PWS7727FINAL.pdf

APPENDIX A

PERFORMANCE WORK STATEMENT

(PWS)

For Repair of Data Entry Keyboard

NSN: 5895-01-527-7727FW

FD20302501608

PREPARATION DATE: 28 Mar 2025

APPENDIX A

PREPARING ORGANIZATION: AFSC/448 SCMW/848 SCMG/424 SCMS TINKER AFB OK 73145

Table of Contents

1. DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.1. Purpose

1.2. General Information

1.3. Work Requirements

1.4. Reporting Requirements

1.5. Quality Program and Inspection System Requirements

1.6. Condemnation Candidates/End items beyond economical

1.7. Special Tools (ST) and Support Equipment (SE)

1.8. Precious Metals Recovery Program

1.9. Nuclear Hardness Requirement

1.10. Parts Control Program

1.11. Counterfeit Prevention Plan

1.12. Engineering Support

1.13. Cannibalization of Parts (Module Swap)

1.14. Lead (Pb) Free Electronics

1.15. Ozone Depleting Substances (ODS)

1.16. Delivery Schedule

1.17. Customer Service Requirements

1.18. Safety and Health

1.19. Manpower Reporting Language for Contract Performance Work Statements

1.20. Surge

1.30. Supply Chain Risk Management……………………………………………………………………………………20

2. SERVICE SUMMARY

2.1. Service Summary

3. GOVERNMENT PROPERTY

3.1. Government Property

3.2. Disposition of Government Property

3.3. Discrepancies Incident to Shipment:

3.4. Other

ATTACHMENT A – END ITEMS

ATTACHMENT B – DEFINITIONS

ATTACHMENT C – APPLICABLE DOCUMENTS

1. DESCRIPTION OF SERVICES/GENERAL INFORMATION

1.1. Purpose

1.1.1. The purpose of the Performance Work Statement (PWS) is to define the repair requirements for the DATA ENTRY KEYBOARD and 5895-01-527-7727FW specified in Attachment A of the PWS. The work encompasses the disassembly, cleaning, inspection, maintenance, reassembly, testing and finishing actions required to return the items to a serviceable condition. The contractor is responsible for having the repair capabilities to include appropriate technical data, repair documents, and license agreements, required to accomplish this repair. The Contractor is responsible for the scheduled delivery of a quality product.

1.2. General Information

1.2.1. Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, Contractor personnel shall appropriately identify themselves as Contractor employees in telephone conversations and in formal and informal written correspondence.

1.3. Work Requirements

General Requirements:

Minor Repair Consists of initial test, teardown inspection, and troubleshooting down to the component failure, loading of software, extensive paint touch-up, replacing failed components whether on the chassis or on subassemblies (e.g. resistors, capacitors, may include replacement of minor subassembly or one significant item), reassembly, performing final ATP and recertifying unit. Recalibration of RADs kits is also minor repair. This category is also the minimum for Beyond Economically Repairable (BER) units.

Major Repair Consists of the elements of a standard repair with the addition of a replacement (or remodeling) of one significant item or activity (i.e. subassembly, gyro, hybrid parts/microcircuits, ASICS, gate arrays, reflowing of CCAs, etc.) performing final ATP and recertifying unit. Excessive labor exceeding the standard repair average for a unit could also result in a major repair. Turn-around time for completing major repairs will be significantly higher than turn-around time for standard repairs.

No Fault Found (NFF) Passes initial test, final ATP and final inspection. Also includes minimum price for evaluation of repair/upgrade/overhaul that may be needed. The following conditions are not applicable for this category:

1. Harware no longer under warranty that passes initial test but requires mandatory repair/update.

2. Hardware requiring repair prior to test or needing repair to correct form, fit or function (e.g. external chassis dents).

3. Any hardware that has been returned a second (or third etc.) time within 12 months of its original return and is a NFF will be charged the Standard Repair price if additional required.

Beyond Economically Repairable (BER) and Beyond Physical Repair (BPR) Repairables that can no longer be economically restored to a serviceable condition due to obsolescence, wear out, or lack of equipment/parts. A unit is considered beyond economical repair (BER) at the point when the forecasted cost to complete the repair will exceed a certain percentage or dollar amount as defined by the customer. A unit is considered beyond physical repair (BPR) when obsolescence or extensive damage or test equipment creates the inability to repair the unit. Prices agreed to between GE and customer to date (i.e. over and above authorization) of BER/BPR determination and for evaluation of the unit will be the responsibility of the customer. A minimum charge for BER will be equal to the minor repair price.

Item Unique Identification (IUID) A system of establishing unique item identifiers (UII) within the DoD by assigning a machine-readable character string or number to a discrete item, which serves to distinguish it from other like and unlike items. UIIs are stored in the IUID registry, along with pedigree data associated with item. The registry is maintained by the Defense Logistics Agency Logistics Information Service (DLIS) (see http://www.acq.osd.mil/dpap/pdi/uid/)

Material Lay In

Material that has a lead time that is greater than 6 months. Material that will be in place to reduce lead time for units ordered. Material lead time will be considered when negotiating repair turn-around time (RTAT) for each repair item ordered.

Material Lay-In shall be considered as contractor- acquired property under this contract. The contractor shall notify the government once 75% of lay-in cost has been consumed.

- DID: DID-MGMT-81634C

Over and Above Work “Over and above work” means work discovered during the course of performing overhaul, maintenance, and repair efforts that is—

(i) Within the general scope of the contract;

(ii) Not covered by the line item(s) for the basic work under the contract; and

(iii) Necessary in order to satisfactorily complete the contract.

Upon discovery of the need for over and above work, the Contractor shall prepare and furnish to the Government a work request in accordance with the agreed-to procedure.

http://www.acq.osd.mil/dpap/pdi/uid/

The Contractor and Administrative Contracting Officer shall mutually agree to procedures for Government administration and Contractor performance of over and above work requests. If the parties cannot agree upon the procedures, the Administrative Contracting Officer has the unilateral right to direct the over and above work procedures to be followed.

These procedures shall, as a minimum, cover—

The format, content, and submission of work requests by the Contractor. Work requests shall contain data on the type of discrepancy disclosed, the specific location of the discrepancy, and the estimated labor hours and material required to correct the discrepancy. Data shall be sufficient to satisfy contract requirements and obtain the authorization of the Contracting Officer to perform the proposed work; Government review, verification, and authorization of the work and Proposal pricing, submission, negotiation, and definitization.

The Government will review the work request and provide a response to the contractor within 15 calendar days if the over and above work request is approved by the Government. Approved work requests will result in contract modifications to definitize all over and above work.

Failure to agree on the price of over and above work shall be a dispute within the meaning of the Disputes clause of this contract.

Data (CDRLs) Data provided through Contract Data Requirements List (CDRLs). See paragraph 1.4.1 for data listings.

Repair Management Infrastructure cost that is independent of the number of repairs, Data Item Description

(DID) DI-PSSS-81656B

Obsolescence Reports The contractor shall report all diminishing manufacturing sources/material shortages and obsolescence issues to the Government. DI-PSSS-81656B

Obsolescence Resolving The contractor shall resolve the obsolescence issues in order to maintain a supportable configuration for the LRU. If none of the outlined below options are viable, the contractor shall evaluate alternate options to resolve the obsolescence issues (i.e., component, SRU, or LRU redesign) and present it to the government. This may include but not limited to technical approach and solution, quote/cost, schedule, etc. for the effort and no work shall be perform prior to receiving written approval from the PCO.

As a part of the repair management and obsolescence resolution process, the contractor shall, on a continuing basis, monitor and analyze the Bill of Material (BOM), engineering data (i.e. validating parts list), suppliers and other resources to ensure component parts are available, to prevent costly redesigns. When current obsolescence is discovered or future obsolescence is anticipated, the contractor shall resolve the issue via the following methodologies, include updating all required documentation (i.e., BOM, engineering data, etc.):

1. Life of time buys, when vendors no longer support their product line, shall be obtained by the contractor and considered as contractor- acquired property under this contract

2. Substitutions, when components are no longer procurable, and a substitute item is available

3. Development of new sources, when original sources no longer support the product

4. Use of parts brokers, which shall be IAW the Counterfeit Prevention Plan (CPP)

All parts replacement shall be IAW the parts control program (paragraph 1.10) of this PWS.

The contractor shall consider life of weapon system needs and shall work with the government in anticipation of future requirements.

Repair and Calibration of Special Test Equipment (STE) The contractor shall provide all routine and preventative maintenance, repair, and necessary calibration of all STE as a part of the funded effort included in this PWS. The contractor must provide quote and receive approval from PCO before moving forward with unscheduled/uncommon/non-routine maintenance, repairs, and calibration.

-DID: DI-QCIC80798C

-DID: DI-MGMT-81634C

Specific Work Requirements:

1.3.1. The Contractor shall perform repair of the items specified in Attachment A of this

PWS. The work encompasses the disassembly, cleaning, inspection, maintenance, reassembly, ATP troubleshooting and testing and finishing actions required to return the items to a serviceable condition. The work shall be accomplished IAW the Contractor’s latest repair instructions. In the event that a situation develops where the instructions conflict with the pertinent manual, this PWS shall take precedence. Return unit to a serviceable condition.

1.3.2. The Contractor shall replace any component parts that do not meet specified inspection requirements, or if there is any doubt as to its serviceability or longevity at the Contractor’s expense. This includes any part requiring replacement due to catastrophic failure, fatigue failure, or normal deterioration. The Contractor is advised to include the cost of replacing a percentage of each recoverable part in their repair cost proposal.

1.3.2.1. If the Contractor is not a Government Engineer approved source of repair for a recoverable part, this part shall be replaced with a new part per paragraph 1.10 or repaired by a Government Engineer approved source. The Contractor may propose their repair procedure along with substantiating documents for evaluation and possible approval for repair of the recoverable part. The Contractor shall submit the request for evaluation to the cognizant engineering office through the PCO for approval. The Government will not be responsible for any costs associated with development of any repair procedures unless it has been negotiated and approved by the PCO.

1.3.2.2. Identification of missing and/or externally damaged components must be revealed within five (5) business days after the asset is removed from the shipping container and reported to the PCO through the ACO in the form of a Discrepancy Report.

Failure of the Contractor to identify missing and/or externally damaged components within five (5) business days may result in failure of the missing/damaged components to be covered under over and above.

1.3.3. End Item Identification and Marking:

1.3.3.1. Permanently and legibly mark each repaired end item with the

Contractor's identification. This identification shall include the Contractor's CAGE and the date of repair. The identification shall be permanently affixed to the end item by stamp, stencil, or similar means.

1.3.3.2. Item Unique Identification (IUID) will be added to the end item in accordance with the following:

a. Specification requirements for IUID marking will be contained in the Technical Order (TO) 00-25-260, approved engineering drawing, or a Government provided Engineering Order (EO) (AF Forms 3925, 3926 and 3927) as applicable.

b. IUID markings are required for the end-item only. IUID for subcomponents is only required if specifically identified in the TO 00-25-260, approved engineering drawing, or a Government provided EO.

c. For items that do not have IUID marking specifications as stated in paragraph b., the Contractor shall develop the marking specifications in accordance with the current revision of MIL-STD-130. Location and marking method shall be determined by the contractor.

d. IUID markings currently in place on items undergoing repair shall be protected from damage or removal during repair. Verify 2-D matrix IUID markings are readable per TO 00-25-260. Should IUID marking be rendered unreadable during repair, the Contractor shall replace the IUID mark.

e. The Contractor shall submit the required and applicable contingent data for Legacy items to the IUID Registry per the data submission procedures at http://www.acq.osd.mil/dpap/pdi/uid/data_submission_informatio n.html.

f. The Contractor shall submit IUID data for new manufactured items that require IUID based on the DFARS clause 252.211-7003, Item Identification and Valuation, as prescribed in DFARS Subpart 211.274

1.3.4. Quality Acceptance and Processing:

1.3.4.1. The Contractor shall support quality acceptance inspections of each end item IAW DCMA’s latest approved procedure. Quality acceptance will be performed by DCMA at the repair site. Quality acceptance documentation for each end-item shall be maintained by the Contractor as part of the item document package.

1.3.4.2. Each end item identified as serviceable shall be delivered to the

Government defect free.

1.3.4.3. Following quality acceptance by the DCMA, the Contractor shall notify the Production Management Specialist (PMS) via email of the completion of repaired end- items. The PMS will provide ship-to addresses/instructions to the Contractor via email for each item produced. Within one business day of shipment, the Contractor shall provide proof of shipment through delivery of an accepted WAWF Receiving Report to the PMS. The Receiving Report shall include the carrier and tracking number.

1.3.5. Shipping Documentation:

1.3.5.1. The Contractor shall insure that the appropriate tag is attached to each serviceable end-item generated.

a. Tested OK (Serviceable) tag is DD Form 1574/1574-1 (or contractor equivalent) (Yellow).

b. Unserviceable (repairable) tag is DD Form 1577-2/1577-3 (or contractor equivalent) (Green).

c. Unserviceable (condemned) tag is DD Form 1577/1577-1 (or contractor equivalent) (Red).

d. Suspended tags/ labels are DD 1575/1575-1 (Brown) http://www.acq.osd.mil/dpap/pdi/uid/data_submission_information.html http://www.acq.osd.mil/dpap/pdi/uid/data_submission_information.html http://www.acq.osd.mil/dpap/pdi/uid/data_submission_information.html

1.3.5.2. Shipments under this contract shall be by Commercial Bill of

Lading (CBL) by routine shipping. The Contractor has the discretion to use carriers such as UPS, FedEx, or equivalent.

1.3.6. Mission Essential Contractor Services:

The contractor shall prepare for the continuation of essential DoD services during crisis IAW DFARS 252.237-7023. The contractor shall establish and provide a written plan to ensure continued support during a crisis IAW

DFARS 252.237-7023.

1.4. Reporting Requirements

1.4.1. Data requirements are specified below and in the Contract Data Requirements List (CDRL DD Form 1423) found in Part 1, Section B, The Schedule of the Basic contract.

Description CDRL Paragraph Reference

DID Delivery Schedule

CAVAF/GFM Report A001 Attachment D

DI-MGMT-81634C As required

Contract Depot Maintenance production Report

A002 1.4.5 DI-PSSS-81995A Monthly

Contract Government Furnished Material (GFM) Requisition & Inventory Report

A003 3.1 DI-MGMT-82128A Annually

Government Property Inventory Report

A004 Attachment E

DI-MGMT-80441D Annually

Calibration Certification Report

A005 1.7.4 DI-QCIC-80798C

1.7.4

Upon ACO Request

Engineering Change Proposal

A006 1.10.2. DI-SESS-80639E As required

Scientific & Technical Report DMSMS Plan

A007 1.10.4. DI-MISC-80711A As required

Bill of Materials (BOM) A008 1,3. DI-PSSS-81656B Annually Counterfeit Prevention Plan

A009 1.11.1. DI-MISC-81832 90 Days ARO

Status Reports A010 1.3., 1.10.5. DI-MGMT-80368A As required Teardown Deficiency Report

A011 1.5.2.1 DI-PSSS-81534B As required

1.4.2. In addition, the Contractor shall maintain a document package, in the Contractor’s format, containing the following documentation for each item produced for the contract period:

a. Quality Acceptance Documentation

b. Test Data Sheet

c. Quality Acceptance Review Documentation

d. Parts replaced listed by each serial numbered end item repaired

e. Engineering Change Proposals

f. Government Furnished Material Report

1.4.3. The Contractor shall develop and provide a corrective action plan with regard to breached or anticipated to be breached contractual requirements. (DI-MGMT- 80501).

1.4.4. Meetings and Conferences The Contractor shall support meetings (e.g., teleconferences, Program Management Reviews (PMR), Technical Interchange Meetings (TIM), etc.) with the Government. The Contractor shall provide meeting facilities. (DI-ADMN-81249B, DI-ADMN-81373 and DI-ADMN-81250C).

1.4.5 The Contractor shall provide a monthly production report with monthly maintenance production figures, status, and accountability of assets at the contractor facility, performance to schedule, anticipated production for the next month, and a summary of unresolved problems at the end of the report period. (DI-PSSS-81995).

1.5. Quality Program and Inspection System Requirements

1.5.1. The Contractor shall establish, document and maintain a quality system as a means of ensuring that the end item conforms to specified requirements. The quality system shall be in accordance with the contract requirements.

1.5.2. When a Deficiency Report (PQDR) is received for an end item repaired under the

Nuclear Hardness Assurance Plan

A012 1.9.1 DI-ENVI-82097 As Required

Contractor’s Corrective Action Plan

A013 1.4.3. DI-MGMT 80501 As Required

Meetings and Conferences

A014 A015 A016

1.4.4. DI-ADMN-81249C

DI-ADMN-81373

DI-ADMN-81250C

As Required

Surge A017 1.20 DI-MGMT-80969 30 days after execution SCRM A018 1.30 DI-MGMT-82256A As Required terms of this contract, the Contractor shall comply with the ACO directions.

Guidance is provided in TO 00-35D-54, USAF Deficiency Reporting, Investigation, and Resolution.

1.5.2.1 The Contractor shall shall provide confirmation of

Deficiency Report exhibit receipt and date in writing to the PCO. The Contractor shall process the exhibit IAW TO-00- 35D-54, develop and deliver a Teardown Deficiency Report (TDR) (DI-PSSS-81534B) for any repairable asset that was received as the result of an identified and documented failure. The contractor will submit a TDR within 90 calendar days of receipt of end-item to the PCO.

1.5.3. The Contractor shall support quality audits as required by the ACO. These audits could require that one or more end items be removed from the production line and subjected to any combination of inspection, testing, disassembly, or assembly, to determine that the standards of performance and technical conformance meet the requirements of this PWS. The Contractor shall be required to correct a deficient process to eliminate the cause(s) of any defects as directed by the ACO before production of the next end item.

1.5.4. The Contractor shall allow quality assurance reviews to be conducted at the site of repair at the request of the Defense Contract Management Agency (DCMA) throughout the contract period.

1.5.5. The Contractor shall allow a quality acceptance review by the DCMA representative at the site of repair for each end item generated under the terms of this contract.

1.5.6. The Contractor shall submit requests for deviation / waiver to the PCO through the

ACO. Work shall not be initiated on assemblies / components affected by deviation / waiver pending approval / disapproval. Requests shall include the contract number, NSN and P/N of end item and lowest part / assembly affected, effect on cost / price and delivery schedule, description of deviation / waiver, justification for deviation / waiver, and proposed corrective action taken.

1.6. Condemnation Candidates/End items beyond economical repair

1.6.1. The Contractor shall not condemn reparable or recoverable items without prior approval of the PCO or ACO. Upon determination of a potential condemn/scrap, the Contractor shall prepare and submit to the Government a work request in accordance with the Contractors approved procedure to request disposition. The Contractor shall report condemn/scrap candidates to the PCO within 30 calendar days of discovery.The Contractor shall ensure non-repairable items are demilitarized and disposed according to the Contractor-developed, Government-approved property procedures.

1.6.2. As specified in the Contractor-developed, Government-approved property procedures, the disposition of condemned items will be determined on a case-by-case basis by the ACO.

1.6.3. On units approved to be condemned by the Government, the Contractor is authorized to retain serviceable parts salvaged from the condemned unit. The salvaged parts shall be retained by the Contractor for further use in repair of all NSNs listed on this PWS. These parts will not be replenished when used up. The non-useable, scrapped parts shall be condemned IAW the Contractor-developed, Government-approved property procedures.

1.7. Special Tools (ST) and Support Equipment (SE)

1.7.1. The SE required to accomplish the scope of work to be completed on end-items under this contract is contained in the contractors latest repair instructions. If the equipment specified in the repair procedures is not designated as Government furnished in this contract, the Contractor shall furnish identical or substitute SE from commercial sources.

1.7.2. If the Contractor intends to substitute SE the Contractor shall demonstrate that substitute SE can be acquired and meets the standards stipulated in the technical data by the following actions:

1.7.2.1. Displaying drawings, schematics, or specifications which illustrate that the Contractor understands the exact nature of the work to be performed and the SE required to perform the tasks.

1.7.2.2. Explaining the capabilities of substitute SE to ensure that it is adequate to perform the specified testing requirements.

1.7.2.3. Defining how substitute SE will be designed, built, and calibrated without assistance from the Government, by an internal engineering capability, or the services of a recognized outside engineering agency.

1.7.3. The Contractor shall show certification documents of all calibrated SE to the ACO prior to work performed as outlined in the PWS.

1.7.4. Support Equipment Calibration Requirements. The Contractor shall ensure documentation certifying the accuracy of all calibrated SE is made available to the ACO prior to work performed. The Contractor shall ensure SE calibration is maintained throughout performance of this contract. Upon request, the Contractor shall provide certification documents (DI-QCIC-80798C) to the ACO for each SE item as follows:

a. SE part number and serial number

b. Date calibrated

c. Calibration due date

d. Calibration source

e. Calibration procedure used

f. Calibration data

g. Facsimile of the current stamped calibration sticker affixed to SE item

h. Verification of full performance compliance IAW this PWS for SE items not requiring calibration.

i. Traceability to the National Institute of Standards and Technology

1.8. Precious Metals Recovery Program

1.8.1. The handling and control of precious metals shall be IAW AFI 23-101, Air Force

Materiel Management.

1.9. Nuclear Hardness Requirement

1.9.1 The Contractor shall establish, document, and maintain a nuclear hardness assurance program for the work associated with this PWS. If a nuclear hardness requirement is or will be compromised through the work associated with this PWS, the Contractor shall notify the PCO within 15 business days of discovery and wait for written instructions from the PCO.

1.9.2 The Contractor shall maintain system nuclear hardness and survivability requirements, as required on item drawings, procurement specifications, and/or approved Hardness Assurance Plans. The contractor shall submit a Nuclear Hardness and Survivability (NH&S) Hardness Assurance Plan (HAP) to the government, for approval, per DI-ENVR-82097. It shall include Vulnerability Analysis/Verification Reports (VA/VRs) documenting any Hardness Critical Item (HCI) changes in accordance with the approved NH&S HAP. Nuclear hardness and survivability requirements shall also be applicable to sub vendors. In the absence of an approved HAP (Contractor does not have hardness evaluation capability), the contractor shall submit any proposed HCI component or process changes to the 424SCMS cognizant engineer, via a Request for Variance (RFV), through the ACO and PCO for system vulnerability approval.

1.10 Parts Control Program

1.10.1. The Contractor shall establish, document, and maintain a parts control program for the work associated with this PWS. Parts or material used shall be equal to or exceed the original requirements technical data.

The current item configuration, as described in the applicable Approved OEM parts list, shall serve as the baseline and Program Parts Selection List (PPSL) for required parts.

1.10.2. The Contractor shall maintain configuration of items worked under the scope of this contract as identified in the applicable end-item or system parts list. The Contractor shall notify the PCO via e-mail of any configuration discrepancies noted between the parts list, engineering drawings, and the current configuration of the end-item. The Contractor shall obtain written authorization from cognizant engineering activity via the PCO for deviations from the parts list prior to implementation for parts that are not Class II changes. The contractors engineering department shall have the authority to prepare and approve Class II engineering change orders and minor deviations as defined by MIL-HDBK-61 and DCMA procedures. The contractor shall submit all Class I and Class II ECOs to DCMA for concurrence with classifications. Copies of all Class I and Class II ECOs or minor deviations, shall be forwarded to the PCO through the ACO using contractor’s internal form in accordance with the contractor’s internal procedures

(DI-SESS-80639E).

1.10.3. The Contractor shall keep records of the sourcing of replacement parts for each end item repaired per their approved Parts Management Plan (PMP) and shall furnish these records for inspection upon Government request.

1.10.4. Diminishing Manufacturing Sources/Material Shortage and Obsolescence.

The Contractor shall report all diminishing manufacturing sources/material shortages and obsolescence issues to the Government. DI-PSSS-81656B

1.10.5. Government-Industry Data Exchange Program (GIDEP). The contractor shall submit all appropriate data requirements to the Government Industry Data Exchange Program (GIDEP) as it is generated. The contractor shall screen each Alert or Safe received from GIDEP to determine if the device or process for which the Alert is issued, is used in the manufacture of the unit and take appropriate action. If appropriate action requires a stock purge that negatively impacts production, the contractor shall perform a risk analysis and provide recommendations to the cognizant engineering office. Contractor shall adhere to the policies and directives of GIDEP. DI-MGMT-80368A

1.11. Counterfeit Prevention Plan

1.11.1. Counterfeit Prevention Plan (CPP). Contractors that supply electronic parts or systems that contain electronic parts shall establish policies and procedures to avoid, detect, mitigate and disposition counterfeit electronic parts to prevent such parts from entering the USAF/DoD supply chain. These policies and procedures shall be documented in a CPP for submission and approval in accordance with Data Item Description (DID) DI-MISC-81832 and accomplished for all specified contract items. DI-MISC-81832 is applicable to Parts, Material and Processes Selection (PMPS) associated with delivery of systems and assemblies to the USAF and DoD. The requirements established by DI-MISC-81832 also apply to electronics components procured in sustainment of such systems and assemblies. The requirements of the recently DoD-adopted SAE 5553, Aerospace Standard, Counterfeit Electronics Parts; Avoidance, Detection, Mitigation, and Disposition shall also apply.

1.11.2. At a minimum, the CPP shall address PWS paragraph: 1.11.3 and/or address:

1.11.2.1. Applicability. The Contractor shall identify all Business locations and programs to which the CPP applies. The CPP shall address (as applicable) materials, hardware, electronic parts, and procured assemblies.

1.11.2.2. Definitions. The Contractor shall utilize definitions per AS 5553 to ensure consistency. Any contractor-derived definitions must be included in an appropriate CPP appendix or annex. (Ref. AS5553, paragraph 3, 3.1, 3.2, 3.3, appendix H)

1.11.2.3. Parts Availability and Use of Parts Brokers. The Contractor shall not procure materials, systems, assemblies, subassemblies or parts from parts Brokers when available from Original Manufacturers (OM) or their Authorized Distributors. In cases where materials, systems, assemblies, subassemblies or parts are no longer available from the OM or their Authorized Distributors, procurement from Brokers may be authorized as defined by the Contractor’s policy and their CPP. (Ref.

AS5553, paragraph 4.1.1, 4.1.2.e., appendix A)

1.11.2.4. Procurement Policies. The Contractor shall provide and implement policy directing development and implementation of business practices and procedures, and processes to prevent procurement of Counterfeit materials and parts. The Contractor shall identify the appropriate office(s), business units, functional organizations, and programs, who shall have responsibility for development, maintenance and implementation of the CPP. The CPP shall identify the specific roles and responsibility for each. (Ref. AS5553, paragraph 4.1.2, 4.1.3, appendix B, C, D)

1.11.2.5. Risk Assessment. The contract shall address the risk of using unknown sources and or unauthorized suppliers in the CPP. Application or technical risk assessments shall establish the effect that counterfeit parts may have on performance. Vendor or source of supply risk assessments shall establish the potential for obtaining counterfeit parts. Using any risk analysis tool acceptable to the Government, the Contractor shall conduct a risk assessment based upon item characteristics and how likely it is that a counterfeit part will be received. The contractor shall identify and describe in the CPP how parts are selected for assessment and what risk is acceptable based upon the parts design, construction, material and functional requirements. As a minimum, analysis shall be completed for flagging high risk items, such as items that are obsolete, discontinued, rare, etc.

The contractor shall require completion of a trade study, documented within the CPP, that shall facilitate determining whether 100% testing of parts procured from after-market sources is more cost effective than qualification or requalification of a manufacturer. (Ref. AS5553, paragraph 4.1.2, 4.1.3, appendix B, C, D)

1.11.2.6. Detection and Avoidance Responsibilities. The Contractor shall establish processes for the review and approval of contractor and applicable subcontractor systems for the detection and avoidance of counterfeit electronic parts and suspect counterfeit electronic parts, which processes shall be comparable to the processes established for contractor business systems under section 893 of the Ike Skelton National Defense Authorization Act for Fiscal Year 2011 (Public Law 111–383; 124 Stat. 4311; 10 U.S.C. 2302 note). The Contractor shall flow down such requirements and processes to their subcontractors per ODASD Memo titled “Overarching DoD Counterfeit Prevention Guidance”, dated 16 March 2012. (Ref. AS5553, paragraph 4.1.4, 4.1.5, appendix E)

1.11.2.7. Testing and Verification. The Contractor shall establish and accomplish testing and verification processes for items not received from an original equipment manufacturer, original component manufacturer, or authorized distributor that are identified as having high risk for counterfeit potential. These processes apply to prime contracts, and to subcontracts or suppliers below the prime contracts. The Contractor shall provide a list of acceptable test facilities if the subcontractor or supplier does not have the capability to perform required testing.

Submittal of Certificates of Compliance indicating the parts are not counterfeit shall be acceptable for verification of testing. (Ref. AS5553, paragraph 4.1.4, appendix E)

1.11.2.8. Configuration Identification and Traceability. The Contractor shall identify and control the configurations of all systems, assemblies, subassemblies and parts, and enable mechanisms to provide traceability of parts. The Contractor shall report to the Government when control of the configurations of all systems, assemblies, subassemblies and parts, and mechanisms to provide traceability of parts are not possible. The Contractor shall identify the specific systems, assemblies, subassemblies and parts beyond the Contractors’ control. The Contractor shall be responsible for detecting and avoiding the use or inclusion of counterfeit materials and parts, to include procured assemblies and subassemblies, in such products and shall be responsible for the rework or corrective action that may be required to resolve the use or inclusion of counterfeit materials and parts. The cost of counterfeit electronic parts and suspect counterfeit electronic parts and the cost of rework or corrective action that may be required to remedy the use or inclusion of such parts are not allowable costs under Department contracts , unless: a) the contractor has established a counterfeit avoidance/detection system approved by the DoD, b) the counterfeit parts were procured from a DoD-accredited trusted supplier or provided as government property, and c) the contractor has provide timely notification to the government. (Ref.

AS5553, paragraph 4.1.6, appendix F)

1.11.2.9. Counterfeit Notification and Reporting. The Contractor shall report in writing to the Procuring Activity within 30 calendar days of determining any end item, component, part, or material contained in supplies purchased by the Department of Defense or purchased by a contractor or subcontractor for delivery to, or on behalf of, the Department, contains counterfeit electronic parts or suspect counterfeit electronic parts for the purpose of investigation and notification of the Air Force Office of Special Investigations (AFOSI). The Procuring Contracting Officer (PCO) shall coordinate reporting to the appropriate Program Management/Item Management, System Engineering Management, the AFMC Discrepant Materiel Reporting Program (DMRP) Office in 406 SCMS/GULAB, and the AFOSI. Additionally, the Contractor shall within the same 30 calendar day period ensure all suspected or confirmed counterfeit items are entered into the Government-Industry Data Exchange Program (GIDEP) system, which will serve as the DoD central reporting repository. (Ref. AS5553, paragraph 4.1.7, appendix G)

1.11.2.10. Counterfeit Prevention Training. The Contractor shall provide appropriate training and shall require all personnel working procurement within their company, to include at a minimum their supply chain management specialists, receiving inspectors, and engineers, to complete said training. The Contractor shall determine the appropriate training required. Training may be developed in-house or may be other Industry accepted training. The CPP shall describe and list the training provided by the contractor to their personnel.

1.11.3. The Contractor’s Counterfeit Parts Program shall be in accordance SAE AS5553 and AS6174 and/or DFARS 252.246-7007.

1.12. Engineering Support

1.12.3. Engineering Support shall be provided as requested by the PCO.

Engineering support shall be funded as unprogrammed workload and is not considered part of an item’s repair price. These engineering assignments may include such tasks as First Article Inspections, obsolescence resolution, reverse engineering studies on hardware or software, etc. which are depot type activities in support of the assigned workloads. The contractor and the Government shall mutually agree‐upon task descriptions, level of effort (LOE) and the cost of the work to be performed. Expected outputs from this requirement shall be reported in Engineering Change Proposal (ECPs) in accordance with DI‐SESS‐80639E and Status Reports in accordance with DI‐MGMT‐80368.

1.13. Cannibalization of Parts (Module Swap)

1.13.1. The Contractor is authorized to cannibalize subassemblies or parts between inducted unserviceable assets in order to expedite repair when a particular repair is constrained for lack of materials that are not and will not be immediately available.

Cannibalization requests shall be subject to the review and subsequent approval or disapproval of the Government Equipment Specialist, 424 SCMS/GUME. Such cannibalization actions should only be considered upon exhaustion of all other sources of materials. The Contractor shall not initiate any cannibalization action unless such action shall satisfy all material requirements for the item in question.

The Contractor shall ensure the contract delivery schedule is not negatively affected by the removal of any subassemblies or parts from any inducted end item.

1.14. Lead (Pb) Free Electronics

1.14.1. The use of lead (Pb) solder and/or components/assemblies in the repair of the subject items is considered a potential safety risk as described by the Reduction of Hazardous Substance (ROHS) requirements. Therefore, if lead (Pb) solder and/or components/assemblies are used in the repair of the subject items, the contractor shall ensure the affected items are marked in accordance with IPC J-STD-609, "Marking, Symbols and Labels of Leaded and Lead-Free Terminal Finish Materials Used in Electronic Assembly.”

1.14.2. Mixing of incompatible metals can reduce the reliability and can possibly lead to the formation of Tin-Whiskers in electronic assemblies. Therefore, all touch-up, rework, or repair of printed circuit assemblies shall be performed with the solder and component finish composition used to manufacture the original assembly. The vendor shall refer to the fabrication drawings to determine the material alloy and rosin type to be used in the repair process. Any deviation requests must be approved by the PCO. The use of Lead Free in lieu of Tin Lead solder is prohibited in the repair process, use TO 00-25-259 as a guide.

1.15. Ozone Depleting Substances (ODS)

1.15.1. This PWS is not requiring the use of a Class 1 ozone depleting substance (ODS) in the performance of the contract. The Contractor is authorized to use a suitable substitute for any Class 1 ODS which may be required by the specifications or Technical Data of this PWS. The Contractor shall immediately identify the substitute by written notification to the PCO.

1.16. Delivery Schedule

1.16.1. The Contractor shall meet the contractual delivery schedule.

1.17. Customer Service Requirements

1.17.1. Information Requests: The Contractor shall ensure responses to requests for information and data are only provided to customers authorized by the PCO in the performance of official duties. All requests between the Government and the Contractor shall go through the Procuring Contracting Officer (PCO).

1.17.1.1. Information requests shall contain a subject line, nature of the request and an expected/requested response date and time. The request must be identified as “EMERGENCY”, “URGENT” or “ROUTINE” IAW paragraph

1.17.2 of this PWS so that a response is provided within the specified timeframes. A log will be maintained by the PCO or an appointed Government Representative. The log will be used to track all requests and evaluate response times.

1.17.1.2. Contractor requests for engineering and/or technical discussions shall be submitted by written correspondence through the PCO by E-mail.

1.17.2. Response Times for Information Requests: All requests for information initiated by the Government or Contractor shall be in writing and submitted electronically via e-mail. Requests for information shall be answered within the following timeframes:

a. Emergency Respond within two (2) business days.

b. Urgent- Respond within five (5) business days.

c. Routine- Respond within ten (10) business days.

1.18. Safety and Health

1.18.1. While performing work under this contract the Contractor shall comply with all applicable federal, state and local regulations regarding occupational safety and health. By safety and health standards, the Contractor shall notify the PCO, within eight (2) business days of any damage to government property where the dollar value exceeds $500,000.00 and within two (5) business days, for any damage to government property less than $500,000.00 during the execution of the contract.

Mishap notifications shall contain, as a minimum, the following information:

a. Contract, Contract Number, Name and Title of Person(s) Reporting

b. Date, Time and exact location of accident/incident

c. Brief Narrative of accident/incident (Events leading to accident/incident)

d. Cause of accident/incident, if known

e. Estimated cost of accident/incident (material and labor to repair/replace)

f. Nomenclature of equipment and personnel involved in accident/incident

g. Corrective actions (taken or proposed)

h. Other pertinent information

If requested by the designated PCO, the Contractor shall immediately secure the mishap scene/damaged property and impound pertinent maintenance and training records, until released by the Procuring Safety Office. Contractors will not dispose of contract data related to a mishap until notified to do so by the CO.

1.19. Manpower Reporting Language for Contract Performance Work Statements

1.19.1. The Contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the United States Air Force via a secure data collection site. The Contractor is required to completely fill in all required data fields at http://www.SAM.gov.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September.

While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.

*Reporting Period: Contractors are required to input data by 31 October of each year.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data.

1.20. Surge

1.20.1. In the event that the DoD experiences an unplanned spike or sudden increase in demand, due to major theater warfare or a national emergency (also known as surge, reference DFARs 217.208-70 and DFARs 252.217.7001), and invokes surge: The Contractor is willing to work to meet and sustain this demand for quantity levels above and beyond normal peacetime requirements. The Contractor is required to provide the Government a surge plan DI-MGMT-80969 http://www.sam.gov/ and shall be submitted within 30 days of invoking requirement. After being notified of the surge demand in writing, the Contractor may see additional orders and/or will see the priority status elevated on current orders. The Contractor may do one or more of the following to fill the demand:

a. The Contractor will maintain a certain level of safety stock of components to draw from to perform additional repair.

b. Add additional shifts to increase production within the Contractor and with suppliers.

c. The Contractor will work with the various manufacturing sites and their supply chains to expedite production. The contractor will be notified in advance of, and be given the opportunity to negotiate; any expedite charges that might apply at the time of surge. Contractual requirements for production of this contract are addressed in Part I. The schedule and surge requirements will be on a best-effort basis.

1.20.2. Surge plans have four basic phases (assessment, execution, sustainment, exit/termination) and the plan associated with the surged items requested need to address those phases. The Government will provide, in writing, the items on contract that are requested to be surged. That request will include the item, the quantity, and timeline with respect to delivery schedule with estimated termination dates when known.

1.20.3. Contractors will provide a plan that includes the identified surge items, how they are going to meet the requirement, timeline to implement the plan, ability to sustain the surge through termination, identify any limiting factors or supply chain risks that will impact current surge production and future requirements for identified items.

1.30. Supply Chain Risk Management (SCRM)

1.30.1 Contractor must provide a comprehensive Supply Chain Risk Management (SCRM) Plan in accordance with the instructions to offeror prior to award. This plan must be maintained during performance of this contract, will be incorporated into the contract at award, and must illustrate executable processes for identifying supply chain risks as early as possible. The SCRM plan will address the broad spectrum of supply chain risks that have the potential to jeopardize the integrity of products, services, people, and technologies; compromise intellectual property; disrupt the flow of product, materiel, information, and finances needed for continued Air Force operations; and/or drive materiel cost increases to the program. The plan and processes apply to the Contractor and their suppliers, subcontractors, associated integrators, and vendors, spanning the entirety of the supply chain from raw material stage to delivery of a finished product.

1.30.2 The SCRM plan must clearly address the following:

a. Continuity of Operations (COOP) – Contractor will develop and/or update a Continuity of Operations Procedure/Plan (COOP), which outlines the processes and actions to prepare for, and respond to, planned/unplanned supply chain challenges.

b. Foreign Influence – The Contractor will disclose any Foreign Ownership, Control, or Influence (FOCI) for the purpose of initial or continued facility clearance eligibility. A Standard Form 328 Certificate Pertaining to Foreign Interest must be submitted to the Government cognizant security office.

c. Cybersecurity -The Contractor will implement a cybersecurity protection of supply chain information plan and provide a copy to the U. S. Government. As part of this process, the Contractor will conduct early and continuous monitoring throughout the life of the agreement to prevent or reduce impacts of cyber vulnerabilities where adversaries are able to exploit, steal, alter, manipulate, interrupt, or destroy system functionality, information, or technology. The plan must:

i. Include a description of how the Contractor and any of the Contractor’s subcontractors will provide to the government a system security plan (or extract thereof) in accordance with the NIST Special Publication (SP) 800- 171, “Protecting Controlled Unclassified Information in Nonfederal Systems and Organizations” in effect at the time the solicitation is issued or as authorized by the contracting officer, to describe the Contractor’s unclassified information system(s)/network(s) where covered defense information associated with the execution and performance of this contract is processed, is stored, or transmits.

ii. Include a description of how Contractor will protect the supply chain from exploitation due to the insertion of counterfeits/malware, unauthorized production, tampering, theft, insertion of malicious software and hardware, functionality alteration, and any other elements that would allow adversaries to gain unauthorized access to data, alter data, interrupt communications, or otherwise disrupt operations.

Inform the U. S. Government of any instances of unauthorized access and/or compromise, such as those listed in item “b” to the Contractor’s digital information and parts and components.

2. SERVICE SUMMARY

2.1. Service Summary

2.1.1. Contractor performance shall be measured and assessed, using the Performance Requirements listed in Table 2-1.