RFP-017-2988904-JC_-Mandatory_Job_Walk_Information_Package.pdf

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Attached to
RFP-017-2988904-JC - Countywide Janitorial Services
Solicitation number
RFP-017-2988904-JC
Issued by
Orange County, San Francisco City, California

About this file

This is a Mandatory Job Walk Information Package issued by the County of Orange, California, for RFP-017-2988904-JC, a countywide janitorial services solicitation. The RFP seeks qualified firms to provide comprehensive janitorial services across multiple County facilities and departments, including routine, periodic, and emergency cleaning services for administrative offices, public service facilities, behavioral health centers, laboratories, airports, parks, animal care facilities, communications sites, and secure detention facilities. Services encompass interior and exterior cleaning, trash and recycling removal, floor care, restroom and shower sanitation, high-touch area disinfection, glass and window cleaning, and day porter services at designated locations. Attendance at all scheduled mandatory job walks is required for bidder eligibility; only firms with authorized representatives attending every job walk may submit proposals. Seven job walks are scheduled across multiple County locations, with failure to attend any walk, arrive by designated start times, or comply with security requirements resulting in non-responsive designation.

Bidders must register attendees as instructed and comply with all facility-specific security procedures and requirements. Certain facilities require advance security clearances and background checks, including the Orange County Sheriff's Department facilities (IRC and Men's Central Jail), which may require up to three weeks for processing and must be initiated immediately upon solicitation release. Attendees must bring valid government-issued photo identification and appropriate footwear but are prohibited from bringing cameras, recording devices, radios where prohibited, weapons, or large bags. The County maintains attendance rosters and reserves the right to limit representatives per company based on facility constraints. All questions regarding the solicitation must be submitted through the OpenGov Question & Answer portal only; verbal responses provided during job walks are informational and non-binding. The County reserves the right to modify the job walk schedule by written addendum if operational needs require.

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MANDATORY JOB WALK INFORMATION PACKAGE

RFP-017-2988904-JC

COUNTYWIDE JANITORIAL SERVICES

1. PURPOSE

The County of Orange ("County") will conduct a series of mandatory pre-proposal job walks to provide prospective bidders with an opportunity to observe representative facilities included within this solicitation.

The facilities selected represent a wide variety of County operations, including:

• Administrative Office Buildings

• Public Service Facilities

• Behavioral Health Facilities

• Laboratory Environments

• Airport Facilities

• Parks And Recreation Facilities

• Animal Care Facilities

• Communications Sites

• Secure Detention Facilities

The purpose of the job walks is to provide bidders with a comprehensive understanding of the varying facility types, operational environments, access requirements, security protocols, and specialized cleaning services that may be required throughout the Contract.

2. MANDATORY ATTENDANCE

Attendance at all scheduled job walks is mandatory.

Only firms that attend every mandatory job walk through an authorized representative will be eligible to submit a bid.

Failure to attend any mandatory job walk, failure to arrive by the designated start time, or failure to comply with applicable security requirements may result in the bidder being deemed non-responsive.

The County will maintain an attendance roster for each job walk.

3. REGISTRATION

Each bidder shall register attendees as instructed in the solicitation.

The County reserves the right to limit the number of representatives from each company if necessary to accommodate facility limitations.

Late arrivals may not be permitted to join a job walk once it has begun.

4. QUESTIONS

Questions shall not be directed to County staff during the job walks except for clarification necessary to safely navigate the facilities.

Any questions concerning the solicitation shall be submitted exclusively through the OpenGov Question &

Answer portal no later than the date identified in the solicitation.

Responses provided during the job walks are informational only and shall not modify the solicitation.

Only written addenda issued by the County shall be considered official.

5. GENERAL JOB WALK REQUIREMENTS

All attendees shall:

• Sign the attendance roster.

• Follow all County staff instructions.

• Remain with the tour group at all times.

• Wear closed-toe shoes.

• Conduct themselves professionally.

• Observe all safety requirements.

• Respect restricted areas.

• Avoid disrupting County operations.

• Follow all facility-specific security procedures.

Photography, video recording, or audio recording is prohibited.

6. WHAT TO BRING

Attendees should bring:

• Valid government-issued photo identification

• Company business card (recommended)

• Notebook and pen

• Appropriate walking shoes

• Weather-appropriate clothing

DO NOT BRING:

• Radios where prohibited

• Weapons or prohibited items of any kind

• Cameras, recording devices, or other equipment used to photograph, video record, or capture audio.

• Large bags, backpacks, or bulky equipment

• Any other items prohibited by the specific facility being visited or by County staff

Attendees are responsible for complying with all site-specific security requirements. The County reserves the right to prohibit any item deemed inappropriate or that may interfere with facility operations or security. Please refer to Security Requirements for additional requirements.

7. SECURITY REQUIREMENTS

Certain job walk locations require advance security clearances, background checks, escorts, or other access procedures. Respondents are solely responsible for completing all required security requirements within the specified timeframes. Failure to obtain the required approvals may result in the Respondent being denied access to the facility. Because attendance at the identified job walks is mandatory, failure to obtain the necessary approvals may result in the Respondent being deemed non-responsive.

Respondents are encouraged to begin the clearance process immediately upon release of this solicitation.

The County is not responsible for delays resulting from incomplete or inaccurate information submitted by bidders.

Orange County Sheriff's Department (OCSD)

The following facilities require advance security clearance:

• IRC

• Men's Central Jail

Requirements include:

• Completion of the OCSD security clearance application

• Approval prior to the job walk

• Confirmation of approval submitted to the Deputy Procurement Agent before attendance.

• Identification: All job walk attendees must carry a valid U.S. Government or State-issued picture

ID.

• Security Screening: Be prepared for facility security requirements, which may include metal detector screening, personal searches, and vehicle searches (if your vehicle enters Sheriff's property).

• Compliance: You must comply with all facility rules and directives given by Sheriff's Department

Personnel. Please note that delays in the scheduled job walk may occur due to the nature of the facility.

• Prohibited Devices: Electronic devices, including but not limited to cell phones and cameras, are strictly prohibited in Sheriff's Facilities during the job walk. There is no storage available for these devices. PLEASE DO NOT BRING THEM.

• Criminal Violations: Be advised that anyone entering a Sheriff's Facility suspected of committing a criminal violation may be detained by Sheriff's Security Personnel.

Security clearance processing may require up to three (3) weeks.

Registration Link: https://ocsheriff.dynamics365portals.us/Account/Login/Register?returnUrl=%2F

Sign-In Link: https://ocsheriff.dynamics365portals.us/SignIn?returnUrl=%2F

Invite Code: BC-0280-r

Orange County Probation Department

For facilities requiring advance coordination, bidders shall provide:

• Photocopy of each attendee's driver's license

• Company name

• Complete list of attendees

• Radios and similar communication devices are prohibited within Probation facilities.

Information should be submitted at least seven (7) business days prior to the scheduled job walk.

To RSVP, please submit all information to: Michael Macias at Michael.Macias@prob.ocgov.com

John Wayne Airport (JWA)

Restricted and Air Operations Areas require County escort.

For job walk purposes:

• County staff will escort attendees.

• Government-issued photo identification is required.

All attendees shall comply with Airport security procedures.

Social Services Agency (SSA)

For job walk purposes:

• County staff will escort attendees.

• Government-issued photo identification is required.

• Photography of SSA staff and clients is prohibited.

8. FACILITY INFORMATION

Job Walk No. 1

County Operations Center (Buildings A, B & C) https://ocsheriff.dynamics365portals.us/Account/Login/Register?returnUrl=%2F https://ocsheriff.dynamics365portals.us/SignIn?returnUrl=%2F mailto:Michael.Macias@prob.ocgov.com

1300 S. Grand Avenue

Santa Ana, CA 92705

Representative Facility Type: Administrative Office Complex

Special Conditions:

• Active County administrative offices.

• Job walk shall be conducted during normal business hours.

• Attendees shall remain with the designated County representative at all times.

• Professional conduct is expected to minimize disruption to County operations.

County Data Center

1400 S. Grand Avenue

Santa Ana, CA 92705

Representative Facility Type: Critical Infrastructure

Special Conditions:

• Server rooms with specialized cleaning requirements

• Shower facilities included within the facility

• Cleaning services are typically performed between 10:00 p.m. and 7:00 a.m.

• Certain areas may have restricted access during the job walk.

Santa Ana Regional Center (SARC) (SSA)

1928 S. Grand Avenue

Santa Ana, CA 92705

Representative Facility Type: Public Service Center

Special Conditions:

• County staff will escort attendees throughout the job walk.

• Photography, video recording, and audio recording are prohibited.

• No background check is required to attend the job walk.

• Extremely high daily public traffic should be expected.

• Government-issued photo identification is required.

Job Walk No. 2

Orangewood Children and Family Center (OCFC)

401 The City Drive South

Orange, CA 92868

Representative Facility Type: Residential Children's Facility

Special Requirements

• Government-issued photo identification is required.

• County staff will escort attendees during the job walk.

• No Live Scan or background clearance is required for the job walk.

• Live Scan requirements apply only after contract award for personnel assigned to applicable facilities.

Wellness Center / Recovery Education Institute / Coastal Star Crisis Residential Central (HCA)

401 S. Tustin Street

Orange, CA 92866

Representative Facility Type: Behavioral Health Facility

Special Conditions:

• Behavioral health services remain operational during the job walk.

• Certain treatment or resident areas may have restricted access.

• Professional conduct and respect for client privacy are required.

OC Zoo (OCCR)

1 Irvine Park Road

Orange, CA 92869

Representative Facility Type: Animal Care Facility

Special Conditions:

• Certain animal care areas may have restricted access.

• Attendees shall follow all instructions provided by County staff.

• Animal safety and operational protocols shall be observed at all times.

Job Walk No. 3

Tustin Library (OCCR)

345 E. Main Street

Tustin, CA 92780

Representative Facility Type: Public Library. This location represents a typical County library environment with high public use, study areas, children's spaces, meeting rooms, public restrooms, and staff work areas.

Special Conditions:

• Library services will remain open during the job walk.

• Attendees shall minimize disruption to patrons and staff.

• Public areas, meeting rooms, and staff work areas will be included in the tour.

Public Health Laboratory (HCA)

8300 Marine Way

Irvine, CA 92618

Representative Facility Type: Laboratory

Special Conditions:

• Controlled laboratory environment

• Restricted access to designated laboratory areas.

• Biohazard and safety protocols must be followed.

• County staff will provide access to authorized areas.

John Wayne Airport Terminal (JWA)

18601 Airport Way

Santa Ana, CA 92707

Representative Facility Type: Airport Terminal

Special Conditions:

• Escort is required in restricted and Air Operations Areas (AOA) locations.

• Airport security procedures shall be followed at all times.

• Government-issued photo identification is required.

Job Walk No. 4

Loma Ridge Communications Facility (OCSD)

2644 Santiago Canyon Road

Silverado, CA 92676

Representative Facility Type: Communications Site

Special Conditions:

• Remote location accessed by dirt and graded gravel roads

• Four-wheel drive vehicles are strongly recommended

• Electrical equipment requires specialized cleaning methods

• Work areas contain equipment that cannot be exposed to moisture.

• Government-issued photo identification is required.

Santiago Peak Communications Facility (OCSD)

34001 Silverado Canyon Road

Silverado, CA 92676

Representative Facility Type: Remote Communications Site

Special Conditions:

• Remote mountain-top location

• Dirt and graded gravel road access.

• Four-wheel drive vehicles are strongly recommended

• Weather and road conditions may affect accessibility.

• Government-issued photo identification is required.

Job Walk No. 5

O'Neill Regional Park (OCCR)

30892 Trabuco Canyon Road

Trabuco Canyon, CA 92679

Representative Facility Type: Regional Park

Special Conditions:

• Outdoor facilities located throughout the park.

• Walking between locations may be required.

• Comfortable footwear is recommended.

Job Walk No. 6

OCSD Jail Facility (OCSD)

IRC and Men's Central Jail

550 N. Flower Street

Santa Ana, CA 92703

Representative Facility Type: Secure Detention Facility

Special Conditions:

• Approved security clearance is required prior to attending the job walk.

• Security clearance processing may take up to three (3) weeks.

• All required security documentation shall be submitted in advance.

• Government-issued photo identification is required.

• Personal items may be restricted inside secure areas.

• Attendees shall comply with all Sheriff’s security procedures.

Probation Santa Ana Campus (SAC) (PROB)

1700 E. St. Andrews Place

Santa Ana, CA 92705

Representative Facility Type: Administrative Probation Facility

Special Conditions:

• Background clearance is required prior to the job walk.

• Government-issued photo identification is required.

• Radios and similar communication devices are prohibited.

County staff will provide access to authorized areas.

Job Walk No. 7

Probation Juvenile Hall (PROB)

331 The City Drive South

Orange, CA 92868

Representative Facility Type: Juvenile Detention Facility

Special Conditions:

• Background clearance is required prior to the job walk.

• Government-issued photo identification is required.

• Radios and similar communication devices are prohibited.

• Attendee information shall be submitted in advance in accordance with the Job Walk Information

Package

• County staff will escort attendees through the facility.

OCSD Training Facility (OCSD)

1900 W. Katella Avenue

Orange, CA 92867

Representative Facility Type: Training Center

Special Conditions:

• Security procedures applicable to Sheriff’s facilities shall be followed

• Certain training areas may be restricted access.

• Locker room and fitness areas will be included in the tour as operational needs allow.

• Government-issued photo identification is required.

9. IMPORTANT REMINDERS

• Attendance at all mandatory job walks is required.

• Allow sufficient travel time between locations.

• Complete required security clearances immediately after solicitation release.

• Failure to obtain required approvals will not constitute grounds for rescheduling.

• All solicitation questions shall be submitted through OpenGov only.

• Verbal statements made during job walks are not binding upon the County.

The County reserves the right to modify the job walk schedule by written addendum if operational needs require.

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