 RELEASES OF INFORMATION (JUL 2001)

GS1397 CONTRACTOR REPORTS (JUL 2002)

GS1405 DUPLICATION AND DISCLOSURE OF CONFIDENTIAL DATA (JUL 2001)

GS1406 CONFIDENTIALLY OF DATA (OCT 2005)

GS1413 GOVERNMENT PROPERTY - USE AT GOVERNMENT FACILITY – MODIFIED (JUL 2001)

GS1420 USE OF GOVERNMENT COMPUTERS (SEP 2018)

GS1430 ORDERING AUTHORITY AND PROCEDURES (JUL 2001)

GS1431 CONTRACT MAXIMUM (JUL 2001)

GS1432 CONTRACT GUARANTEED MINIMUM (JAN 2020)

GS1435 ORDERING - LABOR-HOUR (JUL 2001)

GS1438 TASK AND DELIVERY ORDER OMBUDSMAN (JUL 2007)

GS1440 WAGE DETERMINATION APPLICABLE (JUL 2001)

GS1446 NOT-TO-EXCEED INSTRUCTIONS FOR LABOR HOUR (JUN 2014)

52.203-3 GRATUITIES (APR 1984)

52.203-7 ANTI-KICKBACK PROCEDURES (JUN 2020)

52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO INFORM EMPLOYEES OF

WHISTLEBLOWER RIGHTS (JUN 2020)

52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—

COMMERCIAL ITEMS (OCT 2022)

52.216-1 TYPE OF CONTRACT (APR 1984)

52.216-18 ORDERING (AUG 2020)

52.216-19 ORDER LIMITATIONS (OCT 1995)

52.216-22 INDEFINITE QUANTITY (OCT 1995)

52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

52.222-55 MINIMUM WAGES FOR CONTRACTOR WORKERS UNDER EXECUTIVE ORDER 14026 (JAN 2022)

52.223-10 WASTE REDUCTION PROGRAM (MAY 2011)

52.227-1 AUTHORIZATION AND CONSENT (JUN 2020)

52.227-11 PATENT RIGHTS-OWNERSHIP BY THE CONTRACTOR (MAY 2014)

52.228-5 INSURANCE-WORK ON A GOVERNMENT INSTALLATION (JAN 1997)

52.247-21 CONTRACTOR LIABILITY FOR PERSONAL INJURY AND/OR PROPERTY DAMAGE (APR 1984)

1452.215-70 EXAMINATION OF RECORDS BY THE DEPARTMENT OF THE INTERIOR (APR 1984)

52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

52.252-6 AUTHORIZED DEVIATIONS IN CLAUSES (NOV 2020)

PROVISIONS

GS2101 INQUIRIES (FEB 2007)

GS2115 INDEPENDENT REVIEW OF PROTESTS TO THE AGENCY (JUL 2001)

52.204-20 PREDECESSOR OF OFFEROR (AUG 2020)

52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE

SERVICES OR EQUIPMENT (NOV 2021)

52.204-26 COVERED TELECOMMUNICATIONS EQUIPMENT OR SERVICES-REPRESENTATION (OCT 2020)

52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

52.209-11 REPRESENTATION BY CORPORATIONS REGARDING DELINQUENT TAX LIABILITY OR A FELONY

CONVICTION UNDER ANY FEDERAL LAW (FEB 2016)

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS-COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

52.219-1 SMALL BUSINESS PROGRAM REPRESENTATIONS (OCT 2022)

52.222-22 PREVIOUS CONTRACTS AND COMPLIANCE REPORTS (FEB 1999)

52.222-25 AFFIRMATIVE ACTION COMPLIANCE (APR 1984)

52.222-46 EVALUATION OF COMPENSATION FOR PROFESSIONAL EMPLOYEES (FEB 1993)

52.233-2 SERVICE OF PROTEST (SEP 2006)

52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

PHASE I ELEMENT 1 SUBMISSION INSTRUCTION

PHASE II: ELEMENTS 2 SUBMISSION INSTRUCTION

LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

IDENTIFIER DESCRIPTION

Attachment A Requirements for Vendor Response Attachment B User Stories Attachment C Video User Story Crosswalk Attachment D DOL Wage Determinations Attachment E Sample Project Proposal Attachment F The 10-Year Labor Category Worksheet Attachment G The 10-Year Licensing Worksheet

GLOSSARY

Abbreviations:

ASR – Analytical Services Request CO – Contracting Officer COR - Contracting Officer’s Representative DOI – Department of Interior DCU – Data Capture Utility DIAR – Department of Interior Acquisition Regulation eASR – Electronic Analytical Services Request EOD – Enter on Duty EROS – Earth Resources Observation and Science (Center) FBMS – Financial and Business Management System FFPTO - Firm Fixed Price Task Order LASD – Laboratory Analytical Services Division LHTO – Labor Hour Task Order MLR – Monitoring Location Registry MLR – Monitoring Location Registry NWIS – National Water Information System ODC – Other Direct Costs QC – Quality control QSB – Quality Systems Branch RLMS – Reference List Management System TBD – To be determined TOM – Task Order Manager UFA – Unified Field Application WMA – Water Mission Area USGS WQ – United States Geological Survey Water Quality

PERFORMANCE WORK STATEMENT

Introduction As the nation's largest water, biological, science and civilian mapping agency, the United Stated Geological Survey (USGS) collects, monitors, analyzes, and provides scientific understanding about natural resource conditions. This diversity of scientific expertise enables the USGS to carry out large-scale, multi-disciplinary investigations and provide impartial scientific information to resource managers, planners, and other customers. USGS staff in the field collect and analyze hydrologic, water quality, biologic, and geologic samples needed to understand the nation's resources. USGS vision is to lead the nation in 21st-century integrated research, assessments, and prediction of natural resources and processes to meet society’s needs.

The USGS Water Mission Area (WMA) is undertaking a project to implement a Laboratory Information Management Systems (LIMS) that supports data and workflows from multiple analytical laboratories (both production and research) within the Water Mission Area (WMA). The new LIMS solution will be built to a supplant the legacy LIMS system that no longer meets the needs of WMA. The new LIMS solution will need to integrate with other WMA enterprise applications or have its own processes, including:

• Importing analytical service requests from the field

• Disseminating LIMS data to other enterprise data systems like the National Water Information System

• Integrating with reference lists that curate common inputs

• Financial management systems for cost estimation of services, materials, and billing status

The purpose of this solicitation is to obtain products and services as described in this Performance Work Statement (PWS) for:

(1) Acquisition of a Commercial Off-The-Shelf (OTS) Laboratory Information Management System (LIMS) that is either under an open-source or closed-source license.

(2) Custom Application (CA) and OTS programming services.

(3) Training material, instructions, documentation, and users support to lab analysts, business analysts, field users, and application support staff will be necessary throughout implementation.

Performance Objectives The Government intends to award a single IDIQ contract through full and open competition resulting in an award with a set of task ordersthat lead to the initial implementation of the OTS LIMS solution in the 4 Fee-for-Service labs and is then enhanced with additional laboratories or functionality. The USGS will provide information for the successful offeror to incorporate or modify USGS business processes and workflows into the OTS LIMS and will customize the OTS LIMS or USGS-owned CA based on other USGS needs. The offeror shall provide technical services related to system architecture, database design, data migration, along with software development and product support and the related testing and training appropriate for lab/QA analysts and managers, field users, business analysts and operational support staff. Implementation is expected to be incremental, starting with the USGS National Water Quality Laboratory and WMA Fee-For-Service laboratories, and will be incrementally extended to other laboratories in future updates to the OTS LIMS.

Within the scope of this award, objectives may expand to incorporate other systems necessary for the operations of the laboratory environments. The initial laboratories and potential future laboratory types are identified in tables 1-1 and 1-2.

Table 1-1 – List of Laboratories for initial implementation Laboratory LIMS Location Staff Size Measurements

Stored

National Water Quality Laboratory

StarLIMS V11

StarLIMS V9

Spreadsheets

Lakewood, CO ~100 Federal and Contractor Employees

33,028,551 since

Reston Stable Isotope Laboratory

LIMS for Lasers & Light Stable Isotopes

Spreadsheets

Reston, VA ~5 Federal and Contractor Employees

2,630,200 since

Reston Groundwater Dating Laboratory

Spreadsheets Reston, VA ~3 Federal and Contractor Employees

46,922 since 1993

Menlo Park Tritium Laboratory

LIMS for Light Stable Isotopes

Spreadsheets

PDF

Menlo Park, CA ~4 Federal and Contractor Employees

~10,000 since 2002

Table 1-2 – List of laboratory types for later inclusion

Laboratory Type Organizational Area Number of potential Laboratories*

Analytical Laboratories Laboratory and Analytical Services Division (LASD)

Analytical Laboratories Office of the Chief Operating Officer (OCOO)

Analytical Laboratories Water Science Center (WSC) 3

The Government may add additional laboratories as needed, subject to project work and funding availability.

Performance Work Statement The offeror shall provide a Commercial (or Open-Source) Off the Shelf (OTS), Laboratory Information Management System (LIMS), to integrate and manage the flow and processing of information and samples by multiple laboratories in the USGS Water Mission Area. The new LIMS will replace legacy LIMS databases, and spreadsheets currently in use. The OTS LIMS will introduce new functionality to better manage contract and in-house laboratory workflows, laboratory administration, quality assurance/quality control, billing, and laboratory data in accordance with best laboratory practices. The resulting LIMS solution must be user-friendly, customizable to an environmental sample-based environment, and configurable by USGS operational support staff. Using existing “As- Is” analyses conducted by USGS and the implementation team, the contractor shall suggest business process improvements that adapt and design USGS workflows to the LIMS software in accordance with best laboratory practices.

Workflows and inputs across the WMA must be part of a fully integrated LIMS “To-Be” solution, so that WMA staff, based on permissions, can retrieve and/or manage any data from the various laboratories.

A USGS analysis of the LIMS solution is expected to cover the production usage of the OTS LIMS. When in production, the initial LIMS solution will be accessed by up to at least 50 simultaneous staff members from 4 analytical laboratories around the US, and their associated business and field users (NWQL, Groundwater Dating

Laboratory, Reston Stable Isotope Laboratory, and Menlo Park Tritium Laboratory). The NWQL is comprised of four units: Analytical Services (including Nutrients, Metals, Volatile Organic Compounds/Gas Chromatography- Mass Spectrometry, Liquid Chromatography-Mass Spectrometry, Sample Preparation); Strategic Science; Support Services (including Sample Login, National Field Support Services); and Quality Assurance Section (including Contract Labs) whereas the other labs are inclusive of all functionality.

These laboratories within WMA LASD manage and analyze samples for a broad range of water quality and trace constituents, as well as isotopic compositions. Together they provide thousands of analyses each year supporting a broad range of water quality and availability assessments to USGS scientists, federal agencies, and their cooperators worldwide. Users of the LIMS system are comprised of field users who submit and track the progress of their samples analysis, laboratory analysts and supervisors, quality control specialists, and administrative support staff who handle billing and laboratory financial operations. The LIMS system will capture and track samples from submission by the field to reporting of, and billing for, results.

The USGS is looking for the offerors to respond with a comprehensive solution (OTS LIMS product and any custom application) for addressing laboratory needs around the following areas:

1. Project Management – The management of work performed for this contract, clarifies the scope, schedule, and budget information of each task order to ensure the highest level of quality deliverables, with appropriate communication and risk management applied to keep all stakeholders informed on threats and opportunities. An Agile approach is desired to provide flexibility in adjusting priorities minimizing waste and rework and maximizing delivery of higher quality and timely work.

2. Software Management – Software development is performed following agile practices. The solution follows best practices for software development and is appropriately updated at regular intervals. Any upgrades performed minimally impact production environments, and where impact to operations is necessary, timelines are agreed to ahead of time. Testing of the system functionality and performance prior to transition and deployment (or implementation) of updates is necessary to ensure all requirements have been met and a fully functional deployment will be successful.

3. Enterprise Integration – The solution is appropriately integrated with other supporting applications in the WMA enterprise environment. The integrations may either be manual or programmatic, must be well-documented, and must be updated appropriately with corresponding updates to either the OTS LIMS or the integrated application. The number and nature of integrations may evolve over the course of this contract.

4. Business Process Improvements – Obtains staff input in order to develop the To-Be workflows for lab analysts and administrators, field users, business analysts, and operational support staff. Develop business process improvement recommendations to optimize the integration and operation of the LIMS and associated USGS business processes.

5. Security – The solution adheres to all current Federal, DOI, and USGS security directives. The solution is updated in a timely manner when any new directives are identified.

6. Data Management – The OTS LIMS product is expected to cover the bulk of workflow and data management needs for the laboratories. As the core tool for laboratory data management, the solution is expected to allow for:

• Automated- and manual- entry of sample data (sample identification information, sample types received, and results).

• Manage task assignments of laboratory analysts with dashboard views for management of workloads.

• Provide robust visualizations of data within the LIMS as well as any historical or related datasets.

• Allow for manual- or automatic- entry of data from equipment that is either on the Government network, or air-gapped in a separate Government private network.

• Allow for appropriate quality assurance of data that meets best laboratory practices

• Allow for manual- and automatic- data transfers (files for users, communication with instrumentation, updates to enterprise data stores like the National Water Information System, Water Quality Portal, or ScienceBase).

• Manage static data (reference lists) via automatic or manual processes.

• Contract Laboratory data management including sample management, result management, and billing management.

7. External Data Capture and Import – The OTS LIMS or CA will have abilities to transform data from various laboratory equipment and external contract laboratories into the format necessary for ingestion to the new LIMS solution (either via API’s or batch file loading). Lab equipment may or may not be directly on the USGS network.

8. Sample Planning – A field user interface for project planning and cost estimation needs to include number of samples, bottle types and sample processing supplies necessary for sample collection, along with cost estimates, and holding times for obtaining results. Field users desire ability to easily select desired tests for a project with minimal data-reentry.

9. Sample Status – A field and laboratory dashboard that shows the status of the sample over its lifecycle (planned, received by laboratory, prepared by laboratory, analyzed by laboratory, released by laboratory, loaded into NWIS, available on web). Available QC data and relevant sample information (e.g., result value, qualifiers, RL/MDL, dilution factor) should be viewable and exportable via the sample status dashboard.

10. Sample Financial Status – A field and business analyst dashboard that shows the current financial status of the sample/result (estimate, billed, paid) for both in-house and contract lab samples.

11. Data Visualizations – The field and laboratory users need quick and flexible ways to access LIMS datasets (historical and current), as well as data from other WMA enterprise systems is an important capability. An example might be for field users to see all laboratory QC sample data (continuing calibration samples, method blanks, and reagent/matrix spikes, and analytical duplicates) associated with a particular analysis. Current enterprise architecture decisions involve use of tools like R, DREMIO and Tableau.

Software Engineering The offeror will ensure that all software and databases comply with all relevant Federal and USGS government requirements and guidelines, including enterprise architecture, security, privacy, disaster recovery, and others as stipulated in section Constraints, Standards, and Nonfunctional Requirements.

Documentation The offeror shall create and manage user documentation according to industry accepted best practices. The documentation shall be specific to the target audiences. Documentation should be logically structured and provide the target audiences with sufficient information to successfully perform the tasks specific to their roles and positions.

For all software provided:

1. Testers: The offeror shall provide sufficient documentation to support USGS acceptance testing.

2. Users: Context sensitive help information shall be available. Step-by-step descriptions for common tasks shall be provided in separate documentation.

3. System Administrators: For USGS-hosted software, all of the system tasks and procedures required to maintain the software within the USGS operating environment shall be identified and described. This will include, but not be limited to, software installation and update processes; procedures for backup, archive, and recovery; and assigning user access.

Additional requirements are described in Information Technology and Security section.

4. Application Developers: Documentation shall be sufficiently detailed according to industry best practices and include full descriptions of Application Programming Interfaces (APIs) as well as working examples.

Service Level and System Availability Within the USGS, the some or all LIMS software functionality is needed by approximately 1500 field users with 115 core laboratory users and only around 50 laboratory and field users are logged in at any one time. These users are widely distributed across the United State and Puerto Rico, and work in approximately 150 separate locations.

1. General User: User support will be tiered. USGS will provide first-level support for all USGS users. The Contractor shall provide second level support for issues escalated by the USGS first-level responders. Support shall be provided via telephone, electronic mail, and the Contractor’s customer-support ticketing system to allow access to a specialist for answering general system and application questions and assisting with software problems.

The Contractor shall be available by phone and email for all regular Federal workdays for an 8-hour contiguous period covering at least 11:00 AM - 4:00 PM local Eastern Time. The offeror shall respond to USGS within 48 hours of a phone call, email message, or support ticket submission.

2. Network Environment: System shall work in a distributed network environment with transparent access to information from any location within the USGS network, including by the use of VPN services.

3. Access: Users shall be able to access all of the functionality they require through a single point of entry (e.g., a web application or PC application main program window)

4. System Availability: System shall be robust and available according to uptime requirements defined by the Government’s internal Business Impact Assessments and the applicable Service Level Agreement with limited down time for system updates. All system updates shall be coordinated with USGS.

Interoperability, Adaptability, and Extensibility

1. The system shall be deployed to USGS-managed infrastructure or vendor-managed infrastructure. The infrastructure is comprised of virtual servers hosted in a federal data center or on commercial cloud provider infrastructure services meeting fedRAMP requirements (https://fedramp.gov).

2. Data will be accessed through a vendor-managed Application Programming Interface (API).

The API will be accessible using web services to allow the reading and writing of data. This shall permit independent development and deployment of USGS-built software. The API functions shall be accurately and thoroughly documented in a machine-readable format (e.g., Swagger) that is continuously updated as new versions of the system are deployed. All vendor-provided Software Development Kits for the system (e.g., Java SDK, .NET SDK) shall be continuously updated by the vendor as new versions of the system are deployed. The API shall support versioning for breaking changes. Deprecated versions of the API shall be supported by the vendor for at least one year after deployment to allow time to update integrated applications, so long as the USGS has an active support subscription.

3. The system may support future expansion to include other USGS Laboratories as shown in Table 1-2.

4. Transitioning to new operating systems or required browsers shall be as transparent to the users as possible (e.g., Windows 10 to Windows 11). The most recent and immediate past versions of any operating system or browser shall normally be supported, although the USGS may choose to skip a version of an operating system.

Authorization

1. Offeror will provide ability to restrict input, edit and retrieval to those users authorized by

USGS.

2. Data-access and data-modification privileges shall be conditioned on user roles (e.g., laboratory staff, QA Staff, field staff) and data review status (e.g., not reviewed; in review; approved; and rejected). Full implementation of the data-access and -modification privileges shall be accomplished in application layers. A minimal subset shall be enforced at the database level.

The software shall support a delegation of authority model for setting up user accounts and access.

Contract Objectives The offeror shall have the capability to provide the full range of software engineering capabilities required for the successful and timely completion of the tasks described in this PWS. The offeror shall be capable of performing successful contract management on a contract of this size and complexity.

Management and Staffing The offeror shall staff appropriately to provide qualified personnel with the technical, administrative, managerial, and supervisory skills necessary to ensure effective performance and to accomplish the outcomes defined by the https://fedramp.gov/

Performance Work Statement (PWS) and the individual Task Orders. The offeror is responsible for managing, directing, supervising, organizing, and coordinating Contractor activities in support of this PWS.

Reports Accurate performance and financial reports and invoices regarding performance on this contract are required. The offeror shall provide other reports, documentation, and deliverables as required by individual task orders.

Deliverables Deliverables for each task order may include, but are not limited to, the following: status reports, presentations, analyses, recommendations, project plans, software, and other work products. Specific deliverables will be identified in task orders issued under this contract.

Early in the contract period, USGS expects to issue multi-year Task Orders for: 1) annual license maintenance on the OTS LIMS Product. The multi-year Task Orders are expected to fund a base year and multiple option years.

Quality-Control Requirements The offeror shall establish and maintain a complete Quality-Control Program to ensure that the requirements of the contract and each task order are provided as specified. The Government will have a Quality Assurance Surveillance Plan (QASP) to ensure Contractor progress is made and to evaluate the offeror’s performance under various task orders. The Government will document surveillance activities. If performance falls below acceptable quality levels as defined in each task order the designated Contractor representative or Program Manager (PM) will be notified.

CONSTRAINTS, STANDARDS, AND NONFUNCTIONAL REQUIREMENTS

The PWS is intended to provide the offeror with maximum flexibility to propose innovative approaches and solutions. There are a number of policies, standards, and practices that may constrain solutions. This section provides information on current USGS Information Technology requirements and on what they may be in the future.

This is subject to revision based on changing requirements, resources, and schedule.

Technical Standards All software shall be free of malicious code.

Operating Systems and Browsers Required browsers and browser versions for accessing web-based features of OTS LIMS shall be communicated to USGS. At least two previous major versions of identified browsers shall continue to be supported when browser versions change. Currently USGS uses Microsoft Edge.

For USGS-managed software, the system requirements for installation and operation of the software shall be clearly documented and clearly communicated to USGS. Any change in the system requirements shall be communicated a minimum of 6 months in advance of the change.

As technology and operating systems change and USGS needs change, it is expected that target platforms for some applications may include tablets, handhelds, and smart phones.

Techniques, Methods, and Standards

1. The techniques, methods, and standards used by the USGS for collecting, processing, analyzing, and storing laboratory data are documented in policy memoranda and a series of formal and informal reports. Relevant memorandums and reports will be identified in individual task orders.

2. All custom programming and scripting shall conform to standards established by recognized international or national organizations such as the International Organization for Standardization (ISO, http://www.iso.org/iso/home.htm) or the American National Standards Institute (ANSI, http://www.ansi.org/). If no such standard exists, the Contractor shall provide documentation of the standards being followed. Extensions to or deviations from a standard must be documented by the Contractor and requested in writing to the Contracting Officer (CO), Contracting Officer’s Representative (COR) and PM and approved by the COR and PM.

http://www.iso.org/iso/home.htm) http://www.ansi.org/).

Information Technology and Security All existing Department of Interior and USGS security policies, rules, and regulations must be adhered to.

1. User access to OTS LIMS will vary with the roles and responsibilities of the individual user.

Multiple levels of user access shall be supported.

2. The offeror shall provide documentation in accordance with the NIST System and Services Acquisition Family Information System Documentation (SA-04) ACQUISITION PROCESS section of the most current version of NIST Special Publication 800-53.

3. Offeror-managed software within production environments (non-production environment – e.g., dev and test are exempt) shall be operated according to the System Security Plan and the terms of the Authority to Operate (ATO). The offeror shall work with USGS to maintain a USGS-issued ATO for vendor-managed software with no gaps in service delivery.

4. Offeror shall be responsive to US Government Binding Operational Directives as directed by DOI or

USGS.

Ownership and Licensing

1. The Government's rights in OTS delivered hereunder shall be as described in the software developer's commercial software license agreement or the clause FAR 52.227-19, Commercial Computer Software-Restricted Rights, whichever is greater.

2. The Government shall be granted unlimited rights in CA software or data produced hereunder as described in 52.227-14 Rights in Data--General, incorporated by reference herein.

3. Contractor shall provide the government with the source code for all CAs.

4. User License and configuration of the final LIMS solution shall be configured and permitted such that the USGS may continue usage of the LIMS solution, USGS configurations, and USGS data, even if the offeror goes out of business or otherwise ends support of the software before the end of the contract term.

Warranty and Corrective Maintenance

1. All OTS and CA software produced shall be provided with a 12-month warranty.

2. Contractor shall provide corrective maintenance to address errors that prevent the software from performing as originally intended. The errors include, but are not limited to, design errors, logic errors, and coding errors.

Escrow USGS Managed COTS Software The offeror shall allow for the update of any licensing mechanism required for accessing the OTS LIMS solution by either a 3rd party or the Government.

a. Escrow Agreement - A copy of the Software Escrow Agreement shall be provided to the CO and the COR within ten (10) business days of software delivery. This agreement shall provide the USGS with full access and use of the OTS LIMS and shall define the "trigger events" under which the licensing update mechanism will be released to the USGS.

b. Triggers - The triggering events that shall be included in the Software Escrow Agreement are: (1) bankruptcy or liquidation of the Contractor; As such, if the Contractor no longer provides support of the application in accordance with the license or maintenance provisions of the contract, the USGS will gain access to the licensing mechanism to enable continued access to and operation of the application.

Version Control, Updates, and Distribution There shall be a simple and controlled process for version updates, patches, changes, and distribution.

1. The system shall be version tracked. Version identification of system and components shall be readily available to both system managers and users.

2. Changes shall be documented along with any transfer instructions and procedures that are needed in order to implement the new changes.

3. The USGS will test all updated or corrected versions of all software and reserves the right to accept or reject any software release. If the USGS elects not to accept the latest release, the offeror shall continue to correct any latent defects of the last accepted release of the software for up to 6 months. The USGS may elect to accept later, subsequent versions of the software.

4. Upon initial acceptance of a OTS-software or CA tool and for any subsequent updates, the offeror will work with a USGS team to create software packages for distribution within USGS for USGS-managed software. The USGS will be responsible for final distribution of these integrated packages. Upon initial acceptance of an offeror-managed OTS-software, the offeror will work with a USGS team to identify an acceptable release date. The offeror will be responsible for deploying the vendor-managed OTS-software to the offeror’s infrastructure at the mutually agreed scheduled delivery date.

5. The offeror shall provide a software update subscription service (i.e., provision of new releases, updates, and patches) for the USGS-managed OTS-software supplied. All software releases, versions, modifications, enhancements, corrections, updates, or other revisions, along with any relevant documentation, will be provided to the COR by a mutually agreeable method, such as uploading to USGS FTP site, within ten (10) calendar days of release of the USGS-managed OTS-software. New releases of either offeror-managed or USGS-managed OTS-software shall not require the USGS to write software for the conversion of data (e.g., export, import) and will support their previously developed CAs. New releases which affect USGS developed modules, routines, or plug-ins must be closely coordinated with the USGS with a minimum of 90-day notice of all relevant changes.

Travel All government directed travel shall be in accordance with the travel cost principle in FAR 31.205-46 and Federal Travel Regulations. The offeror shall be reimbursed for actual transportation costs and travel allowances. Charges exceeding the amounts established in the Government Travel Regulations for individuals engaged in comparable functions may be disallowed as unreasonable unless approved in advance by the CO. See GS1359 Travel and Transportation, page 38.

Federal Records Act The Federal Records Act (44 U.S.C. Chapter 31) requires that all Government employees and offeror make and preserve records containing adequate and proper documentation of the organization, functions, policies, decisions, procedures, and essential transactions of their agency. 36 Code of Federal Regulations (CFR), Part 1222.22, lists categories of documentary materials to be covered by recordkeeping requirements. 36 CFR, Part 1236, Electronic Records Management, among other things, covers disposition of records on E-mail systems. It permits deletion of E-mail records on the user's screen or mailbox after the records are preserved in an official recordkeeping system.

SECURITY AND DATA ACCESSIBILITY

All existing Department of Interior and USGS security policies, rules, and regulations must be adhered to, see Security Requirements: Facility Access and Information Technology, page 26. The IT Security Engineering Principles, Personally Identifiable Information, and Encryption sections apply to OTS LIMS Product. The System Security Plan and Authority to Operate section apply to any vendor-hosted OTS LIMS Product solution.

IT Security Engineering Principles The thirty-three (33) steps identified in NIST SP 800-27A shall be followed to ensure that IT security engineering principles are applied (http://csrc.nist.gov/publications/nistpubs/800-27A/SP800-27-RevA.pdf).

Personally Identifiable Information The existing LIMS database contains Personally Identifiable Information (PII), such as email addresses, and names of federal employees and non-federal data submitters. PII data are subject to specific rules regarding retrieval and storage. PII shall be handled in accordance with DOI and USGS guidance.

Encryption NIST security and privacy controls shall be followed, see SP 800-53, revision 4 (http://dx.doi.org/10.6028/NIST.SP.800-53r4).

http://csrc.nist.gov/publications/nistpubs/800-27A/SP800-27-RevA.pdf http://dx.doi.org/10.6028/NIST.SP.800-53r4)

The communications protocol HTTPS shall be used.

1. Login: The login process and all other system interactions (both services and applications) shall be encrypted.

2. System Interactions: All system interactions (both services and applications) shall be encrypted.

3. Data: Data encryption at rest is not required for OTS LIMS when it is hosted and managed by USGS.

Software and Data Integrity

1. Unauthorized changes to software and information shall be detected and reported.

2. The ability to input information shall be restricted to authorized personnel.

3. The validity of information inputs shall be checked.

4. Data integrity shall not be compromised by application failures.

Error Messages, Logs, and Sensitive Information

1. Error messages shall be relevant and comprehensible to non-technical users.

2. Error messages shall be available only to authorized personnel.

3. Logs shall be maintained for:

3.1. inserts, updates, and deletes,

3.2. errors reported,

3.3. administrative messages,

3.4. actions of data loading processes (batch load logs), and

3.5. login failures, logins, and logouts.

4. Potential security-relevant error conditions shall be reported in error logs and administrative messages.

5. Error logs and administrative messages shall provide information necessary for corrective actions. Such messages shall not reveal information that could be exploited by adversaries, such as:

5.1. username and password combinations,

5.2. attributes used to validate a password reset request (e.g., security questions),

5.3. personally identifiable information (excluding unique username identifiers provided as a normal part of a transactional record),

5.4. biometric data or personal characteristics used to authenticate identity,

5.5. sensitive financial records (e.g., account numbers, access codes), or

5.6. content related to internal security functions (i.e., private encryption keys, whitelist or blacklist rules, object permission attributes and settings.)

System Security Plan and Authority to Operate

1. A vendor hosted OTS LIMS product shall be operated according to the terms of the System

Security Plan and the USGS-issued Authority to Operate (ATO) and any active Information Exchange Agreements.

2. Any System Security Plan work shall be identified in an appropriate Task Order.

DATA GRAVITY

All USGS data managed through vendor-hosted applications shall be available to USGS in a usable format that is subject to change as determined by Contractor. Data shall be transferred to USGS in a mutually agreed upon format for integration into the WMA Data Hub as well as the broader ongoing USGS Data Lake initiative to facilitate data sharing, integration, and analytics while also supporting compliance requirements. These data will eventually be utilized by applications hosted in the CHS Virtual Data Center and will be governed according to industry best practices and USGS data policy. This will allow data availability to everyone in the organization, enabling further data integration capabilities as well as more comprehensive analytics, reporting, visualization, and machine learning capabilities. It also facilitates the enrollment of datasets into an indexable service, enabling data scientists to find data sets and point their cloud-based analytic tools to the Data Lake.

Monthly full database snapshots of the OTS LIMS database shall be submitted to USGS in accordance with task order(s) issued for annual subscription(s) for vendor-hosted software. Data stored in the database snapshots shall be readable by USGS with 3rd party database management tools as part of the annual Task Order(s). Monthly backups of all file attachments stored in vendor-hosted software shall be submitted to USGS as part of the annual Task

Order(s). File attachments shall be in their original format. Any action by the vendor that changes the vendor-hosted system so that it no longer meets these requirements shall require mutual agreement.

SERVICE LEVEL AGREEMENTS (SLAs) Specific requirements for offeror-hosted OTS applications will be addressed at the Task Order level upon issuance of Task Order(s) associated with annual subscriptions for offeror-hosted OTS applications.

CONTRACTOR PERFORMANCE ASSESSMENT REPORTING SYSTEM (DEC 2015)

1) FAR 42.1502 directs all Federal agencies to collect past performance information on contracts. The Department of the Interior (DOI) has implemented the Contractor Performance Assessment Reporting System (CPARS) to comply with this regulation. One or more past performance evaluations will be conducted in order to record your contract performance as required by FAR 42.15.

2) The past performance evaluation process is a totally paperless process using CPARS. CPARS is a web-based system that allows for electronic processing of the performance evaluation report. Once the report is processed, it is available in the Past Performance Information Retrieval System (PPIRS) for Government use in evaluating past performance as part of a source selection action.

3) We request that you furnish the Contracting Officer (CO) with the name, position title, phone number, and email address for each person designated to have access to your firm's past performance evaluation(s) for the contract no later than 30 days after award. Each person granted access will have the ability to provide comments in the Contractor portion of the report and state whether or not the Contractor agrees with the evaluation, before returning the report to the Assessing Official (AO). Information in the report must be protected as source selection sensitive information not releasable to the public.

4) When your Contractor Representative(s) are registered in CPARS, they will receive an automatically generated email with detailed login instructions. Further details, systems requirements, and training information for CPARS is available at https://www.cpars.gov/.

5) Within 60 days after the end of a performance period, the AO will complete an interim or final past performance evaluation, and the report will be accessible at https://www.cpars.gov/.

a) Contractor Representatives may then provide comments in response to the evaluation or return the evaluation without comment.

b) Your comments should focus on objective facts in the AO's narrative and should provide your views on the causes and ramifications of the assessed performance.

c) All information provided should be reviewed for accuracy prior to submission.

d) If you elect not to provide comments, please acknowledge receipt of the evaluation by indicating

"No comment" in the space provided, and then selecting “Accept the Ratings and Close the Evaluation”.

e) Your response is due within 60 calendar days after receipt of the CPAR. On day 15, the evaluation will become available in PPIRS-RC marked as “Pending” with or without comments and whether or not it has been closed.

f) If you do not sign and submit the CPAR within 60 days, it will automatically be returned to the Government and will be annotated: "The report was delivered/received by the contractor on (date).

The contractor neither signed nor offered comment in response to this assessment."

6) The following guidelines apply concerning…