RID 2.25.18 - Complaint Volume Data for Past Year.pdf
PDF 109 KB Posted
- Attached to
- RFP 99-25 The RIDE Access Center ("TRAC")
- Solicitation number
- BD-26-1206-MBTA-MBTA-121335
- Issued by
- Suffolk County, Massachusetts
About this file
This document is a Request for Information (RFI) from the Massachusetts Bay Transportation Authority (MBTA) regarding RIDE complaint volume data for the past year. Pursuant to Section 3.4 on Dissemination of Confidential Information, the MBTA's Designated Representative will provide complaint volume data upon receipt of an executed Confidentiality and Non-Disclosure Agreement. The critical submission deadline is October 31, 2025 at 5:00 p.m. EST, by which time the completed confidentiality agreement must be submitted.
The document does not provide specific details about pricing, funding sources, or other financial terms beyond the confidentiality agreement requirement. The primary focus is on the procedural requirement for accessing complaint volume data, which appears to be contingent on executing a non-disclosure agreement to protect the confidentiality of the information being shared.
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Text version
RID 2.25.18: Complaint Volume Data for Past Year
Pursuant to Section 3.4 Dissemination of Confidential Information, the MBTA’s
Designated Representative will provide RIDE complaint volume data upon receipt of an executed Confidentiality and Non-Disclosures Agreement. Submission of the executed Confidentiality and Non-Disclosure Agreement must occur by no later than October 31, 2025 at 5:00 p.m. EST.
File details come from the government source that posted it. Updated .