WGCS RFI- Amendment 1.docx

REQUEST FOR INFORMATION

Warrior Care Global Support (WCGS) Services

NOTICE: This notice is being issued for market research purposes only. The information obtained as a result of this notice will be used to assist the Government in its acquisition strategy.

1.0 Description

1.1 United States Special Operations Command (USSOCOM) in support of the Special Operations Chief of Staff (SOCS), Warrior Care Program (WCP) (SOCS-WCP) is seeking information on how an interested contractor could provide Warrior Care Global Support (WCGS) services.

1.2 THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and planning purposes and shall not be considered as an invitation for bid, request for quotation, request for proposal, or as an obligation on the part of the Government to acquire any products or services. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. No contract awards will be made from this notice and no solicitation is available at this time. No entitlement to payment of direct or indirect costs or charges by the Government will arise as a result of contractor submission of responses to this announcement or the Government use of such information. Not responding to this RFI may preclude participation in any future RFP, if any is issued. If a solicitation is released, it will be synopsized on the SAM.gov website. It is the responsibility of the potential offerors to monitor this site for additional information pertaining to this requirement. Lack of response will dictate that interest does not exist.

2.0 Background

The U.S. Special Operations Command (USSOCOM) Warrior Care Program (WCP) provides non-clinical case management and advocacy services for Special Operations Forces (SOF) wounded, ill, or injured (WII) service members. The focus areas are in Recovery Care Coordination, Military Adaptive Sports, Benevolence, Career Transition, and Operations. Services are extended to families, veterans, caregivers, and significant others of SOF WII. The Warrior Care Global Support (WCGS) effort is a non-personal service, performance-based requirement in support of USSOCOM WCP. The program will provide support services to the USSOCOM Enterprise, including USSOCOM Headquarters, Component Commands, and Theater Special Operations Commands.

2.1 Planned Production: The government intends to release a formal Request for Proposal following completion of this Request for Information. At this time, the Government does not intend to host an industry day. Projected award date will be on or around 27 February 2025.

2.2 Delivery Period: Anticipated period of performance is a 45-day transition period, with full performance to start 1 May 2025 for a 12-month base period, plus four, 12-month option periods.

2.3 Security Requirements:

Security will be in accordance with the attached DD254. Contractor team individual(s) supporting this task will be cleared at the TOP SECRET/SCI level at the start of the task.

See SOW Addendum 1 – Security Requirements for detailed security requirements related to this action.

3.0 Submittal Instructions

3.1 Interested parties are requested to respond to this RFI with a white paper.

3.2 White papers are due no later than Thursday, 11 July 2024, 16:00 Eastern. Responses shall be submitted via e-mail to the following:

· Ms. Sherri Ashby, Contracting Officer, sherri.ashby@socom.mil

· Ms. Allyson Schopper, Contract Specialist, Allyson.n.schopper.civ@socom.mil

· Mr. Christos Tragakis, Contract Specialist, Christos.j.tragakis.civ@socom.mil

· Ms. Meliessa Kelley, Program Manager, meliessa.a.kelley.civ@socom.mil

Responses shall be formatted in Microsoft (MS) Word or in a searchable Portable Document Format (PDF) file. When printed, the proposal (including tables, charts, graphs, and figures) must fit on 8.5 x 11 paper, in no smaller than 11 point, Times New Roman, with single line spacing and one inch margins. For tables, charts, graphs, and figures, the text shall be no smaller than Microsoft Word 9 point, Times New Roman. Fold out pages are not required or desired. If fold out pages are included, they must fit on 11 x 17 size paper when printed and will count as two pages. Responses shall be no more than 15 pages. Vendors are NOT required to use the full page count.

4.0 Requested Information

4.1. The white paper shall provide administrative information, and shall include a response to the following:

4.1.1. Company Name and address, point of contact, to include telephone number and email address, CAGE code and DUNS identification number.

4.1.2. Identify your business size status and all other socio-economic status under NAICS code 541611. If you are under the 8(a) program, please identify when you will graduate from the program.

4.1.3. The Government is developing the acquisition strategy based on current market research and historical information available to the Government. Based on your company’s relevant expertise as well as the specific service requirements listed in the Draft SOW and attachments; please provide the rationale for any of the following recommendations:

4.1.3.1. Additional recommended NAICS code(s).

4.1.3.2. Recommended contract type and line item structure.

4.1.3.3. Recommended basis of award.

4.1.4. The facility security clearance of the offeror.

4.1.5. Describe your prior experience as a prime contractor within the past three years successfully transitioning and managing services like those described in the attached draft SOW. Include a description of the effort, contract number, average number of positions per contract, and number of geographically dispersed locations, if applicable.

4.1.6. Describe specific transition practices and processes used previously to successfully transition workload from an incumbent contractor.

4.1.7. Describe the infrastructure and resources you have in place to support large-scale contracts across multiple geographic locations. Furthermore, please explain your expertise and experience in managing a globally dispersed workforce of 70+ FTEs as it pertains to the requirements of the SOW and the attachments.

4.1.8. Describe your understanding and experience with complying with TESA and SOFA requirements in international service contracts. Specifically, outline how you will ensure compliance with these agreements while operating in locations such as Germany and other applicable overseas sites.

4.1.9. Explain your methods for ensuring compliance with public laws, HIPAA regulations, DoD instructions, and directives related to non-clinical services as outlined in the SOW and attachments. Provide examples of how you have implemented these measures in previous contracts, specifically where handling sensitive heath data was necessary.

4.1.10. Describe your organization’s approach to maintaining compliance with all relevant security requirements in accordance with DFARS 252.204-7012. Additionally, provide your Supplier Performance Risk System (SPRS) score. Vendors must have an SPRS score of at least 85 to be considered for this contract. Include documentation or evidence that supports your SPRS score.

4.1.11. What recommendations would you offer that could be included in the solicitation which enables government’s emphasis on continuity during transition and stability in execution. The Government will consider submitted draft SOW comments in further development of the requirements.

4.1.12. How likely is your company to submit a proposal in response to a future solicitation issued for the services described herein and in the draft SOW?

4.1.13 The Government, as stated in Section 2.6 of the SOW, the Government has need of resume writing services within this requirement. This requirement is not to be performed by personnel on task. Currently, the Government intends for this to be on a Cost CLIN with a not-to-exceed amount and performance-based. What recommendations do you have for providing these services?

5.0 Industry Discussions

The Government may or may not choose to meet with potential offerors. Such discussions would only be intended to get further clarification of potential capability to meet the requirements, especially any development and certification risks.

6.0 Questions

It is the Government’s intent to allow questions to be submitted specific to requesting clarifications about this RFI. As this effort is in the very early acquisition stage, the Government may not be able to provide response to all questions. Questions and responses that can be addressed will be published for public reference. Questions shall be submitted not later than Friday, 28 June 2024 at 16:00 Eastern.

7.0 Attachments

1. DRAFT Statement of Work- WCGS

2. DRAFT SOW Addendum 1- Security Requirements

3. DRAFT Technical Exhibit 1- Service Delivery Summary

4. DRAFT Technical Exhibit 2- MSR Template

5. DRAFT Technical Exhibit 3- Performance Locations, Skills and Qualifications

6. DRAFT Technical Exhibit 4- Travel Authorization Form

7. DRAFT Technical Exhibit 5- Historical Metrics

8.0 Summary

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY to identify sources that can provide Warrior Care Global Support (WCGS) Services. The information provided in the RFI is subject to change and is not binding on the Government. The Government has not made a commitment to procure any of the items discussed, and release of this RFI should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. All submissions become Government property and will not be returned.