RFP27006808 Appendix C Deliverables Summary.xlsx

XLSX spreadsheet 12 KB Posted

Attached to
DEM Reservation and Registration Management System
Solicitation number
RFP27006808
Issued by
Providence County, Rhode Island

About this file

This is an Appendix C Deliverables Summary document for RFP27006808 issued by the Rhode Island Department of Environmental Management (DEM) for a Reservation and Registration Management System. The RFP solicits a vendor to provide software and management services for reservation and registration systems across the Department, including camping reservations, parking, golfing, special use permits, scientific collector and wildlife permits, events and programs scheduling, and lifeguard certification programs. Key deliverables include an initial kick-off meeting within ten business days of purchase order receipt, submission of key personnel information within five business days, an emergency problem escalation plan with 24/7 availability, and a comprehensive project schedule due within ten business days. The vendor must complete end-to-end performance, functional, and unit testing by February 1, 2027, execute data conversion and migration by March 1, 2027, and achieve full system functionality across all modules by May 1, 2027, with a transition-out plan due 120 days prior to contract end date.

The file does not specify pricing terms, set-asides, incumbent vendor information, or detailed funding requirements and sources. The document emphasizes that the vendor assumes responsibility for data accuracy during conversion of existing reservation records and financial transactions, with all systems required to be fully functional and accessible to the public by their respective go-live dates. The vendor must provide required hardware, installation assistance, a toll-free customer service number with adequate staffing, and system and financial reporting capabilities including wire transfers and revenue backup as outlined in the RFP. The document notes that this summary may not list every contractually required deliverable and directs potential vendors to review the complete RFP thoroughly for all contract requirements.

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Other files

File Type Posted
ISBE Form - RFP Appendix B - 12.01.2025.pdf PDF
RFP27006808_Aug_25_26_solicitation_doc.pdf PDF
RFP27006808_Sep_2_26_solicitation_doc.pdf PDF
RFP27006808_Sep_16_26_solicitation_doc.pdf PDF
RFP27006808_Sep_17_26_solicitation_doc.pdf PDF
RFP27006808 Questions and Answers.xlsx XLSX spreadsheet
RFP27006808 Appendix G Disaster Recovery.docx DOCX document
RFP27006808_Jul_3_26_solicitation_doc.pdf PDF
RFP27006808 Solicitation Specifications.pdf PDF
VendorChangeDetailsReport_RFP27006808_v1_Jul_2_26.pdf PDF
RFP27006808 Appendix D GCOP Addendum B IT Policies.docx DOCX document
ISBE Form - RFP Appendix B - Modified Version.pdf PDF
RFP27006808_Sep_10_26_solicitation_doc.pdf PDF
RFP27006808_Sep_24_26_solicitation_doc.pdf PDF
RFP27006808_Oct_9_26_solicitation_doc.pdf PDF
RFP27006808 Appendix H Cost Proposal Template.xlsx XLSX spreadsheet
Supplemental Bidder Attestation - 12-01-2025.pdf PDF
RFP27006808 Appendix F ETSS Security Questionnaire.xlsm XLSM spreadsheet
RFP27006808_Aug_24_26_solicitation_doc.pdf PDF
RFP27006808_Aug_27_26_solicitation_doc.pdf PDF
RFP27006808_Sep_11_26_solicitation_doc.pdf PDF
RFP27006808_Oct_2_26_solicitation_doc.pdf PDF
RFP27006808_Oct_6_26_solicitation_doc.pdf PDF
VendorChangeDetailsReport_RFI27006871_v2_Aug_31_26.pdf PDF
RFP27006808 Appendix H Cost Proposal Template_Updated 7.28.26.xlsx XLSX spreadsheet
RFP27006808 Appendix E Vendor Checklist to RI GCOP IT Policies.xlsx XLSX spreadsheet
RFP27006808_Sep_1_26_solicitation_doc.pdf PDF
RFP27006808_Oct_1_26_solicitation_doc.pdf PDF
RFP27006808_Oct_8_26_solicitation_doc.pdf PDF
RFP27006808_Oct_15_26_solicitation_doc.pdf PDF
RFP27006808_Oct_16_26_solicitation_doc.pdf PDF
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Sheet1

DEM Reservation and Registration System 2027 RFP
Appendix C- Deliverables Summary Table
Deliverable DescriptionAcceptance CriteriaDue Date / Frequency
Kick off MeetingSchedule meeting to plan Transition-In with Key Personnel from DEM and Vendor.Vendor must reach out to DEM within Five (5) business days of receipt of Purchase Order to schedule kick-off meeting. Such meeting must take place within Ten (10) business days from receipt of Purchase Order. In person prefered, but not required.
Key PersonnelKey Personnel's names, emails, phone numbers, titles, and specific duties as associated to this RFP to be supplied to DEM.Vendor must send to DEM within Five (5) business days from receipt of Purchase Order
Emergency Problem Escalation PlanEmergency Problem Escalation Plan which will include the names, contact numbers (e.g., phone, cell, email) and contact times of individuals that may be contacted during emergencies or extended unresolved issues. One or more emergency contacts shall be available 24 hours a day / seven days a week.Vendor to supply to DEM during Kickoff Meeting (Vendor to supply any updates/changed to DEM when they occur throughout the life of the contract)
Project ScheduleProject schedule, plans, and timeline of Vendor Transition-In to be submitted to DEM. Also to include any tasks or items required by DEM in order for the Vendor to complete their responsibilities.Sent from Vendor to DEM within Ten (10) business days from receipt of Purchase Order. Updated Project Schedule due on the first of the month for each month until Transition-In completed.
Updated Project ScheduleUpdated timeline due to DEM1/1/27
End-to-End Performance, Functional, and Unit Testing "Sandbox"Completed with minimal outstanding defects. Includes a comprehensive testing plan.
Updated Project ScheduleUpdated timeline due to DEM2/1/27
Data Conversion and transfer to Park Reservations and Revenue Management System (PRRM) for Camping Reservation dataThe Vendor shall be responsible for ensuring the accuracy of converting existing Reservations and incumbent data/records, for the accuracy of all transferred financial transactions, and shall provide for the transition to the Vendor’s system in the time limits specified. Data transferred -- includes a data migration/conversion plan. See Item 20 in the RFP for more detailed information regarding data migration requirements.
Camping Reservation SystemFully functional and go-live to the public
CalendarFully functional and go-live to the public
Updated Project ScheduleUpdated timeline due to DEM3/1/27
Data BackupData backup as outlined in Items 13 and 18, fully operable and running.
Vendor's Toll Free Number supplied to DEMApplicable phone numbers available to DEM and the public for marketing and to add to all of our sites.
Product Catalog inventory- Site Rentals….Fully functional and go-live to the public
Vendor Supplied HardwareSupply any required technology and provide assistance with installation as outlined in the RFP.
Toll Free Number live and fully staffed for customer service callsCustomer Service Centers staffed and ready for all items as outlined in this RFP.
Events and Programs Scheduling System (Lifeguard Certification Program only)Fully functional and go-live to the public
Parking Reservation SystemFully functional and go-live to the public
Golfing Reservation and Golf Cart Registration SystemFully functional and go-live to the public
Special Use Permit Application SystemFully functional and go-live to the public
Scientific Collectors and Wildlife Permit SystemFully functional and go-live to the public5/1/27
Updated Project ScheduleUpdated timeline due to DEM
Events and Programs Scheduling System (all remaining)Fully functional and go-live to the public
System and Financial ReportingIncluding Wire Transfers and Revenue Backup and System Reports as outlined in the RFP.Accessible to DEM in accordance with effective dates of various system transactions, as outlined above.
Transition-Out PlanVendor must submit an outline for the full transition-out plan, meeting the requirements as described in RFP. (See Item 24 in RFP)120 Days prior to Contract end date
*The deliverables summary table may not list every contractually required deliverable. Potential Vendors should read the RFP thoroughly for all Contract requirements and deliverables.

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