M00264-23-Q-0016 Amendment 0003.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as p rovid ed herein, all terms and cond itions o f th e document referenced in Item 9A o r 10 A, as hereto fore chang ed , remains un ch an ged and in full force and effect.

15A. NAME AND T IT LE OF SIGNER (T ype or print )

30-105-04EXCEP TION T O SF 30

AP PROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) P rescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to provide answers to additional questions resulting from A mendment 2. A ll other terms and conditions remain the same. See A ttachment 6A for additional inf ormation.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 10

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 03-Apr-2023

16B. UNITED STAT ES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Cont ract ing Officer)(Signat ure of person a ut horized t o sign)

8. NAME AND ADDRESS OF CONT RACT OR (No., St reet , County, Sta te and Zip Code) X M0026423Q0016

X 9B. DATED (SEE IT EM 11)

22-Feb-2023

10B. DATED (SEE IT EM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS IT EM ONLY AP PLIES TO AMENDMENT S OF SOLICITAT IONS

X Th e ab ove n umbered solicitation is amend ed as set forth in Item 1 4. Th e hou r and date sp ecified for receipt o f Offer is extend ed , X is not extended.

Offer mu st ackn owled ge receipt of this amen dment p rior to the h our an d d ate specified in the solicitation or as amen ded b y o ne of the following method s:

(a) By completing Items 8 and 15 , and returnin g 1 co pies of the amen dment; (b ) By ackn owled ging receipt of this amen dment o n each copy of the o ffer sub mitted ;

o r (c) By separate letter o r teleg ram wh ich includ es a reference to th e so licitation and amend men t nu mbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtu e of this amen dment y ou desire to change an offer already su bmitted, su ch change may be made by teleg ram or letter, p rovid ed each telegram o r letter mak es reference to th e so licitation and this amen dment, an d is receiv ed prio r to the op en ing hou r and date sp ecified.

12. ACCOUNTING AND AP PROP RIATION DATA (If required)

13. THIS ITEM AP PLIES ONLY T O MODIFICATIONS OF CONT RACT S/ORDERS.

IT MODIFIES T HE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED P URSUANT T O: (Spec ify aut horit y) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN T HE

CONT RACT ORDER NO. IN ITEM 10A.

B. T HE ABOVE NUMBERED CO NTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office , appropria tion dat e, et c.) SET FORT H IN ITEM 14, PURSUANT TO T HE AUT HORITY OF FAR 43.103(B).

C. T HIS SU PP LEMENTAL AGREEMENT IS ENT ERED INTO PURSUANT TO AUT HORITY OF:

D. OT HER (Specify type of modificat ion and aut horit y)

E. IMP ORTANT: Contrac tor is not, is required t o sign this document and re turn copies to t he issuing office.

14. DESCRIP TION OF AMENDMENT/MODIFICATION (Organize d by UCF sec tion headings, inc luding solic ita tion/contrac t subject mat t er whe re feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If app licable)

6. ISSUED BY

3. EFFECTIVE DATE

03-Apr-2023

CODE

MCINCR - RCO

2010 HENDERSON RD

COLIN SASSER

QUANT ICO VA 22134

M00264 7 . ADMINISTERED BY (If o ther than item 6)

4 . REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

M0026423Q0016

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS) for HQMC AV Capabilities Integration Services

1.0 Scope: The scope of this requirement is to provide Headquarters, U.S. Marine Corps (HQMC) and tenant activities (Pentagon, Arlington Service Center (ASC), Henderson Hall, Marine Barracks Washington 8th & I, in the Washington, DC National Capital Region, and the Raven Rock Mountain Complex) with a full range of commercial item audiovisual (A/V) products, equipment, services and total A/V solutions/Capabilities required for conference rooms, instructional classrooms, executive offices, theaters, auditoriums, and other special access facilities (to include small deployable AV capabilities suites). The Contractor shall provide a current service and product offerings price list in response to the HQMC AV Services and Products Pricing Template for this requirement. A/V Capabilities Suite design, engineering and configuration, component selection, installation, programming, maintenance and warranty support, and product upgrade/refresh are principal performance areas under this requirement.

2.0 Background: The mission of the Headquarters, U.S. Marine Corps HQMC Information Systems Management Branch (ARI), located at the Pentagon in Washington, DC, is to provide audiovisual information services, equipment, and A/V capabilities suite life cycle management to its constituent HQMC and tenant activities customers.

Customer requirements are developed through a process in which each HQMC and tenant activity coordinates the phased development of their requirements (A/V needs). This phased development results in a defined A/V capability end state. The customer defined A/V end state is achieved through the utilization of this PWS and includes, contracting, A/V capabilities suite design, engineering, programming, and development, A/V Capabilities suite and equipment installation and installation oversite, end-user training, and maintenance/repair/warranty support for one year. Areas requiring audiovisual support at HQMC, and tenant activities consist primarily of conference rooms, instructional classrooms, executive offices, theaters, auditoriums, and special access facilities for customers at the Pentagon, Arlington Service Center, Henderson Hall, Marine Barracks Washington 8th & I, in the Washington, DC National Capital Region, and the Raven Rock Mountain Complex.

2.1 Background (facilities): ARI is responsible for providing total A/V solutions, (including A/V equipment, services and life cycle maintenance) for: over fifty conference rooms and 300 + wall mounted displays within the pentagon; six conference rooms within the Arlington Service Center; one conference room, one special access facility, four classrooms and one theater/auditorium within Henderson Hall; two conference rooms, one auditorium and a video and audio production capability within Marine Barracks Washington 8th & I, and two special access facilities within the Raven Rock Mountain Complex. The A/V capabilities suites within the facilities listed above vary in complexity and capability. A/V Capabilities include everything from video and audio teleconferencing, fully integrated suites with displays, overlays and all typical A/V components designed and integrated into A/V suites.

3.0 Security: Services will be performed in both the Non-Secure Internet Protocol Router (NIPR) and Secure Internet Protocol Router (SIPR) environment as well as in Unclassified, Secret and Top-Secret areas / facilities.

The Contractor must be capable of performing work in all three of these areas. All Contractor personnel must be able to pass Government screening checks conducted by the Government when accessing the Pentagon, Government facilities, and office spaces. All personnel performing services in a “Secret” classified (secured) location must have a clearance equal to or higher than the Secret area they are working in and must not require escorts in the execution of their work. A minimum of a Secret clearance is required for performance under this PWS (e.g., SIPRNET installation or other secure area access requirement). The Contractor must also have the ability to perform work in Top Secret area /facility with proper escorts. Task orders issued under the IDIQ will require all personnel to have a Secret clearance.

4.0 Requirements: Per the Service Requirements in Paragraph 4.1 and Product Offerings in Paragraph 4.2 the Contractor shall provide, in response to written Government PWS, products and services conforming to the HQMC AV Services and Products Pricing Template mentioned in paragraph 1.0 (and supplied with this PWS). The Government recognizes that the complexity of an optimal customer solution frequently requires a combination of sophisticated equipment integration and programming services delivered as a total package. As such, the contractors shall provide the broadest scope possible for delivery of contractor capabilities in response to customer requirements.

4.1 Organization of Service Requirements: Market research to support the development of customer requirements illustrates that a logical structure exists for the range of services and products likely to be ordered. This structure provides the framework for the formation of the requirement, ensuring consistent organization of requirements and simplifying the pricing structure. Broad service groups include Requirements Assessment; Design and Engineering; Project Management, Installation and Programming; Customer Training/Orientation; and Maintenance and Technical Support. The following synopses provide an overview of the types of efforts anticipated under each of the principal service groups.

The Contractor is responsible for ensuring they possess and maintain suitable service offerings to meet the requirements anticipated under this PWS. The contractor shall provide a Program Manager (PM) responsible for interface with the Government Contracting Officer’s Representative (COR) and Contracting Officer. The contractor PM shall be vested with the authority to represent the contractor in good faith business dealings and to serve as the contractor's principal in response to the Service requirements within this PWS, or related business communications.

These efforts include, but are not limited to:

4.1.1. Requirements Assessment: Perform consultations, review and analysis of draft customer requirements, on-site inspection and walkthroughs of physical space, review of customer plans/drawings, and develop preliminary schematics/sketches. This includes assessing the network environment within the Pentagon, Henderson Hall, Marine Barracks Washington, the Arlington Service Center, and the Raven Rock Mountain Complex. Be familiar with and knowledgeable of required processes and procedures for coordinating network connectivity and network configuration, as well as facilities requirements, with internal and external organizations to the Marine Corps who provide network and facilities support.

4.1.2 Design and Engineering: Based on customer requirements and assessments, develop drawings, specifications, and configurations for equipment hosting, wiring, and cabling, rack mounting, assembly, modifications to existing suites, and scalable security solutions. Design and Engineering produce fully integrated total A/V solutions. Some A/V solutions will utilize an existing A/V capabilities suite and require incorporating new or additional capabilities as well as completely new solutions from the ground up. A/V capabilities suites may be classified and/or unclassified. A/V capabilities suites may operate in a copper, fiber or both environments.

4.1.3 Project Management, Installation and Programming: Project execution and schedule management, on-site supervision of installation crews, quality control, equipment checkout/functional tests; customer interface, and inspection/acceptance/turnover. Installations and programming shall be accomplished by certified installers and programmers (PWS 9.1 – 9.5) based upon the selected solution. Workmanship shall be warranted by the contractor and preferred customer terms and conditions shall be provided. Contractor provides all drawings, schematics, editable programming source code, touch panel GUI design (for customer approval), and all associated documentation produced from installing A/V Capabilities Suites. The installation process includes racks of equipment are built, wire managed and tested for functionality before delivery to a client site;

technicians prepare client site by pulling infrastructure cabling and mounting support devices; infrastructure cabling is integrated into equipment racks, wire managed, terminated; programming is completed; necessary network configuration with external service providers is accomplished, and the entire solution is tested on site as installed. A/V capabilities suites programming include touch panels that can control anything within the designed suite and include (but not limited to) Whole Room Automation, Lighting Control, Video Source Control, Audio Source Control, Slideshow Presentation Control, Video Teleconference Control, and Teleconference Control. The control suite programming process includes a systematic review of the client requirements with the engineer; graphical design of each page required to control the suite; back-end code that drives the suite is written; completed code is tested; a manual with screenshots of the touch panel is created outlining step by step instructions of how to accomplish tasks within the A/V suite.

4.1.4 Customer Training/Orientation: Provide individual/group on site instruction on equipment installations, suite operation, preventive maintenance, troubleshooting, warranty provisions, and service requests.

4.1.5 Maintenance and Technical Support: Provide maintenance and technical support solutions for installed equipment, on-site preventive/corrective maintenance, warranty support, replacement of defective equipment, and records/document control. Warranty support shall be for one year after the installation of an AV capabilities suite with an option for one additional year of warranty / maintenance support.

Maintenance for installed equipment does not include 24x7 support.

Typically, the A/V suite user will contact the HQMC A/V Program Office if an A/V suite (still under the one-year maintenance and warranty period) is not working. The HQMC A/V Program Office will perform an initial service call to verify if the equipment is malfunctioning or if it is operator error. If it is determined that the A/V equipment needs repair or replacement (usually a manufacturers RMA), then the HQMC Program Office will contact the contractor and schedule a service call. All service call coordination during the one-year period will occur between the HQMC A/V Program Office and the contractor.

On-site contractor service calls are executed M-F 0700 – 1600 with a response time of 24 hours after notification (typically the next business day).

4.2 Organization of Product Offerings: Historical ordering trends have identified the following broadly defined product groups: Media Control Equipment (e.g., Crestron, touch screen); Display Devices (video monitors, projection equipment); Audio Equipment (microphones, speakers); Video/Recording Equipment (Blu- Ray’s, DVDs, CDs, cameras, displays); Video Teleconferencing Conferencing equipment (Cisco); Lighting (energy efficient, scalable); Rack Equipment (A/V cabinets, shelving); and Ancillary Equipment (lecterns, SMART boards, interactive tables). The following synopses provide an overview of the types of equipment/configurations anticipated under each of the principal product groups.

The Contractor is responsible for ensuring they possess and maintain suitable product offerings to meet the requirements anticipated under this PWS. The contractor shall provide a Program Manager (PM) responsible for interface with the Government Contracting Officer’s Representative (COR) and Contracting Officer. The contractor PM shall be vested with the authority to represent the contractor in good faith business dealings and to serve as the contractor's principal in response to the product offerings within this PWS, or related business communications.

These items include, but are not limited to:

4.2.1 Media Control Equipment: Includes media control equipment and networking, touch screen displays, remote operations, signal management/amplification/processing, data management/distribution, power management, and associated cabling, connectors/infrastructure.

4.2.2 Display Devices: Includes high-definition LCD, LED, plasma and DLP high definition (HD) projectors/displays/monitors, portable/mounted, 2.5K-6.5K lumens, high-contrast/resolution pixilation, projection screens, wall/ceiling mounts, replacement lamps, video walls (LED and LCD), and associated cabling, connectors/infrastructure.

4.2.3 Audio Equipment: Includes wired/wireless microphones, in-wall/external speakers, amplifiers, audio conferencing suites, signal extenders/repeaters, console integration, rack mounted suites, and standalone components, headphones, and associated cabling, connectors/infrastructure.

4.2.4 Video/Recording Equipment: Media recording/playback components, Production Video cameras, A/V switches, distribution amplifiers, and HD media players and digital/analog recorders/processors, mixers/EQ devices, reference monitors, and associated cabling, connectors/infrastructure.

4.2.5 Video Conferencing Equipment (VTC): Desktop, auditorium, multi-site connectivity/control, interactive/intelligent displays/monitors/whiteboards, wall-mount/portable displays, streaming video/audio, desktop peripheral plug-in, signal management/switching, webcam/VoIP integration. VTC connectivity may be IP, ISDN or both, and associated cabling, connectors/infrastructure. This also includes Cloud Based Collaboration (CBC) to include AV bridges and utilizing laptops for soft codec utilization.

4.2.6 Lighting/Racks/Ancillary Equipment: Integrated lighting equipment, custom-designed lighting solutions, individual desk/tabletop lighting; custom rack/cabinet equipment mounts, secure rack mounts, portable rack mounts, ergonomic installations; lecterns, tables, annotation/SMART boards, custom furniture configurations, component software for media control applications, and scalable, integrated solutions for customer-specific venues, and associated cabling, connectors/infrastructure.

4.3 Reporting: The contractor shall provide to the government COR, upon request, a comprehensive report of sales accomplished under this contract. The report shall also include, at a minimum, a status of work in progress, any changes to contract product and service offerings, and notations of any areas of difficulty (e.g., schedule slip, quality problems, management changes), and the remedies applied.

5.0 Recognized Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

6.0 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0630 and 1600 Monday thru Friday and occasional weekends except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

7.0 Places of Performance: Various facilities in the Washington DC National Capital Region to include the Pentagon, Arlington Service Center, Henderson Hall, the Marine Barracks, and other facilities in the Washington DC National Capital Region (to include the Raven Rock Mountain Complex) identified in this PWS.

8.0 Data Rights (If applicable): The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

9.0 Special Requirements, Abilities, Certifications, and Business Relationships / Partnerships:

9.1 Audio Visual Designers: Must be InfoComm / AVIXA CTS and CTS-D Certified (Certified Technology Specialist with a Design specialization),

9.2 Audio Visual Engineers: Must hold at least one engineering level certification such as MCSE, MCITP, CTS-D, CompTIA A+, or CompTIA Network +.

9.3 Project Managers: must be InfoComm / AVIXA CTS and CTS-I or CTS-D certified.

9.4 Lead Installation Technicians: must be InfoComm / AVIXA CTS and CTS-I certified.

9.5 Audio Visual Programmers: must be certified “Crestron Master Programmer”, “AMX ACE Programmer”, and certified in Extron programming.

9.6 Manufacturer Relationships / Certifications / Authorized Dealers and Suppliers:

Contractor must have manufacturer relationships (as a partner, authorized dealer, or supplier) of the following manufacturers:

Crestron Biamp Cisco Planar Vaddio Shure Middle Atlantic DaLite Barco Extron

AMX

Crown

JBL

Panasonic

9.7 Contractor location: Installation Technicians, Programmers, Project Managers, Design Engineers, Field Technicians, and all associated personnel required to execute the management, design and engineering, installation, programming, maintenance, training, and technical and administrative support for A/V products, services and total A/V solutions under this PWS must be physically located within a 50-mile radius or 45-minute drive of the Pentagon, Washington DC.

9.8 Security Documentation: Contractors will be required to have a DD Form 254 on file.

9.9 DoD and Marine Corps Network requirements: All equipment, components, software, and peripherals within A/V capabilities suites installed under this PWS must conform to all DoD and federal guidance, rules, and policy.

Equipment, components, software, and peripherals must be DISA certified for use on the network and approved for connection to the Marine Corps Enterprise Network (MCEN) and must adhere to all Marine Corps and Pentagon policies for IT, networking, and cybersecurity. All work performed under this PWS must adhere to the above and below listed Organizations and Commands policies, rules, and regulations. Agencies, Organizations and Commands with policies, rules, and regulations governing A/V capabilities suites include:

Marine Corps Cyberspace Operations Group (MCCOG)

Defense Information Systems Agency (DISA)

Headquarters Marine Corps, Administration and Resource Division, Information Systems Management Branch (ARI)

Headquarters Marine Corps, Cybersecurity Division, Command, Control, Communications, and Computers

(C-4)

Washington Headquarters Services, Joint Service Provider (JSP)

10.0 Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective Quality of Work Performed:

Use of resources (services and products) to provide acceptable (or better) results through the following:

Technical accuracy.

Thoroughness of assessment / findings.

Appropriateness of resources (services and products) applied to achieve results.

Standard < 5% rejection rate of all formal deliverables submitted under the performance provisions of the contract

<10% rejection rate of draft and first-time submissions.

Performance Threshold

Zero deviation from standard

Method of Surveillance

100% Inspection Reconciled per Task Order by Gov’t COR and Contractor Program Manager.

Responsiveness:

Effective use of contractor resources to meet ongoing (conventional) and discrete (unforeseen) work requirements emerging at the project levels, including:

Providing effective responses to requirements.

Effective balancing of resources ( s e r v i c e s a n d p r o d u c t s ) to accomplish work requirements without sacrificing priorities or creating unstable performance.

Response provided to COR within 24-hrs., strategy provided to COR <48-hrs. from notification, including:

-Approach agreement -Deliverables -Availability of staff

100% Inspection Reconciled per Task Order by Gov’t COR and Contractor Program Manager.

Planning:

Includes effective assignment of staff and selection of products to work priorities and tasks therein delineated, and effectively managed across both contract and project levels, including:

Coordination with COR.

Thoroughness of resource assessments.

Effectiveness of labor

(services) and equipment (products) usage.

Forecast use of labor (services) and equipment (products) resources to meet quality standards without increasing current performance scope (e.g., n o change orders).

No personnel changes throughout individual project (Task Order).

< 5% Equipment (product) changes / substitutions per individual project (Task Order).

Any deviation in equipment (product) above 5% per individual Task Order must be approved by the COR and must directly be a result of manufacturer issues or other unforeseen problems completely out of control of the contractor (e.g., supply chain issues, availability of parts / components from manufacturers).

Order by Gov’t COR

Staffing:

Includes selection of qualified staff to meet requirements:

Adequacy of skills.

Experience of contractor employees to meet program requirements across projects.

Use of contractor employees to ensure most qualified capabilities are applied.

Responsiveness and use of contractor employees for workload management.

Audio Visual Designers: CTS-D certified.

Audio Visual Engineers: Engineering level certifications such as MCSE, MCITP, CTS-D, Comp TIA A+, Comp TIA Networking +.

Project Managers: CTS, CTS-I, or CTS-D certified.

Lead Installation Technicians: CTS-I certified.

Audio Visual Programmers: Crestron, AMX, and Extron certified.

Staff stability maintained at > 90% per year

No personnel changes during individual projects (Task Order).

> 30-day’s notification of personnel changes between Task Orders.

Order by Gov’t COR and Contractor Program Manager.

Management and Administration:

Includes the following measures of performance and compliance:

Deliverables shall be complete, accurate, and prepared to a professional standard.

Quality of the Contractor’s overall technical management strategy.

Ability to identify and preclude problems or resolve issues.

Effectiveness of their use o f industry standard quality practices, ( s e r v i c e s a n d p r o d u c t s ) .

Resolution of invoice anomalies.

Effectiveness of their overall contract management.

Aggregation of subordinated areas assessed using progressively more objective criteria – ratings considered:

-Excellent – Exceeded performance expectations and abated, or immediately mitigated known problems.

-Acceptable – Met performance expectations and generally responded to problems in a satisfactory manner.

-Unacceptable – Areas of inconsistent performance, prolific problems remain unresolved, and two, or more performance areas are noted as substandard.

Order by Gov’t COR

12.0 DELIVERABLES SCHEDULE

Deliverable Frequency # Of Copies Medium/Format Submit To List of contractor employees with secret clearances

RFQ and Upon Staffing Changes

1 Emailed Excel spreadsheet in PDF

COR

Deliverable Frequency # Of Copies Medium/Format Submit To projected to perform work on this PWS Paragraph 3.0 format preferred, CD will be accepted.

Contract Sales and Progress Report PWS paragraph 4.3

By the 5th of every month after contract award

1 Government supplied Excel spreadsheet template e-mailed

COR

Copies of employee’s certifications as defined / listed in PWS paragraphs 9.1

– 9.5

RFQ and Upon Staffing Changes

1 Email PDF of each certificate preferred, CD will be accepted.

COR

Verification of contractor and employee’s location as defined / listed in PWS paragraph 9.7

RFQ and Upon contract award

1 Email PDF of Word document, CD will be accepted.

COR

(End of Summary of Changes)