L04_Performance Assessment Questionnaire.docx

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Attached to
Fort Bliss Air Traffic Control Services
Solicitation number
W911S826RA015
Issued by

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This is a Performance Assessment Questionnaire template designed to evaluate contractor performance on the Fort Bliss Air Traffic Control Services contract (W911S826RA015). The document provides a standardized assessment tool for measuring contractor compliance and performance against established criteria and service level requirements for air traffic control operations at Fort Bliss, Texas.

The questionnaire serves as an evaluation instrument for the Government to systematically assess contractor performance throughout the contract period. It establishes metrics and scoring mechanisms to determine whether the contractor is meeting contractual obligations, maintaining service quality standards, and fulfilling performance requirements specific to air traffic control operations. This assessment tool will be used by the contracting officer and technical personnel to document performance ratings, identify deficiencies, and support contract administration decisions throughout the performance period of this small business set-aside solicitation.

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ATTACHMENT L4

Performance Assessment Questionnaire

Please provide your candid responses. The information that you provide will be used in the awarding of federal contracts. Therefore, it is important that your information be as factual, accurate and complete as possible to preclude the need for follow-up by the evaluators. If you do not have knowledge of or experience with the company in question, please forward this Questionnaire to the person who does and notify the Contracting Officer. Please return the completed Questionnaire to the Contracting Officer identified in the cover letter within the stated timeframe.

Rating Definitions:

Substantial Confidence: Performance meets contractual requirements and exceeds many requirements that benefit the end user. Work was accomplished with few, if any, minor problems for which corrective actions taken by the contractor were highly effective. The offeror has been highly successfully in performing the required effort.

Satisfactory Confidence: Performance meets contractual requirements and exceeds some requirements that benefit the end user. Work was accomplished with some minor problems for which corrective actions taken by the contractor were effective. The offeror has successfully performed the required effort.

Limited Confidence: Performance does not meet some contractual requirements. Serious problems with contractor performance were experienced for which the contractor has either not yet identified corrective actions or the corrective actions taken appear only marginally effective. The offeror has had little success performing the required effort.

No Confidence: Performance does not meet most contractual requirements. Serious problems with contractor performance were experienced for which the corrective actions were ineffective. The offeror has not successfully performed the required effort.

PART I. (To be completed by the Offeror)

A. CONTRACT IDENTIFICATION

Contractor/Company Name/Division:

Address:

Program Identification/Title:

Contract Number:

Contract Type:

Prime Contractor Name (if different from the contractor name cited above):

Contract Award Date:

Forecasted or Actual Contract Completion Date:

Nature of the Contractual Effort or Items Purchased:

Total Contract Value:

B. IDENTIFICATION OF OFFEROR’S REPRESENTATIVE

Organization:

Name:

Title:

Date:

Telephone Number:

E-mail Address:

PART II. EVALUATION (To be completed by Point of Contact – Respondent) *Note: rationale is required for each response.

A. Compliance of Products, Services, Documents, and Related Deliverables to Specification Requirements and Standards of Good Workmanship

· Substantial Confidence

· Satisfactory Confidence

· Limited Confidence

· No Confidence

Rationale: __________________________________________________________________

B. Effectiveness of Project Management (to include use and control of subcontractors).

· Limited Confidence

· No Confidence

Rationale: __________________________________________________________________

C. Timeliness of Performance for Services and Product Deliverables.

· Limited Confidence

· No Confidence

Rationale: __________________________________________________________________

D. Effectiveness in Forecasting and Controlling Estimated Costs (Use this Question on Cost Reimbursement Type Contracts Only).

· Limited Confidence

· No Confidence

Rationale: __________________________________________________________________

E. Commitment to Customer Satisfaction and Business-like Concern for its Customers’ Interest

· Limited Confidence

· No Confidence

Rationale: __________________________________________________________________

F. General Comments. Provide any other relevant performance information.

Comment(s): ________________________________________________________________

G. Other Information Sources. Please provide the following information:

Are you aware of other relevant past efforts by this company?

If yes, please provide the name and telephone number of a point of contact:

Point of Contact (Name): __________________________________________ Telephone Number: ______________________________________________

H. Respondent Identification. Please provide the following information:

Organization:

Name:

Title:

Date:

Telephone Number:

E-mail Address:

PART III. RETURN INFORMATION

DISCLAIMER

The information provided in this questionnaire will be used as one factor in the Government's evaluation of past performance under the subject RFP. Past performance information is not the sole basis for contract award; the Government will also evaluate technical capability, pricing, and other factors specified in the RFP. The Government reserves the right to request clarification or additional information from respondents. By submitting this questionnaire, you acknowledge that:

• Your responses are based on your personal knowledge and recollection and may not reflect all relevant facts.

• The Government may contact you for follow-up questions or clarification.

• Your responses may be disclosed to the offeror in summary form (without attribution) in accordance with FAR 15.503(b).

• You are not liable for any consequences arising from the Government's use of this information in its source selection decision.

Please return this completed Questionnaire to the Contracting Officer identified in the cover letter.

Thank you for your assistance.

File details come from the government source that posted it. Updated .