Pinellas_County_-_Cues_Sole_Source_2025_(003).pdf
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- Solicitation number
- 26-0099-REQ
- Issued by
- Pinellas County, Clewiston City, Florida
About this file
This document is a sole source letter from CUES, Inc. to Pinellas County, Florida, dated October 17, 2025, addressing CCTV equipment and services. The letter asserts that CUES, Inc. is the exclusive direct provider of CUES CCTV equipment, services, parts, and support for the entire state of Florida, emphasizing their status as the only CCTV equipment manufacturer physically located in the state.
The letter highlights CUES, Inc.'s unique offerings, including 100% full circle compatibility for their product line, which allows existing mainline cameras and transporters to work with new and future equipment. They stress that they are the sole manufacturer and supplier of OEM products and parts for CUES systems, and warn that using vendors outside of CUES, Inc. for modifications or services may void existing warranties. The document serves as a comprehensive declaration of CUES, Inc.'s exclusive capabilities and compatibility in the Florida market for CCTV equipment and related services.
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Text version
CUES, Inc. | 3600 Rio Vista Avenue | Orlando, FL 32805 | 800.327.7791 | cuesinc.com
October 17, 2025
Pinellas County, FL Skip Williams swilliams@pinellas.gov
(727) 464-7784
CUES, Inc. is the sole source direct provider for all CUES CCTV Equipment, Services, Parts, and Support for the entire state of Florida.
Furthermore, we are the sole CCTV equipment manufacturer located physically in the state of Florida. While other manufacturer's may claim to be within the state, they do so through 3rd party dealerships and manufacturer's representatives and are not themselves located in Florida to service and support your account. Other vendors may claim to able to work on CUES equipment but CUES, Inc. itself is the only authorized provider of sales, service, and support for CUES equipment. Any use of a vendor outside of CUES, Inc. that modifies, services, or provides technical parts may risk voiding any applicable CUES, Inc. warranty.
If you already own CUES equipment, we are the sole provider that is directly compatible with all of your existing equipment. CUES in the only manufacturer to offer a 100% full circle compatibility where all existing mainline cameras and transporters are 100% compatible with any new/future CUES, Inc. equipment purchase. This full circle compatibility allows older equipment to work on newer TV systems and newer equipment to operate on some older systems.
We are the sole manufacturer and supplier of OEM (Original Equipment Manufacturer) products/parts for all
CUES, Inc. Systems and Product Line. No other vendor or manufacturer offers CUES, Inc. Equipment or Authorized
Service in the entire state of Florida.
100% Full Circle Compatibility Notice
Our current product offerings for Cameras, Transporters, Footage Systems, and GraniteNet Software are 100% compatible with existing CUES TV equipment.
Sincerely, Jake McLean Southeast Regional Sales Manager Cell: 407.750.7994 | Office: 800.327.7791 jmclean@cuesinc.com
File details come from the government source that posted it. Updated .