Performance Work Statement- 26QA054.pdf

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PWS

LRS Washrack Reoccurring Servicing, Inspections, Maintenance & Repairs

Objective Acquire regular maintenance and service by qualified business for Vehicle Washrack Maintenance and Repair Services for the 355th LRS, Davis-Monthan AFB (DMAFB), AZ.

1.0. Description of Services.

The contractor shall provide all tools, equipment, materials, transportation, personnel, labor, setup, teardown, cleanup, supervision, and management necessary to complete the following service visits for the Vehicle Wash Station Maintenance and Repair Services for the 355th LRS, Davis-Monthan AFB (DMAFB), AZ.

1.1. Inspection and Repair

Inspect the system for proper operation and identify any repairs required make all repairs such as stopping leaks, replacing small fittings or other hardware, replacing worn out low pressure hoses, replacing belts, changing pump oil, and general housekeeping.

Record meter readings and maintain comprehensive maintenance records.

Maintain all bay hoses and pumping system hoses.

Check PLC systems make adjustments to programs as needed to optimize operation of the systems.

Analyze system performance using maintenance records and observations to identify performance degradation trends and recommend appropriate corrective action.

Check the oil level in all pressure washer pumps and assess oil as necessary to maintain the proper level. Change the oil quarterly (or based on hour run time maintenance schedule).

Check foamer system to ensure proper operation, ensure dilution ratios are properly set.

Maintain soap mixing systems as required to ensure proper soap ratios are being dispensed.

Check air compressor, drain tank, and clean separator as required.

Check the entire control system for proper operation, supply and replace fuses as needed.

Maintain piping system throughout the mechanical room and bays.

Before departure, operate entire system for and check condition.

Provide quote for any repair items found during PM service.

Provide additional training for operators as needed.

Unscheduled maintenance site visits, inspections, and repairs as needed.

1.2. Service Calls and Repair costs

Designated Government personnel will place repair service calls to the contractor. The contractor shall determine the cause of the wash station malfunction and provide the cost and estimated time for repairs to the Government Vehicle Washrack Manager. The contractor shall not begin repairs until authorization is given by a Government representative. If any repair or replacement parts fall outside the scope of PM, the contractor shall provide the Wash Station Manager a written quote, to include a breakdown of the parts (including description and part numbers), materials, labor, and taxes listed separately. All repairs outside the scope of PM must be approved in writing by the Wash Station Manager, prior to the contractor making the repairs. Repair of

Page | 2 damage to the system as a result of improper use by the user will not be covered under the contract and will be the responsibility of the 355 LRS. All materials and replacement parts required to accomplish the monthly PM are to be supplied by the contractor. This includes, but not limited to; wash soap, foaming brush soap, triple foam soap, wax solution, pre-soak, foamy tire motor, ROS membranes, hoses, wands, foaming brush assemblies, water softener salt, pump oil, cell phone service for PLC remote monitoring, and pump rebuild kits.

1.3. Scheduled Preventative Maintenance.

The contractor shall inspect and perform preventive maintenance as recommended by the manufacturer, on all items listed above. The contractor shall ensure the washrack operates properly and safely while minimizing disruptions and inconveniences to users, until the next scheduled maintenance. Following each site visit, the technician will provide a written detailed report that includes:

Issues found during inspection.

Root cause of issues.

Actions taken or recommended to repair/rectify issues.

1.3.1. Scope of Preventative Maintenance Repairs. Repairs made during scheduled preventative maintenance are considered any repairs consistent with normal usage, wear and tear of washrack.

1.4. Maintenance Schedule. The contractor shall develop and submit a preventive maintenance schedule to the Contracting Officer for acceptance, within 30 days of contract start date. The contractor shall submit an updated schedule when changes are necessary, prior to implementing the changes.

1.5. Repair Service Calls. The contractor shall respond to repair service calls, placed by designated Government representatives, and perform necessary repairs to return the washrack to operational condition. The Government representative will designate the repair category (routine or emergency) when placing service calls. The contractor shall determine the cause of the washrack malfunction and provide the cost and estimated time for repairs to the Government Wing Corrosion Managers. The contractor shall not begin repairs until authorization is given by a Government representative.

1.5.1. Routine Calls. The contractor shall respond on-site to routine repair calls within 30 business days. Contractor will troubleshoot via phone call.

1.5.2. Emergency Calls. An emergency call is defined as any damage or problem that would cause an unsafe condition or bring all washrack operations to a stop. The contractor shall respond on-site to emergency repair calls within 72 hours if notified before 9:00 a.m., or respond on-site the following business day if notified after 9:00 a.m.

1.6. Contract Manager. The contractor shall designate a primary contract manager (CM), who will be responsible for contractor-performed services. Upon contract award, the contractor shall

Page | 3 submit the name and telephone number of the CM, in writing, to the CO. The CM shall have full authority to act for the contractor on all matters relating to daily execution of the contract. The CM shall be present and available within 2 days of notification to meet on the installation with Government personnel designated by the Contracting Officer to discuss any contract issues or problem areas.

1.7. LRS Washrack Availability. LRS washrack will be available to the contractor during the hours of 7:00 a.m. – 4:00 p.m., Monday through Friday, except Federal Holidays and DMAFB down days, to perform work. The contractor shall include the days and times they will perform maintenance services on their maintenance schedule. Additionally, the contractor shall contact the LRS Ground Trans Support Section prior to arriving and departing Davis-Monthan AFB.

1.8. Location of Work. The contractor shall perform all services at the permanent site of LRS Washrack.

1.9. Contractor Arrival and Departure. The contractor shall contact the LRS Ground Trans Support Section at 520-228-2100 or 520-228-3392, upon arrival and prior to departing DMAFB after maintenance and/or repair services are complete.

1.10. Contractor Report. Upon completion of service visit, and prior to departing DMAFB, the contractor shall provide a written report to the LRS Ground Trans Support Section with the following information:

Date and time preventive maintenance and/or repairs were performed

Maintenance and/or repairs completed

Test results

Condition of the equipment inspected, Parts replaced, Warranty terms and conditions

Printed name and signature of technician

Notes or recommendations for services or replacement parts from the service technician.

1.11. Non-Routine Maintenance. If during scheduled maintenance, repairs require work considered over and above routine maintenance, the contractor shall notify the LRS Ground Trans Support Section for appropriate decision and action.

1.12. Contractor Warranty. The contractor shall provide a minimum 1 year warranty for all parts and labor.

1.13. Deliverables/Reporting Requirements.

Deliverable PWS Para Due to COR/CO

Maintenance Schedule 1.2 CO

Contractor Report 1.8 LRS Ground Trans Support

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Section

Listing of Employees 3.3 CO

2.0 Special Requirements.

2.1. Maintenance/Repair Delays. If the contractor is unable to perform maintenance or repairs due to circumstances beyond their control (e.g. awaiting parts), the contractor shall notify the LRS Ground Trans Support Section of the delay and provide the estimated downtime estimated maintenance or repair date. System downtime shall be kept to an absolute minimum. If maintenance or repairs cannot be completed by the estimated date, the contractor shall provide a new estimated maintenance or repair date.

2.2. Contractor Personnel Qualifications. The contractor shall ensure only fully qualified certified technician(s) perform maintenance and repairs to the facility. The contractor shall provide proof of technician qualifications upon Government request.

2.3. Replacement Parts. The contractor shall only use new genuine replacement parts and materials that conform to the original equipment manufacturer’s specifications, of equal or better quality, unless otherwise approved by the Contracting Officer, or a designated representative. Rebuilt assemblies/subassemblies may be used if the item meets the manufacturer’s specifications for reconditioning and the item is standard to industry practice, and carries the same warranty as a new assembly or subassembly. The contractor shall dispose of all used parts at a site outside of DMAFB.

2.4. Safety. The contractor shall comply with all applicable laws and safety regulations.

Compliance with OSHA and other applicable laws and regulations for the protection of employees is exclusively the contractor’s obligation, and the Government will assume no liability or responsibility for the contractor’s compliance or non-compliance with such responsibilities.

2.5. Safety Equipment and Clothing. The contractor shall provide contractor employees with all safety equipment and clothing necessary/required to perform maintenance and repair services, at no additional cost to the Government. These item(s) shall meet all State, Federal and OSHA safety guidelines.

2.6. Processing Hazardous Materials (HAZMAT) for Use on DMAFB. The contractor shall not bring or use any type of HAZMAT on DMAFB, until the HAZMAT has been approved by the Hazardous Materials Pharmacy (HAZMART). Upon contract award, the contractor shall submit Material Safety and Data Sheets (MSDS) to the Contracting Officer for all HAZMAT the contractor intends to use on DMAFB. The Wing Corrosion Managers will contact the contractor if more data is required for HAZMAT use approval. The Wing Corrosion Managers will also notify the contractor if the HAZMAT has been approved for use on DMAFB, including information for tracking HAZMAT by the contractor, if required.

3.0. General Information

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3.1. Data. The Government has unlimited rights to all deliverables of this contract to include intellectual property rights.

3.2. Reporting Requirements. Contractor personnel shall immediately report to an appropriate Government authority any information or circumstances of which they are aware may pose a threat to the security of Department of Defense personnel, contractor personnel, resources, and classified or unclassified defense information.

3.3. List of Employees. Upon contract award, the contractor shall provide a list of employees that will perform services on DMAFB, with each employee’s name, driver’s license number and state of issue to the Contracting Officer. The contractor shall provide an updated list when an employee's status or information changes. The name of any contractor employee that is terminated during the period of the contract must be reported to the Contracting Officer in writing within one workday of the employee’s termination.

3.4. Pass and Identification Items. The contractor shall ensure the pass and identification items required for contract performance are obtained for employees and non-Government owned vehicles.

3.5. Retrieving Identification Media. The contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract expires;

e.g. terminated for cause, retirement, etc.

3.6. Traffic Laws. Contractor employees shall comply with all base traffic regulations. Contractor employees are subject to random vehicle speed control checks. Contractor personnel cited for speeding on the installation may suffer loss of base driving privileges, debarment from the base, or other administrative action. The use of seat belts is mandatory for all vehicle occupants. The use of cell phones is prohibited while driving on base, unless the phone is a hands-free cell phone.

3.7. Random Personnel and Vehicle Searches. Contractor personnel are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base, and may result in loss of base driving privileges, debarment from the base, or other administrative action.

3.8. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor owned vehicle or privately owned vehicle while on Davis-Monthan AFB.

3.9. Physical Security. Contractor employees shall safeguard all Government property and controlled forms provided for contractor use. At the end of each work period, the contractor shall secure all Government facilities, equipment, and materials. The contractor shall establish and implement methods of ensuring all Government lock combinations, are not lost, misplaced, or used by unauthorized persons. The contractor shall prohibit the use of lock combinations, Page | 6 issued by the Government, by any persons other than the contractor’s employees. The contractor shall also prohibit and the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

3.10. Contractor Personnel Travel on the Installation. All contractor personnel will limit their travel on the installation only to specific areas required for performance of services, specified break and meal areas, or travel directly to and from these locations.

3.11. Federal Holidays. The Federal Government observes the following holidays. (Note: If the holiday falls on a Saturday then the holiday will be observed as recognized by the Federal Government). The contractor shall not normally be required to provide routine services on holidays, or the actual day set aside for observation.

New Year’s Day Labor Day Martin Luther King’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Juneteenth Thanksgiving Day Independence Day Christmas Day

3.12. Continuation of Essential DoD Contractor Services During Crisis. This requirement has been determined not to be essential and does not require continued support during a crisis, as defined in the Department of Defense Federal Acquisition Regulation Supplement (DFARS), Subpart 237.76, Continuation of Essential Contractor Services.

3.13. Contractor Employee Appearance. Contractor employees shall present a professional, conservative, and neat appearance. Contractor personnel shall report for duty in a professional manner, in appropriate attire befitting the work environment, and have complied with socially acceptable standards of personal hygiene. While performing services, contractor employees shall be neat and clean (free of visible dirt and stains), well-groomed and appropriately dressed.

The contractor employee's clothing shall fit correctly to provide a professional, modest appearance, in keeping with normally accepted commercial standards of dress for the work being performed.

3.14. Communication. Contractor employees shall maintain open, professional, and respectful communication with Government personnel (military and civilian) and other contractor employees. The COR will report valid complaints in writing to the CO for action. Valid complaints will be considered a performance failure. The contractor shall resolve all substantiated complaints immediately upon notification of the complaint. Contractor employees are required to identify themselves as a contractor at all times while on the job.

4.0. Government Provided Items and Services

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4.1. Emergency Services. The Government will provide security forces services (call (520) 228- 4444 for emergencies only), and fire protection services (call (520) 228-3333). There is no emergency room on DMAFB, therefore contractor personnel shall call (520) 228-3333 for medical emergencies.

4.2. Government Furnished Services. The Government will provide the contractor with a source of water and electricity.

4.3. Hazardous Waste Disposal. The Government is responsible for coordinating with Base “HAZMART” for Hazardous Waste disposal.

4.4. Maintenance and Repair Records. The Government will provide access to all previously available washrack maintenance and repair records. The contractor shall maintain all maintenance and repair records for contractor-provided services and make them available to the Government upon request.