Questions_and_Answers.doc

1. Question: How many times each year do you have new hire orientation classes?

Answer: 25, but subject to change as needed.

2. Question: How many times each month do you have a new hire orientation class?

Answer: 2 sometimes 3 but subject to change.

3. Question: On average, how many people attend the new hire classes?

Answer: 35 but subject to change as needed.

4. Question: Typically, how far in advance do you make reservations for new hire orientation week?

Answer: Minimum of 3 days prior

5. Question: Do the new hires depart the hotel and depart MSC CSU-E Naval Station Norfolk at the same time as other CIVMARs and are they going to/from the same location on MSC CSU-E Naval Station Norfolk?

Answer: Yes

6. Question: What is the lead time for information regarding the number of personnel for housing and transportation?

Answer: Anywhere from no notice to 2-3 weeks notice is provided.

7. Question: Will we be transporting a higher number of personnel than the lodging number of personnel?

Answer: No, only CIVMARS authorized to stay under contract are authorized to be transported under the contract. Some CIVMARS have POVs, and therefore not all CIVMARS who require lodging will require contracted transportation.

8. Question: Will all transportation time lines be the same? In other words, will the Saturday, Sunday and holiday transportation meet the same time schedule as the M-F need?

Answer: Normally, weekday transportation times remain the same. Occasionally, CIVMARS are released early, i.e. holiday, weather related, etc., and those times would be communicated via the POC to the contractor with as much notice as possible. Transportation Saturday, Sunday, and holidays to be determined, if required at all.

9. Question: Will you please provide a daily representation of the number of personnel requiring services for the latest 1 year period? According to the CLIN, transportation is to be priced by the day, not by the number of personnel to be transported. As you can imagine, it cost less to transport the daily average of 120 than the 250 estimated max. For this reason, we respectfully request that the transportation CLIN's be changed to somehow accommodate the fluctuating numbers or we need more information on the transportation needs please. Without a yearly transportation/lodging history by date and in accordance with the estimated number of lodging room nights, the math says over 5 buses at 48 each but your daily average is 120 which is 3 vehicles. If we figure 5 instead of 3 we are overcharging the government or pricing ourselves out of competition. Any additional information you can provide in regards to the transportation would be most helpful. – Answer: As of 8/8/16, N124 response is:

Daily numbers for the past year will not be provided. However, an average of hotel rooms used per month over the past year is provided:

Aug 2015 average 157 hotel rooms

Sep 2015 average 157 hotel rooms

Oct 2015 average 144 hotel rooms

Nov 2015 average 129 hotel rooms

Dec 2015 average 103 hotel rooms

Jan 2016 average 143 hotel rooms

Feb 2016 average 122 hotel rooms

Mar 2016 average 144 hotel rooms

Apr 2016 average 133 hotel rooms

May 2016 average 117 hotel rooms

Jun 2016 average 122 hotel rooms

Jul 2016 average 111 hotel rooms

10. Question: Can you please provide an estimate of the number Mariners that arrive on a daily basis that do not have advance reservations?

Answer: The answer to this question is unknown by MSC personnel, as there is no data collection

11. Question: What are the required hours for the third party security services to be at the lodging facilities during weekday nights, Monday – Friday?

Answer: - 5PM-7AM (Sunrise to sunset).

12. Question: If two hotels share the same parking lot, can one security guard provide security for both hotels?

Answer: No.

13. Question: What if say on a Friday we have a large group check out of the primary facility dropping the 51% to say 40% and we have no incoming CIVMAR's on Saturday and the #1 back-up ends up with say 55% of the total in-house group for that night or weekend, will we be in breach of contract knowing we can't move CIVMAR's from the #1 back up to the primary? - Answer: MSC understands that the scenario described could happen due to a large number of checkouts on a given day. As soon as the number at the primary hotel falls under 51%, all attempts to house new incoming CIVMARS at the primary hotel to increase to 51% or higher should be made.

14. Question: Can you please advise us how many days of the previous year your Command has consumed more than 150 rooms per evening?

TOTAL 103 days

Aug 2015 25

Sep 2015 21

Oct 2015 13

Nov 2015 9

Dec 2015 0

Jan 2016 15

Feb 2016 1

Mar 2016 11

Apr 2016 2

May 2016 3

Jun 2016 3

Jul 2016 0

15. Question: Can an offeror proposed more than two secondary hotels to fulfill this requirement?

Answer: Two secondary hotels is the minimum requirement as long as the primary hotel houses 51% of the CIVMARS.

16. Question: You have a line item for transportation and a line item for lodging in the solicitation. There is no line item for security.

Answer: There is no line item for security because it’s part of lodging services hotels provide at no extra cost.

17. If a secondary hotel has a sister property located next, would accessing their facilities for the washer and dryer be acceptable to meet the 3 washers/dryers requirement.

Answer: Each hotel (Primary and each overflow property) must meet the requirements set in the RFQ. There is no sharing of facilities.