Past Performance Report Form.pdf

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Attached to
7 Separate Sites Phone Services
Solicitation number
N0018926RL014
Issued by

About this file

This is a Past Performance Report Form issued by the U.S. Naval Supply System (NAVSUP) Fleet Logistics Center Norfolk (FLCN) for solicitation N0018925Q0160. The form is designed to collect references from previous customers regarding a contractor's past performance on similar contracts. Completed forms must be returned to Alexandria McCune at FLCN Contracting Department no later than the solicitation due date. The form explicitly states that responses should not be returned to the contractor who originated the request.

The form evaluates contractor performance across four primary categories: Quality (including recruiting ability, workforce retention, contract requirement delivery, customer satisfaction, rework/deficiency instances, and innovative work applications); Timeliness (compliance with performance schedules and timeliness of submissions, reports, and invoicing); Responsiveness (ability to respond to customer concerns, problem isolation and resolution, and cost control); and Additional Observations (contractor strengths and weaknesses, overall satisfaction with contract award, awareness of similar contracted efforts, and referrals to other contacts). Respondents provide detailed narrative responses addressing each evaluation criterion to assist FLCN in assessing the contractor's probability of successful performance on the resulting contract from this solicitation.

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Text version

Solicitation N0018925Q0160

Source Selection Information – See FAR 2.101 and 3.104

PAST PERFORMANCE REPORT FORM

Complete and return NLT the due date of the solicitation to:

Fleet Logistics Center Norfolk (FLCN) Contracting Department Attn: Alexandria McCune C215.2 Phone: (757) 536-1126 Email: alexandria.e.mccune.civ@us.navy.mil

On behalf of:

Company’s Name:

POC, Title/Position:

Email Address:

Contract/Purchase Order No.:

Contract Amount: $ Contract Type:

Period of Performance: Click or tap to enter a date. – Click or tap to enter a date.

Business Address:

Phone Number:

NOTE: DO NOT RETURN TO THE CONTRACTOR WHO ORIGINATED THIS

REQUEST

The completion of this questionnaire is requested from your agency/company in order for the U.S. Naval Supply System (NAVSUP) Fleet Logistics Center Norfolk (FLCN) to evaluate the aforementioned contractor’s past performance on previous contracts and efforts as it relates to the probability of successful accomplishment of the work required by the Government, relative to the award of a contract resulting from the solicitation.

Completed by:

Command/Company’s Name:

POC, Title/Position:

Email Address Business Address:

Phone Number:

Quality:

1. Recruiting: The offeror’s demonstrated ability to recruit personnel with the skill sets, qualifications/certifications, experience and security clearance required of the contract.

Provide additional comments if necessary.

Click or tap here to enter text.

2. Retention: The offeror’s demonstrated ability to maintain a stable workforce.

Click or tap here to enter text.

3. Meeting Contract Requirements: The offeror’s demonstrated history of delivering products and services that met or exceeded the requirements of the contract.

a. How would you describe your level of customer satisfaction?

b. Were there instances of rework and/or deficiency reports? (If yes, explain)

Click or tap here to enter text.

c. Did the contractor engage in effective and/or innovative work applications that were beneficial to the Government?

Timeliness:

1. Did the Contractor meet/comply with performance schedules?

a. Rate the timeliness of submission of requested information, reports and invoicing.

Responsiveness:

1. Describe the offeror’s demonstrated ability to respond to customer concerns

2. Describe the offeror’s efforts to isolate and resolve problems and take systematic improvement action. Please include:

the number and severity of problems the effectiveness of corrective actions taken.

3. Contractor's cost control. Did the contractor deliver at the agreed-to price/cost? Describe the reasons for changes to contract value (e.g., scope changes, overrun/under-run, Government-imposed schedule changes, etc.)

Additional Observations/Information:

1. Identify the contractor's overall strengths and weaknesses.

2. Given hindsight, are you satisfied that the contract was awarded to this contractor? Would you be pleased to have this contractor perform work for you again? Why?

3. Are you aware of any other contracted efforts performed by this contractor similar in nature to this contract? Please identify contract/program and point of contact.

4. Is there anyone else we should send this questionnaire to? Please identify by name, organization, and phone number.

(If more comment space needed, please attach additional pages.)

File details come from the government source that posted it. Updated .