RFP FM-25-550 Narrative Proposal.docx

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Attached to
Designated Operator (DO) Fuel Site Inspection, Testing and Repair Services
Solicitation number
FM-25-550
Issued by
California

About this file

This is a narrative proposal template for RFP FM-25-550, issued by the City of Long Beach, California, for Designated Operator (DO) Fuel Site Inspection, Testing and Repair Services. The RFP seeks a qualified contractor to manage Underground Storage Tank (UST) and Above-Ground Storage Tank (AST) systems, including inspections, testing, maintenance, and compliance management across the City's fuel operations. Proposers must demonstrate experience with similar projects, regulatory expertise in Federal, State, and Local compliance standards, and provide a portfolio of at least five comparable completed projects with documented outcomes. The template requires detailed organizational information, staffing plans with key personnel qualifications, backup contingency staffing plans, and five professional references with project details.

The proposal must include a comprehensive method of approach addressing compliance strategies, work plans with communication and documentation procedures, risk mitigation strategies with emphasis on less-than-24-hour emergency repair response times, and collaboration protocols with City staff including an Information Manager, Environmental Compliance Consultant, and multiple City departments. Proposers must detail key performance indicators, data reporting systems, employee supervision methods, and coordination procedures with stakeholders. If subcontractors are used, proposers must provide complete capacity and experience information for each subcontractor, including California Department of Industrial Relations registration status, and establish a payment verification plan to demonstrate proof of subcontractor payments to the City. The template does not specify pricing, set-asides, funding sources, or contract term details within the narrative proposal section.

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Text version

4.1 4.2 Narrative Proposal Template An editable version of the template below has been posted to Long Beach Buys. Proposers should complete the editable template and submit it as their narrative proposal.

Organizational Capacity & Experience

PROPOSER CONTACT INFORMATION

Organization
Company Name

Company Address

Federal Tax ID Number

DIR Number

Website

Authorized Representative
Name

Title

Email Address

Phone Number

Other Point of Contact (if required)
Name

Title

Email Address

Phone Number

PROPOSER CAPACITY & EXPERIENCE

What type of enterprise is the organization?
☐ Non-Profit

☐ Sole Proprietorship

☐ General Partnership

☐ Corporation

State and Date of incorporation:

☐ Limited Liability Company

☐ Other _________________________________

Please describe why the organization is qualified to provide the services described in this RFP (1-2 paragraphs).

· Experience with Similar Projects:

Please describe your organization’s experience in managing UST/AST systems, including the length of time you have provided services such as inspections, testing, maintenance, and compliance management. Highlight any projects that are similar in scope and complexity to this RFP.

· Regulatory-Expertise:

How has your organization ensured compliance with Federal, State, and Local regulations for UST/AST systems in previous projects? Provide examples of challenges encountered and how they were addressed.

· Project-Portfolio:

Provide a summary of at least five (5) similar projects your organization has successfully completed. For each project, include:

· The client’s name (or type, if confidentiality is required).

· Project scope and duration.

· Outcomes achieved, such as compliance rates, reduced downtime, or cost savings.

How many employees does the organization have in total and are residing in Long Beach?

Where are the representative(s) that would service the City’s account located?

[How will your organization staff this project to ensure all required services are delivered on time and meet quality standards?

Please provide:

1. A staffing plan that includes the roles and responsibilities of each team member, including the percentage of time each individual will be allocated to the project.

2. The names, titles, and qualifications of key personnel who will be directly involved in delivering the services. Resumes or a 1-paragraph description for each key staff member should be included.

3. Details of backup personnel or contingency staffing plans to ensure uninterrupted service delivery in case of unexpected absences or increased workload.

REFERENCES

Reference 1
Company

Project Manager

Phone Number

Project Description

Project Start and End Dates

Reference 2
Company

Project Manager

Phone Number

Project Description

Project Start and

Reference 3
Company

Project Manager

Phone Number

Project Description

Project Start and

Reference 4
Company

Project Manager

Phone Number

Project Description

Project Start and

Reference 5
Company

Project Manager

Phone Number

Project Description

Project Start and

SUB-CONTRACTOR CONTACT INFORMATION

Does the proposal include subcontractors?
☐ Yes

☐ No

If applicable, provide the following for all subcontractors included in this proposal.

Organization
Company Name

Company Address

Authorized Representative
Name

Title

Email Address

Phone Number

Other Point of Contact (if required)
Name

Title

Email Address

Phone Number

SUBCONTRACTOR CAPACITY & EXPERIENCE

What type of enterprise is the organization?
☐ Non-Profit

☐ Sole Proprietorship

☐ General Partnership

☐ Corporation

State and Date of incorporation:

☐ Limited Liability Company

☐ Other _________________________________

Which specific requirements of this RFP will the subcontractor perform?

Is the subcontractor registered with the California Department of Industrial Relations? If yes, provide registration number.

Please describe why the organization is qualified to provide the services described in this RFP (1-2 paragraphs).

Please describe the length of time the organization has been providing the services described in this RFP (1-3 sentences).

How many employees does the organization have nationally, locally, and residing in Long Beach?

Where are the representative(s) that would service the City’s account located?

Who are the key staff involved in the project? For each, please a name, title, and resume either as an attachment or 1 paragraph description.

Method of Approach

1. Provide a concise summary of their approach to delivering the requested services, focusing on how their solution aligns with the goals of the RFP (e.g., compliance with regulations, minimizing downtime, and maintaining operational integrity of UST/AST systems).

2. Provide statement regarding the logic and rationale behind your Company’s approach to achieving the target outcomes.

3. Work plan:

· Detail the steps and activities required to ensure compliance with Federal, State and local regulatory agencies.

· Provide method of communication for scheduling inspections, tests and repairs.

· Provide method for ensuring documents are signed by appropriate parties and placed on site.

· Provide contacts for technical and quality assurance questions.]

4. How will your organization ensure that all UST/AST fuel sites remain in full compliance with applicable Federal, State, and City standards? Provide examples of systems, processes, or technologies you will implement to achieve this.

· What strategies will you use to minimize downtime caused by repairs or maintenance? Include examples of past projects where you successfully achieved this objective.

5. Identify potential risks or challenges (e.g., equipment failures, regulatory changes, unforeseen emergencies) and propose strategies to mitigate these risks.

· Highlight how emergency repair services will be prioritized to meet the less-than-24-hour response time requirement.]

6. Describe with how your Company will collaborate with City staff, including regular communication updates, periodic performance reviews, and ongoing coordination with the City’s vendors. Specify what support or resources will be needed from the City to ensure smooth implementation (e.g., access to records, site coordination).

Communications & Reporting

1. Key Performance Indicators and project monitoring and evaluation: Provide a description of the data and reporting systems that will be used to routinely evaluate program performance, if there are any additional or alternative performance metrics they recommend tracking, how this data will be used for program management, or how they have used data and reporting systems for program management in the past.

2. Project supervision: Provide details on how employees responsible for front-line service delivery will be supervised.

3. Communication and coordination with the City: Explain how your Company will report on your performance to the City, and coordinate with the City to meet the objectives of the RFP.

4. Coordination with other stakeholders: The City’s Fuel Operations Program also works with an Information Manager, Environmental Compliance Consultant and several customer departments such as Police, Fire Department and Public Works. Please explain how your company will work with these groups.

5. The City requires that the Awarded Contractor provide proof of payment of any subcontractors used for this project. If the proposal includes subcontractors, please describe the plan for how the City will be notified of such payments.

Designated Operator (DO) Fuel Site Inspection, Testing and Repair Services | RFP - FM-25-550 | Template v11.30.23 | 27

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