RFP_Attachment_O2_-_Qualifications_for_Shift_Supervisors_final.pdf

Goddard Space Flight Center Protective Services Procurement

RFP No. NNG17602670R

ATTACHMENT O.2

Qualifications for Shift Supervisors & Lenel

Personnel

July 2017

Attachment O.2, Page 1 of 4

POSITION QUALIFICATIONS

SHIFT SUPERVISOR (SECURITY POLICE OFFICER)

MINIMUM QUALIFICATION STANDARDS

U.S. citizenship; acceptable personal traits; high school diploma or general equivalency diploma; valid state driver’s license; read and speak the English language; basic computer skills; at least 21 years of age;

no felony convictions; no conviction or under indictment for domestic violence; pre-employment suitability investigation spanning a minimum of five years; ability to obtain and maintain a secret security clearance; ability to pass a comprehensive medical examination, psychological screening, and drug screening; ability to pass physical agility tests, weapons qualification, and other requisite training.

NECESSARY EXPERIENCE

Applicant must have demonstrated three years of experience in providing advice and assistance to management in the areas of protective force operations, or has demonstrated supervisory skills and potentials as a member of the NASA GSFC Protective Force. Applicant must possess working knowledge of the protection of classified information, facilities, property and other assets.

SUMMARY OF DUTIES AND RESPONSIBILITIES

Manages and directs security shift operations

Coordinates post assignments, absences and overtime commitments to ensure the accomplishment of mission requirements

Inspects equipment, vehicles and personnel weapons to ensure proper maintenance and operability

Ensures compliance with all orders, policies, and procedures with emphasis on the safe conduct of operations

Completes all required reports, forms, and other documentation in accordance with established procedures

Conduct “fact-finding” investigations in accordance with union Consolidated Bargaining

Agreement (CBA) and make recommendations on appropriate disciplinary actions up to and including termination

Brief the Operations Manager on all operational matters

Understand and perform the use of force continuum

Supervise and secure/safeguard crime scenes, perform crowd control as required

Operate patrol vehicle in a safe manner

Perform first aid and CPR as required

Maintains uniform and grooming standards in accordance with company policies and SOPs

Responds to/supervise situations and provides directions to responding security force

Makes recommendations concerning the hiring and promotion of personnel

Prepares written performance evaluations on subordinate personnel

Attachment O.2, Page 2 of 4

REQUIRED LICENSING AND CERTIFICATION LEVELS

Applicant must be trained and certified in intermediate force weapons and maintain NASA Federal Law

Enforcement Training program certification.

MINIMUM EDUCATION REQUIREMENTS

Applicant must possess an Associate’s Degree from an accredited college. Experience may be substituted for post high school education.

Attachment O.2, Page 3 of 4

ELECTRONIC SECURITY SYSTEM TECHNICIAN (LENEL PERSONNEL)

MINIMUM QUALIFICATION STANDARDS

Proficient with electronic access control, closed circuit television and intrusion detection system installation, preventative maintenance, programing and troubleshooting. Knowledgeable in Microsoft 7 and 10 operating system configurations. Basic understanding of computer hardware, peripheral devices

(cameras, scanners, printers, keyboards, signature pads), network topology and protocol, and ODBC configuration. Able to follow detailed oral and written instruction in the English language as well as be able to communicate complex technical issues. U.S. citizenship; acceptable personality traits; valid state driver’s license. At least 21 years of age; no felony convictions; no conviction or under indictment for domestic violence; pre-employment suitability investigation spanning a minimum of five years; ability to obtain and maintain a secret security clearance; ability to pass a comprehensive medical examination, psychological screening, and drug screening; and other requisite training.

NECESSARY EXPERIENCE

Four (4) years’ practical experience, to include: electronics installation, maintenance, and repair as well as reporting and documentation.

Two (2) years’ experience to include: supervision and shop best practices.

One (1) year practical experience, to include: electronics installation, maintenance, troubleshooting and repair specific to Lenel Onguard.

SUMMARY OF DUTIES AND RESPONSIBILITIES

Provides supervised support for routine activities according to established procedures or instructions.

Works independently to assist with technical support for elements such as: complex processes, structural elements, electric/electrical/electronic components, equipment, applications, systems, software, networks, telecommunications, facilities, or machinery. Support can include, but is not limited to, elements such as:

research, studies, requirements, specifications, definition, analysis, assessments, planning, acquisition, design, development, integration, overseeing, testing, installation, performance tuning, operation, deployment or maintenance. Occasionally interfaces with users during the support process and may support user training. Contributes to technical documentation. Uses basic elements of applicable methodologies, modeling/estimating techniques, tools, applications, systems, software, or databases to perform assigned tasks. Complies with the standards and organizational requirements relative to specific assignments.

REQUIRED LICENSING AND CERTIFICATION LEVELS

LENEL Certification Course –

Onguard Hardware and Software Fundamentals

Advanced Access Control

Digital Video

Intrusion

Must maintain the most recent Lenel distance learning update course

Additionally formal electronics training/certification, to include: Installation Tasks, Soldering, Cable

Dressing, Cable Tray, Conduit, fiber and Making/Repairing Connectors.

MINIMUM EDUCATION REQUIREMENTS

Attachment O.2, Page 4 of 4

High school diploma/GED plus military electronic specialization schools, or technical training in field related to task assignment.