Attachment_9_PRS-CAOCL-Services.doc
DOC document 76 KB Posted
- Solicitation number
- M00264-19-R-0013
- Issued by
-
United States Marine Corps
About this file
This document outlines the performance requirements for a federal contract to provide language, culture, training, education, assessment, research and related support services to the United States Marine Corps.
The contractor will be required to deliver services across seven main categories: language, regional expertise, and culture training support; operational and expeditionary cultural and language support; scientific research; institutionalization and DOTMLPF support; assessment; graphic arts and design; and integration services. Performance standards specify deliverable timelines, accuracy thresholds, and inspection methods for written materials, training execution, research outputs, communications products, and more. The contractor must meet stringent quality criteria including limiting revisions and achieving at least 95% accuracy on objectives.
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Other files
| File | Type | Posted |
|---|---|---|
| Attachment_4_Sample_Task_Order_0002_Version_2.docx | DOCX document | |
| Attachment_1_DD_Form_254.pdf | ||
| M00264-19-R-0013_Questions_and_Answers.docx | DOCX document | |
| M00264-19-R-0013_Amendment_0001_CAOCL_RFP.docx.pdf | ||
| Attachment_2_Past_and_Present_Performance_Information.docx | DOCX document | |
| Attachment_7_Deliverables_Unit_Pricing_Matrix.xlsx | XLSX spreadsheet | |
| M00264-19-R-0013.pdf | ||
| Attachment_5_Sample_Task_Order_0003.docx | DOCX document | |
| Attachment_6_CAOCL_SOP_Signed_11_Dec_2018_(1).pdf | ||
| Attachment_8_Offerors_Questions_in_Response_to_Soliciation_Template.xlsx | XLSX spreadsheet | |
| Attachment_3_Initial_Task_Order_0001.docx | DOCX document | |
| Attachment_4_Sample_Task_Order_0002.docx | DOCX document |
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Text version
PRS – CAOCL
Performance Requirement Summary (PRS)
FOR
CAOCL Services Contract
| Deliverable |
| Performance Standard |
| Threshold |
| Measurement/Inspection Method |
LREC Operational
Training and
Education Support
Services
PWS section 5.1.1 Timely deliverables, grammatically correct and complete written material, development and maintenance of training and education material in accordance with applicable CAOCLs directives, professional business acumen.
Conduct of curriculum development research shall require no more than one adjustment of practices. Products shall require no more than two revisions.
| Achievement of objectives with 95% accuracy. |
| Curriculum reviews, After Action Reports |
(AARs), feedback from training participants (students), training surveys, training and education evaluations, Instruction Rating Form (IRF), After Instruction Report (AIR), Student Roster, Exercise Culture Assessment (ECA), Training Reports, Point Papers, Teachbacks (Contractor administered: Academic Review, LREC SME Review Government administered: Relevance / Operational Culture Concepts and Skills Review), Learning Analysis, Training and Readiness tasks, Course Content Review Board (CCRB) outputs, Master Lesson Files (MLF).
100% review of written products.
RCLF Education
Support Services
PWS section 5.1.2
| Products shall require no more than two revisions. All RCLF courses are identified and tracked via each learning management system. Online support packages delivered prior to governments timeline for deployment to the Marine Corps LMS. Government courseware review acknowledgment. |
| Achievement of objectives with 95% accuracy. |
| Inspection of 100% of courseware written products by Government prior to publication. |
Feedback from student in course assessments, student surveys and individual feedback (emails, other correspondence).
Regional and National accreditation organizations accreditation and or reaccreditation of the RCLF program.
Curriculum Content Review Board.
LREC Cultural
Training Execution Services
PWS section 5.1.3 Grammatically correct and complete written material, proper execution of training and education sessions, fulfillment of training and education classes objectives, domain of the regional area/ COCOM and culture taught at the classes. Accurate and timely delivery of all deliverables.
No more than 2 complaints per calendar year. 100% execution of training based on approved curriculum.
| Achievement of objectives with 95% accuracy. |
| Instructional Rating Forms (IRF), After Instruction Reports (AIR), AARs, Teachbacks (Contractor administered: Academic Review, LREC SME Review Government administered: Relevance / Operational Culture Concepts and Skills Review), timely execution of training, adherence to approved curriculum, feedback from training participants (students), training surveys, training and education evaluations. |
Student Roster of each training session executed.
LREC Language
Training Execution
Services
PWS section 5.1.4 Grammatically correct and complete written material, proper execution of training and education sessions, fulfillment of training and education classes objectives, domain of the regional area/ COCOM and culture taught at the classes. Accurate and timely delivery of all deliverables.
No more than 2 complaints per calendar year. 100% execution of training based on approved curriculum.
| Achievement of objectives with 95% accuracy. |
| IRFs, AIRs, AARs, Teachbacks (Contractor administered: Academic Review, LREC SME Review Government administered: Relevance / Operational Culture Concepts and Skills Review), timely execution of training, adherence to approved curriculum, feedback from training participants (students), training surveys, training and education evaluations. |
Student Rosters of each training session executed.
LREC Event
Support PWS section 5.1.5 Proper and timely execution of event support, grammatically correct and complete written material, professional business acumen.
| Achievement of objectives with 95% accuracy. |
| Unit Commander Assessments, Exercise Culture Assessments (ECA), AARs, point papers, unit feedback, meetings, conferences, and seminars, Foreign language domain, and monthly report. |
Operational
Culture and
Language
Expertise Services
PWS section 5.2.1
| Proper support to unit commander and staff, successful coordination of culture and language needs on CAOCL’s Culture and Language training portfolio and services, successful execution of observer functions during exercises, grammatically correct and complete written material, professional business acumen. |
| Achievement of objectives with 95% accuracy. |
| Unit Commander Assessments, percentage of Training Support Requests (TSR) input into the Training database and onto the Pending TSR List within 24 hours, accuracy of TSR input into the Training database, percentage of Task Order line numbers fulfilled as requested by units, AAR’s, meetings, conferences, and seminars, Foreign language domain, and monthly report. |
Expeditionary
Culture and
Language Support Services
PWS section 5.2.2 Successful delivery of senior level expertise in regionally oriented, operationally relevant culture, proper support to unit commander and staff, professional business acumen. Proficiency in native language of area providing SME work.
| Achievement of objectives with 95% accuracy. |
| Unit Commander Assessments, AARs meetings, conferences, and seminars, Foreign language domain, and monthly report. |
Scientific
Research
Services
PWS section 5.3.1 Grammatically correct, edited, proofread, and complete written material, effective use of research theories, methods, and data in deliverables, delivery of translational social, behavioral, cognitive, and evaluation scientific research capability at the doctorate (PhD) level of proficiency, successful delivery of research assistance capabilities, delivery of transcription capability services, compliant with federal law and Marine Corps policy on human subjects protection Inspection of 100% written products. Research and research assistance products shall require no more than two (2) revisions. Transcription products shall require no more than (1) revision. Timely delivery of products.
| Achievement of objectives with 95% accuracy. |
| Research conceptualization and design documentation and protocols, scholarly white papers, scholarly and applied publications, scholarly and applied presentations, literature reviews and annotated bibliographies, overviews of research projects or scientific topics, finalized transcripts, inputs to curricula, reports, vignettes, case studies, operational guides, and reference publications, administrative/scientific documentation of the group, reference databases and libraries, contact lists, statistical reports, text coding reports, transcriptions of audio recordings, video recordings, and hand-written field notes, and/or versions of electronic and printed transcriptions that have been processed to remove protected data (using one of several standard procedures to be provided by CAOCL). |
Deliverables associated with research and research assistance shall pass rigorous scientific peer review according to standards established by federal law and scientific professional associations appropriate to the field of study. Research protocols shall pass review by Marine Corps Human Subjects Research Institutional Review Board. Deliverables associated with raw data transcription shall meet the overall accuracy standard, comply with formatting standards established by government for each protocol, and comply with federal law and Marine Corps policy on the protection of human subjects data.
| Research Support Service PWS section 5.3.2. |
| Grammatically correct, edited, proofread, and complete written material, effective use of research theories, methods, and data in deliverables, delivery of translational social and behavioral scientific research capability at the doctorate (PhD) level of proficiency, compliant with federal law and Marine Corps policy on human subject’s protection. |
Inspection of 100% written products. Products shall require no more than two (2) revisions. Timely delivery of products.
| Achievement of objectives with 95% accuracy. |
| Research conceptualization and design documentation and protocols, scholarly white papers, scholarly and applied publications, scholarly and applied presentations, literature reviews and annotated bibliographies, overviews of research projects or scientific topics, finalized transcripts, inputs to curricula, reports, vignettes, case studies, operational guides, and reference publications. |
Deliverables shall pass rigorous scientific peer review according to standards established by federal law and scientific professional associations appropriate to the field of study. Research protocols shall pass review by Marine Corps Human Subjects Research Institutional Review Board.
| Research Assistant Support Service PWS section 5.3.3. |
| Delivery of research assistance capabilities, written materials are grammatically correct, edited, proofread, and complete, compliant with federal law and Marine Corps policy on human subject’s protection. |
Inspection of 100% written products. Products shall require no more than two (2) revisions. Timely delivery of products.
| Achievement of objectives with 95% accuracy. |
| Administrative/scientific documentation of the group and may also include annotated bibliographies, literature reviews, reference databases and libraries, contact lists, statistical reports, finalized transcripts, and text coding reports. |
Deliverables shall pass rigorous scientific peer review according to standards established by federal law and scientific professional associations appropriate to the field of study.
| Transcription Services PWS 5.3.4. |
| Delivery of transcription capability services, compliant with federal law and Marine Corps policy on human subject’s protection |
Inspection of 100% written products. Products shall require no more than one (1) revision. Timely delivery of products.
| Achievement of objectives with 95% accuracy. |
| Transcriptions of audio recordings, video recordings, and hand-written field notes, and/or versions of electronic and printed transcriptions that have been processed to remove protected data (using one of several standard procedures to be provided by CAOCL). |
Deliverables associated with raw data transcription shall meet the overall accuracy standard, comply with formatting standards established by government for each protocol, and comply with federal law and Marine Corps policy on the protection of human subjects data.
Institutionalization and DOTMLPF
Support Services
PWS section 5.4.1 Support CAOCL integration across the DOTMLPF process.
CAOCL’s institutionalization efforts advanced throughout the DoD and Marine Corps via accurate and timely inputs to policy, doctrine, plans, and other appropriate documents and processes.
Appropriate communication of input opportunities within CAOCL to ensure consistency and accuracy.
| Achievement of objectives with 95% accuracy. |
| Inspection of 100% of written products. |
DON Tracker (and/or other system) tasks communicated appropriately within CAOCL.
DoN Tracker (and/or other system) inputs submitted per HHQ timelines.
| Strategic Communication PWS section 5.4.2 |
| Timely delivery of materials and content as specified in the PWS in formats and styles appropriate to the intended communication venues and audiences. |
CAOCLs message synchronized throughout all required communications platforms.
| Achievement of objectives with 95% accuracy. |
| Inspection of 100% of written, visual, or audio products. |
100% CAOCL communication materials and content synchronized with specified messaging or in the process of being synchronized/updated.
| Assessment Services PWS section 5.5 |
| Assessments and associated products will be grammatically correct and in keeping with all data rights requirements as stated in the clause. |
Assessments and associated products will be designed to meet assessment objectives determined by government and will be evaluated for fit to objective and validity.
Products shall generally require no more than two revisions however as many revisions as is necessary will be made at the request of the government due to emerging requirements.
| Achievement of objectives with 95% accuracy. |
| Reports and data sets reflecting quantitative and qualitative assessments of CAOCL’s activities, programs, and products that can be used to support section, program, and organization-level assessment and the development of internal and external reports. Documentation of assessment tools and approaches used to develop reports and data sets. |
| Graphics Arts and Design Services PWS section 5.6.1 |
| Products will be grammatically correct and in keeping with all data rights requirements as stated in the PWS. |
Products will be formatted appropriately for intended use (e.g., high quality print-ready pdfs for printed narrative materials, reduced file size imagery for electronic transmission, editable word documents for templates, etc.)
Products shall generally require no more than two revisions however as many revisions as is necessary will be made at the request of the government due to the changing nature of requirements.
For each product, unless an exception is made, one digital version is provided in a format that can be edited by government and one digital version is provided in a format that can be transmitted using government systems with limits on file size.
| Achievement of objectives with 95% accuracy. |
| Inspection of 100% of all products which includes but is not limited to digital and printed material. This includes audio, video, still images, and text. |
Editing Services
Section 5.6.2 Product shall require no more than one revision.
Delivery within specified time frame.
| Achievement of objectives with 95% accuracy. |
| Versions of curricular and other materials provided for editing by government. Deliverables are versions of these materials that have been edited to ensure high quality in terms of organization, content flow, terminological consistency, writing style, sourcing/citation, and audience awareness, as well as standard proofreading concerns, such as grammar, punctuation, spelling, and formatting. |
Inspection of 100% of written products.
Integration
PWS section 5.7 Grammatically correct and complete written material, effective integration of services, adequate response time (responses provided within 24 hours) to COR and CAOCL’s management inquiries, proper management of cost, schedule and performance. Inspection of 100% written products. Products shall require no more than two (2) revisions. Timely delivery of reports.
| Achievement of objectives with 95% accuracy. |
| Unit Commander Assessments, AARs, customer feedback, training section data entry, retrieval, and visual data representation, achievement of project objectives. |
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