Phone System

This is a Request for Quote (RFQ) document issued by South Georgia State College (SGSC) in Georgia for a managed phone system and managed network solution. SGSC seeks a single vendor capable of providing both a managed private branch exchange (PBX) phone system and managed network switch solution across three locations: Douglas, Waycross, and Valdosta. The managed PBX phone system specifications include 72 business lines, 380 access lines, 40 digital extensions with phone sets, 40 additional digital extensions, 8 fax lines, and 5,000 minutes of long distance service. The managed network switch solution includes 76 network switches and 2 routers. The vendor must provide all necessary licensing for devices, cabling, materials, installation, and configuration services. All bids must be submitted to Tammie Meeks no later than 1:00 p.m. on December 8, 2022.

The vendor is expected to provide comprehensive support services including remote support, on-site support, emergency after-hours support, uptime and connectivity monitoring, switch and router management, phone platform management, backup and recovery capabilities, and firmware updates across all three SGSC locations. The RFQ does not specify pricing terms, set-asides, incumbent vendors, funding sources, or budget amounts in the provided documentation.