Notice_of_Finalist_ITN-2024-3019.pdf

This document is a Notice of Finalist Firm issued by the School Board of Volusia County for Invitation to Negotiate (ITN) No. 2024-3019 regarding District-Wide Multifunction Devices. The Evaluation Team has selected Toshiba Business Solutions to proceed with an equipment trial, which is tentatively scheduled to begin on Friday, October 25, 2024, and will be conducted on a pass/fail basis. The procurement seeks to replace approximately 400 multi-functional copiers throughout the Volusia County School District, with a planned implementation starting October 1, 2024, and continuing over a 9-month period.

The contract emphasizes comprehensive device capabilities, including advanced authentication methods, scanning features, printing management through PaperCut MF, and specific technical requirements such as color scanning, duplex printing, and full-featured drivers for various operating systems. Service expectations are detailed, covering installation, training, deployment strategies, maintenance, and performance monitoring. The district requires proactive customer service, including automatic consumable replenishment, online service request management, biannual performance reviews, and a robust reporting system with monthly equipment performance tracking. The contract includes provisions for device replacement, uptime guarantees, and flexibility to add or remove devices based on district needs.