RID 2.25.19 - Monthly Payment Call Volume Data for Past Year.pdf

PDF 108 KB Posted

Attached to
RFP 99-25 The RIDE Access Center ("TRAC")
Solicitation number
BD-26-1206-MBTA-MBTA-121335
Issued by
Suffolk County, Massachusetts

About this file

This document is a Request for Information (RID) from the Massachusetts Bay Transportation Authority (MBTA) concerning monthly phone volume data for the past year. The document outlines that under Section 3.4 Dissemination of Confidential Information, the MBTA's Designated Representative will provide monthly phone volume data, but only upon receipt of an executed Confidentiality and Non-Disclosure Agreement. The critical submission deadline for this executed agreement is October 31, 2025 at 5:00 p.m. EST.

No specific pricing, funding sources, or additional contextual details are provided in this single-page document. The focus is solely on the procedural requirement for obtaining the monthly phone volume data, which is contingent upon the submission of a signed confidentiality agreement by the specified deadline.

View the file

Other files

File Type Posted
RID 2.25.17 - TRAC Call Center Performance and Volume Data for Past Year.pdf PDF
Form D - Price Proposal - Cost Model RFP 99-25.xlsx XLSX spreadsheet
RID 2.25.11 - Key Performance Indicators.pdf PDF
RID 2.25.8 - Drug and Alcohol Policy.pdf PDF
RFP 99-25 The Ride Access Center.pdf PDF
RID 2.25.10 - RIDE Definitions.pdf PDF
RFP 99-25 Pre-Bid Conference The RIDE TRAC.pptx PPTX presentation
RID 2.25.21 - Current TRAC Org Chart.pdf PDF
RID 2.25.9 - 2024 Transit Safety Plan.pdf PDF
RID 2.25.18 - Complaint Volume Data for Past Year.pdf PDF
RID 2.25.3 - Service Planning Policy Document.pdf PDF
RID 2.25.13 - In-vehicle Technology list.pdf PDF
RID 2.25.14 - Additional Metrics.pdf PDF
RID 2.25.2 - Pre-employement Requirements.pdf PDF
RFP 99-25 Confidentiality and Non-Disclosures Agreement.pdf PDF
RID 2.25.7 - MBTA Language Access Plan.pdf PDF
RFP 99-25 Pre-Bid Meeting Details.docx DOCX document
Pre-Bid Meeting RFP 99-25 - Attendee Listing.xlsx XLSX spreadsheet
Amendment 5 - Extension of Response Date.docx DOCX document
RID 2.25.20 - Trip Data for Past Year.pdf PDF
Amendment 8 - Revised Cost Model for Bidders 11.19.2025.xlsx XLSX spreadsheet
Amendment 7 - Revised Cost Model for Bidders.xlsx XLSX spreadsheet
RID 2.25.6 - Sample Standard Operating Procedures.pdf PDF
RID 2.25.5 - NSLC Policy.pdf PDF
RID 2.25.15 - TRAC Facilities and Floorplan.pdf PDF
RID 2.25.12 - List of TRAC Assets.pdf PDF
RID 2.25.1 - The RIDE Guide.pdf PDF
Amendment 4 - MBTA Minimum Insurance Requirements RFP TRAC.docx DOCX document
RID 2.25.16 - Current TRAC Contract.pdf PDF
RID 2.25.4 - RIDE Contractors and Teams.pdf PDF
Amendment 6 - Extension of Response Date.docx DOCX document
Show all 31

On GovTribe

Work with this file

  • Download the original file
  • Contacts named in this file
  • Similar government files
  • Ask GovTribe AI about this file

Text version

RID 2.25.19: Monthly Phone Volume Data for Past Year

Pursuant to Section 3.4 Dissemination of Confidential Information, the MBTA’s

Designated Representative will provide monthly phone volume data upon receipt of an executed Confidentiality and Non-Disclosures Agreement. Submission of the executed Confidentiality and Non-Disclosure Agreement must occur by no later than October 31, 2025 at 5:00 p.m. EST.

File details come from the government source that posted it. Updated .