RFP_Questions_and_Responses_Set_2.pdf

Solicitation No. NNG17602670R

Protective Services Procurement

Set 2 – Questions and Responses

SUBMISSION OF QUESTIONS FOR SOLICITATION NO.: NNG17602670R

Question 1:

RFP Reference: SOW Attachment A, 3.3 TRAINING REQUIREMENTS, page 10 of 58 and Attachment A.2

Question a: Is the incumbent workforce at all locations trained to the RFP standards?

Question b: If no, please identify gaps in training by site/location?

Request: Please identify, if any, all new required training outlined in the RFP documents.

Response to Question 1(a): Yes, the current contractor workforce at all locations are trained to the current contract requirements.

Response to Question 1(b): There are no gaps in training by site/location.

Question 2:

RFP Reference: ATTACHMENT C, IAGP Weapons at Greenbelt, IV&V, GISS, and WFF lists the following weapons: pistol Semi-automatic, 9mm; pistol; revolver; pistol 9mm; shotgun, autoload; rifle, 9mm; gun, submachine, 9mm; pistol, Glock, 9mm and others.

Question a: What’s the weapons platform for each contract site?

Question b: Are all SPOs required to be trained in the use of the various weapons listed in Attachment C? If no, please clarify who SPOs

Response to Question 2(a): The weapons are listed by each location. Weapons can be moved around to contract sites based on best practices and recommendations by the government and the contractor.

Response to Question 2(b): All SPOs are required to be trained and qualified using the

GLOCK handgun. SPOs and Supervisors selected by the Contractor, and the Security

Operations Plan developed by the contractor can be trained on rifles, submachine guns and shotguns and will be required to successfully qualify 2 times per year.

Question 3:

RFP Reference: Attachment A SOW, Section 9.0 Access Control, page 34 of 58 states, The

Contractor shall provide a full range of locksmith, key and card reader management services at the Greenbelt and Wallops locations to include the installation and repair of locks and locking devices both mechanical and electronic, lock and key management, card reader programming, access level data control, setting and changing combinations, fabricating and issuing keys, issuing and controlling padlocks, and maintaining work order information. …

Question a: Can the government provide a more detailed workload data regarding lock replacement, i.e. if the lock is a mechanical lock vs. an electronic lock?

Question b: Please confirm who is required to provide replacement locks, keypads…(parts)?

Request c: Scheduled Locks/Unlocks: Please clarify the discrepancy between the quantities for January – June (5,000) vs. July – December (500)?

Response to Question 3(a): The Government does not have access to this information.

Response to Question 3(b): The parts will be supplied by the Government.

Set 2 – Questions and Responses

Response to Question 3(c): The quantities for January – June (5,000) were accurate. A procedural change occurred which decreased the scheduled locks/unlocks. We expect the trend of 500 recorded for the July –December.

Question 4:

RFP Reference: Attachment H, Drug Testing and Drug and Alcohol-Free Workplace

Requirements

Question: Pleases specify the frequency of the periodic recurring drug testing?

Response to Question 4: The frequency is established and developed into the Drug-Free

Workplace plan for this program. The contractor’s Drug-Free Workplace plan shall conform to the “Mandatory Guidelines for Federal Workplace Drug Testing Programs” and shall be submitted to the Government for approval.

Question 5:

RFP Reference: Attachment A SOW, Section 3.3.2 Required Training and Recertification, page 11 of 58 states, The Contractor shall provide Qualified Training Specialists located at the

Greenbelt and WFF.…

Question a: Is the Training Specialist at WFF part of a CBA? If so, which CBA and what is the title of this position?

Question b: If this position is not part of a CBA, please provide the applicable Wage

Determination for Wallops Island, VA and provide the appropriate Wage Determination

Occupation Code?

Response to Question 5(a): The Training Specialist at WFF is not a part of a CBA.

Response to Question 5(b): There is not an applicable Wage Determination Occupation

Code for this position. The trainer position is not covered by the SCA and is an exempt position.

Question 6:

RFP Reference: Attachment J PIV Requirements Final

Question a: Has the incumbent contractor staff been issued PIV cards or is this a new requirement?

Question b: Please provide the length of time/hours it will take each personnel to complete the necessary forms/questionnaires?

Question c: Please provide the location/address(es) where the PIV card production facilities are located where personnel will need to travel to for processing.

Question d: If this project will be awarded to other than the incumbent contractor will the incumbent staff be required to go to the PIV process again?

Response to Question 6(a): All federal and contractor employees have been issued PIV cards. PIV cards are not new requirements.

Response to Question 6(b): An applicant normally is given two weeks to complete eQIP and

OF 306 forms upon initiation under contract services. Each person is different, but most take 3 to 4 days to complete and submit responses back to contract services for review.

Follow-up notices and verbal contact are required to obtain completion of forms for

Set 2 – Questions and Responses approximately 20% of all applicants. It takes an estimated 15 minutes per applicant for contract services to initiate, review and follow-up on applicants forms submissions. This includes the 20% needing follow-up contact and review.

Response to Question 6(c): Personnel can be processed at all GSFC locations. Personnel will not need to travel for processing.

Response to Question 6(d): All contractors will be required to go through the PIV process to obtain a new PIV or when their current PIV card expires. PIV cards are issued for a 5 year period. There is no requirement for the incumbent staff to go through the PIV process for the new contract.

Question 7:

RFP Reference: SOW 9.2.1, p.37- Electronic Security Systems Staffing and Exhibit 3

Discussion: Workload Indicators.

Question: Please provide Work Load Indicators for this function?

Response to Question 7: Workload indicators are provided for this function at Greenbelt in

Exhibit 3. There are no workload indicators for Wallops because this is a new requirement.

Question 8:

RFP Reference: SOW 10.3.5, p.41- K-9 Operations-Paragraphs a, b, c & d

Discussion: This section lists hours of operations for K9 operations but does not include a discussion regarding kennel care.

Question: Please confirm these hours include kennel care for all locations?

Response to Question 8: The hours for K-9 Services are outlined in the SOW 10.3.5 for

Greenbelt. Kennel care is necessary and could be conducted during the listed hours of operations for K9 operations.

Question 9:

Please confirm personnel certifications, training, physical fitness, drug screenings, firearms qualifications, EMT qualifications, K-9 certifications, etc., will be current at time of transition, and records will be transferred to the successor contractor.

Reference:

Attachment A – SOW 3.3, TRAINING REQUIREMENTS: The Contractor shall maintain a workforce that is trained, educated, equipped, proficient and capable of performing services mandated by Federal and NASA regulations and in the compliance documents identified in

Section 2.1 of this SOW.

Response to Question 9: The personnel certifications, training, physical fitness, firearm qualifications and EMT qualifications will transfer. The drug screenings and K-9 certifications are associated with the current contractor and will have to be obtained by the successor contractor.

Set 2 – Questions and Responses

Question 10:

Please confirm that current EMT loadouts are to MD MIEMSS/SCOLAR BLS Equipment recommendations for 2017, which lists required equipment for a MD Certified Basic Life

Support EMT.

For pricing purposes, do the EMTs use or carry any other equipment such as stair chairs, Lucas

Chest Compressors, pelvic binders, neck braces, King Airways, bio-hazard bags, etc.? If so, please provide an equipment list for proper pricing.

Reference:

Attachment A – SOW 10.3.3 Emergency Medical Technicians (EMTs): The Contractor shall provide essential supplies and equipment that are authorized for use in accordance with EMT protocol as certified by the state of Maryland.

Response to Question 10: The current EMT loadouts are to MD MIEMSS/SCOLAR BLS

Equipment recommendations for 2017, which lists required equipment for a MD Certified

Basic Life Support EMT.

Question 11:

Please provide historical costs or usage data for EMT supplies. Alternatively, would the government consider using the same cost “plug” number for costs for all bidders?

Reference:

Attachment A – SOW 10.3.3 Emergency Medical Technicians (EMTs): The Contractor shall provide essential supplies and equipment that are authorized for use in accordance with EMT protocol as certified by the state of Maryland. Routine and “consumed-in- use” medical supplies shall be purchased and maintained by the Contractor.

Response to Question 11:

The government has amended Exhibit 3 to include the average expense realized for EMT costs over the past 3 years. This is for informational purposes only.

Question 12:

How many teams are currently scheduled at each site per day?

Are the current EDC teams armed and used to cover more than one requirement at a time

(Delivery Truck searches as well as the package searches or Random Vehicle Searches)?

Is there a list of Nationally recognized training programs or associations that are approved?

How many times is the testing conducted/ Monthly, Quarterly, Yearly?

Is there a remediation following a “no Go” on a test result?

Is the testing blind or announced?

Is it the government’s intention to mandate that EDCs are DHS SAFETY ACT Certified?

Is it the government’s intention to mandate that EDCs are able to detect Peroxide Based

Explosives?

Will the government require handlers to be trained in behavior pattern recognition to facilitate increased capability to identify suspicious activities and personnel?

Will the USG require Offerors to provide proof that EDCs are trained on authentic explosives rather than pseudo scents?

What are the minimum quantities of explosives required to be detected?

Set 2 – Questions and Responses

What are the exact medical requirements of acceptable canines?

Will the USG require canine medical records to be submitted, and if so will there be a specific timeframe in which medical records for the canines are required to be submitted prior to contract start?

Reference:

10.3.5 (GSFC) K-9 Operations and 11.3.4 (WFF) K-9 Operations

Response to Question 12: Currently, there are three teams at Greenbelt and two teams at WFF.

The EDC are armed Security Police Officers and are used to cover more than one requirement at a time, such as random checks, delivery trucks, etc.

There are no current list of nationally recognized training programs or associations. The program will be evaluated based on providing a certification consistent with the requirements of the contract.

All testing and recertifications will be based on the nationally recognized training programs or associations requirements.

The SOW details the K-9 Training requirements which includes Certification and training of explosive detection teams shall be from/by a nationally recognized K-9 training organization or association, which meets or exceeds the following specifications: Dogs shall be certified to at least a 90% "find rate" for black powders, primer cords, TNT, RDX, nitrates, and chlorates in buildings, open areas, vehicles (including sedans, vans, trucks, etc.), and baggage (packages, briefcases, purses, and the like).

The K-9 program is a contractor program. The contractor is responsible to provide certified Uniformed Security Police Officers and certified K-9 Explosive Detection

Dogs.

The K-9 certification requirements are developed by the company that issues the certification. However, it’s the contractor’s responsibility to ensure that the

Protective Services requirement is met. The Government does not own the K-9 or certification program.

Question 13

RFP Reference: Attachment N.5

Discussion: After review of the CBA documents, it appears that the CBA for IV&V does not include the amendment dated 29 January 2016.

Question:

Please provide a copy of all CBA Amendments?

Response to Question 13: The existing Attachment N.5 will include the two CBA amendment pages.