PWS Attachment 02 - Deliverables Schedule Table.docx

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Domain & Directory Services (DDSB) IT Services
Solicitation number
HT0015-25-R-0530
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The document is a Deliverables Schedule Table (Attachment 02) for a Defense Health Agency (DHA) Domain and Directory Services (DDSB) IT Services contract, detailing 62 specific deliverables across multiple service categories. The deliverables encompass comprehensive IT support services including quality control, cybersecurity compliance, enterprise monitoring, system administration, information assurance security, knowledge management, configuration management, engineering services, and identity engineering. Each deliverable specifies submission frequency (ranging from daily to annually), required electronic format (typically MS Word, Excel, PowerPoint, Visio), submission method, and the specific PWS section it relates to.

Key deliverable categories include monthly personnel listings, risk assessment packages, weekly/monthly reports, system logs, disaster recovery procedures, vulnerability scans, configuration management documentation, installation guides, test reports, and architectural framework documents. Submission requirements vary, with some deliverables due within 30 days of task order award, others as requested, and some with specific timing like weekly War Room (WAR) reports by 0800 CT or monthly enterprise monitoring reports by the last day of the month. The technical leads and Contracting Officer's Representative (COR) are the primary recipients of these deliverables, which cover IT environments supporting approximately 3,000 servers, 250 global sites, 250,000 end-user devices, and 200,000 users.

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PWS Attachment 06 - Estimated Workload Data_new.docx DOCX document
PWS Attachment 11 - PRS and Service Level Definitions.pdf PDF
PWS Attachment 01 - DDSB Labor Roles - v3 May 20 2025.xlsx XLSX spreadsheet
PWS_DDSB_IT_Support_2025_May12 (1).docx DOCX document
DDSB Draft Solicitation Posting.doc DOC document
PROPOSAL INSTRUCTIONS.docx DOCX document
SOL Attachments 1-3 - DDSB Solicitation Attachments.xlsx XLSX spreadsheet
PWS Attachment 11 - PRS and Service Level Definitions.docx DOCX document
PWS Attachment 06 - Estimated Workload Data.docx DOCX document
BASIS OF AWARD.docx DOCX document

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Attachment 2

DELIVERABLES SCHEDULE TABLE

Deliverable
Frequency
Medium/Format
Submit To
Applicable to:

CDRL A001 – Quality Control Plan

Within 30 days of task order award
Contractors’ discretion
CDRL A001 to Task order CO and COR
All, See PWS 1.10.1
CDRL A002 – Monthly Contractor Personnel Listing
Monthly
See Attachment 10: Example Contractor’s Monthly Personnel Listing
COR
All
CDRL A003 - Transition In/Out Plan
As required
Electronic
COR
All
CDRL A004 GFP Inventory
As required
See CDRL A004 GFP Inventory
COR
All

CDRL A005 Cybersecurity compliance Report

Within 30 days of task order award, Annual
Electronic
DHA CO
PWS 6.6
Deliverable 1– Risk Assessment packages
IAW individual RA timelines day of month
Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead
All – Basic Support Services (PWS 5.1.4)
Deliverable 2 - Architectural/boundary Diagrams for accreditations and Risk Assessments
As required
Electronic, MS Visio, PowerPoint, (as appropriate)
Technical Lead
All – Basic Support Services (PWS 5.1.4)
Deliverable 3 – STIG and IAVA Report
As requested
Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead
All, See PWS 5.1.6
Deliverable 4 –WAR
Every Friday by 0800 CT
Electronically, MS Word
COR
All, See PWS 5.1.10 and 1.10.3
Deliverable 5 – MAR
By first Friday by 0800 CT for previous month
Electronically, MS Word
COR
All, See PWS 5.1.10 and 1.10.4
Deliverable 6 – SITREPs, AARs, Information Papers and EXSUMs
NLT 1 hour after each critical service outage and/or interruption
Electronically, MS Word
COR, Technical Lead
All, See PWS 5.1.13 and 5.3.7
Deliverable 7 – Knowledge Base Articles
As requested
Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead
All, IT KM Support (PWS 5.1.17 and 5.6

Deliverable 8 – Technical, procedural, and agreement documentation

As requested
Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead
All, See PWS 5.1.19
Deliverable 9 – Enterprise monitoring and preventative maintenance checklist
As requested
Electronic, MS Word
Technical Lead
Tier 3 Level Systems Administration Support Services (PWS 5.2.11)
Deliverable 10 – Patch and software status report
As requested
Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead
Tier 3 Level EM Administration Support Services (PWS 5.2.9)
Deliverable 11 – Asset, software, hardware intelligence, software and hardware metering, and license management report
As requested
Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead
Tier 3 Level EM Administration Support Services (PWS 5.2.8)
Deliverable 12 – Enterprise Management and SQL Report
As requested
Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead
Tier 3 Level EM Administration Support Services (PWS 5.2.8)
Deliverable 13 – Daily, weekly, monthly, and quarterly preventive maintenance checklists
As required
Electronic, MS Word, (as appropriate)
Technical Lead
Tier 3 Level EM Administration Support Services (PWS 5.2.11)
Deliverable 14 – Applications and application packages
As required
Electronic
Technical Lead
Tier 3 Level EM Administration Support Services (PWS 5.2.12)

Deliverable 15 – Installation, modification, and removal of applications reports

As required
Electronic
Technical Lead
Tier 3 Level EM Administration Support Services (PWS 5.2.12)
Deliverable 16 – Desktop, EUD, and server images with documentation
As required
Electronic
Technical Lead
Tier 3 Level EM Administration Support Services (PWS 5.2.13)
Deliverable 17 – Driver packages for enterprise hardware
As required
Electronic
Technical Lead
Tier 3 Level EM Administration Support Services (PWS 5.2.14)
Deliverable 18 – ITC EM processes for testing environments
As required
Electronic, MS Word, PowerPoint (as appropriate)
Technical Lead
Tier 3 Level EM Administration Support Services (PWS 5.2.18)

Deliverable 19 – Active Directory User Accounts

As required
Electronic, MS Word
Technical Lead
Tier 2 Level Sys Admin Support Services (PWS 5.3.3)

Deliverable 20 – SITREPs, After Action Reports (AAR), Information Papers and EXSUM

As required
Electronic
Technical Lead
Tier 2 Level Sys Admin Support Services (PWS 5.3.7)

Deliverable 21 – DAR status reports

Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead
Tier 3 Level Sys Admin Support Services (PWS 5.3.3)

Deliverable 22 – Before and after remediation actions reports

Before and after remediation actions are executed
Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead
Tier 3 Level Sys Admin Support Services (PWS 5.4.7)
Deliverable 23 – Enterprise Monitoring Report
As requested, but at a minimum monthly by 0800 last day of month
Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead
Tier 3 Level Sys Admin Support Services (PWS 5.4.8)

Deliverable 24 – Procedures to gather system logs

As required
Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead
Tier 3 Level Sys Admin Support Services (PWS 5.4.13)
Deliverable 25 – Disaster Recovery procedures
As required, but at least annually
Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead
Tier 3 Level Sys Admin Support Services (PWS All, 5.1.22, 5.2.11, 5.4.12)

Deliverable 26 – Monitoring and preventative maintenance checklists, guides, and SOPs

As required, but at least annually
Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead
Tier 3 Level Sys Admin Support Services (PWS All, 5.1.11, 5.4.13)
Deliverable 27 – Plan of Actions and Milestones
As required or requested
Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead
Information Assurance Security Support (PWS 5.5)
Deliverable 28 – Scans and Vulnerability reports
As required or requested
Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead
Information Assurance Security Support (PWS 5.5)

Deliverable 29 – eMASS entries and updates As required or requested

Electronic
Technical Lead
Information Assurance Security Support (PWS 5.5)

Deliverable 30 – Completed Implementation Plan As required or requested

Electronic, MS Word
Technical Lead
Information Assurance Security Support (PWS 5.5)

Deliverable 31 – Completed Risk Assessment tab As required or requested

Electronic, MS Word
Technical Lead
Information Assurance Security Support (PWS 5.5)

Deliverable 32 – Completed Security Plan As required or requested

Electronic, MS Word
Technical Lead
Information Assurance Security Support (PWS 5.5)

Deliverable 34 – Track PPSMs As required or requested

Electronic, MS Word
Technical Lead
Information Assurance Security Support (PWS 5.5)

Deliverable 35 – Completed Risk Assessment Packages As required or requested

Electronic, MS Word
Technical Lead
Information Assurance Security Support (PWS 5.5)

Deliverable 36– Internal KM Team procedures and controls.

As required
Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead
IT KM Support Services Support (PWS 5.6.3)
Deliverable 37 – Service Knowledge Management System
Within 60 days of award; updated as required
Electronic,
Technical Lead
Senior Level IT KM Support Services (PWS 5.6.10)
Deliverable 40 - Configuration Management Database (CMDB) Training
As required
Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead and Change Coordinators
Configuration/Change Management Services (PWS 5.7.5)
Deliverable 41 - Configuration Management foundation documents
As required and/or as requested
Electronic, MS Word, Visio, PowerPoint, Excel (as appropriate)
Technical Lead
Configuration/Change Management Services (PWS 5.7.11)

Deliverable 42 – Infrastructure CI records

As required
Electronic
Technical Lead
Senior Config/CM Services (PWS 5.8.4)
Deliverable 43 – Installation and Configuration Guides
IAW timelines for product delivery
Electronic, MS Word
Technical Lead
Engineers (PWS 5.9, 5.10 & 5.11)
Deliverable 44 – Release Notes
As requested,: Draft one prior to pilot start date; final draft prior to production release date
Electronic, MS Word
Technical Lead
Engineers (PWS 5.9, 5.10 & 5.11)
Deliverable 45 – Scripts/custom code
As requested
Electronic (as appropriate)
Technical Lead
Engineers (PWS 5.9, 5.10 & 5.11)
Deliverable 46 – System Administrator Guides
As requested
Electronic, MS Word
Technical Lead
Engineers (PWS 5.9, 5.10 & 5.11)
Deliverable 47 – Integration and general test reports
As requested
Electronic, MS Word, MS Excel (as appropriate)
Technical Lead
Engineers PWS 5.9, 5.10 & 5.11)

Deliverable 48 – Analysis of Alternatives

As requested
Electronic (as appropriate)
Technical Lead
Engineers (PWS 5.9, 5.10 & 5.11)
Deliverable 49 - Version Reports
As requested
Electronic, MS Word, MS Excel (as appropriate)
Technical Lead
Engineers PWS 5.9, 5.10 & 5.11)

Deliverable 50 – Status Reports

As requested
Electronic, MS Word, MS Excel (as appropriate)
Technical Lead
Engineers (PWS 5.9, 5.10 & 5.11)
Deliverable 51 - Test and Evaluation Strategy (TES)
As required
Electronic, MS Word, PowerPoint, Excel (as appropriate)
Technical Lead
IT Architectural Engineering Services (PWS 5.9.10)
Deliverable 52 - DoD Architecture Framework documents and artifacts
As required
Electronic, MS Word, Visio, PowerPoint, Excel (as appropriate)
Technical Lead
IT Architectural Engineering Services (PWS 5.9.14)
Deliverable 53 - Medical Joint Active Directory (mJAD) Technical Requirements and Architecture & Design Document
As required
Electronic, MS Word, Visio, PowerPoint, Excel (as appropriate)
Technical Lead
IT Architectural Engineering Services (PWS 5.9)
Deliverable 54 - Microsoft Server Operating System Active Directory Services
As required
Electronic, MS Word, Visio, PowerPoint, Excel (as appropriate)
Technical Lead
Identity Engineering Services (PWS 5.10.2)
Deliverable 55 - Engineering package and Risk Assessment
As required
Electronic, MS Word, Visio, PowerPoint, Excel (as appropriate)
Technical Lead
Identity Engineering Services (PWS 5.10.3)
Deliverable 56 - DoD PKI Infrastructure enabling packages
As required
Electronic, MS Word, Visio, PowerPoint, Excel (as appropriate)
Technical Lead
Identity Engineering Services (PWS 5.10.5)
Deliverable 57 - Engineered Enterprise Management solutions
As required
Electronic, MS Word, Visio, PowerPoint, Excel (as appropriate)
Technical Lead
Endpoint Engineering Services (PWS 5.11)
Deliverable 59 – Operating System (OS) Security configurations profile updates
As required
Electronic, MS Word, Visio, PowerPoint, Excel (as appropriate)
Technical Lead
Endpoint Engineering Services (PWS 5.11)
Deliverable 60 - Desktop Baseline Configuration
As required
Electronic, MS Word, Visio, PowerPoint, Excel (as appropriate)
Technical Lead
Endpoint Engineering Services (PWS 5.11)
Deliverable 61 - Engineer Endpoint Protection Solution
As required
Electronic, MS Word, Visio, PowerPoint, Excel (as appropriate)
Technical Lead
Endpoint Engineering Services (PWS 5.11)
Deliverable 62 - Engineer solution for the User Data/Profile Management
As required
Electronic, MS Word, Visio, PowerPoint, Excel (as appropriate)
Technical Lead
Endpoint Engineering Services (PWS 5.11)

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