RFP Att2-QASP (V4) 14 October 2020.pdf

Quality Assurance Surveillance Plan (QASP) United States Army Security Assistance

Training Management Organization

(USASATMO)

17 August 2020

Table of Contents

1. Vision

2. Mission

3. Purpose

4. Authority

5. Roles and Responsibilities

5.1. Procuring Contracting Officer (PCO)

5.2. Contracting Officer Representative (COR)

5.3. Contractor Representatives (To be Determined (TBD) at TO Award)

6. Performance Requirements and Method of Surveillance

6.1. ID/IQ Contract Surveillance

6.2. Surveillance Methodology

6.2.1. Surveillance Schedule

6.3. Performance Assessment and Ratings

6.4. Performance Reporting and Mitigation

6.6. TO Surveillance Report

6.7. Acronyms

Task Order Quality Assurance Surveillance Plan (QASP)

1. Vision

To be the premier provider for education, training, and knowledge-based services in support of the United States (U.S.) Army and its Security Cooperation’s (SC) mission.

2. Mission To provide Foreign Affairs Counter Threat (FACT) training services in support of the United States Army Security Assistance Training Management Organization (USASATMO). The focus of this training is on Anti-Terrorism/Force Protection and Survival, Evasion, Resistance, and Escape tactics, techniques, and procedures (TTP).

The objective of this program is to conduct monthly FACT training courses to prepare military, Department of Defense (DOD) and contracted personnel for Security Assistance Team (SAT) missions world-wide. The current global threat situation requires effective pre-mission training to ensure deployed personnel are fully prepared to protect themselves and function in their Outside-The-Continental-United States (OCONUS) environment. Throughout the world, kidnappings and assassinations are increasingly more popular as terrorist preferred method of operation. To meet the ever-changing challenges of the 21st Century on a global scale, USASATMO addresses the diverse educational, geographic and cultural background requirements through FACT training. FACT training gives personnel the ability to live and work in any country in the world, including those with unstable governments or infrastructures, or both, and to integrate safely into a culturally diverse environment.

3. Purpose This QASP is a Government-developed document used to determine if the Contractor's performance meets the performance standards contained in the contract, both at the base and TO levels. The QASP establishes procedures on how this assessment/ inspection process will be conducted. It provides the detailed process for a continuous oversight process. This QASP is a living document. Flexibility in the QASP is required to allow for an increase or decrease in the type and level of surveillance necessary based on Contractor performance and takes into consideration, among other things:

o What will be monitored o How monitoring will take place o Who will be conducting the monitoring o How monitoring efforts and results will be documented

The Contractor, is ultimately responsible for management, quality assurance (QA) and quality control (QC) actions required to successfully achieving the terms of the contract.

The Contractor is responsible for monitoring and measuring its performance to ensure it meets or exceeds the contract standards both at the base and TO levels. QC is a measure of services output and therefore includes all services performed under this contract regardless of whether Prime or subcontractor employees perform the actual service.

The QASP provides the structure for the Government's surveillance of the Contractor's performance to assure that it meets contract standards. It is the Government's responsibility to be objective, fair and consistent in evaluating Contractor performance.

The surveillance/inspection methods identified in the QASP, in concert with the Contractor’s Quality Control Plan (QCP), provide a comprehensive approach to contract performance assessment. The QASP is not intended to duplicate the Contractor’s QCP;

however the Contracting Officer Representative (COR) will review the Contractor’s QCP performed for each task order (TO) issued under the Indefinite Delivery/Indefinite Quantity (ID/IQ) base contract in order to mitigate inconsistencies between the Contractor's quality control practices and the Government’s surveillance methods. The COR’s review of the contractor’s QCP will be conducted at their discretion and may or may not consist of all task orders issued under the ID/IQ contract.

The Contractor's QCP shall take into account, where applicable, second and third order effects of ancillary devices/machinery and unique environmental conditions that may affect the attainment of established performance standards and Acceptable Quality Levels (AQLs). The Contractor shall update its QCP to incorporate any additional quality practices or processes that may be unique to the delivery of services associated with the performance of the ID/IQ contract specific to each TO. If the Contractor requests relief from, or a reduction to, an existing performance standard and/or AQL(s) based on one, some or all of these conditions, the Contractor shall document its rationale in the QCP along with predetermined attainable alternatives to achieve the desired results.

This request must be submitted to the Procuring Contracting Officer (PCO) prior to TO commencement of performance. If approved by the cognizant PCO, the QASP standard and/or AQL shall be modified in the Contractor’s QCP for that TO occurrence only.

4. Authority Authority for issuance of this QASP is provided under Part 46 of the Federal Acquisition Regulation (FAR), Quality Assurance clauses, which provides for inspection and acceptance of the articles, services, and documentation of the service called for in the contract or TO.

5. Roles and Responsibilities The personnel discussed in this section will oversee and coordinate surveillance activities.

5.1. Procuring Contracting Officer (PCO)

The PCO is an individual possessing the prescribed authority to enter into, administer, and terminate contracts and make related determinations and findings. As it relates to surveillance activities, the PCO (and KO – Contracting Officer, at the ID/IQ base contract/ TO) responsibilities are applicable to the entire contract and include:

o Ensuring performance of all necessary actions for effective contracting and compliance with the contract terms.

o Safeguarding the interests of the U.S. in the contractual relationship.

o Ensuring appropriate contractual remedies and solutions are applied when Contractors fail to meet contract requirements.

o Ensuring that the Contractor receives impartial, fair, and equitable treatment under the contract.

o Making final determination of the adequacy of the Contractor’s performance in accordance with (IAW) FAR, Defense Federal Acquisition Regulation Supplement (DFARS), Department of Defense (DOD) directives, instructions, and policy letters.

o Ensuring Contractor performance results are entered into the Contractor Performance Assessment Reporting System (CPARS).

Assigned PCO/KO: Craig H. Cunningham Organization: Army Contracting Command (ACC)-Orlando Telephone: 407-384-5263 DSN 970 Email: craig.h.cunningham.civ@mail.mil

5.2. Contracting Officer Representative (COR)

The QASP is the primary tool for documenting Contractor performance at the ID/IQ base contract level. The COR is responsible for providing continuous technical oversight of the Contractor's performance at the ID/IQ base contract level. The COR uses the QASP(s) to conduct the oversight/surveillance process and maintains the Surveillance Report(s) documentation to ensure that the Contractor meets the performance standards contained in the ID/IQ contract and for each TO. The COR is responsible for reporting early identification of performance problems to the PCO and the USASATMO Command Group. The COR defines, guides, and coordinates contract surveillance activities with the PCO to ensure Contractor performance meets contract requirements.

The list below includes some (not all) of the COR’s duties:

o Assisting in ensuring adequate resolution of Contractor service/technical performance issues.

o In coordination with the PCO, performing SME duties in designated areas.

o Coordinating with and reviewing the COR documentation.

o Submitting COR reports via the Procurement Integrated Enterprise Environment after each class (PIEE) Surveillance and Performance Monitoring (SPM) Module.

o Maintaining the Surveillance Report(s) documentation that consolidates the Contractor’s actual TO performance.

o Performing the Assessing Official function within CPARS for all TO assessments.

The COR is:

SFC Jason P. Warner Contracting Officer's Representative (COR)

USASATMO, FACT

jason.p.warner.mil@mail.mil

DSN: 910-907-0197

5.3. Contractor Representatives (To be Determined (TBD) at Award) The following Contractor employees listed in the table below will serve as the Contractor's Program Managers for this contract.

Contractor Program Manager Telephone Email

TBD

6. Performance Requirements and Method of Surveillance The goals of the QASP is to establish the framework and methodology to effectively monitor and document the Contractor’s performance. The COR will use the methods contained in the QASP to ensure Contractor compliance with contract and individual TO requirements. The Government QASP may be modified/augmented as necessary to adjust to changes to the Performance Work Statement (PWS), changes in surveillance priorities; mission adjustments; or other emerging concerns associated with the ID/IQ contract.

6.1. ID/IQ Contract Surveillance

The Performance Requirements Summary (Appendix 1) provides the framework for listing performance objectives; standards; potential acceptable thresholds and the methods of surveillance.

Inspection of each element will be documented and maintained in the Surveillance Report(s) documentation.

6.2. Surveillance Methodology

The methods of evaluating Contractor compliance will vary depending on the tasks specified by the PWS. The COR will use the attached excel Quality Assurance Surveillance Report to assess the Contractor’s performance against the applicable AQLs for the task order. In determining the evaluation method, considerations include:

requirement(s); the location/facility where the service is to be performed; surveillance resources available; the specific method(s) to observe or measure performance, and; if appropriate surveillance method to adequately assess performance. In making this determination, the COR should also consider the Contractor’s QCP. There are multiple and varying methods the Government may employ in observing and measuring Contractor performance. The Government will base each assessment on objective data or subjective (but measurable) data, when objective data is not available/applicable.

Customer Feedback - Customer feedback may be obtained from the results of customer comments. Valid customer comments must be documented and clearly detail the nature of the comment(s) (concerns, recommendations, and/or complaints) and must be forwarded to the COR. The COR shall maintain a summary log of all received customer comments, as well as a copy of each comment in their documentation file(s). The COR shall also keep the tabulated results of all recorded documentation related to the Contract file and shall enter the summary results into the Surveillance Reports and provide this to the PCO.

Periodic Inspection - This level of inspection shall be accomplished by monitoring and documentation. Routinely (after each class being typical), the COR shall review the generated documentation and enter summary results into the Surveillance Report, which will be evaluated by the PCO.

Random Monitoring - Random monitoring shall be conducted if and when deemed necessary by the PCO or COR. The random monitoring shall be performed by the PCO, appropriate designated COR.

6.2.1. Surveillance Schedule

The Surveillance Schedule is provided as part of the PRS. DA Form 5475 or locally generated equivalent is acceptable. The schedule is “FOR OFFICIAL USE ONLY” and is not releasable to anyone other than authorized Government personnel. Each Month’s Surveillance Schedule will be completed at the beginning of each month during the Period of Performance (PoP) to schedule the upcoming month surveillance activity.

Completed Surveillance Schedules will be filed in the online Surveillance and Performance Monitoring (SPM) module located within (https://piee.eb.mil) file for this contract, either as an attachment to the post-class COR Status Report (MSR) or uploaded separately in the Miscellaneous Documents Section. (Attachment 1)

6.3. Performance Assessment and Ratings

Performance ratings can be based on either qualitative or quantitative surveillance assessments. The COR Surveillance Reports include/will include both qualitative and quantitative performance rating schemes. Quantitative rating schemes will be used when objective measurement data can be derived from surveillance methods and will generally result in satisfactory or unsatisfactory (i.e. pass/fail) assessments related to the quantified minimum allowed threshold. Otherwise a graduated scale of quantifiable thresholds would need to be established correlated to multiple degrees of acceptability (e.g., Outstanding, Very Good; Marginal) with less than minimal acceptable defined as Unsatisfactory.

The rating schemes immediately below will be used for qualitative assessments:

Performance Rating: Exceptional Numerical Rating: 4 Criteria: Performance substantially exceeds expected levels of performance in both Quality and Schedule. Numerous significant achievements exist. No significant deficiencies.

Performance Rating: Very Good Numerical Rating: 3 Criteria: Performance exceeds expected levels and some significant achievements exist in Quality and Schedule. Although some deficiencies may exist, they are only minor and correctable.

Performance Rating: Satisfactory Numerical Rating: 2 Criteria: Performance meets expected levels for Quality and Schedule. Minimum standards are exceeded and good practices are evident in contract operations.

Achievements or deficiencies may or may not exist; but neither is significant.

Performance Rating: Marginal Numerical Rating: 1 Criteria: Performance meets expected levels in some areas and is less than expected levels in other areas for Quality and Schedule. Minimum standards and good business practices are mostly met. No significant achievements exist, but some deficiencies do exist.

Performance Rating: Unsatisfactory Numerical Rating: 0 Criteria: Performance is less than expected for Quality and Schedule. No significant achievements exist. However, significant deficiencies do exist.

TASK

Performance Ratings

Unsatisfactory (0)

Marginal (1)

Satisfactory (2)

Very Good (3)

Exceptional (4)

PWS

Sections Listed on Appendix 2

Performance is less than expected for Quality and Schedule. No significant achievements exist. However, significant deficiencies do exist.

Performance meets expected levels in some areas and is less than expected levels in other areas for Quality and Schedule. Minimum standards and good business practices are mostly met. No significant achievements exist, but some deficiencies do exist.

Performance meets expected levels for Quality and Schedule.

Minimum standards are exceeded and good practices are evident in contract operations.

Achievements or deficiencies may or may not exist; but neither is significant.

Performance exceeds expected levels and some significant achievements exist in Quality and Schedule. Although some deficiencies may exist, they are only minor and correctable.

Performance substantially exceeds expected levels of performance in both Quality and Schedule. Numerous significant achievements exist.

No significant deficiencies.

AQL Ratings Legend Definition (as per DoD CPARS Policy Guide)

Exceptional

Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

To justify an Exceptional rating, identify multiple significant events and state how they were of benefit to the Government. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating.

Also, there should have been NO significant weaknesses identified.

Very Good

Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor was effective.

To justify a Very Good rating, identify a significant event and state how it was a benefit to the Government. There should have been no significant weaknesses identified.

Satisfactory

Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

To justify a Satisfactory rating, there should have been only minor problems, or major problems the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.

Marginal

Performance does not meet some contractual requirements.

The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

To justify Marginal performance, identify a significant event in each category that the contractor had trouble overcoming and state how it impacted the Government. A Marginal rating should be supported by referencing the management tool that notified the contractor of the contractual deficiency (e.g., management, quality, safety, or environmental deficiency report or letter).

Unsatisfactor y

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

To justify an Unsatisfactory rating, identify multiple significant events in each category that the contractor had trouble overcoming and state how it impacted the Government. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating. An Unsatisfactory rating should be supported by referencing the management tools used to notify the contractor of the contractual deficiencies (e.g., management, quality, safety, or environmental deficiency reports, or letters).

6.4. Performance Reporting and Mitigation

The COR is responsible for maintaining the completed Surveillance Reports, which document the running history of a Contractor’s performance.

Customer Comments The COR must furnish instructions to the customer receiving the Contractor’s service.

The customer must retain supporting evidence of comment/feedback. After the COR validates the feedback, it will be determined if the Contractor is non-compliant. If the Contractor is deemed non-compliant, the COR notifies the PCO. All Customer comments will be validated by the COR and PCO prior to notifying the Contractor.

Contractor Performance Assessment Reporting System (CPARS) CPARS will be initiated annually, documenting Contractor performance for the ID/IQ base contract. More frequent updates may be made, as required, to document a significant improvement or degradation of the level of contract performance. The COR is responsible for providing feedback for CPARS evaluation.

Remedies for Non-Conformance If inspections indicate unacceptable performance, the COR will notify the PCO of the deficiencies for correction. If deficiencies are not corrected within the required time frame, the COR should notify the PCO for action. If the Contractor disagrees with the noted discrepancy and an agreement cannot be reached, the PCO shall be notified for a final decision.

Disputes Every attempt will be made to resolve all disputes arising under this contact/plan using the Alternate Dispute Resolution (ADR) as outlined in FAR 33.214. If no resolution can be made under ADR, the PCO will render a final decision.

6.6. Surveillance Report

The Surveillance Report (Appendix 2) details the method of surveillance the COR will use to validate and inspect these performance elements. Inspection of each element will be documented using the Surveillance Report, as appropriate.

Performance objectives define the desired outcomes. Performance standards define the level of service required under the contract to successfully meet the performance objective. The inspection methodology defines how, when, and what will be assessed in measuring performance. The Government performs surveillance, using this QASP, to determine the quality of the Contractor's performance as it relates to the performance element standards. The Performance Requirements Summary (PRS) (Appendix 1) should be used to form the foundation of the Surveillance Report.

6.7. Acronyms

ACC Army Contracting Command ADR Alternate Disputes Resolution AQL Acceptable Quality Level BC Base Contract COR Contracting Officer’s Representative CPARS Contractor Performance Assessment Reporting System DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation

IAW In Accordance With

ID/IQ Indefinite Delivery/Indefinite Quantity KO Contracting Officer MAC Multiple Award Contract PCO Procuring Contracting Officer PM Project Manager/Program Manager PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan SC Security Cooperation SME Subject Matter Expert SPM Surveillance and Performance Monitoring (SPM) Module TADSS Training Aids, Devices, Simulators, and Simulations TO Task Order TO COR Task Order Contracting Officer’s Representative TOR Technical Oversight Representative U.S. United States

Appendix 1 – Performance Requirements Summary (PRS)

PWS Task Performance Standard AQL or TO Reference Frequency & Surveillance

Method

The contractor shall provide basic services

Develop, implement, and manage a program to provide Security Assistance Team Training to USASATMO personnel

IAW Para. 2

100% of specified tasks are accomplished

90% of deliverables, equipment, and services provided on time

Periodic survey Customer feedback

The contractor shall perform Pre- Training Preparations

The contractor shall provide all equipment and training aids in a serviceable condition

IAW Paras. 2.1.4., 2.2.4., 2.3.4., 2.4.4., 2.5.4., 2.6.4., and 2.7.4.

100% of equipment is serviceable and supports training objectives

100% of all training aids are serviceable and support training objectives

100% Inspection

Periodic survey

Customer feedback

1, 2 The contractor shall provide facilities that support training

The contractor shall provide facilities that are clean and distraction free

IAW Paras. 1.3 - 1.4, 2.1.3., 2.2.3., 2.3.3., 2.4.3., 2.5.3., 2.6.3., and 2.7.3.

100% of facilities support training

The contractor shall meet physical security requirements

The contractor provides secluded training environment with limited environment

IAW Para. 3

Facilities are secure from trespass and visual observation

Periodic survey

Customer feedback

1, 2 The contractor shall provide relevant instructors

Instructors shall be subject matter experts

IAW Paras. 1.3, 2.1.2., 2.2.2., 2.3.2., 2.4.2., 2.5.2., 2.6.2., and

2.7.2.

All instructors provide professional instruction

100% of hired personnel meet PWS requirements All instructors are trained in MARCH principles

Periodic survey

Customer feedback

The contractor shall provide training that meets FACT training objectives

Instruction meets FACT training objectives

IAW Paras. 2.1.1., 2.2.1., 2.3.1., 2.4.1., 2.5.1., 2.6.1., and 2.7.1.

90% of students successfully meet all training objectives

Periodic survey

Customer feedback

The contractor shall ensure safety practices are followed during each training session

Contractor's safety plan is followed during each training session and IAW AR 385-63, Range Safety.

IAW Para. 1.3

0 Accidents

Periodic survey

Appendix 2 – TO Surveillance Report

PWS Task Performance Standard AQL or TO Reference Frequency & Surveillance

Method

Inspected?

YES or NO provide basic services.

Develop, implement, and manage a program to provide Security Assistance Team Training to USASATMO personnel

IAW Para. 2

100% of specified tasks are accomplished

90% of deliverables, equipment, and services provided on time

100% Inspection Monthly

Periodic survey

COR Responsibility

Narrative of Performance & Rating:

perform Pre- Training Preparations.

The contractor shall provide all equipment and training aids in a serviceable condition

IAW Paras. 2.1.4., 2.2.4., 2.3.4., 2.4.4., 2.5.4., 2.6.4., and 2.7.4.

100% of equipment is serviceable and supports training objectives

100% of all training aids are serviceable and support training objectives

100% Inspection Monthly

1, 2 provide facilities that support training.

The contractor shall provide facilities that are clean and distraction free

IAW Paras. 1.3 - 1.4, 2.1.3., 2.2.3., 2.3.3., 2.4.3., 2.5.3., 2.6.3., and 2.7.3.

100% of facilities support training

100% Inspection Monthly Facilities are located within an area that does not provide undue breaks in training meet physical security requirements.

The contractor provides secluded training environment with limited environment

IAW Para. 3.

Facilities are secure from trespass and visual observation

1, 2.

provide relevant instructors.

Instructors shall be subject matter experts

IAW Paras. 1.3, 2.1.2., 2.2.2., 2.3.2., 2.4.2., 2.5.2., 2.6.2., and

2.7.2.

All instructors provide professional instruction

100% of hired personnel meet PWS requirements provide training that meets FACT training objectives.

Instruction meets FACT training objectives

IAW Paras. 2.1.1., 2.2.1., 2.3.1., 2.4.1., 2.5.1., 2.6.1., and 2.7.1.

90% of students successfully meet all training objectives ensure safety practices are followed during each training session.

Contractor's safety plan is followed during each training session and IAW AR 385-63, Range Safety.

IAW Para. 1.3

0 accidents

Date: ____01 September 2020__________ Name __Jason P. Warner_____________________

SATMO FACT

QASP.xlsx

10/15/2020

X Jason Paul Warner

Contracting Officer Representative Signed by: WARNER.JASON.PAUL.1257452030

Sheet1

APPENDIX 1

PWS Task Performance Standard AQL or TO Reference Frequency & Surveillance Method

2 The contractor shall provide basic services Develop, implement, and manage a program to provide Security Assistance Team Traning to USASATMO personnel IAW Para. 2 100% of specified tasks are accomplished

90% of deliverables, equipment, and services provided on time

Periodic survey

Customer feedback

2 The contractor shall perform Pre-Training Preparations The contractor shall provide all equipment and training aids in a serviceable condition IAW Paras. 2.1.4., 2.2.4., 2.3.4., 2.4.4., 2.5.4., 2.6.4., and 2.7.4. 100% of equipment is serviceable and supports trianing objectives

100% of all training aids are serviceable and support training objectives

100% Inspection

Periodic survey

Customer feedback

1, 2 The contractor shall provide facilities that support training The contractor shall provide facilities that are clean and distraction free IAW Paras. 1.3 - 1.4, 2.1.3., 2.2.3., 2.3.3., 2.4.3., 2.5.3., 2.6.3., and 2.7.3. 100% of facilities support support training

3 The contractor shall meet physical security requirements The contractor provides secluded training environment with limited environment IAW Para. 3 Facilities are secure from trespass and visual observation

Periodic survey

Customer feedback

1, 2 The contractor shall provide relevant instructors Instructors shall be subject matter experts IAW Paras. 1.3, 2.1.2., 2.2.2., 2.3.2., 2.4.2., 2.5.2., 2.6.2., and 2.7.2. All instructors provide professional instruction

100% of hired personnel meet PWS requirements

All instructors are trained in MARCH principles

Periodic survey

Customer feedback

2 The contractor shall provide training that meets SATTOC training objectives Instruction meets SATTOC trainning objectives IAW Paras. 2.1.1., 2.2.1., 2.3.1., 2.4.1., 2.5.1., 2.6.1., and 2.7.1. 90% of students successfully meet all training objectives

Periodic survey

Customer feedback

1 The contractor shall ensure safety practices are followed during each training session. Contractor's safety plan is followed during each training session and IAW AR 385-63, Range Safety. IAW Para. 1.3 0 Accidents

Periodic survey

Customer feedback

APPENDIX 2

PWS Task Performance Standard AQL or TO Reference Frequency & Surveillance Method Inspected

YES or NO

2 The contractor shall provide basic services. Develop, implement, and manage a program to provide Security Assistance Team Traning to USASATMO personnel IAW Para. 2 100% of specified tasks are accomplished

90% of deliverables, equipment, and services provided on time

100% Inspection Monthly

Periodic survey

Customer feedback

Narrative of Performance & Rating:

2 The contractor shall perform Pre-Training Preparations. The contractor shall provide all equipment and training aids in a serviceable condition IAW Paras. 2.1.4., 2.2.4., 2.3.4., 2.4.4., 2.5.4., 2.6.4., and 2.7.4. 100% of equipment is serviceable and supports trianing objectives

100% of all training aids are serviceable and support training objectives

100% Inspection Monthly

Narrative of Performance & Rating:

1, 2 The contractor shall provide facilities that support training. The contractor shall provide facilities that are clean and distraction free IAW Paras. 1.3 - 1.4, 2.1.3., 2.2.3., 2.3.3., 2.4.3., 2.5.3., 2.6.3., and 2.7.3. 100% of facilities support support training

100% Inspection Monthly facilities are located within an area that does not provide undue breaks in training

Narrative of Performance & Rating:

3 The contractor shall meet physical security requirements. The contractor provides secluded training environment with limited environment IAW Para. 3. facilities are secure from trespass and visual observation

100% Inspection Monthly

Narrative of Performance & Rating:

1., 2. The contractor shall provide relevant instructors. Instructors shall be subject matter experts IAW Paras. 1.3, 2.1.2., 2.2.2., 2.3.2., 2.4.2., 2.5.2., 2.6.2., and 2.7.2. All instructors provide professional instruction

100% of hired personnel meet PWS requirements

100% Inspection Monthly

Narrative of Performance & Rating:

2 The contractor shall provide training that meets SATTOC training objectives. Instruction meets SATTOC trainnig objectives IAW Paras. 2.1.1., 2.2.1., 2.3.1., 2.4.1., 2.5.1., 2.6.1., and 2.7.1. 90% of students successfully meet all training objectives

Narrative of Performance & Rating:

1 The contractor shall ensure safety practices are followed during each training session. Contractor's safety plan is followed during each training session and IAW AR 385-63, Range Safety. IAW Para. 1.3 0 accidents

Narrative of Performance & Rating: