GRC_Protective_Services_Industry_Day_Presentation.pdf

December 14, 2016

Protective Services Industry Day

Goals of Industry Day

• Introduce Industry to the Procurement and Protective Services Management Teams.

• Promote competition on the proposed acquisition.

• To inform potential offerors about the NASA/Glenn procurement selection process.

• Provide information regarding the NASA/Glenn Security

Request for Proposal.

• Familiarize offerors with the Glenn Research Center at

Lewis Field and Plum Brook Station.

AGENDA

Speaker Time Subject

Christi Tomaro, Chief, Office of Protective Services

9:00 – 9:05 Welcome and Administrative Remarks

Del Simonovich, Chair, Source Evaluation Committee

9:05 – 9:30 Overview of the Glenn Research Center and the GRC Office of Protective Services

Eunice Adams-Sipp, Small Business Specialist

9:30 – 9:40 Small Business Set-Aside for Service Disabled Veteran Owned Small Businesses (SDVOSB)

Jim Griffin, Contracting Officer 9:40 – 9:55 Evaluation Factors for Contract Award

Heather Linden, Contract / Price Cost Analyst

9:55 – 10:05 Pricing

Source Evaluation Committee 10:05 – 10:20 Question and Answer Period

10:20 – 10:30 Break

Allen Turner / John Hild 10:30 – 11:30 Center Driving Tour

11:30 Conclusion of Day’s Events - Return to Building 3 Parking Area

Welcome

Christi A. Tomaro Chief, Office of Protective Services NASA Glenn Research Center (GRC)

NASA Glenn Research Center

National Aeronautics and Space Administration

PS–01294–0414

Office of Protective Services

Independent Verification & Validation Facility

Fairmont, WV

Johnson Space Center Houston, Texas

Michoud Assembly Facility New Orleans, LA

Stennis Space Center Stennis Space Center, MS

Langley Research Center Hampton, VA

Kennedy Space Center Cape Canaveral, FL

NASA Headquarters Washington, D.C.

Marshall Space Flight Center Huntsville, AL

Glenn Research Center Lewis Field

Cleveland, OH

Ames Research Center Mountain View, CA

Armstrong Flight Research Center Edwards, CA

Jet Propulsion Laboratory Pasadena, CA

Goddard Space Flight Center Greenbelt, MD

White Sands Test Facility White Sands, NM

Wallops Flight Facility Wallops Island, VA

Deep Space Network Facilities:

Goldstone, in CA Mojave Desert near Madrid, Spain near Canberra, Australia

Glenn Research Center Plum Brook Station Sandusky, OH

• Lewis Field

• Located in Cleveland, Ohio, adjacent to Cleveland Hopkins Airport

• 350 acres

• 8 road miles

• 162 buildings

• Plum Brook Station

• Component facility in Sandusky, Ohio

• 6,400 acres

• 63 road miles

• 74 buildings and numerous storage igloos

• Approximately 3,200 employees and 30,000 visitors annually

NASA Glenn Research Center Overview

GRC Missions: Aeronautics and Space Flight Research

• Air-Breathing Propulsion

• Communications Technology and Development

• In Space Propulsion and Cryogenic Fluids Management

• Power, Energy Storage and Conversion

• Materials for Extreme Environments

• Physical Sciences and Biomedical Technologies in Space

GRC’s Core Competencies

Engine Components

• Aero-Acoustic Propulsion Laboratory

• Engine Research Building

• Advanced Subsonic Combustion Rig

• Engine Components Research Lab (Cell 1B) Engine Research

• Engine Components Research Lab (Cell 2B)

• Propulsion Systems Laboratory Flight Research

• Learjet Model 25, DeHaviland DHC-6 Twin Otter, S-3B Viking, T-34 Mentor Microgravity

• 2.2 Second Drop Tower

• Zero Gravity Research Facility

Facilities and Capabilities

Wind Tunnels

• Icing Research Tunnel

• 9’x15’ Low Speed Wind Tunnel

• 8’x6’ Supersonic Wind Tunnel

• 10’x10’ Supersonic Wind Tunnel

• 1’x1’ Supersonic Wind Tunnel

• Hypersonic Tunnel Facility Chemical Propulsion and Propellant Handling

• Spacecraft Propulsion Research

Facility (B-2)

• Research Combustion Laboratory

Electric Power and Propulsion

• Electric Propulsion Laboratory

• Electric Propulsion Research

Building

• Space Power Facility

• Power Systems Facility

• Fuel Cell Test Facilities Development and Verification Labs

• Environmental labs Information Technology Labs

• New ways to acquire, explore, and analyze data Research and Technology Laboratories

• Supports wide range of R&D testing

Facilities and Capabilities

Plum Brook Station

• A component test facility of the Glenn Research Center located in Sandusky, Ohio, Plum Brook is home to three world-class test facilities, which perform complex and innovative ground tests for the international space community.

Plum Brook Station Main Gate

Plum Brook Station - SPF

• The Space Power Facility (SPF) houses the world’s largest and most powerful space environment simulation facilities including:

• The Space Simulation Vacuum Chamber

• The Reverberant Acoustic Test Facility

• The Mechanical Vibration Facility

Plum Brook Station - B2

• Spacecraft Propulsion Research Facility (B-2)

• The world's only facility capable of testing full-scale, upper-stage launch vehicles and rocket engines under simulated high-altitude conditions.

Plum Brook Station - CCL

• The Cryogenic Components Laboratory (CCL)

• State-of-the-art facility for research, development and qualification of cryogenic materials, components and systems.

To be sought after and recognized for our expert advice and exceptional service by building trust and confidence with our customers and partners through collaboration and outreach.

OPS Mission Provide a safe and secure environment for everyone who works at or visits Lewis Field and Plum Brook Station, and to ensure that the assets and information are protected from theft, sabotage, malicious damage, espionage, and other threats or acts of violence by applying sound and effective security principles, best practices and quality standards, while implementing risk management principles.

OPS Vision

• 10 Civil Servant Security Specialists assigned to the following program areas:

Emergency Management Identity, Credential, and Access Management (ICAM) National Security Information Protection Personnel Security Physical Security

• 76 Contract Security Officers (uniform) and Support Staff (non-uniform) positions, which support GRC security operations.

Overview of OPS

Christi Tomaro Chief

Del Simonovich Deputy Chief

Sammy Hensley Government PersSec

James Webb Contractor PersSec

Craig Mehl Information Security

Craig Mehl

PSO

Darrell Williams

APSO

Information SecurityPersonnel Security Special Programs

Delex Systems

Office of Protective Services Organizational Chart Lewis Field and Plum Brook Station

Allen Turner Emergency Preparedness Continuity of Operations

Emergency Management

John Hild Physical Security

NCI / CFATS

Physical Security

Eric Combs

EPACS / ICAM

EPACS/ICAM Program

Candice McDonald

COR

Locksmith

PersSec

Emergency Management Specialist

Peerless Technology Regional Administrators

Security Systems

COMSEC/SCIF/OPSEC

Foreign Visitors

Security Containers Industrial Security Security Education Document Control

Linxx Global Solutions Badge Operations

Charlotte Kwiat Division Support

Assistant

Contract Project Management

Candice McDonald Pathways Intern

• Coordination, communication, integration and implementation of GRC policies and high level procedures to ensure compliance with NASA identity, credential, and access management practices and ensure adherence with the Federal common framework for ICAM and the NASA ICAM implementation plan.

• Manage the Information Technology systems that support the products and services of the GRC ICAM program to include NASA Personal Identity Verification (PIV) credentials and other types of NASA credentials such as visitor and temporary badges.

• Work in collaboration with GRC Office of the Chief Information Officer (OCIO) on ICAM program functions and interface with NASA Enterprise Application Competency Center (NEACC) on all recommendations, technologies, and issues.

• GRC representative to the ICAM Working Group and ICAM User Group.

ICAM Program

• Manage and provide Communications Security (COMSEC) capability

• Manage and maintain a Security Compartmented Information Facility (SCIF) to support research projects

• Provide security management and oversight for Special Projects security operations

• Manage classified operations

• Conduct inspections of remote contractor facilities

• Process security requirements for classified contracts

• Certify and accredit classified computer systems

• Support the Defense Courier Service for NE Ohio

National Security Information Program

• Conduct background investigations and re-investigations on civil servants and contractors

• Provide national security clearances for civil servants

• Conduct security checks on construction contractors and temporary employees for Center access

• Lead and support the Management Support Team process for misconduct issues

• Maintain Personnel System of security records

• Serve as a co-lead with Human Resources for the Workplace Violence

Prevention Awareness and Training Program

• Foreign National Access Management

Personnel Security Program

• Security expert for the Center

• Monitor the Protective Services Contract

• Provide security planning and support for major events

• Provide planning, support, and requirements for security construction and security systems

• Access Control/Intrusion Detection/Video Surveillance Systems Engineering

• Manage Chemicals of Interest Program

Physical Security Program

• Manage Emergency Warning and Communication Systems

• Manage the Emergency Operations Center (EOC)

• Maintain an Emergency Management Plan

• Maintain a Continuity of Operations Plan

• Miscellaneous plan preparation

• Coordinate tabletops, drills, and exercises with local community liaisons, community first responders, and internal organizations

• Establishes MOUs with community first responders.

• Provides for a First Responder Program

Emergency Management Program

• Manage protective services budget

• Develop and implement plans, policies, and procedures

• Develop and coordinate internal and external agreements

• Manage audits and inspections

• Conduct and support investigations

• Criminal referrals

• Administrative investigations

• Compromise and theft of information

• Missing/lost report documentation

• Facility Security Surveys

• Property Survey Board

• Security education and awareness

• Foreign visitor escort briefs

• Security education program

• Clearance holder briefing

Administrative / Other

• Badge Services

• Permanent Badge

• Visitor Control

• Access Control Points

• Main Gate (Brookpark Road)

• West Gate (Cedar Point Road)

• PBS Main Gate

• Emergency Dispatch Center (24/7 operations)

• Monitoring access control systems, life safety systems, and video surveillance

• Radio Communications

• Support Emergencies

• Manage notification systems (ENS, outdoor sirens, internal paging)

• Security Incident Response and Investigation

Protective Services Support

• Training

• Locksmith Services

• Key Inventories, Core Installations, Rekeys, Records Maintenance

• Traffic Enforcement, Vehicle Inspections, and Special Event Support

• Emergency Response

• Incident Command

• Medical First Responder

• Facility Security Assessments and Reports

• Electronic Security Systems Testing

• Security Patrols

• Security Container management

Protective Services Support

• New Plum Brook Station Main Gate

• New Electronic Key System (in process/ongoing)

• New Virtual Portable Law Enforcement Training System

• Video Surveillance Storage Upgrade

• Upgraded all video surveillance cameras from analog to digital

• Installed access control on OPS Protective Services Contractor area to include the garage and configured area to provide a controlled lobby area and a witness room.

• Installed barriers at the Abram Creek culverts at West Area Road and Cedar Point

Road.

• PIV authentication hardware infrastructure installed at all ACPs.

• Backup HVAC systems were installed in the EOC and SCIF.

• Over 50 perimeter fence deficiencies were corrected at LF and PBS.

• New weapons procured for Protective Services staff (contractor and CS).

Recent Program Enhancements

Protective Services Procurement

Small Business Set-Aside for Service Disabled Veteran Owned Small Businesses (SDVOSB)

Eunice Adams-Sipp, Small Business Specialist

SDVOSB Briefing

• Service-Disabled Veteran-Owned Small Business Procurement Program

• Regulations Pertaining to Service-Disabled Veteran- Owned Small Business Set-Aside

• NASA Vendor Database

• Contacting the NASA Glenn Research Center Small

Business Specialist

Service-Disabled Veteran-Owned Small Business Procurement Program

• SD-VOSB Program Participation Requirements (U.S.

Small Business Administration)

– Must be a service-disabled veteran owned small business concern

• Veteran’s disability is service connected

– 0% disability is acceptable

• At least 51% of the business must be owned and controlled by one or more service disabled veterans

Service-Disabled Veteran-Owned Small Business Procurement Program

– Self-certifying program as SD-VOSB

• Not required to register as SD-VOSB on Veteran’s Administration website, but it will give NASA a higher confidence level that the firm is actually a

SD-VOSB.

– To register as Veteran-Owned Small Business or Service-Disabled Veteran- Owned Small Business (see Vendor Information Pages on website for listing of businesses): http://www.vetbiz.gov/

• Do not provide DD 214 (Report of Separation) to NASA

• Ensure Central Contractor Registration (CCR) shows the firm is SD-VOSB

• NAICS code in CCR must show 561612 – Security Guards and Patrol

Services http://www.vetbiz.gov/

Regulations Pertaining to Service-Disabled Veteran- Owned Small Business Set-Asides

• FAR 6.206 Set-asides for Service-Disabled Veteran-Owned Small Business Concerns

• FAR Subpart 19.14 Service Disabled Veteran-Owned Small Business Procurement Program

• 13 CFR Parts 125.8 through 125.13 Service-Disabled Veteran Owned Small Business Concern Program

RFP Information

James Griffin, Contract Specialist

Special Item

• Collective Bargaining Agreement until July 31, 2018

• In accordance with the contract clause entitled Payments (FAR 52.232-1), payment will be made by the Government to the Contractor no more than monthly based on receipt of a proper invoice and satisfactory contract performance.

• The Government anticipates that during the life of the contract, additional requirements, which are within the general scope of this contract, but not specifically identified under the firm-fixed price portion of the contract, will be required in support of NASA’s mission. To accomplish these additional requirements, the Government will issue task orders on a Firm-Fixed Price basis for the ordering of these services and supplies

• 60 Day Phase-in Period

INSTRUCTIONS, CONDITIONS, AND NOTICES TO

OFFERORS

• The following page limitations are established for each portion of the proposal submitted in response to this solicitation.

• Volume I – Technical Proposal 15 Pages

• Volume II – Past Performance No page limit

• Volume III – Price 5 pages

• Volume IV – Business Volume No page limit

• Offerors shall ensure completed Past Performance Questionnaires are submitted on or before the due date for receipt of proposals.

Proposal Preparation – General Instructions

• Offerors shall submit proposals in three volumes as specified, below. Each part of the proposal should be complete and prepared in accordance with solicitation instructions to enable concurrent and separate evaluation of each part. Each volume listed below shall stand alone and not require reference to another volume. Do not include cost information in the Technical Proposal. Each volume shall include the detailed information outlined below so that it can be evaluated in accordance with the evaluation factors set forth in Section M- Evaluation Factors for Award to Offerors. Structure each volume to adhere to the Factor headings listed below.

Vol. I Technical Original plus 7 printed copies plus 2 electronic copy

Vol. II Relevant Experience and Past Performance

Original plus 7 printed copies plus 2 electronic copy

Vol. III Price Original plus 7 printed copies plus 2 electronic copy

Vol. IV Business Volume

Source Selection Procedures

• This procurement will be conducted as a Past

Performance/Price Tradeoff Source Selection with Technical Proposals.

• The Government will evaluate the Technical Proposal for technical acceptability based on “Technical Considerations”.

Section M – Evaluation Factors for Award Technical Proposals

• The Government will evaluate the provided information for each subfactor for accuracy, overall understanding, and completeness.

• For an Offeror to be considered Technically Acceptable, each subfactor must be addressed to an acceptable level.

• All technically “acceptable” proposals will be further evaluated (see FAR 15.101-1) between relevant experience and past performance and price.

Section M – Evaluation Factors for Award

The two evaluation factors for this procurement are indicated below:

1. Price

2. Relevant Experience and Past Performance

• A general definition of these factors may be found at NFS 1815.304, “Evaluation factors and significant subfactors.”

• These factors will be used to evaluate each proposal.

Overall, in the selection of a Contractor for contract award, Relevant Experience and Past Performance and Price Factors will be of approximately equal importance.

Relevant Experience and Past Performance

The Government will evaluate three (3) areas of relevant experience and past performance of the Offeror and any Major Subcontractors/Teaming Partners:

• (1) Past Performance Narrative (PPN)

• (2) Past Performance Questionnaires (PPQ)

• (3) Past Performance Databases (PPD)

Price

The results of the PPN, PPQ, and PPD evaluations will be considered in determining the Level of Confidence rating. Each area is considered approximately equal in value.

• In accordance with NFS 1815.305(a)(2) past performance shall be evaluated for each offeror using the following levels of confidence ratings:

• Very High Level of Confidence

• High Level of Confidence

• Moderate Level of Confidence

• Low Level of Confidence

• Very Low Level of Confidence

• Neutral

• In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available, the offeror may not be evaluated favorably or unfavorably on past performance [see FAR 15.305(a) (2) (ii) and (iv)]. ** (One or more significant strengths exist. No significant weaknesses exist.)

Section M - Relevant Experience and Past Performance

• The Government will evaluate the Offeror’s experience to determine whether it is relevant to the SOW and overall requirements of this procurement. Consideration will be given to: overall contract performance, type of client, contract type, contract size, and type of services provided.

• The Government will evaluate the information provided in Volume II, Relevant Experience and Past Performance, client questionnaires, Government’s past performance databases, and other sources available to the Government.

• Offerors without a record of relevant past performance shall receive a neutral rating in accordance with FAR 15.305(a)(2)(iv).

Section M - Price Evaluation Factor

• Although the price volume is not numerically scored nor receives an adjectival rating, it is important in determining that the Offeror understands the solicitation and the resources required.

• A price analysis will be conducted to ensure that a fair and reasonable price is paid by the Government and to assess the reasonableness of the proposed price.

Section M – Business Volume

• Although the Business Volume is not numerically scored nor receives an adjectival rating, it is important in determining that the Offeror understands the solicitation and the resources required.

Proposal Preparation – General Instructions

• The Government has identified several key areas that will be monitored and addressed in accordance with a Deduction Schedule In Section H.3 of DRFP. Violations of certain metrics, defined in the Deduction Schedule by the Contractor may result in financial penalties and/or the entry of written reprimands in the Government’s Past Performance database.

• The Government reserves the right to deduct from monthly invoices or the final payment an amount as indicated for non-satisfactory performance of work.

• Deductive amounts are not negotiable

Pricing

Heather Linden

Section L- Price Volume Instructions

• Template 1: Total Price

• Template 2: Labor

• Template 3: ODC

• Template 4: Total Staffing

• Template 5: IDIQ Labor

• Template 6: K-9 Price

• Template 7: K-9 Labor

Template 1: Total Price

ELEMENTS CY 01

Direct Labor Hours:

Prime Subcontractor

Total Hours 0

Direct Labor Cost from Labor Template -$

Labor Overhead (List) Cost

1. (Name & Description of Base) -$

Overhead Rate 0.00% Overhead Cost -$

2. (Name & Description of Base) -$ Overhead Rate 0.00% Overhead Cost -$

Total Overhead Cost -$

Subcontractor Costs

1. (Subcontractor Name) -$

2. (Subcontractor Name) -$

3. (Subcontractor Name) -$

Total Subcontract Cost -$

Other Direct Costs Other Direct Costs -$

Total Other Direct Cost -$

G&A Cost

1. (Description of G&A Base) -$

G&A Rate 0.00% G&A Cost -$

Subtotal -$

Profit

1. (Description of Profit Base) -$

Profit Rate 0.00% Profit Amount -$

Total Estimated Price -$

Template 2: Labor

Template 3: ODC ELEMENTS Year 1

Other Direct Costs

1. Supplies & Materials -$

2. Equipment -$

3. Travel -$

4. Vehicles -$

5. Uniforms -$

6. Protective Gear/Equipment -$

7. Other ODC: (insert description) -$

8. Other ODC: (insert description) -$

9. Other ODC: (insert description) -$

10. Other ODC: (insert description) -$

Total ODC Cost -$

G&A Cost

1. (Description of G&A Base) -$

G&A Rate 0.00% G&A Cost -$

Subtotal -$

Profit

1. (Description of Profit Base) -$

Profit Rate 0.00% Profit Cost -$

Template 4: Total Staffing

Template 5: IDIQ Labor

Template 6: K-9 Price

ELEMENTS CY 01

Direct Labor Hours:

Prime Subcontractor

Total Hours 0

Direct Labor Cost from Labor Template -$

Labor Overhead (List) Cost

1. (Name & Description of Base) -$

Overhead Rate 0.00% Overhead Cost -$

2. (Name & Description of Base) -$ Overhead Rate 0.00% Overhead Cost -$

Total Overhead Cost -$

Subcontractor Costs

1. (Subcontractor Name) -$

2. (Subcontractor Name) -$

3. (Subcontractor Name) -$

Total Subcontract Cost -$

Other Direct Costs Other Direct Costs

Total Other Direct Cost -$

G&A Cost

1. (Description of G&A Base) -$

G&A Rate 0.00% G&A Cost -$

Subtotal -$

Profit

1. (Description of Profit Base) -$

Profit Rate 0.00% Profit Amount -$

Template 7: K-9 Labor

CONTRACT YEAR: ONE

Labor Category per DOLWD, CBA, GSA. or Offeror's established position

Labor Classification RFP Section J, Attachment J.XX

E=Exempt N=Non Exempt

U=Union WYEs Productive

Work Hours Standard

Labor Rate Labor Cost

Handler 0.00 0.00 $0.00 $0.00

0.00 0.00 $0.00 $0.00

0.00 0.00 $0.00 $0.00

0.00 0.00 $0.00 $0.00

0.00 0.00 $0.00 $0.00

0.00 0.00 $0.00 $0.00

0.00 $0.00

Section M- Price Evaluation

• The total proposed price consists of the Phase-In Period, Base Period, and all Options.

• The price evaluation includes: comparison of proposed prices received in response to the solicitation; comparison of proposed prices with independent Government cost estimate;

and analysis of pricing information provided by the Offeror.

• Relatively low prices will also be evaluated to determine whether there is a risk of default in the event of award to that offeror.

Submit Questions in Writing To:

James.R.Griffin@NASA.GOV

Responses Posted To:

https://www.fbo.gov