M95494-20-R-0002.pdf

SEE ADDENDUM

(No Collect Calls)

M9549420R0002 02-Mar-2020

b. TELEPHONE NUMBER

703-604-0089

8. OFFER DUE DATE/LOCAL TIME

10:00 AM 01 Apr 2020

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

M954949. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

BRANDON M. PAYNE

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MCICOM HQ

3000 MARINE CORPS PENTAGON

WASHINGTON DC 20350-3000

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

X SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$8,000,000

NAICS:

531311

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

M9549420R0002

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Base Year: Labor

FFP

Base Year Firm-Fixed-Price labor in order to perform all of the services described in the PWS. Description provided in SUBCLIN 0001AA *INFO ONLY CLIN*

PRICING INFO AT THE SUBCLIN LEVEL

NET AMT

0001AA Months Base Year: Labor ELINs A100 - A321

FFP

FOB: Destination

PSC CD: R799

ELIN CHART - BASE YEAR

CLIN 0001 – Base Year Labor – ELIN Chart Below

SUBCLIN 0001AA – ELIN Chart for ELINs A100 – A321:

SUBCLIN ELIN Labor Category Location Quantity Unit of Issue Unit Price Total Price

0001AA

A100 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

A101 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

A102 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

A103 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

A104 Customer Service Desk Representative

MCAS

Miramar CA 12 months TBD TBD

A105 Customer Service Desk Representative

MCB Camp Lejeune, NC 12 months TBD TBD

A106 Customer Service Desk Representative

MCAS Yuma, AZ 12 months TBD TBD

A107 Customer Service Desk Representative

MCB Camp Butler 12 months TBD TBD

A108 Customer Service Desk Representative Camp Futenma 12 months TBD TBD

A200 Asset/Property Manager

Marine Corps Headquarters Arlington VA

12 months TBD TBD

A201 Asset/Property Manager

Marine Corps Headquarters Arlington VA

12 months TBD TBD

A300 Building Manager I MCB Fuji 12 months TBD TBD A301 Building Manager I Camp Futenma 12 months TBD TBD A302 Building Manager I Camp Mujuk 12 months TBD TBD

A303 Building Manager I MCB Camp Butler 12 months TBD TBD

A304 Building Manager I MCAS Yuma, AZ 12 months TBD TBD

A305 Building Manager I MCAS Yuma, AZ 12 months TBD TBD

A306 Building Manager I MWTC Bridgeport CA 12 months TBD TBD

A307 Building Manager I MCAS Cherry Point, NC 12 months TBD TBD

A308 Building Manager I MCLB Barstow, CA 12 months TBD TBD

A309 Building Manager I MCAS Miramar, CA 12 months TBD TBD

A310 Building Manager I MCAS Miramar, CA 12 months TBD TBD

A311 Building Manager I MCB Camp Lejeune, NC 12 months TBD TBD

A312 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

A313 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

A314 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

A315 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

A316 Building Manager I MCB Camp Lejeune, NC 12 months TBD TBD

A317 Building Manager I MCB Camp Lejeune, NC 12 months TBD TBD

Base Year: Travel (NTE $46,824)

FFP

OPTION Option Year 1: Labor

FFP

Option Year 1 Firm-Fixed-Price labor in order to perform all of the services described in the PWS. Description provided in SUBCLIN 1001AA *INFO ONLY

CLIN* PRICING INFO AT THE SUBCLIN LEVEL

A318 Building Manager I CBIRF Indian Head, MD 12 months TBD TBD

A319 Building Manager I Marine Yorktown Barracks, VA

12 months TBD TBD

A320 Building Manager I Stewart ANGB, NY 12 months TBD TBD

A321 Building Manager I MCB Camp Butler 12 months TBD TBD

1001AA Subtotal TBD

1001AA Months OPTION Option Year 1: Labor ELINs B100 - B321

FFP

ELIN CHART - OPTION YEAR 1

CLIN 1001 – Option Year 1 Labor – ELIN Chart Below

SUBCLIN 1001AA – ELIN Chart for ELINs B100 – B321:

1001AA

B100 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

B101 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

B102 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

B103 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

B104 Customer Service Desk Representative

MCAS

Miramar CA 12 months TBD TBD

B105 Customer Service Desk Representative

MCB Camp Lejeune, NC 12 months TBD TBD

B106 Customer Service Desk Representative MCAS Yuma 12 months TBD TBD

B107 Customer Service Desk Representative

MCB Camp Butler 12 months TBD TBD

B108 Customer Service Desk Representative

Camp Futenma 12 months TBD TBD

B200 Asset/Property Manager

Marine Corps Headquarters Arlington VA

12 months TBD TBD

B201 Asset/Property Manager

Marine Corps Headquarters Arlington VA

12 months TBD TBD

B300 Building Manager I MCB Fuji 12 months TBD TBD

B301 Building Manager I Camp Futenma 12 months TBD TBD

B302 Building Manager I Camp Mujuk 12 months TBD TBD

B303 Building Manager I MCB Camp Butler 12 months TBD TBD

Option B304 Building Manager I MCAS Yuma, AZ 12 months TBD TBD

B305 Building Manager I MCAS Yuma, AZ 12 months TBD TBD

B306 Building Manager I

MWTC

Bridgeport

CA

12 months TBD TBD

B307 Building Manager I MCAS Cherry Point, NC 12 months TBD TBD

B308 Building Manager I MCLB Barstow, CA 12 months TBD TBD

B309 Building Manager I MCAS Miramar, CA 12 months TBD TBD

Option B310 Building Manager I MCAS Miramar, CA 12 months TBD TBD

B311 Building Manager I MCB Camp Lejeune, NC 12 months TBD TBD

B312 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

B313 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

B314 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

B315 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

B316 Building Manager I MCB Camp

NOTE: The tasks listed in the chart above that are labeled as "Option" are optional tasks within this period of performance. The Government will notify the Contractor prior to contract expiration when exercising an option, and will further designate which specific tasks are being exercised at the ELIN/Task Area level for this period of performance.

OPTION Option Year 1: Travel ($48,228.72)

COST

ESTIMATED COST

OPTION Option Year 2: Labor

FFP

Option Year 2 Firm-Fixed-Price labor in order to perform all of the services described in the PWS. Description provided in SUBCLIN 2001AA *INFO ONLY

B317 Building Manager I MCB Camp

B318 Building Manager I CBIRF Indian Head, MD 12 months TBD TBD

B319 Building Manager I Marine Yorktown Barracks, VA

12 months TBD TBD

B320 Building Manager I Stewart ANGB, NY 12 months TBD TBD

B321 Building Manager I MCB Camp

1001AA Subtotal TBD

2001AA Months OPTION Option Year 2: Labor ELINs C100 - C321

FFP

ELIN CHART - OPTION YEAR 2

CLIN 2001 – Option Year 2 Labor – ELIN Chart Below

SUBCLIN 2001AA – ELIN Chart for ELINs C100 – C321:

2001AA

C100 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

Option C101 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

C102 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

C103 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

C104 Customer Service Desk Representative

MCAS

Miramar CA 12 months TBD TBD

Option C105 Customer Service Desk Representative

MCAS

Miramar CA 12 months TBD TBD

C106 Customer Service Desk Representative

MCB Camp Lejeune 12 months TBD TBD

C107 Customer Service Desk Representative MCAS Yuma 12 months TBD TBD

C108 Customer Service Desk Representative

MCB Camp Butler 12 months TBD TBD

C200 Asset/Property Manager

Marine Corps Headquarters Arlington VA

12 months TBD TBD

C201 Asset/Property Manager

Marine Corps Headquarters Arlington VA

12 months TBD TBD

C300 Building Manager I MCB Fuji 12 months TBD TBD

Option C301 Building Manager I Camp Futenma 12 months TBD TBD

C302 Building Manager I Camp Mujuk 12 months TBD TBD

C303 Building Manager I MCB Camp Butler 12 months TBD TBD

C304 Building Manager I MCAS Yuma, AZ 12 months TBD TBD

C305 Building Manager I MCAS Yuma, AZ 12 months TBD TBD

C306 Building Manager I

MWTC

Bridgeport

CA

12 months TBD TBD

C307 Building Manager I MCAS Cherry Point, NC 12 months TBD TBD

C308 Building Manager I MCLB Barstow, CA 12 months TBD TBD

Option C309 Building Manager I MCAS Miramar, CA 12 months TBD TBD

C310 Building Manager I MCAS Miramar, CA 12 months TBD TBD

Option C311 Building Manager I MCB Camp Lejeune, NC 12 months TBD TBD

Option C312 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

C313 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

C314 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

Option C315 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

C316 Building Manager I MCB Camp

NOTE: The tasks listed in the chart above that are labeled as "Option" are optional tasks within this period of performance. The Government will notify the Contractor prior to contract expiration when exercising an option, and will further designate which specific tasks are being exercised at

OPTION Option Year 2: Travel (NTE $49,675.58)

Option Year 3: Labor

FFP

Option Year 3 Firm-Fixed-Price labor in order to perform all of the services described in the PWS. Description provided in SUBCLIN 3001AA *INFO ONLY

Option C317 Building Manager I MCB Camp

C318 Building Manager I CBIRF Indian Head, MD 12 months TBD TBD

C319 Building Manager I Marine Yorktown Barracks, VA

12 months TBD TBD

C320 Building Manager I Stewart ANGB, NY 12 months TBD TBD

C321 Building Manager I MCB Camp

2001AA Subtotal TBD

3001AA Months OPTION Option Year 3: Labor ELINs D100 - D321

FFP

ELIN CHART - OPTION YEAR 3

CLIN 3001 – Option Year 3 – ELIN Chart Below

SUBCLIN 3001AA – ELIN Chart for ELINs D100 – D321:

3001AA

Option D100 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

D101 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

Option D102 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

Option D103 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

Option D104 Customer Service Desk Representative

MCAS

Miramar CA 12 months TBD TBD

Option D105 Customer Service Desk Representative

MCAS

Miramar CA 12 months TBD TBD

D106 Customer Service Desk Representative

MCB Camp Lejeune 12 months TBD TBD

D107 Customer Service Desk Representative MCAS Yuma 12 months TBD TBD

Option D108 Customer Service Desk Representative

MCB Camp Butler 12 months TBD TBD

Option D200 Asset/Property Manager Marine Corps Headquarters Arlington VA

12 months TBD TBD

D201 Asset/Property Manager Marine Corps Headquarters Arlington VA

12 months TBD TBD

D300 Building Manager I MCB Fuji 12 months TBD TBD D301 Building Manager I Camp Futenma 12 months TBD TBD Option D302 Building Manager I Camp Mujuk 12 months TBD TBD

D303 Building Manager I MCB Camp Butler 12 months TBD TBD

Option D304 Building Manager I MCAS Yuma, AZ 12 months TBD TBD

D305 Building Manager I MCAS Yuma, AZ 12 months TBD TBD

Option D306 Building Manager I MWTC Bridgeport 12 months TBD TBD

Option D307 Building Manager I MCAS Cherry Point, NC 12 months TBD TBD

D308 Building Manager I MCLB Barstow, CA 12 months TBD TBD

Option D309 Building Manager I MCAS Miramar, CA 12 months TBD TBD

D310 Building Manager I MCAS Miramar, CA 12 months TBD TBD

D311 Building Manager I MCB Camp Lejeune, NC 12 months TBD TBD

D312 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

D313 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

Option D314 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

D315 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

D316 Building Manager I MCB Camp Lejeune, NC 12 months TBD TBD

D317 Building Manager I MCB Camp

NOTE: The tasks listed in the chart above that are labeled as "Option" are optional tasks within this period of performance. The Government will notify the Contractor prior to contract expiration when exercising an option, and will further designate which specific tasks are being exercised at

OPTION Option Year 3: Travel (NTE $51,165.85)

Option Year 4: Labor

FFP

Option Year 4 Firm-Fixed-Price labor in order to perform all of the services described in the PWS. Description provided in SUBCLIN 4001AA *INFO ONLY

D318 Building Manager I CBIRF Indian

D319 Building Manager I Marine Yorktown Barracks, VA

12 months TBD TBD

D320 Building Manager I Stewart ANGB, NY 12 months TBD TBD

D321 Building Manager I MCB Camp

3001AA Subtotal TBD

4001AA Months OPTION Option Year 4: Labor ELINs E100 - E321

FFP

ELIN CHART - OPTION YEAR 4

CLIN 4001 – Option Year 4 – ELIN Chart Below

SUBCLIN 4001AA – ELIN Chart for ELINs E100 – E321:

4001AA

E100 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

Option E101 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

E102 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

E103 Customer Service Desk Representative

MCB Camp Pendleton CA 12 months TBD TBD

E104 Customer Service Desk Representative

MCAS

Miramar CA 12 months TBD TBD

E105 Customer Service Desk Representative

MCAS

Miramar CA 12 months TBD TBD

Option E106 Customer Service Desk Representative

MCB Camp Lejeune 12 months TBD TBD

Option E107 Customer Service Desk Representative MCAS Yuma 12 months TBD TBD

E108 Customer Service Desk Representative

MCB Camp Butler 12 months TBD TBD

E200 Asset/Property Manager

Marine Corps Headquarters Arlington VA

12 months TBD TBD

Option E201 Asset/Property Manager

Marine Corps Headquarters Arlington VA

12 months TBD TBD

Option E300 Building Manager I MCB Fuji 12 months TBD TBD Option E301 Building Manager I Camp Futenma 12 months TBD TBD E302 Building Manager I Camp Mujuk 12 months TBD TBD

Option E303 Building Manager I MCB Camp Butler 12 months TBD TBD

E304 Building Manager I MCAS Yuma, AZ 12 months TBD TBD

Option E305 Building Manager I MCAS Yuma, AZ 12 months TBD TBD

E306 Building Manager I MWTC Bridgeport 12 months TBD TBD

E307 Building Manager I MCAS Cherry Point, NC 12 months TBD TBD

Option E308 Building Manager I MCLB Barstow, CA 12 months TBD TBD

E309 Building Manager I MCAS Miramar, CA 12 months TBD TBD

Option E310 Building Manager I MCAS Miramar, CA 12 months TBD TBD

Option E311 Building Manager I MCB Camp Lejeune, NC 12 months TBD TBD

Option E312 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

E313 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

E314 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

Option E315 Building Manager I MCB Camp Pendleton, CA 12 months TBD TBD

Option E316 Building Manager I MCB Camp Lejeune, NC 12 months TBD TBD

Option E317 Building Manager I MCB Camp

NOTE: The tasks listed in the chart above that are labeled as "Option" are optional tasks within this period of performance. The Government will notify the Contractor prior to contract expiration when exercising an option, and will further designate which specific tasks are being exercised at

OPTION Option Year 4: Travel (NTE $52,700.83)

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 N/A N/A N/A N/A 0001AA Destination Government Destination Government 0002 Destination Government Destination Government 1001 N/A N/A N/A N/A 1001AA Destination Government Destination Government 1002 Destination Government Destination Government 2001 N/A N/A N/A N/A 2001AA Destination Government Destination Government 2002 Destination Government Destination Government 3001 N/A N/A N/A N/A 3001AA Destination Government Destination Government 3002 Destination Government Destination Government 4001 N/A N/A N/A N/A 4001AA Destination Government Destination Government 4002 Destination Government Destination Government

E318 Building Manager I CBIRF Indian

Option E319 Building Manager I Marine Yorktown Barracks, VA

12 months TBD TBD

Option E320 Building Manager I Stewart ANGB, NY 12 months TBD TBD

Option E321 Building Manager I MCB Camp

4001AA Subtotal TBD

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 N/A N/A N/A N/A

0001AA POP 26-MAY-2020 TO

25-MAY-2021

N/A N/A

0002 POP 26-MAY-2020 TO

25-MAY-2021

1001 N/A N/A N/A N/A

1001AA POP 26-MAY-2021 TO

25-MAY-2022

1002 POP 26-MAY-2021 TO

25-MAY-2022

2001 N/A N/A N/A N/A

2001AA POP 26-MAY-2022 TO

25-MAY-2023

2002 POP 26-MAY-2022 TO

25-MAY-2023

3001 N/A N/A N/A N/A

3001AA POP 26-MAY-2023 TO

25-MAY-2024

3002 POP 26-MAY-2023 TO

25-MAY-2024

4001 N/A N/A N/A N/A

4001AA POP 26-MAY-2024 TO

25-MAY-2025

4002 POP 26-MAY-2024 TO

25-MAY-2025

PWS

PERFORMANCE WORK STATEMENT

HOUSING PROPERTY MANAGEMENT SUPPORT (HPMS)

I) BACKGROUND

The Marine Corps Installations Command (MCICOM), Facilities Directorate (GF), is responsible for the management of approximately 702 Unaccompanied Housing (UH) facilities at 24 installations. MCICOM is responsible for the management and oversight of these facilities and for housing services provided to our Marines.

Currently, the primary tool used to manage the unaccompanied operations is uniformed Marines. These are uniformed managers that are temporarily detailed from their units for not less than 12 months. During this time, the day-to-day operations of the housing facility becomes their primary duty, vice a collateral duty. The intent of this contract is to augment the housing staff personnel with contractor support. MCICOM GF requires housing property management services across the regions and installations to support the Marine Corps’ UH Program.

II) SCOPE

The objective of this contract is to obtain housing property management support for United States Marine Corps (USMC) service members residing in UH. The Contractor will be responsible for: coordinating housing program activities; providing detailed responses to housing inquiries from internal and external sources; assisting in the development, analysis, and coordination of housing requirements for all personnel (e.g., permanent parties, students, and recruits); providing background information and advice on housing issues; entering housing data; tracking maintenance requests; following up on resident requests; and providing technical guidance on basic policies and procedures.

MCICOM requires experienced and trained housing property managers and staff to ensure its UH assets are managed and maintained in accordance with Marine Corps Order (MCO) 11000.22, Change 1 (see Attachment A) Marine Corps Bachelor and Family Housing Management Chapter 10, and Department of Defense (DoD) 4165.63M, Housing Management. These regulations may be revised due to legal or regulatory changes and it is the Government’s intention to incorporate regulatory changes under this contract, as required. The Contractor must provide timely, consistent, accurate, and verifiable information on the inventory, utilization, maintenance, and furnishings management with the use of the enterprise Military Housing (eMH) system.

III) TASKS

The following Task Areas are required under this contract. Reports and forms must be in a format compatible with Microsoft Office 2013 (or later) and/or Adobe (*.pdf). Forms from eMH may be in Adobe (*.pdf) format. All reports must be submitted to the designated Installation Housing Representative (IHR) at the local level (see Attachment B for a list of IHRs by installation).

A) Task Area 1 – Operations Management Support

Background – Operations Management Support (OMS) will enable the Marine Corps to provide quality housing services to our UH service members. OMS has historically been provided by active duty service members; however, it is now being transitioned to civilian and Contractor personnel. OMS duties include providing day-to-day operations, tracking maintenance requests, and addressing all resident concerns. Contractor personnel supporting this task area will need to be able to multi-task in order to meet changing day-to-day demands.

Objective – The Contractor shall provide day-to-day housing OMS through the following subtasks: Resident Service Operations; Maintenance Requests; and Resident Services. Contractor support shall consist of billeting, resident services, ordering of supplies and furnishings, planning, scheduling, report preparation, maintenance support, and eMH data entry to ensure UH operations for personnel and community support and property programs are managed and maintained at a high quality level.

1) Resident Service Operations

The Contractor shall provide front desk operations for customers ensuring accurate, prompt, courteous, and professional services. Front desk operations include check-in/check-out functions and maintaining records of room and assignments statuses. The Contractor shall develop a separate file for each resident containing an application for housing, a copy of the conditions of residency agreement, and all pertinent correspondence. The Contractor shall:

a) Complete the Unaccompanied Housing Module (UHM) Check-In Record in eMH. The Contractor shall submit this form to the Government for validation purposes. The Contractor shall coordinate with the Installation Housing Representative (IHR) to assign and terminate room assignments in eMH, or the current Government provided system for all UH rooms/bed spaces, in accordance with Attachment A. The Contractor shall develop a separate file for each resident containing an application for housing, a copy of the conditions of residency agreement, and all pertinent correspondence. The Contractor must ensure the name, DOD ID number, type of occupancy (e.g., permanent party, student, geobachelor, etc.) and room number of each service member is logged in and kept up to date in eMH.

b) Provide an Orientation Brief, review the check-in and housing procedures and policies with incoming residents, and ensure that each resident signs and returns the Check-In Checklist/Occupancy Condition Report.

c) Provide a Departure Brief, review the check-out procedures and policies with the resident, and ensure that each resident signs and returns the Check-Out Checklist/Occupancy Condition Report.

d) Provide key management services utilizing the local government provided system (e.g., SafeLock) to track inventory in UH areas and submit an inventory report. The Contractor shall issue, maintain, and track all keys and locking systems as follows:

• All master keys and master key cards must be logged in/out, stored in a secured area, and inventoried on a daily basis.

• Contractor shall issue keys to residents and authorized personnel only, while maintaining a record of the keys issued.

• Contractor shall address lost, stolen, misplaced, or inoperable keys in accordance with local guidelines and policies provided by the IHR.

• Contractor shall rekey all rooms if and when any master key is unaccounted for, for more than 4 hours.

All re-keying shall be complete within 24 hours upon receipt of notice to proceed from the IHR.

• Contractor shall prohibit unauthorized access to all room and common area keys.

• Contractor shall perform the scheduled preventative maintenance for keyless locks to include battery replacement, card reader cleaning, etc. in accordance with manufacturer recommendations.

• Contractor shall date stamp the batteries so the IHR can track them in USMC Maximo.

e) Complete form DD362, Statement of Charges/Cash Collection Voucher, for all damages caused by residents where reimbursement is required. The Contractor shall submit the completed form to the IHR.

Form DD362 is found in eMH under Reports and Forms.

f) Initiate a Financial Liability Investigation of Property Loss (FLIPL) process in cases where accountability of property, loss, damage or destruction cannot be determined. The Contractor shall itemize damages utilizing the DD Form 1131 and submit to the Government IHR for validation. Once validated, the Contractor shall coordinate with the unit for payment. Form DD Form 1131 is found in eMH under Reports and Forms.

g) Complete Occupancy and Utilization Reports to accurately reflect inventory and utilization. The Contractor shall utilize eMH to determine room availability for adequacy or inadequacy and block rooms that are down for renovation or maintenance or unavailable for assignments due to occupancy requirements.

h) Complete and submit documentation to authorize Basic Allowance for Housing (BAH) to the IHR for approval. Requests for entitlements to BAH “without dependents” may only be submitted for reasons of non-availability of UH when the occupancy rate across the installation is 95% or greater.

i) Submit Supply Requests/Invoices to the IHR for purchase by the Government. The Government will review, approve, and resupply the location, as needed, in order to maintain efficient quantities to execute daily duties and responsibilities. The Contractor shall track and distribute supplies upon receipt.

Reports and Forms Due Date(s) Subtask UHM Check-In Records Daily (A)(1)(a) Orientation Brief/Signed Check-In Checklist Within 7 calendar days after check-in (A)(1)(b) Departure Brief/Signed Check-Out Checklist Within 14 days prior to departure (A)(1)(c) Key Inventory Reports Weekly (A)(1)(d) DD362 As Required (A)(1)(e) DD1131 As Required (A)(1)(f) Occupancy and Utilization Reports Daily (A)(1)(g) BAH Requests As Required (A)(1)(h) Supply Requests/Invoices Monthly (A)(1)(i)

2) Maintenance Requests

The Contractor shall track and maintain maintenance requests. Maintenance requests are anticipated to be submitted by residents in person, by phone, and through email. The Contractor shall:

a) Coordinate with installation facilities maintenance on scheduling preventative maintenance (e.g., filter replacements, smoke detector tests, etc.) to ensure all necessary equipment and machinery is operating at peak performance at each building.

b) Submit all maintenance requests into eMH, print a daily resident maintenance request list, and present to the IHR for validation.

c) Conduct weekly building and change of occupancy inspections to include all common areas in accordance with local checklists provided by the IHR. The Contractor must identify work to be done and develop an inspection report for any repairs that need to be entered into Maximo as a result of the inspections.

d) Request service repair/replacement for laundry room equipment and resident room furnishing through Base Property Control Office (BPCO), as needed.

e) Track all maintenance requests until completion and keep residents updated weekly on the status of outstanding maintenance requests via email. This includes notifying all residents and Unit Commands at least 24 hours before any minor maintenance repairs and 30 days before any required relocations for major repairs. Contractor shall also maintain a Resident Communications Log with the dates of resident’s notifications.

f) Maintain a master schedule of all maintenance requests to include a brief description, target completion date, planned and actual start date, targeted and actual completion date, and type of work (e.g., emergency, urgent, routine). The Contractor must provide reports and Government established metrics to include outstanding and completed actions, maintenance statuses, resident notifications and satisfaction, and a log of all emergency, urgent, and routine service repair calls. The log should include the date the work was started and completed, a description of the repair, the repair company, the repair technician, and who provided escort. The Contractor must provide reports and metrics on maintenance status as required.

g) Escort maintenance personnel and all other support service Contractors inside rooms, as required, and complete a Notice of Entry Form to be left in the room annotating the reason for entry and results (i.e., whether or not the item was repaired).

h) When work is complete, provide resident with an evaluation/comment form and record all comments received in the “reception functional area” of eMH. The Contractor shall review the Resident Satisfaction Report with the IHR and follow up with residents regarding completed service tickets to determine their satisfaction. The applicable form can be found in eMH under Reports and Forms.

Preventative Maintenance List Quarterly (A)(2)(a) Resident Maintenance Request List Daily (A)(2)(b) Building and Change of Occupancy Inspection Report Bi-weekly (A)(2)(c) BPCO Requests/Repair Log As Required (A)(2)(d) Resident Communications Log Weekly (A)(2)(e) Master Maintenance Schedule and Metrics Monthly (A)(2)(f) Notice of Entry Form As Required (A)(2)(g) Resident Satisfaction Report/Follow Up As Required (A)(2)(h)

3) Resident Services

The Contractor shall respond to all questions pertaining to unaccompanied housing operations and polices. The Contractor shall provide customer service support in accordance with MCO 11000.22 CH1 and DOD 4165-63 and local UH Installation operation policy. The Contractor must:

a) Answer phone calls received at the front desk in a timely manner and redirect inquiries to the appropriate party. The Contractor must create a phone call log that identifies the following: the caller’s name/organizations, date/time of call, and subject/reason for call.

b) Provide timely and accurate message services for residents. Develop and send monthly emails and news blasts to residents and Unit/Installation Command leadership on housing items of interest. Distribute bulletins, flyers, posters, and other notices for all UH residents, as necessary. Notices shall be posted on all rooms affected, facility entrance doors, and on UH bulletin boards in all common areas.

c) Provide housing updates to barrack Marine Corps Leadership and Unit Commands, including inventory and utilization, property condition, and outstanding issues/actions (e.g., metrics, maintenance actions, health and safety concerns, resident satisfaction, financial status, audits and recommendations and/or status of improvement efforts).

d) Notify the IHR if Contractor personnel cannot resolve an ongoing customer service issue (e.g., assigning people to rooms, placing trouble calls, issuing cleaning supplies, answering related questions pertaining to UH policy, etc.). The Contractor must provide a summary report for these types of issues.

e) Review comment cards and provide a summary of responses to the IHR on all non-maintenance related issues. The applicable form for this subtask can be found in eMH under Reports and Forms.

f) Follow up with residents on the status of outstanding non-maintenance related issues on a weekly basis.

The Contractor shall upload and track outstanding issues via eMH.

Phone Call Log Daily (A)(3)(a) Monthly Emails & News Blasts Monthly (A)(3)(b) Summary Report of Outstanding Issues Weekly (A)(3)(d) Comment Card Summary of Responses Monthly (A)(3)(e) Non-Maintenance Follow Up Weekly (A)(3)(f)

B) Task Area 2 – Long Range Planning

Background – Long range planning support will enable the Marine Corps to budget properly for housing programs and maximize occupancy. Infrastructure Reset (IR) requires significant changes to how the Marine Corps has determined its requirements for its facilities. Additionally, MCICOM HQ, Regions, and Installations require robust and accurate data on the inventory and utilization of facilities in order to prioritize its limited sustainment and construction resources.

Objective – The Contractor shall provide long range planning support to include Space Management, Renovations, Furnishings, UH Worksheets, and Budgeting Support. Contractor support shall consist of updating and completing UH Worksheets, ensuring maximized space utilization, coordinating with Public Works to update UH fields in the internet Naval Facilities Data Store (iNFADS), developing and monitoring long range plans for housing renovations and construction, and developing and monitoring long range plans for furnishing repair and replacement.

1) Space Management

The Contractor shall provide space management support for planned or new construction and major renovations to facilitate long range planning. The intent of this subtask is to maximize occupancy for each building. The Contractor must:

a) Develop an application or Excel document (Scheduling Tool) that tracks actual occupancy; planned renovation/repair projects; swing space for repairs/renovations; surge space; units per buildings; number of rooms/beds available; rooms/beds occupied; and rooms offline for maintenance/renovation by building.

This tool shall include the following categories: Planned to be Vacated, Planned to be Re-Occupied, and Planned to go Down for Renovation.

b) Track actual occupancy by maintaining a Space Allocation Log that identifies the number of beds, spaces, and rooms being occupied by each Unit Command.

c) Develop and maintain a Planned Occupancy Report that includes increases and decreases in personnel assigned to a specific Unit/UH facility. The report shall include a schedule for vacating rooms and furnishings for maintenance.

d) Coordinate with the Housing Office on the assignment of Unit commands by building, floor, or wing to maximize building occupancy while preserving unit integrity to the maximum extent possible. The Contractor shall update service members and unit commands on planned actions and track unit occupancy.

Scheduling Tool 60 Days after Kick-Off Meeting (B)(1)(a) Space Allocation Log by Unit Daily (B)(1)(b) Planned Occupancy Report Weekly (B)(1)(c)

2) Renovations

The Contractor shall provide support during renovations, demolition, and major repairs. The Contractor must:

a) Coordinate with Public Works and Unit Commands to develop a list of required renovations and cost for renovations.

b) Track, update, and report the status of approved renovation projects to IHR and Unit Commands.

c) Submit requests via eMH to block/unblock rooms for renovations and provide a monthly report.

d) Inspect renovated rooms prior to putting the units back into the housing inventory for assignment. The

Contractor shall develop and track punch-lists.

List of Required Renovations 1 October (B)(2)(a) Blocked /Unblocked Room Report Monthly (B)(2)(c) Renovation Punch List Monthly (B)(2)(d)

3) Furnishings Support

The Contractor shall provide furnishings support to facilitate long range planning. The Contractor must:

a) Evaluate existing furnishings, fixtures and equipment (FFE) (e.g., washer/dryers, linens, mattresses, pillows, blankets, grills, cleaning supplies, vacuum cleaners, beds, furniture, microwaves, refrigerators, etc.) and submit an assessment report of recommended assets to be replaced.

b) Coordinate with the Base Property (G-4) office and develop invoices/purchase orders of required replacement furnishings for IHR approval.

c) Track the status of orders placed.

d) Create a list of abandoned and damaged furnishings and coordinate with the IHR and Defense Logistics

Agency (DLA) Disposition Service to schedule the removal of those items with the base property office.

e) Develop a list of and schedule the cleaning and repairs, as needed, of furnishings, fixtures, and equipment on a quarterly basis.

f) Maintain and label all furnishings and Personnel Support Equipment (PSE) assigned to each barracks room and common area to include laundry rooms. The applicable form for this subtask can be found in eMH under Reports and Forms.

Furnishings Assessment Report 31 July (B)(3)(a) Furnishings Estimate 31 July (B)(3)(b) Abandoned and Damaged Furnishings List 31 July (B)(3)(d) Cleaning and Repair Schedule List 31 July (B)(3)(e) Furnishing Inventory List/Labeling 31 July (B)(3)(f)

4) UH Requirements Worksheets

The Contractor shall complete/update UH Requirements Worksheets in accordance with MCO 11000.22 Change 1.

Contractor shall also enter Inventory Change Request (ICRs) in support of updated UH Requirements Worksheets.

a) Complete UH Requirements Worksheets in accordance with MCO 11000.22 Change 1.

b) Enter Inventory Change Request (ICRs) eMH in support of updated UH Requirements Worksheets.

UH Requirements Worksheets 1 December, 1 April (B)(4)(a) ICRs 1 December, 1 April (B)(4)(b)

C) Task Area 3 – Program Oversight

Background – Per DoD Instruction 4165-63M, all branches of service will utilize eMH. This automated system supports all aspects of UH management, to include assignments, utilization, maintenance request tracking, key control, furnishings inventory, budget planning and program, and overall program administration. Accordingly, the Marine Corps Housing Offices utilize eMH to manage UH reservations, assignments, maintenance, and furnishings.

In an effort to improve operations and maintenance oversight, the accuracy of reports on the overall condition, configuration, capacity and utilization of UH facilities is vital to Marine Corps housing operations.

Objective – The Contractor shall provide Property Assessments, eMH and Metric Reports, Command Coordination, and Resident Satisfaction. Optional Customer Service Training may be provided.

1) Kick-Off Meeting

The Contractor must schedule and attend a Kick-Off Meeting within ten (10) days after the start of performance.

The Government will provide the Contractor with the meeting agenda. The COR will ensure all identified participants are notified in advance of the meeting. The Contractor must develop and submit Kick-Off Meeting minutes to the COR.

2) Property Assessments

The Contractor must:

a) Conduct annual property condition assessment in accordance with the UH checklist and update checklists as required to ensure proper oversight of property. The Contractor must develop a Property Condition Assessment Report that summarizes the following:

i) Inventory and average occupancy rate;

ii) Condition of property (e.g., lighting, HVAC, flooring, and plumbing);

iii) FFE

iv) Improvement recommendations.

b) Develop and maintain an on-going five-year Capital Repair and Replacement (CRR) plan.

c) Update and track work to be completed within a one-year CRR plan. This will have already been developed as part of the five-year CRR plan, above.

d) Review UH checklists and update, as needed.

Property Condition Assessment Report 30 calendar days prior to contract expiration (C)(2)(a) 5 year CRR 30 calendar days prior to contract expiration (C)(2)(b) 1 year CRR 30 calendar days prior to contract expiration (C)(2)(c)

3) eMH and Metrics Reports

The Government establishes the templates for all required housing reports and metrics. The Contractor shall ensure that the housing database and all required reports and metrics are accurately populated and updated on a regular basis. The Contractor must provide suggestions for the improvement of any and all reports. The applicable databases and timeframes for database entries are listed below. The Contractor must:

a) Print a full Inventory & Utilization Report each month to include the following:

i) eMH dashboard Summary – Summary data must be able to be broken down to daily increments.

ii) eMH Inventory & Utilization Report

iii) Metric Reports to include trends and data

iv) Reconciled iNFADs and eMH data

The Contractor must ensure the inventory and occupancy data is accurate and that all eMH modules are properly populated.

b) Develop metrics to display maintenance graphics for the following: average work order completion duration in the last 6 weeks; Life, Health, and Safety work orders in the last 6 weeks; and preventative maintenance completion. The Contractor shall develop a metric report to reflect trends on occupancy, utilization, condition, satisfaction, challenges, improvements, financial execution, and data accuracy.

c) Post up-to-date maintenance requests on bulletin boards weekly.

Inventory & Utilization Report Monthly (C)(3)(a)

4) Resident Satisfaction

The Government will provide the Contractor with Resident Satisfaction Surveys (RSS). The Contractor shall distribute the RSS’s promotional materials locally and encourage resident participation. The Contractor must:

a) Distribute and post the surveys and promotional materials, respectively, to residents.

b) Track the established improvement plan implementation as specified in the RSS report and/or approved by the IHR.

5) Customer Service Training

Training will be provided by the Government subject to the availability of funds. Attendance is based on seat availability and approval of the COR and limited to no more than four (4) employees per year. Travel to attend training in Jacksonville, FL will be in accordance with paragraph XII, Travel Reimbursement.

Typical classes include training on Building Management, Conducting Housing Inspections, and Customer Service in support of equipping employees with what they need to know to manage UH facilities. Classes are usually held for no more than five (5) businesses days.

IV) CONTRACT DELIVERABLES

The Contractor shall provide a Quarterly Executive Summary, by region and the overall USMC HQ level, of the management and operations of the UH program to include inventory and utilization, property condition, and outstanding issues/actions (e.g., metrics, maintenance actions, health and safety concerns, resident satisfaction, financial status, audits and recommendations and/or status of improvement efforts). The Quarterly Executive Summary shall be in a format compatible with Microsoft Office 2013 (or later) and/or Adobe (*.pdf) and must be submitted to the COR.

V) KEY PERSONNEL

A) Building Manager – The Building Manager is responsible maintaining and preserving the real property assets, maintaining or lowering operational costs and ensuring the provision of quality facility related services.

Coordinates all on-site building operations, maintenance, alterations, cleaning, recycling, safety, environmental, and security activities. Receives written or oral customer requests for service, complaints, and other issues and coordinates appropriate action or resolution. (Custodial or maintenance service calls, security, coordination of emergency responses, reimbursable activities, Contractor coordination and scheduling, conference facilities, concessions and parking). Investigates, determines, and coordinates the need for repairs or enhancement projects. Analyzes and monitors impact on building systems and equipment to determine facility capability in meeting customer needs. Prepares reviews and/or considers lifecycle condition analysis and similar assessments. From those findings, integrates and quantifies requirements into a scope of work for the project.

Prepares specifications for, estimates and monitors repairs by Contractors to all items of operating equipment and utilities including electrical systems, water supply and sewage systems in addition to repairs necessitated by damage to buildings due to fire, storms, vandalism, etc. The Minimum Qualifications for this position are as follows:

• Bachelor degree from an accredited university/college in a related field/discipline.

• Five (5) years of experience in the property management field/discipline.

B) Asset/Property Manager – The Asset/Property Manager will manage all aspects of a single property or small portfolio of commercial, industrial, or retail properties including marketing, operations and financial activities.

Responds to tenant needs and coordinates with maintenance staff to resolve problems. Maintains positive relationships and high retention levels with all residents. Responds to all problems and concerns and ensures compliance with rules and regulations. Interacts regularly with property owners to ensure that objectives are being met. Oversees the preparation of accurate, timely and complete reports. Supports the planning, budgeting and control of operating and capital expenditures. Prepares annual budgets, forecasts, management plans, monthly performance reports, and variance reports. Understands and provides explanation for variances. The Minimum Qualifications for this position are as follows:

• Bachelor’s degree from an accredited university/college in a related field/discipline.

• Three (3) years of experience in the property management field/discipline.

C) Desk Clerk – Under limited supervision, the Contractor will assist in the storage of various government and company databases and documents by cataloging, indexing, identifying and marking for efficient retrieval.

Maintains locator records for each document to determine its locations. Prepares data formats, collects and enters data into spreadsheets, and compiles data to develop and produce reports, information, data, and documentation. Provides analysis support on acquisition management. Assists with correspondence, reports or forms from rough or complicated drafts, involving unusual or technical terms; proofreads material to verify accuracy; performs clerical duties which includes maintenance of files, populating electronic databases, extracting and compiling metrics, answering telephone and arranging appointments; operates standard office machines and assists management in producing various reports. The Minimum Qualifications for this position are as follows:

• Associates Degree or equivalent.

• Three (3) years of experience in performing the duties associated with the general description above.

The Contractor shall develop personnel work schedules to ensure tasks described in the PWS are achieved. The following information is provided as historical information only to provide insight on existing work hours/shift schedules:

A typical work day includes eight (8) hour shifts, not to exceed (NTE) 40 hours per week or involve any work that requires overtime or shift differential pay. Any deviation from the Contractor developed work schedule requires prior approval of the Contracting Officer's Representative (COR).

If the Contractor or Government foresee a gap in services performed of greater than 10 consecutive workdays, the Contractor shall coordinate with the Government to provide a suitable substitute and be responsible for the proper training of each substitute. The suitable substitute must meet the Government's minimum performance requirements.

If the Contractor is unable to provide an adequate replacement, then the Contracting Officer reserves the right to submit a Contractor Discrepancy Report (CDR). Multiple CDRs may be cause for termination of the contract.

The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract.

Personnel shall be fully knowledgeable of all safety, environmental, and energy requirements associated with the work they perform.

Working knowledge of structural and mechanical items, facilities and furnishings of dwellings is required in order to provide a sound basis for determining the nature and extent of repairs required and whether said repairs are attributable to normal wear and tear.

Strong communication skills, including the ability to interact effectively with Marine Corps Officers, Senior Non- Commissioned Officers and Civilian Employees. Basic computer skills are essential. Personnel must be knowledgeable in Microsoft Office. Personnel must be knowledgeable in property management. Desired – experience or knowledge of student or residential housing management operations.

The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position and makes them easily identifiable as an employee of said company.