OM SOLICITATION_Final.pdf

SOLICITATION NUMBER: 47PJ0020R0078

SERVICE: Full facilities maintenance services for multiple locations along the North Dakota and Canadian border. Services include mechanical maintenance, custodial services, grounds maintenance, snow removal and pest control services.

LOCATION(S): North Dakota U.S. Land Ports of Entry (LPOE):

Land Port of Entry, 10935 State Hwy 42, Ambrose, ND 58833 Land Port of Entry, 301 W. Railway Ave., Portal, ND 58772 Land Port of Entry, 10947 Highway 281, Dunseith, ND 58329 Land Port of Entry, 10935 State Hwy 30, St. John, ND 58369 Land Port of Entry, 10980 I-29, Pembina, ND 58271 Customhouse, 112 W. Stutsman Ave., Pembina, ND 58271

PERIOD OF PERFORMANCE: Base Year January 1, 2021 – December 31, 2021 Option Year 1 January 1, 2022 – December 31, 2022 Option Year 2 January 1, 2023 – December 31, 2023 Option Year 3 January 1, 2024 – December 31, 2024 Option Year 4 January 1, 2025 – December 31, 2025

SOLICITATION ISSUE DATE: March 26, 2020

OFFER RECEIPT DATE/TIME:

(solely for Technical Proposal (or non-price) Factors 2 and 3)

April 24, 2020, 3 p.m. Mountain Time

OFFER RECEIPT DATE/TIME:

(solely for Technical (or non-price) Proposal Factor 1 and price proposal)

May 13, 2020, 3 p.m. Mountain Time

Part Contents Page

A. SOLICITATION/CONTRACT FORM

B. SERVICES, ORDERING AND PRICES

C. DESCRIPTION/SPECIFICATION/PERFORMANCE WORK STATEMENT

D. PACKAGING & MARKING

E. INSPECTION & ACCEPTANCE

F. DELIVERIES OR PERFORMANCE

G. CONTRACT ADMINISTRATION DATA

H. SPECIAL CONTRACT REQUIREMENTS

I. CONTRACT CLAUSES

J. LIST OF EXHIBITS

K. REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF

BIDDERS/OFFERORS

L. INSTRUCTIONS, CONDITIONS, AND NOTICES TO BIDDERS/OFFERORS

Attachments Attachment 1 – Offeror Relevant Experience Form Attachment 2 – Offeror Past Performance Questionnaire Attachment 3 – Wage Determination Attachment 4 – Vendor Fitness Determination Training Manual Attachment 5 – Equipment Inventory List Attachment 6 – Building Operating Plan Attachment 7 – Schedule B Pricing Worksheet

A. SOLICITATION/CONTRACT FORM

A.1. STANDARD FORMS

See Standard Form 1449, Solicitation/Contract/Order for Commercial Items located on the following page.

[Remainder of page is intentionally left blank.]

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

2. CONTRACT NO. 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NO.

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

RFQ IFB RFP

SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

29. AWARD OF CONTRACT: REF. OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NAICS:

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8 (A)

EDWOSB

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

PAGE 4 OF

A.1.1. ITEMS OF IMPORTANCE

Each offeror shall read and adhere to the entire solicitation, and prepare offers in accordance with the instructions provided in Sections K and L of this solicitation.

Prospective offerors shall complete electronic annual representations and certifications at http://www.sam.gov (see FAR 4.1102).

Prospective offerors must sign and date (block 30 b and c) to constitute the offeror’s acceptance of the terms and conditions of the solicitation.

A.1.2. PRE-SOLICITATION MEETING AND SITE VISIT TOURS:

FAR 52.237-1 SITE VISIT (1984)

Offerors are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

The following schedule is for site visits:

Date and Time Time Building and Address

April 21, 2020 9 am – 10 am Ambrose LPOE

11:30 am – 3:00 pm Portal LPOE

April 22, 2020 9 am – 10 am Dunseith LPOE

10:30 am – 11:30 am St. John LPOE

April 23, 2020 9 am – 12 noon Pembina LPOE

12:30 pm – 3 pm Pembina Customhouse

Facility tours start at the above times.

Offerors shall send an email to pre-register for the site visit. Please submit an email to Contract Specialist, Pam Burley at pam.burley@gsa.gov and Curtis Schumaier at curtis.schumaier@gsa.gov that provides the 1) first and last name of each individual planning to attend the site visit and 2) the company who employees the site visit attendee. Instructions on where to meet at each location will be provided as a response to the pre-registration email.

B. SERVICES, ORDERING AND PRICES

NOTE: Offers shall complete Schedule B – Pricing Worksheet for price submission. Offerors shall refer to Section L for further pricing instructions.

See Separate Spreadsheet

ADDITIONAL SERVICES

Additional Services Indefinite Quantity Provisions

Parts, Materials and Equipment

If parts, materials or equipment are required for a project, the Government may provide the parts, materials or equipment, or the Contractor may be asked to provide the parts, materials or equipment. Parts, materials and equipment shall be priced by the Contractor at actual cost to the Contractor. The CO or CO’s designee may accept a different mark-up or profit rate, than provided in the Contractor’s supporting proposal documentation, for parts, materials or equipment if the Contractor can demonstrate unusual costs or difficulties in obtaining the parts, materials or equipment.

Subcontracts

If work is to be subcontracted, the subcontracted part of the work shall be priced by the Contractor at actual cost to the Contractor.

Maximum Ordering Limit

The contract maximum value is $500,000 for the total of all orders placed against the IDIQ services (or additional services).

B.1. DESCRIPTION OF SERVICES

The Contractor shall provide all management, supervision, labor, materials, supplies, repair parts, tools and equipment and must plan, schedule, coordinate and assure effective, timely performance of all services described herein Land Ports of Entry (LPOEs), which includes the Customhouse at Pembina, all located in North Dakota.

B.2. CONTRACT PRICING

a. If no wage determination has been issued by the Department of Labor, the Federal minimum wage established by Section 6 (a) (1) of the Fair Labor Standards Act (29 USC, Chapter 8, Sec. 201-219) shall apply to this contract and it shall be used in computing adjustments in the contract price(s).

b. The Offeror shall provide complete documentation supporting the unit prices proposed in THE PRICING SCHEDULE. This documentation should show fully burdened labor rates per discipline, and applicable mark ups represented by a percentage. This includes mark ups for Subcontractor services, materials, and equipment. Refer to Section L, concerning the Price Proposal requirements for award

B.3. NOTICE TO OFFERORS

a. The Offeror(s) shall complete all unit prices and amounts using the provided Excel spreadsheet (Schedule B - Pricing Worksheet). Offerors shall ensure that all totals are correct within the worksheet before proposal submission.

b. Offerors should not include any allowance for other contract services in the monthly price for basic services.

c. Refer to Section H.19, Additional Services Indefinite Quantity Provisions, to ensure that you understand how payment for these services will be computed and paid.

d. All work performed by this Contractor under this contract shall be warranted for quality and workmanship for a one (1) year period and/or the manufacturer’s warranty period, beginning with acceptance of the work by the CO/COR. Refer to the following FAR Clause 52.246-20 entitled Warranty of Services (MAY 2001).

B.4. WAGE ADJUSTMENTS

Wage adjustments will be considered at the beginning of each renewal option period, if exercised, in accordance with FAR 52.222-43 Fair Labor Standards Act and Service Contract Act – Price Adjustment (Multi-year and Option Year).

Offerors shall not include any contingencies for increased labor costs for which adjustments are provided through FAR 52.222-43, Fair Labor Standards Act and Service Contract Act -- Price Adjustment clause.

B.5. ADDITION/REMOVAL OF BUILDINGS

GSA may add or remove buildings from this contract at any time. For a building to be added to the contract, GSA will provide the building information to the Contractor and request a price proposal from the Contractor for the requested services in line with the current pricing. At this time, there is no anticipation to add or delete any additional facilities to this contract. However, if there are any facilities added, they will not exceed 25% of the total contract dollar value, including options.

B.6. ADDITION/REDUCTION OF INVENTORY OR STAFFING

Refer to Section C.45 “Changes by the Government”. Requests for adjustment in staffing and or price adjustments based on additions or reductions in inventory will be considered annually at option time.

C. DESCRIPTION/SPECIFICATION/PERFORMANCE WORK STATEMENT

GENERAL - Introduction

GSA seeks to establish a partnering relationship with the Contractor to accomplish the requirements in this Contract. The goal of the partnering process is to provide effective problem-finding/problem-solving management team composed of personnel from both parties, thus creating a single culture with one set of goals and objectives. Partnering requires that both parties recognize and address those opportunities and challenges that will be confronted to help maintain the health of the partnership. The relationship is based on trust, dedication to common goals, and an understanding of each other's individual expectations and values. The outcome of this initiative is for GSA to seek Contractor technical, managerial, and decision making expertise to assist GSA in accomplishing these goals and objectives.

This is a Performance Based Service Contract and the success of the Contract depends on the satisfaction of the requirements, but also the satisfaction of our shared customer Rather than a mere list of activities, this is a written expression of the GSA’s expectation of the service to be performed by the Operations and Maintenance Contractor (known from here on as Contractor) A higher level of effective communication between the Government and Contractor is essential for partnering and for the performance based service contract to succeed.

The Contractor, through innovation, technology, or other means, shall perform the required maintenance of these facilities by following the Guiding Principles for Sustainable Existing Buildings.

While working with the Government, the Contractor is motivated to obtain GSA’s goals through improved methods of performance to assist GSA in reducing operating cost The effectiveness of this partnership will be demonstrated in GSA attaining its goals.

This is a fixed-price Contract and while working with the Government in obtaining goals the Contractor is motivated to find improved methods of performance in order to increase its profits Results of an effective partnership should reflect a “mutual win” situation.

C.1. SCOPE OF WORK

This Contract is a performance based service contract and the success of the Contract depends not only on the satisfaction of the requirements by the Contractor, but also the satisfaction of our shared customer. Rather than a mere list of activities, this Contract is a written expression of the GSA’s expectation of the service to be performed by the Contractor. A high level of effective communication between the Government and Contractor is essential for partnering and for the performance based service Contract to succeed.

In administering the Contract, more emphasis is placed on the Contractor’s self-management of quality, in addition to the usual external inspection by Government inspectors, although that is a part of this Contract as well.

The Contractor, through innovation, technology, or other means, shall perform the required operation, maintenance, and custodial services for the Port Facilities in compliance with the Guiding Principles for Sustainable Existing Buildings which are summarized below and the full text may be found at C.56:

a. Employ Integrated Assessment, Operation and Management Principles

b. Ensure incorporation of GSA’s performance goals for energy, water, material use and recycling, and indoor environmental quality goals throughout the life of this Contract.

c. Ensure that operation and maintenance and custodial service decisions are carried out with regard to sustainable operations.

d. Meet ASHRAE standards as noted throughout the PBSOW for thermal comfort and indoor air quality.

e. Use low emitting materials volatile organic compounds (VOC) or other for maintenance. In particular, use products that have low pollutant emissions, adhesives, sealants, and solvents.

f. Use products meeting or exceeding the United States Environmental Protection Agency’s (EPA’s) recycled content recommendations for building maintenance. For other products such as ceiling tiles, use materials with recycled content. For more information, see EPA’s Comprehensive Procurement Guideline website (www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program)

g. Use materials with the highest content level per the United States Department of Agriculture’s (USDA) Biobased content recommendations for maintenance of or use in the building.

h. Use environmentally sustainable products that have a lesser or reduced effect on human health and the environment. See the Green Procurement Compilation in Section C.46.2.1.

i. Provide salvage, reuse and recycling services for waste generated from building operations, maintenance, and repair and discarded equipment, and custodial services.

j. Eliminate the use of ozone depleting compounds where alternative environmentally sustainable products are available consistent with the Clean Air Act, (42 U.S.C. § 7401).

I. Optimize Energy Performance - Operate all equipment to optimize efficiency to reduce energy use and otherwise seek operating costs reductions wherever possible.

II. Protect and conserve water where possible inside and outside. Where available, use EPA’s Water Sense-labeled products or other water conserving products.

III. Take into account in the performance of the requirements of this Contract, that the Port Facilities may be subject to new initiatives, plans, and operational procedures to meet energy efficiency goals either through receiving an ENERGY STAR rating, upgrade or conversion of BAS to BACNET, Shave Energy, Smart Building, Building/GSA Link technology, or comparable programs as instituted from time to time by GSA. The Contractor will play an integral part in assisting GSA to meet these new goals.

IV. The purpose of partnering is to adopt procedures wherein the scope of work where the Contractor and Government can work together in achieving Contract objectives.

Partnering involves the development of a cooperative management team that seeks to identify common goals and objectives.

V. This is a fixed-price Contract and while working with the Government in obtaining goals the Contractor is motivated to find improved methods of performance in order to increase its profits. Results of an effective partnership should reflect a “mutual win” situation.

The Contractor must provide all management, supervision, administration, personnel, labor, materials, equipment, tools and supplies and shall be responsible for the efficient, effective, economical, and satisfactory cleaning, operation, and scheduled and unscheduled maintenance and repair of the Building equipment and systems servicing the Port Facilities.

C.1.1. Port Facilities and Characteristics

This Performance Based service contract is inclusive of operations, mechanical maintenance, custodial, grounds services, and snow removal and shall be performed at the Port Facilities.

Contractor is responsible for performing the work requirements, taking into account in its performance the unique nature of this procurement, including but not limited to:

The LPOEs are located at multiple remote sites over a range of approximately 300 miles.

Snow removal at the LPOEs that operate 24 hours must remain open 24 hours a day, seven days a week (24/7). All other Ports must be cleared of snow 30 minutes prior to and during normal operating hours, seven days a week.

While this contract is for Operations and Maintenance Services as well as Custodial Services, the Operations and Maintenance Services, particularly preventive maintenance, snow removal, and emergency response capabilities, are significant; while the Custodial Services work is less critical or complex.

NII (VACIS) Building- Pembina Land Port of Entry

The NII (VACIS) Building shall be toured 5 days a week, Monday-Friday, to identify any mechanical or structural deficiencies including but not limited to; HVAC, plumbing, garage doors, heated floors, etc. Noted deficiencies shall be immediately reported to the COTR or COR. No mechanical maintenance will be performed.

APHIS Trailer- Dunseith and Pembina Land Ports of Entry

The APHIS Trailer shall be toured 5 days a week, Monday-Friday, to identify any mechanical or structural deficiencies including but not limited to; HVAC, plumbing, doors, etc. Minor mechanical maintenance under $100 shall be repaired.

C.1.2. Contractor Responsibility for Equipment and Systems

The Contractor shall provide management, supervision, labor, materials, equipment, and supplies and is responsible for the efficient, effective, economical, and satisfactory operation, scheduled and unscheduled maintenance, and repair of equipment and systems located within the property line.

Major components and areas to be maintained include but not limited to:

1. Electrical systems and equipment.

2. Mechanical, plumbing, energy management control systems (EMCS) where applicable, and heating, ventilation, and air conditioning (HVAC) systems and equipment.

3. Fire protection and life safety systems and equipment.

4. All control systems that are within the scope of this contract. All Building Automation Systems (BAS), Public Address Systems, and Computerized Lighting Systems that are within the scope of this Contract.

5. Architectural and structural systems, fixtures, and equipment that are part of the Port Facilities.

6. Service request operations, to include record keeping as well as other administrative functions. The Service request desk operations as defined in Section C.1.7 Definitions to include record keeping using CMMS or by other means as approved by the COR and CO as well as other administrative functions. The CMMS in place in all Port Facilities is Maximo.

7. Locks (includes re-keying), keys, keycard systems, vehicle barrier systems and static and dynamic bollard systems.

8. Maintenance of landscaping within each LPOE property boundary and associated irrigation systems.

9. Full Custodial Services as specified in the Custodial PBSOW section of this Contract set forth in Sections C.44 through and including C.57.

10. Grounds maintenance and snow removal services.

11. Water System, Water Softener Systems, Reverse Osmosis, and Waste Water System.

12. Lighting, dock levelers and bumpers and roll-up and sliding garage doors.

13. Elevator and vertical transportation system lighting.

14. Storm drainage system usage - reduce storm water pollution by minimizing discharges and runoff to the storm sewer system and environment.

15. The Contractor shall complete roofing system investigations.

16. The Contractor shall maintain and repair U.S. flag pole, lighting and pulley system.

17. The Contractor shall maintain kitchen/concession/break area and floor drains.

18. The Contractor shall maintain conveying equipment, parking control equipment, and loading dock equipment.

19. Levee gates, levee inspection (where applicable)

20. The Contractor shall update/install software/firmware to latest revision and update software licenses for BAS controls only. The Contractor is not responsible for the costs of the software, firmware updates, and licensing for the BAS; however, the Contractor is responsible for letting the COR know when updates are required if notified by the system through Contractor’s regular use of the system. The Contractor is responsible for complying with all system use rules, properly using the system, and immediately notifying the government of any issues with the systems to keep the systems operating properly.

21. Sanitary sewage equipment and systems, including kennel waste interceptors (if applicable).

22. Dunseith House – used as a maintenance office and storage

C.1.3. Exclusions

Equipment that is classified as personal property to GSA Elevator and vertical transportation systems Storm drainage systems

C.1.4. Additional Services

Additional Services may be ordered at the discretion of the Government for work relating to the operations, maintenance and repair upgrade of the facilities and systems at the Port Facilities, or custodial services required for the Port Facilities, but not covered in the Basic Services of the contract Reference – Additional Services.

C.1.5. Contractor Responsibilities for Management and Communication

The Contractor Shall:

a. Be responsible to make the management and operational decisions to meet the quality standards required under this contract.

b. Use innovation, technology and other means and methods to develop and perform the most efficient services for the building.

c. Implement an effective Quality Management Plan (QMP), to include Quality Control and Assurance.

d. Implement an effective service call system, as specified under the Special Requirements section of this contract that results in prompt, professional, and courteous resolution of tenant concerns.

e. Keep the Contracting Officer (CO) or designee informed of current status of the work being performed, provide work schedules, provide a major equipment and critical system break down or impairment form, and provide other pertinent information needed by the CO or designee.

f. Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products The Contractor shall use HEPA vacuums when cleaning work areas to prevent the generation of airborne dust The Contractor shall provide and maintain a HEPA vacuum in the Contractor’s tool inventory at each building.

g. Provide training to their employees that will stress stewardship in maintenance practices i.e., the proper use, disposal, recycling of chemicals, dispensing equipment and packaging.

Provide documentation that their employees are completing training in the core competences and participating in continual educational training according to the Federal Building Personnel Training Act Ensure that their employees are properly licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by federal, state or local law, codes or ordinances (H.15.

Personnel Qualifications).

h. Federal Requirements: The Contractor shall comply with all applicable Federal, state and local laws, regulations and codes, including any supplements or revisions The Contractor shall obtain all applicable licenses training, and permits If a change in law or regulation requires the Contractor to implement an action that will result in an increase or decrease in Contract price, the Contractor shall implement the required action and within 30 calendar days submit to the CO or their designee a price proposal for such change If the CO or their designee determines an equitable adjustment is substantiated a modification to the Contract will be issued.

C.1.6. Excluded from this scope are:

a. Security systems and Access Controls such as the electronic perimeter security systems and tenant agency owned security systems software and keycards. (Contractor is responsible for mechanical components such as doors and gates, closers, keepers, hinges, etc. are included in the scope. See paragraph C.1)

b. Telecommunication systems. All Government Furnished Equipment (including GSA switches, Routers, Workstations and peripherals)

c. Equipment owned and operated by tenant agencies with exception of routine maintenance of air conditioning equipment. (example – change air filters, adjust or replace belts)

d. Furnishings (not installed as fixtures).

e. Furnishing of paper, soap, and hand-sanitizer dispensing equipment in restrooms.

f. Kitchen appliances and equipment (but ductwork above the ceiling, grease traps with associated piping, and any fire suppression or fire alarm equipment are included in the scope).

g. Equipment owned by servicing public utilities.

h. Upgrade of software or software licenses for NCMMS.

i. Contractor shall exclude any major revision upgrade of software (minor revision, security patching and firmware patching shall be included as system maintenance.

j. Fitness center equipment.

k. Mechanical equipment for window washing.

l. Elevators

C.1.7. Operations and Mechanical Maintenance Services:

Operations and mechanical maintenance services include operations, repair, preventive maintenance, service calls, inspections, watches and tours. The responsibility for operations and maintenance encompasses all mechanical building systems, emergency generators, electrical fixtures and systems, sewer systems, HVAC, plumbing systems, lighting, fire protection, carpentry, painting, cold patching, minor sidewalk repair, building automation system, security and the architectural and structural condition (to include roofs, windows, parking areas, etc.) of the facility.

The Contractor shall perform preventative maintenance on all lighting and fire protection systems and subsystems. This preventive maintenance also includes Reimbursable Repairs that exceed the price threshold of Contractor responsibility for singe-item maintenance (Reference Section C.39.3 - Reimbursable Repairs), and when additional services are ordered – Additional Services and Indefinite Quantity).

DEFINITIONS

The following definitions are applicable to the Solicitation and Contract.

Above Standard Services - means those services that are not covered in the monthly price of the contract Contractor prices include all applicable labor, materials, supplies, equipment (except as otherwise provided), supervision, and management.

Acceptance or Accepted - “Acceptance” means an authorized representative of the Government has inspected and agreed that the work meets all requirements of this contract, to include documentation requirements.

Acts of God - These are unanticipated grave natural disasters or other natural phenomenon of an exceptional, inevitable, and irresistible character; the effects of which could not have been prevented or avoided by the exercise of due care or foresight.

Additional Services - “Additional services” are services that the Contractor will provide at an additional cost to the Government, to include all labor, supervision, supplies and materials specifically identified as being outside the provisions of the basic services and included in the offeror’s overall pricing. The CO or their designee will issue a separate delivery order before work may proceed.

Advanced Metering Systems (“AMS”) - A system that collects time-differentiated energy usage data from advanced meters via a network system on either an on-request or defined schedule basis. The AMS is capable of providing usage information on at least a daily basis and can support desired features and functionality related to energy use management, procurement, and operations, United States Department of Energy, EERE: Guidance for Electric Metering in Federal Buildings, (February 3, 2006).

Advanced Meters - Advanced meters are those meters that have the capability to measure and record interval data (at least hourly for electricity), and communicate the data to a remote location in a format that can be easily integrated into an advanced metering system.

Approval - “Approval” means the Government has reviewed submittals, deliverables, and administrative documents (e.g., insurance certificates, installation schedules, planned utility interruptions, etc.) and has determined the documents conform to contract requirements.

Architectural and Structural Systems - “Architectural and structural” systems include all building structure, envelope, building improvements and finishes, and site improvements (e.g., paving, walkways, asphalt, etc.) to the property line.

ASHRAE – The American Society of Heating, Refrigerating and Air-Conditioning Engineers is a global professional association seeking to advance heating, ventilation, air conditioning and refrigeration systems design and construction.

Basic Services – The Basic Services of the contract consist of the recurring contract requirements for which the Contractor is paid as a base price, i.e., the requirements established by the contract statement of work and related general and administrative requirements that do not contain provisions for separate reimbursement. Indefinite Quantity requirements (Additional Services and Reimbursable Repairs) are requirements outside of Basic Services, for which payment is made on a case-by-case basis.

Building – A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

Building Automation System - The “building automation system” is a system controlling and monitoring building HVAC, and possibly other systems, to include all device, field, and global controllers, instrumentation, networking infrastructure, computers and peripherals, software, programming, database files, and licenses. A System Integrator is the "BAS support vendor," or "BAS Dealer/Distributor," or a brand software company such as ,"JCI," "Siemens," "Honeywell," or a branch or independent BAS vendor.

Building Management Support Services - means the services described in Section C.16 Building Management Support Services.

Building Operating Plan (BOP) - The “building operating plan” is a mandatory plan that the Contractor prepares for Government approval that describes the Contractor’s program for operating and maintaining the building, to include both normal circumstances and contingencies.

Building/GSA Link - GSAlink is a strategic platform to leverage automated building analytics technology to measure and substantially lower operational expenses in the existing owned building portfolio through on going commissioning. GSAlink is a hardware and software solution to capture real-time building systems point data, apply rules-based analytics software to the data, and spot trends and deficiencies while reporting actionable events to building operators, O&M contractors, and GSA Service Center property managers. This platform is provided to the O&M to help meet their contractual requirements to the GSA of running the building in the most efficient and energy savings way possible.

Commissioning - A practice used to optimize and verify performance of fundamental building systems.

Commissioning

With respect to a facility, means a systematic process –

a. of ensuring, using appropriate verification and documentation, during the period beginning on the initial day of the design phase of the facility and ending not earlier than 1 year after the date of completion of construction of the facility, that all facility systems perform interactively in accordance with—

1. the design documentation and intent of the facility; and

2. the operational needs of the owner of the facility, including preparation of operation personnel; and

3. the primary goal of which is to ensure fully functional systems that can be properly operated and maintained during the useful life of the facility.

Recommissioning

A process –

(i) of commissioning a facility or system beyond the project development and warranty phases of the facility or system; and

(ii) the primary goal of which is to ensure optimum performance of a facility, in accordance with design or current operating needs, over the useful life of the facility, while meeting building occupancy requirements.

Retrocommissioning

A process of commissioning a facility or system that was not commissioned at the time of construction of the facility or system.

Ongoing Commissioning - The practice of optimizing system performance by continuing to fine-tune equipment so will result in actively preventing problems for the lifetime of the building. GSA’s Ongoing Commissioning efforts will focus on maintaining the facility in the optimized state resulting from TBC and Re/Retro Commissioning efforts GSA will achieve this through its relationship with its service providers (Operations and Maintenance/Custodial/Repair and Alterations/IT/Utilities) and the use of technology (networked systems/Advanced Meters/Smart Buildings/GSALink).

Computerized Maintenance Management System (CMMS) - A “computerized maintenance management system” is a database and application software package that automates the O&M and repairs record keeping requirements. A NCMMS is designed to enhance efficiency and effectiveness of maintenance activities. Typical features include planning, scheduling and monitoring of work orders and maintenance needs..

Consumable Parts - “Consumable parts” or components are parts or components that customarily require regular replacement rather than repair in a maintenance program and shall be disposed of properly. Examples include, but are not limited to: oil, grease, belts, filters, ballasts, lamps, etc.

Contracting Officer (CO) - Contracting Officer (CO) has the overall responsibility for the administration of this contract The CO alone, without delegation, is authorized to take actions on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules However, the CO may delegate certain other responsibilities to authorized Government representatives.

Contracting Officer's Representative (COR) or Designee - Contracting Officer's Representatives (COR) or their designee shall be appointed by letter from the CO CORs or designees will be the primary Government representatives for the administration of Contract, shall have proper training and experience in inspecting contracts, but will not have the authority to modify the contract.

Contractor - “Contractor” as used in this document refers to the company or firm awarded this contract.

Contractor’s Other Than Normal Working/Duty Hours - Hours other than those identified as Normal Working Hours.

Controls and Control System - A “control system” is any pneumatic or low-voltage control, communication and monitoring system, including but not limited to stand alone devices, field and global controllers; instrumentation; networking infrastructure; computers and peripherals; software;

programming; database files; and licenses Examples are the BAS, Advance Metering System (AMS), and lighting control systems Fire protection systems and security systems are excluded from this definition for purposes of this contract and are defined separately. Gateway devices and mapping software and files for data interchange between a control system and a fire protection or security system are considered part of the control system.

Custodial - A reference to “custodial” is interchangeable with “janitorial”. Custodial and related services include cleaning, window washing, trash removal, recycling, landscaping, and maintaining a building or area.

Defective Service - A unit of service that does not conform with specified contract requirements.

Emergency - The term “Emergency” includes bombings, and bomb threats, civil disturbances, fires, explosions, electrical failure, loss of water pressure, building flooding, sanitary and sewer line stoppage, chemical and gas leaks, medical emergencies, hurricanes, tornadoes, floods, and earthquakes The term does not apply to civil defense matters such as potential or actual enemy attacks.

Emergency Callback - An “emergency callback” is a service request or other request for service placed outside of normal working hours and of such a nature that response cannot wait for the resumption of the next day’s normal working hours.

Environmentally Sustainable - Products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, products and chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. Attributes of environmentally sustainable products include those that are energy efficient, water-efficient, biodegradable, environmentally preferable, non-ozone depleting, contain recycle content, non or less toxic, EPA-designated and biobased.

Existing Deficiency List Report (EDLR) - The “existing deficiency list report” or “existing deficiency list” is a list of deficiencies that may exist in the equipment and systems covered by this performance work statement, as well as the Contractor's itemized price (including, but not limited to, labor, materials, overhead, and profit) for correcting each deficiency.

Exterior - This includes entrances; landings; steps; sidewalks; parking areas; arcades; courts;

planters; lawns; irrigation systems; fountains; security bollards; gates; fences; flagpoles; building-mounted, pole, and ground lighting; etc. located adjacent to the facility extending to the legal property line.

Federal Executive Holidays, Unanticipated - Unanticipated holidays declared by the president will count as Federal holidays As long as the Contractor pays employees as if it were an anticipated Federal holiday, the Contractor will be paid for the unanticipated holiday as if it were a normal Federal Holiday.

Federal Holidays - “Federal holidays” for the purposes of this contract are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. When Federal holidays fall on weekends, a weekday is typically designated as the holiday. Holidays that fall on Saturday are observed on the previous Friday and holidays that fall on a Sunday are observed on the following Monday. Veterans’ Day is always on the 11th of November and Thanksgiving is always the 3rd Thursday of November.

Fire Protection and Life Safety Systems - “Fire protection and life safety systems “ are systems and equipment installed in the building to (1) detect fire and products of combustion, (2) notify building occupants and emergency responders, (3) initiate smoke control systems (4) initiate fire suppression systems, (5) control or suppress fires and (6) facilitate or enhance emergency egress.

These systems also may communicate with other major building systems for fire and smoke control, elevator recall, and utilities control. Life safety systems and equipment includes emergency lighting, exit signage, special egress door locking arrangements, and exit stair markings.

Government-furnished Equipment - Any required computer or server hardware (i.e. PC, laptop) and peripherals (i.e. mouse, keyboard, monitor) and/or routing and switching equipment, used to provide GSA network connectivity, must be government-furnished and must be provided by the GSA.

GSA Green Purchasing Program (GPP) - The GPP specifies requirements to promote the purchase of environmentally sustainable products and services Key Sustainable Product (KSP) Standards are those categories of products that the Government’s Contractor uses most frequently in the delivery of operations and maintenance facilities related services The KSP standards are the minimal attributes that the KSPs shall meet Use of the KSP’s in this contract is mandatory.

Guiding Principles for Sustainable Existing Buildings – A practice of using processes that is environmentally responsible and resource-efficient throughout a building's life-cycle The goal is to minimize and offset consumption of energy, water, and other resources and to eliminate all waste and pollution in building operations and activities The result is to reduce the environmental impact of the Federal government, which will expand and complement the building design, economy, utility, durability, indoor air quality, and comfort. The common objective is to reduce the overall impact of the building environment on human health and the natural environment This is a requirement of

EO13693.

Indefinite Quantity - “Indefinite quantity” provisions permit the Government to order work, in addition to the basic services, and upon acceptance permit additional payment to the Contractor.

LPOE – Land Port of Entry

Maintenance Repair - Work required preventing a breakdown of a piece of equipment or system, or put equipment or systems back in service after a breakdown or failure.

Miscellaneous Work - “Miscellaneous work” is additional labor that is performed at the request of the tenant agency and/or GSA (i.e., they are part of basic services). The Contractor may also have to provide consumable materials to complete the request Miscellaneous work is treated as a Service Call and is included in the Basic Operations and Maintenance price quoted per month on the bid sheet During normal duty hours minor tasks related to routine, day-to-day operational requirements requested, which will consist of, but not be limited to: making door keys; changing locks; hanging pictures, maps and bulletin boards; trimming door bases; and other similar functions as directed Miscellaneous work shall be accomplished in the same time frame as routine service calls unless otherwise directed by the CO or designee.

Modification of Contract - Modification is a bilateral or unilateral change in the terms of a contract..

Negligence - “Negligence” is the failure to use due care under the circumstances It is the doing of some act which a person of ordinary prudence would not have done under similar circumstances or failure to do what a person of ordinary prudence would have done under similar circumstance.

Non-reimbursable repair - A “non-reimbursable repair” is a repair that is the Contractor’s responsibility with no additional reimbursement from the Government.

Normal Duty Hours – means the hours the Contractor is required to perform the services under the Contract during Normal Facility Operating Hours.

Normal Facility Operating Hours – means the operating hours specified for each Port Facility in the Exhibit titled Building Operating Sheets during which Contractor shall perform the work under this Contract unless otherwise specified herein.

Normal Working Hours - “Normal working hours” is the hours of building operations under most circumstances when all services shall be provided to all occupants.

Occupant Emergency Plan -The lead agency in each building is responsible for development and enforcement of the building’s “Occupant Emergency Plan” (OEP) The OEP details what the building tenants shall do in case of an emergency. The plan identifies floor wardens, shelter in place locations etc The Contractor may have responsibilities under the OEP.

Open Systems -An “open systems” solution is based on industry standard open protocols. This environment and solution is typically designed, procured, installed and maintained in a manner that provides the building owner with as many competitive configuration options as possible while maintaining the integrity of the supported manufacture system The solution must be procured and installed so that the result delivers device level interoperability amongst different manufactures residing on a common network. In addition, the solution must be maintained with no future need for the original (installing) Contractor. Additions, modifications, and retrofits can easily, without significant additional cost, be made to the system without dependence on the original installing Contractor or require substantial engineering or other technical development.

By purchasing an 'open system' the GSA is not restricted to a single source or product to control, maintain, update or replace any components of the system. Pressure from large customers of building automation systems has helped to drive the industry to adopt more of these open concepts, but the GSA must enforce these requirements to continue to drive the industry to complete open standardization. “Open” applies to communication protocols, software and business practices.

Operations - “Operations” is the continual process of using building equipment systems to accomplish their function, optimize building performance, and improve energy efficiency. Operations includes analysis of requirements and systems capabilities, operating controls and control systems, responding to service requests, touring and observing equipment performance and condition, adjusting equipment, identifying needed maintenance and repairs to equipment, and maintaining lubrication and chemical treatments, etc.

Performance Based Service Contracting – The procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

Performance Work Statement (PWS) – The Performance Work Statement details the work requirement and can be referred to as the specification.

Predictive Maintenance - “Predictive maintenance” is a program of maintenance activities in which scheduling of maintenance is derived from monitoring the operating condition, or changes in the operating condition, of equipment being maintained.

Preventive Maintenance (Scheduled and Unscheduled) - Use of “environmentally sustainable” products is mandatory for performance of this contract As such, products identified as “environmentally sustainable” will be selected over those which do not carry such designations The following factors should be considered when selecting products: environmental performance, cost performance, bio-based, recycled content, biodegradability, technical performance, and availability.

Product Preference - Products that are identified as “Environmentally Sustainable” and Biobased will be selected over those which do not carry such designations. The following factors to consider when selecting products include: environmental performance, cost performance, Biobased, recycled content, biodegradability, technical performance, and availability.

Quality Assurance Surveillance Plan (QASP) - The QASP is the Government’s surveillance method of monitoring and evaluating the Contractor's performance under a Performance Based Statement of Work (PBSOW).

Quality Control Plan (QCP) - The “quality control plan” (QCP), is the Contractor’s complete written system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable Preparation of this document is the responsibility of the Contractor.

Reimbursable Repair - A “reimbursable repair” is a repair that is reimbursable to the Contractor, in whole or in part, in accordance with the provisions in this document.

Repair - A “repair” is an act of restoring inoperable, dysfunctional or deteriorated equipment, systems, or material to a fully functional, non-deteriorated state. Repairs usually involve some combination of labor and replacement parts, components or materials.

Sequence of Operations - A “sequence of operations” is the control logic used to operate a system normally put into effect through a control program.

Service Request - A “service request” is a response to a GSA, tenant, or agency request or a response to an observation that some equipment, system or material covered by the contract is inoperable, dysfunctional, deteriorated, or not within normal operating parameters, or that performance standard of the contract is not being met. Service request response involves analysis of the problem and adjustment of operating or monitoring controls or other immediate corrective action.