J01_PWS_11SEP2026.docx

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Fort Bliss Air Traffic Control Services
Solicitation number
W911S826RA015
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This is a Performance Work Statement (PWS) for Air Traffic Control (ATC) Services at Fort Bliss, Texas, dated 11 September 2026. The Contractor shall provide continuous 24/7/365 ATC operations across three daily shifts to support all aircraft operations within Fort Bliss airspace, including departing/arriving aircraft at Biggs Army Airfield (BAAF) and flight-following services via an Airspace Information Center (AIC). The contract is structured as a Fixed Price Indefinite Delivery/Indefinite Quantity (IDIQ) award with a 60-day phase-in period, one 10-month base period, four optional 12-month periods, and a 7-day phase-out period, with potential extension of up to six additional months at Government discretion. The Government will provide workspace at Buildings 13488 and 11210, utilities, equipment, and Part 2 of Class IV flight physicals, while the Contractor furnishes all personnel, supervision, training, office supplies, and specialized security procedures.

Key personnel requirements include a dedicated Site Manager with minimum six years Army ATC supervisory experience, ATC and AIC Facility Chiefs each with six years Army ATC experience and current facility ratings, ATC and AIC Training Supervisors with three years experience, Administrative Shift Supervisors with three years experience, and ATC Controllers and AIC Specialists with minimum three years Army ATC experience. All personnel must possess active SECRET (Tier 3) security clearances, valid Class IV Flight Physicals (DD Form 2992), current ATC certifications (AC Form 8060-1 CTO and FAA Form 7220-1), and meet U.S. citizenship or work authorization requirements. The Contractor must develop and maintain a comprehensive Quality Control Plan, establish facility training programs, maintain detailed personnel and operational records using specified DA Forms, submit monthly status reports and operational metrics, and comply with OSHA, Army safety regulations, security protocols including TARP/CIAR training, AT Level I training, IA/IT awareness training, and OPSEC training. The solicitation (W911S826RA015) is set-aside for small business concerns and issued as a Request for Proposal under Part 12 commercial services procedures.

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AIR TRAFFIC CONTROL SERVICES

PERFORMANCE WORK STATEMENT

FORT BLISS, TX

11 SEPTEMBER 2026

Table of Contents

C.1.0 General Information5
C.1.1 Description of Services5
C.1.2 Background5
C.1.3 Objectives5
C.1.4 Scope5
C.1.5 Period of Performance5
C.1.6 Quality Control6
C.1.6.1 Quality Control Plan6
C.1.6.2 Corrective Actions6
C.1.7 Quality Assurance6
C.1.8 Post Award Conference/Periodic Progress Meetings6
C.1.9 Hours of Operation7
C.1.9.1 Level of Support7
C.1.9.2 Federal Government Holidays7
C.1.10 Place of Performance7
C.1.11 Type of Contract7
C.1.12 Security7
C.1.12.1 Threat Awareness Reporting Program8
C.1.12.2 Access and Security Policy8
C.1.12.3 CAC Issue8
C.1.12.4 Restricted Areas8
C.1.12.5 Operations Security9
C.1.12.6 Physical Security9
C.1.12.7 Key Control9
C.1.12.8 Vehicle Registration Requirements10
C.1.12.9 In-processing/Out-processing Requirements10
C.1.12.10 AT Level I Training10
C.1.12.11 iWatch Training10
C.1.13 Security of Classified/Unclassified Information10
C.1.14 Safety11
C.1.14.1 OSHA Standards11
C.1.14.2 Report Fire and Safety Hazards11
C.1.14.3 Environment and OSHA11
C.1.14.4 Personnel Safety11
C.1.15 Personnel12
C.1.15.1 Driver’s License12
C.1.15.2 U.S. Citizen or Authorization12
C.1.15.3 Identification and Badging12
C.1.15.4 Installation’s Rules13
C.1.15.5 Conflicts of Interest & Employment of Government Personnel13
C.1.15.6 Advertising13
C.1.15.7 Key Personnel13
C.1.15.8 Key Personnel Shift Hours13
C.1.15.9 Administrative Shift Supervisors14
C.1.15.10 Resumes & Certifications14
C.1.15.11 Military Personnel14
C.1.15.12 Key Personnel Functions15
C.1.15.13 Facility Chiefs Functions16
C.1.15.14 Training Supervisors Functions16
C.1.15.15 Administrative Shift Supervisor Functions17
C.1.15.16 ATC Controllers / AIC Controllers (Specialists)17
C.1.15.17 Class IV Flight Physicals20
C.1.15.18 Supervisor of Contractor Employees22
C.1.16 Training22
C.1.16.1 FTP22
C.1.16.2 Training Scheduling22
C.1.16.3 FTM22
C.1.16.4 FTM Currency and Review22
C.1.16.5 FTM Distribution22
C.1.16.6 Training and Proficiency Record23
C.1.17 Reference Files, Records, and Reporting23
C.1.17.1 Monthly Reporting and Invoicing24
C.1.17.2 Facility Reference Library24
C.1.17.3 Written Evaluations24
C.1.17.4 Facility Reference File24
C.1.17.5 Operating Position Files25
C.1.17.6 Administrative Correspondence26
C.1.17.7 Facility Records27
C.1.17.8 Operational Hazard Report27
C.1.18 Data Rights28
C.1.19 Phase-in/Phase-Out Period28
C.1.19.1 Phase-in28
C.1.19.2 Phase-out29
C.2.0 Definitions & Acronyms30
C.2.1 Definitions30
C.2.2 Acronyms34
C.3.0 Government Furnished Items and Services43
C.3.1 Services43
C.3.2 Utilities43
C.3.3 Equipment43
C.3.4 Maintenance and Repair43
C.3.5 Materials and Property Accountability43
C.3.6 Workspace43
C.3.7 Facility Alteration and Liability43
C.3.8 Vehicle Parking43
C.3.9 Telephone (STARS)43
C.3.10 Local Area Network44
C.3.11 Utilities Conservation Practices44
C.3.12 Safekeeping and Disposition44
C.3.13 Lost, Damage, or Destroyed44
C.4.0 Contractor Furnished Items and Services45
C.4.1 Supplies45
C.4.2 Security Procedures45
C.5.0 Specific tasks46
C.5.1 Substance Abuse Testing46
C.5.2 Deliverable and Reporting46
C.5.3 Inspections46
C.5.4 Services Requirements47
C.5.5 UAS Monitoring, Coordination, and Detection48
C.5.6 Facilities Engineering Work Requests50
C.5.7 Plans Management50
C.5.8 Environmental Control50
C.6.0 Applicable Publications and Forms51
C.6.1 General51
C.6.2 Publications51
C.6.3 Forms52
C.7.0 Attachments Index53
C.7.1 Performance Requirements Summary53
C.7.2 Deliverable Schedule53
C.7.3 Equipment Listing53
C.7.4 Airfield Small UAS SOP53
C.7.5 AIC SUAS Incursion53
C.7.6 SUAS Incursion53
C.7.7 BAAF SOP53
C.7.8 DA FORM 269653
C.7.9 DA FORM 347953
C.7.10 DA FORM 3479-1R53
C.7.11 DA FORM 3479-653
C.7.12 DA FORM 350253
C.7.13 DA FORM 350353

PART 1 - GENERAL INFORMATION

C.1.0 General. This is a non-personal services contract to provide Air Traffic Control (ATC) Services for the United States Army Garrison at Fort Bliss, Texas. The Government will not exercise any supervision or control over the contract service providers performing the services herein. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS).

C.1.1 Description of Services. The Contractor shall provide all project management, supervision, and personnel to perform ATC services at Fort Bliss, TX. These services are required to support all aircraft operations within Fort Bliss owned or delegated airspace via coordinated agreements with BAAF ATC Branch. Fort Bliss has established ATC functional locations. These facilities are responsible for positive and procedural separation of Instrument Flight Rules/ Visual Flight Rules/ Unmanned Aircraft System (IFR/VFR/UAS) aircraft within Fort Bliss airspace. The Government shall provide examiner and regulatory inspection services to all ATC contractors and workspace located at Tower, building 13488 and Airspace Information Center (AIC) backup operation area at building 11210, where contractors will provide ATC services.

C.1.2 Background. BAAF has the tenth longest runway in the United States Army situated on approximately 5,400 acres. It is home to the 1st Armored Division Combat Aviation Brigade and the 204th Military Intelligence Battalion. The airfield is managed by the Airfield Division under the Directorate of Plans, Training, Mobilization, and Security (DPTMS) at Fort Bliss, Texas.

C.1.3 Objectives. ATC services are required to support all departing/arriving aircraft at BAAF and flight following services via an Airspace Information Center supporting aircraft operating over all Fort Bliss Special Use Airspace.

C.1.4 Scope. This contract encompasses all functions and responsibilities required to operate a non-approach control tower and a Fixed Base (non-tactical) AIC located in Biggs ATC Tower. The Contractor shall comply with all applicable Federal, Texas State, OSHA, Army, and Installation regulations. Any post-award regulatory changes that mandate an increase in Contractor’s workload or responsibilities will be handled strictly IAW “Changes” clause of this contract (FAR 52-212-4 (c)), for commercial services.

C.1.5 Period of Performance. The total POP under this contract shall be structured as follows:

Phase-in Period: One (1) sixty (60) day transition-in period.

Base Period: One (1) ten (10) month period of full performance.

Option Years: Four (4) twelve (12) month option periods.

Phase-out Period: One (1) seven (7) day transition-out period, to be executed concurrently during the final seven days of the contract’s active period of performance.

Extension of Services: Up to an additional six (6) months of performance, which may be exercised at the unilateral discretion of the Government IAW contract’s Option to Extend Services terms.

C.1.6 Quality Control. Quality Control is the sole responsibility of the Contractor. The Contractor shall establish and maintain a comprehensive QCP performance standard established within this RFO to ensure the delivery of all services conforms to the performance standards, terms, and conditions established within this RFO. The Government’s review, feedback, or formal acceptance of this Contractor’s QCP does not waive, diminish, or otherwise relieve the Contractor of its unilateral responsibility to meet all contract requirements and performance metrics within the contract.

C.1.6.1 Quality Control Plan. The Contractor shall develop, implement and maintain an effective Quality Control System which includes a written QCP. The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The Contractor shall submit their initial QCP to the KO within thirty (30) days after contract award (Deliverable A001). Following the Government's acceptance of the initial QCP, the Contractor must submit any subsequent proposed changes to the KO at least five (5) working days prior to the intended implementation date. The KO is the sole approval authority for QCP modifications; the Contractor shall not implement any changes to their QC system until receiving written acceptance from the KO.

C.1.6.2 Corrective Actions. If it is determined by the KO that the quality control system, personnel, instructions, controls, tests, or records are not providing results which conform to contract requirements, action shall be taken by the Contractor to correct the deficiency.

C.1.7 Quality Assurance. The Government will evaluate the Contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government deems appropriate to assure that the Contractor has performed IAW the requirements of the PWS of this contract. It defines how the performance standards are applied, the frequency of surveillance and the minimum acceptable deficiency rate(s) as illustrated within the PWS and Performance Requirements Summary (PRS).

C.1.8 Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office. The KO and COR will meet periodically with the Contractor to review the Contractor's performance. At these meetings, the KO will provide the Contractor with how the Government views the Contractor's performance and the Contractor is afforded the opportunity to raise issues, identify problems and make recommendations for deficiencies.

C.1.9 Hours of Operation and Shift Manning Requirements. The Contractor shall provide continuous ATC operations at the Tower and AIC locations, twenty-four (24) hours a day, seven (7) days a week, three hundred sixty-five (365) days a year (including weekends and federal holidays). Operations are divided into three (3) daily shifts.

C.1.9.1 Level of Support. The level of support is 24/7/365 (including weekends and federal holidays across three (3) scheduled shifts. Shift schedules shall be aligned with Government mission requirements as designated by the COR. The Contractor shall maintain continuous shift coverage without disruption of service.

C.1.9.2 Federal Government Holidays. The Contractor will provide service and support during the Federal holidays times listed:

New Year’s DayLabor Day
Martin Luther King Jr.’s BirthdayColumbus Day
President’s DayVeteran’s Day
Memorial DayThanksgiving Day
Independence DayChristmas Day

Juneteenth

C.1.10 Place of Performance. The work will be performed primarily at BAAF, building 13488 and Airfield Operations, building 11210 (backup location).

C.1.11 Type of Contract. The Government will award a Fixed Priced Indefinite Delivery/Indefinite Quantity (IDIQ) Contract.

C.1.12 Security. All ATC contractor personnel shall possess and maintain an active SECRET (Tier 3) security clearance for the life of the contract. Personnel holding an officially granted Interim SECRET clearance are authorized to perform work under contract; however, this interim status is a temporary measure only until the Final SECRET clearance is formally adjudicated and granted. To ensure 100% operational readiness on Day 1 of full performance, the Contractor shall provide a complete roster of cleared personnel (possessing an active Final or officially granted Interim clearance) to the Government at the start of the phase-in period (Deliverable A002). This security clearance requirement must be successfully met and verified in the system of record for any replacement personnel prior to their employment on this contract. All security classification requirements, access controls, and safeguarding procedures shall be executed IAW the DoD Contract Security Classification Specification (DD Form 254).

C.1.12.1 Threat Awareness Reporting Program (TARP/CIAR). For all contractors with security clearances, shall complete TARP training within thirty (30) calendar days after contract start date or hire of new employees. Per AR 381-12, Counterintelligence Awareness and Reporting (CIAR) Training, contractor employees must receive annual CIAR training by a Counterintelligence (CI) agent or another trainer as specified in 2-4b. The Contractor shall submit training certifications of completion for all contractor employees to the COR, within ten (10) calendar days of actual completion for each affected Contractor employee or hiring of new employees (Deliverable A003).

C.1.12.2 Access and Security Policy /Procedures. The Contractor is responsible for ensuring all personnel requiring access to the installation submit all information required for background checks. This information must be provided to the local installation Provost Marshal Office, Directorate of Emergency Services, or Security Office as directed. The Contractor and its employees shall comply with all federal, DoD, and local installation personal identity verification policies and procedures.

C.1.12.3 Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) remote access, via logon, to a DoD network using DoD- approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of six (6) months or more. An initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI with the Office of Personnel Management.

C.1.12.3.1 Information Assurance/Information Technology. All contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. The Contractor shall submit training certifications of completion for all contractor employees to the COR, within ten (10) calendar days of actual completion for each affected Contractor employee or hiring of new employees. (Deliverable A004). All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within thirty (30) calendar days of appointment to IA/IT functions. Training available at https://cs.signal.army.mil/.

C.1.12.4 Restricted Areas. Contract performance will require entry into designated restricted or vulnerable areas. All persons and vehicles entering a military installation are subject to video recording and/or search. Photographing, making notes, drawings of maps, or graphic representations of the installation or its activities is prohibited unless specifically authorized by the Commanding Officer. Any such material found in the possession of unauthorized personnel will be confiscated.

C.1.12.4.1 Entry Denial. The Government reserves the right to deny Contractor personnel entry into Government installations and facilities upon discovery of information, which indicates that the individual's continued entry into Government installations, and facilities or trustworthiness is not in the best interest of national security.

C.1.12.5 Operations Security (OPSEC). Per AR 530-1, Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within thirty (30) calendar days of their reporting for duty and annually thereafter. The Contractor shall submit training certifications of completion for all contractor employees to the COR, within five (5) calendar days of actual completion for each affected Contractor employee or hiring of new employees. OPSEC training is available at https://securityawareness.dcsa.mil/opsec/index.htm. (Deliverable A005)

C.1.12.6 Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, proprietary information and property provided for Contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

C.1.12.7 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan.

C.1.12.7.1 Lost Keys. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. The Contractor has thirty (30) days after award to establish and implement security methods to secure all keys issues to Contractor by the Government. The Contractor shall immediately report any occurrences of lost or duplicate keys to the KO and COR. (Deliverable A006)

C.1.12.7.2 Unauthorized Area. The Contractor shall prohibit the use of Government issued keys/key cards by any personnel other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees from permitting the entrance of personnel other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO. The Contractor will only enter Contractor allowed Government area when scheduled to work in that area.

C.1.12.7.3 Lock Combinations/ Door Codes. The Contractor shall establish and implement methods of ensuring that all lock combinations and door codes are not revealed to unauthorized personnel. The Government shall ensure that lock combinations and door codes are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP. Contractor will not allow “piggybacking” (letting cars with personnel that are not on the contract in the restricted area) of vehicles through the entrance gate to the tower. The contractor will report this incident and the proper corrective action to COR.

C.1.12.8 Vehicle Registration Requirements. All Contractor personnel shall register their privately owned vehicles routinely driven on Fort Bliss IAW current Installation policy.

C.1.12.9 In-processing/Out-processing Requirements. The Contractor shall notify the COR of all persons to be hired and terminated by the Contractor for any reason. New employees will be directed to the COR so in-processing procedures can be briefed/initiated, including Joint Personal Adjudicative System (JPAS) verification. Departing employees will perform established out-processing procedures which shall include as a minimum: forfeit their vehicle decal upon departure from the Installation (if issued); turn in assigned Government keys; turn in Government cards to the COR. Out-processing procedures will be completed before the final day of service of the employee.

C.1.12.10 AT Level I Training IAW AR525-13, Antiterrorism (AT), all contractor employees, shall complete AT Level I awareness training within thirty (30) calendar days after contract start date or date of hire of new employees. The Contractor shall submit training certificates of completion for all contractor employees to the COR, within five (5) calendar days of actual completion for each affected Contractor employee or hiring of new employees. AT Level I training is available at the following site: https://jko.jten.mil/courses/AT-level1/launch.html. (Deliverable A007)

C.1.12.11 Locally Developed iWATCH Army Training. The Contractor shall brief all employees on the local iWATCH Army program. This training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within thirty (30) calendar days after contract award and within thirty (30) days of new employees commencing performance. The Contractor shall submit training certificates of completion for all contractor employees to the COR, within five (5) calendar days of actual completion for each affected Contractor employee or hiring of new employees. (Deliverable A008)

C.1.13 Security of Classified/Unclassified Information. Classified Information: The Contractor may have access to classified information, as ATC controllers will regularly access classified data, to include but not limited to real-time troop movements, unit designations, theater-level operational deployments, and Presidential flight schedules. A controller cannot legally log into or operate military ATC consoles, radios, or systems unless they have at least an Interim Tier 3 (Secret) approval. Unclassified Information (CUI): if the contractor is provided with CUI, or generates CUI, then dissemination controls and protective measures will be developed by the contractor to safeguard this information.

C.1.14 Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program

C.1.14.1 OSHA Standards. The Contractor shall comply with OSHA and 29 CFR 1910, Occupational Safety and Health Standards to provide safety control for the protection of life and health of employees. The compliance shall assist the Contractor in the prevention of damage to property, materials, supplies, equipment, and avoid interruptions in the performance of this contract. The Contractor shall comply with the above and all applicable DoD, Army, Federal, State and Local safety and health requirements.

C.1.14.2 Reporting of Fire and Safety Hazards: The Contractor shall train their personnel to recognize fire and safety hazards and encourage their personnel to report fire and safety hazards and unsafe conditions to their supervisor.

C.1.14.3 Environment and OSHA. The Contractor shall comply with all OSHA standards, local, State, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, State, and Federal environmental and occupational safety laws, rules, regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the COR for final resolution.

C.1.14.4. Personnel Safety. The Contractor shall establish a safety plan which provides safety and health protection as required by AR 385-10, Chapter 1. This regulation incorporates the OSHA as a minimum standard. The Contractor shall observe the requirement for a safety observer when electrical potential exceeds 30 volts AC or DC. The Contractor's safety plan shall be submitted within fourteen (14) calendar days after contract award to the KO. (Deliverable A009).

C.1.14.4.1 The Contractor shall appoint a Safety Manager, which may be a co-lateral duty with another position. The Government reserves the right to conduct unannounced safety inspections at any time.

C.1.14.4.2 The Government reserves the right to investigate incidents and accidents as defined by AR 385-10, Chapter 3. The Contractor shall immediately report to the COR any bodily injury, death, damage to Government property and any loss of Government property resulting from the activities of the Contractor. The Contractor shall document a proper and thorough analysis of all incidents and accidents to identify and eliminate the causes IAW AR 385-10. A serious incident report is submitted by the Site Manager IAW AR 190-45 and DA PAM 385-40 to the Airfield Manager.

C.1.14.4.3 Emergency first aid is available at the William Beaumont Army Medical Center. All other services shall be provided by the Contractor and comply with OSHA standards. Emergency first aid is defined as medical/surgical treatment provided to patients to save life, limb, or eyesight, and prepare them for evacuation without jeopardizing the patient's well-being.

C.1.14.4.4 The Contractor shall assure that all signs, traffic markings, equipment, machinery, and hazards within control are marked or painted to identify the hazard. The colors and markings used will conform to OSHA (29 CFR 1910.144).

C.1.14.4.5 The Contractor shall ensure that all Contractor-owned power-operated equipment and tools have guards and/or other required safety features, which conform to the provisions of OSHA and other state and local laws.

C.1.14.4.6 Fire Prevention. The Contractor shall take all necessary safety and fire precautions and comply with regulations listed in Appendix 13 of the Fort Bliss BAAF Safety SOP (Attachment 7) as they apply to the Contractor's operations under this contract.

C.1.15 Personnel. The Contractor shall staff this effort with trained, competent, and capable employees for the locations they are assigned to. Contractor personnel shall present a clean, neat and professional appearance. The Contractor shall ensure that employees meet all applicable federal, state, local, and installation certification, licensing, medical requirements, and qualifications to perform all assigned tasks and functions as defined in this contract prior to commencement of work. The Contractor shall not permit any personnel to work under this contract if such person is identified as a potential threat to the health, safety, security, general well- being, or operational mission of the Army and Fort Bliss, Texas. All Contractor personnel shall comply with installation security and access procedures as well as the Contractor’s safety plan. The Contractor shall ensure their controllers meet Class IV flight physical standards as described in AR 40-501, Paragraph 4-33 and have a FAA Form 7220-1, CTO or AVO Credential.

C.1.15.1 Drivers’s License. Contractor personnel shall possess a valid United States (U.S). state driver’s license, applicable for the type and class of vehicle being operated.

C.1.15.2 Contractor personnel shall either be a U.S. Citizen or authorized to work in the U.S. or possess a valid U.S. Immigration I-151 or I-94, Alien Registration Card.

C.1.15.3 Identification and Badging of Contractor Employees. Within thirty (30) days of hire, the Contractor shall issue each employee an identification (ID) badge displaying the company name, employee name, color photo, and job title. Contractor personnel shall wear this badge in a conspicuous place above the waist on their front exterior clothing at all times during performance, except when prohibited by safety or health regulations. All personnel must clearly identify themselves as Contractors—and avoid representing themselves as Government employees—when attending meetings, answering Government telephones, sending emails, or working in situations where their contractor status is not obvious. The Contractor shall maintain an updated list of all issued ID badges, provided to the KO and COR prior to the performance start date, and shall collect and destroy all badges upon employee departure or contract completion.

C.1.15.4 Installation’s Rules Apply to Contractor. Rules, regulations, direction, and requirements issued by the Garrison Commander, apply to all personnel who enter Fort Bliss, Texas, owned or controlled areas.

C.1.15.5 Conflict of Interest & Employment of Government Personnel. The Contractor shall not knowingly employ any person who is a U.S. Government employee if employing that person would create a conflict of interest. Additionally, the Contractor shall not knowingly employ any person who is an employee of the Government, either military or civilian, unless such person seeks and receives written approval according to DOD 5500.7-R, Joint Ethics Regulations (JER) by the individual’s commander or director.

C.1.15.6 Contractor Advertising. The Contractor shall not post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOW Commercial Use of Imagery Guidelines stated at https://www.war.gov/Contact/Help-Center/Article/Article/2762906/use-of-department-of-war-imagery/. The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

C.1.15.7 Key Personnel. Required key personnel are to include Contract Site Manager, ATC and AIC Facility Chiefs, ATC and AIC Training Supervisors, and ATC and AIC Administrative Shift Supervisors. The primary responsibility of key personnel is to participate in scheduled synchronization meeting with the Government at Building 13488 Conference Room. The purpose of these meetings is to provide real-time updates to the Government on all ATC and airspace matters, brief upcoming missions and training exercises, address emerging safety issues, and coordinate operations between ATC and AIC locations. These meetings serve as the primary forum to resolve immediate operational challenges and coordination between Contractor and Government stakeholders. Key personnel are essential to the performance of the contract and Contractor shall not remove or replace them without the written concurrence of the KO. Each Key Personnel position listed in the PWS is considered a dedicated function. An individual filling a Key Personnel role cannot simultaneously be assigned to or perform the duties of any other position listed in this PWS.

C.1.15.8 Site Manager, ATC Facility Chief, AIC Facility Chief, ATC Training Supervisors and AIC Training Supervisors key personnel shift operational shift hours: Day Shift Monday to Friday (0800 – 1700).

C.1.15.9 ATC and AIC Administrative Shift Supervisors key personnel are required to support continuous 24/7/365 operations. To maintain this coverage every day of the week, the Contractor shall staff three (3) daily operational shifts: Day Shift 0800 -1600, Second Shift 1600 - 2400 and Third Shift 0000 - 0800.

C.1.15.10 Resumes & Certifications. When a personnel change is proposed for any position identified in paragraphs C.1.15.10.1 or C.1.15.10.2, the Contractor shall submit the applicable documentation to the COR for review prior to the personnel change. Documentation requiring approval shall be submitted for technical evaluation and subsequent written approval by the KO. Documentation requiring verification shall be submitted to the COR for review prior to the personnel change.

C.1.15.10.1 Designated Positions Required Resume Submission & Approval. The Contractor shall submit comprehensive professional resumes for all proposed personnel changes to the following positions. Resumes shall be submitted to the COR for technical evaluation and are subject to subsequent written approval by the KO prior to the personnel change.

· ATC Site Manager

· ATC and AIC Facility Chiefs

· ATC and AIC Training Supervisors

· ATC and AIC Administrative Shift Supervisors

C.1.15.10.2 Designated Positions Requiring Certification Submission for Verification. For all proposed personnel changes to the following positions, the Contractor shall submit copies of applicable ATC/AIC certifications to the COR for verification and are subject to subsequent written approval by the KO prior to the personnel change.

· ATC Controller

· AIC Controller (Specialist)

C.1.15.11 Military Personnel. The Contractor may employ Military Reservists and National Guard members, however the Contractor is cautioned that these personnel are subject to deployment, training assemblies, or recall to active duty. The absence at any Contractor employee due to military obligations shall not constitute a valid excuse for nonperformance, lapsed shift coverage, or failure to meet the minimum staffing requirements of this contract.

C.1.15.12 Key Personnel Functions.

C.1.15.12.1 Site Manager. The Contractor shall identify a dedicated Site Manager (Project Management). The Site Manager shall have full authority to act on behalf of the Contractor on all contract matters relating to daily operations of this contract. The Site Manager shall possess demonstrable supervisory experience as a SME in Army ATC with a minimum of six (6) years’ Army ATC experience controlling aircraft at Army locations and at least eight (8) years’ managerial/supervisory experience related to Army ATC Operations. Civilian education can equate for half of the supervisory experience such as a degree in Business Management.

C.1.15.12.1.1 Site Manager is designated as a key, non-personal overhead position and serves as the primary point of contact for contract-related matters. To ensure dedicated contract oversight and management, the Site Manager shall not be included in any operational shift schedule or utilized to perform direct ATC or AIC levels of services IAW TC 3-04.15. The Site Manager shall be physically located at Fort Bliss and designated in writing to the KO and COR no later than NLT five (5) business days after the start of the POP.

C.1.15.12.1.2 The Site Manager’s Duty is:

a. Ensure that ATC systems are operationally acceptable.

b. Ensure each shift is manned with the required amount of personnel.

c. Ensure that facilities collect and safeguard data on aircraft mishaps, emergencies, or violations.

d. Ensure that all assigned ATC personnel maintain currency in assigned facilities on a monthly basis with the results reflected on a spreadsheet in each facility that is visible at all times.

e. Ensure that facilities conduct the Government’s ATC and AIC training and rating programs according to prescribed regulations.

C.1.15.12.1.3 The Site Manager shall be physically present and available on site during normal Fort Bliss duty scheduled hours (0800-1700), Monday through Friday, excluding Federal Holidays. The Contractor shall provide to the KO and the COR a phone number for the Site Manager during duty and non-duty scheduled hours (to include evenings, holidays, and weekends). This individual shall be available to meet with Government personnel, unless mission dictates. The Site Manager shall be present at the daily 0800 synchronization meeting.

C.1.15.13 ATC and AIC Facility Chiefs. The ATC and AIC Facility Chief positions will be dedicated and will not be combined. These positions shall not be dedicated to a control position function included in any work schedules prepared by the Contractor except for position currency requirements. The Contractor shall provide one (1) ATC Chief and one (1) AIC Chief to supervise and manage the ATC and AIC locations respectively. They shall be present at the daily 0800 synchronization meeting to brief the government on all missions, exercises and/or ATC Safety issues that arise. These ATC and AIC functions are strictly limited to providing subject matter expertise and technical recommendations to Airfield Division government personnel. These functions do not constitute, and shall not be used for, inherently, governmental decision-making. Both positions shall have a minimum of six (6) years ATC service respectively (Tower = six (6) years’ experience, AIC = six (6) years’ experience) at an Army Fixed based ATC operational experience controlling aircraft at Army locations. The ATC Chief requires a previous tower rating prior to employment and the AIC Chief requires a previous AIC certification prior to employment. They must be facility rated prior to assuming ATC duties and must maintain an active, Army Class IV Flight Physical. The ATC and AIC Chief shall perform the following functions strictly responsible for executing the operational, supervisory, and coordinative functions as described in TC 3-04.15, Chapter 1:

· Ensure the facility operates according to military, international Civil Aviation Organization (ICAO), rules and regulations.

· Gathers, reviews, and verifies TERPS data associated with assigned facility.

· Shall ensure the operational readiness of the facility equipment.

· Ensures all controllers meet the physical standards of AR 40-501.

· Ensure to monitor and report operational status of facility equipment and associated NAVAIDS. The Contractor is not authorized to perform physical maintenance or repairs, refer to section C.3.4 Maintenance and Repair.

· Maintain a current file of pertinent regulations, manuals, charts, maps, and training material listed in appendix A of TC 3-04.15.

· Ensure assigned personnel maintain currency on each ATC position.

· Maintain custodial control of all facility forms, records, and publications and ensures their accuracy, completeness, and distribution.

· Initiate and maintain a facility duty schedule.

· Conduct position qualification evaluations.

· Administer annual written exams and conduct skill evaluations.

C.1.15.14 ATC and AIC Training Supervisors. The Contractor shall provide one (1) ATC Training Supervisor and one (1) AIC Training Supervisor whose purpose is to supervise and manage Training in the ATC and AIC locations respectively during day shift. The ATC and AIC Training Supervisors will have a previous tower rating or ATCS certification prior to position appointment. The Training Supervisors shall not be dedicated to a control position included in any work schedules prepared by the Contractor except for position currency requirements listed in TC 3-04.15.

C.1.15.14.1 The ATC and AIC Training Supervisors will be dedicated and not be combined. Both positions shall have a minimum of three (3) years ATC service respectively (Tower = three (3) years experience, AIC = three (3) years experience) at an Army Fixed based ATC operational experience controlling aircraft at Army locations. ATC Training Supervisor requires a previous tower rating prior to employment and the AIC Training Supervisor requires a previous AIC certification prior to employment. They must be facility rated prior to assuming ATC duties and must maintain an active, Army Class IV Flight Physical. The Contractor shall make available any training materials to the COR as requested. The Training Supervisors shall:

· Plan, schedule, direct, and supervise the facility Training of assigned ATC/AIC personnel.

· Supervise and conduct classroom and self-study Training.

· Develop and maintain local course material, training aids, and control scenarios to supplement and enhance the FTP.

· Evaluate and analyze the capabilities and progress of the ATC personnel assigned to that facility.

· Maintain training records.

· Ensure the PQ of trainees.

· PQ trainees.

· Recommend to the ATC and AIC Facility Chiefs those controllers who require proficiency or remedial training. The Training Supervisor bases his/her recommendations on personal observations and supervisory comments.

· Administer biennial written exams and conduct skill evaluations.

· Report to the Site Manager on status of trainee progression. Conducts position qualification evaluations.

C.1.15.15 ATC and AIC Administrative Shift Supervisors. These positions will be dedicated and cannot be combined. During the 24/7 scheduled shifts duty hours, he/she shall manage the efficiency of ATC/AIC operations. Both positions shall have a minimum of three (3) years ATC service respectively (Tower = three (3) years experience, AIC = three (3) years experience) at an Army Fixed based ATC operational experience controlling aircraft at Army locations. ATC Admin Shift Supervisor requires a previous tower rating prior to employment and the AIC Admin Shift Supervisor requires a previous AIC certification prior to employment. They must be facility rated prior to assuming ATC duties and must maintain an active Army Class IV Flight Physical. The Administrative Supervisor will perform normal ATC duties in addition listed below:

· Assign and direct all phases of the subordinates’ work.

· Ensure interfacility coordination lines, crash/alert phones and all emergency lines are monitored 24/7 scheduled shifts hours within ten (10) seconds.

· Ensure personnel receive OJT and conduct assessments of training through the administration of controller evaluations (DA Form 3479-1-R, Trainee/Controller Evaluation).

· Conduct position qualification evaluations when directed by the Facility Chiefs or Training Supervisors but is restricted from conducting biennial skill evaluations.

· Shall hold a current Facility Rating and FAA CTO Certification to assist and advise controllers during emergencies.

· Maintain facility records.

· Ensure personnel are current and proficient.

· Notify search and rescue facilities of aircraft in distress and provide assistance and advice.

· Delegate responsibility to subordinates and assist the training supervisor/specialist.

· Evaluate the operational effectiveness of facility systems, subsystems, and equipment.

· Record and report outages and take action to correct discrepancies.

C.1.15.16 ATC Controllers and AIC Controllers (Specialists). Contractor shall have two (2) positions at each ATC and AIC location. Contractor shall ensure the ATC Tower and AIC operational positions are staffed 24/7/365 across three (3), eight (8) hour shifts: Day Shift 0800 -1600, Second Shift 1600 - 2400. and Third Shift 0000 – 0800 for ATC and AIC locations. The Contractor shall staff the ATC Tower and AIC locations with two (2) personnel per shift for ATC Tower and AIC respectively to support uninterrupted ATC operations. Both positions shall have a minimum of three (3) years ATC service respectively (Tower = three (3) years experience, AIC = three (3) years experience) at an Army Fixed based ATC operational experience controlling aircraft at Army locations. The ATC Controller requires a previous tower rating prior to employment and the AIC Specialist requires a previous AIC certification prior to employment. The ATC Controllers and AIC Controllers (Specialists) shall be dedicated to their facilities and shall not work in both.

C.1.15.16.1 ATC Controller. ATC Controllers issues information and clearance for properly separating and sequencing aircraft under their control; orderly movement of traffic (aircraft, vehicles, and pedestrians) on the movement area; receives, posts, and relays flight data clearances and messages and assists in facility operations, as directed.

C.1.15.16.1.1 Controllers. The Contractor shall ensure that controllers have the AC Form 8060-1, CTO Certificate CTO, and medical certification NLT than the indoctrination phase of ATC training. All controllers will be facility rated/certified at the Biggs ATC Facility IAW TC 3-04.15, AR 95-2, and related Army regulations by the conclusion of their controller training.

C.1.15.16.1.2 Controller Certifications. IAW AR 95-2 and TB 001-23, the Contractor shall ensure that all controllers possess the following current and valid professional ATC Certification (CTO or ATCS Card) prior to starting work and such certifications remain current throughout the term of this contract. Copies of these records shall be retained and available to the Government upon request:

a. AC Form 8060-1, Control Tower Operators Certificate Biggs Tower.

b. FAA 7220-1 (ATCS Card) Biggs Tower and Biggs AIC.

c. Air Traffic Safety Oversight (AOV) Credential (Not applicable for Contractors)

C.1.15.16.2 AIC Controller (Specialist). AIC Controller (Specialist) issues information and advisories to arriving, departing, and enroute aircraft and monitors the flight progress of aircraft. Receives, posts, and relays progress reports and posts information to flight data strips, boards, charts, and tactical situation maps.

C.1.15.16.2.1 AIC Controller (Specialist) Certifications. The Contractor shall ensure that specialists have the FAA 7220-1 and medical certification NLT than the indoctrination phase of ATC training. All controllers will be facility rated/certified at the Biggs AIC Facility IAW TC 3-04.15, AR 95-2, and related Army regulations by the conclusion of their controller training.

a. FAA 7220-1 (ATCS Card) Biggs AIC.

C.1.15.17 Class IV Flight Physicals and DD Form 2992. All Contractor personnel shall obtain and maintain a current, valid DD Form 2992 certifying them as fit for Class IV Air Traffic Control duties IAW AR 40-501. The DD Form 2992 must be approved and signed by an authorized military physician before the employee can proceed to the position qualification phase IAW TC 3-04.15. The Government will provide Part 2 of the flight physicals (the clinical exam by the military physician) utilizing Fort Bliss Medical services at no charge for the purposes of qualifying Operators for a valid DD Form 2992. Any additional cost associated with medical services, follow-up specialty evaluations, or the completion of Part 1 shall be born solely by the Contractor. Contract personnel must satisfy all training and medical readiness standards set forth under AR 40-501 and TC 3-04.15.

C.1.15.17.1 New-Hire Medical Onboarding: Newly hired personnel who do not possess a current, approved DD Form 2992 shall be allowed up to 60 days training days from their start date to complete both Part 1 and Part 2 of their initial Army flight physical. During this initial 60- training-day onboarding period, and while awaiting final medical clearance, the new-hire may perform restricted, non-control duties (such as simulator training or Flight Data coordination) subject to coordination between the COR and the evaluating Medical Authority.

C.1.15.17.2 Flight Physical Coordination and Contractor Liability. The Contractor is solely responsible for ensuring all personnel maintain current, active medical certifications required to perform ATC/AIC duties.

C.1.15.17.2.1 Division of Scheduling Responsibilities:

· Part 1 (Contractor Responsibility): The Contractor is solely responsible for scheduling, executing, and completing Part 1 of the flight physical (including all required laboratory tests, vitals, EKG, and preliminary screenings) through an authorized military medical clinic. The Government is not responsible for scheduling, coordinating, or funding Part 1 appointments.

· Part 2 (Government Facilitation): Part 2 of the flight physical (the clinical evaluation, DD Form 2992 prepared, the individual shall sign during exam) must be conducted by a military physician. The military physician will medically certify the individual on the DD Form 2992. The COR will act as the liaison to coordinate protected, reserved appointment slots at the Fort Bliss medical facility. Once the physical is completed, the form will be routed to the Government’s ATC Branch Chief’s for final review and signature, to officially authorize the operator’s status. Once these protected slots are communicated to the Government, the COR will transmit the dates to the Contractor’s Site Manager. To support mission-ready staffing, the Government will endeavor to provide the Contractor with at least thirty (30) days’ notice for all scheduled Part 2 appointments.

C.1.15.17.2.2 Mandatory Birth-Month Scheduling Window (Annual Renewals): To maintain active flight status, all onboard, fully rated personnel shall strictly adhere to the Army’s annual birth-month flight physical window for renewing their DD Form 2992. To allow sufficient time for specialty follow-ups and waiver reviews, the Contractor shall strictly adhere to the following timeline:

· Part 1 may begin up to sixty (60) days prior to the employee’s birth month and must be completed no later than the first day of the employee’s birth month.

· Part 2 must be scheduled and completed within the employee’s birth month.

C.1.15.17.2.3 No-Waiver of Performance: The Contractor shall monitor employee medical expiration dates and proactively request Part 2 appointment slots through the COR at least forty-five (45) days prior to any individual’s birth month. The Government's facilitation of protected slots is an administrative convenience and does not constitute a guarantee of availability or a waiver of the Contractor's performance requirements.

C.1.15.17.2.4 Risk, Compliance, and Liability: Failure to maintain a current flight physical will result in a medical grounding (downslip) and loss of operational work status. If a Contractor employee fails to complete Part 1 within the mandated 60-day window or fails to complete Part 2 within their birth month, any resulting scheduling delays, downslips, or lapses in shift coverage shall not be attributable to the Government. All costs associated with adjusting schedules or providing replacement personnel due to expired medical certifications shall be borne solely by the Contractor at no additional cost to the Government. Early completion of Part 1 mitigates this risk and is the sole responsibility of the Contractor.

C.1.15.17.2.5 Records Management. Upon completion of Part 1 and Part 2 of flight physical, the Contractor shall ensure all completed DD Form 2992 are retained by key personnel and immediately forwarded directly to the COR (Deliverable A010).

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