Pinellas_County_-_Cues_Sole_Source_2025_(003).pdf
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- Solicitation number
- 26-0099-REQ
- Issued by
- Pinellas County, Clewiston City, Florida
About this file
This is a sole source justification letter from CUES, Inc. to Pinellas County, Florida, regarding the procurement of sewer inspection equipment replacement parts, repairs, and software maintenance services. The procurement targets genuine CUES Inc. Original Equipment Manufactured (OEM) CCTV equipment, replacement parts, and Granite Net Sewer Software maintenance and support that are directly compatible with the county's existing sewer inspection infrastructure. The notice of intent to sole source (Contract No. 26-0099-N) requires interested contractors to submit technical responses demonstrating their ability to meet specified requirements via OpenGov by November 28, 2025, at 3:00 pm. The current contract has been in place since July 18, 2006, and is set to expire on January 31, 2026, with potential renewal through January 31, 2027. The procurement is coded under NIGP 89064 and does not include specific set-aside designations.
CUES, Inc. is identified as the sole authorized provider and incumbent contractor, justifying the sole source method based on being the exclusive manufacturer of compatible CUES equipment and the only authorized provider of genuine replacement parts and services in Florida. The company emphasizes its physical location in Orlando, Florida, and its exclusive capability to provide 100 percent full circle compatibility with all existing mainline cameras and transporters. The county has already encumbered $36,924.41 on FY25 Purchase Order 465587 and has budgeted an additional $130,000.00 for FY26 to support the contract renewal. The procurement requires vendors to provide comprehensive technical documentation demonstrating complete compatibility with existing equipment and the ability to honor manufacturer warranties.
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Text version
CUES, Inc. | 3600 Rio Vista Avenue | Orlando, FL 32805 | 800.327.7791 | cuesinc.com
October 17, 2025
Pinellas County, FL Skip Williams swilliams@pinellas.gov
(727) 464-7784
CUES, Inc. is the sole source direct provider for all CUES CCTV Equipment, Services, Parts, and Support for the entire state of Florida.
Furthermore, we are the sole CCTV equipment manufacturer located physically in the state of Florida. While other manufacturer's may claim to be within the state, they do so through 3rd party dealerships and manufacturer's representatives and are not themselves located in Florida to service and support your account. Other vendors may claim to able to work on CUES equipment but CUES, Inc. itself is the only authorized provider of sales, service, and support for CUES equipment. Any use of a vendor outside of CUES, Inc. that modifies, services, or provides technical parts may risk voiding any applicable CUES, Inc. warranty.
If you already own CUES equipment, we are the sole provider that is directly compatible with all of your existing equipment. CUES in the only manufacturer to offer a 100% full circle compatibility where all existing mainline cameras and transporters are 100% compatible with any new/future CUES, Inc. equipment purchase. This full circle compatibility allows older equipment to work on newer TV systems and newer equipment to operate on some older systems.
We are the sole manufacturer and supplier of OEM (Original Equipment Manufacturer) products/parts for all
CUES, Inc. Systems and Product Line. No other vendor or manufacturer offers CUES, Inc. Equipment or Authorized
Service in the entire state of Florida.
100% Full Circle Compatibility Notice
Our current product offerings for Cameras, Transporters, Footage Systems, and GraniteNet Software are 100% compatible with existing CUES TV equipment.
Sincerely, Jake McLean Southeast Regional Sales Manager Cell: 407.750.7994 | Office: 800.327.7791 jmclean@cuesinc.com
File details come from the government source that posted it. Updated .