Questions_and_Answers_to_Solicitation_NNC16ZCH013R.docx

NNC16ZCH013R

Questions and Answers to Solicitation NNC16ZCH013R

1. Section: Attachment J-5:

Question: Attachment J-5 lists number of personnel, Sub-Contractors and vehicles currently at this site. The breakdown of work hours in the Performance Work Statement calls for more officers than listed in Attachment J-5. Which one of these do we use for planning purposes?

Answer: The Government has provided J-5 Historical Staffing and Vehicles for informational purposes only. Please provide your staffing in accordance with the Performance Work Statement (PWS).

2. Section: Collective Bargaining Agreement:

Question: Will the government provide Seniority Lists for both Lewis Field and Plum Brook full-time and part-time personnel?

Answer: No. However, the Government does not object to offerors contacting the Union associated with the protective services contract regarding the Collective Bargaining Agreement (CBA).

3. Question: How many armed and unarmed full-time and part-time employees currently work on this contract?

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents.

4. Section: Collective Bargaining Agreement Question: The Collective Bargaining Agreement lists two different Health & Welfare benefits plans. Will the government provide lists of employees or number of employees, full-time and part-time that are included in the Non-ACA Plan and those under the ACA Plan? ACA being the Affordable Care Act. This information will be required for us to properly estimate these benefits.

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents. The Government does not have information on ACA payments. The Government does not object to contractors contacting the Union associated with the protective services contract regarding the CBA.

5. Section: Collective Bargaining Agreement Question: Are Contractor’s allowed to contact the Union associated with this contract in order to obtain accurate answers to questions about the Collective Bargaining Agreement?

Answer: The Government does not object to contractors contacting the Union associated with the protective services contract regarding the CBA.

6. Section H.4 Badges and Passes Question: Does the Contractor have to provide any equipment for issuing badges and passes, or does the government provide all necessary equipment? This would include the actual badges and passes, computer software and hardware, etc.

Answer: As stated in the PWS, the contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform comprehensive security services as defined in this PWS except for those items specified as government-furnished equipment (GFE) and services. As stated in section 8.5.2 of the PWS, the contractor shall provide and manage badge and pass card stocks, materials, badging supplies in controlling, maintaining and ensuring proper disposition e.g., badge holders, clips, and supplies supporting visitor control operations. As stated in Appendix G.2 of the PWS, the Government shall provide badge equipment and printers. Associated supplies are the responsibility of the contractor.

7. Section H.5 Use Of The Medical/Health Services Facilities Question: If a Contractor’s employee requires the type of medical care listed under this section, will the Contractor be billed for the services provided and is there a fee schedule available?

Answer: The Solicitation has been amended to correct this error. Section H.5 has been deleted and G.4 1852.245-71 Installation-Accountable Government Property (JAN 2011) has been amended to reflect this change. Contractor Personnel are permitted to receive medical treatment in the Occupational Medicine Services Office (OMS) for first aid matters at Lewis Field for injuries or illnesses sustained during on-site duty. There is not an OMS at Plum Brook Station (PBS), therefore OMS services are not extended to PBS. Contractors are not billed for first aid matters.

8. Section H.12 GSR 37-2 Mandated And Required Training For Onsite Contractor And SubContractor Personnel (March 2016) Question: The following statement posted after trying to gain access at http://www.grc.nasa.gov/WWW/HCDB/ as listed under this section:

Forbidden You don't have permission to access /WWW/HCDB/ on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

Is there another way to gain access to this website so that we can view the training requirements?

Answer:

The fiscal year FY 2017 federally mandated training is as follows:

· Hazard Communications (HAZCOM) – one time, upon entry.

· Cybersecurity and Sensitive Unclassified Information Awareness Training – annually.

· Introduction to Information Security for New Employees – one time, upon entry.

· Annual Information Technology Security and Privacy Awareness Training – annually.

The FY 2017 Agency required training is as follows:

· Annual Security Awareness for Special Access Programs (SAP) – annually, as required.

· Environmental Management System (EMS) – annually.

· Basics of Environmental, Health and Safety Training (BEHST) - one time, upon entry.

· Electrical Safety What Everyone Should Know – one time, upon entry.

· Electrical Safety What Everyone Should Know Refresher – every 3 years.

· GRC Security Awareness – annually.

· GRC Security Awareness for Clearance Holders – annually.

9. Section 1.8 Contractor Travel Question: Does the government have an estimated number of trips the Contractor will be required to travel under this provision, locations to travel to, and types of training aids that would be required to be shipped?

Answer: While catastrophic events requiring deployment are unpredictable, the Government observes that there have been zero deployments within the past 2 contact periods (10 years).

10. Section 1.8.1 Deployment to Other NASA Facilities Preparedness and Response Question: Does the government have a list of equipment that might be needed for such a deployment as listed under this section?

Answer: The equipment required for the deployment team to be capable of performing security duties during deployment are consistent with the equipment requirements to perform security duties while on normal duty and within the scope of the PWS with the exception that vehicles will not be included in the deployment.

11. Section 1.16 Contractor-Furnished Items and Services Question: Will the Contractor have access to office space within the facility to house the Project Manager, Deputy Project Manager, Training Manager, Captain of the Guard, Locksmith and other Administrative personnel?

Answer: Yes. The Government will provide sufficient on-site office space for the above identified contract personnel. However, the Government reserves the right to utilize all Government owned space that serves the best interest of the Government.

12. Section Chapter 2: Personnel Security Question: Will the government sponsor the Contractor in order to obtain the required security clearance?

Answer: The Government can sponsor the DD Form 254 for the facility security clearance. If the offeror utilizes NASA to sponsor the facility security clearance, it is advisable to initiate this process as soon as possible as the process has historically taken at least 90 calendar days. Additionally, if the offeror elects to use NASA as a sponsor, the offeror shall communicate this expectation in the cover letter of Volume 1.

13. Section Chapter 3: Physical Security Question: Do incumbent Contractor’s physical security personnel meet the training and qualifications requirements as listed under this section?

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents. The Government will not comment on whether the current incumbent contractor meets these requirements.

14. Question: Will incumbent Contractor’s physical security personnel be available for interview and hire to the Contractor awarded the contract?

Answer: The Government cannot attest to the availability of incumbent contractor personnel for interviews or hiring. It is at the discretion of the offeror to engage in such arrangements with the incumbent contractor personnel.

15. Question: How many employees does the Contractor have to provide to meet the requirements of the Physical Security Program?

Answer: The requirements of the Physical Security Program are outlined in the PWS, Chapter 3.

16. Section 3.4.5 Performance Objective 5: Training and Education Question: Will the government reimburse the Contractor for expenses for the listed 5 events per calendar year for all Contractor employees attending these events?

Answer: No additional compensation will be provided other than that already included in the contracts fixed price.

17. Question: How many hours is each event?

Answer: Each event is expected not to exceed 4 hours.

18. Question: Who will conduct the training? Contractor employee or NASA employee?

Answer: The contractor shall develop, review, and conduct training in support of the Physical Security Program.

19. Section Chapter 4: Facility Security Assessment Program Question: Do incumbent Contractor’s personnel meet the training and qualifications requirements as listed under this section?

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents.

The Government will not comment on whether the current incumbent contractor meets these requirements.

20. Question: Will incumbent Contractor’s personnel be available for interview and hire to the Contractor awarded the contract?

Answer: The Government cannot attest to the availability of incumbent contractor personnel for interviews or hiring. It is at the discretion of the offeror to engage in such arrangements with the incumbent contractor personnel.

21. Question: How many employees does the Contractor have to provide to meet the requirements of the Facility Security Assessment Program?

Answer: The requirements of the Facility Security Assessment Program are outlined in the PWS, Chapter 4.

22. Section 4.4.3 Performance Objective 3: FSA Training Question: Will the government reimburse the Contractor for expenses to have its employees undergo the training listed in this section?

Answer: No additional compensation will be provided other than that already included in the contracts fixed price amount.

23. Question: How many hours is this training?

Answer: The Government estimates that each training session will be 1 hour in duration with an estimated 2 sessions per quarter per calendar year.

24. Question: Who will be the instructor? Contractor employee or NASA employee?

Answer: As stated in the PWS, the contractor shall provide training required by NASA in support of the FSA Program.

25. Section Chapter 5: Chemical Facility Anti-Terrorism Standards Question: Do incumbent Contractor’s personnel meet the training and qualifications requirements as listed under this section?

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents. The Government will not comment on whether the current incumbent contractor meets these requirements.

26. Question: Will incumbent Contractor’s personnel be available for interview and hire to the Contractor awarded the contract?

Answer: The Government cannot attest to the availability of incumbent contractor personnel for interviews or hiring. It is at the discretion of the offeror to engage in such arrangements with the incumbent contractor personnel.

27. Question: How many employees does the Contractor have to provide to meet the requirements of the Chemical Facility Anti-Terrorism Standards?

Answer: The requirements of the Chemical Facility Anti-Terrorism Standards Program are outlined in the PWS, Chapter 5.

28. Section 5.4.3 Performance Objective 3: CFATS Training Question: Will the government reimburse the Contractor for expenses to have its employees undergo the training listed in this section?

Answer: No additional compensation will be provided other than that already included in the contracts fixed price amount.

29. Question: How many hours is this training?

Answer: The current requirement to complete the training required by NASA or the CFATS Program is estimated by the Government to be one hour. However, this is only an estimate and the Government is not responsible if the actual training is longer.

30. Question: Who will be the instructor? Contractor employee or NASA employee?

Answer: The required training by NASA or the CFATS Program is computer-based and is provided by the Department of Homeland Security.

31. Section Chapter 6: Locksmith Services Question: Do incumbent Contractor’s personnel meet the training and qualifications requirements as listed under this section?

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents.

The Government will not comment on whether the current incumbent contractor meets these requirements.

32. Question: Will incumbent Contractor’s personnel be available for interview and hire to the Contractor awarded the contract?

Answer: The Government cannot attest to the availability of incumbent contractor personnel for interviews or hiring. It is at the discretion of the offeror to engage in such arrangements with the incumbent contractor personnel.

33. Question: How many employees does the Contractor have to provide to meet the requirements of the Locksmith Services?

Answer: The requirements of the Locksmith Services Program are outlined in the PWS, Chapter 6.

34. Section Chapter 7: Security Management Systems (SMS) Program Question: Do incumbent Contractor’s personnel meet the training and qualifications requirements as listed under this section?

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents.

The Government will not comment on whether the current incumbent contractor meets these requirements.

35. Question: Will incumbent Contractor’s personnel be available for interview and hire to the Contractor awarded the contract?

Answer: The Government cannot attest to the availability of incumbent contractor personnel for interviews or hiring. It is at the discretion of the offeror to engage in such arrangements with the incumbent contractor personnel.

36. Question: How many employees does the Contractor have to provide to meet the requirements of the Security Management Systems (SMS) Program?

Answer: The requirements of the Security Management Systems Program are outlined in the PWS, Chapter 7.

37. Question: Aside from personnel costs, does the Contractor have to provide/purchase any hardware, software, etc. to meet the requirements under this section?

Answer: Yes. As stated in the PWS, section 7.4, the contractor shall furnish the necessary tools and equipment to successfully support SMS operations, and tagged and non-tagged system equipment.

38. Question; Does NASA, through its UTC Lenel OnGuard® vendors, provide all the equipment, software, hardware, etc. required?

Answer: As stated in the PWS, section 7.4, the contractor shall furnish the necessary tools and equipment to successfully support SMS operations, and tagged and non-tagged system equipment. Replacement parts for the SMS shall be supplied as GFE or under terms of the system and component warranties. Unless specifically stated in the PWS as “the Contractor shall provide”, all purchased equipment shall be GFE or purchased by the Contractor as a reimbursable other direct cost and become GFE upon reimbursement to the Contractor.

39. Section Chapter 8: ID Management/Badge Processing Services Question: How many hours of training are required for the training listed under 8.3.1?

Answer: The Government estimates that it will take approximately 3 hours to complete the SATERN training requirements identified in section 8.3.1. However, this is only an estimate and the Government is not responsible if the actual training is longer.

40. Section Chapter 9: Communications Security Question: How many hours of training are required for the training listed under 9.3.1?

Answer: The NASA COMSEC Training Course is 12 hours in length. However, this is only an estimate and the Government is not responsible if the actual training is longer.

41. Question: Do incumbent Contractor’s personnel meet the training and qualifications requirements as listed under this section?

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents.

The Government will not comment on whether the current incumbent contractor meets these requirements.

42. Question: Will incumbent Contractor’s personnel be available for interview and hire to the Contractor awarded the contract?

Answer: The Government cannot attest to the availability of incumbent contractor personnel for interviews or hiring. It is at the discretion of the offeror to engage in such arrangements with the incumbent contractor personnel.

43. Question: How many employees does the Contractor have to provide to meet the requirements of the COMSEC Account Management?

Answer: The requirements of the COMSEC Account Management Program are outlined in the PWS, Chapter 9.

44. Section Chapter 10: Classified Management Control Question: How many hours of training are required for the training listed under 10.3.1?

Answer: The NASA Declassification Authority Training and Department of Energy (DoE) Historical Records Restricted Data Reviewers course is each 4 days in length. However, this is only an estimate and the Government is not responsible if the actual training is longer.

45. Question: Do incumbent Contractor’s personnel meet the training and qualifications requirements as listed under this section?

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents. The Government will not comment on whether the current incumbent contractor meet these requirements.

46. Question: Will incumbent Contractor’s personnel be available for interview and hire to the Contractor awarded the contract?

Answer: The Government cannot attest to the availability of incumbent contractor personnel for interviews or hiring. It is at the discretion of the offeror to engage in such arrangements with the incumbent contractor personnel.

47. Question: How many employees does the Contractor have to provide to meet the requirements of the Classified Management Control?

Answer: The requirements of the COMSEC Account Management Program are outlined in the PWS, Chapter 9.

48. Section 10.5.2 Performance Objective 2: Security Container Management Question: Is the Contractor required to purchase any type of security containers for this contract?

Answer: The contractor is not required to purchase any type of security container.

49. Question: If yes to the previous question, what is the estimated cost associated with such purchases?

N/A

50. Question: If yes to the previous questions, will the government provide a list of the types of security containers and quantity for each for budgeting purposes?

N/A

51. Section Chapter 11: Emergency Management Question: How many hours of training are required for the training listed under 11.3.1?

Answer: The information provided below are only estimates and the Government is not responsible if the training is longer.

· The Hazardous Waste Operations and Emergency Response (HAZWOPER) is 40 hours in length, and the HAZWOPER annual refresher training is 8 hours in length.

· The Contractor should reference the Ohio Revised Code (ORC) and Ohio Administrative Code (OAC) for the hours required to complete the Medical First Responder certification training.

· The Contractor should reference the FEMA Emergency Management Institute for the hours required to complete the required courses under the National Incident Management System.

52. Question: Do incumbent Contractor’s personnel meet the training and qualifications requirements as listed under this section?

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents. The Government will not comment on whether the current incumbent contractor meet these requirements.

53. Question: Will incumbent Contractor’s personnel be available for interview and hire to the Contractor awarded the contract?

Answer: The Government cannot attest to the availability of incumbent contractor personnel for interviews or hiring. It is at the discretion of the offeror to engage in such arrangements with the incumbent contractor personnel.

54. Question: How many employees does the Contractor have to provide to meet the requirements of Emergency Management?

Answer: The requirements of the Emergency Management Program are outlined in the PWS, Chapter 11.

55. Question: What type of emergency equipment will the Contractor be required to provide and what is the quantity for each item?

Answer: Section 11.4.3 of the PWS states that the Contractor shall provide all emergency equipment, personal protection equipment (PPE), and emergency expendables such as gloves, masks, and medical supplies. The quantity of emergency expendables is dependent on the required utilization of the expendables in response to emergency incidents.

56. Question: Will the government provide the required radio equipment?

Answer: As stated in G.2 of the PWS, the Government shall provide Handheld Motorola XTS 5000 Radios with batteries and chargers to include 2 Dual Band (400 MHz and 800 MHz), 45 800 MHz, and 58 400 MHz radios. Additionally, the Government shall provide two base station radios.

57. Section Chapter 12: Security Operations Question: How many hours of training are required for the training listed under 12.3.1?

Answer: The information provided below are only estimates and the Government is not responsible if the training is longer.

· The Hazardous Waste Operations and Emergency Response (HAZWOPER) is 40 hours in length, and the HAZWOPER annual refresher training is 8 hours in length.

· The Contractor should reference the FEMA Emergency Management Institute for the hours required to complete the required courses under the National Incident Management System.

· NASA Federal Arrest Authority Basic Course is 152 hours and the certification is valid for two years. The NASA Federal Arrest Authority Basic recertification course is 40 hours.

· The Government estimates 4 hours to complete the basic life support for Healthcare Providers (CPR and AED).

· The Advanced Law Enforcement Rapid Response Training (ALERRT) level I course is 2 days (16 hours) in length.

58. Question: Do incumbent Contractor’s personnel meet the training and qualifications requirements as listed under this section?

Answer The requirements of NNC16ZCH013R are outlined in the RFP documents. The Government will not comment on whether the current incumbent contractor meets these requirements.

59. Question: Will incumbent Contractor’s personnel be available for interview and hire to the Contractor awarded the contract?

Answer: The Government cannot attest to the availability of incumbent contractor personnel for interviews or hiring. It is at the discretion of the offeror to engage in such arrangements with the incumbent contractor personnel.

60. Question: Does the incumbent Contractor currently have 60% of the trained security officers certified as Emergency Medical First Responders as listed under 12.4.5?

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents. The Government will not comment on whether the current incumbent contractor meets these requirements.

61. Question: When an employee undergoes the physical fitness stated under 12.7, will the government reimburse the Contractor for the time employees spent completing the Physical Agility Test (PAT)?

Answer: No additional compensation will be provided other than that already included in the contracts FP amount.

62. REFERENCE: SF-33 Block 9 and CONTEXT: Block 9 of the SF-33 identifies 3/6/2017 as the due date for proposals however section L. 13, subsection 7 identifies “March 3, 2017” as the due date for proposals.

Question: What is the due date for written proposals?

Answer: Request for Proposals NNC16ZCH013R-Amendment 01 amended Section L.13, subsection 7 to reflect March 6, 2017 at 4:30 p.m. EST, as per box 9 of the SF-33 cover page.

63. REFERENCE: RFP Part 1, Item No. 0001 CONTEXT: Item No. 0001 reflects a Phase-In period of 60 days, however appears to account for all services and levels representative in the Base period.

Question: What is different from a service standpoint within this 60-day phase-in period compared to the Base period? What is the transition period from the point of award and leading up to providing services?

Answer: Item No. 0001 has been amended.

64. REFERENCE: RFP Section L. 11 CONTEXT: Section L. 11, subsection c provides “Title pages, tables of contents, copies of contractual arrangements, and the resumes of Key Personnel are excluded from the page counts specified in paragraph (a) of this provision.” There does not appear to be a requirement for the submission of Key Personnel resumes.

Question: Will the government confirm that there is no requirement for the submission of Key Personnel resumes?

Answer: The Solicitation has been amended to correct this error. Any reference to Resumes or Key Personnel has been deleted.

65. RFP Reference H.5, Page Number 23, Discussion: In H.5, Use Of The Medical/Health Services Facilities, the government states the Contractor can use the Occupational Medicine Services Office (OMS) for EMERGENCY MEDICAL PROBLEMS and ON THE JOB INJURIES for injuries that occur on Glenn property, but does not mention Plum Brook.

Question: Since Plum Brook is over 60miles away from GRC, it is not logical to go to GRC for emergency and on the job injuries occurring on Plum Brook. Will the government clarify whether or not EMERGENCY MEDICAL PROBLEMS and ON THE JOB INJURIES occurring on Plum Brook will be treated at Plum Brook facilities? If not, is the Contractor required to take other measures? Please clarify.

Answer: Section H.5 has been deleted. OMS does not operate at PBS. Medical emergencies and on the job injuries occurring at Plum Brook Station are supported by public emergency medical services.

66. RFP Reference Cover Letter, SF33, Block 9, and L.13 (7), Page Number 1, 3, and 58, Discussion: The government states that the proposal due date is March 6,2017 while in L.13 (7) the government states the proposal die date is March 3, 2017.

Question: Will the government please clarify which proposal submittal date is correct?

Answer: Request for Proposals NNC16ZCH013R-Amendment 01 amended Section L.13, subsection 7 to reflect March 6, 2017 at 4:30 p.m. EST, as per box 9 of the SF-33 cover page.

67. RFP Reference Section L.13(5), Page Number 58, Discussion: The Government states, “The pages of each proposal volume shall be numbered and identified with the Offeror’s name, RFP number, and date.”

Question: Is the offeror permitted to include our logo in the header and footer? Is the offeror permitted to put a non-disclosure statement in the header and footer, as our proposal will contain proprietary data?

Answer: Offeror’s are permitted to include their logo and non-disclosure statement in the header and footer. NASA treats contractor bid or proposal information as procurement sensitive per applicable laws and regulations, including FAR 3.104 and 41 U.S.C. §423.

68. RFP Reference Section L.13(5), Page Number 58, Discussion: The Government states, “Each volume shall contain a detailed table of contents to delineate the sections and subsections within that volume. The table of contents must list figures and tables separately. Where necessary, a cross-reference sheet to other volumes shall be included. Tab indexing shall be used to identify sections. Each volume shall contain a glossary of all abbreviations and acronyms used, with an explanation for each. Glossaries do not count against the page limitations for their respective volumes.”

Question: May the offeror include a compliance matrix with each volume? Will the compliance matrix count toward each volume’s page limitation?

Answer: Offeror may include a compliance matrix with each volume; however, it will count toward each volume’s page limitation.

69. RFP Reference Section L.13(3), Page Number 58, Discussion: The Government states, “(3) Include a cover letter with the proposal as part of Volume I.”

Question: Does this cover letter count toward the page limitation?

Answer: The cover letter will not count towards the page limitation.

70. RFP Reference Section L.10(a), Page Number 56, Discussion: The Government states, “The offeror shall notify the Government, as part of its proposal, of its intention to use or not use the [government] property.”

Question: In what volume shall the offeror include this information? Will it count toward that volume’s page limitation?

Answer: The offeror’s intention to use or not use Government property should be identified in Volume IV – Business Volume. Per Section L.11 of the Solicitation, Volume IV – Business Volume has no page limit.

71. RFP Reference Section L.13(9), Page Number 59, Discussion: The Government states, “For Volume I and II, it is preferred that all data/information be provided in one file. However, if the information requires more than one file, all files shall be saved in one directory. No two files or folders shall have the same file name.”

Question: Does this mean that the offeror is to include Volume I and Volume II in one MS Word file for a total of three different MS Word file submissions (i.e., Volume I/II; Volume III; and Volume IV)?

Answer: The Solicitation has been amended to correct this error. Section L.13 (9) has been amended to delete this language.

72. RFP Reference Section L.19, Page Number 69, Discussion: Government Property Management Plan, the Government has asked the offeror to submit a variety of data regarding how we will manage government property.

Question: In what volume shall we include this information? Will it count toward that volume’s page limitation?

Answer: The Solicitation has been amended to correct this error. Section L.19 has been amended to include: “Within 30 calendar days after contract award, the contractor shall submit to the Contracting Officer (CO) the following:” Additionally, the Government Property Management Plan is not required at proposal due date and, therefore, does not count towards any page limits.

73. RFP Reference Section L.11(c), Page Number 57, Discussion: The Government states, “Title pages, tables of contents, copies of contractual arrangements, and the resumes of Key Personnel are excluded from the page counts specified in paragraph (a) of this provision.”

Question: In what volume would the offeror like us to include key personnel resumes? May we include them as an attachment that does not count toward that volume’s page limitation? Who does the Government consider key?

Answer: The Solicitation has been amended to correct this error. Any reference to Resumes or Key Personnel has been deleted.

74. RFP Reference L.17, Page Number 62, Discussion: L.17 states that the base year is 24 months and that the phase in is 60 days prior to award. However, B.2 shows the 60 day phase in and a 22 month base year.

Question: Can the government please clarify which is correct?

Answer: The Government has corrected this administrative error and amended the Solicitation. Section L.17 was amended to reflect year 1 as a 10 month period.

75. RFP Reference J-1, 12.3.1, Page Number 57 of 118, Discussion: 12.3.1 States that the FAA basic course is 152 hours and the FAA refresher course is 40 hours. However it does not specify FAA Bridge courses.

Question: Are any of the current officers or supervisors FAA trained? Do the current officers require the 152 basic course or the 80 hour FAA bridge course? If they require the 80 hour bridge course then does an instructor from Kennedy have to be present for this training? How long does the Contractor have to bring all current officers up to the new FAA training requirement?

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents. The Government will not comment on whether the current incumbent contractor meets these requirements. A NASA Protective Services Training Academy (NPSTA) training Academy instructor (from the Kennedy Space Center) must be present for the 152 hour NASA Federal Arrest Authority Basic Course; however, the 40 hour NASA Federal Arrest Authority Basic recertification course only requires an approved on-site NPSTA Training Academy instructor. New hire candidates selected for certified Security Officer positions must complete the NASA Federal Arrest Authority Basic Course within calendar 90 days of hire (or first available training). incumbent contractor employees with meet full compliance for all contractor employees within 18 months of contract start date.

76. RFP Reference J-1, 12.4.3, Page Number 63 of 118, Discussion: 12.4.3 states the minimum staffing requirement for LF but not for PBS.

Question: Can the government provide the minimum staffing for PBS?

Answer: Due to an administrative error, the minimum number of dispatchers per shift at PBS was not documented. The minimum number of dispatchers per shift at PBS is identified as one dispatcher during business hours and one during non-business hours.

77. In Section B.2 on RFP page 4, CLIN 0002 states the Base period is 22 months. On page 62 Section L-17 shows a 60 day transition followed by the base period depicted as two 12 month periods or a total of 24 months.

Question/Request for Clarification: Which is correct?

Answer: The Government has corrected this administrative error and amended the Solicitation. Section L.17 was amended to reflect year 1 as a 10 month period.

78. Other than Patrol and Gate guards, it is difficult to determine minimum staffing required for several of the non-guard positions. For example PWS 8.5.1 states, "There are a total four badge/enrollment workstations available for operation—three at LF and one at PBS. A minimum of two badge enrollment stations shall be staffed during normal business hours at LF and one at PBS." So, 2 and 1 during business hours. But then PWS 8.5.2 says, "Normal hours of operation for visitor control services at LF are 6:00 a.m. to 4:00 p.m., Monday through Friday, excluding Federal holidays. For PBS, the normal hours of operation for visitor control services are 7:00 a.m. to 3:30 p.m., Monday through Friday, excluding Federal holidays. There are a total of four visitor control workstations available at LF for processing visitors, three stations at the main gate and one at the vehicle inspection station. At PBS there is one workstation at the main gate visitor control." It does not describe a minimum number of stations to be staffed. Is it all 5 or 3 & 1? Attachment J-5 doesn't help in this regard.

Question/Request for Clarification: Our pricing model is based solely on billable post hours. Without being the incumbent and knowing what works day in and day out, guessing will not yield the appropriate result. Will the Government issue a traditional Post Exhibit in Excel format for all staffing to level the playing field for all bidders? 2011 Q&A referred to Glenn Minimum Staffing Levels, Attachment N several times in describing staffing of posts. We could not find an Attch N but an Excel 2-tabbed post exhibit was issued in Amendment 2 as, "147021-AMEND-002-002." Another such document for this RFP would allow all to submit an accurate figure for the most costly piece of any bid.

Answer: The Government will not be issuing a “Post Exhibit.” The Government has provided J-5, Historical Staffing and Vehicles, for informational purposes only. Please provide your staffing in accordance with the PWS.

79. Will the Government provide the Salary Range for the positions not covered by the CBA as was provided in 2011?

Question/Request for Clarification:

a) Is incumbent staff performing these tasks now?

b) How many of each labor class are currently performing this task?

c) Do these incumbents meet the requirements of this PWS?

d) If these incumbents are lacking any requirements for this PWS, please identify them.

Answer: The Government will not provide the salary range for the positions not covered by the CBA. The requirements of NNC16ZCH013R are outlined in the RFP documents. The Government will not comment on whether the current incumbent Contractor meets these requirements.

80. Is there an incumbent Locksmith on staff that meets the requirements of this PWS?

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents. The Government will not comment on whether the current incumbent contractor meets these requirements.

81. If the incumbent Locksmith is lacking any requirements for this PWS, please identify them.

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents. The Government will not comment on whether the current incumbent contractor meets these requirements.

82. PWS 8.1 states in part, "The Contractor shall provide either on-site qualified uniformed Administrative Security Specialists or armed Security Officers to manage and operate the ICAM systems..." Question/Request for Clarification:

a) Which incumbent labor classification is performing this task now?

b) How many of each labor class are currently performing this task? c) Do these incumbents meet the requirements of this PWS? d) If these incumbents are lacking any requirements for this PWS, please identify them.

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents. The Government will not comment on whether the current incumbent contractor meets these requirements.

83. Are vehicle radios Government or Contractor provided? Or are the GFE handhelds sufficient for use in vehicles? Mobile radios are not listed on Attch J-2.

Question/Request for Clarification: If mobile radios are required and to be Contractor provided, please specify the FQ range to match the other Government furnished radios.

Answer: GFE handhelds are sufficient for use in vehicles. The Government shall provide Handheld Motorola XTS 5000 Radios with batteries and chargers to include 2 Dual Band (400 MHz and 800 MHz), 45 800 MHz, and 58 400 MHz radios.

84. Question: Will the Government obtain and issue the SPFPA seniority list so we may accurately price employee benefits? This would eliminate the need for an equitable adjustment immediately after award.

Answer: No. However, the Government does not object to offerors contacting the Union associated with the protective services contract regarding the CBA.

85. Regarding vehicles: a) Is the K-9 vehicle at LF considered one of the "7 vehicles, at least one 4 wheel drive," or is it to be an additional vehicle? b) Are any other vehicles required for any of the non-patrol positions?

Answer: a) The PWS does not document a specific number of vehicles at LF, other than 1 SUV. A K-9 vehicle is a dedicated, required vehicle as documented in the PWS section 13.4.2.

b) The PWS appendix D, Vehicle Requirements, states that except as specified in the PWS, the contractor shall provide all vehicles necessary to perform this contract.

86. Question: Are the incumbent trainers certified to instruct all NPSTA/FAA/FAA Bridge courses at GRC? If not, a) Other than instructor annual refreshers, what courses, if any, involve travel to KSC? b) How many personnel would be involved in this travel and what is the frequency for any courses requiring KSC travel?

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents. The Government will not comment on whether the current incumbent contractor meets these requirements.

87. Question: Are all incumbent personnel trained, certified and cleared IAW this PWS? If no, please describe what they are in need of and the number of each labor class and course hours needed to be brought in line with this PWS.

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents. The Government will not comment on whether the current incumbent contractor meets these requirements.

88. Question: How many guards have to take the FAA Bridge, if any?

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents. The Government will not comment on whether the current incumbent contractor meets these requirements.

89. The RFP cites that the Contractor is required to supply badge material such as PIV-11 card stock, pouches, lanyards etc.

Question/Request for Clarification: Does NASA have an estimated number of badge material used on a yearly basis?

Answer: The Government estimates that it services 1200 PIV badges, annually, and 30,000 non-PIV badges, annually. The contractor is not responsible to supply PIV cards.

90. Question: Have all incumbents undergone the MMPI-2 & Shipley Psychological evaluation?

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents. The Government will not comment on whether the current incumbent contractor meets these requirements.

91. Tab J-6.5 has a labor class of Handler and the other tabs do not. Is this the K-9 Handler? Should this position be on the other tabs? PWS 13.1 states, "The Contractor shall provide explosion detection training (EDT) and handler, sustainment services such as training, kenneling, care, and transportation for the Explosive Detector Canine (K-9) Team at GRC. This task shall be Firm Fixed Price Indefinite Delivery Indefinite Quantity (IDIQ) Task Order Support work." PWS 13.2 states, "The Contractor shall provide one uniformed armed Security Officer and one certified K-9 Explosive Detector Dog used as a single purpose explosive detection canine." There is also call for a dedicated K-9 vehicle.

Question/Request for Clarification: a) If this is a full time security staff position, shouldn't this position be on all the J-6 tabs as the rate for K-9 Handler/Team would be different from that of an SPO? b) Is this a full time security staff position or IDIQ TO only?

Answer: The Canine (K-9) Handler with Canine (K-9) is a Firm Fixed Price Indefinite Delivery Indefinite Quantity task. The Government anticipates that during the life of the contract, additional requirements, which are within the general scope of this contract, but not specifically identified under the firm-fixed price portion of the contract, will be required in support of NASA’s mission. To accomplish these additional requirements, the Government will issue task orders on a Firm-Fixed Price basis for the ordering of these services. Pricing Template J-6.5 has been updated to correct the NASA Labor Classification.

92. Question: Is there an incumbent Contractor employee K-9 officer? If yes, as with law enforcement K-9s, does the officer kennel the dog at home?

Answer: The requirements of NNC16ZCH013R are outlined in the RFP documents. The current contract does not contain any K-9 requirements.

93. Regarding the J-6 Excel workbook: Draft J-6’s had K-9 Price & K-9 Labor tabs that are not in the final J-6. The Industry Day slides depict these two tabs. The Draft J-6 also had labor class of Handler on two more tabs than the single tab of the final J-6. The PWS still has several pages regarding the K-9.

Question/Request for Clarification: Has the K-9 requirement been removed from the Solicitation?

Answer: The Canine (K-9) Handler with Canine (K-9) is a Firm Fixed Price Indefinite Delivery Indefinite Quantity task. The Government anticipates that during the life of the contract, additional requirements, which are within the general scope of this contract, but not specifically identified under the firm-fixed price portion of the contract, will be required in support of NASA’s mission. To accomplish these additional requirements, the Government will issue task orders on a Firm-Fixed Price basis for the ordering of these services. Pricing Template J-6.5 has been updated to correct the NASA Labor Classification.

94. PWS 9.5.4 states. “The CAM and ACAM shall attend the annual NASA COMSEC Conference. The conference has historically been held at another NASA Center during April.”

Question/Request for Clarification: a) What is the per person cost of this conference?

b) Where is it held re travel? c) How many days is the Conference?

Answer: The NASA COMSEC Conference is 3 days long. There is no conference fee to attend. All costs are associated with travel are dependent on the location of the conference. The conference is rotated between NASA centers. The per person cost is not known.

Answer: Throughout the PWS various training is identified that will be conducted by the contractor. Some of these training courses will contain Civil Service personnel.

101. Question: it states that all office furniture will be provided but does not state an office will be, do we need to provide a trailer for the staff? Is there any facilities that are provided for the team’s onsite such as a break room?

Answer: The Government will provided sufficient on-site office space for contract personnel. However, the Government reserves the right to utilize all Government owned space that serves the best interest of the Government.