SAQMMA16R0280-_Attachment_2-_FINAL_Labor_Category_Positions_and_Descriptions.pdf

Attachment 2- SAQMMA16R0280- Labor Category Positions and Descriptions

Table of Contents

X101- UNMISS US Based Project Manager (CONUS)

Duties and Responsibilities

Minimum Qualifications

X102- UNMISS Law Enforcement Generalists (Advisors) (OCONUS)

Duties and Responsibilities

Minimum Qualifications

X103- UNMISS Corrections Generalists (Corrections Advisors) (OCONUS)

Duties and Responsibilities

Minimum Qualifications

X104- Contingent Commander (OCONUS)

Duties and Responsibilities

Minimum Qualifications

X105- Deputy Contingent Commander (OCONUS)

Duties and Responsibilities

Minimum Qualifications

X106- In-Country Project Manager (OCONUS)

Duties and Responsibilities

Minimum Qualifications

X101- UNMISS US Based Program Manager (CONUS)

The Contractor shall assign a full-time US-Based Program Manager to lead the PMO as referenced in Attachment 3-Program Management Office Requirements. The U.S.-Based

Program Manager serves as the Contractor’s primary manager and Point of Contact for all matters related to this solicitation, including logistics, implementation, personnel, and finances.

The Contractor shall draft the formal documents for position description, duties and responsibilities document, required and desired qualifications based on guidance in 3.7.1. The

Contractor shall follow all established hiring policies and procedures for the position. Once the

Contractor determines a candidate, the candidate’s resume should be submitted to the COR and

INL South Sudan Program Officer for concurrence.

The PM shall have sufficient corporate authority to direct, execute, and control all elements of this contract. The PM shall represent the Contractor as a point-of-contact for the CO and COR to help resolve contractual and programmatic issues and perform other functions that may arise relating to the IDIQ Contract and subsequent Task Orders issued under the IDIQ Contract.

The Contractor’s corporate management structure shall guarantee senior, high-level, program management for this contract.

If the U.S.-based Program Manager does not have contractual authority to bind the Contractor, the Contractor shall ensure an individual with authority to bind the Contractor is readily available at the request of the COR and the CO. Such individual shall be on-call 24 hours a day, seven days a week, and 365 days out of the year. The Contractor shall ensure that the CO and COR have current point-of-contact information for the said individual.

Because the U.S.-based Program Manager likely shall become party to law-enforcement-privileged and Department of State information during the course of supporting the Contingent, an MRPT clearance is required.

Duties and Responsibilities

The duties and responsibilities of the U.S.-based Program Manager shall include, but not limited to:

Provide oversight, monitoring, and management of contract implementation and logistics.

S/He shall be located in the United States, at the primary office located of the Contractor, and the position may be required to undertake travel to deliver supplies to personnel serving in outlying posts. It is strongly urged that the CPM consult with the INL

Program Officer, INL Director, and U.S. Embassy’s Regional Security Officer (RSO) or his/her delegate for any travel in the country, particularly outside Juba, and follow any travel recommendations the RSO or his/her delegate offers.

Build a relationship with, promotes coordination, and facilitate communication with the

CO, COR, INL, Department of State, U.S. Contingent members, and Contractor personnel regarding the contract and its implementation to help minimize confusion, duplication of effort, and generally work to enhance mission success, overall and in specific facets.

Maintain regular and fulsome communications and coordination with the INL South

Sudan Program Officer, the Contracting Officer, the COR, and the INL Director in Juba.

Review, revise, and when necessary implement contingency response plan for various situations and emergencies to ensure the safety of the U.S. Contingent. (See Section

10.1, Transition).

Oversee and facilitate timely recruitment, processing, and deployment for candidates for

UNMISS contingent.

Oversee and facilitate timely ongoing support for the In-Country Project Manager and all advisors of the U.S. contingent, and making adjustments to implementation and logistics as necessary to ensure that support.

Maintain strict accountability and timely processing of all implementation and financial actions, and ensure that all deliverables and reporting are sent to the Contracting Officer, the COR, INL South Sudan Program Officer and the INL Director in Juba in a timely manner.

Provide any support to the Contingent Commander, related to reporting of accidents and incidents, requests for personnel extensions or terminations to UNMISS deployments, and provision of medical support to U.S. contingent members, including planning for and facilitating emergency medical evaluations. See Section 3.6.1 for Contingent

Commander’s duties and responsibilities.

Attends the Pre-Deployment Training with candidates to ensure that they have the necessary information and equipment for the mission. Determines if other training may necessary, and coordinates with the CO and INL Program Officer, on whether to provide such additional training.

Learns and stays current on the significant threats to the U.S. Contingent’s security and on aspects of security within the host country; analyzes how that context and threats may impact implementation of the program, and in coordination with INL Program Officer, determines and takes action when necessary to ensure successful implementation of the project.

Oversee, monitor, and facilitate the procurement of any requested supplies, equipment, and support services. This includes procurement, storage, and distribution of items outlined in Section 6.0.

Provide all reporting information required under the IDIQ Contract accurately, thoroughly and timely;

Minimum Qualifications.

The minimum qualifications of the U.S.-based Program Manager are:

Two (2) years of experience working overseas or in a remote or difficult environment, preferably in Africa.

Excellent communications skills and experience working with communication technologies.

Bachelor’s degree from an accredited college or university.

Two (2) years of experience in a supervisory capacity, including knowledge and application of human resource methodologies.

Three (3) years’ experience managing and coordinating an overseas program of a similar size, including involvement in handling financial matters of the program.

Logistics experience.

Demonstrated experience in handling unanticipated contingencies or emergencies.

X102- UNMISS Law Enforcement Generalists (Advisors) (OCONUS)

Based at UNMISS field locations in the Republic of South Sudan, Law Enforcement Generalists will work under the Direction of the UNMISS Police Commissioner (or his/her delegate). The

Law Enforcement Generalist will manage and administer the functions expected of him/her in accordance with international and UN standards and established UN policies and procedures to ensure the success of UNMISS. Unless the individual’s assignment specifies otherwise, Law

Enforcement Generalists must have an MRPT clearance. If the individual Law Enforcement

Generalist is selected and approved to serve in Contingent leadership positions, they then require a SECRET security clearance.

The Law Enforcement Generalist’s duties and responsibilities may include, but are not limited to, any or all of the following:

Report to the Contingent Commander.

Provide periodic reports as required by the Contingent Commander.

Manage respective units assigned by UN Police Commissioner or his/her designee to the

Law Enforcement Generalist’s command.

Develop and update administrative policy directives, plans, and on order of the Police

Commissioner, deployment plans, Standard Operating Procedures (SOPs).

Prepare and publish information bulletins on new directives and instructions requiring the attention of all UNMISS Police officers.

Supervise human resources management process: Assist in the determination of the appropriate assignments and provide recommendations of suitable personnel to key-non-professional positions.

Oversee and monitor the deployment of individual police officers and allocation of related resources to meet operational requirements.

Provide strategic planning and concept of strategies responsibilities.

Facilitate coordination and management between various UNMISS units. Coordinate and oversee the movement of personnel (MOP) within and outside the Mission.

Ensure the planning of staff rotations, tour of duty extensions, leave, and compensation time off (CTO).

Oversee and monitor existing UNMISS Police and Corrections division logistics and resources, ensure that resources remain fully mission capable (FMC) and adhere to required maintenance programs.

Provide accurate reports, analysis, and statistics on significant operational issues of interest to the Mission.

Maintain the personnel record filing system.

Maintain permanent liaison with all sections of the Mission Support component and international staff section regarding police requirements in terms of deployment, accommodation, offices, logistics, supply, constructions, etc.

Provide guidance and monitoring of policies in support of UN Police operations; ensure compliance with UN rules, regulations, and Mission mandate; ensure conformity to the highest standards of professional conduct and personal behavior by the UNPOL; ensure proper utilization of police resources under his/her command at all times including implementation of regular inspection regimes and initiation of corrective measures to improve efficiency and effectiveness within UN Police component and harmony with other mission components in the spirit of an integrated mission and attainment of common goals.

Conduct and facilitate visits of groups to UNPOL sites to view the state of UN facilities and operations, liaise with local officials to ensure the groups achieve their objectives and meet the requisite counterparts, observe if work is completed to UN standards and in accordance with sound, progressive management principles.

Conduct internal investigations on allegations of misconduct by individual police officers, or other human rights abuses.

Advise and mentor UNPOL personnel on training, administrative, planning, operational, and logistical functions.

Submit regular written reports to one’s UNMISS supervisor or other UN or UNMISS officials (or their delegates) as required by the UN or UNMISS leadership or procedures

(e.g. facility maintenance report, daily situation reports, and incident reports).

Submit regular written reports to Contingent Commander or her/his designate as required by the Contractor or INL (weekly reports, monthly reports, trips reports). See Section F.6 of the RFP.

Collaborate with UNMISS staff to ensure the success of the mission.

Provide orientation to new staff ensuring familiarization with policies and procedures related to UN Police operations.

In coordination with Contingent Commander, liaise with and maintain relationships with relevant INL and Embassy Juba officials.

Keep INL informed of local developments and environmental conditions.

Other duties and responsibilities as determined by the Police Commissioner, Contingent

Commander, and COR, in conjunction and agreed upon by UNMISS, INL, and UNPOL.

Minimum Qualifications

U.S. Citizen in possession of a current U.S. state driver’s license that is valid for the full period of prospective deployment.

Police advisors must have at least seven (7) years of experience as a full-time law enforcement officer in a full-service, civilian U.S. law enforcement entity. Military police experience does not count toward experience requirement.

Must have served as an active-duty police officer within the past five (5) years.

Information about UN candidates requirements may be found at the UN Police Division’s website: www.un.org/en/peacekeeping/sites/police/

Experience in a wide range of operational and administrative issues, including experience in management/supervision and strategic planning, with evidence of progressively responsible leadership experience.

Ability to build and maintain key relationships in a culturally diverse environment and negotiate the resolution of conflicting views to enable the implementation of policies and programs.

Superior negotiation and interpersonal skills.

Be in good physical condition to meet all UN medical requirements.

Be able to drive a 4x4 vehicle with a manual transmission.

Excellent English communication skills (reading, listening, report writing, and oral presentation) and the ability to participate fully and effectively in conversations on a variety of topics in formal and informal settings from both concrete and abstract http://www.un.org/en/peacekeeping/sites/police/ perspectives. This includes being able to discuss their fields of competence, explain complex matters in detail, and provide concise and coherent narrations.

A working knowledge and demonstrated proficiency in Microsoft Office products, including Word, Excel, and PowerPoint.

At least one year of international experience in law enforcement operations and reform.

Experience in public outreach/education; training/project assessors; strategic/tactical planners.

Experience in one or more of the following areas:

o Senior management/senior level command experience o Project development o Executive leadership development o Internal Investigations o Intelligence o Community Policing o Gang Violence o Sexual and Gender-Based Violence o Logistics and Resource Management o Police reform and restructuring

X103- UNMISS Corrections Generalists (Corrections Advisors) (OCONUS)

Based at UNMISS field locations in the Republic of South Sudan, the Corrections Generalist will work under the direction of the UNMISS corrections director (or his/her delegate), who reports to the UNMISS Police Commissioner. The Corrections Generalist will manage and administer the functions expected in accordance with international and UN standards and with established

UN policies and procedures, in order to ensure the success of UNMISS in fulfilling its mandate.

All Corrections Generalists must have an MRPT clearance, unless they are selected to serve in a

Contingent leadership position, for which a SECRET clearance is required.

Duties and Responsibilities

The Corrections Generalist’s duties and responsibilities shall include, but are not limited to, the following:

Report to Contingent Commander.

Provide periodic reports as determined by the Contingent Commander.

Manage the overall safety and security regimes of holding facility personnel, persons in holding (PIHs) and visitors.

Conduct regular security assessments on the holding facilities including infrastructure and PIH population.

Develop search plans and manage regular searches of the holding facility (interior and exterior) to ensure the safety and security of the facility (fence, buildings, windows, doors, grills and bars, health / hygiene hazards, fire hazards, and all forms of contraband).

Within limits, conduct searches on PIHs on admission to ensure prohibited articles are not taken into the facility.

Maintain the admission / release register.

Maintain PIHs’ property records and storage, and PIHs’ medical registers / records and make referrals for medical attention as appropriate.

Manage the process for PIHs’ complaints, grievances, and requests.

Manage conflicts between PIHs in order to promote safety and security at all times.

Provide mediation and counselling services for PIHs, if required.

Conduct investigations/fact findings of incidents in holding facility.

Submit regular written reports to one’s UNMISS supervisor or other UN or UNMISS officials (or their delegates) as required by UN or UNMISS leadership or procedures (e.g.

facility maintenance report, daily situation reports, and incident reports). **Submit regular written reports to Contingent Commander or her/his designate as required by the

Contractor or INL (weekly reports, monthly reports, trips reports) See Section F.6 of the

RFP.

Advise and mentor UN Corrections personnel on training, planning, administrative, operational, and logistical functions. Collaborating with UNMISS and UN staff to ensure the success of the training mission.

Other duties and responsibilities as determined by the Contract Officer’s Representative

(COR), INL Director in Juba, and the Contingent Commander (or his representative), in conjunction and agreed upon by UNMISS, INL, and UN Headquarters.

U.S. Citizen in possession of a current U.S. state driver’s license that is valid for the full period of prospective deployment.

Corrections advisors must have at least seven (7) years of experience as a full-time corrections officer in a full-service, civilian U.S. corrections facility.

Should have served as an active-duty corrections officer within the past five (5) and no later than eight (8) years.

Experience in a wide range of operational and administrative issues, including experience in management/supervision and strategic planning, with evidence of progressively responsible leadership experience.

Ability to build and maintain key relationships in a culturally diverse environment and negotiate the resolution of conflicting views to enable the implementation of policies and programs.

Possess superior negotiation and interpersonal skills.

Be in good physical condition to meet all UN medical requirements.

Be able to drive a 4x4 vehicle with a manual transmission.

Excellent English communication skills (reading, listening, report writing, and oral presentation) and the ability to participate fully and effectively in conversations on a variety of topics in formal and informal settings from both concrete and abstract perspectives. This includes being able to discuss their fields of competence, explain complex matters in detail, and provide concise and coherent narrations.

A working knowledge and demonstrated proficiency in Microsoft Office products, including Word, Excel, and PowerPoint.

At least one year of international experience in prison operations and reform.

Experience in public outreach/education; training/project assessors; strategic/tactical planners.

Experience in one or more of the following areas:

o Senior management/senior level command experience o Project development o Executive leadership development o Internal Investigations o Intelligence o Community Policing o Logistics and Resource Management o Police reform and restructuring

X104- Contingent Commander (OCONUS)

Based at UNMISS Headquarters in Juba, the Contingent Commander will report to the UNMISS

Special Representative of the Secretary General (SRSG) or his/her delegate, and the UNMISS

Police Commissioner or corrections director, depending on their generalist type. Under the UN system, the Contingent Commander does not supervise a Contingent member, unless the

Contingent member is assigned to a position under Contingent Commander’s oversight. The

Contingent Commander does have a supervisory role in that s/he is the primary point of contact for UN and UNMISS officials in matters related to each Contingent member’s performance of duties and responsibilities, conduct, behavior, and service as a representative of the UN Mission and of the United States. The individual will be classified as “Supervisory.” After consultation with COR, the INL South Sudan Program Officer, and the Contractor, the Contingent

Commander will take such action as necessary and mutually agreed. If such matters involve the

Contingent Commander or a conflict of interest occurs with a particular Contingent Member, the

Deputy Contingent Commander will assume this role. The Contingent Commander also regularly liaises and communicates with U.S. Embassy Juba officials and visiting Washington officials, briefing them as necessary on the status and circumstances of the U.S. Contingent.

This includes attending meetings and briefings at the U.S. Embassy as necessary, and therefore, must have a SECRET security clearance.

Besides the duties and qualifications for his/her respective Law Enforcement or Corrections generalist position, the Contingent Commander shall also include the following duties and responsibilities:

For UN Mission, serve as the primary contact person for the Contingent.

Supervise each Contingent member’s reporting and work requirements to meet INL and

Contract needs.

Submit weekly and monthly reports specifically outlining the U.S. Contingent’s achievements and activities in South Sudan directly to the INL South Sudan Program

Officer and the INL Director in Juba. Due to the essential nature of timely, accurate, and frank information needed on actions and events on the ground, these reports shall not be reviewed or edited by the Contractor prior to submission to the INL South Sudan

Program Officer and INL Director in Juba. The In-Country Project Manager and the

Contractor’s U.S.-based Program Manager should be copied on the submission. See

Section F.6 of the RFP.

Liaise and communicate regularly and directly with the INL South Sudan Program

Officer and the INL Director in Juba.

Liaise and communicate regularly with relevant U.S. Embassy officials. Provide and attend Embassy or Department of State briefings as necessary. The individual must possess a current SECRET security clearance.

Coordinate requests for extension or termination of deployments of individual Contingent members to UNMISS with COR and INL South Sudan Program Officer.

Report to the COR, INL South Sudan Program Officer, and the INL Director in Juba any accidents or incidents involving U.S. Contingent members or the In-Country Project

Manager. The Contingent Commander or his/her delegate will coordinate and ensure submission of a report detailing each incident, measures taken, disciplinary action if necessary, and any recommendations for further action.

Report directly to the COR, INL South Sudan Program Officer, and INL Director in Juba about any actions or behaviors that are improper, unprofessional, illegal, or otherwise reflect poorly on the United States or the UN Mission. Regardless of whether such actions or behaviors result in UN disciplinary action, the incident must be reported the incident to INL immediately.

Contact the COR, INL South Sudan Program Officer, and the INL Director in Juba on any medical support that a contingent member may require that the UN Mission cannot provide or meet.

In addition to the qualifications identified above for their respective Generalist category, the

Contingent Commander must have:

A minimum of five (5) years of experience as a first-line or mid-level supervisor in an active-duty, civilian law enforcement force or agency.

A university or college degree or equivalent in criminology, criminal justice, law, or relevant academic discipline

X105- Deputy Contingent Commander (OCONUS)

Preferably based at UNMISS Headquarters in Juba but due to UNMISS assignments this may not be possible, the Deputy Contingent Commander shall serve as the Contingent Commander in the event that the Contingent Commander is absent, (e.g. leave, Rest and Relaxation), ill, travelling, or otherwise indisposed. The Deputy Contingent Commander will report to the Contingent

Commander and to the UNMISS Special Representative of the Secretary General (SRSG) or his/her delegate, as well as the UNMISS Police Commissioner or corrections director, depending on generalist type. Under the UN system, the Deputy Contingent Commander does not supervise a Contingent member’s work, unless that member is assigned to a position under the Deputy

Contingent Commander’s oversight. The Deputy Contingent Commander does have a supervisory role in that s/he is the second of two primary points of contact for UN officials in matters related to each Contingent member’s performance of duties and responsibilities, conduct, behavior, and service as a representative of the UN Mission and the United States. Upon consultation with COR, the INL South Sudan Program Officer, and the Contractor, the

Contingent Commander (or Deputy Contingent Commander in his/her absence) will take such action as necessary and mutually agreed. If such matters involve the Contingent Commander or the Contingent Commander has a conflict of interest for a particular instance, the Deputy

Contingent Commander shall assume this role. The Contingent Commander (or the Deputy

Contingent Commander in his/her absence) also regularly liaises and communicates with U.S.

Embassy Juba officials and visiting Washington officials, briefing them as necessary on the status and circumstances of the U.S. Contingent. This includes attending meetings and briefings at the U.S. Embassy as necessary, and therefore, must have a SECRET security clearance.

Besides the duties and responsibilities identified under his/her relevant generalist type, the

Deputy Contingent Commander shall also have the following duties and responsibilities:

For UN Mission matters, serve as the second primary contact person for the Contingent.

Assist the Contingent Commander in overseeing each Contingent member’s reporting and work requirements to meet INL and Contract needs.

Assist the Contingent Commander with his/her responsibilities when so delegated by the

Contingent Commander.

Shall serve as the Contingent Commander in the event that the Contingent Commander is absent, (e.g. leave, Rest and Relaxation), ill, travelling, or otherwise indisposed.

If matter(s) related to performance of duties and responsibilities, one’s conduct, behavior, and service as a representative of the United States and UN Mission involve the

Contingent Commander, the Deputy Contingent Commander shall serve as the primary point of contact for UNMISS and the UN, and after consultation with the COR, INL

South Sudan Program Officer, and the Contractor, take such action as necessary and mutually agreed.

Same as Contingent Commander

X106- In-Country Project Manager (OCONUS)

The In-Country Project Manager assists the Contractor in providing a full range of support to the deployed members of the U.S. Contingent to UNMISS and UNIFSA. Such support includes:

housing and living support, logistical support, medical support, morale, welfare, and recreational activities; and contingency plans for emergencies. The Contractor shall draft the formal documents for position description, duties and responsibilities document, required and desired qualifications based on guidance in 3.6.1. The Contractor shall follow all established hiring policies and procedures for the position. Once the Contractor determines a candidate, the candidate’s resume should be submitted to the COR and INL South Sudan Program Officer for concurrence. Because the In-Country Project Manager likely shall become party to law-enforcement-privileged and Department of State information during the course of supporting the

Contingent, an MRPT clearance is required.

The duties and responsibilities of the In-Country Project Manager shall include, but not limited to:

Provide logistical support outlined below for U.S. police and corrections advisors assigned to UNMISS. S/He shall be located in Juba, and the position may be required to undertake travel to deliver supplies to personnel serving in outlying posts. It is strongly urged that the In- Country Project Manager consult with the INL Director and U.S.

Embassy’s Regional Security Officer (RSO) or his/her delegate for any travel in the country, particularly outside Juba, and follow any travel recommendations the RSO or his/her delegate offers.

Promote coordination and facilitate communication between U.S. Contingent members, the INL Director in Juba, other U.S.-led initiatives (including USAID and RSO’s office), the U.S. Embassy, and INL to help minimize confusion, duplication of effort, and generally work to enhance mission success, overall and in specific facets.

In coordination with the INL South Sudan Program Officer and the INL Director in Juba, review, revise, and when necessary implement contingency response plan for various situations and emergencies to ensure the safety of the U.S. Contingent and him/herself.

The contingency response plan should be an updated version of the plan that the

Contractor originally provided to the CO and COR. (See Sections C.9.0 and F.6 of the

RFP).

Maintain items and equipment issued to Advisors and repair or replace equipment as necessary, utilizing a local subcontractor when necessary.

Maintain the communications and internet access for Contingent members. Provide replacements when equipment needs repair or fails to work. Make adjustments and offer recommendations on how to improve phone and internet service and reliability.

Maintain strict accountability of all supplies, inventory, and equipment in South Sudan.

All equipment shall be tracked and accounted for within the property management system

(see Section 6.3.4) and in a quarterly report sent to the Contracting Officer, the COR, INL South Sudan Program Officer and the INL Director in Juba.

Responsible for collecting and verifying time sheets / hours worked by Contingent members.

Shall ensure that the vehicles are maintained properly and the facility conducting the maintenance maintains high-quality and timely work.

Provide any support to the Contingent Commander related to reporting of accidents and incidents, requests for personnel extensions or terminations to UNMISS deployments, and provision of medical support to U.S. contingent members, including planning for and facilitating emergency medical evaluations. See Section 3.6.1 for Contingent

Commander’s duties and responsibilities.

Assist the Contractor in procuring supplies, equipment, and support services to support the U.S. contingent to UNMISS. This includes procurement, storage, and distribution of items outlined in Section 6.0.

Minimum Qualifications

The minimum qualifications of the In-Country Project Manager are:

Project Management Professional Certified (PMP)

Two (2) years of experience working overseas or in a remote or difficult environment.

Bachelor’s degree from an accredited college or university.

Two (2) years of experience in a supervisory capacity, including knowledge and application of human resource methodologies.

One year experience in payroll, bookkeeping, or accounting.

Procurement experience.

Logistics experience.

Experience working with communications technologies.

Experience in emergency procedures.