Past Performance Report Form(1).docx

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Attached to
7 Separate Sites Phone Services
Solicitation number
N0018926RL014
Issued by

About this file

This is a Past Performance Report Form used by the Naval Supply Systems Command (NAVSUP) Fleet Logistics Center Norfolk to evaluate contractor performance on previous contracts relevant to solicitations N0018925Q0160 and N0018926RL014. The form requests completion and return to James Keegan in the FLCN Contracting Department (email: james.p.keegan7.civ@us.navy.mil) by the solicitation due date and explicitly notes that responses should not be returned to the originating contractor.

The form evaluates contractors across four primary performance dimensions: Quality (including personnel recruitment and retention capabilities, contract requirement delivery, and customer satisfaction); Timeliness (compliance with performance schedules and timely submission of reports and invoicing); Responsiveness (ability to address customer concerns, problem resolution, systematic improvement actions, and cost control); and Additional Observations (overall strengths and weaknesses, satisfaction with award decision, awareness of similar contracted efforts, and referrals to other knowledgeable points of contact). Respondents are asked to provide detailed commentary on instances of rework, deficiency reports, innovative work applications, problem severity and corrective action effectiveness, and cost variances with explanations for contract value changes. The form is designated as Source Selection Information per FAR 2.101 and 3.104.

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Text version

Solicitation N0018925Q0160 Solicitation N0018925Q0160 Solicitation N0018926RL014

PAST PERFORMANCE REPORT FORM

Complete and return NLT the due date of the solicitation to:

Fleet Logistics Center Norfolk (FLCN) Contracting Department Attn: James Keegan Phone: (757) 443-1419 Email: james.p.keegan7.civ@us.navy.mil

On behalf of:

Company’s Name:

POC, Title/Position:

Email Address:

Contract/Purchase Order No.:

Contract Amount:

Contract Type:

Period of Performance:

Click or tap to enter a date.

Click or tap to enter a date.

Business Address:

Phone Number:

NOTE: DO NOT RETURN TO THE CONTRACTOR WHO ORIGINATED THIS REQUEST

The completion of this questionnaire is requested from your agency/company in order for the U.S. Naval Supply System (NAVSUP) Fleet Logistics Center Norfolk (FLCN) to evaluate the aforementioned contractor’s past performance on previous contracts and efforts as it relates to the probability of successful accomplishment of the work required by the Government, relative to the award of a contract resulting from the solicitation.

Completed by:

Command/Company’s Name:

POC, Title/Position:

Email Address Business Address:

Phone Number:

Quality:

1. Recruiting: The offeror’s demonstrated ability to recruit personnel with the skill sets, qualifications/certifications, experience and security clearance required of the contract. Provide additional comments if necessary.

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2. Retention: The offeror’s demonstrated ability to maintain a stable workforce.

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3. Meeting Contract Requirements: The offeror’s demonstrated history of delivering products and services that met or exceeded the requirements of the contract.

a. How would you describe your level of customer satisfaction?

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b. Were there instances of rework and/or deficiency reports? (If yes, explain)

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c. Did the contractor engage in effective and/or innovative work applications that were beneficial to the Government?

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Timeliness:

1. Did the Contractor meet/comply with performance schedules?

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a. Rate the timeliness of submission of requested information, reports and invoicing.

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Responsiveness:

1. Describe the offeror’s demonstrated ability to respond to customer concerns

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2. Describe the offeror’s efforts to isolate and resolve problems and take systematic improvement action. Please include:

· the number and severity of problems

· the effectiveness of corrective actions taken.

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3. Contractor's cost control. Did the contractor deliver at the agreed-to price/cost? Describe the reasons for changes to contract value (e.g., scope changes, overrun/under-run, Governmentimposed schedule changes, etc.)

Additional Observations/Information:

1. Identify the contractor's overall strengths and weaknesses.

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2. Given hindsight, are you satisfied that the contract was awarded to this contractor? Would you be pleased to have this contractor perform work for you again? Why?

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3. Are you aware of any other contracted efforts performed by this contractor similar in nature to this contract? Please identify contract/program and point of contact.

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4. Is there anyone else we should send this questionnaire to? Please identify by name, organization, and phone number.

(If more comment space needed, please attach additional pages.)

Source Selection Information – See FAR 2.101 and 3.104

File details come from the government source that posted it. Updated .