REV Instructions to Offerors HT001426QE048.docx

Instructions to Offerors – Commercial Items And Evaluation Criteria

Addenda to FAR Clauses 52.212-1 and 52-212-2

1. This requirement is in support of Walter Reed National Military Medical Center (WRNMMC), which has a requirement for Hospital Communications Support Services.

2. To be accepted and eligible for evaluation, quotations must be prepared in compliance with these instructions and all the terms and conditions contained in this document.

3. The Government reserves the right to award without discussions.

4. All questions pertaining to this solicitation shall be in writing, directed to Philip Atwell at philip.b.atwell.ctr@health.mil. Any further questions shall be submitted not later than October 7, 2026, at 3:00 PM EST.

5. The Offeror agrees to hold the price in its offer firm for 90 calendar days from the date specified on the Quote.

6. All Quotes are to be submitted electronically via email to philip.b.atwell.ctr@health.mil no later than November 9, 2026, 3:00 PM EST. Quotes shall be submitted in a format readable by, at a minimum, Microsoft Office 2011 programs.

Page limitations for each factor are specified below:

Technical Approach Submit a written narrative which demonstrates an understanding of the project and responsibilities and expected services as outlined in the Performance Work Statement (PWS), not to exceed three (3) pages in length.

(End of Provision)

(End of Instructions to Offerors – Commercial Items)

Addenda to Clause 52.212-2

Evaluation – Commercial Items

1.0 BASIS FOR AWARD.

The Government intends to award one firm-fixed-price contract resulting from this solicitation. This is a commercial acquisition conducted under the authority of FAR Subpart 13.5, Simplified Procedures for Certain Commercial Products and Commercial Services.

The Government will award to the responsible quoter whose quote conforms to the solicitation and represents the best value to the Government. The Government will evaluate quotes using a simplified trade-off process. Under this process, Factor 1 (Technical) will be evaluated on an “Acceptable / Unacceptable” basis. For those quoters determined to be Technically Acceptable, the Government will conduct a trade-off between Factor 2 (Past Performance) and Factor 3 (Price).

The Government may award to other than the lowest priced quoter if the Government determines that a premium is warranted for superior Past Performance. The Government reserves the right to award without interchanges (discussions); therefore, the quoter’s initial quote should contain their best terms.

2.0 EVALUATION FACTORS AND RELATIVE IMPORTANCE

The Government will evaluate quotes based on the following factors:

Factor 1 – Technical Factor 2 – Past Performance Factor 3 – Price

3.0 EVALUATION APPROACH

3.1 Factor 1: Technical

The Government will evaluate the technical quote to determine if it meets the minimum requirement outlined in the Performance Work Statement (PWS). Quotes will not receive qualitative ratings. They will be rated strictly as follows:

· Acceptable: The quote clearly meets the minimum requirements of the solicitation.

· Unacceptable: The quote does not clearly meet the minimum requirements of the solicitation.

· Note: A quote rated “Unacceptable” under Factor 1 is ineligible for award and will not be further evaluated under Factor 2 or Factor 3.

3.2 Factor 2: Past Performance

The Government will evaluate the quoter’s past performance to assess the Government’s confidence in the quoter’s ability to successfully perform the required effort.

· Relevancy: The Government will first determine if the submitted past performance references are relevant (similar in scope, magnitude, and complexity to the PWS).

· Quality/Confidence: For relevant references, the Government will evaluate the quality of past performance (e.g., assessing records in CPARS or returned questionaries).

· Rating: The Government will assign an overall confidence assessment (e.g., High Confidence, Confident, Some Confidence, Low Confidence, Unsatisfactory) based on the combined relevancy and quality of past performance.

· Note: In the case of a quoter without a record of relevant past performance or for whom information on past performance is not available, the quoter will not be evaluated favorably or unfavorably on past performance and will receive a “Neutral Confidence” rating.

3.3 Factor 3: Price

The Government will evaluate the total proposed price to determine if it is fair and reasonable according to FAR 13.106-3(a). The total value will be the sum of all Contract Line-Item Numbers (CLINs) for the base period and all option periods. Options will be evaluated in accordance with FAR 52.217-5, Evaluation of Options.

(End of Evaluation – Commercial Items)