NCTAMS LANT N0018926RL014 QA PART2.pdf

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7 Separate Sites Phone Services
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N0018926RL014
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This is a Questions and Answers document (Part 2) for federal contract solicitation NCTAMS LANT N0018926RL014, issued by the U.S. Navy for VoIP telephony services across seven military installations.

The solicitation establishes an Indefinite Delivery/Indefinite Quantity (IDIQ) contract with up to 7 awardees, one per geographic location (Norfolk, Little Creek, Mechanicsburg, Philadelphia, PNYA, Key West, and Great Lakes). The contract covers approximately 20,000 endpoints requiring transition from legacy TDM/CENTREX systems to VoIP. The Little Creek ceiling price is $8,800,000, with other site-specific ceilings listed in the Contract Award Price (CAP) attachment. This is a firm fixed-price contract with task orders issued at the site level, competed solely on price once vendors are determined responsible. Performance begins February 1, 2027, with the proposal due date extended to June 8, 2026. The government will not provide detailed building-level infrastructure data, endpoint specifications, cable drawings, or site surveys prior to award; contractors must conduct their own site assessments during implementation. Contractors must utilize existing Inside Plant (ISP) cabling infrastructure where available and support a variety of standard endpoint types including digital/IP phones, VTC systems, and secure devices. Direct Inward and Outward Dialing (DID/DOD) are fundamental requirements at all locations. Individual commands purchase their own customer premise equipment; contractors are not responsible for endpoint replacement. All work, including transition activities, is issued and competed at the task order level. The pricing spreadsheet has been updated (Amendment 0003) to correct formulas for CLIN A003 (Implementation & Transition Services) and CLIN A002 (NG911). Bidders may modify license quantities and circuit types (Analog, T-1, ISDN) to align with their solutions. Enforceable small business commitments will receive greater weight than non-enforceable ones in Factor III evaluation, though no mechanical scoring formula applies. Current service providers are Verizon (Norfolk, Little Creek, Mechanicsburg, Philadelphia, PNYA) and AT&T (Key West, Great Lakes).

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NCTAMS LANT

N0018926RL014

Questions and Answers Part 2

Q1: Is the "Past Performance Information Form" in addition to Volume II, Factor II - Past Performance or is the

"Past Performance Information Form" the only required documentation for Volume II, Factor II - Past Performance?

A1: The Past Performance Information Form is part of Factor II, it is not in addition to Factor II. This form is the minimum for what is to be included in your Factor II submission. You can elaborate on the information that is provided on that form in whatever manner you wish, as long as you don’t exceed the total page count of 12 pages and follow the formatting instructions. The Past Performance Report Form is a separate document for the customer of the subject reference to be complete to be sent via email. The Report Form does not count toward the page count.

Q2: Should the Little Creek maximum price be $11,530,000.00 totaling the base price plus the ordering period as outlined in the CAP?

A2: No, it should be $8,800,000.00. The base and ordering period totals were also updated for Little Creek. Please see “CAP v1” for more information.

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Q4: Is direct Inward and Outward Dialing required for all sites?

A4: Yes, Direct Inward Dialing (DID) and Direct Outward Dialing (DOD) are fundamental requirements for telephone service at all locations.

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Q10: Can the Government provide the Bldg. location/address info where the current telephony systems at all these locations are installed, with space, power, cooling and copper/fiber connectivity currently available at those locations?

A10: Due to the scale of this requirement, which encompasses approximately 20,000 endpoints across multiple installations, it is not feasible to provide building and room-level details for each endpoint prior to award. Offerors should base their proposals on the locations and endpoint counts specified in the PWS. Detailed site information necessary for implementation will be provided to the successful contractor(s) upon award.

Q11: The solicitation indicates that enforceable small business commitments will be “weighted more heavily” than non-enforceable commitments; however, no evaluation methodology or criteria describing this distinction is provided.

Can the Government provide additional detail on how this weighting will be assessed (e.g., scoring impact, relative importance within the factor, or evaluation standards) to ensure offerors can structure their proposals accordingly?

A11: The distinction between an enforceable and non-enforceable commitment relies on whether the subcontract would be legally enforceable (i.e. binding in court); we cannot provide legal advice as to what that would constitute and you are encouraged to consult your own legal counsel if you have questions on that. Regarding how these commitments are weighed: the particular bullet point you are referencing in Factor III is not a subfactor that will be receiving a separate rating, nor is there a mechanical formula as to how that one particular bullet point will be weighed. Rather, the contracting officer will be considering all 5 listed bullet points in Factor III in a holistic manner when establishing the Small Business Participation Plan rating. For that bullet point, enforceable commitments will give that bullet point more weight in the overall Factor III evaluation than non-enforceable ones, however the contracting officer is not using a mechanical formula to devise the overall Factor III rating.

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Q15: Can the Government confirm whether all IDIQ awardees will compete for task orders across all seven locations, or if task orders will be structured and issued by site or grouped requirements?

A: Up to 7 IDIQs may be awarded. Task orders will be site specific and will not be further competed, but will be awarded to the contractor chosen to perform at that site. The Government is not issuing a Multiple-Award Contract.

Q16: For task order awards under this IDIQ, will evaluation be based solely on price, or will technical approach and past performance be considered as part of a best value determination?

A16: Task orders are based on price. The vendor shall be determined responsible prior to each task order award.

Q17: Will the initial transition from legacy TDM/CENTREX environments to VoIP be executed as part of the base IDIQ award, or will transition activities be issued and competed at the task order level?

A17: All work is issued and competed at the task order level.

Q18: Can the Government provide any additional high-level detail on the current telephony environments at each location to support accurate transition planning and pricing assumptions?

A18: All relevant information is in the PWS and/or answered in this document or the Q&A Part 1 that was posted on SAM.gov on 5/5/2026.

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Q25: Can you please define what the current ISP infrastructure and end-user instruments consists of? Manufacturer and quantity.

A25: To clarify the terminology, the Government refers to ISP as Inside Plant cabling infrastructure, not Information Systems

Platform. The contractor is required to utilize the existing Inside Plant (ISP) cabling (e.g., copper, fiber, Cat 5/6) where available and suitable for their solution. Due to the scale of this requirement across approximately 20,000 endpoints, detailed building-level

Inside Plant cable records cannot be provided prior to award. The successful offeror will be responsible for assessing and utilizing the existing ISP during the site survey and implementation phases.

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Q35: If bidding on multiple locations, is the Offeror required to submit a separate Volume I - Technical Approach for each site, or can the Offeror submit a single Volume I - Technical Approach that covers all of the locations the offeror is bidding on?

A35: Submit one single technical approach that covers all locations, but as the solicitation states, please identify which locations you are bidding on and please organize the content within the technical approach so we can logically follow what location you are talking about, or if you are discussing something generically that applies to all locations. The page limit for the Technical

Approach has been increased to 20 with Solicitation 3.

Q36: Can the Government confirm the CAP ceiling for Little Creek is correct as stated?

A36: Please see Question 2.

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Q38: In Attachment XII – Pricing Spreadsheet – CLIN A003 – Implementation & Transition Services is a one-time charge included in every Base tab for each location. QUESTION: Since Cell H11 calculates as H10 × 5, which multiplies the A003 one-time implementation price by five across the performance period on each Base tab. Can the Government clarify if this is a mistake and make corrections to the Pricing Spreadsheet?

A38: Pricing Spreadsheet has been updated. See Amendment 0003.

Q39: In Attachment XII – Pricing Spreadsheet – CLIN A002 – NG911 – appears on every tab for all locations. QUESTION: It appears that the A002 formula in cell G6 copies D6 directly (G6 = D6) without multiplying by 12, unlike the formula for A001 which applies a ×12 multiplier. Can the Government confirm that CLIN A002 should be priced per seat per year, not per seat per month, and make the necessary corrections to the Pricing Spreadsheet?

A39: Pricing Spreadsheet has been updated. See Amendment 0003.

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Q47: Please provide make and model of all end user instruments and equipment including digital and Internet Protocol (IP) phones, Video Teleconferencing (VTC) systems, Secure Terminal Equipment (STE), Voice over Secure IP (VoSIP) devices, TSG-

6 approved phones, voice mail systems, and other approved peripheral devices.

A47: A detailed list of end-user instruments will not be provided because each individual command purchases their own devices

(i.e. customer premise equipment). Consequently, there is a wide variety of equipment in use across the installations. As stated in the PWS, the contractor's proposed solution must be able to support a variety of standard endpoint types, including digital and IP phones, VTC systems, STE, and VoSIP devices based on common industry standards.

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Q50: Are all locations ready for IP-based voice services or will additional inside wiring be required?

A50: The vendor is not responsible for inside plant wiring (ISP). The vendor is responsible for delivering VoIP services to each building and affect connection to the existing ISP.

Q51: Can vendors provide additional CLIN listings?

A51: No.

Q52: Would the Government consider extending the proposal due date by two (2) additional weeks to allow adequate time to review the solicitation requirements, questions and answers, and develop solutions and proposals that fully address all stated requirements and evaluation criteria, including the requirement that each reference complete the Past Performance Report Form?

A52: The Government will extend the due date until 08 June 2026 at this time.

Q53: We request an extension to the quote due date by two weeks from the release of questions & answers to provide sufficient time for offerors to provide a complete, compelling, and compliant offer.

A53: See Question 52.

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Q55: Is there an incumbent contractor, and if so, who?

A55: This is a new requirement. The contractors that operate the legacy infrastructure that is to be replaced, at Norfolk, Little

Creek, Mechanicsburg, Philadelphia and PNYA is Verizon. Key West and Great Lakes is AT&T.

Q56: Instructions to offerors states "The offeror is permitted to submit no more than one page for each of the following, which will not be included in the page count: a cover sheet, list of tables, list of figures, compliance matrix, table of contents, tabs, and dividers." Does this apply to each volume individually? i.e., can each volume have its own cover page and table of contents?

A56: Yes, this applies to each volume individually.

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Q58: PWS 4.2 "End-User Instruments and Equipment: The solution should support continued use of various existing endpoint types including digital and Internet Protocol (IP) phones, Video Teleconferencing (VTC) systems, Secure Terminal Equipment

(STE), voice over Secure IP (VoSIP) devices, TSG-6 approved phones, voice mail systems, and other approved peripheral devices."

Can the Government provide a list of devices that need to connect to the contractor's VoIP network? Who will be responsible for reprogramming existing or new devices to work on the Contractor's platform?

A58: As noted in the response to Question 8 (Q&A Part One, posted 5/5/26), this level of detail cannot be provided because each command purchases their own devices, leading to a highly varied hardware landscape.

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Q61: Is a complete technical required for each site the offeror is proposing? If so, does the 12-page limit apply to the technical proposal for each site, or is 12 pages the limit even if an offeror is proposing all seven sites?

A61: Please see Question 35.

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Q76: This solicitation states that the Firm Fixed Pricing should be includes of all taxes, fees, charges. Etc. What taxes are the US

Navy / Buyer subject to from which you are not exempt?

A76: A firm fixed price contract means the price is fixed and will not be adjusted just because the contractor incurs costs that were higher than the contactor anticipated. If you are required to pay taxes as part of running your business and providing these services to the government, that is your responsibility and the contract must include any taxes (or fees etc) that you incur in providing these services. FAR 29.302(a) does state that the federal government is generally exempt from state and local taxation.

As a contractor, you are not an agent of the federal government that is immune for purposes of taxation (see FAR 29.302), however if you intend to not assess a tax on a service provided to us because of federal government immunity, you should consult with your own legal counsel or tax advisor on whether that is permissible. The federal government cannot provide you either tax advice or legal advice. The federal government will, however, provide evidence required to establish its own exemption if the contractor reasonably requests it (see FAR clause 52.229-3).

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Q85: Solicitation (19-20) – Please specify the ceiling price if one has been determined or how one will be determined.

A85: The ceiling price for each site is listed on Attachment “CAP”.

Q86: Should Bidders assume that the QASP flows down to Contractors, Subcontractors and OEM?

A86: Ultimately the prime is held responsible for performance as that is who the Government has a contract with. It is the prime contractor’s responsibility to ensure contractual compliance and quality assurance for any OEMs or subcontractors.

Q87: The pricing spreadsheet makes no mention of T-1 and ISDN circuits. How are the bidders to provide pricing for these items?

A87: Bidders can change Analog to T-1 or ISDN on the Pricing Spreadsheet. Additional CLINs cannot be added.

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Q92: Will the Government provide cable drawings and network topology diagrams to ensure the vendor support for maintaining the distribution network is accurately estimated? If not, will the current provider provide the cable drawings and network topology diagrams?

A92: Due to the scale of this requirement, which encompasses approximately 20,000 endpoints across multiple installations, it is not feasible to provide building and room-level details for each endpoint prior to award. Offerors should base their proposals on the locations and endpoint counts specified in the PWS. Detailed site information necessary for implementation will be provided to the successful contractor(s) upon award.

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A94: Each command purchases the endpoint, due to the scale of this requirement, which encompasses approximately 20,000 endpoints across multiple installations, it is not feasible to provide this level of detail.

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Q96: The proposal due date is May 25, 2026 which falls on Memorial Day. With respect to the questions addressed, herein, will the Government please extend the proposal due date to June 29, 2026?

A96: See Question 52.

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Q106: The licenses for all of the seven pricing tabs have approximately 1/7 ratio to the analog seats. Are the bidders required to bid to the A005 license estimated quantities or are they allowed to amend this quantity to align with their own solutions?

A106: Bidders can align to their solutions.

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Q115: Are the endpoint and circuit quantities authoritative for pricing, or should Contractors expect further changes?

A115: The Government does not expect to make any changes.

Q116: How will adds, moves, and changes be handled contractually and financially during performance?

A116: Changes have to be approved and the contract amended bilaterally prior to work being started IAW the FAR Part 43.

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Q121: Does the Government anticipate fully fixed‑price, or may usage‑based elements be priced separately?

A121: This is a fully firm-fixed price contract. All costs required to provide a complete, functioning solution: including any temporary gateways, licensing, or interconnections required during the transition from the legacy environment; must be included in the offeror's pricing.

Q122: What level of detail is required in WAWF invoice submissions?

A122: WAWF training can be found at https://pieetraining.eb.mil/wbt/xhtml/wbt/wawf/index.xhtml.

Q123: What are the formal system acceptance criteria and acceptance levels?

A123: Please see the QASP.

Q124: What process governs approval of out‑of‑scope changes during performance?

A124: All out of scope changes have to be approved and the contract amended prior to work being started IAW the FAR Part 43.

Q125: Why is the Date Questions Due 5 May 2026? This is one business day after PWS_REV4 was posted to SAM.GOV. One day is not reasonable for a large contract involving 7 separate sites with hundreds of locations and 19,773 endpoints.

A125: Only a minor update to one subsection of the PWS was changed. The primary substance of the PWS has been posted since April 23, 20026.

Q126: Why have no details such as building numbers and street addresses been provided on the hundreds of locations

A126: Due to the scale of this requirement, which encompasses approximately 20,000 endpoints across multiple installations, it is not feasible to provide building and room-level details for each endpoint prior to award. Offerors should base their proposals on the locations and endpoint counts specified in the PWS. Detailed site information necessary for implementation will be provided to the successful contractor(s) upon award.

Q127: Why have no details been provided on the 19,773 endpoints?

A127: Due to the scale of this requirement, which encompasses approximately 20,000 endpoints across multiple installations, it is not feasible to provide building and room-level details for each endpoint prior to award. Offerors should base their proposals on the locations and endpoint counts specified in the PWS. Detailed site information necessary for implementation will be provided to the successful contractor(s) upon award.

Q128: Why is the Date Offers Due 25 May 2026 when period of performance begins 1 February 2027? For these large projects, this is insufficient time.

A128: The Government reached out to industry as early as February 2026 via an RFI. The performance dates reflect the current government’s needs based on the system infrastructure and its status; i.e. the current system has reached the end of their lifecycle.

Q129: Why have there been no responses posted to SAM.gov to my questions or any other vendor?

A129: All questions must go through a review process by contracting so that accurate information is posted. All questions will get a public response.

Q130: What is the date of the original undated and unsigned Solicitation?

A130: The solicitation was upload to SAM.gov on April 23, 2025.

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Q132: Why is a complete replacement of existing Time Division Multiplexing (TDM) commercial telephony services required at

NAS Key West when a sole source justification was approved for AT&T to do the same thing starting 1 June 2026?

A132: That is a misunderstanding of the purpose of that contract. That sole-source contract is an interim bridge solution to temporarily maintain legacy services at that location while this current requirement is being competed; it is not a contract to replace legacy systems with AT&T Business Voice. The scope of work for this contract is as stated in the PWS, see answers to

Q27-28 on Q&A Part 1 posted on 5/5/2026. Furthermore, the subject IDIQ(s) are anticipated to begin 01 February 2027.

Q133: Why have no site surveys been provided?

A133: The successful offeror will be responsible for assessing and utilizing the existing ISP during the site survey and implementation phases.

Q134: Since there will be a complete replacement of existing TDM telephony services, will government provide disposal of existing TDM telephony equipment such as ISDN, digital and proprietary desk phones?

A134: The Government will not centrally provide replacement instruments, as each command purchases and maintains their own devices. The contractor's solution must support the continued use of existing command-owned endpoints as described in the

PWS. The use of PC or mobile clients may be proposed as part of an offeror's solution, but the core requirement is to support the existing physical endpoints purchased by the commands.

Q135: Should vendors include the cost of replacement telephony equipment in proposal or is telephony equipment replacement cost paid by end user commands?

A135: Individual command purchases their own devices (i.e. customer premise equipment)

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Q143: Will government provide details on the ISP infrastructure and end user instruments at each of the 7 separate sires and each location/building?

A143: No, Due to the scale of this requirement across approximately 20,000 endpoints, detailed building-level Inside Plant cable records and end user instruments cannot be provided prior to award.

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Q147: Will the government supply a complete and detailed list of end user equipment including name, description, purpose, make, model, protocols, and network interface?

A147: A detailed list of end-user instruments will not be provided because each individual command purchases their own devices

(i.e. customer premise equipment). Consequently, there is a wide variety of equipment in use across the installations.

Q148: If the base communications officer claims he/she only has information for their office and does not have this information for other commands, will government obtain the detailed list of equipment from each command which purchased and or uses the equipment?

A148: The government cannot speculate as to an answer to a hypothetical future performance issue before it has occurred.

During performance, if the contractor is having difficulty performing because of something it believes the government is doing, the contractor should reach out to the Contracting Officer’s Representative to discuss.

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Q154: Will government conduct a site survey for each of the 7 sites and share results with vendors?

A154: No, The successful offeror will be responsible for assessing and utilizing the existing ISP during the site survey and implementation phases.

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Q160: The Past Performance Report Form sections containing "click or tap here to enter text" do not actually allow users to click and add text; can the contracting office please adjust the form to allow for responses?

A160: An edible Past Performance Report Form has been uploaded on SAM.gov.

File details come from the government source that posted it. Updated .