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0100000 – General Information

MCTSSA, NEMTI, HVAC MAINTENANCE CONTRACT

Spec Item Title Description

1 General Information

1.1 Outline of Services Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services outlined below and described in this Performance Work

Statement (PWS) at Marine Corps Base Camp Pendleton, CA. by means of an Indefinite Delivery Indefinite Quantity (IDIQ) contract.

The PWS is organized into annexes. Annex 1 is "General Information".

Annex 2 contains the on-site project management and administration requirements. Annexes 3 through 18 contain the technical requirements.

The annex numbers are identified as 1 through 18 in the description column, but the full expanded annex numbers include seven digits (e.g., Annex 1 expanded number is 0100000 as shown in the header row at the top of this page).

Annex 1 General Information

Annex 2 Management and Administration

Annex 3 Command and Staff – N/A

Annex 4 Public Safety – N/A

Annex 5 Air Operations – N/A

Annex 6 Port Operations – N/A

Annex 7 Ordnance – N/A

Annex 8 Range Operations – N/A

Annex 9 Health Care Support – N/A

Annex 10 Supply – N/A

Annex 11 Personnel Support – N/A

Annex 12 Morale, Welfare and Recreation Support – N/A

Annex 13 Galley – N/A

Annex 14 Housing – N/A

Annex 15 Facilities Support

Annex 16 Utilities – N/A

Annex 17 Base Support Vehicles and Equipment – N/A

Annex 18 Environmental – N/A

1.2 Project Location Heating Ventilation and Air Conditioning (HVAC) Maintenance Services work shall be performed at various sites aboard Marine Corps Base Camp

Pendleton, CA.

1.3 Acquisition of

Additional Work

The Government reserves the right to acquire additional HVAC services at additional locations in addition to the services and locations identified in the recurring work requirements of this contract. Additional services will be incorporated into the contract in accordance with the CHANGES clause, SECTION I or ordered under the indefinite delivery indefinite quantity provisions of the contract. Items of work not covered by this contract but within the general intent are considered in the scope of this contract.

1.4 Background Information The intent of this solicitation is to obtain facility maintenance management and services. The contract is a performance based specification relying on the contractor’s experience and expertise determining the best method of service operations. It is expected that the contractor will develop an aggressive sub-contracting program supporting Government small business programs. The Contractor is required to have in place a Quality

Management System, providing quality control measure of both the Prime

Contractor operations and all Task Order requirements.

1.5 Verification of

Workload and

Conditions

Throughout the PWS, the workload data is generally referred to as being located in Section J. Section J provides data such as inventories, maps, floor plans, and tables to represent the type, quantity and location of services to be provided. However, offerors are encouraged to visit the project site during the site visit for offerors and to visit the technical library during posted hours as part of its due diligence to assess the nature of work and conditions under which work is to be performed.

1.6 Climate Patterns On the coast of MCB Camp Pendleton, CA the climate is mild during summer when temperatures tend to be in the 60's and cool during winter when temperatures tend to be in the 50's. The warmest month of the year is August with an average maximum temperature of 73.60 degrees

Fahrenheit, while the coldest month of the year is December with an average minimum temperature of 44.80 degrees Fahrenheit.

Temperature variations between night and day tend to be fairly limited during summer with a difference that can reach 10 degrees Fahrenheit, and fairly limited during winter with an average difference of 18 degrees Fahrenheit. The annual average precipitation at Oceanside is

11.13 Inches. Rainfall in is fairly evenly distributed throughout the year. The wettest month of the year is January with an average rainfall of 2.42 Inches.

The inland areas of MCB Camp Pendleton, CA are much like the climate for Fallbrook which is moderate and mild. Due to the prevailing ocean breezes, the humidity is relatively low and constant. Most of Southern

California is a semi-desert climate. The annual average precipitation is 16 inches per year. The average temperature is 61 degrees F. The average high temperature is 76 degrees F with the warmest summer temperatures seldom exceeding 90 degrees. The coldest periods average a night time temperature is about 42 degrees, but there are occasional freezes.

1.7 Related Information There are four types of Related Information that can be found in the

Description and Related Information columns of the specification as follows:

Informational Notes as used throughout this PWS provides additional information to offerors to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked

“Informational Notes” throughout Annexes 1 through 18 is subject to this disclaimer. Offerors may not rely upon the "Informational Notes" as material representations of the Government. Information provided in

"Informational Notes" does not create a contractual requirement on either party to this contract.

Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.

Constraining Information describes limitations to the work performed to meet the Performance Objective and Performance Standard.

Requirement Information further describes client requirements associated with each Performance Objective.

1.8 Navy Approach to

Service Contracting

The Department of Navy (DoN) spends over $1 billion in annual obligations to meet global requirements for facility operations and maintenance provided through Facility Support Contracts (FSC) and additional billions to provide other base operations support services

(OBOS). The Head of the Contracting Activity (HCA) of the Naval

Facilities Engineering Command (NAVFAC) has focused increased attention on re-engineering FSC contracts in response to customer and industry feedback, budget constraints, and the impact of a variety of contracting, program management and financial management regulations.

The Navy also supports the following principles:

1.8.1 Partnering Philosophy The first principle is that the Navy views its contractors as partners and not just abstract service providers. The Navy wants its contractors to succeed because partners' success drives the Navy's successful mission completion.

Within the bounds of acquisition policy the Navy intends to work to find solutions that will be beneficial to both the Government and its partners.

1.8.2 Contractor's Knowledge The second principle is that the Navy will receive insightful management from its contractors. This management will include the knowledge, skills, authority and willingness to use contractor resources to find better ways of serving Navy clients’ strategic and operational goals and objectives. The

Navy's use of performance-based objectives evidences this principle.

Although performance work statements will typically contain several levels of performance assessment, the Navy wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.

1.8.3 Industry Best Practices The third principle is that the Navy will adopt industry best commercial practices and maintain state-of-the-art service delivery. It is the Navy's and contractor's responsibility as partners to reach this goal. To that end, the Navy's emphasis will be in evaluating performance objectives (end results).

1.9 Standard Template Key to implementing a programmatic approach is using a standard template that ensures Navy-wide consistency yet affords appropriate tailoring to meet local needs. This contract conforms to the standard template and has been tailored for this solicitation. NAVFAC intends to use this template-based approach for future service contracts. Offerors should develop an understanding of the template as part of performing due diligence in reaching an understanding of the Navy’s requirements and expectations.

The standard template contains 18 standard annexes. Annex 1 will always contain information that is relevant to the entire scope of the contract.

Annex 2 contains on-site project management and administration requirements that are relevant to the entire scope of the contract. Annexes

3 through 18 contain the technical information and requirements peculiar to that technical annex. Within each technical annex, the organization of information and requirements are also standardized. Specification item 1 will always contain General Information. Specification item 2 will always contain the management and administrative requirements. Specification item 3 will always contain the Recurring Work requirements.

Specification item 4 will always contain the Non-recurring Work requirements. Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item

3 standards apply to all recurring work specification items. Specification

Item 3.1 is applicable to all 3.1 subordinate specification items.

Specification Items 3.2 and 3.3 are not considered subordinate to 3.1. All costs associated with Annexes 1 and 2 and Specification items 1 and 2 must be priced and distributed within Specification Item 3 of Annexes 3 through 18.

1.10 Navy PBSA Approach The Navy’s approach to performance-based service acquisition (PBSA) includes four component parts which are 1) performance outcomes, 2) measurable standards, 3) consideration of incentives, and 4) performance assessment plan.

1.11 Technical Proposal

Certification

The Contractor warrants that its proposal incorporated herein by reference will meet or exceed the performance objectives set forth in this contract.

0200000 – Management and Administration

Table of Contents

MCTSSA and NEMTI HVAC Maintenance Contract

Spec Item Title

2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.1.1 Observed Federal Holidays

2.2.1.2 Restriction to Contractor Working Hours

2.2.2 Wage Determinations

2.2.3 Requirements Hierarchy

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.2 Training for Maintenance and Operation of New and Replacement Systems and Equipment

2.3.3 Partnering

2.3.3.1 Informal Partnering

2.3.3.2 Contract Partnering Administration

2.3.3.3 Contract Partnering Session Attendees

2.3.4 Permits and Licenses

2.3.5 Insurance

2.3.5.1 Certificate of Insurance

2.3.5.2 Minimum Insurance Amounts

2.3.6 Protection of Government Property

2.3.7 Government Information Technology (IT) System

2.3.8 Directives, Instructions, and References

2.3.9 Invoicing Procedures

2.3.10 Forms

2.4 Government-Furnished Property, Materials and Services

2.4.1 Government-Furnished Facilities (GFF)

2.4.2 Government-Furnished Utilities

2.4.3 Government-Furnished Materials (GFM)

2.4.4 Government-Furnished Equipment (GFE)

2.4.5 Government-Furnished Services (GFS)

2.5 Contractor-Furnished Items

2.6 Management

2.6.1 Work Reception

2.6.2 Work Control

2.6.3 Work Schedule

2.6.4 Deliverables

2.6.5 Service Interruptions

2.6.6 USMC MAXIMO

2.6.6.1 MAXIMO Data

2.6.6.2 MAXIMO Method of Data Entry

2.6.6.3 MAXIMO Access

2.6.6.4 MAXIMO Training

2.6.7 Quality Management System (QMS)

2.6.7.1 Quality Management (QM) Plan

2.6.7.2 Quality Inspection and Surveillance

2.6.7.3 Quality Inspection and Surveillance Report

2.6.8 Property Management Plan

2.6.9 System and Equipment Replacement

2.7 Personnel Requirements

2.7.1 Key Personnel

2.7.1.1 Project Manager (PM)

2.7.1.2 Quality Manager

2.7.1.3 Site Safety and Health Officer (SSHO)

2.7.1.4 Environmental/Energy Manager

2.7.2 Employee Requirements

2.7.2.1 Employee Certification and Training

2.7.2.2 Employee Appearance

2.7.2.3 Employee Conduct

2.7.2.4 Identification as Contractor Employee

2.7.2.5 Removal of Employees

2.7.2.6 Proof of Legal Residency

2.7.3 Enterprise-wide Contractor Manpower Reporting Application (eCMRA)

2.8 Security Requirements

2.8.1 Employee Listing

2.8.2 Vehicles

2.8.3 Passes and Badges

2.8.4 Access to Installation

2.8.4.1 RAPIDGATE Program

2.8.4.2 One-Day Passes

2.8.4.3 DBIDS Access to Navy Installations

2.8.5 Access to Buildings

2.8.6 Access Arrangements

2.8.6.1 Escort Arrangement for Secured Areas

2.8.7 Security Clearances

2.8.8 Access to Sensitive Unclassified Information

2.8.9 Employee Status

2.9 Contractor Safety Program

2.9.1 Contractor and Subcontractor Safety Requirements

2.9.1.1 Contractor Experience Modification Rate (EMR)

2.9.1.2 Contractor OSHA Days Away from Work, Restricted Duty, or Job Transfer (DART) rate

2.9.2 Contractor and Subcontractor High Safety Risk Requirements

2.9.3 Accident Prevention Plan (APP)

2.9.4 Activity Hazard Analysis (AHA)

2.9.5 Occupational Risk and Compliance Plans

2.9.5.1 Abrasive Blasting Plan

2.9.5.2 Access/Haul Road Plan

2.9.5.3 Alcohol and Drug Abuse Prevention Plan

2.9.5.4 Asbestos Abatement Plan

2.9.5.5 Chemical Hazard Communication Program

2.9.5.6 Confined Space Program

2.9.5.7 Critical Lift Plan

2.9.5.8 Demolition Plan

2.9.5.9 Emergency Response Plans

2.9.5.10 Excavation/Trenching Plan

2.9.5.11 Fall Prevention and Protection Plan

2.9.5.12 Fire Prevention Program

2.9.5.13 Floating Plant Severe Weather Precaution Plan and Marine Emergency Plan

2.9.5.14 Hazardous Energy Control Program

2.9.5.15 Health Hazard Control Program and Hazard Communication Program

2.9.5.16 Heat/Cold Stress Monitoring Plan

2.9.5.17 Lead Compliance and Abatement Plan

2.9.5.18 Radiation Safety Program

2.9.5.19 Respiratory Protection Program

2.9.5.20 Site Sanitation Plan

2.9.5.21 Temporary Facility Layout Plan

2.9.5.22 Underground Emergency Rescue Plan

2.9.6 Accident and Damage Reporting

2.9.6.1 Accident Reporting and Notification Criteria

2.9.7 Fire Protection

2.9.8 Monthly On-Site Labor Report

2.9.9 OSHA Citations and Violations

2.9.10 Safety Inspections and Monitoring

2.9.11 Safety Certification

2.9.12 Safety Apparel on Jobsites

2.10 Environmental Management and Sustainability

2.10.1 Energy Management Program

2.10.1.1 Water Conservation Plan

2.10.1.2 Energy Efficient Products

2.10.2 Environmental Protection

2.10.2.1 ODS Requirements for Refrigerant Recycling

2.10.2.2 Non-Hazardous Waste Disposal

2.10.2.3 Hazardous Waste Disposal

2.10.2.4 Spill Prevention, Containment, and Clean-up

2.10.2.5 Hazardous Material Management

2.10.2.6 Protection of Endangered and Threatened Species (Flora and Fauna)

2.10.2.7 Noise Control

2.10.2.8 Salvage

2.10.2.9 Asbestos Containing Material (ACM)

2.10.3 Sustainable Procurement and Practices

2.10.3.1 Environmentally Preferable Products

2.10.3.2 Use of Recovered Materials

2.10.3.3 Use of Biobased Products

2.11 Disaster Preparedness

2.12 Technical Library

2.13 Warranty Management

2.14 Recurring Work Procedures

2.14.1 Notification to the Government for Work Above the Recurring Work Limitations

2.14.2 Recurring Work Exhibit Line Item Numbers (ELINs)

2.14.3 Common Output Level Standards (COLS) Options

2.15 Non-recurring Work

2.15.1 Unit Priced Task (UPT) Work (Non-Negotiated)

2.15.1.1 Acceptance and Performance

2.15.1.2 Invoicing and Receiving Payment

2.15.2 Unit Priced Labor (UPL)Work (Negotiated)

2.15.2.1 Non-recurring Preparation of Proposals

2.15.2.1.1 Labor Requirements

2.15.2.1.2 Material and Equipment Requirements

2.15.2.2 Issuance of Final Task Order

2.15.3 Non-recurring ELINS

0200000 - Management and Administration

MCTSSA AND NEMTI HVAC MAINTENANCE CONTRACT

2 Management and

Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are listed in Attachment J-0200000-01.

2.2 General Information

2.2.1 Government Regular

Working Hours

The Government's regular working hours are from 0700-1630, five days per week, Monday through Friday, except observed Federal holidays.

Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise.

Any other work outside Government regular working hours requires prior

ACO approval.

2.2.1.1 Observed Federal

Holidays

The Government observes the following holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

2.2.1.2 Restriction to

Contractor Working

Hours

If the Contractor wishes to work outside of the Government's regular working hours for the Contractor’s convenience, the Contractor shall submit a written Request to Work Outside Government’s Regular

Working Hours to the ACO for acceptance at least 7 days prior to requested day. Excludes work to be performed during specified hours.

2.2.2 Wage Determinations Wage Determinations are included in J-B-02.

2.2.3 Requirements

Hierarchy

Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

Likewise, Performance Standards specified at a lower digit level (i.e. spec item 3.1.1, 3.1.2, 3.1.2.1) apply when performance is assessed at a higher tier (i.e., spec item 3.1) based on the composite work requirements.

2.3 General Administrative

Requirements

2.3.1 Required Conferences

and Meetings

The Contractor may be required to attend administrative and coordination meetings. The Contractor shall attend the for the following meetings:

Task Order PrePerformance Meeting

Partnering Meeting

Quality Control Meeting

2.3.2 Training for

Maintenance and

Operation of New and

Replacement Systems and Equipment

When construction, renovation, or repair work is performed by means other than this contract, the Contractor shall attend Government provided training, as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the

Government.

2.3.3 Partnering To increase the likelihood of successful performance of this contract, the

Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who will receive services, principal individuals from NAVFAC, the performance assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and subcontractors teams, including senior management personnel must participate. The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.

Partnering should accomplish three goals:

- The first goal is to develop a cohesive team with common purpose, commitment and established communication processes.

- The second goal of partnering is contract specific, identifying risks and opportunities for the team to address.

- The third goal is to sustain the Partnership throughout the contract by identifying and addressing issues that affect the Partnership.

2.3.3.1 Informal Partnering The Contracting Officer/COR shall organize the initial Partnering Meeting with key personnel of the project team, including Contractor's personnel and Government personnel. The initial session will be scheduled concurrent with the Pre-Performance Conference and held no later than 30 days after award and will be held at a Government provided facility as designated by the ACO.

The Initial Informal Partnering Session will be conducted and facilitated using electronic media (a video and accompanying forms) provided by

Contracting Officer. The senior Government stakeholder present will lead the meeting, however, the Contractor’s PM or senior representative is encouraged to participate as co-lead.

The Partners will determine the frequency of the follow-on sessions.

2.3.3.2 Contract Partnering

Administration

Upon award, the ACO will contact the Contractor, supported command(s), Region, and Installation(s) stakeholders, and the performance assessment team to discuss implementation of partnering. A partnership agreement, The Charter, should be in place as early as possible so issues arising, even before work begins, can be resolved using the issues resolution process.

Replacement of Core Management Team members (stakeholders who attended the initial session and manage the contract work day-to-day) is discouraged since it will disrupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on partnering session must be held to officially turn the responsibilities of the position over to the new member.

The Core Management Team consisting of the attendees below must be present during the initial and all follow-on partnering sessions. These are the core mandatory attendees. Other stakeholders may attend if they desire or as recommended by the partners.

2.3.3.3 Contract Partnering

Session Attendees

The Contractor shall bring the necessary personnel to successfully partner on this contract. Asterisk indicates mandatory personnel.

President/Vice President

* Project Manager

* Quality Manager

Site Safety and Health Officer

2.3.4 Permits and Licenses The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable Federal, state and local laws and regulations. The Contractor shall submit copies of Permits and Licenses per Section F.

2.3.5 Insurance The Contractor shall submit a Certificate of Insurance per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR

Clause 52.228-5, INSURANCE – WORK ON A GOVERNMENT

INSTALLATION. This insurance must be maintained during the performance period.

2.3.5.1 Certificate of Insurance The Certificate of Insurance shall provide for at least 30 calendar days written notice to the ACO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.5.2 Minimum Insurance

Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence

Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Workmen's Compensation: As required by Federal and state worker's compensation and occupational disease statutes

Employer's Liability coverage: $100,000, except in states where worker's compensation may not be written by private carriers

2.3.6 Protection of

Government Property

During execution of the work, the Contractor shall protect

Government property. The Contractor shall return areas damaged as a result of negligence under this contract to their original condition at no cost to the Government.

2.3.7 Government

Information

Technology (IT)

System

N/A

2.3.8 Directives, Instructions, and References

Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other applicable Directives, Instructions, and References are listed in J-0200000-02. The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.

2.3.9 Invoicing Procedures Refer to Section G for invoicing instructions.

2.3.10 Forms Forms referenced in this Annex, e.g. accident reporting, and damage reporting are included among the Forms in J-0200000-03.

2.4 Government-Furnished

Property, Materials and

Services

See sub spec items below.

2.4.1 Government-Furnished

Facilities (GFF)

Reference FAR Clause 5252.245-9300. Government-Furnished Facilities.

The Government will furnish or make available to the Contractor the facilities described in Attachment J-0200000-04.

2.4.2 Government-Furnished

Utilities

Please refer to NAVFAC Clause 5252.245-9300.

2.4.3 Government-Furnished

Materials (GFM)

No GFM will be provided.

2.4.4 Government-Furnished

Equipment (GFE)

No GFE will be provided.

2.4.5 Government-Furnished

Services (GFS)

No GFS will be provided.

2.5 Contractor-Furnished

Items

The Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this Task Order.

The ACO may inspect Contractor-furnished items for adequacy and compliance with this Task Order’s PWS requirements. Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and PCB’s shall not be brought on site. The ACO may at any time require Samples, Safety

Data Sheets (SDS) or Manufacturer’s Data Cut Sheets of Materials used in this Task Order.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards.

Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.

2.6.1 Work Reception The Contractor shall provide the capability to receive, prioritize, correspond, and respond to trouble/service calls and task orders during

Government regular working hours and provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours.

2.6.2 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and work status updates shall be provided when requested by the ACO. A status update of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0800 the following work day for inquiries after regular working hours.

2.6.3 Work Schedule The Contractor shall develop and submit detailed work schedules as specified in the specified spec items listed in Annex 1503020 and in accordance with Section F. The Contractor's scheduled work shall not interfere with normal Government business. In cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall notify the ACO of any difficulty in performing scheduled work due to Government controls to the ACO immediately.

2.6.4 Deliverables Records and reports are specified in Section C and listed as deliverables in

Section F. The Contractor shall submit accurate and complete documents within the required timeframes as specified in Section F.

Government acceptance of deliverables will not relieve the Contractor of the responsibility for any error or omission which may exist in the deliverable, as the Contractor is responsible for all requirements of this

The Contractor shall establish and maintain a secure website for posting an electronic copy of all deliverables listed in Section F. The Contractor shall allow only authorized Government and Contractor personnel to access the website. Government personnel access shall be limited to viewing and downloading of deliverables, but restricted from posting to the website. The Contractor shall notify the Government by email whenever there are new or updated deliverables posted to the website.

Each deliverable posting on the website and each email notification shall include the title of the deliverable, the spec item requiring the deliverable, and the date and time the deliverable was posted. All deliverables shall be available to authorized Government personnel 24 hours/day and 365 days/year for the duration of the contract.

Contractor shall provide one electronic copy via CD within 15 days of award. Once all deliverables have been acceptable

The Contractor shall submit a Monthly Report electronically and uploaded onto the Government Accessible website with one copy being sent to the

PAR and one copy being sent to the FSC Technical Writer. The Monthly report shall include all preventive maintenance accomplished and not accomplished, updated preventive maintenance schedules due to changes, a detailed description of repairs performed under the Repair Liability

Limit, an accurate Repair Liability Limit ledger, updates to changes in the inventory, a report of IDIQ work ordered, IDIQ proposals, IDIQ Daily

Reports, copies of deficiency notices issued and corrective actions taken.

2.6.5 Service Interruptions A request for utilities interruption shall be submitted to and approved by the Facilities Maintenance Department before any utilities may be disrupted for scheduled or unscheduled services. The request shall be submitted at least 21-working days before the requested scheduled outage.

Notify the ACO immediately in instances where emergency service is necessary to repair or replace a component or system to place the system back in to fully operation status or to arrest the emergency and the ACO will take all necessary actions to facilitate a service interruption .

The applicable form is found in Attachment J-0200000-03.

2.6.6 USMC MAXIMO MAXIMO is the Computerized Maintenance Management System

(CMMS) used by the Government for work order history, asset management, and condition assessment. The Contractor shall provide all required data for USMC MAXIMO as identified below:

2.6.6.1 MAXIMO Data Required data fields for work orders are indicated in the Service Provider

Information provided in J-0200000-07. Asset inventory data requirements are indicated in the Asset Information provided in J-0200000-07. .

Specified data shall be provided for all work performed in 1502000

Facility Investment. Further instructional information detailing the process for submitting the specified information for NAVFAC MAXIMO

Data Reporting is provided in J-0200000-07.

The Service Provider, Asset, Specification, and Characteristic Meter

Reading Interfaces are used in multiple processes for loading data into

MAXIMO by the Government and the format may be updated periodically.

As part of the update the Contractor may be asked to modify the file to add/move columns in their submission. The Contractor also shall provide up to 10 extra data elements or columns with as many as 150 characters per element for the Government to define during contract performance at no additional cost to the Government. The Government will provide the

Contractor 60 calendar days notice of modifications to the Service

Provider, Asset, Specification, or Characteristic Meter Reading Interfaces file format.

2.6.6.2 MAXIMO Method of

Data Entry

The Contractor shall provide data for USMC MAXIMO using the methods detailed below:

DIRECT ENTRY: The Contractor shall manually enter required work order and condition assessment data directly into USMC MAXIMO. The

Contractor shall ensure all information is updated by the end of each workday for all work performed.

If the Contractor does not have access to USMC MAXIMO at contract start, work order and condition assessment data shall be submitted once access has been granted, no later than 90 days after contract award. All monthly reports and data shall be submitted utilizing word or excel until access is granted and files can be manually input.

2.6.6.3 MAXIMO Access The process for obtaining access and establishing MAXIMO accounts are detailed in the USMC MAXIMO System Access Procedures provided in

J-0200000-08.

Once accounts have been established, MAXIMO can be accessed at https://prod-usmcmax.usmc.mil/

The Contractor shall provide all necessary computer equipment and

Internet Service Provider (ISP) accounts to access MAXIMO for Direct

Entry of required data.

A maximum of two MAXIMO accounts will be approved for the

Contractor. Changes of personnel requiring MAXIMO accounts more than once per year may result in required compensation to the Government for the administrative costs in processing account requests.

The Contractor shall provide a list of personnel requiring MAXIMO accounts per Section F.

2.6.6.4 MAXIMO Training The Contractor will be provided a general user guide, local instructions, and other materials by the Government as reference material for the use of

USMC MAXIMO.

2.6.7 Quality Management

System (QMS)

The Contractor shall establish and maintain a complete QMS program in accordance with the provisions specified herein. The Contractor’s QMS program shall provide an effective and efficient means of identifying and correcting problems throughout the entire scope of operations. The

Contractor's QMS program shall address:

Accurate documentation of work processes, procedures, and output measures.

A systematic procedure for assessing compliance with performance objectives and standards.

Accurate documentation of quality inspections and surveillance conducted throughout the execution of work.

Assessment-driven corrective actions and process adjustments as appropriate in a timely manner.

https://prod-usmcmax.usmc.mil/

2.6.7.1 Quality Management

(QM) Plan

The Contractor shall develop and submit a QM Plan per Section F. The

QM Plan shall describe the QMS methodology and approaches used under this contract. If any changes are made during the period of performance, submit to the ACO a revised QM Plan for acceptance.

The Contractor’s QM Plan shall include, at a minimum, the following:

• Policy and objectives of Quality Management System (QMS)

• Quality organization o List of personnel o Responsibilities & lines of authority o Training and qualifications

• Approach to assuring quality of services provided and conformance with performance objectives and standards

• Methods and procedures for effective planning, operation and control of processes and performance of work

• Procedures for inspection and surveillance of services o Scheduling and performance of inspection and surveillance o Measurement, data collection and analysis o Corrective action, preventive action, and continuous improvement o Oversight of subcontracted work

• Documentation and records management

Communication with government (customers)

2.6.7.2 Quality Inspection and

Surveillance

The Contractor shall establish and maintain an inspection and surveillance system in accordance with the FAR Clause 52.246-4, INSPECTION OF

SERVICES – FIXED PRICE, to ensure that the work performed conforms to the contract requirements. The Contractor shall document and maintain a file of all scheduled and performed inspections and surveillances, inspection and surveillance results, and dates and details of corrective and preventive actions. The quality inspection and surveillance file shall be the property of the Government and made available during the

Government’s regular working hours. The file shall be turned over to the

ACO within five calendar days of termination of the contract.

2.6.7.3 Quality Inspection and

Surveillance Report

The Contractor shall submit a copy of the Contractor Quality Inspection and Surveillance Report per Section F. The Contractor Quality Inspection and Surveillance Report shall include a summary and results of the quality inspection and surveillance events performed and assessment-driven corrective actions and process adjustments during the previous month.

The Government may adjust the frequency of the submittal based on the

Contractor’s quality of performance.

2.6.8 Property Management

Plan

2.6.9 System and Equipment

Replacement

The Contractor shall maintain the integrity and performance of existing energy saving, water conservation or other sustainability design features of systems and equipment in the performance of repair and replacement work. Except where otherwise specified, replacement components shall be of the same model/style or equivalent as the component being replaced.

Substitutes for replacement components must be accepted by the ACO prior to use. The ACO will furnish available information for the existing systems and equipment.

2.7 Personnel

The Contractor shall comply with the personnel requirements stated below.

2.7.1 Key Personnel The Contractor shall submit to the COR, FSC Technical Writer and

ACO/CS within seven (7) calendar days after award an Organizational

Chart and the resumes of the Contractor’s Key Personnel. The

Organization Chart shall show the lines of authority of the Key Personnel and Alternate Key Personnel to validate for completeness. Key Personnel are the Project Manager, Quality Control Manager, and Site Safety and

Health Officer.. All four Key Personnel are separate persons whereas their position as a Key Person shall not overlap another Key persons title and responsibility. The Contractor shall submit resumes of each Key Person and the resumes of each Alternate key person listing their qualifications, relative experience, and training and certifications. Include resumes for the alternate QCM and an SSHO. Whenever there are changes to Key

Personnel, the Contractor shall submit a revised Organizational Chart and resumes to the Contracting COR and ACO within five (5) working days to validate for completeness. Failure of a Key Person to fulfill the position requirements as specified herein may result in the ACO requesting the removal of that person from their role and responsibility.

Subcontractors shall not hold key personnel positions.

2.7.1.1 Project Manager (PM) The Contractor shall provide a PM and designated alternate, as applicable, who has the have full authority to act for the Contractor on all contract matters relating to this contract. The PM shall be on-site during the

Government's regular working hours and shall be available on-site within one hour after the Government's regular working hours.

The PM shall have at least three years of experience in managing a workforce providing services on contracts of similar size, scope and complexity.

2.7.1.2 Quality Manager The Quality Manager must report directly to a senior corporate official and shall not report directly to the Project Manager.

The Quality Manager shall have fulfilled the following pre-requisite training and experiences before being hired as the Quality Manager under this contract:

The Quality Manager shall have at least three years of experience in preparing and enforcing QMS programs on contracts of similar size, scope and complexity. The Quality Manager may not be the same person as the

SSHO, however can be assigned collateral duties and can enforce SSHO requirements.

2.7.1.3 Site Safety and Health

Officer (SSHO)

The SSHO must meet the requirements of EM 385-1-1 Section 1 and ensure that the requirements of 29 CFR 1926.16 are met for the project.

Provide a Safety oversight team that includes a minimum of one

Competent Person at each project site to function as the Site Safety and

Health Officer (SSHO). The SSHO or an equally-qualified Designated

Representative/alternate shall be on-site at all times when work is being performed to implement and administer the Contractor's safety program and government-accepted Accident Prevention Plan. The SSHO's training, experience, and qualifications shall be as required by EM 385-1-1 paragraph 01.A.17, entitled SITE SAFETY AND HEALTH OFFICER

(SSHO), and all associated sub-paragraphs.

A Competent Person shall be provided for all of the hazards identified in the Contractor's Safety and Health Program in accordance with the accepted Accident Prevention Plan, and shall be on-site at all times when the work that presents the hazards associated with their professional expertise is being performed. Provide the credentials of the Competent

Persons(s) to the Contracting Officer for acceptance in consultation with the Safety Office.

The Contractor shall provide a SSHO whose primary duty and responsibility is to prepare and enforce the Contractor’s safety program on this contract. The SSHO shall have fulfilled the following pre-requisite training and experiences before being hired as the SSHO under this contract:

The SSHO shall have completed five years of satisfactory experience in preparing and enforcing safety programs on contracts of similar size and complexity in the past or three years’ experience if he possesses a

Certified Safety Professional (CSP) or safety and health degree. The

SSHO shall have completed the OSHA 30-hour construction safety class or equivalent and maintain competency through 24 hours of formal safety and health related coursework every four years.

2.7.1.4 Environmental/Energy

Manager

2.7.2 Employee

The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform. Personnel shall speak, read, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.

2.7.2.1 Employee Certification

and Training

The Contractor shall maintain personnel certification, training, and licensing records for employee requirements specified herein and within all technical annexes/sub-annexes. Certification, training, and licensing records shall be kept current and on file for the duration of the contract including all option periods. Records shall be made available for

Government review within 4 hours of request.

2.7.2.2 Employee Appearance The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The ACO reserves the right to determine the acceptability of any clothing worn. All

Contractor/subcontractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. Employee identification shall not be substituted for station required passes or badges.

2.7.2.3 Employee Conduct Contractor employees shall conduct themselves in a proper, efficient, courteous and businesslike manner.

2.7.2.4 Identification as

Contractor Employee

Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as Contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. All Contractor employees shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

2.7.2.5 Removal of Employees The Contractor shall remove from the site any individual whose continued employment is deemed by the ACO to be contrary to the public interest or inconsistent with the best interests of National Security.

2.7.2.6 Proof of Legal

Residency

No employee or representative of the Contractor will be admitted to the site of work unless satisfactory Proof of Legal Residency is furnished per

Section F.

2.7.3 Enterprise-wide

Contractor Manpower

Reporting Application

(eCMRA)

The Contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: https://doncmra.nmci.navy.mil.

In addition, the Contractor shall report this information via email to the

FSC safety officer, Contracting Officer Representative (COR), and the

Supervisory Contracting Officer Representative (SCOR).

Per Section F, reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk , linked at https://doncmra.nmci.navy.mil.

2.8 Security Requirements The Contractor shall comply with all Federal, state, and local security statutes, regulations, and requirements. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as requested by the ACO when required to enter a Government site. The

Contractor shall ensure that all security/entrance clearances are obtained.

2.8.1 Employee Listing The Contractor shall maintain a current Employee List and submit per

Section F. The list shall include employee’s name, supervisor, company, and level of security clearance if applicable.

2.8.2 Vehicles The company name shall be displayed on each of the Contractor's vehicles in a manner and size that is clearly visible. All vehicles shall display a valid state license plate that complies with State Vehicle Code. Vehicles shall meet all other requirement of the State Vehicle Code, such as safety standards, and shall carry proof of insurance and state registration, if applicable.

2.8.3 Passes and Badges All Contractor employees shall obtain the required employee and vehicle passes. The Contractor employees must be able to obtain Common

Access Cards (CAC) in accordance with security requirements. Each employee shall wear the Government issued badge over the front of the outer clothing. When an employee leaves the Contractor's service, the employee's Passes and Badges shall be returned within 10 calendar days.

2.8.4 Access to Installation All Contractor personnel shall obtain access to the installation by participating in RAPIDGate, or by obtaining passes each day from the

Base Pass and Identification Office. Costs for obtaining passes through the RAPIDGate are the responsibility of the Contractor. One-day passes, issued through the Base Pass and Identification Office, will be furnished without charge.

https://doncmra.nmci.navy.mil/ https://doncmra.nmci.navy.mil/

2.8.4.1 RAPIDGate RAPIDGate is a voluntary program in which Contractor personnel who enroll, and are approved, are subsequently granted access to the installation for a period up to one year, or the length of the contract, whichever is less, and are not required to obtain a new pass from the Base

Pass and Identification Office for each visit.

The Government performs background screening and credentialing.

Throughout the year the Contractor employee must continue to meet background screening standards. Periodic background screenings are conducted to verify continued RAPIDGate participation and installation access privileges. Under the RAPIDGATE program, no commercial vehicle inspection is required, other than for Random Anti-Terrorism

Measures (RAM) or in the case of an elevation of Force Protection

Conditions (FPCON).

Information can be found in Attachment J-0200000-08.

2.8.4.2 One-Day Passes Participation in the RAPIDGATE is not mandatory, and if the Contractor chooses to not participate, the Contractor's personnel will have to obtain daily passes, be subject to daily mandatory vehicle inspection, and will have limited access to the installation. The Government will not be responsible for any cost or lost time associated with obtaining daily passes or added vehicle inspections incurred by non-participants in the

RAPIDGATE.

2.8.4.3 DBIDS Access to Navy

Installations

This contract requires access to Fallbrook Naval Weapons Station.

Contractors, vendors and suppliers requiring access to Naval Installations, such as Fallbrook Naval Weapons Station, will require DBIDS (Defense

Biometric Identification System) credentials. Please follow the links below to obtain information and applications for required approvals.

Contractor shall obtain clearance for Naval Facility Access. The contractor is responsible for fulfilling requirements and submitting proper documentation and any costs incurred to receive proper access credentials.

https://www.cnic.navy.mil/content/dam/cnic/hq/pdfs/CNIC%20DBIDS%2

0FLYER.pdf https://www.cnic.navy.mil/om/dbids.html

2.8.5 Access to Buildings The Contractor shall monitor and control access into restricted areas under their responsibility, allowing only those individuals who have been properly cleared into restricted areas or other controlled access areas. The

Contractor shall comply with security requirements, plus those imposed by the installation Commander at all times. Personnel with access to special areas will have the appropriate screening and/or security clearance, and personnel requiring routine access to restricted areas will wear special badges authorizing access for those areas. Contractor personnel shall not enter restricted or controlled areas or installation facilities unless specifically authorized in performance of their duties. The Contractor shall secure all buildings and facilities entered during non-duty hours and will secure all building and facilities under the Contractor’s cognizance at the end of each work day or shift period.

2.8.6 Access Arrangements The Contractor shall make all arrangements through the appropriate office necessary to obtain access to buildings, facilities and other work areas, and when necessary, arrange for them to be opened and closed by the controlling authority. The Government may issue keys to the Contractor.

The Contractor shall use due diligence and be responsible for compromised security systems to include replacement costs that result from its action or inaction.

2.8.6.1 Escort Arrangement for

Secured Areas

The…