Attachment 4 PAST PERFORMANCE QUESTIONNAIRE.doc

PAST PERFORMANCE QUESTIONNAIRE

1.

CONTRACTOR IDENTIFICATION

a. Contractor: _______________________

b. Program Title: _____________________

c. Contract Number: __________________

d. Type of Contract: ______ Percent Complete ____________

Note: Whether identified or not, if you have any knowledge of other contracts for the identified contractor, you are requested to complete a questionnaire for each contract or subcontract similar to this acquisition.

2.

RESPONDENT IDENTIFICATION

a. Name ________________________________________________

b. Agency ______________________________________________

c. Position ______________________________________________

d. Relation to Program _____________________________________

e. Phone/Fax Number _____________________________________

3.

PROGRAM CHARACTERISTICS

3a. Please identify the characteristics of the program.

None (n), Some (s), Many (m)

a. Systems Integration. _________

b. Teaming with the Government._________

c. Development of complex systems. __________

d. Directed subcontracts. ___________

e. Manufacturing of a complex system. __________

f. Timely delivery of equipment for installation. __________

g. Configuration Management of Complex Systems during development. __________

h. Reliability and Maintainability Program development, management, and control. __________

i. System Safety. __________

j. Hazmat/Environmental Program Development, Control and Management. __________

k. Quality Assurance Management. ____________

l. Corporate Oversight and Management of Aviation related programs to include use of subcontract(s) in support of developing the major system. ________

m. Development and support of complex software and supporting documentation. __________

n. High fidelity modeling and simulation development, validation and documentation. __________

o. Earned Value Management System (EVM) with Cost Performance Reporting (CPR).___________

p. Development and or Execution of a comprehensive supportability that reduced life cycle costs. __________

q. Delivered effective supportability products. __________

r. Commercial Off The Shelf (COTS)/Non-Developmental Items (NDI) usage. ________

s. Avionics Systems Integration/Installation. _________

t. Aircraft Field Maintenance at multiple sites in support of flight operations. __________

u. Management of Government Furnished Property (GFP). ___________

v. Aircraft Heavy Maintenance to include major aircraft repairs/modifications/inspections, engine, propeller and aircraft component overhaul, repair and configuration tracking. ______

w. Operation, Development and Maintenance of Computerized Management Information Systems in support of Aircraft Field and Heavy Maintenance requirements at multiple sites. __

x. Configuration Management of Aircraft and Aircraft Components. __________

y. Aircraft Flight Operations on Military sites. ___________

z. Engineering support for Field and Heavy Maintenance Activities supporting multiple aircraft sites. ___________

aa. Hazmat/Environmental Program Development, Control and Management. __________

ab. Flight/Industrial Safety/Quality Assurance Management and Oversight of Field and Heavy Maintenance activities. ____________

ac. Corporate Oversight and Management of Aviation Maintenance Programs to include use of subcontract(s) in support of aircraft operating out of multiple sites. ________

ad. Supply Support for Field and Heavy Maintenance activities supporting multiple aircraft sites._________

ae. Management of Personnel performing aircraft maintenance at multiple sites to include training, recruitment and transfer of personnel between sites on a worldwide basis. _____

af. Obtaining Customs Clearances for overseas shipment of parts and material. __________

ag. Development of systems requiring DITSCAP certification. _____________

ah. Development of systems or equipment embedding COMSEC equipment. ___________

3b. Please provide a short description of the subject contract. ________________________________________________________________________________________________________________________________________________________________________________________________________________________ 4.

PERFORMANCE LEVELS

4.1 PERFORMANCE GRADES (Use these grades to provide the overall rating where requested below.)

Blue (Exceptional) - Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.

Purple (Very Good) - Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

Green (Satisfactory) - Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

Yellow (Marginal) - Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.

Red (Unsatisfactory) - Performance does not meets most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

4.2

QUESTIONS

4.2.1

TECHNICAL (QUALITY OF PRODUCT)

a. What kind of quality problems or strengths that were experienced by the contractor?

b. What was the cause of these quality problems or strengths?

c. To what extent has corrective actions been taken to the correct problem(s) identified above and to what extent have the corrective actions been effective? Describe the progress made to date. Also explain to what extent did the corrective actions address the root cause of the problem(s) and result in systemic improvement such that similar problems would not reoccur.

d. Overall, the contractor's quality performance is rated ________________________.

4.2.1.1

PRODUCT PERFORMANCE

a. What kind of technical product performance problems or strengths were experienced by the contractor?

b. What was the cause of these technical problems or strengths?

c. To what extent has corrective actions been taken to the correct problem(s) identified above and to what extent have the corrective actions been effective? Describe the progress made to date. Also explain to what extent did the corrective actions address the root cause of the problem(s) and result in systemic improvement such that similar problems would not reoccur.

d. Overall, the contractor's technical performance is rated ________________________.

4.2.2

SCHEDULE PERFORMANCE

a. What kind of delivery/schedule problems or strengths were experienced by the contractor?

b. What was the cause of these delivery/schedule problems or strengths?

c. To what extent has corrective actions been taken to the correct problem(s) identified above and to what extent have the corrective actions been effective? Describe the progress made to date. Also explain to what extent did the corrective actions address the root cause of the problem(s) and result in systemic improvement such that similar problems would not reoccur.

d. Overall, the contractor's delivery/schedule performance is rated ______________________.

4.2.3

COST PERFORMANCE

a. What kind of Cost problems or strengths were experienced by the contractor?

b. If the contractor experienced an overrun please provide the percentage. _________

c. What was the cause of these Cost problems or strengths?

d. If available, provide earned value cost performance measures including indices for cost efficiency (CPI) and schedule efficiency (SPI). Based on this information, please provide a narrative assessment of their performance.

e. To what extent has corrective actions been taken to the correct problem(s) identified above and to what extent have the corrective actions been effective? Describe the progress made to date. Also explain to what extent did the corrective actions address the root cause of the problem(s) and result in systemic improvement such that similar problems would not reoccur.

f. Overall, the contractor's Cost performance is rated ________________________.

4.2.4

MANAGEMENT

4.2.4.1

MANAGEMENT RESPONSIVENSS

a. What was the contractor’s record of timeliness, completeness and quality of problem identification, corrective action plans, proposal submittals (especially responses to change orders, engineering change proposals, or other undefinitized contract actions), the contractor's history of reasonable and cooperative behavior, effective business relations, and customer satisfaction.

4.2.4.2

SUBCONTRACT MANAGEMENT

a. What was the contractor’s success with timely award and management of subcontracts, including whether the contractor met or exceeded small business, small disadvantaged business, small business HUBZone, veteran-owned small business, service disabled veteran owned small business, women-owned small business participation and subcontracting goals.

4.2.4.3

PROGRAM MANAGEMENT AND OTHER MANAGEMENT

a. To what extent does the contractor discharges its responsibility for integration and coordination of all activity needed to execute the contract; identifies and applies resources required to meet schedule requirements; assigns responsibility for tasks/actions required by contract; communicates appropriate information to affected program elements in a timely manner.

b. What was the contractor’s risk management practices, especially the ability to identify risks and formulate and implement risk mitigation plans.

c. If applicable, identify and provide information on any other areas that are unique to the contract, or that cannot be captured elsewhere under the Management.

4.2.5 OTHER. Is there any other information regarding this acquisition that you think would be helpful to our evaluation? If so please explain. Examples of additional information that could be helpful to our evaluation include information on (1) problems or strengths with regard to key personnel and (2) the kind of business relationship problems or strengths with regard to management of subcontracts, cooperation with business partners/customers, customer satisfaction, etc.

4.3 SUMMARY: If you had the option, knowing what you know today (pick one), 1) definitely would not, 2) probably would not, 3) might, 4) might not, 5) probably would, 6) definitely would award this contract to this contractor, given the choice? Please explain.