Q14_2025_RFP-019_Jail_Resident_Communication_Services.pdf

This document is a tabular data summary comparing minutes of usage for various communication services across two years (2024 and 2023) for a jail resident communication system. The data tracks usage minutes for multiple service categories including Tablet Sessions, Education, Free, Phone Dialer, Library, Promotional, Standard, and Video Visits, with breakdowns for different service types like 24/7 access and specific variants.

The data reveals total usage minutes increasing from 21,164,837 in 2024 to 24,368,596 in 2023, with notable variations across different service categories. Significant usage is seen in Tablet Sessions, Phone Dialer, Standard, and Free services. For instance, Tablet Sessions decreased from 23,911,658 minutes in 2023 to 20,014,232 minutes in 2024, while Standard service usage increased from 6,772,305 to 4,400,812 minutes. The data provides a comprehensive overview of communication service utilization, potentially useful for contract performance evaluation, service planning, and usage trend analysis for the Dane County Jail's resident communication system.