DRAFT Technical Exhibit 3 - Performance Locations_Skills_and_Qualifications.xlsx

XLSX spreadsheet 40 KB Posted Jun 24, 2024

Attached to: Warrior Care Global Support RFI
Solicitation number: SOCOM24WCGS-2
Issued by: United States Special Operations Command

About this file

Written by GovTribe AI · Jun 24, 2024

This document is a Technical Exhibit (TE) that provides details on the performance locations, skills, and qualifications required for the Warrior Care Global Services (WCGS) contract.

The TE includes a list of 71 contract positions across various locations and regions, including Warrior Care Program (WCP) headquarters, regional, and site lead roles. Key position details such as labor category, clearance level, function, and required experience are provided. The document also includes skill and qualification requirements for Recovery Care Coordinator (RCC) and non-RCC labor categories. The WCGS effort is a non-personal service, performance-based requirement in support of the U.S. Special Operations Command (USSOCOM) Warrior Care Program, which provides case management and advocacy services for special operations forces wounded, ill, or injured service members, their families, veterans, and caregivers.

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Other files

File	Type	Posted
WCGS RFI - Consolidated QnA.docx	DOCX document	Jul 9, 2024
WCGS RFI - Additional QnA.docx	DOCX document	Jul 9, 2024
WGCS RFI- Amendment 1.docx	DOCX document	Jul 9, 2024
WGCS RFI.docx	DOCX document	Jun 25, 2024
DRAFT Technical Exhibit 2- MSR Template.docx	DOCX document	Jun 24, 2024
DRAFT Technical Exhibit 1 - Service Delivery Summary (SDS).xlsx	XLSX spreadsheet	Jun 24, 2024
DRAFT Technical Exhibit 5 - Historical Metrics.xlsx	XLSX spreadsheet	Jun 24, 2024
DRAFT SOW- WCGS.docx	DOCX document	Jun 24, 2024
DRAFT Technical Exhibit 4 - Travel Authorization.docx	DOCX document	Jun 24, 2024
DRAFT CDRL A001 - Quarterly Report.docx	DOCX document	Jun 24, 2024
(CUI) SOW Adm 1 Security Requirements (CUI).docx	DOCX document	Jun 24, 2024

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TE3 Performance Locations

WARRIOR CARE GLOBAL SERVICES CONTRACT
TECHNICAL EXHIBIT 3, Performance Locations
Notes:
The government anticipates local contract representation at each of the locations identified in the places of performance column.
* Regional Leads are critical positions and shall be identified for a Senior, RCC in each WCP North, WCP South, and WCP West Region
Position number	Region	Location	State	LOE_Line_of_Effort	Component

Command Supporting Role Labor_Category Tier SOF Component

Specific Exp	Clearance_Required
	BEN01	WCP HQ	Eglin Air Force Base	FL	Benevolence	USSOCOM (All)	Benevolent Support Specialist	Journeyman	Mid-Level	N/A	Secret
	BEN02	WCP HQ	MacDill Air Force Base	FL	Benevolence	USSOCOM (All)	Benevolent Support Specialist	Journeyman	Mid-Level	N/A	Secret
	BEN03	WCP HQ	MacDill Air Force Base	FL	Benevolence	USSOCOM (All)	Event Planner / Executive Assistant	Journeyman	Lower-Level	N/A	Secret
	CT001	WCP HQ	MacDill Air Force Base	FL	Career Transition	USSOCOM (All)	Career Transition Coordinator	Journeyman	Mid-Level	N/A	Secret
	CT002	WCP HQ	MacDill Air Force Base	FL	Career Transition	USSOCOM (All)	Career Transition Coordinator	Journeyman	Mid-Level	N/A	Secret
	CT003	WCP HQ	MacDill Air Force Base	FL	Career Transition	USSOCOM (All)	Career Transition Coordinator	Journeyman	Mid-Level	N/A	Secret
	CT004	WCP HQ	MacDill Air Force Base	FL	Career Transition	USSOCOM (All)	Career Transition Assistant	Journeyman	Lower-Level	N/A	Secret
	MAS01	WCP HQ	MacDill Air Force Base	FL	Military Adaptive Sports	USSOCOM (All)	Military Adaptive Sports Event Planner	Journeyman	Mid-Level	N/A	Secret
	MAS02	WCP HQ	MacDill Air Force Base	FL	Military Adaptive Sports	USSOCOM (All)	Military Adaptive Sports Personnel Coordinator	Journeyman	Lower-Level	N/A	Secret
	OPS01	WCP HQ	MacDill Air Force Base	FL	Operations	USSOCOM (All)	Operations Support Specialist	Journeyman	Lower-Level	N/A	Secret
	OPS02	WCP HQ	MacDill Air Force Base	FL	Operations	USSOCOM (All)	Operations Case Coordinator	Senior	Lower-Level	N/A	Secret
	OPS03	WCP HQ	MacDill Air Force Base	FL	Operations	USSOCOM (All)	Complex Case Coordinator	Senior	Mid-Level	N/A	Secret
	RCC01	WCP HQ	MacDill Air Force Base	FL	Recovery Care Coordination	HQ USSOCOM	RCC Task Manager	Senior	Upper-Level	SOF	Top Secret
	RCC02	WCP HQ	MacDill Air Force Base	FL	Recovery Care Coordination	HQ USSOCOM	RCC Quality Control Specialist	Senior	Mid-Level	SOF	Top Secret
	RCC03	WCP HQ	MacDill Air Force Base	FL	Recovery Care Coordination	HQ USSOCOM	RCC Training Coordinator	Senior	Mid-Level	SOF	Top Secret
	RCC04	WCP East	Fort Bragg	NC	Recovery Care Coordination	USASOC	RCC	Journeyman	Lower-Level	USASOC	Top Secret
	RCC05	WCP East	Fort Bragg	NC	Recovery Care Coordination	USASOC/JSOC	RCC Regional Lead	Senior	Mid-Level	USASOC/JSOC	Top Secret
	RCC06	WCP East	Fort Bragg	NC	Recovery Care Coordination	USASOC	RCC	Journeyman	Lower-Level	1st SFOD-D	Top Secret
	RCC07	WCP North	Camp Lejeune	NC	Recovery Care Coordination	MARSOC	RCC Site Lead	Senior	Lower-Level	MARSOC	Secret
	RCC08	WCP North	Camp Lejeune	NC	Recovery Care Coordination	MARSOC	RCC	Journeyman	Lower-Level	MARSOC	Secret
	RCC09	WCP North	Camp Lejeune	NC	Recovery Care Coordination	MARSOC	RCC	Journeyman	Lower-Level	MARSOC	Secret
	RCC10	WCP North	Camp Lejeune	NC	Recovery Care Coordination	MARSOC	RCC	Journeyman	Lower-Level	MARSOC	Secret
	RCC11	WCP East	Fort Bragg	NC	Recovery Care Coordination	USASOC	RCC	Journeyman	Lower-Level	USASOC	Secret
	RCC12	WCP East	Fort Bragg	NC	Recovery Care Coordination	JSOC	RCC	Journeyman	Lower-Level	USASOC	Top Secret
	RCC13	WCP East	Fort Campbell	KY	Recovery Care Coordination	USASOC	RCC	Journeyman	Lower-Level	160th SOAR	Secret
	RCC14	WCP East	Fort Bragg	NC	Recovery Care Coordination	USASOC	RCC	Journeyman	Lower-Level	USASOC	Top Secret
	RCC15	WCP East	Fort Bragg	NC	Recovery Care Coordination	USASOC	RCC	Journeyman	Lower-Level	USASOC	Secret
	RCC16	WCP East	Fort Bragg	NC	Recovery Care Coordination	USASOC/JSOC	RCC	Journeyman	Lower-Level	JSOC	Top Secret
	RCC17	WCP East	Fort Bragg	NC	Recovery Care Coordination	USASOC	RCC	Journeyman	Lower-Level	USASOC	Secret
	RCC18	WCP East	Fort Bragg	NC	Recovery Care Coordination	USASOC	RCC	Journeyman	Upper-Level	USASOC	Secret
	RCC19	WCP East	Fort Bragg	NC	Recovery Care Coordination	USASOC	RCC	Journeyman	Upper-Level	USASOC	Secret
	RCC20	WCP East	Fort Bragg	NC	Recovery Care Coordination	USASOC	RCC	Journeyman	Upper-Level	USASOC	Secret
	RCC21	WCP East	Fort Bragg	NC	Recovery Care Coordination	USASOC	RCC	Journeyman	Upper-Level	USASOC	Secret
	RCC22	WCP East	Fort Bragg	NC	Recovery Care Coordination	USASOC	RCC	Journeyman	Upper-Level	USASOC	Secret
	RCC23	WCP East	Fort Campbell	KY	Recovery Care Coordination	USASOC	RCC	Journeyman	Upper-Level	5SFG	Secret
	RCC24	WCP East	Fort Campbell	KY	Recovery Care Coordination	USASOC	RCC Site Lead	Senior	Lower-Level	5SFG	Secret
	RCC25	WCP North	Fort Belvoir	VA	Recovery Care Coordination	HQ USSOCOM	RCC	Journeyman	Upper-Level	SOF	Top Secret
	RCC26	WCP North	Crystal City	VA	Recovery Care Coordination	HQ USSOCOM	RCC	Journeyman	Upper-Level	SOF	Top Secret
	RCC27	WCP South	Stennis	MS	Recovery Care Coordination	NSWC	RCC Site Lead	Senior	Lower-Level	NSWC	Top Secret
	RCC28	WCP North	Virginia Beach	VA	Recovery Care Coordination	NSWC	RCC	Journeyman	Upper-Level	NSWC	Top Secret
	RCC29	WCP North	Virginia Beach	VA	Recovery Care Coordination	NSWC	RCC	Journeyman	Upper-Level	NSWC	Top Secret
	RCC30	WCP North	Virginia Beach	VA	Recovery Care Coordination	NSWC	RCC	Journeyman	Upper-Level	NSWC	Top Secret
	RCC31	WCP North	Virginia Beach	VA	Recovery Care Coordination	NSWC	RCC Regional Lead	Senior	Mid-Level	NSWC	Secret
	RCC32	WCP North	Virginia Beach	VA	Recovery Care Coordination	NSWC	RCC	Journeyman	Upper-Level	NSWC	Top Secret
	RCC33	WCP North	Virginia Beach	VA	Recovery Care Coordination	NSWC	RCC	Journeyman	Upper-Level	NSWC	Secret
	RCC34	WCP North	SOCEUR	GER	Recovery Care Coordination	SOCEUR	RCC	Journeyman	Upper-Level	SOF	Secret
	RCC35	WCP North	Crystal City	VA	Recovery Care Coordination	HQ USSOCOM	RCC Site Lead	Senior	Lower-Level	SOF	Top Secret
	RCC36	WCP South	MacDill Air Force Base	FL	Recovery Care Coordination	HQ USSOCOM	RCC	Journeyman	Upper-Level	SOF	Top Secret
	RCC37	WCP South	MacDill Air Force Base	FL	Recovery Care Coordination	HQ USSOCOM	RCC	Journeyman	Upper-Level	SOF	Top Secret
	RCC38	WCP South	MacDill Air Force Base	FL	Recovery Care Coordination	HQ USSOCOM	RCC	Journeyman	Upper-Level	SOF	Top Secret
	RCC39	WCP South	MacDill Air Force Base	FL	Recovery Care Coordination	HQ USSOCOM	RCC	Journeyman	Upper-Level	SOF	Secret
	RCC40	WCP South	Hurlburt Field	FL	Recovery Care Coordination	AFSOC	RCC Site Lead	Senior	Lower-Level	AFSOC	Secret
	RCC41	WCP South	Hurlburt Field	FL	Recovery Care Coordination	AFSOC	RCC	Journeyman	Upper-Level	AFSOC	Secret
	RCC42	WCP South	Eglin Air Force Base	FL	Recovery Care Coordination	USASOC	RCC	Journeyman	Upper-Level	7SFG	Secret
	RCC43	WCP South	Eglin Air Force Base	FL	Recovery Care Coordination	USASOC	RCC	Journeyman	Upper-Level	7SFG	Secret
	RCC44	WCP South	Eglin Air Force Base	FL	Recovery Care Coordination	USASOC	RCC Regional Lead	Senior	Mid-Level	7SFG	Secret
	RCC45	WCP South	Fort Benning	GA	Recovery Care Coordination	USASOC	RCC	Journeyman	Upper-Level	75th RgrRgt	Secret
	RCC46	WCP South	Fort Benning	GA	Recovery Care Coordination	USASOC	RCC Site Lead	Senior	Lower-Level	75th RgrRgt	Top Secret
	RCC47	WCP South	Hunter Army Air Field	GA	Recovery Care Coordination	USASOC	RCC Site Lead	Senior	Lower-Level	75th RgrRgt	Secret
	RCC48	WCP West	Brooke Army Medical Center	TX	Recovery Care Coordination	USSOCOM (All)	RCC	Journeyman	Upper-Level	SOF	Secret
	RCC49	WCP West	Brooke Army Medical Center	TX	Recovery Care Coordination	USSOCOM (All)	RCC Site Lead	Senior	Lower-Level	SOF	Secret
	RCC50	WCP West	Cannon Air Force Base	NM	Recovery Care Coordination	AFSOC	RCC Site Lead	Senior	Lower-Level	AFSOC	Secret
	RCC51	WCP West	Camp Pendleton, Naval Base Coronado.	CA	Recovery Care Coordination	MARSOC/NSWC	RCC Regional Lead	Senior	Mid-Level	NSWC	Top Secret
	RCC52	WCP West	Naval Base Coronado	CA	Recovery Care Coordination	NSWC	RCC	Journeyman	Upper-Level	NSWC	Top Secret
	RCC53	WCP North	Virginia Beach	VA	Recovery Care Coordination	NSWC	RCC Site Lead	Senior	Lower-Level	NSWC	Secret
	RCC54	WCP West	Naval Base Coronado	CA	Recovery Care Coordination	NSWC	RCC	Journeyman	Upper-Level	NSWC	Secret
	RCC55	WCP West	Fort Carson	CO	Recovery Care Coordination	USASOC	RCC	Journeyman	Upper-Level	10th SFG	Top Secret
	RCC56	WCP West	Fort Carson	CO	Recovery Care Coordination	USASOC	RCC Site Lead	Senior	Lower-Level	10th SFG	Top Secret
	RCC57	WCP West	Fort Carson	CO	Recovery Care Coordination	USASOC	RCC	Journeyman	Upper-Level	10th SFG	Secret
	RCC58	WCP West	Joint Base Lewis-McCord	WA	Recovery Care Coordination	USASOC	RCC Site Lead	Senior	Lower-Level	1SFG	Top Secret
	RCC59	WCP West	Joint Base Lewis-McCord	WA	Recovery Care Coordination	USASOC	RCC	Journeyman	Upper-Level	1SFG	Secret
	RCC60	WCP West	Joint Base Lewis-McCord	WA	Recovery Care Coordination	USASOC	RCC	Journeyman	Upper-Level	1SFG	Secret
	RCC61	WCP West	Joint Base Lewis-McCord	WA	Recovery Care Coordination	USASOC	RCC	Journeyman	Upper-Level	1SFG	Secret
	RCC62	WCP West	Camp Smith	HI	Recovery Care Coordination	SOCPAC	RCC Site Lead	Senior	Lower-Level	SOF	Top Secret
	RCC63	WCP West	Naval Base Coronado	CA	Recovery Care Coordination	NSWC	RCC	Journeyman	Upper-Level	NSWC	Secret
	RCC64	WCP West	Cannon Air Force Base	NM	Recovery Care Coordination	AFSOC	RCC	Journeyman	Upper-Level	AFSOC	Secret
	RCC65	WCP North	Virginia Beach	VA	Recovery Care Coordination	NSWC	RCC	Journeyman	Upper-Level	NSWC	Secret
	RCC66	WCP West	Camp Smith	HI	Recovery Care Coordination	SOCPAC	RCC	Journeyman	Upper-Level	SOF	Secret
	RCC67	WCP South	Hurlburt Field	FL	Recovery Care Coordination	AFSOC	RCC	Journeyman	Upper-Level	AFSOC	Secret

TE3 RCC_Skills_and_quals Technical Exhibit 3 - SKILLS & QUALIFICATIONS RCC related LCATS

Notes:

RCC (TM, QCS, TC, RL, L, CCC) will carry a weighted caseload in order to maintain their Warrior Care Program RCC certification required for the position. See column K.

RCC Experience can be combination of RCC-specific duties in any RCC program.

Unless specified as "Mil/Unit specific", SOF experience can be combination of military/gov't civilian/contractor experience in SOF organization. See TE4, column H.

Where specified, extensive experience as a military member of the supported SOF unit, or extensive RCC experience can be substituted for combined requirements for non-management RCC positions

All degrees and certifications must come institutions of higher education which have been accredited through agencies are recognized by the U.S. Secretary of Education.

	Role number	Role Description	LCAT	Tier	Years of SOF experience (+)
/ OTHER***	Function	# Years of RCC Experience(+)
OR Case Management Experience	Function2	Related Experience / Certification
	2	Quality Control Specialist

Esguerra, Diego CIV USSOCOM SOCOM (USA): Esguerra, Diego CIV USSOCOM SOCOM (USA):

DoD compliance

What about QC for supporting efforts?	Senior	Mid-Level	8	AND	8	AND	RCC Core Competencies. Experience in management of RCC-related documentation and issue resolution is required. Experience with industry-common quality control measures, metrics, and analysis is preferred; but not required.
	3	Training Coordinator	Senior	Mid-Level	8	AND	8	AND	RCC Core Competencies. Experience in training development, assessment, and execution.
	4	RCC Regional Lead	Senior	Mid-Level	8	AND	8	AND	RCC Core Competencies.
	5	RCC Site Lead	Senior	Lower-Level	6	AND	6	AND	RCC Core Competencies.
	ytiy	RCC Complex Case Coordinator	Senior	Mid-Level	8	AND	8	AND	RCC Core Competencies. Preferred notary/paralegal experience.
	7	RCC	Senior	Upper-Level	10	AND	10	AND	RCC Core Competencies.
	8	RCC	Senior	Mid-Level	20	OR	15	AND	RCC Core Competencies.
	9	RCC	Senior	Lower-Level	15	OR	10	AND	RCC Core Competencies.
	10	RCC	Journeyman	Upper-Level	10	OR	7	AND	RCC Core Competencies.
	11	RCC	Journeyman	Mid-Level	8	OR	5	AND	RCC Core Competencies.
	12	RCC	Journeyman	Lower-Level	4	OR	3	AND	RCC Core Competencies.

TE3_nonRCC_Skills_and_Quals Technical Exhibit 3 - SKILLS & QUALIFICATIONS Non-RCC related LCATS

	LC
Hierarchy	Role	LCAT	Tier	Education	Function	Education and/or Years of Experience(+)	Function2	Related Experience / Certification
	Task Manager

Esguerra, Diego CIV USSOCOM SOCOM (USA): Esguerra, Diego CIV USSOCOM SOCOM (USA):

Rename Task Manager? Senior Upper-Level Bachelor Degree (any field) AND 10 OR Experience in an upper-management role, preferably in program management, personnel development, and response to client needs. Scope of experience includes multi-service exposure, to enable SME-like advice and coaching to broad-based workforce.

Esguerra, Diego CIV USSOCOM SOCOM (USA): RCC experience not a requirement?

15	Benevolent Support Specialist	Journeyman	Mid-Level	Bachelor Degree (any field)	OR	N/A	AND	4 yrs. recent/relevant experience in WCP or HR demonstrating 2 years of experience in non-federal entity interaction.
16	Benevolent Support Specialist	Journeyman	Lower-Level	N/A	OR	N/A	AND	4 years of direct experience in non-federal entity interaction related specifically to wounded, ill, or injured Service Members
18	Career Transition Assistant	Journeyman	Lower-Level	N/A		2 years of relevant experience	AND	Demonstrated work history of: executive administrative experience; assuming initiative with minimal guidance; coordinating efforts; managing, maintaining, and analyzing database documentation; prioritizing workload to meet deadlines; creative development of products; effective verbal and written communication expressing concepts, plans, and proposals.
17	Career Transition Coordinator	Journeyman	Mid-Level	Bachelor Degree (any field)	OR	N/A	AND	4 years of recent and relevant experience in the USSOCOM WCP, career counseling, or military career transition services.
19	Military Adaptive Sports Event Planner	Journeyman	Mid-Level	Bachelor Degree (in Sports Management, Sports Science, Sports Rehabilitation, or Social/Behavioral Science related field)	OR	N/A	AND	3 years demonstrated experience in: coordination of programs related to adaptive sports inclusive of diverse populations, sports management or coaching, history prioritizing workload to meet deadlines, and effective verbal and written communication expressing concepts, plans, and proposals
20	Military Adaptive Sports Personnel Coordinator	Journeyman	Lower-Level	N/A	OR	60+ Credit Hours of post-secondary education with 5 years of military service	AND	2 years of demonstrated work history related to human resources, or personnel coordination and recruitment, coordination of programs with diverse populations, prioritizing workload to meet deadlines, effective verbal and written communication expressing concepts, plans, and proposals
21	Operations Assistant / Event coordinator	Journeyman	Mid-Level	Bachelor Degree (any field)	OR	N/A	AND	4 years of recent and relevant experience in the USSOCOM WCP, or in military or civilian business operations center.
13	Operations Case Coordinator	Senior	Lower-Level	Bachelor's degree from an accredited program in social work or a healthcare field.	AND	5+	AND	Demonstrated clinical case management experience with working knowledge of patient education principles, management of complex medical, psychosocial, and financial problems that enhanced patient adherence to individualized treatment plans; demonstrated knowledge of cancer protocol by type.
14	Operations Support Specialist	Journeyman	Lower-Level	Bachelor Degree (any field)	OR	Associates Degree (in any field) with 4 additional years of relevant experience	AND	3 years of experience in Microsoft applications (specifically Excel, PowerPoint, Word, and Outlook calendar) and Adobe Acrobat.

Working notes:

Weighted caseload is a new concept for this effort. Adjusts for key positions and caseload counts.

Removed optional labor categories.

· Utilize knowledge and experience to identify and analyze issues and apply innovative and/or creative problem solving to best establish a support plan. This includes effectively communicating both the issue and possible solutions to key decision makers as well as the organized, strategic implementation of the best solution.

· Although the Contractor shall provide case management to the RSM, the Contractor will not be held liable for the health of the RSM even though services were successfully provided and properly coordinated should the RSM suffer adverse action because of the care provided.

File details come from the government source that posted it. Updated Jun 24, 2024.