Amend 0003_Encl (1) ATTACHMENT JC-1_0100000_0200000_1503010_rev1.pdf

Solicitation No.

N40192-21-R-9101

CUSTODIAL SERVICES

AT ALL U.S. NAVAL ACTIVITIES AND TENANTS,

U.S. NAVAL HOSPITAL (MEDICAL TREATMENT

FACILITIES), MARINE CORPS BASE CAMP BLAZ

(MCBCB), AND OTHER FEDERAL AGENCIES,

GUAM.

ATTACHMENT JC-1

PERFORMANCE WORK STATEMENT

(PWS)

ANNEX 0100000

ANNEX 0200000

ANNEX 1503010

Amendment 0003 (10 Sept 2021)

0100000 – General Information Spec Item Title 1 General Information

1.1 Outline of Services

1.2 Acquisition of Additional Work

1.3 Background Information

1.4 Navy PBSA Approach

1.5 Standard Template

1.6 Related Information

1.7 Verification of Workload and Conditions

1.8 Contractor's Knowledge

1.9 Technical Proposal Certification

Spec Item Title Description 1 General Information

1.1 Outline of Services Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services outlined below and described in this Performance Work Statement (PWS) at U.S. Naval Activities and tenants, U.S. Naval Hospital (Medical Treatment Facilities), Marine Corps Base Camp Blaz (MCBCB), and other Federal Agencies, Guam, under a performance-based contract that is comprised of both Recurring Work and Non-Recurring Work Items.

The PWS is organized into annexes. Annex 1 is "General Information".

Annex 2 contains the on-site project management and administration requirements. Annexes 3 through 18 contain the technical requirements.

The annex numbers are identified as 1 through 18 in the description column, but the fully expanded annex numbers include seven digits (e.g., Annex 1 expanded number is 0100000 as shown in the header row at the top of this page).

Annex 1 General Information Annex 2 Management and Administration Annex 3 Command and Staff N/A Annex 4 Public Safety N/A Annex 5 Air Operations N/A Annex 6 Port Operations N/A Annex 7 Ordnance N/A Annex 8 Range Operations N/A Annex 9 Health Care Support N/A Annex 10 Supply N/A Annex 11 Personnel Support N/A Annex 12 Morale, Welfare and Recreation Support N/A Annex 13 Galley N/A Annex 14 Housing N/A Annex 15 Facilities Support 1503010 Custodial Services Annex 16 Utilities N/A Annex 17 Base Support Vehicles and Equipment N/A Annex 18 Environmental N/A

1.2 Acquisition of

Additional Work

The Government reserves the right to acquire additional services at additional locations, within the scope of the annexes and areas included in Spec Item 1.1 Outline of Services, in addition to the services and locations identified in the requirements of this contract. Additional services will be incorporated into the contract in accordance with the CHANGES clause, SECTION I or ordered under the non-recurring work provisions of the contract. Items of work not covered by this contract but within the general intent are considered in the scope of this contract.

1.3 Background Information Guam, the largest and southernmost island of the Marianas archipelago, is the western most possession of the United States. The island is approximately 6,000 miles west of San Francisco, 3,700 miles west-southwest of Honolulu, 1,500 miles southeast of Tokyo, 2,100 miles southwest of Hong Kong, 1,500 miles east of Manila; and 3,100 miles northwest of Sydney at 13 degrees north latitude and 144 degrees east longitude. The Marianas Trench, the deepest known ocean depth, is located southeast of Guam.

The island of Guam is approximately 30 miles in length with a variable width, ranging from 12 miles to 4 miles at its narrowest point.

Approximately 212 square miles, excluding reef formations, the island has two basic geological compositions. The central and northern features are primarily raised limestone with several volcanic formations at Mount Santa Rosa and Mount Mataguak. The northern cliff lines drop precipitously into the sea with an elevation ranging from 300 to 600 feet.

The southern features are basically volcanic with an elongated mountain ridge dividing the inland valleys and coastline. The highest point is Mount Lam Lam with an elevation of 1,334 feet.

Earthquakes also occur frequently near Guam and can cause damage to property. Guam is located in Seismic Zone 4.

1.4 Navy PBSA Approach The Navy’s approach to performance-based service acquisition (PBSA) includes four component parts, which are

1) performance outcomes,

2) measurable standards,

3) consideration of incentives, and

4) performance assessment plan.

1.5 Standard Template Key to implementing the PBSA approach is using a standard template that ensures Navy-wide consistency yet affords appropriate tailoring to meet local needs.

The standard template contains 18 standard annexes. Annex 1 will always contain General Information that is relevant to the entire scope of the contract. Annex 2 contains Management and Administration requirements that are relevant to the entire scope of the contract. Annexes 3 through 18 and their associated sub-annexes contain the General Information, Management and Administration requirements, Performance Objectives, Related Information, and Performance Standards that are relevant to that technical annex. Except where otherwise stated, Annexes 3 through 18 and their associated sub-annex requirements are not relevant to one another. Within each technical annex and sub-annex, the organization of information and requirements are also standardized. Specification Item 1 will always contain General Information. Specification Item 2 will always contain the Management and Administrative requirements. Specification Item 3 will always contain the Recurring Work requirements.

Specification Item 4 will always contain the Non-Recurring Work requirements. Requirements and standards for higher level specification items apply to all subordinate specification items, e.g., Specification Item 3 standards apply to all recurring work specification items. Specification Item 3.1 is applicable to all 3.1 subordinate specification items.

Specification Items 3.2 and 3.3 are not considered subordinate to 3.1 nor are they considered subordinate to one another. All costs associated with Annexes 1 and 2 and Specification Items 1 and 2 shall be priced, and their price shall be allocated to the Exhibit Line Items.

1.6 Related Information There are four types of Related Information that can be found in the Description and Related Information columns of the specification as follows:

Informational Notes as used throughout this PWS provides additional information to offerors’ to be used in developing a thorough understanding of the work to be performed in this contract. Any block of text marked “Informational Notes” throughout Annexes 1 through 18 and their associated sub-annexes are subject to this disclaimer. Offerors’ may not rely upon the "Informational Notes" as material representations of the Government. Information provided in "Informational Notes" does not create a contractually binding requirement on either party.

Clarifying Information describes client expectations in a more detailed manner than the Performance Objective and Performance standard alone.

Constraining Information describes limitations to the work performed to meet the Performance Objective and Performance Standard.

Requirement Information further describes client requirements associated with each Performance Objective.

1.7 Verification of

Workload and Conditions

Throughout the PWS, the workload data is generally referred to as being located in Sections C and J. Section C provides data such as descriptions, specifications, and the statement of work. Section J provides data such as system descriptions, maps, floor plans, and tables to represent the type and location of services to be provided.

All facilities, systems, and assets identified in this contract shall be accepted by the Contractor in "AS-IS" condition. The Contractor is fully responsible for all work up to and including the limits of liabilities specified.

As prescribed in FAR 52.237-1, offerors’ or quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

1.8 Contractor's Knowledge The Navy expects to receive insightful management from its contractors.

This management will include the knowledge, skills, authority and willingness to use contractor resources to find better ways of serving Navy clients’ strategic and operational goals and objectives. The Navy's use of performance-based objectives evidences this principle. Although performance work statements will typically contain several levels of performance assessment, the Navy wants its contractors to exercise maximum discretion within bounds of prudent risk management to adjust processes and resources needed to reach specified objectives at the highest performance level.

1.9 Technical Proposal

Certification

The Contractor warrants that its proposal incorporated herein by reference will meet or exceed the performance objectives set forth in this contract.

0200000 – Management and Administration

2 Management and Administration

2.1 Definitions and Acronyms

2.2 General Information

2.2.1 Government Regular Working Hours

2.2.1.1 Observed Federal Holidays

2.2.1.2 Restriction to Contractor Working Hours

2.2.2 Wage Determinations

2.2.3 Requirements Hierarchy

2.3 General Administrative Requirements

2.3.1 Required Conferences and Meetings

2.3.2 Training for Maintenance and Operation of New and Replacement Systems and Equipment

2.3.3 Partnering

2.3.3.1 Informal Partnering

2.3.3.2 Contract Partnering Administration

2.3.3.3 Contract Partnering Session Attendees

2.3.4 Permits and Licenses

2.3.5 Insurance

2.3.5.1 Certificate of Insurance

2.3.5.2 Minimum Insurance Amounts

2.3.6 Protection of Government Property

2.3.7 Directives, Instructions, and References

2.3.8 Invoicing Procedures

2.3.9 Forms

2.4 Government-Furnished Items

2.4.1 Government-Furnished Property (GFP)

2.4.2 Government-Furnished Facilities

2.4.3 RESERVED

2.4.4 Government-Furnished Utilities

2.5 Contractor-Furnished Items

2.5.1 Handling of Supplies and Equipment (MTF)

2.6 Management

2.6.1 Safeguarding Information

2.6.2 Dissemination of Information

2.6.3 Work Reception

2.6.4 Work Control

2.6.5 Work Schedule

2.6.6 Deliverables

2.6.7 Service Interruptions

2.6.8 Quality Management System (QMS)

2.6.8.1 Quality Management (QM) Plan

2.6.8.2 Quality Inspection and Surveillance

2.6.8.3 Quality Inspection and Surveillance Report

2.6.9 Property Management Plan

2.6.10 System and Equipment Replacement

2.7 Personnel Requirements

2.7.1 Key Personnel

2.7.1.1 Project Manager (PM)

2.7.1.2 Quality Manager

2.7.1.3 Site Safety and Health Officer (SSHO)

2.7.1.4 Environmental/ Energy Manager

2.7.2 Employee Requirements

2.7.2.1 Employee Certification and Training

2.7.2.2 Employee Appearance

2.7.2.3 Employee Conduct

2.7.2.4 Identification as Contractor Employee

2.7.2.5 Removal of Employees

2.7.2.6 Proof of Legal Residency

2.7.3 Service Contract Reporting (SCR)

2.7.4 Personnel Management Medical Treatment Facility (MTF)

2.7.4.1 Personnel Qualifications

2.7.4.2 Uniform

2.7.4.3 Personnel Hygiene

2.7.4.4 Health Requirements

2.7.4.5 The Joint Commission Accreditation Manual (TJC)

2.7.4.6 Eating and Smoking

2.7.4.7 Female Employees

2.7.4.8 Emergency Response

2.7.4.9 Meetings

2.8 Security Requirements

2.8.1 Employee Listing

2.8.2 Vehicles

2.8.3 Passes and Badges

2.8.4 Access to Installation

2.8.4.1 DBIDS Andersen Air Force Base

2.8.4.2 DBIDS Naval Base Guam

2.8.5 Access to Buildings

2.8.6 Access Arrangements

2.8.6.1 Escort Arrangement for Secured Areas

2.8.7 Security Clearances

2.8.8 Access to Controlled Unclassified Information

2.8.9 RESERVED

2.8.10 Employee Status

2.9 Contractor Safety Program

2.9.1 Contractor Safety Requirements

2.9.1.1 RESERVED

2.9.1.2 RESERVED

2.9.2 Accident Prevention Plan (APP)

2.9.3 Activity Hazard Analysis (AHA)

2.9.4 Safety and Occupational Health (SOH) Risks and Compliance Plans

2.9.4.1 Alcohol and Drug Abuse Prevention Plan

2.9.4.2 Chemical Hazard Communication Program

2.9.4.3 Confined Space Program

2.9.4.4 RESERVED

2.9.4.5 Fall Prevention and Protection Plan

2.9.4.6 Pathogen Exposure

2.9.4.7 Control of Hazardous Energy (lockout/tagout)

2.9.5 RESERVED

2.9.5.1 RESERVED

2.9.5.2 RESERVED

2.9.5.3 RESERVED

2.9.6 Accident and Damage Reporting

2.9.6.1 Accident Reporting and Notification Criteria

2.9.7 Fire Protection

2.9.8 Monthly On-Site Labor Report

2.9.9 OSHA Citations and Violations

2.9.10 Safety Inspections and Monitoring

2.9.11 Safety Certification

2.9.12 Safety Apparel on Jobsites

2.9.13 Emergency Medical Treatment

2.9.14 RESERVED

2.10 Environmental Management and Sustainability

2.10.1 Energy Management Program

2.10.1.1 Water Conservation Plan

2.10.1.2 Energy Efficient Products

2.10.2 Environmental Protection

2.10.2.1 RESERVED

2.10.2.2 RESERVED

2.10.2.3 RESERVED

2.10.2.4 Non-Regulated Waste Disposal

2.10.2.5 Regulated Waste Disposal

2.10.2.6 RESERVED

2.10.2.7 Spill Prevention, Containment, and Clean-up

2.10.2.8 Hazardous Material Management

2.10.2.9 RESERVED

2.10.2.10 Noise Control

2.10.2.11 RESERVED

2.10.2.12 RESERVED

2.10.2.13 RESERVED

2.10.3 Sustainable Procurement and Practices

2.10.3.1 Environmentally Preferable Products

2.10.3.2 Use of Recovered Materials

2.10.3.3 Use of Biobased Products

2.11 Disaster Preparedness

2.11.1 Storm Protection

2.12 RESERVED

2.13 Warranty Management

2.14 Recurring Work Procedures

2.14.1 RESERVED

2.14.2 Notification to the Government for Work Above the Recurring Work Limitations

2.14.3 Recurring Work Exhibit Line Item Numbers (ELINs)

2.15 Non-Recurring Work

2.15.1 Unit Priced Task (UPT) Work (Non-Negotiated)

2.15.1.1 Acceptance and Performance

2.15.1.2 Invoicing and Receiving Payment

2.15.2 Unit Priced Labor (UPL)Work (Negotiated)

2.15.2.1 Non-recurring Work Preparation of Proposals

2.15.2.1.1 Labor Requirements

2.15.2.1.2 Material and Equipment Requirements

2.15.2.2 Issuance of Final Task Order

2.15.3 Non-Recurring Work Exhibit Line Item Number (ELINS)

0200000 - Management and Administration

2 Management and

Administration

2.1 Definitions and

Acronyms

Definitions and Acronyms are listed in J-0200000-01.

2.2 General

Information

2.2.1 Government

Regular Working Hours

The Government's regular working hours are from 0730-1630, five days per week, Monday through Friday, except observed Federal holidays. Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS. Work in certain annexes or sub-annexes require Contractor continuous operations, 24 hours a day, every day of the year including holidays. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any other work outside Government regular working hours must be authorized by the KO prior to commencement of work.

a. Normal Government Hours. The regular hours of operation are:

Monday – Friday 0730 - 1630

Custodial cleaning/services (other than scheduled Non-recurring work, or work in food establishment areas, the bowling alley, GabGab beach, commissary stores, and gymnasiums) shall NOT be performed during a Federal Government Holiday. For example, if a space is cleaned/serviced 3W (three times a week on Mondays, Wednesdays & Fridays) and Monday is a holiday, then that space shall be cleaned/serviced on Tuesday, Wednesday and Friday. Because of its severity and importance, all scheduled Non-recurring work, or Recurring work in food establishment areas, the bowling alley, GabGab beach, commissary stores, and gymnasiums will still be cleaned / serviced as scheduled regardless of whether it is a Federal Holiday or not and services frequencies are 7W (Daily including Saturdays and Sundays).

b. The regular hours of operation of the NAVHOSP Medical Treatment Facility (MTF) are:

Monday – Sunday 0600 - 1800

Holidays 0800 – 1600

c. Emergency Services. On occasion, the Government may require the services of the Contractor to support the activation of contingency plans or to conduct an exercise of contingency plans outside of the regular duty hours.

The Contractor’s responsibilities for emergency support are described in Spec Item 2.11.

The services to be performed under this contract shall be accomplished during normal Government working days, Monday through Friday, between the hours of 0600 to 2000. If services are scheduled by the Contractor to be accomplished on a regular federal holiday, or one designated by presidential proclamation, rescheduling shall be at the discretion of the Contracting Officer. Any other work outside Government regular working hours must be authorized by the KO prior to commencement of work.

Section C – 0200000 Management and Administration

N40192-21-R-9101

0200000 - Management and Administration Spec Item Title Description

2.2.1.1 Observed Federal

Holidays The Government observes the following Federal Holidays:

New Year's Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran's Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

2.2.1.2 Restriction to

Contractor Working Hours

If the Contractor wishes to work outside of the Government's regular working hours for the Contractor’s convenience, the Contractor shall submit a written Request to Work Outside Government’s Regular Working Hours per Section F. Excludes work to be performed during specified hours.

2.2.2 Wage

Determinations

A Wage Determination is the listing of wage rates and fringe benefit rates for each classification of laborers which the Administrator of the Wage and Hour Division of the U.S. Department of Labor have determined to be prevailing in a particular geographic area for a given class of labor and type of projects.

The latest rate is available on line. Wage Determinations are included in J- 0200000-02.

2.2.3 Requirements

Hierarchy

Requirements or definitions specified in each spec item of this contract apply to subordinate paragraphs. For example, requirements shown in spec item 3.1 would apply to spec items 3.1.1, 3.1.2, 3.1.2.1 and so on.

Likewise, Performance Standards specified at a lower digit level (i.e. spec item 3.1.1, 3.1.2, 3.1.2.1) apply when performance is assessed at a higher tier (i.e., spec item 3.1) based on the composite work requirements.

2.3 General

Administrative Requirements

2.3.1 Required

Conferences and Meetings

The Contractor shall attend administrative and coordination meetings.

Examples of meetings include client liaison and partnering sessions.

2.3.2 Training for

Maintenance and Operation of New and Replacement Systems and Equipment

When construction, renovation, or repair work is performed by means other than this contract, the Contractor shall attend Government provided training, as applicable, for maintenance and operation of new and replacement systems and equipment at no additional cost to the Government.

2.3.3 Partnering The Government requires cohesive partnerships with its Contractors and subcontractors. Key stakeholders, including the supported commands who may receive services, principal individuals from NAVFAC, the performance assessment team, and representative(s) of the installation(s) will be invited to participate in the partnering process. Key members of the prime and sub-contractor teams, including senior management personnel must participate.

The partnership will draw on the strength of each organization in an effort to achieve quality contract services done right the first time, within the contract price, as scheduled, and without any safety mishaps.

The goal of Partnering is to develop a cohesive team with common purpose, commitment and established communication processes.

2.3.3.1 Informal Partnering The Contracting Officer shall organize the initial Partnering Meeting with key personnel of the project team, including Contractor's personnel and Government personnel. The initial session will be scheduled concurrent with the Pre-Performance Conference and held no later than 30 days after award and will be held at a Government provided facility as designated by the KO.

The Initial Informal Partnering Session may be conducted and facilitated using electronic media (a video and accompanying forms) provided by the Contracting Officer. The senior Government stakeholder present will lead the meeting, however, the Contractor’s PM or senior representative is encouraged to participate as co-lead.

The Partners will determine the frequency of the follow-on sessions.

2.3.3.2 Contract Partnering

Administration

Upon award, the ACO will contact the Contractor, supported command(s), Region, and Installation(s) stakeholders, and the performance assessment team to discuss implementation of partnering. Commence discussions with the Contractor to select a facilitator and location that are acceptable to both partners. A partnership agreement, The Charter, should be in place as early as possible so issues arising, even before work begins, can be resolved using the issues resolution process. Replacement of Core Management Team members (stakeholders who attended the initial session and manage the contract work day-to-day) is discouraged since it will disrupt the synergy that has been developed. If replacement of a team member proves to be unavoidable, a follow-on partnering session must be held to officially turn the responsibilities of the position over to the new member.

The Core Management Team consisting of the attendees below must be present during the initial and all follow-on partnering sessions. These are the core mandatory attendees. Other stakeholders may attend if they desire or as recommended by the partners.

2.3.3.3 Contract Partnering

Session Attendees

The Contractor shall bring the necessary personnel to successfully partner on this contract. Asterisk indicates mandatory personnel.

President/Vice President

* Project Manager

* Quality Manager Site Safety and Health Officer

2.3.4 Permits and

Licenses

The Contractor shall obtain all required permits, licenses, and authorizations to perform work under this contract and comply with all the applicable Federal, state and local laws and regulations. In addition, the Contractor shall provide evidence of such permits and licenses to the Contracting Officer before work commences and at other times as requested by the Contracting Officer or Government representative. The Contractor shall submit copies of Permits and Licenses per Section F.

2.3.5 Insurance The Contractor shall submit a Certificate of Insurance per Section F as evidence of the existence of the following insurance coverage in amounts not less than the amounts specified below in accordance with the FAR Clause

52.228-5, INSURANCE – WORK ON A GOVERNMENT

INSTALLATION. This insurance must be maintained during the performance period.

2.3.5.1 Certificate of

Insurance

The Certificate of Insurance shall provide for at least 30 calendar days written notice to the KO by the insurance company prior to cancellation or material change in policy coverage. Other requirements and information are contained in the aforementioned insurance clause.

2.3.5.2 Minimum

Insurance Amounts

The Contractor shall procure and maintain, during the entire period of performance under this contract, the following minimum insurance coverage:

Comprehensive General Liability: $500,000 per occurrence

Automobile Liability: $200,000 per person, $500,000 per occurrence, $20,000 per occurrence for property damage

Workmen's Compensation: As required by Federal and state worker's compensation and occupational disease statutes

Employer's Liability coverage: $100,000, except in states where worker's compensation may not be written by private carriers

Other as required by state law

2.3.6 Protection of

Government Property

During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of Contractor negligence under this contract to their original condition at no cost to the Government.

2.3.7 Directives, Instructions, and References

Department of Defense (DoD), Secretary of the Navy (SECNAV), Chief of Naval Operations (OPNAV), and other applicable Directives, Instructions, and References are listed in J-0200000-03. The Contractor shall comply with the most current version of directives, instructions, and references including versions published during the term of the contract.

2.3.8 Invoicing

Procedures

Refer to Section G for invoicing instructions. Refer to Invoice Form in J- 0200000-04 for sample.

Invoices shall be submitted in a format compatible with the most recent Government installed Microsoft Office Version (currently 2010). Invoice data shall be capable of being sorted by CLIN, annex/sub-annex, spec item, spec item title, and ELIN/Sub-ELIN.

2.3.9 Forms Forms referenced in this Annex, e.g. accident reporting, and damage reporting are included among the Forms in J-0200000-04.

2.4 Government-

Furnished Items

Except for items identified below as Government-Furnished, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services described in this Performance Work Statement (PWS).

Government-Furnished Items will be provided in "AS-IS" condition and their use is at the option of the Contractor. The total or partial breakdown or failure of Government-Furnished Items shall not relieve the Contractor of the responsibility to perform the requirements of this contract.

The Contractor shall provide periodic servicing, maintenance, and repair of the Government-Furnished Items accepted for use at no additional cost to the Government. Servicing, maintenance, and repair shall be provided in accordance with the manufacturer’s recommendations. The Contractor shall generate work orders in NAVFAC Maximo per Spec Item 2.6.8 for all servicing, maintenance, and repair activities performed on Government- Furnished Items.

At the completion of the contract, all Government-Furnished Items shall be returned to the Government in the same condition as received, except for reasonable wear and tear. Government-Furnished Items, which becomes worn out due to normal wear and tear, shall be returned to the Government and its replacement shall be the responsibility of the Contractor at no additional cost to the Government. The Contractor shall be responsible for the cost of any repairs or replacement caused by Contractor negligence or abuse.

The Government may inspect Government-Furnished Items at any time and without notice.

2.4.1 Government-

Furnished Property

(GFP)

The Government will furnish or make available to the Contractor certain Government Property for use in connection with this contract. The use of GFP for any other purposes is prohibited. GFP is provided and shall be managed by the Contractor in accordance with Section H; Government- Furnished Property.

The Contractor shall support initial, periodic, and final inventories of GFP.

2.4.2 Government-

Furnished Facilities

The Government will make available to the Contractor certain facilities for use in connection with this contract. The use of these facilities for any other purposes is prohibited.

The Contractor shall be responsible and accountable for the facilities accepted for use and shall take adequate precautions to prevent fire hazards, odors, and vermin. Custodial and refuse collection services for the facilities shall be provided by the Contractor. The Contractor shall obtain written approval from the KO prior to making any modifications or alterations to the facilities.

2.4.4 Government-

Furnished Utilities

The Government will make available water and electricity at existing outlets required for the work to be performed under the contract. The Contractor shall provide and maintain, at its expense, the necessary service lines from the existing Government outlets to the work site. Provide and maintain backflow prevention devices on connections to domestic water lines and electrical transformer provisions on connections to electric lines. Meet all Federal, State, local, and installation codes and regulations for backflow prevention devices and electrical transformer provisions. Services required by the Contractor, for which there are no available Government outlets, shall be provided by the Contractor at no cost to the Government.

2.5 Contractor-

Furnished Items

Except for items identified as Government Furnished, the Contractor shall provide all equipment, materials, parts, supplies, components, and facilities to perform the requirements of this contract. The KO may inspect Contractor-furnished items for adequacy and compliance with contract requirements.

Inadequate or unsafe items shall be removed and replaced by the Contractor at no cost to the Government. Materials containing asbestos, lead, and polychlorinated biphenyls (PCBs) shall not be brought onsite. Energy efficient tools and equipment shall be used when available. The KO may at any time require Samples, Safety Data Sheets (SDS) or Manufacturer’s Data Cut Sheets of Materials used in this contract.

(a) Electrical Equipment - All electrically operated equipment shall be equipped with hospital quiet-type motors, be third-wire grounded, and be equipped with an appropriate length of Underwriters Laboratories (UL) approved three conductor cord. The cord shall be permanently attached to the machine. The Contractor’s equipment shall be compatible with existing sources of Government furnished electrical power.

(b) Safety and Inspections - The Contractor’s equipment shall be in good repair and shall comply with all Government safety standards and all electrical equipment. Any equipment which the Contracting Officer or designated representative considers un-repairable or unsafe shall be removed from the facility and replaced with equivalent equipment that is in good repair and meets the government specifications. All electrical equipment shall be inspected at least annually and after maintenance work is performed. An inspection sticker or other means of visible external identification that the inspection has been performed shall be affixed to each piece of electrical equipment used in each facility.

MTF Requirements and Specification:

(1) Specifications Contractor supplies and equipment shall meet the specifications listed below, and shall comply with the occupational safety and health standards and fire regulations.

(a) Approval of Supplies and Equipment. All Contractor proposed supplies and equipment shall conform to applicable technical provisions and specifications contained herein. Materials shall comply with Government fire and safety regulations. No materials bearing Interstate Commerce Commission (ICC) red label shall be used. Proposed supplies and equipment for which specifications are not provided herein must be of the highest commercial quality and must be of a suitable type or grade for the required housekeeping task. The list shall be a part of the Contractor’s instructions and procedures manual. Any new item of material, supplies or equipment shall be submitted to the Contracting Officer or designated representative for review prior to use in the MTF.

(b) Product Samples. The Contractor may be required to submit product samples to the Government for evaluation, at no additional cost to the Government. If required, samples shall be submitted within fifteen (15) calendar days after award of the contract in factory sealed containers. Each product sample shall contain at least one (1) pint, if a liquid product, or one

(10) pound if a dry product, to ensure sufficient quantities for laboratory testing.

(c) Abrasives. Steel wool, abrasive metal cleaners, or any other cleaning supplies or equipment, which could cause damage to Government property, shall not be used.

(2) Equipment Standards

(a) Sanitation. All original and replacement equipment introduced into the MTF shall be in proper working order, as specified by the equipment manufacturer, and shall be cleaned with a disinfectant detergent free of soil prior to introduction into the MTF. All equipment removed from a designated use area shall be cleaned with a disinfectant detergent prior to its removal from and reintroduction into the area.

(b) Electrical Equipment. All electrically operated equipment shall be equipped with hospital quiet-type motors, be third-wire grounded, and be equipped with an appropriate length of Underwriters Laboratories (UL) approved three conductor cord. The cord shall be permanently attached to the machine. The Contractor’s equipment shall be compatible with existing sources of Government furnished electrical power.

(c) Safety and Inspections. The Contractor’s equipment shall be in good repair and shall comply with all Government safety standards and all JCAH standards for non-clinical electrical equipment. Any equipment that the Contracting Officer or designated representative considers un-repairable or unsafe shall be removed from the MTF and replaced with equivalent equipment that is in good repair and meets the specifications contained herein. All electrical equipment shall be inspected at least annually and after maintenance work is performed. An inspection sticker or other means of visible external identification that the inspection has been performed shall be affixed to each piece of electrical equipment used in the MTF.

(d) Bumper Guards. All wheeled and movable equipment shall be equipped with protective, non-marking wheels and rubber bumper or guards around the entire perimeter, except for fiberglass trash receptacles. No part of the equipment, except handles, shall protrude beyond the rubber bumpers.

Bumpers and guards shall be maintained in good repair at all times.

Equipment with improper bumpers or guards shall be removed from service immediately and shall not be used until repaired. Any repairs to Government property required, as a result of improperly protected equipment shall be made at the Contractor’s expense.

(e) Disinfect and Detergent. Disinfectant and detergents used shall be currently registered with the Environmental Protection Agency (EPA) as a pseudomonicidal, fungicidal, and viricidal at the manufacturer’s recommended use dilution, even in hard water of four-hundred (400) PPM (CaCO) and shall be UL approved. The detergent shall be a quaternary ammonia compound, an iodophor, or phenolic-based disinfectant containing o-phenyl phenol, o-benzyl-p-chlorophelol, and p-tertiary amylphenol. Use dilution shall be that recommended by the Association of Official Analytical Chemists (AOAC); use dilution confirmation tests. The Contractor shall not use any combination of wax and detergent, with or without water, unless such solution is used in accordance with the manufacturer’s use instructions. The disinfectant used shall be compatible in use with the local area water. The disinfectant shall be used in all water required for cleaning all areas specified (Fed spec O-D-I 1255A, 26 Apr 76 is applicable).

(f) Liquid Floor Finish. Liquid floor finish shall be a synthetic co-polymer plastic (not a wax), water emulsion with solid content of at least 16 percent, removable by detergent scrubbing, and safe for use on all synthetic floors, such as rubber, asphalt, vinyl and linoleum. It shall dry to a high gloss shine, be lip resistant, and resist scuffing and water penetration. The Government may accept alternate floor finishes if the Contractor demonstrates to the Contracting Officer or designated representative in a designated test area that the alternate floor finish is superior to the above specifications. (Fed Spec P-F-0043A, 20 Jun 72 is applicable).

(g) Stripping Compound. Stripping Compound shall be purely synthetic, non-ionic, biodegradable, and contain no animal or vegetable soaps, abrasive, bleach, alcohol, ammonia, or other ingredients which could produce harsh, harmful, or noxious odors or fumes, either in use or in storage. It shall be capable of completely removing all soap build-up and floor finish fill, with the exception of perm acrylic epoxy poured type finishes. It shall not change the conductivity of conductive flooring when tested according to current requirements of National Fire Prevention Association (NFPA) Pamphlet No.

56. It shall contain approximately twelve (12) percent or more active ingredients, exclusive of water, in its concentrated form. When mixed in a ten (10) percent use dilution, it shall have pH of not less than seven (7) or more than eleven (11). It is permissible to use a special high speed, low foaming detergent stripper specially designed for use in automatic floor scrubber equipment, so long as it meets the above specifications except for pH and percentage of active ingredient standards. (Fed spec P-R 1760, 6 Oct 72 is applicable).

(h) Shampoo Carpet, Wet. Shampoo shall incorporate a current EPA registered sanitizer and soil retardant. The pH of the wet shampoo shall be between nine (9) and ten-point-five (10.5) for use on synthetic fibers and shall be no higher than nine (9) for use on natural fibers. Phenolic based disinfectants shall not be used as a carpet shampoo. The dilution rate used shall be that recommended by the manufacturer.

(i) Mop Heads.

(1) Non-disposable mop heads shall be neutral-colored rayon or cotton yarn.

(2) Disposable mop heads shall be made of no-woven fabric, lint less fabric consisting of textile fibers, or a combination of fibers and yarn, and shall be clear or neutral in color.

(3) Both disposable and non-disposable mop heads shall be changed when they become saturated with dirt or dust or at the end of the workday, whichever comes first.

(4) Oil-based treatment is not allowed. Chemical treatments shall not have a “flash point” of less than three-hundred-thirty (330) degrees Fahrenheit and shall be free of saponifiable matter. Chemical treatments shall not heat spontaneously under service conditions. Total treatment residue in mop heads shall not exceed twenty-eight (28) percent by weight and shall contain no carbon residue.

(5) Fed Spec T-M-00570A, 8 Dec 67 is applicable.

(aa) Cloths. Impregnated Dusting and Sweeping. Dusting and sweeping cloths, shall be tubular cotton with eighteen (18) percent to twenty-two (22) percent by weight, and shall be non-oil impregnated. The impregnation on compound shall meet UL specifications and requirements relative to safety from combustibility, shall have an affinity for dust, and shall be registered with the EPA. (Fed Spec DDD-D-411C, 21 Jul 72 are applicable).

(m) Bowl Cleaner Liquid-Type, Triple Action. The bowl cleaner shall clean, deodorize, disinfect, not be noxious or cause irritating fumes in use, have a minimum phenol coefficient of six (6), as determined by the Food and Drug Administration, of S Typhosa, and be suitable for use in toilet bowls and urinals only. It shall be fully inhibited to protect pipes and metals against corrosion. Products requiring a “Poison” label, as defined in CFR, Title 49, shall not be permitted.

(n) Vacuum Cleaners.

(1) All vacuum equipment shall have a hospital use, micro static, impaction-type filtration system, which filters out dust and bacteria particles larger than 0.3 microns. New micro static impaction filters and disposable paper filter bags shall be installed in micro static vacuums no less than every thirty (30) calendar days and more frequently, as determined by use conditions or by the Contracting Officer or designated representative.

(2) The angle of exhaust system shall be at least fifteen (15) degrees above the horizontal.

(3) Dry vacuum cleaners shall be commercial type, 2/3 cubic foot capacity, or ½ bushel, with micro static, impaction-type exhaust air filter.

(4) Back pack vacuum units, used in stairwells, and wet-vacuums, used as components of combination scrubbers, are exempt from the above requirements.

(o) Floor Polishers. Floor polishers shall have a non-porous scrubbing surface to inhibit bacterial growth. Rotary floor polishing, buffing, and scrubbing machines shall be equipped with new brush or pad drive assemblies made of non-porous materials when introduced into the MTF.

(p) Carpet Shampooer/Soil Extractor. Shampooers/extractors shall be a commercial type, upright, design, with agitator brush and motor, storage tank, compressor, dispenser, and shall have position action vacuum.

(q) Combination Scrubber-Vacuum Machines. Combination scrubber-vacuum machines shall be battery powered, motorized units designed for use in large public areas.

(r) Wall Washing Machines. Wall washing machines shall have a minimum capacity of four gallons with double tanks and a pump type pressure sprayer for use in wall washing with a disinfectant detergent solution.

(s) Housekeeper’s Carts. Housekeeping carts shall have a low platform for mop buckets, mop wringer and other gear, with compartments for tools and cleaning supplies and trash collection device. Mops shall fit on the cart so that mop heads do not protrude above the top of the cart. Carts shall fit in assigned storage closets. Housekeeping carts used in the pediatrics area shall be lockable and shall be kept locked to prevent entry by pediatric patients.

(t) Trash Collection Containers. Collection containers shall be rigid with a smooth interior finish and shall be equipped with a snug fitting cover and hard rubber, non-marking, silent-running casters. All trash containers shall meet Government fire regulations. Trash carts shall be of such size that they do not block passageways or prevent building evacuation.

(u) Mop Buckets. Mop buckets may be either single or double compartmented and shall be constructed of a non-porous, acid resistant, seamless material.

(v) Tool Handles. All mops, brooms, and sweeping tools which are equipped with handles of over forty-eight (48) inches in length shall be capped with non-marking rubber, vinyl, or plastic tips to prevent the marking or scaring of walls or other surfaces in the MTF.

(w) Signs. All signs shall contain easily understood directions and guidance and shall be used while cleaning.

2.5.1 Handling of

Supplies and Equipment (MTF)

Specific routine infection control requirements are as follows:

(a) Supplies and equipment designated for use in specific areas of the MTF (e.g., to ensure maintenance of the required level of asepsis) shall be certified safe to use prior to contract performance. Supplies and equipment shall be stored and used only in the designated area and shall not be used in other areas. All items designated to a specific area shall be plainly marked with that area’s designation. These markings shall be permanent, such as paint or a metal tag.

(b) All equipment shall be cleaned and sanitized by the Contractor with a disinfectant/detergent, alcohol, or iodophor product, as appropriate, prior to introduction or re-entry into the MTF. In addition, project-cleaning equipment, being moved within the facility, must be cleaned, as defined above, prior to entry into or removal from each classification of space and between designated use areas.

(c) All containers of cleaning chemicals and similar products shall be conspicuously marked, preferably with a factory label, to identify contents, and all other labels shall be removed or defaced. Materials bearing Department of Transportation red label shall not be used.

(d) Contractor furnished supplies and equipment not in immediate use shall be stored in designated storage areas provided by the Government. Rags, mops, brushes, waxes and other supplies, which contain an oil residue and are subject to spontaneous combustion, shall be disposed of or stored outside of the MTF in tightly, covered metal containers. Storage shall be in accordance with applicable Federal, state, and local regulations. Cleaning supplies, which are subject to combustion, may be temporarily stored and transported in tight fitting metal containers while in use inside of the MTF.

(e) Supplies (e.g., toilet paper, paper towels, liquid soaps and detergents) shall be transported in carts designed for supply movement (e.g., housekeeping carts), not in trash barrels, nor mop buckets. All materials not immediately in use shall be properly stored in designated storage spaces provided by the Government.

(f) The Contractor shall provide a copy of the Safety Data Sheet (SDS) for each cleaning solution / product to the Contracting Officer and Naval Hospital personnel. Prior to the start of the contract, Naval Hospital personnel will provide training on SDS.

2.6 Management The Contractor shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes but is not limited to planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality assurance. The Contractor shall provide a staff with the necessary management expertise to ensure performance objectives and standards are met.

The Contractor shall ensure that the Government will be able to contact QM and safety personnel at all times during Government regular working hours.

2.6.1 Safeguarding

Information

The Contractor shall safeguard controlled unclassified information and information associated with Government property in accordance with the latest revision of CNSSI 1253, DoDI 8582.01, NIST SP 800-53, NIST SP 800-171, SECNAV Defense Industrial Base (DIB) Memo, and applicable contract clauses. At a minimum, this information shall be protected at the moderate confidentiality level as defined in NIST SP 800-171.

Contractor information and data systems that contain information associated with Government property shall comply with DoD Risk Management Framework (RMF).

2.6.2 Dissemination of

Information

If certain information cannot be provided to the public, state what information cannot be provided, when it will be provided, and to whom, e.g., DoD policy limits the dissemination of certain information. Instructions, Directives, and References not releasable to the public, e.g., Floor Plans, Maps, Post Orders, and Standard Operating Procedures, will be made available after contract award to the successful offeror with appropriate credentials and a need to know.

2.6.3 Work Reception The Contractor shall provide the capability to receive, prioritize, correspond, and respond to trouble/service calls and task orders during Government regular working hours and provide a point of contact at a local or toll free number who can perform the above function during other than Government regular working hours.

2.6.4 Work Control The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking and reporting of work in progress. The Contractor shall plan and schedule work to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and work status updates shall be provided when requested by the

Government. A status update of any item of work must be provided within two hours of the inquiry during regular working hours, and by 0800 the following work day for inquiries after regular working hours.

The Contractor shall provide work schedules for both Recurring and Non- Recurring Work per Section F. At a minimum, work schedules shall include:

• Description of service(s) to be accomplished

• Location

• Date service(s) are scheduled to be accomplished

2.6.5 Work Schedule The Contractor's work shall not interfere with normal Government business.

In those cases where some interference is unavoidable, the Contractor shall minimize the impact and effects of the interference. The Contractor shall provide advance access of all of its work schedules to the Government. The Contractor shall provide written notification of any difficulty in scheduling work due to Government controls, per Section F. At a minimum, the notification shall include the following:

• The date and time the work was initially coordinated.

• The name and phone number of the Government person with whom the work was initially coordinated.

• The name and phone number of the Government person who prevented the work from being performed as previously coordinated.

• The alternative date and time, the Government person requested the work be accomplished.

2.6.6 Deliverables Except where otherwise stated, deliverable requirements are specified in

Sections C, F, H, I, J, and within the Directives, Instructions, and References.

The Contractor shall submit accurate and complete documents within the specified timeframes. The Contractor shall revise/modify deliverables, as directed by the KO, at no additional cost to the Government.

Except where otherwise specified, all deliverables shall be submitted electronically in a Microsoft Office Version 2010 compatible format.

Deliverables shall include the company name, contract number, contract title, date, and shall be unprotected and capable of being sorted by CLIN, work order number, asset number, section, annex/sub-annex, spec item and ELIN/Sub-ELIN or clause. All formulas shall be traceable.

Government acceptance of deliverables shall not relieve the Contractor of the responsibility for any error or omission which may exist in the deliverable, as the Contractor is responsible for all requirements of this contract.

2.6.7 Service

Interruptions

If any utilities or other services must be discontinued (even temporarily) due to scheduled contract work, the Contractor shall notify the KO, COR, affected tenants, and customers in accordance with local procedures. If the discontinued service is due to an emergency breakdown the Contractor shall notify the KO, COR, affected tenants, and customers as soon as practicable and provide the status of repairs, as directed by the KO, until normal operation is restored.

Scheduled utility outages and interruptions to equipment, system(s) operation, or other services shall be scheduled after hours of operation.

The Contractor shall shutdown,…