Attachment_3_Initial_Task_Order_0001.docx

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CAOCL Language & Culture Training, Education Support Assessment and Research Services
Solicitation number
M00264-19-R-0013
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This task order outlines language, culture, and research support services required by the United States Marine Corps. The contractor shall provide subject matter experts to conduct training and education for multiple combatant commands, develop curriculum for the Regional Culture and Language Facility, and provide operational culture and language expertise embedded with Marine units. Additional requirements include social science research support, institutionalizing cultural capabilities, strategic communications, assessments, graphics and design work, and program integration services. The period of performance for the base contract is from April 27, 2020 to April 26, 2021. The contractor must meet defined performance standards for each requirement measured by reviews, surveys, reports and other oversight methods to ensure at least 95% accuracy in achieving objectives.

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INITIAL TASK ORDER

CAOCL LANGUAGE AND CULTURE

TRAINING AND EDUCATION SUPPORT SERVICES

CONTRACT M00264-XX-X-XXX

PERFORMANCE WORK STATEMENT FOR TASK ORDER 0001

Period of Performance: The Period of performance for this Task Order is 27 APR 2020 – 26 APR 2021. The start date is 27 APR 2020. The end date is 27 APR 2021.

Tasks and Deliverables applicable to this task order:

LREC SME (CLIN 0001)

The Contractor shall provide services under this deliverable in accordance with criteria set forth under section 5.1.1.3 of the IDIQ PWS. This includes: LREC subject matter experts who will conduct both training and education support (this includes RCLF content development) to cover SOUTHCOM, AFRICOM, EUCOM, CENTCOM and INDOPACOM; Curriculum Development, and Operational Culture General. Please refer to PWS for specific tasks that encompass CLN 0001.

Task Order Deliverable Specifications: Contractor shall provide the following services under this task order:

Line #
CLIN
DESCRIPTION
Number of Months
1
0001
LREC Operational Training and Education Services
12

RCLF Education Support Services (CLIN 0002) The Contractor shall provide services under this deliverable in accordance with criteria set forth under section 5.1.2 of the IDIQ PWS. This includes: ISD/Courseware Development Capability; RCLF Administrative Services; RCLF Curriculum Development and Revision Services. Refer to PWS for specific tasks under CLN 0002.

Task Order Deliverable Specifications: Contractor shall provide the following services under this task order:

Line #
CLIN
DESCRIPTION
Number of Months
2
0002
RCLF Education Support Services
12

Operational Culture and Language Expertise Services (CLIN 0006) The Contractor shall provide services under this deliverable in accordance with criteria set forth under section 5.2.1 of the IDIQ PWS. Each OCLE is separate capability. OCLE’s purchased for 12 months or more are expected to be permanently assigned to that location.

Task Order Deliverable Specifications: Contractor shall provide the following services under this task order:

Line #
CLIN
DESCRIPTION
Number of Months
3
0006
Operational Culture and Language Expertise Services (MCAGCC)
12
4
0006
Operational Culture and Language Expertise Services (I MEF)
12
5
0006
Operational Culture and Language Expertise Services (II MEF)
12
6
0006
Operational Culture and Language Expertise Services (III MEF)
12
7
0006
Operational Culture and Language Expertise Services (MARFORES/NCR/FORT STORY)
12
TOTAL FOR CLIN 0006
60

Scientific Research (CLIN0009) The Contractor shall provide services under this deliverable in accordance with criteria set forth under section 5.3.1 of the IDIQ PWS. This CLN includes scientific research services, translational research assistance services and transcription services as described in the PWS under section 5.3.1.

Task Order Deliverable Specifications: Contractor shall provide the following services under this task order:

Line #
CLIN
DESCRIPTION
Number of Months
8
0009
Social, Behavioral, Cognitive and Evaluation Scientific Research Services
12

Institutionalization and DOTMLPF Support Services (CLIN0013) The Contractor shall provide services under this deliverable in accordance with criteria set forth under section 5.4.1 of the IDIQ PWS.

Task Order Deliverable Specifications: Contractor shall provide the following services under this task order:

Line #
CLIN
DESCRIPTION
Number of Months
9
0013
Institutionalization and DOTMLPF Support Services
12

Strategic Communications (CLIN0014) The Contractor shall provide services under this deliverable in accordance with criteria set forth under section 5.4.2 of the IDIQ PWS.

Task Order Deliverable Specifications: Contractor shall provide the following services under this task order:

Line #
CLIN
DESCRIPTION
Number of Months
10
0014
Strategic Communications
12

Assessments and Assessment Activities (CLIN 0015) The Contractor shall provide services under this deliverable in accordance with criteria set forth under section 5.5 of the IDIQ PWS.

Task Order Deliverable Specifications: Contractor shall provide the following services under this task order:

Line #
CLIN
DESCRIPTION
Number of Months
11
0015
Assessment Services
12

Graphics Arts and Design Services (CLIN 0016) The Contractor shall provide services under this deliverable in accordance with criteria set forth under section 5.6.1 of the IDIQ PWS.

Task Order Deliverable Specifications: Contractor shall provide the following services under this task order:

Line #
CLIN
DESCRIPTION
Number of Months
12
0016
Graphics Arts and Design
12

Program Management Integration Support Services (CLIN 0018) The Contractor shall provide services under this deliverable in accordance with criteria set forth under section 5.7 of the IDIQ PWS.

Task Order Deliverable Specifications: Contractor shall provide the following services under this task order:

Line #
CLIN
DESCRIPTION
Number of Months
13
0018
Program Management Integration Support Services
12

Travel (CLIN 0019): Contractor shall provide travel in accordance with the travel events listed below in support of Line 1-7, 11-14. Specific travel costs will be priced by the Contractor in a separate spreadsheet document and will identify costs by the Line numbers listed below.

Other Direct Costs (CLIN 0020): As part of this PWS, associated costs pertaining to cost reimbursables will be accounted for under a line item for ODCs. Deployment costs such as hazard and hardship pay, shall be in accordance with the Department of State Standardized Regulations (DSSR). ODCs will be procured as cost reimbursement per pricing agreed upon between the KO and Contractor.

Performance Requirements Summary for this Delivery Order The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Deliverable
Performance Standard
Threshold
Measurement/Inspection Method

LREC Operational Training and Education Support Services PWS section 5.1.1 Timely deliverables, grammatically correct and complete written material, development and maintenance of training and education material in accordance with applicable CAOCLs directives, professional business acumen.

Conduct of curriculum development research shall require no more than one adjustment of practices. Products shall require no more than two revisions.

Achievement of objectives with 95% accuracy.
Curriculum reviews, After Action Reports

(AARs), feedback from training participants (students), training surveys, training and education evaluations, Instruction Rating Form (IRF), After Instruction Report (AIR), Student Roster, Exercise Culture Assessment (ECA), Training Reports, Point Papers, Teachbacks (Contractor administered: Academic Review, LREC SME Review Government administered: Relevance / Operational Culture Concepts and Skills Review), Learning Analysis, Training and Readiness tasks, Course Content Review Board (CCRB) outputs, Master Lesson Files (MLF).

100% review of written products.

RCLF Education Support Services PWS section 5.1.2

Products shall require no more than two revisions. All RCLF courses are identified and tracked via each learning management system. Online support packages delivered prior to governments timeline for deployment to the Marine Corps LMS. Government courseware review acknowledgment.
Achievement of objectives with 95% accuracy.
Inspection of 100% of courseware written products by Government prior to publication.

Feedback from student in course assessments, student surveys and individual feedback (emails, other correspondence).

Regional and National accreditation organizations accreditation and or reaccreditation of the RCLF program.

Curriculum Content Review Board.

Operational Culture and Language Expertise Services PWS section 5.2.1

Proper support to unit commander and staff, successful coordination of culture and language needs on CAOCL’s Culture and Language training portfolio and services, successful execution of observer functions during exercises, grammatically correct and complete written material, professional business acumen.
Achievement of objectives with 95% accuracy.
Unit Commander Assessments, percentage of Training Support Requests (TSR) input into the Training database and onto the Pending TSR List within 24 hours, accuracy of TSR input into the Training database, percentage of Task Order line numbers fulfilled as requested by units, AAR’s, meetings, conferences, and seminars, Foreign language domain, and monthly report.

Scientific Research Services PWS section 5.3.1 Grammatically correct, edited, proofread, and complete written material, effective use of research theories, methods, and data in deliverables, delivery of translational social, behavioral, cognitive, and evaluation scientific research capability at the doctorate (PhD) level of proficiency, successful delivery of research assistance capabilities, delivery of transcription capability services, compliant with federal law and Marine Corps policy on human subjects protection

Inspection of 100% written products. Research and research assistance products shall require no more than two (2) revisions. Transcription products shall require no more than (1) revision. Timely delivery of products.

Achievement of objectives with 95% accuracy.
Research conceptualization and design documentation and protocols, scholarly white papers, scholarly and applied publications, scholarly and applied presentations, literature reviews and annotated bibliographies, overviews of research projects or scientific topics, finalized transcripts, inputs to curricula, reports, vignettes, case studies, operational guides, and reference publications, administrative/scientific documentation of the group, reference databases and libraries, contact lists, statistical reports, text coding reports, transcriptions of audio recordings, video recordings, and hand-written field notes, and/or versions of electronic and printed transcriptions that have been processed to remove protected data (using one of several standard procedures to be provided by CAOCL).

Deliverables associated with research and research assistance shall pass rigorous scientific peer review according to standards established by federal law and scientific professional associations appropriate to the field of study. Research protocols shall pass review by Marine Corps Human Subjects Research Institutional Review Board. Deliverables associated with raw data transcription shall meet the overall accuracy standard, comply with formatting standards established by government for each protocol, and comply with federal law and Marine Corps policy on the protection of human subjects data.

Institutionalization and DOTMLPF Support Services PWS section 5.4.1 Support CAOCL integration across the DOTMLPF process.

CAOCL’s institutionalization efforts advanced throughout the DoD and Marine Corps via accurate and timely inputs to policy, doctrine, plans, and other appropriate documents and processes.

Appropriate communication of input opportunities within CAOCL to ensure consistency and accuracy.

Achievement of objectives with 95% accuracy.
Inspection of 100% of written products.

DON Tracker (and/or other system) tasks communicated appropriately within CAOCL.

DoN Tracker (and/or other system) inputs submitted per HHQ timelines.

Strategic Communication PWS section 5.4.2
Timely delivery of materials and content as specified in the PWS in formats and styles appropriate to the intended communication venues and audiences.

CAOCLs message synchronized throughout all required communications platforms.

Achievement of objectives with 95% accuracy.
Inspection of 100% of written, visual, or audio products.

100% CAOCL communication materials and content synchronized with specified messaging or in the process of being synchronized/updated.

Assessment Services PWS section 5.5
Assessments and associated products will be grammatically correct and in keeping with all data rights requirements as stated in the PWS.

Assessments and associated products will be designed to meet assessment objectives determined by government and will be evaluated for fit to objective and validity.

Products shall generally require no more than two revisions however as many revisions as is necessary will be made at the request of the government due to emerging requirements.

Achievement of objectives with 95% accuracy.
Reports and data sets reflecting quantitative and qualitative assessments of CAOCL’s activities, programs, and products that can be used to support section, program, and organization-level assessment and the development of internal and external reports. Documentation of assessment tools and approaches used to develop reports and data sets.
Graphics Arts and Design Services PWS section 5.6.1
Products will be grammatically correct and in keeping with all data rights requirements as stated in the PWS.

Products will be formatted appropriately for intended use (e.g., high quality print-ready pdfs for printed narrative materials, reduced file size imagery for electronic transmission, editable word documents for templates, etc.)

Products shall generally require no more than two revisions however as many revisions as is necessary will be made at the request of the government due to the changing nature of requirements.

For each product, unless an exception is made, one digital version is provided in a format that can be edited by government and one digital version is provided in a format that can be transmitted using government systems with limits on file size.

Achievement of objectives with 95% accuracy.
Inspection of 100% of all products which includes but is not limited to digital and printed material. This includes audio, video, still images, and text.

Integration PWS section 5.7 Grammatically correct and complete written material, effective integration of services, adequate response time (responses provided within 24 hours) to COR and CAOCL’s management inquiries, proper management of cost, schedule and performance. Inspection of 100% written products. Products shall require no more than two (2) revisions. Timely delivery of reports.

Achievement of objectives with 95% accuracy.
Unit Commander Assessments, AARs, customer feedback, training section data entry, retrieval, and visual data representation, achievement of project objectives.

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